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Current available jobs in Administration/General Management:

Administration/General Management: Administrative/Executive Assistant
Ticket Sales Administrator - Arizona Diamondbacks (Phoenix, AZ)


Job Purpose:

This position is responsible for supporting the Ticket Sales staff in all things ranging from event planning to administrative duties with the goal of providing the Ticket Sales leadership team and sales reps with more time to proactively sell tickets.

Primary (Essential) Duties:

·  General support of all Ticket Sales department staff, including Group Sales, Season Ticket Sales, Season   Ticket Services and Suite Sales.

·  Responsible for organizing and executing all aspects of special events for the Ticket Sales and Service department with a strong emphasis on Group Sales.

·  Acts as the main liaison between Ticket Sales and all other departments in the organization for all Ticket Sales special event planning.

·  Game night responsibilities based on schedule of Ticket Sales departmental events.

·  Maintains strong relationships with key decision makers of other departments.

·  Assists in the production of all sales related support materials for the department, including new season ticket sales collateral, season ticket renewal kit design and group sales flyers.

·  Works closely with Marketing on all ticket related special programs and initiatives.

·  Assists in the monitoring of group ticket inventory, payment deadlines and other ticket promotions.

·  Helps manage all Group Sales online sales initiatives, including the creation and maintenance of TicketMaster Group Manager accounts.

·  Coordination of all Ticket Sales department mailings.

·  Assist Ticket Sales leadership with miscellaneous administrative responsibilities.

·  All other duties assigned by the Senior Vice President, Ticket Sales and Marketing.

Budget Responsibilities:

·        Assisting with monitoring Ticket Sales expense budgets.

 Knowledge, Skills and/or Abilities:

·        Detail-oriented, organized and the ability to multi task.

·        Must be focused, assertive, competitive and committed.

·        Highly-motivated with a desire to be successful.

·        Strong communication and computer skills in all Microsoft programs.

·        Demonstrates a positive and personable demeanor.

·        Ability to work evenings and weekends.

Experience/Education Requirements:

·        Bachelors Degree Sport Management or Business.

·        Minimum of one year of team sports-related experience.

·        Experience in Microsoft CRM a plus.

·        Experience with TicketMaster systems a plus.

Working Conditions and Physical Demands:

While performing the duties of this job, the employee must be able to:

·        Ability to work flexible hours including nights, weekends and holidays 

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Administration/General Management: Non-Profit Management
Programming and Administrative Assistant - Cincinnati Reds Hall of Fame and Museum (Cincinnati, OH)

Organization:                          Cincinnati Reds Hall of Fame and Museum

Position:                                  Programming and Administrative Assistant

Position Reports to:               Executive Director and Education Manager

FLSA:                                       Part-Time non-exempt

Job Purpose: To support the daily operations of the Reds Hall of Fame and Museum as one of its primary points of contact, while conducting group tour sales activities, scheduling, organizing, and coordinating general and school group tours as well other programming that benefits the Museum. 

Essential Duties and Responsibilities:

·         Answer the telephone, responding to general questions via telephone and email  

·         Manage and maintain the Hall’s group/event bookings calendar, updating schedules and group/event                 details 

·         Respond to calls and e-mail inquiries regarding program offerings, tour availability, and associated                       educational content standards (ballpark and HOF tours related to the general public and education                       programs)

·         Handle invoicing for various Hall events and activities, keeping a thorough record of outgoing invoices                  and payment records while following up to ensure payments are received

·         Establish details of school group schedules which include arrival/departure times, attendance totals,                   program/tour/activity timing intervals, and pricing

·         Finalize group reservations with electronic confirmation letters of scheduling details, invoices, program               Information and field trip instructions

·         Create daily schedules with specifics of group schedules, tour routes, and museum staff and volunteer               assignments

·         Set-up Hall of Fame Theater and museum in preparation for group arrival

·         Assist with box office operations, including selling tickets and merchandise

·         Provide occasional tours and assistance with groups as needed

·         Provide administrative support to the Executive Director of the Hall of Fame

·         Develop and maintain a strong working knowledge of all museum operations and exhibits

·         Adhere to all museum customer service policies and standards

·         Assist with various projects as assigned

Experience, Education and Licensure:

·        High School diploma or equivalent required; some college preferred

·        Candidate must be willing to work a flexible schedule

Knowledge and Skills

·          Excellent verbal communications and customer service skills are a must

·          Must have a high comfort level interacting with all audiences and age groups

·          Team-player who is self-motivated, creative and can proactively solve problems

·          Must present a professional attitude and appearance and have a desire to succeed

·          Must be open to learning and upgrading of skills and accepting supervision from Hall of Fame staff

·          Must possess strong interpersonal and time management skills with the ability to multi-task

·          Must have the ability to lift 25 or more pounds

·          Knowledge of Reds history is not required but applicant must have the desire to learn the history of the Reds franchise as well as the ability to learn new material regarding museum exhibits and departments rapidly

Work Environment:

·         While performing the duties of this job, the employee may be exposed to prevalent weather conditions for short periods of time.


·   Adhere to Cincinnati Reds Hall of Fame Policies and Procedures

·   Act as a role model within and outside the Cincinnati Reds Organization

·   Perform duties as workload necessitates to achieve the goals of the Reds Hall of Fame

·   Possess the ability to communicate with an audience of variable sizes and ages

·   Meet department productivity standards


The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent the intent to be an exhaustive list of all responsibilities, duties and skills required of the person in this position.

Equal Opportunity Statement:

The Cincinnati Reds Are an Equal Opportunity Employer. It is the policy of the Cincinnati reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law

I have read and understand that the performance standards outlined above will be used as basis for minimum job performance evaluation.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you possess strong interpersonal and time management skills with the ability to multi-task?

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Administration/General Management: Receptionist/Switchboard
Receptionist - St. Louis Cardinals (St. Louis, MO)

Summary of Responsibilities:

This part-time position serves as additional receptionist support on game days to answer and direct incoming calls, to greet guests, to direct deliveries and provide support to staff as needed. This position will also serve as a backup to the main receptionist.


Essential Functions of the Job:

  • Greet guests and staff; distribute collateral to qualifying staff members
  • Answer the phone with both direct calls and the hunt group agent line calls
  • Coordinate deliveries as needed

Education and Experience Preferred:

  • Associates Degree in administration or general business; or combination of education and years of experience
  • 2+ years customer service experience
  • 2+ years administrative or receptionist experience
  • Excellent interpersonal skills
  • Excellent multi-tasking skills
  • Superior presentation skills over the phone
  • Strong knowledge of multi-line phone system
  • Excellent communication skills
  • Excellent problem solving skills
  • Familiarity with office setting


Minimum Education and Experience Required:

  • High School Diploma/GED
  • 1 year customer service experience
  • 1 year administrative or receptionist experience
  • Strong interpersonal skills
  • Ability to multi-task and be highly organized
  • Strong presentation skills over the phone
  • Strong knowledge of multi-line phone system
  • Above average communication skills
  • Good problem solving skills
  • Familiarity with office setting

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of administrative or receptionist experience?
2. Do you have experience successfully using a multi-line phone system?

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Administration/General Management: Non-Profit Management
Manager, Curriculum and Instruction - Washington Nationals Youth Baseball Academy (Washington, DC)


Reporting to the Senior Director of Operations for the Youth Baseball Academy, the Manager of Curriculum and Instruction is primarily responsible for the recruitment, supervision, training, and support of volunteer teaching mentors, study hall aides, and summer teachers, ensuring that they are able to implement the academic curricula and actively engage scholar-athletes in learning. The Manager of Curriculum and Instruction oversees all academic programming, including study hall and ongoing curriculum development and enhancement. In addition, the Manager, Curriculum and Instruction will assist in the hiring and managing of Academy Enrichment Coordinators.

  Essential Duties and Responsibilities:

  • Oversee recruitment (possibly with support of VISTA volunteer) and training of one (1) volunteer mentor per three (3) scholar-athletes for each of two program nights/week (or as otherwise determined by Academy staff) for a total of approximately 96 mentors for the 2015-2016 academic school year and approximately 120 mentors for the 2016-2017 academic school year.  Each mentor shall attend after-school program activities once per week throughout the program year (or as otherwise determined by Academy staff).
  • Oversee ongoing curriculum development and enhancement. Coordinate with Higher Achievement on sharing of lesson plans and pedagogical strategies.
  • Increase the efficacy of study hall time, through tools for running effective study halls and access to supplemental work materials.
  • In partnership with the Academy management team, collect report cards and internal academic assessments and analyze results using the Academy’s information management system.
  • Liaise with external academic evaluators.
  • Based on analysis of report cards and internal assessments, lead the process to adjust academic implementation strategies and individualize academic supports for scholar-athletes, through the creation of individual scholar-athlete achievement plans.

·         Support the mentors and efficacy of summer classroom lessons with pre-service orientations, ongoing trainings, curriculum support, observations, and feedback.

·         Other duties as assigned.


 Minimum Education and Experience Requirements

·         Bachelor’s Degree required with coursework in education, teaching, or training preferred

·         Experience with training adults, ideally in the areas of education and instructional support

·         Experience with elementary and middle school students and classroom instruction

·         Experience with making public presentations and community outreach

·         Experience with managing volunteers

·         Experience working with youth and families in a low-income, urban community

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to be prepared and organized for every program day

·         Interest in community building, mentoring, and youth development

·         Strong skills in planning, organizing, attention to detail, written, and oral communication

·         Commitment to achieving the articulated objectives of the Academy for scholar-athletes, staff, and the community at-large

·         Demonstrated leadership and motivational skills

·         Embody the qualities of a strong role model for the Academy’s coaches, coordinators, and scholar-athletes

·         Strong written and verbal communication skills

·         Interest in baseball/softball and sports preferred

·         Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

·         Office: Working conditions are normal for an office environment. Work will require evening work and occasional weekend work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience working with youth and families in a low-income, urban community? If yes, please explain.
2. Yes/No: Do you have any academic programming experience? If yes, please explain

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