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Current available jobs in Facility Operations/Security:


» Landscaper - Camelback Spring Training, LLC (Phoenix, AZ)
» Facility Monitor - Camelback Spring Training, LLC (Phoenix, AZ)
» BallPark Seasonal-Runner - Cincinnati Reds (Cincinnati, Oh)
» BallPark Seasonal Event Security - Cincinnati Reds (Cincinnati, OH)
» Public Safety Officer - Cincinnati Reds (Cincinnati, OH)
» Warehouse Porter (2017 Season) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)
» Cooks Needed! - Come tryout for our team! (2017) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)
» Bartenders/Bussers/Cashiers/Cooks/Servers/Utility/Warehouse - Come tryout for our team! (2017) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)
» Hospitality/Culinary Internship (2017 Season) - Indians Sportservice/Cleveland Indians (Cleveland, Oh)
» Ballpark Security Officer - Kansas City Royals (Kansas City, MO)
» Angels Baseball - Seasonal Parking Cashier - Los Angeles Angels of Anaheim (Anaheim, CA)
» Landscaper/Gardener - New York Mets (Flushing, NY)
» Stomper Fun Zone Crew Member - Part Time - Oakland Athletics (Oakland, CA)
» Stadium Set-Up Crew - Part-Time - Oakland Athletics (Oakland, CA)
» Ticket Taker Supervisor - Part-Time - Oakland Athletics (Oakland, CA)
» Event Attendant - St. Louis Cardinals, LLC (St. Louis, MO)
» Guest Experience Representative - Washington Nationals (Washington, DC)
» Tour Guide - Washington Nationals (Washington, DC)
» Special Police Officer - Washington Nationals (Washington, DC)


Facility Operations/Security: Grounds Crew/Turf Management
Landscaper - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Ranch - Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

             Title:               Landscaper                            

            Reports to:       Landscape Manager              

            Status:              Full-Time

 Landscapers will be responsible for maintaining landscape for all common areas, landscapes and surrounding right of ways for the entire facility to the highest standard.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Follow planned landscape, irrigation and chemical spraying programs.
  • Care for established lawns by cutting, aerating, verticutting, top-dressing and weeding; trim and edge around trees, walks and walls.
  • Prune and trim trees, shrubs, and hedges.
  • Report landscape issues such as pests, weeds, disease, irrigation problems, etc.
  • Mix and spray or spread fertilizers, herbicides or insecticides onto grass, shrubs and trees using hand or automatic sprayers or spreaders and properly documents application/usage.
  • Operate powered equipment such as mowers, tractors, twin-axle vehicles, chain-saws, electric clippers and sod cutters.
  • Use hand tools such as shovels, rakes, pruning saws, hedge and brush trimmers and axes.
  • Ensure use of proper equipment and adhere to safety standards and precautions.
  • Maintain, clean and repair tools, equipment and structures.
  • Prepare daily task sheets and include all requested information.
  • Provide proper upkeep of sidewalks, driveways, parking lots, planters and other grounds features.
  • Gather and remove litter.
  • Perform other duties as assigned.

Requirements/Qualifications: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Valid Arizona Driver License or demonstration of the ability to immediately obtain one.
  • Ability to develop effective and collaborative working relationships.
  • Good health with the ability to lift up to 100 pounds and push and pull heavy objects.  Ability to walk or stand for long periods of time and work in extreme heat and harsh conditions.
  • Strong communication skills; the ability to verbally communicate at a level that ensures productivity and quality of work.

 


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Facility Operations/Security: Security
Facility Monitor - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Ranch-Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

             Title:              Facility Monitor                                                             

            Status:           Part-time         

            Reports to:    Director of Operations   

To ensure the safety and enjoyment of our guests, contractors, employees, and players while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.            

 Essential Duties and Responsibilities: include the following. Other duties may be assigned.

·         Monitor assigned areas within the assigned properties to ensure safety and compliance with facility and MLB policy.

·         Greet, monitor and control the movements of patrons, visitors, employees and contractors.

·         Conduct varying levels of screening of guests, employees and visitors as directed.

·         Create documentation for all pertinent events and maintain daily log sheets.

·         Remain calm and professional in all situations.

·         Report pertinent information to supervisor.

·         Conduct routine surveillance rounds in and around the assigned properties including the outside perimeter.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         High School Diploma or Equivalent.

·         Previous security experience preferred.  No certifications required.

·         Must be able to stand, climb stairs, sit, walk for extended/varying periods of time.

          Must be able to work outdoors in extreme heat.

·         Must be able to lift up to 50lbs.

·         Must be willing and able to respond appropriately to emergent situations.

·         Must be available to work week days, weekends and holidays.

·         Must be able to work effectively with limited supervision.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

Rate of Pay: $11.00 per hour

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are there days and times that you are not available to be scheduled to work? If so please explain.
2. Are you able to meet the physical requirements above?
3. Do you have a high school diploma or equivalent?
4. Do you have any law enforcement or security experience? If so please explain.
5. Are you bilingual (english/spanish)?


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Facility Operations/Security: Event Guest Relations
BallPark Seasonal-Runner - Cincinnati Reds (Cincinnati, Oh)

Runner        Cincinnati Reds (Cincinnati, OH)

Expires:                          02/25/2017

Total Compensation:     $ 9.15 per hour

Category:                      Ballpark Operations, Runners

Department:                  Ballpark Operations

Job Title:                       Runner

Reports To:                  Sr. Director of Ball Park Operations

Essential Duties and Responsibilities:

• Responsible for multiple pre-game, in-game, and post-game duties at Great American Ball Park.

• Providing setup and placement of tables, chairs, stanchions, turnstiles, trash cans, and other items throughout the ballpark.

• Assist with “on call” such as wheelchair runs, on-site deliveries, and other customer service related needs.

• Assist with interactive games in the Fan Zone.

Ideal candidate will possess the following:

• Ability to work long and irregular hours including nights, weekends and holidays.

• Ability to work the entire event including pre and post-game activities.

• Ability to walk, stand, climb stairs and ramps for the entire event ( 5-7 hours)

• Must have strong verbal and written communication skills. Ability to read, speak and comprehend English.

• Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies.

• Ability to clearly, effectively, and professionally interact with staff, supervisors, contractors and the public. Will collaborate effectively with others to produce results.

• Must be able to lift, carry and transport large boxes and items in excess of 25 pounds

• Ability to handle large crowds while remaining friendly and professional. Will maintain a positive attitude under pressure.

• Must be reliable, helpful, a good listener, able to follow directions and maintain a professional attitude.

• Prior experience in labor positions is preferred but is not required.

A requirement of the position is that you must be able to work at least three (3) weekend days each month during the 2017 season.

Please Note:

• This is a seasonal opportunity and no benefits will be provided

• Runners are paid $9.15 per hour

• This position is outdoors and subject to weather conditions and requires standing on concrete for long periods of time as well as an extensive amount of walking and climbing steps

Expectations:

• Adhere to Cincinnati Reds Organization Policies and Procedures

• Act as a role model within and outside the Cincinnati Reds Organization

• Performs duties as workload necessitates

• Demonstrate flexible and efficient time management and ability to prioritize workload

• Meet Department productivity standards

Important things to know BEFORE you apply:

Any offer of employment is contingent upon satisfactory completion of a background investigation. Accordingly, you may be required to complete the Cincinnati Reds application forms and other such documentation as may be necessary to comply with the Fair Credit Reporting Act. Pursuant to Major League Baseball, and in accordance with applicable law, you may be required to submit to a drug screen prior to and during your employment.

To be considered for employment for the above position applicants must meet the following minimum requirements:

• Must be at least 16 years of age.

• Must have a High school Diploma or GED.

• Must be available to work a minimum of 48 home games during the 2017 season which includes days, nights, weekends and holidays. A 2017 schedule can be found at www.reds.com

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Equal Employment Opportunity Policy Statement

The Company is an Equal Opportunity Employer. Equal opportunity for employment and/or promotion is open to any person who possesses the requisite qualifications for an open position. The Company policy is that there should be no discrimination on the basis of age, gender, race, color, religion, national origin, disability, veteran status, or any other legally protected status, with regard to employment, job assignment, and promotion or other terms or conditions of employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have an available schedule that would allow you to work nights, weekends and holidays?
2. Are you at least 16 years of age?
3. Are you available to work at least 48 home games during the 2017 season? A copy of the Reds 2017 schedule is available at reds.com.
4. Do you have the ability to handle large crowds while remaining friendly and professional?
5. Can you work weekday games that start at 12:35 pm?
6. Can you work at least three (3) weekend days each month during the 2017 season? A 2017 schedule can be found at reds.com.


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Facility Operations/Security: Security
BallPark Seasonal Event Security - Cincinnati Reds (Cincinnati, OH)

Seasonal Event Security - Cincinnati Reds (Cincinnati, OH)
Posted: 02/25/2017
Expires: 03/31/2017
Full/Part: Seasonal
Base Salary: $ 9.65 per hour
Total Compensation: $ 9.65 per hour
Category: Ballpark Operations, Seasonal Security

Department: Ballpark Operations
Job Title: Seasonal Event Security
Reports To: Security Manager

Essential Duties and Responsibilities:

  • Ensuring each visitor to the Great American Ball Park has an enjoyable and safe visit by tending to all needs of public safety and security as directed by management.
  • Controlling and managing crowds, performing Guest services functions. (i.e... directing guests)
  • Enforcing all regulations, and Great American Ball Park and MLB Policies.
  • Ensuring the safe and efficient evacuation of the facility in the event of an emergency.
  • Sweeping the ballpark in the event of a bomb scare.
  • Execute post game lock-up procedures.
  • Conduct Screening at entry points with the use of a “Walk through Metal Detector”.
  • Prevent dangerous weapons and other prohibited items from entering the facility.
  • Conduct bag checks for prohibited items.
  • Provide Field security standing on the field, in the dugouts, and bullpens providing security for players, coaches, umpires and management both pre and post game.
  • Many assignments are high profile and in secure areas and it will be necessary in order to execute the assigned duties for candidates to stand for long periods of time.
  • Verify identification of working personnel at the ballpark including the press, visiting team personnel, families and guests of the Reds and Game Day Staff.
  • Act as an escort and security for visiting dignitaries, players' families, visiting team management, families and special guests. This would include walking them to their seats and then standing in designated areas to insure their safety and needs are attended to for lengthy periods of time.
  • Ability to collaborate effectively with others to produce results.
  • Ability to work the entire event including pre and post-game activities.
  • All employees must be willing to work any position assigned by management. You may be assigned to any post as designated by management.

Ideal candidate will possess the following:

  • Ability to work long and irregular hours including nights, weekends and holidays.
  • Ability to work the entire event including pre and post-game activities.
  • Must have strong verbal and written communication skills.
  • Ability to read, speak and comprehend English.
  • Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies.
  • Must be able to work on all four (4) levels of Great American Ball Park.
  • Ability to walk, stand, climb stairs and ramps for the entire event (5-7 hours)
  • Ability to clearly, effectively, and professionally interact with staff, supervisors, contractors, and the public.
  • Will collaborate effectively with others to produce results. 
  • Ability to handle large crowds while remaining friendly and professional. 
  • Will maintain a positive attitude under pressure and have the ability to handle large crowds while remaining friendly and professional.
  • Must be able to work outdoors exposed to weather conditions
  • The ideal candidate must be reliable, helpful, alert and observant.
  • This is a public safety position and, generally, requires long periods of standing and may require extensive walking and climbing steps.
  • Prior experience in security, customer service or life safety professions is preferred but not required.

A requirement of the position may be to obtain a Trained Crowd Manager Certification at the Organization’s expense. This process will be explained during the interview process.

A requirement of the position is that you must be able to work at least Three weekend days each month during the 2017 season.

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

Important things to know BEFORE you apply:
Any offer of employment is contingent upon satisfactory completion of a background investigation. Accordingly, you may be required to complete the Cincinnati Reds application forms and other such documentation as may be necessary to comply with the Fair Credit Reporting Act. Pursuant to Major League Baseball, and in accordance with applicable law, you may be required to submit to a drug screen prior to and during your employment.

To be considered for employment for the above position applicants must meet the following minimum requirements:
Must be at least 18 years of age.
Must have a High school Diploma or GED.
Must be available to work a minimum of 48 home games during the 2017 season which includes days, nights, weekends and holidays. A 2017 schedule can be found at www.reds.com

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in these positions. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in these positions.

Equal Employment Opportunity Policy Statement
The Company is an Equal Opportunity Employer. Equal opportunity for employment and/or promotion is open to any person who possesses the requisite qualifications for an open position. The Company policy is that there should be no discrimination on the basis of age, gender, race, color, religion, national origin, disability, veteran status, or any other legally protected status, with regard to employment, job assignment, and promotion or other terms or conditions of employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have an available schedule that would allow you to work nights, weekends and holidays?
2. Do you have experience with metal detection?
3. Do you have customer service, and or, security experience?
4. Do you have life safety professional experience?
5. Are you at least 18 years of age?
6. Can you work weekday games that start at 12:35 pm?
7. Can you work at least 48 games during the 2017 Season? A 2017 Schedule can be found at reds.com.
8. Do you have the ability/experience to handle large crowds while remaining friendly and professional?
9. Can you work at least three weekend days each month during the 2017 season? A 2017 schedule can be found at reds.com.


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Facility Operations/Security: Security
Public Safety Officer - Cincinnati Reds (Cincinnati, OH)

Department:Ball Park Operations
Job Title:Public Safety Officer
Reports To:Director of Public Safety
FLSA:Full Time, Hourly, Nonexempt
Compensation:$16.20/Hour

Job Purpose: Public Safety Officers are primarily responsible for providing security and safety services to the employees, guests, partners, and vendors of Great American Ballpark along with other Ball club controlled facilities including but not limited to the Goodyear Training site and Urban Youth Academy.

Essential Duties and Responsibilities:

  • Provide a secure environment to Great American Ball Park, the Urban Youth Academy and Goodyear through proper access control procedures
  • Assist and screen visitors, Cincinnati Reds employees, vendors and partners in an efficient manner for admittance to the site or facility including searching bags and vehicles
  • Monitor the security system, the entrances and exits for Great American Ball Park, the Urban Youth Academy and Goodyear
  • Prevent unapproved or unlawful entry; control entrances, the movement of people and vehicles, and parking; operate gates and examine vehicle contents; monitor remote entrances using closed circuit television; operate remote access devices.
  • Deal with unauthorized or disorderly persons escorting them from our property
  • Patrol the Great American Ball Park and the Urban Youth Academy on foot or in vehicle; checking for unsafe conditions, hazards, unlocked doors, security violations, mechanical problems and unauthorized persons
  • Conduct investigations of any crime or any other incident including accidents, emergencies or security investigations; set up barriers and signage and provide direction or information to others while properly protecting any crime or accident scene.
  • Prepare logs or reports as required for Great American Ball Park, the Urban Youth Academy, and Goodyear
  • Observe and report incidents or suspicious activity to the Cincinnati Reds Public Safety Director as appropriate for the circumstances
  • Respond to incidents of criminal activity, fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather and other incidents or conditions following procedures established for the Cincinnati Reds
  • Insure the facility is in compliance with all OSHA regulations
  • Monitor the fire and emergency security system
  • Make identification badges
  • Must adhere to high professional standards in regards to confidential information and investigations
  • Carry out any other tasks or duties of a public safety and security nature as directed

Experience, Education and Licensure:

  • Associate or Bachelor’s degree from an accredited institution of higher learning is highly preferred
  • At least 5 years of successful and progressive experience in the field of public law enforcement or private corporate security preferred
  • Must be familiar with Windows operating systems, Microsoft software, security technology such as cameras and access control and communications equipment
  • Good administrative skills and written communication ability
  • Strong interpersonal skills with a demonstrated ability to professionally interact and with high profile individuals
  • Demonstrated ability to function in a team environment and successfully build relationships
  • A current or recently expired State of Ohio peace officers and/or security officer certification(s) is preferred
  • Currently certified in Emergency First Aid, CPR, AED or holding a EMT or Paramedic certification is preferred
  • Willing to work in a shift-work oriented environment on a permanent, temporary or rotation basis along with being available for call-in during times of need

Requirements:

  • Must be 21 years of age
  • Must have a valid driver’s license
  • Must be willing to work nights, weekends, and holidays

Work Environment:

  • Work is normally performed in a typical interior/office work environment however employee may have “game-day” responsibilities where the employee may be exposed to weather conditions prevalent at the time.

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

Important things to know before you apply:                                                                                                         Any offer of employment is contingent upon satisfactory completion of a background investigation and psychological testing. Accordingly, you will be required to complete the Cincinnati Reds application forms and other such documentation as may be necessary to comply with the Fair Credit Reporting Act. Pursuant to Major League Baseball, and in accordance with applicable law, you may be required to submit to a drug screen prior to and during your employment.


Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. It is a requirement of this position to be at least 21. Are you at least 21 years old?
2. It is a requirement of this position to have a valid drivers license. Do you have a valid drivers license?
3. Are you willing to work nights, weekends and holidays?
4. Do you have at least 5 years of successful and progressive experience in the field of public law enforcement or private corporate security? If so, please describe your experience.
5. Do you currently have a State of Ohio Peace Officers and/or Security Officer certification(s)?
6. Are you currently certified in Emergency First Aid, CPR, AED or holding a EMT or Paramedic certification? Please list your current certifications.
7. Are you able to work on a rotating shift basis?
8. Are you able to work a ten (10) hour shift?


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Facility Operations/Security: Warehouse Management/Staff
Warehouse Porter (2017 Season) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)

Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States, home of Major League Baseball’s Cleveland Indians.

Located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie, Progressive Field raises the bar for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way for fans to dine while they watch their favorite team.

Our associates are talented individuals committed to teamwork, hard work and customer service. If you share our vision of “Creating special experiences one guest at a time”®, we want to know you!

Our staff are in the action supplying the ballpark in a fast-paced, high pressure environment.  Only those with exceptional guest service skills and smiles are invited to try out for our team!

Believe in the adage, “A place for everything and everything in its place”?  We want to hear from you!

Ideal candidates will possess the following:

  • Must be at least 18 years of age or older
  • Ability to lift up to 80 lbs
  • Maneuver and transport large items up to 165 lbs
  • Ability to work in a fast paced environment
  • Ability to read and interpret delivery forms and orders
  • Basic math skills for counting inventory

Candidates must be able to stand or walk for entire shift; and must be willing and able to successfully complete guest service, food safety and alcohol service training.

Shifts are event based – what does that mean?   We work days, evenings and/or weekends.  Our schedule is dependent upon the Cleveland Indians home baseball schedule.

Progressive Field is a non-smoking facility. Associates are prohibited from using tobacco products while on company time and on company property.

Delaware North Sportservice is a part-time seasonal employer. All applicants will be subject to pre-employment background and drug testing, there is no charge to candidates for this screening. EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you 18 years of age or older?
2. Yes/No: Are you available to work March through October?
3. Yes/No: Are you available to work evenings and weekends?
4. Yes/No: Do you have previous warehouse experience?
5. Yes/No: Have you previously worked for DNC or Sportservice? If so,what location?


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Facility Operations/Security: Food/Beverage Management
Cooks Needed! - Come tryout for our team! (2017) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)

Delaware North Sportservice
A special place to work. AN EXTRAORDINARY PLACE TO GROW.

Cleveland Sportservice at Progressive Field
Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States. Progressive Field is the home of Major League Baseball’s Cleveland Indians, one of the original eight charter franchises in the American League, the Indians have won 8 Central Division titles, the most of any team in the division.

Located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie, Progressive Field raises the bar of excellence for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way to dine at the ballpark.

Our associates are talented individuals and are committed to teamwork, hard work and customer service. If you share our vision of creating special experiences one guest at a time®, we want to know you! Candidates must be willing and able to work a flexible schedule, including nights, weekends and holidays.

The Opportunity
Are you passionate about guest service and quality food? Like sports and the energy of 30,000 fans cheering on their favorite team? Are you tired of working in a restaurant/bar that's only busy on Friday nights? If you are seeking a part-time job in hospitality with a pre-determined schedule in an environment that offers new and exciting challenges every day, this is the opportunity for you!

Our front line staff are in the action serving Indians fans in a fast-paced, high pressure environment. Only those with exceptional guest service skills and smiles are invited to tryout for our team!

Schedule will be dependent upon the Progressive Field event schedule, evenings and weekends are required.
We offer complimentary meals each event day, select benefits including 401k options (eligibility requirements must be met), and convenient and low-cost parking. Progressive Field is a non-smoking facility.

Please apply online or email resume to:

clevebaseball@delawarenorth.com    

All applicants will be subject to pre-employment background and drug testing at no cost to the candidate.

Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds.
Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Apply now!

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is a veteran-friendly and equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you 16 years of age or older?
2. Yes/No: Are you 18 years of age or older?
3. Yes/No: Are you 19 years of age or older?
4. Yes/No: Are you 21 years of age or older?
5. Yes/No: Do you have any previous food and beverage sales experience?
6. Yes/No: Are you available April-October - evenings and weekends?
7. What position do you think you are best qualified for?


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Facility Operations/Security: Food/Beverage Management
Bartenders/Bussers/Cashiers/Cooks/Servers/Utility/Warehouse - Come tryout for our team! (2017) - Indians Sportservice at Progressive Field home of The Cleveland Indians (Cleveland, OH)

Delaware North Sportservice
A special place to work. AN EXTRAORDINARY PLACE TO GROW.

Cleveland Sportservice at Progressive Field
Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States. Progressive Field is the home of Major League Baseball’s Cleveland Indians, one of the original eight charter franchises in the American League, the Indians have won 8 Central Division titles, the most of any team in the division.

Located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie, Progressive Field raises the bar of excellence for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way to dine at the ballpark.

Our associates are talented individuals and are committed to teamwork, hard work and customer service. If you share our vision of creating special experiences one guest at a time®, we want to know you! Candidates must be willing and able to work a flexible schedule, including nights, weekends and holidays.

The Opportunity
Are you passionate about guest service and quality food? Like sports and the energy of 30,000 fans cheering on their favorite team? Are you tired of working in a restaurant/bar that's only busy on Friday nights? If you are seeking a part-time job in hospitality with a pre-determined schedule in an environment that offers new and exciting challenges every day, this is the opportunity for you!

Our front line staff are in the action serving Indians fans in a fast-paced, high pressure environment. Only those with exceptional guest service skills and smiles are invited to tryout for our team!

Schedule will be dependent upon the Progressive Field event schedule, evenings and weekends are required.
We offer complimentary meals each event day, select benefits including 401k options (eligibility requirements must be met), and convenient and low-cost parking. Progressive Field is a non-smoking facility.

All applicants will be subject to pre-employment background and drug testing at no cost to the candidate.

Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds.
Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Apply now!

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is a veteran-friendly and equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you 16 years of age or older?
2. Yes/No: Are you 18 years of age or older?
3. Yes/No: Are you 19 years of age or older?
4. Yes/No: Are you 21 years of age or older?
5. Yes/No: Do you have any previous food and beverage sales experience?
6. Yes/No: Are you available April-October - evenings and weekends?
7. What position do you think you are best qualified for?


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Facility Operations/Security: Food/Beverage Management
Hospitality/Culinary Internship (2017 Season) - Indians Sportservice/Cleveland Indians (Cleveland, Oh)

CLEVELAND SPORTSERVICE – HOSPITALITY INTERNSHIP PROGRAM 2017 SEASON
 

In our continued effort to provide practical and valuable work experience to those students interested in pursuing careers in the food service industry, Delaware North Companies Sportservice at Progressive Field is pleased to offer several Hospitality Internship opportunities.

Our 2017 Internship program will offer the up and coming hospitality professional a great opportunity to immerse themselves in a full service sports and entertainment venue. We are looking for dedicated individuals who have the enthusiasm and customer focus needed to fulfill our service promise of creating special experiences one guest at a time.

Each internship will last from Feb/March-October and will offer hands-on experience in our culinary department, human resources, concessions, commissary (warehouse) and/or operations in one of our premium service areas. You will have an opportunity to be exposed to our business, develop your management skills and determine if you would like to pursue a career in our industry.

The ideal candidates should possess excellent communication and organizational skills, work well with minimal supervision, have an exceptional customer service aptitude and be a committed team player willing to work a minimum of 30-40 hours per week including evening and weekend home games. These are paid Internships!! Preference may be given to candidates that are available the entire length of the internship period.

Hospitality, restaurant management and business management majors preferred.

Please know all resumes will be reviewed for suitability.

Thank you for your interest in joining the team behind the team at Progressive Field! Progressive Field in a non-smoking facility. Associates are prohibited from using tobacco products while on company time and while on company property.

Delaware North Sportservice is an equal opportunity employer, utilizing drug-screening and background checks as part of the pre-employment process.
We have many part-time seasonal positions currently posted, your qualifications will be reviewed and considered for all available positions. Please only apply for the position you feel best suits your interests.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you 18 years of age or older?
2. Yes/No: Are you 19 years of age or older?
3. Yes/No: Are you 21 years of age or older?
4. Yes/No: Are you available to work March through October?
5. Yes/No: Do you have previous experience in the hospitality industry?
6. Yes/No: Have you previously worked for Delaware North Companies/Sportservice? If yes, which venue?
7. Yes/No: Do you have local housing?


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Facility Operations/Security: Security
Ballpark Security Officer - Kansas City Royals (Kansas City, MO)

BALLPARK SECURITY OFFICER
Part time

JOB SUMMARY:
Provide security to Kauffman Stadium facility with a service attitude towards employees and guests of the Kansas City Royals. Staff will be trained in security and safety for the stadium and surrounding grounds to protect against fire, theft, vandalism, terrorism and illegal activity. Various guard positions include front lobby receptionist, camera surveillance operator, and staff to do routine patrols throughout the stadium and complex.

ACCOUNTABILITIES:
• Greet employees and guests with a smile and friendly attitude
• Knowledge of Kauffman Stadium and Ballpark security procedures
• Walk facility and conduct security checks
• Log and report all activities performed during shift
• Write reports on all incidents occurring during the shift
• Monitor fire suppression system
• Monitor multiple surveillance cameras
• Routine inspection of the building
• Other related duties as assigned

REQUIREMENTS:
• Bachelor’s degree preferred but not required
• Security experience preferred but not required
• Must be able to pass a background check and obtain a KCMO Private Police Commission License
• Must be at least 18 years old
• Willingness to learn
• Possess a professional attitude that is customer service oriented
• Effective writing, telephone and verbal communication skills
• Good judgment and detail oriented
• Knowledge of baseball helpful
• Available to work holidays, weekends, and evenings
• Able to work in heat/cold and to be on feet for extended periods of time


EOE /M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you live in the Kansas City metro area?
2. Yes or No: Are you at least 18 years old?
3. Yes or No: Are you able to work in inclement weather and be on your feet for extended periods of time?
4. Yes or No: Are you available to work holidays, weekends & evenings?
5. Yes or No: Do you have experience working as a security guard?
6. Yes or No: Will you pass a background check in order to obtain a KCMO Private Police Commission License?


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Facility Operations/Security: Parking Operations
Angels Baseball - Seasonal Parking Cashier - Los Angeles Angels of Anaheim (Anaheim, CA)

OVERVIEW

This Parking Cashier position is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, courteous and efficient manner and in accordance with Company customer service expectations and established performance standards.  This position reports to the Parking Cashier Supervisors and Ballpark Operations. This position is covered under a collective bargaining agreement.

 

DUTIES AND RESPONSIBILITIES

  • Count the cash bank and ticket stock issued at the beginning shifts to ensure amounts are correct.

  • Demonstrate a customer-driven service style with a sense of urgency for accuracy, efficiency and customer service.

  • Answer guests’ questions and provide information on parking procedures and/or policies quickly and accurately to avoid traffic back up.

  •   Acknowledge and greet guests immediately with a warm smile and a friendly demeanor

  • Collect parking fees, make accurate change and issue a parking ticket for each paid vehicle entering into the parking lot

  • Accept pre-paid parking tickets and verify complimentary parking guests to the approved list

  • Have a working knowledge of Angels Baseball stadium parking policies and procedures

  • Maintain a professional appearance and standards in compliance with Company policy.

  • Follow booth operating and closing instructions as directed by the Parking Cashier Supervisors and/or Parking Cashier Captains.

  • Provide all cash collected to the Parking Cashier Supervisors and accurately reconcile tickets sold.

  • Present reconciliation report to a Parking Cashier Supervisor or Captain for final reconciliation and check-out process.

  • Other duties as assigned

     

REQUIREMENTS

  • High School Diploma

  • Prior experience balancing a cash fund, handling cash transactions and handling money

  • Must possess the ability to perform basic math skills, which include simple addition, subtraction, multiplication and division.

  • Effective communication skills

  • Ability to deal diplomatically with the public, fellow employees and supervisors

  • Excellent customer service skills

  • Ability to work well under pressure

  • Ability to stand, walk, for extended periods of time; work in inclement weather

  • Flexible availability to permit scheduling during day, evenings, weekends and holidays

  • Must be able to pass background investigation screening

Angels Baseball is an Equal Opportunity Employer.


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Facility Operations/Security: Grounds Crew/Turf Management
Landscaper/Gardener - New York Mets (Flushing, NY)

Summary:

This position will be responsible for maintaining exterior landscaping at Citi Field, including perennial gardens, trees, lawn areas and seasonal displays.

Essential Duties and Responsibilities:

  • Perform general landscape maintenance at Citi Field, including planting, mowing, weeding, spraying, irrigation, pruning, and pest control.
  • Operate small to large machinery including mowers, tractors, water trailer, etc.
  • Implement horticultural practices that encourage overall plant health and soil nutrition and integrated pest management practices.

Qualifications:

  • Experience with garden maintenance, weeding, watering, planting, and pruning.
  • Experience in the care of trees and shrubs.
  • Ability to read a seasonal planting map and implement.
  • Ability to identify and correctly name common plant species.
  • Assist with ice and snow management during winter months.
  • Ability to maintain equipment.
  • Work as part of a team and provide direction for other staff.
  • Ability to read and interpret documents such as safety manuals, equipment manuals, operations manuals and fertilizer and pesticide instructions.
  • New York State Pesticide License or the ability to obtain one within 6 months of employment.
  • Current Driver’s License.
  • Ability to lift and carry 50 lbs.
  • Work outdoors in inclement weather.
  • Degree or Diploma from accredited horticultural program or related field. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a degree or diploma from an accredited horticultural program or related field?
2. Do you have experience in professional garden maintenance?
3. Do you have experience operating and maintaining small and large horticultural machinery and tools?
4. Can you identify common tree and perennial species of the North East US?


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Facility Operations/Security: Game Day/Event Staff
Stomper Fun Zone Crew Member - Part Time - Oakland Athletics (Oakland, CA)

Stomper Fun Zone Crew Member  

Department: Stadium Operations  

Reports to: Guest Services Manager

Job Classification:  NonExempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking outgoing, organized, and motivated candidates to aid in the preparation and operation of the Stomper Fun Zone children's area on game days. Crew Members will work a variety of different stations and activities including speed pitch, poster making, face painting, and other children’s activities. These part-time hourly positions will be responsible for providing customer service for our guests and clients within the Stomper Fun Zone.


Responsibilities:
 
• Responsible for the set-up and the breakdown of the Stomper Fun Zone
• Execute promotions and games in an orderly manner to help boost the game day atmosphere
• Greet and engage with guests using an enthusiastic and high energy approach
• Respond to customer inquiries, suggestions and complaints
• Perform duties assigned to ensure a safe and enjoyable event experience for our guests
• Have full knowledge of the Oakland Athletics ticket and stadium policies
• Have full knowledge of the Coliseum procedures and layout
• Perform other duties as assigned


Qualifications/Requirements:

• BA or BS college degree and previous customer service experience preferred
• Experience in Customer Service, Sports, Events or related field
• Enjoy working with kids
• Excellent customer service abilities and problem solving skills
• Detail oriented individual with excellent written and verbal communication skills
• Must be able to work more than 5 hours on your feet with frequent activity
• Lifting objects weighing up to 50lbs. may be required
• Candidate must be available to work non-traditional hours (various nights, weekends, holidays)

The Oakland A’s are an Equal Opportunity Employer.


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Facility Operations/Security: Game Day/Event Staff
Stadium Set-Up Crew - Part-Time - Oakland Athletics (Oakland, CA)

Stadium Set-Up Crew 

Department: Stadium Operations

Reports to: Stadium Operations Manager 

Job Classification:  Nonexempt

City/State: Oakland, CA       
                    

Description:

The Stadium Set-Up Crew is a part time position that will be reporting directly to the Stadium Operations Manager. This position will be responsible for executing stadium setup and breakdown for all Oakland A’s events including setting up barricades, preparing and distributing metal detector equipment, delivering signage and unlocking stadium gates and doors.

Responsibilities:

• Prepare, distribute and collect walk through Metal Detector equipment 
• Set-up barricades throughout the Oakland Coliseum 
• Distribute and collect game day radios and clipboards 
• Unlock stadium gates and doors located around the facility
• Deliver A’s signage throughout the facility
• Assist with clientele party event set-up and breakdown when needed
• Replace missing signage, inspect elevators and emergency exits 
• Breakdown A-frame signage, security search boxes and various equipment at entry gates 
• Assist with stadium changeover set-up and breakdown
• Understanding of the Oakland Coliseum layout (including stadium seating sections, luxury box locations, clubs, auxiliary areas, ramps, perimeter parking and stadium services locations)
• Perform other duties as assigned

Qualifications/Requirements:

• Must be available to work outdoors for prolonged periods
• Ability to drive equipment cart and work in a fast-paced environment 
• Self-starter with the ability to prioritize and be efficient
• Excellent customer service, interpersonal and problem solving skills
• Lifting objects weighing up to 50lbs (boxes, tables, chairs, barricades, signage, etc.)
• Available to work non-traditional hours including nights, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have permanent housing in or near the Oakland, CA area?
2. Yes/No: Are you able to work a non-traditional hours (various nights, early mornings, weekends, and holidays)?
3. Yes/No: Are you able to lift objects weighing up to 50lbs?
4. Yes/No: Are you available to work 70% of the home games?


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Facility Operations/Security: Usher/Ticket Taker
Ticket Taker Supervisor - Part-Time - Oakland Athletics (Oakland, CA)

Supervisor, Ticket Taker

Department: Stadium Operations

Reports to: Stadium Operations Manager 

Job Classification:  Nonexempt

City/State: Oakland, CA       
                    

Description:

The Ticket Taker Supervisor is a part time position that will be reporting directly to the Stadium Operations Manager. This position will be responsible for providing Ticket Taker support including briefings, ticketing equipment and monitoring ticket operations throughout the stadium.

Responsibilities:

• Distribute Oakland A’s equipment (ticket scanners/printers) to ticket takers before gate openings
• Review operational game notes and conduct ticket taker briefings
• Deploy ticket takers to assigned positions throughout the stadium
• Monitor ticket taking operations and record ticket taker breaks
• Record and enter scanner readings into ticket taker report (excel spreadsheet)
• Troubleshoot any technical issues with equipment (in conjunction with Tickets.com technician on site)
• Assist event management team with HR issues involving ticket takers
• Enforce customer service standards with ticket taker staff
• Help execute emergency evacuation procedures if necessary
• Understanding of the Oakland Coliseum layout (including stadium seating sections, luxury box locations, clubs, auxiliary areas, ramps, perimeter parking and stadium services locations)
• Perform other duties as assigned

Qualifications/Requirements:

• BA or BS college degree (or in progress) preferred
• Experience with ticketing software program/equipment and supervisory experience
• 1-2 years customer service, hospitality and problem solving skills preferred
• Ability to work in a fast-paced environment
• Detail oriented individual with excellent written and verbal communication skills
• Available to work non-traditional hours including nights, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. 5. Yes/No: Do you have permanent housing in or near the Oakland, CA area?
2. 6. Yes/No: Are you able to work non-traditional hours (various nights, early mornings, weekends, and holidays)?
3. 7. Yes/No: Are you available to work 70% of the home games?


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Facility Operations/Security: Usher/Ticket Taker
Event Attendant - St. Louis Cardinals, LLC (St. Louis, MO)

**Please only complete questions marked with an asterisk.  No resume or cover letter is needed for this position.

Summary of Responsibilities

The St. Louis Cardinals take pride in the outstanding service we provide our guests each and every time they come to a ballgame.  We have established very high standards regarding the cleanliness of the stadium that we expect every employee to follow. 

Essential Functions of the Job

  • Patrol concourses, restrooms, and other areas to ensure a clean atmosphere. 

  • Restock restroom supplies, empty trashcans and follow health and safety regulations.
  • Resolve cleaning issues as directed by fellow staff and management.  

  • Greet our guests and assist them throughout the game to ensure their visit is safe, clean, fun and family-friendly.

To accomplish these objectives, employees must communicate well and be friendly, knowledgeable, well-groomed.  You must also be in good physical condition, as the job entails a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and extremely hot weather.  Please understand that you are hired to serve the guest.  There will be nights when your responsibilities prevent you from seeing the game. 

Qualifications

  • Must be at least 18 years of age or older
  • Must be available to work at least 90% of all Cardinals home weekend games (36 of the 40 Friday-Sunday games) and at least 80% of all Cardinals home weekday games (32 of the 41 Monday-Thursday games)
  • Must be able to arrive up to three hours prior to game time
  • Must be able to stand for long periods of time
  • Must be able to work in all weather conditions
  • Must be able to be around second hand smoke

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Are you at least 18 years of age?
2. Yes or No: Are you able to abide by the attendance policy which requires you to be available for at least 90% of weekend games (36 of the 40 Friday-Sunday games) and at least 80% of weekday games (32 of the 41 Monday-Thursday games)?
3. Yes or No: Are you able to meet the physical requirements as outlined in the qualifications?


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Facility Operations/Security: Usher/Ticket Taker
Guest Experience Representative - Washington Nationals (Washington, DC)

Summary:

A candidate for this position promotes positive and professional image at all times. This individual is responsible for providing world class customer service and hospitality to all guest entering Nationals Park. This individual understands that they have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding my company policies.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.


Essential Duties and Responsibilities:

• Meet and greet all guests entering Nationals Park, check for valid tickets when necessary.
• Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitality.
• Assist guests by providing accurate directions to seating section and key attractions within Nationals Park and surrounding areas i.e. parking lots and Metro.
• Establish and maintain cooperative relationship with those contacted in the course of work.
• Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff.
• Retain an extensive knowledge of the team, Nationals Park layout, seating Sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures.
• Enforce venue, team and league rules, regulations and policies.
• Provide immediate assistance to and emergency notification of guests in the event of an accident or injury.
• In the event of an emergency, assist in evacuating Nationals Park, while maintaining a calm, professional demeanor.
• Monitor all public areas to maintain order and safety.
• Perform daily safety and security checks within assigned area as well as throughout the stadium; report all substandard or inadequate findings to supervisory staff.
• Cohesively work in conjunction with other departments, including Metropolitan Police Department, security, food service, box office, retail, parking, custodial/housekeeping, and maintenance.
• Perform additional functions and activities as directed by the Sr. Manager, Guest Services.


Requirements:

Minimum education and experience requirements
• High School Diploma or GED preferred.
• Previous experience in venue events.
• Previous experience in a customer service role.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access.

Knowledge, skills, and abilities necessary to perform essential functions
• Nice, warm and courteous.
• Have strong interpersonal skills and able to provide excellent customer service and hospitality.
• Communicate articulately.
• Maintain a professional appearance and grooming.
• Able to stand for long periods of time. Walk long distances, and climb stairs.
• Must be a team player who is able to work well in a fast paced environment.
• Available to work 80% of all Nationals home games
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements

• Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to report to work 3 hours prior to the start of the game?
2. Yes/No - Are you available to work 80% of all the remaining Nationals home games?


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Facility Operations/Security: Event Guest Relations
Tour Guide - Washington Nationals (Washington, DC)

Summary:


Washington Nationals Tour Program offers a behind the scenes experience of the Nationals Ballpark, home to the Washington Nationals. All proceeds from the tours benefit the Dream Foundation, a non-profit that is committed to improving the lives of children and teens in the Washington, D.C. region by supporting initiatives focused on academics, the arts, nutrition and sports. Nationals Park will offer ballpark tours to public and private groups on game days as well as non-game days. We offer tours to all groups! This position will report to the Manager, Guest Experience in acting as a stadium tour guide for public and private tours. In addition, the position requirements will include on-site customer service, crowd management and in-depth ballpark knowledge.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Responsible for guiding groups through the stadium, imparting knowledge of the Nationals, including their history, information on the new stadium, and the history of baseball; 
  • Responsible for setting up and breaking down for assigned tours
  • Responsible for staying up to date on Nationals baseball information, stadium information, and completing a training course prior to your start date;
  • Assist the Manager of Guest Experience with tour participant feedback and customer service initiatives.
  • Responsible for maintaining ongoing communications and building strong relationships with clients, and other members of Nationals’ staff and management;
  • Perform any other duties as assigned by the Manager of Guest Experience and/or the Director of Guest Experience and/or the Events Manager.

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or equivalent or equivalent military experience.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Knowledge of baseball, Washington, DC, the Nationals and the stadium.

  • Specific experience working with the public.

  • Public speaking experience is a plus.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.


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Facility Operations/Security: Security
Special Police Officer - Washington Nationals (Washington, DC)

Summary 
 
Reporting to the Manager of Security, the Special Police Officer, licensed with the Security Officer Management Branch, provides a safe and pleasant environment for all visitors, guests and employees to the property. Special Police Officer performs protective and enforcement functions when coping with undesired behavior, disturbance, crime, threats of life and property. In all situations, the Officers perform their duties in a courteous, professional and restrained manner, through legal methods approved and in compliance with provisions of the District of Columbia Code, Sections 4-114 and 4-115 and company policies.

This is a full-time, year round position and is designated as an “essential employee.” As such, the Special Police Officer may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage. 
 

Essential Duties and Responsibilities:


•Performs duties in a respectful, professional and dignified manner ensuring compliance with established standards.
•Conducts the required patrols as outlined by your Post Instructions and Supervisor Informational Updates in a manner that is investigative, complete, competent and dedicated to the standards of the company.
•Responsible for maintaining order on the property, utilizing the respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees and unknown individuals.
•Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods outlined in the provided policies and procedures. Take recommended action to deal with undesired conduct and law violations in compliance with established policy; make no mistaken accusations.
•Prepared to take immediate and appropriate action in responding to emergencies, situations and events as situations dictate.
•Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken and investigative findings.
•Advise the Supervisor, On-Duty-Manager of all activities that would be of interest, importance or concern regarding the property or any activity at the Stadium.
•Complete all duties as otherwise assigned in a timely and professional manner.



Requirements:

Minimum Education and Experience Requirements

•High school diploma; Associates degree (A.A.) or equivalent from two-year College or technical school preferred.
•Two years related experience and/or training.
•Must possess SOMB Special Police Officer license.
•Must be a U.S Citizen.
•Must be at least twenty-one (21) years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

•Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results and consistently meet tight deadlines and targets.
•Understands the need for data integrity and pays attention to maintaining accurate and timely data.
•An effective communicator orally and written with excellent interpersonal skills.
•Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
•Competent keyboard skills to produce accurate and well presented documents.
•Ability to operate under pressure.
•Must be able to work flexible hours including evenings, weekends and holidays as needed
•Strong ability to create and thrive in a team environment.
•Attention to detail including excellent time management and organizational skills.
•Strong work ethic and a desire to build a career in professional sports.
•Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
•Knowledge of MLB Security policies and procedures preferred.


Physical/Environmental Requirements

•Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 2 years experience in Security?


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