Sales Consultant - Arizona Diamondbacks (Phoenix, AZ)

Description:

The Arizona Diamondbacks are seeking positive and passionate individuals that are committed to becoming sports and entertainment sales leaders. This position requires participation in a 12-24 month career growth-oriented sports sales development program, which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the Sales Consultant’s abilities to a level that will merit consideration for a promotion to a senior position within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets, single game luxury suites and other premium inventory. Revenue will be generated via phone (outbound and inbound calls), face-to-face presentations, ballpark tours, and out-of-office appointments.
 

Responsibilities:

• Sell new full season tickets, partial season ticket plans, group tickets and single game suites
• Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays, as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
• Assist customer service efforts (mailing invoices, tickets, etc.)
• Attend weekly meetings and role-play sessions
 

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or a related field
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales materials to potential clients
• Proficiency in basic computer software programs
• Commitment to personal integrity
• Bilingual a plus
 

The Arizona Diamondbacks are an Equal Opportunity Employer.

Overview:

Reporting to the General Manager, the AGM will assist the GM in managing all facets of business operations relating to the team and game. This includes generating gate revenue through ticket sales, marketing, brand building, community outreach, and managing operations (e.g. event management including game-day promotions) to deliver an attractive product. The AGM is also responsible for driving sponsorship sales, attracting media coverage and assisting in the development and execution of a venue strategy.

Responsibilities:

Working with the GM; the AGM will:

• Primarily focus on sales and revenue generation in all aspects of the business. A sales focus and proven sales results accounts for the vast majority of responsibilities and the ongoing performance assessment of the AGM
• Take on a significant part of the day-to-day operations of the ABL franchise, assisting the GM in managing all paid employees, volunteers, as well as oversee the baseball operations staff
• Build the organization by recruiting and training staff, and establishing and managing management processes and procedures
• Work with the Team Advisory Board to set the direction of the franchise by developing a rolling three year strategic plan in line with the ABL’s strategic plan
• Manage all team and stadium revenue and expenses, including tickets sales, sponsorships, food/beverage, merchandising, and stadium events
• Establish an annual business plan with the GM
• Develop and execute a sponsorship sales plan
• Develop and implement a rolling three-year marketing strategy and plan
• Develop additional revenue streams to support the franchise
• Manage the ABL franchise’s relationship with the State Baseball Association, the baseball fraternity and government authorities
• Work with the State Baseball Association to establish a Venue Development Strategy including facility upgrades, as well as long-term venue plan
• Contribute to the overall success of the ABL through involvement and contribution to the ABL General Manager Network
• Provide such other similar duties as may be reasonable and necessary to conduct the business of the Company

Requirements:

• Bachelor’s Degree and 1 to 3 years relevant general management experience or an equivalent combination of education and experience. Minor league experience strongly preferred.
• Demonstrated success in executing sponsorships and managing game day / event operations
• Strong baseball operations acumen
• Excellent leadership and motivational skills
• Superior communication skills and exceptional customer service skills
• Strong sales instincts and the ability to learn from others
• Proven organizational management and time management skills
• Demonstrated proficiency with information technology

****************APPLICATION IS A TWO-STEP PROCESS****************

Step 1: To apply, please completely fill out your application, including uploading your resume, by clicking the 'Apply for this position' link below.

Step 2: After completing Step 1, you will find a URL address in a yellow box titled 'Important Information About Your Application.' After applying via TeamWork, you must follow the provided URL to apply on the ABL's employment page. You will not be considered unless you have completed both steps 1 & 2.

ROLE

This position is primarily responsible for assisting in the management of ticket operations for all ticketed events at Wrigley Field. This individual will manage game day ticket operations, create and execute new reports, assist in dynamically pricing tickets for all Cubs games, and other duties as needed.
 

RESPONSIBILITIES

• Assist the Director, Ticket Operations in managing ticket office operations for all events at Wrigley Field including, baseball games, concerts and other special events.
• Work with tickets.com in the building and management of events in the Pro Venue ticketing system
• Develop and execute best practices in conjunction with Cubs IT for data management within the Pro Venue ticketing system to enhance consistency and accuracy of reporting
• Analyze current market trends to manage inventory and dynamically price tickets across all 81 home games
• Develop and run ticket sales reports
• Responsible for managing dynamic pricing
• Work with outside partners and internally to identify new technology and ticketing trends that will improve customer experience and increase revenue.
 

REQUIRED QUALIFICATIONS

• Undergraduate degree from an accredited, 4-year university
• 3 years experience in ticket operations for a professional or collegiate sports organization, or with a 3rd party ticket provider
• Ability to work non-standard work hours including nights, weekends, and special events
• Skilled with Microsoft Office products, particularly Microsoft Excel.
 

DESIRED QUALIFICATIONS

• Prior experience using tickets.com’s Pro Venue platform preferred
• Experience dynamically pricing tickets, preferably using QCue 3rd party applications
 

The Chicago Cubs are an Equal Opportunity Employer

Responsibilities

•Identify and help build out operating mechanisms, processes, and tools that will enable the Cubs vision and strategic plan
•Lead critical initiatives and provide day-to-day commercial support for the Corporate Partnerships team
•Optimize the impact of the sales team by leveraging the insight from data and analytics to validate account mapping designs, apply sales processes, manage inventory, and work towards setting quotas/operating plans while identifying growth opportunities in the market.
•Serve as the business and process owner for the Corporate Partnership team’s short-term strategic plan including defining the process and the schedule; completing the generation forecast; organizing report outs to leadership; coordinating scenario and contingency planning; managing the deal flow processes, and managing the details of the sales plan leadership reviews.
•Increase sales force effectiveness by partnering with the Sr. Director, Corporate Partnerships to improve sales tools, drive utilization, and provide data analysis back to the team.
•Own & run Corporate Partnerships operating mechanisms, including driving and monitoring compliance for Chicago Cubs policies and procedures, contracts, and legal
•Ensure data analytics driven decision making for budgeting and financial planning and analysis
•Cultivate partnerships with department leaders and their teams to build consistent strategies for multi-function projects and cross-P&L business events.
•Drive strategic & tactical operational decisions using 360 degree stakeholder insights & research process across all stakeholder needs. Design engagement briefs and ensure timely execution & high quality output.
•Identify critical skill sets to create teams with deep partnerships knowledge that will advance the Account Management strategy for Chicago Cubs, our partners, and key stakeholders.
•Assist in transition planning and execution of teams to new organizational structure as well as help link all departments to new structure.
•Improve our ability to identify short-term opportunities through modeling
•Continue to develop metrics to measure progress in making our tools more effective and in making Corporate Partnerships team members more efficient
•Engage in thought leadership activities outside of the company
 
Required Qualifications

•Bachelor's degree or equivalent in Finance, Mgmt, Mktg, Business Administration or Engineering (any field)
•5 yrs of experience in an analytical leadership role, encompassing sales, operations, project mgmt, consumer research or marketing
•Experience leading & influencing complex organizations without direct reporting relationships, financial reporting and analysis, and qualitative/quantitative evaluation methodologies.
•Demonstrated ability to translate strategy into business objectives
•Demonstrated ability to build connections with key stakeholders and establish credibility quickly, as well as manage and resolve conflicts
 
Desired Qualifications

•Strong interpersonal, influencing, and team building skills; proven ability to work well in a matrix environment
•Executive level presentation skills
•Experience leading or managing projects of various size, duration, and scope
•Strong analytical, project management and organizational skills
•Strategic thinker and courageous with an ability to develop and drive strategy
•Ability to think expansively, innovatively and laterally in a complex environment
•Master's Degree in Business Administration or Marketing a product or service line of business
•Business development skills and an entrepreneurial spirit
 

The Chicago Cubs are an Equal Opportunity Employer

 Description:

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. This position allows for involvement in a 12-24 month, career growth-oriented sports sales development program which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the Sales Consultant’s abilities to a level that will merit consideration for a promotion to the next level within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets, single game luxury suites and other premium inventory. Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours.

Responsibilities:

• Sell new full season tickets, partial season ticket plans, group tickets and single game luxury suites
• Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
• Attend weekly meetings and role-play training sessions

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or related field or related and relevant sales experience
• Commitment to personal integrity
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales material to potential clients
• Proficiency in basic computer software programs

APPLY NOW FOR IMMEDIATE CONSIDERATION. WE ARE BUILDING OUR INSIDE SALES TEAM NOW!

The Astros organization is committed to selecting proven sales professionals and developing them into the very best sales professionals in the industry.

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. Selected individuals will be invited to be part of one of the best Front Office sales staffs in professional sports. 
The primary focus of this position is selling Houston Astros season ticket packages. All relationships will be derived from making outbound calls, scheduling face-to-face ballpark tours and conducting out of office appointments.

Responsibilities:
• Sell new full & partial season tickets, group tickets and single-game suites
• High volume outbound calling
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting sales
• Prospect and qualify all potential sales opportunities in addition to the leads provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and during games and events
• Attend weekly meetings and actively participate in training sessions

Qualifications:
• Commitment to personal integrity
• Proven results as a successful sales professional
• Determined Self-Starter
• STRONG DESIRE to be a sales industry leader
• Exceptional organizational and communication skills
• Excellent customer service skills
• Ability to work as a team player
• Ability to comfortably and persuasively present sales material to potential clients
• Proficiency in basic computer software programs
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
Bilingual is a plus
 

Please submit your cover letter and resume.  Please address ONE of the following in your cover letter:

• What have you accomplished as a sales representative so far that you’re really proud of?
• What else besides a bigger paycheck would make you feel more successful at work?
• What would you have to accomplish in order to feel successful five years from now in your sales career?
• How do you define success?
 

Description: Perform year-round ticket operations functions.

Primary Responsibilities:
• Prepare invoices and mass mailings
• Process payments and post to accounts
• Handle ticket account collections
• Operate the Yankee Stadium Ticket Windows
• Process and fulfill mail orders and internal ticket requests
• Handle cash, and reconcile daily cash banks
• Work in conjunction with the Season/Premium/Group/Inside Ticket Sales and Service Departments, as well as the New York Yankees executive and front-office staff to process order requests
• Provide internal and external customer service
• Other projects as assigned

Qualifications and Experience:

• Bachelor’s degree in Sport Management, Business Administration, or related field
• Strong knowledge of Ticketmaster and Archtics ticketing systems
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Strong written, verbal and interpersonal skills
• Ability to multi-task and prioritize
• Requires continual attention to detail and high level of organization
• Ability to handle heavy phone volume, both outbound and inbound
• Flexible work schedule and ability to work in an outdoor stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Description:
Generate sales and revenue by sourcing, cultivating and closing on all possible sales leads related to non-baseball events. Coordinate all operational objectives related to events including, but not limited to: coordinating with Stadium Operations, client site visits, vendor relations and supervising events within the venue to meet contractual obligations while meeting the highest quality customer service standards.

Primary Responsibilities:
• Source, cultivate and close sales leads for Non-Baseball Events with a focus on booking non-profit and social events
• Work with Legends Hospitality Management on menu proposals for the client
• Present complete proposals for review
• Create client contracts
• Gather necessary insurance requirements and waivers prior to the event
• Track and process all deposits and monies
• Act as client liaison following the booking of an event for all operational needs
• Obtain final date clearance from Stadium Operations
• Create Banquet Event Order Requests and finalize menu details with Legends Hospitality Management
• Compile all logistical information related to the event including, but not limited to: load in, set up, execution and load out for Stadium Operations while adhering to all guidelines
• Attend and participate in weekly operations meetings with Legends Hospitality Management and Stadium Operations
• Prepare event overviews and any other pertinent logistical information and distribute to the necessary parties
• Input, retrieve and update event information and produce event reports through a computerized event management system
• Finalize all event details prior to the event
• Ensure that setup of chairs, tables, decorations or other equipment is in accordance with the requirements of the event contract
• Be present at events as the New York Yankees client liaison to ensure a high quality event and confirm that the client’s needs are being met
• Resolve any and all problems or complaints that may arise
• Assist operationally as deemed by the Executive Director on large public events including, but not limited to: football, soccer or concerts
• Perform additional duties as deemed by the Executive Director of Non-Baseball Events

Qualifications and Experience:

• Bachelor’s degree in hospitality or related field required
• Proven sales experience required
• 2-5 years of experience in coordinating a variety of events and activities at a convention center, hotel or other large public facility
• Exceptional computer skills including: Microsoft Excel, Microsoft Word, PowerPoint and Outlook
• Strong written, verbal and interpersonal skills
• Flexible work schedule and ability to work in an outside stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
 

Department: Season Ticket Sales & Service
Reports To: Director, Season Ticket Sales & Services
FLSA: Non-Exempt

Description: Perform all duties relating to the sales and service of all general seating licenses at Yankee
Stadium. Exposure to all premium products including Legends Suite, Champions Suite, Delta360 Club
Suite, Jim Beam Suite, Luxury Suites and individual game day suites.

Primary Responsibilities:
• Identify and sell available general seating season tickets on a full, half or partial plan.
• Achieve all daily and weekly goals as it relates to activity levels including, but not limited to, calls, appointments and prospecting.
• Meet and exceed all weekly, monthly and annual goals related to new business and retention.
• Set up and conduct high end presentations to assist in the sales cycle of new general seating.
• Maintain high level of customer service to appointed, existing and new clients.
• Develop and maintain weekly reports on the service of existing clients, as well as for individual game suites and other inventory areas.
• Work closely with Ticket Operations to ensure efficient quality servicing of accounts including, but not limited to, ticket distribution, complaints, suggestions and contract administration.
• Involvement with game day responsibilities including, but not limited to, ticket sales, meeting with ticket holders, engaging prospective clients, promotions and sales.
• Facilitate special projects and other duties as assigned.

Qualifications and Experience:
• Four-year college degree.
• Proficient in Microsoft Office and Outlook.
• Knowledge of Ticketmaster and Archtics ticketing system preferred.
• Minimum of two years sales experience in sports or entertainment preferred.
• Preferred success rate in selling high end inventory for sports teams.
• Strong customer service and interpersonal skills required.
• Excellent written and oral communications skills.
• Ability to multi-task; including handle heavy phone volumes, both outbound and inbound.
• Flexible work schedule and ability work in an outdoor stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job Summary

This position requires participation in a 9 month career growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone ( outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.
 

Responsibilities

• Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Meet of exceed daily, weekly, monthly and yearly intangible goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
• Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.
 

Qualifications

• Bachelors Degree
• Proficiency in Microsoft Office Suite
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
 

Preferences

• Previous Sales Experience
• Proficiency in CRM or related program.
 

The Position:

The Seattle Mariners Baseball Club is currently recruiting to fill the position of Account Manager reporting to the Sr. Manager, Account Management.  Account Managers for the Seattle Mariners are responsible for the sale and renewal of season tickets, single game suites, and corporate packages. This includes, but is not limited to, prospecting and business development, managing the on-going relationship, on-boarding new customers, ticket exchanges, identifying up-selling opportunities, managing renewals as well as converting lost customers into active customers.

Job Duties and Responsibilities:

• Present and sell Mariners products and services to current and potential clients.
• Sell high end suites, season ticket, and corporate packages through relationship building.
• Identify and generate new sales opportunities, including following up on inbound leads, prospecting cold calls, and contacting targeted companies and individuals.
• Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
• Prospecting and developing new client relationships.
• Making actionable and insightful recommendations for new products and enhancements.
• Assist with customer on-boarding.
• Renew existing customers and manage day-to-day customer support.
• Convert lost customers into active customers.
• Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
• Meet and exceed all weekly and annual sales and phone goals. 
• Involvement in game day activities including, but not limited to, visits to seats/suites, customer events, complaint resolution, and prospect entertaining. 
• Uphold an extraordinary level of customer service to all customers and fans.
• Maintain accurate records in CRM regarding activities and sales.
• Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
• Represents the organization in a positive and professional manner at all times. 

Required Qualifications and Experience:

• Education: Bachelor’s degree
• Minimum of two (2) years experience working in sales, preferably in professional sports or entertainment. 
• Demonstrated previous sales success and proficiency with sales concepts.  Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.   
• Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.
• Detail oriented and ability to effectively manage competing priorities.
• Strong personal computer skills (CRM & Proficient in Microsoft Office).
• Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.
• Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills.
• Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.
• Ability to adhere to time and attendance policies and procedures.
• Flexibility to work evenings, weekends, and holidays.
 

Join the St. Louis Cardinals team as a Busch Stadium Tour Guide!

Busch Stadium offers year-round, guided tours to fans, groups and clients, which are facilitated by the Tour Staff. Tour Guides should be comfortable speaking and presenting to large groups of people while leading them through the stadium. Tour Guides are also responsible for facilitating a number of the team's education programs. Tour Guides should be able to:

• Work well with people
• Effectively communicate to large groups of people
• Present in-depth information and retain historical facts as offered by a script
• Facilitate group education programs to people of all ages
• Work flexible hours including weekends and certain events early in the mornings or late in the evenings

Description: SEASONAL

The Tampa Bay Rays are seeking a candidate for a part-time, seasonal Ticket Sales Representative to sell season tickets for the 2013 season.

Responsibilities:
-Selling new Rays season ticket accounts over the phone or in person through appointments at Tropicana Field.
-Maintaining a database of contacts and sales progression.
-Maintaining detailed sales reports on a weekly basis.
-Representing the Ticket Sales department at various promotional events.

Qualifications:
- Bachelor’s Degree with performance track record focused on excellence.
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately and exhibit an eagerness to learn best sales techniques from more senior personnel.
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner.
- Candidates with high levels of optimism and persuasiveness will have greater success.
- Previous examples of leadership roles assumed and/or initiative taken.
- Proficiency in Microsoft Office applications.

All offers contingent on satisfactory background check.

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on selling full-menu inventory for the San Diego Padres, including memberships, group tickets, and suites via the phone and face-to-face presentations. Throughout the program, the individual will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Membership Development department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:

• Reports daily to the Manager, Membership Development
• Makes 80-100 telephone sales calls per shift from provided lists to set up appointments with leads in order to sell Padres Membershisps, Group tickets and Suites
• Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Manager, Membership Development

QUALIFICATIONS:
A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn. Individuals must be self-starters. Individuals must also possess a bachelor’s degree, be comfortable making cold calls, and have appropriate computer efficiency.

The San Diego Padres is an Equal Opportunity Employer.
 

Please, no phone calls or emails

DUTIES & RESPONSIBILITIES:

• Sells Padres Memberships, single game suites, group tickets, and facilities
• Coordinates and executes a minimum of 75 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers
• Attains individual and department sales goals and completes requisite amount of prospecting activity as set by the Director, Business Development
• Conducts sales related activities in the field and the office as assigned
• Maintains personal database of sales contact and lead progression in CRM, including active management of pipeline

• Visits clients and proactively creates sales opportunities during games at Membership Lounge and Sales Tables as scheduled
• Attends networking events and represents the Padres in various promotional opportunities
• Any other duties as assigned

JOB REQUIREMENTS:  Must meet the following minimum requirements:

• 4-year Bachelor’s Degree preferably in Business, Sports Management or related field
• A minimum of two (2) years Business –to- Business sales or customer service experience
• Proven ability to meet deadlines and quotas
• Possess high degree of discretion, integrity, professionalism, and accountability
• Minimum Physical Requirements:  Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs
• Excellent written and verbal communication skills.  Proven ability to correctly use punctuation and grammar
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Strong ability to work well with co-workers and supervisors in a team environment

The San Diego Padres is an Equal Opportunity Employer.

Summary:

Reporting to the Sr. Manager of Premium Sales, the Account Manager, Premium Sales is responsible for planning, organizing, directing and controlling the execution of company sales and retention programs through assigned duties to achieve optimum sales volume and ensure the desired sales results while performing the following duties.

Essential Duties and Responsibilities:

• Sell suites, premium seats, (season, and group tickets).
• Renew and retain season ticket accounts on an annual basis. 
• Coordinate and execute sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Attain individual and department sales goals as set by the Sr. Manager of Premium Sales and Vice President, Manage Director of Sales & Client Services.
• Conduct sales related activities in the field and the office as assigned.
• Maintain computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
• Visit and hosts prospects and customers during home games.
• Submit planned activities on a weekly basis prior to beginning sales day or leaving the office for outside sales calls.
• Identify opportunities to up-sell current clients.
• Develop positive customer relations calling on all assigned accounts on a scheduled basis.
• Submit prompt accurate reports and maintaining up-to-date, accurate account records.
• Maintain adequate, well-organized inventories of sales tools.
• Perform any other duties and responsibilities as assigned by the Manager, Premium Sales and Vice President and Managing Director, Sales and Client Service.

Requirements:
Minimum Education and Experience Requirements

• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of four (4) years’ work experience in professional selling environment.

Knowledge, Skills, and Abilities necessary to perform essential functions

• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Ability to network with the region’s top decision makers.
• Excellent oral communication and customer service problem solving skills.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Effective verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
• Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
• Understands need for data integrity and pays attention to maintaining accurate and timely data.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access. Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations. 
• The ability to influence, negotiate and gain commitment at all organizational levels.

Preferred:

• Knowledge of MLB policies and procedures
• A minimum of two (2) years work experience specifically in professional sports premium seat or suite sales.

Physical/Environmental Requirements

• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.