Administration/General Management: Human Resources/Benefits Administration
Recruiting Coordinator - New York Mets (Flushing, NY)
Summary: This role offers the potential to grow and the opportunity to learn and be exposed to a variety of HR assignments, with a primary focus on recruitment and the employee life cycle.
The Recruiting Coordinator needs to be a proactive individual with a strong interest in staffing functions, solid HR administrative experience and the desire to deliver exceptional customer service. The successful candidate will want to learn the operations of a dynamic department from many angles.
Essential Duties & Responsibilities:
Identify and match talent with current organizational openings while developing a pipeline of proactive candidates.
Support all departments and hiring managers in the full-cycle recruitment process for full time and seasonal hires, including candidate sourcing, passive sourcing, candidate screening, interview scheduling, onsite interview facilitation and post-interview feedback.
Manage internal and external job postings and submit job posting expenses for timely processing.
Prepare offer letters and other recruiting correspondence as needed, ensuring information is accurate and clear.
Track recruiting activities and provide a weekly candidate status report.
Conduct ongoing maintenance and management of recruitment tools and online organizational brands.
Manage the annual summer intern selection process.
Screen resumes and conduct telephone or in person interviews for intern applicants.
Liaise with schools and department heads to create postings.
Participate & represent the organization at internship and career fairs.
Conduct intern orientation and serve as internship contact for the HR department.
Participate in community events such as round table discussions and panel discussions with local universities/organizations e.g., topics may include sports business, career development etc.
Assist with entering Weekly Staff and Player employee data into the (HRIS) Human Resources Information System- hires, terminations, salary updates, promotions, job title, supervisor, department and address changes.
Ensure timely and accurate processing of new hire paperwork. Review New Hire Packets and send appropriate tax information to payroll for Weekly and Player Staff.
Participate in special projects and perform other duties as assigned.
Greet visitors to the department and respond to routine HR inquiries from employees.
Participate in department’s coverage of Mets home games.
Assist in the planning and implementation of employee special events such as Intern Luncheon, Service Awards, Family Day, etc.
Bachelor’s Degree in Human Resources or other relevant major.
2-5 Years of HR Experience.
Previous online recruiting experience on multiple platforms preferred.
Proficiency with all Microsoft Office Suite software.
Experience with HRIS Systems, a plus.
Ability to maintain confidentiality of sensitive materials at all times.
Department: Human Resources Supervisor: Director, Human Resources Location: Citi Field; Flushing, NY FLSA Status: Non-Exempt
When you apply for this job online, you will be required to answer the following questions:
1. What excites you about this position?
2. What qualifications do you have that you believe will make you successful in this position?
3. Do you have recruiting experience? If so, please elaborate.
4. What are your salary expectations? Please provide a range.
The Oakland Athletics are currently seeking a Full-Time Office Services Coordinator. This position will report directly to the Executive Assistant. The Office Services Coordinator is responsible for:
• Daily pick up of all mail and packages from the post office • Sort all incoming mail for distribution • Oversee all outgoing mail for USPS, Federal Express, UPS, and other various overnight delivery services • Label, weigh, and post all freight to other Major League Baseball teams • Manage all mail to national and international destinations • Responsible for replenishing monies for postage machine • Responsible for maintaining monthly accounting postage report • Process all office supply requests • Coordinate purchasing of letterhead stationery, envelopes, and other business forms and office supplies • Ensure mail room is organized • Maintain and order all toner and supplies for copiers • Maintain and fully stock kitchen with supplies daily • Monthly Costco trips for kitchen supplies • Pick up all supplies on an emergency basis • Meet with various vendors for office supplies • Relieve Receptionist for breaks and lunch • Oversee Office Services Assistant • Perform other duties as assigned
• High School Diploma and 2-3 years of experience in a mailroom • Knowledge of USPS postal rules and regulations • Must possess strong communication and interpersonal skills • Must be a self-starter with excellent organizational skills • Basic computer skills in Email, Word and Excel • Valid unexpired Driver License • Ability to lift a minimum of 50lbs
Anyone interested in applying for this position should submit a resume before June 30, 2017.
The Oakland A’s are an Equal Opportunity Employer.
Client Support Associate - Tickets.com (Syracuse, NY)
Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.
At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.
We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.
We are seeking a Client Support Associate who will work from our Syracuse, New York office that will provide application support for our clients via phone, email or issue/task tracking system. Primary responsibilities include client issue advocacy and resolution, casual consulting with clients, enabling events for internet sale and monitoring on-sales for Tickets.com clients.
Essential Job Functions:
Support the operation, maintenance and optimization of Tickets.com ticketing systems in use at client venues.
Answer client calls. Enter accurate, detailed information regarding all client requests and solutions in the call-tracking database, promptly.
Recreate and effectively communicate any client issue that requires research.
Effectively communicate, execute and follow up on outstanding client issues.
Prepare and monitor Internet on-sales.
Work as a team with all members of Client Support and Tickets.com.
Additional duties as required.
Minimum High School diploma or equivalent, required.
Related Associate’s degree, Bachelor’s degree or certificate, a plus.
Experience in box office, computerized ticketing, and/or ProVenue suite of products, a plus.
Prior software Helpdesk experience.
Computer proficiency essential – Microsoft Office Suite and ability to easily learn new technology.
Strong interpersonal and communication skills, including ability to communicate information in a clear, concise and effective manner.
Demonstrated problem solving skills.
Detail oriented, organized, proven ability to follow up on tasks.
Ability to provide results and resolutions in a timely manner.
Enthusiastic, client-service oriented attitude.
Self-motivation, patience and the ability to work independently within a team environment.
Ability to work a flexible, rotating schedule, including evenings and weekends, required.
Coordinator, Ticket Sales & Services - Washington Nationals (Washington, DC)
The Coordinator, Ticket Sales & Services will play an integral role in the day-to-day operation of the Ticket Sales, Service & Operations Department.
The Coordinator will report directly to the Vice President of Ticket Sales & Membership Services. The primary responsibility of this position will be to assist the sales and service staffs as well as the management team in increasing the efficiency of the department, ultimately resulting in additional revenue and ticket sales for the entire team.
The Nationals are a military-friendly organization actively recruiting veterans and spouses.
Essential Duties and Responsibilities:
Assist the sales & service teams through outbound call efforts to clients and prospects.
Secure appointments/rsvp’s for the senior sales and service staffs.
Manage the email schedule for sales and service departments.
Serve as the liaison between Ticket Sales/Service and Marketing/Creative/Social Media.
Assist with the planning, coordination and execution of all Premium, Group, Season Plan Holder & NATS PLUS events.
Manage multiple schedules and timelines for the purchasing and coordination of Season Plan Holder welcome packages, gifts, ticket stock, group sales gifts, incentives, mailings and other related purchases.
Prepare all necessary paperwork for internal creative, social media and other related requests.
Support and execute all client service and group sales strategies in an effort to deliver a consistently high level of customer satisfaction.
Serve as the liaison between Ticket Sales and finance, purchasing, etc. to maximize efficiency for entire company.
Game duties as assigned.
Other duties as assigned.
Minimum Education and Experience Requirements
Bachelor’s Degree or equivalent military experience.
Minimum of 2 years of administrative or service experience. Professional or collegiate team experience preferred.
Knowledge, Skills, and Abilities necessary to perform essential functions
Candidate must be highly proficient in Microsoft Office Suite and Adobe Photoshop.
Required to address and solve problems quickly and effectively.
Outstanding organizational skills and ability to manage & prioritize multiple tasks.
Able to work nights, holidays, and weekends, including Nationals home games.
Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No. Do you have a minimum of 2 years experience in administrative/customer service?