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Administration/General Management: Human Resources Generalist
HR Generalist/Non Profit Coordinator - Centerplate- Tropicana Field (St. Petersburg, FL)

Job Listing: HR Generalist/Non Profit Coordinator

Centerplate and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom. As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable. “Making it better to be there since 1929.”TM

Location: We are seeking an experienced HR Generalist/Non Profit Coordinator  for Centerplate Tropicana Field

Venue Description: Centerplate Tropicana Field / Tampa Bay Rays

Principal Function:

Non Profit Organizations (NPOs) serve as a valuable resource for supplementing the workforce and filling staffing needs, primarily within Centerplate’s sports-related venues. The HR Generalist/Non Profit Coordinator  is responsible for attracting and partnering with local 501c3 Non Profit Organizations to offer fundraising opportunities in exchange for providing workers to man Quick Serve food and beverage stations during games and events.

The HR Generalist/Non Profit Coordinator  will make themselves highly visible throughout the local community, as they are responsible for employing creative techniques to continually source and recruit new organizations to partner with. Prior to each season, the HR Generalist/Non Profit Coordinator will build a roster of active Non Profit Organizations. They will work to develop effective and sustainable relationships with group leaders so that these partnerships are retained throughout the season, mutually benefitting both the Company and the group.  In addition, the HR Generalist/Non Profit Coordinator is responsible for the administration and compliance of non profit group contracts, scheduling, training, payment, communication and all other matters pertaining to these groups.

The HR Generalist/Non Profit Coordinator  is responsible for assisting with the provision of HR services, policies and programs, and for coordinating general office operations. The HR Generalist/Non Profit Coordinator  maintains all business files and systems of record, organizes general office procedures and acts as a first point of contact for visitors. He or she will implement processes and metrics that support the achievement of Corporate HR’s business goals, as directed by the HR Manager or Unit Controller. They will provide research, administrative and technical assistance in the areas of benefits, payroll, compliance, employee relations, communication, labor relations, recruitment, onboarding, training and workforce management. He or she will act with minimal independence to ensure fairness and objectivity for all employees, while supporting Centerplate’s vision, mission and values.

Essential Responsibilities:

• Oversee the recruitment, induction and administration of Non Profit Organization partners.

• Facilitate paperwork and associated processes for proper documentation of Non-Profit Organization

partnerships.

• Support, leverage and expand the effectiveness and capabilities of unit-level workforce through focus

on positive employee experiences, fostering teamwork, building strong team relationships and

sharing information to build team awareness.

• Participate in special projects related to the development and implementation of district, regional and

organizational HR business strategies.

• Contribute to the goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice

through personal commitment and leading by example.

Qualifications/Skills:

• Bachelors degree in Human Resources Management or a related field of study and/or appropriate

combination of education and experience to ensure on-the-job success.

• PHR certification, or willingness to work toward certification.

• 2 years of previous work experience in an HR role, with knowledge of principles and practices

of human resources administration and emphasis on recruitment.

• Previous work experience in a fast-paced, complex food and beverage service environment.

• Polished and professional image.

• Ability to multi-task and prioritize and work successfully both independently and as part of a team.

• Excellent customer service skills

• Exceptional ability to communicate effectively in both verbal and written formats.

• Keen ability to connect easily with others and create positive positioning within a particular context or

subject matter.

• Technologically savvy, with high proficiency in all Microsoft Office and HRIS programs.

• Demonstrated success in interfacing with a variety of organizational functions and divisions to

accomplish tasks.

Other requirements include but are not limited to:

Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in

weight; must be able to maneuver in an often tightly-quartered environment.

**Please include salary requirements when applying.**

Thank you for expressing interest in employment with Centerplate. While only those candidates

considered for this position will be contacted, your resume will remain on file for 90 days.

Centerplate is an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years Human Resource experience with an emphasis in recruitment and training?
2. Are you available weekends, holidays and evenings?
3. Do you have experience working in a fast paced environment?
4. Do have strong communication and organizational skills?


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Administration/General Management: Office Manager
HOF Membership Coordinator - Cincinnati Reds (Cincinnati, Oh)

Organization:            Cincinnati Reds Hall of Fame and Museum

Job Title:                    Membership Coordinator

Reports To:                Executive Director

FLSA:                        Exempt

Job Purpose: Manage and Coordinate all facets of an effective membership program for the Reds Hall of Fame and Museum that meets monthly and yearly revenue goals while working within an established budget.  The membership coordinator is responsible for the process of acquiring and retaining dues-paying members at various levels, handling the fulfillment of benefits and maintaining the highest level of customer service. 

Expectations:

·         Adhere to Organization Policies and Procedures

·         Act as a role model within and outside the Reds Hall of Fame and Museum Organization

·         Perform duties as workload necessitates to achieve the goals of the Reds Hall of Fame

·         Meet department productivity standards

·         Demonstrate flexible and efficient time management and ability to prioritize workload

Essential Duties and Responsibilities:

  • Responsible for the ongoing management and implementation of an effective membership campaign designed to meet or exceed monthly and yearly membership and financial goals
  • Develop and maintain a calendar of recruitment and retention activities
  • Establish and maintain working relationships with staff to ensure membership campaign is implemented broadly, accurately, and effectively
  • Develop and assist in the creation of membership and marketing materials such as letters, member welcome packs, newsletters, emails, press releases, fact sheets, directories, member listings, exhibits, and questionnaires
  • Introduce the museum on a regular basis to new constituents to present membership opportunities, including World Champion Corporate levels and track progress
  • Organize, develop and maintain a Chapter Network of members
  • Provide regular updates and stories for the museum’s Web site, newsletter and other electronic communications
  • Maintain an accurate and thorough member database as well as database of potential members
  • Coordinate fulfillment of benefits and collections activities
  • Manage member communications including responding to member queries in a timely manner
  • Coordinate membership activities, events and recognition programs
  • Create and circulate progress reports on activity against targets e.g. growth projections and campaign effectiveness
  • Undertake member market research in areas such as member benefit analysis, member satisfaction surveys, member needs assessment and competition analysis
  • Benchmark and develop relationships with other museums and organizations for possible collaboration
  • Represent the Hall of Fame and Museum in a professional and courteous manner at all times
  • Assist with other Hall of Fame and Museum initiatives where needed
  • Other duties as assigned

Experience, Education and Licensure:

The ideal candidate should have a proven track record of success in a membership, alumni, or client-focused business focused on growth and retention.  He/She will possess at minimum a bachelor’s degree in a related field. The candidate must be willing to work extended hours and/or weekends as required.

 

Knowledge and Skills

Should be creative and possess marketing, management, coordination, planning, budgeting, and member-relationship skills. Excellent written and oral communications abilities are a must; proficient computer skills in MS Office applications; team player who is self-motivated, creative, and can proactively solve problems with demonstrated ability to work collaboratively with donors, volunteers and staff.  Must be highly organized and possess writing, interpersonal, and time management skills and have the ability to multi-task and handle a high volume of work.  Must present a professional attitude and appearance and have a desire to succeed with openness to learning and upgrading of skills.

Supervisory Responsibilities: Seasonal Employees, Interns, Volunteers and Part-time Staff.

Work Environment:

While performing the duties of this position, the employee is not exposed to weather conditions prevalent at the time.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent the intent to be an exhaustive list of all responsibilities, duties and skills required of the person in this position.

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience in a membership, alumni, or client-focused business focused on growth and retention?
2. Do you have Bachelor’s Degree ?


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