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Current available jobs in Sales & Marketing:


» Script Writer (PART TIME) - Boston Red Sox (Boston, MA)
» Ticket Services Representative (PART TIME) - Boston Red Sox (Boston, MA)
» Corporate Partnerships Part Time - Chicago Cubs (Chicago, IL)
» Ticket Service – Client Services Part-Time - Chicago Cubs (Chicago, IL)
» Sales Specialist, Corporate Partnerships - Chicago Cubs (Chicago, IL)
» Charitable Game Day Staff - Chicago Cubs (Chicago, IL)
» Group Ticket Sales Manager - Chicago Cubs (Chicago, IL)
» Group Account Executive - Cincinnati Reds (Cincinnati, OH)
» Client Services Representative - Cincinnati Reds (Cincinnati, Oh)
» Museum Ambassador - Cincinnati Reds (Cincinnati, OH)
» HOF Development and Fundraising Intern - Cincinnati Reds (Cincinnati, Oh)
» Inside Sales Workshop - New York Mets (Flushing, NY)
» Senior Director, Group Ticket Sales - New York Mets (Flushing, NY)
» Account Executive, Season Tickets - New York Mets (Flushing, NY)
» Part Time Ticket Seller - New York Yankees (Bronx, NY)
» Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)
» Ticket Seller - Salt River Fields- Home of the Arizona Diamondbacks and Colorado Rockies (Scottsdale, AZ)
» Surveyor, Market Research - St. Louis Cardinals (St. Louis, MO)
» *Membership Services - Game Day Staff - Tampa Bay Rays (St. Petersburg, FL)
» Full Service Account Executive - Texas Rangers (Arlington, TX)
» Representative, Inside Sales - The San Diego Padres (San Diego, CA)
» Account Executive, Membership Sales - Washington (Washington, DC)
» Manager, Corporate Partnerships - Washington Nationals (Washington, DC)
» Coordinator, Marketing & Advertising - Washington Nationals (Washington, DC)
» Account Manager, Premium Sales - Washington Nationals (Washington, DC)
» Director, Premium Sales & Service - Washington Nationals (Washington, DC)
» Account Executive, Group Event Sales - Washington Nationals (Washington, DC)
» Manager, CRM Strategy - Washington Nationals Baseball Club, LLC (Washington, DC)



Sales & Marketing: Game Operations/Presentation
Script Writer (PART TIME) - Boston Red Sox (Boston, MA)

POSITION OVERVIEW:

The Red Sox are seeking a script writer to draft, edit, and distribute all scripts for pre-game and in-game ceremonies for Red Sox home games. This seasonal role is available for the 2015 season with the opportunity to extend into the future.

RESPONSIBILITIES:

·         Compile and organize information relating to Fenway Park’s pre-game and in-game ceremonies.

·         Draft and revise all scripts read by the public address announcer.

·         Ensure scripts meet all length and timing requirements.

·         Distribute completed scripts to all necessary parties in a timely manner.

·         Other duties as assigned by Director, Fan Services and Entertainment.

 

CHARACTERISTICS / QUALIFICATIONS

·         Bachelor’s degree in Communications, Journalism, or a related field. 

·         Ability to demonstrate creative thinking and writing skills.

·         Strong interpersonal and communication skills.

·         Must have working experience in Microsoft Office, especially Word and Outlook.

·         Attention to detail and organizational skills are required.

·         Must be available to work flexible hours, including holidays, evenings and weekends. 


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Sales & Marketing: Ticket Sales
Ticket Services Representative (PART TIME) - Boston Red Sox (Boston, MA)

POSITION OVERVIEW

This is a part-time position in the Ticket Services Department working 34 hours or under per week.  Duties will include answering incoming sales calls including individual, group, specialty seating, accessible seating, season tickets, Spring Training tickets as well as tickets for additional events hosted at Fenway Park. This position will also handle ticket related service issues via telephone, email, face-to-face, and mail correspondence.

RESPONSIBILITIES

  • Answer all inbound ticket sales and customer service phone calls for Red Sox home games, Spring Training games at JetBlue Park and other events hosted at Fenway Park.
  • Provide service to 10th Man and 20 Game partial plan season ticket holders via phone, email and face-to-face communications.
  • Provide day of game customer service via phone and face-to-face at various ticket services windows on game days.
  • Track all customer service issues using CRM software.
  • Issue tickets to high-end clientele at VIP will-call window on game days.
  • Ad hoc tasks as assigned by the Assistant Director, Ticket Services.

CHARACTERISITICS / QUALIFICATIONS

  • Must be able to work flexible hours including nights, weekends, and holidays.
  • Excellent communication skills including written, verbal and telephone. 
  • Prior telemarketing, customer service and/or sales experience is preferred, but not essential. 
  • Ability to multitask and consistently meet deadlines. 

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Sales & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Part Time - Chicago Cubs (Chicago, IL)

ROLE

The Corporate Partnerships Part Time Associate will offer support to all Account Executives, Activation Specialists & Sales Specialists with the day-to-day needs and activities involved in sponsorship activation.

RESPONSIBILITIES

  • Support all game day sponsorship activations including, but not limited to: ticket fulfillment, instructional clinics, in-seat promotions, pre-game activities and in-game activations
  • Assist activation team in non-gameday event planning and execution
  • Provide support to account management team with sponsor related projects including: sponsor recap reports, activation playbooks, sales proposals and the development of creative partnership concepts
  • Maintain and archive photos, contacts & activation elements including VIP experiences, promotions and sponsorship activities

REQUIRED QUALIFICATIONS

  • Pursuing a Bachelor’s degree in Sport Management, Business, Marketing or Sales
  • Demonstrated ability to display a personable, passionate, determined and professional attitude at all times
  • Demonstrated interpersonal communication, written and presentation skills
  • Demonstrated ability to be detailed oriented, organized, proven ability to follow through and up on all tasks
  • Demonstrated ability to function in fast-paced environment and handle multiple projects while adhering to deadlines
  • Demonstrated ability to maintain confidentiality
  • Able to work non-traditional hours, including nights, weekends and holidays
  • Proficiency in Microsoft Office
  • Minimum 2 years experience in a sport, hospitality, business, public relations, customer service or sales setting

DESIRED QUALIFICATIONS

  • Passion for baseball, the Chicago Cubs, Wrigley Field and its unique history
  • Familiarity with SalesForce CRM
  • Demonstrated ability to work independently while working in a team environment towards goals
  • Responds well to coaching and feedback
  • Experience in promotional event planning, execution and delivery
  • Self starter with leadership skills

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Ticket Operations
Ticket Service – Client Services Part-Time - Chicago Cubs (Chicago, IL)

Ticket Service – Client Services Part-Time

Chicago Cubs Part-Time Associates play vital roles in executing day-to-day tasks and activities within their respective departments. The ideal candidate will be consistent, energetic, engaging, passionate, personable, proactive and reliable. 

These positions will be scheduled for 15-25 hours per week. Departmental placement of successful applicants will be determined per required qualifications and through the screening and selection process.

Responsibilities:

  • Provide support and coordination for delivery of excellent customer service to all Premier accounts and customers by executing touch points such as seat visits, phone calls, emails and handwritten correspondence.
  • Assist with the coordination and implementation of all strategies and communications associated with suite rental programs including billing, verification of contracts and ticket distribution.
  • Assist with the coordination and execution of all Premier Season Ticket related benefits including first pitches, on field visits and others as needed.
  • Assist with organization and execution of all premier events including pre-game, postgame and non-gameday corporate events at Wrigley Field in addition to off-site events.
  • Utilize SalesForce CRM to thoroughly record and maintain all personal touch points and interactions with clients.
  • Contribute ideas designed to enhance the Premier experience.

Required Qualifications:

  • Demonstrated ability to display a personable, passionate, determined and professional attitude at all times
  • Demonstrated ability to be detail oriented, organized, proven ability to follow through and follow up on all tasks
  • Demonstrated ability to function in fast-paced environment, handle multiple projects while adhering to deadlines
  • Demonstrated verbal, written and communication skills
  • Proficiency with MS Office; demonstrated ability to learn and master new technology as needed
  • Demonstrated ability to maintain confidentiality
  • Able to work non-traditional hours, including nights, weekends, and holidays
  • Minimum 2 years experience in a hospitality, sales, business, community outreach, public relations, customer service, or sales setting

Desired Qualifications:

  • Passion for baseball, the Chicago Cubs, Wrigley Field and its unique history
  • Positive attitude and the ability to maintaining the highest level of  professionalism
  • Demonstrated ability to work independently while working in a team environment towards goals
  • Ability to work under stress
  • Responds well to coaching and feedback
  • Experience in promotional event planning, execution and deliver
  • Self starter with leadership skills

The Chicago Cubs are an Equal Opportunity Employer.


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Sales & Marketing: Corporate Sponsorship Sales
Sales Specialist, Corporate Partnerships - Chicago Cubs (Chicago, IL)

ROLE

This position will support the pre-sale activities for assigned Account Executives and/or Accounts, with the objective of increasing sales force and proposal effectiveness, as well as pre-sale stewardship. The role will provide consistent, reliable support for sellers and clients while creating sales materials and proposals, gathering research, and preparing media plans and mock ups.

RESPONSIBILITIES

  • Utilize client objectives and goals to develop sales materials & plans and research prospective partnership opportunities.
  • Aid Account Executives in building client proposals, research industry trends.
  • Assist in the development of sales presentations and materials that address partner needs and highlight the benefits of corporate partnership with the Chicago Cubs.
  • Gather research information and data from available sources to assist Account Executives in client positioning (focusing on growth, churn reduction and new business).
  • Build qualitative and quantitative snapshots to help potential clients make decisions.
  • Compile, report, enter, collect, and track accurate propsect information, as well as reports pertaining to proposals, contracts, budgets, and other details into CRM and other systems/dashboards.
  • Advance relationships with key client personnel through Account Executive involvement and direction.
  • Monitor competitive media spending for current clients to keep AE’s informed on what else a client may be buying to create up-sell opportunities.
  • Keep detailed reports on all added value, bonus, promotions, and entertainment for each client for tracking purposes and to be used at contract negotiating/up-sell/retention.
  • Interact with Account Executives regarding research and promotions.
  • Participate in quarterly business plan meetings and take an active role in target accounts by learning marketing objectives, identifying key influencers and decision-makers and brainstorming ideas.
  • Participate in sales meetings, training programs, and conferences as directed.
  • Participate in key operating mechanisms for the Chicago Cubs Account team to ensure execution of the sales strategy.
  • Participate in key operating mechanisms with Corporate Partners.

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree from an accredited 4-year university.
  • At least 2 years Sales experience.
  • Demonstrated knowledge of sales concepts and marketing principles.
  • Demonstrated customer service and client management experience.
  • Demonstrated rapid responsiveness, including proactive management between company/organization and client(s).
  • Demonstrated critical thinking, analytical, and project management skills.
  • Demonstrated interpersonal communication and presentation skills.
  • Able to work collaboratively with a variety of highly motivated sales professionals.
  • Able to work non-standard - including evening and weekend – hours, and client travel as required.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree in Sales or Marketing.
  • Advanced degree.
  • Deep knowledge of sports market and partnership & services offerings.
  • Sales/Account planning experience, preferably in sports.
  • Sports agency experience

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Fundraising/Major Gifts
Charitable Game Day Staff - Chicago Cubs (Chicago, IL)

Title:                     Charitable Game Day Staff

Department:      Chicago Cubs Charities

Reports to:         Charitable Raffle Coordinator 

Role:

The Chicago Cubs are looking for enthusiastic representatives and fundraisers for Cubs Charities offering raffle tickets for the 50/50 (Split the Pot) Raffle during Cubs’ home games. Ticket sellers will be stationed throughout the ballpark, and must be at ease approaching patrons and selling to a crowd.  Honesty, dependability and enthusiasm are required to excel in the role.

Responsibilities

·         Effectively communicate and deliver information regarding Chicago Cubs Charities and 50/50 Raffle to fans.

·         Attend home games and sell raffle tickets to patrons in and around Wrigley Field.

·         Count monies at approximately the bottom 6th inning and report totals to Raffle Coordinator.

·         Reconcile tickets sold and cash received.

Required Qualifications

  • Experience and demonstrated ability handling cash.
  • Demonstrated sales skills.
  • Familiarity with Microsoft Windows operating system.
  • Ability to work 60 – 81 home games, including weekends and some nights from April-October.
  • Ability to walk, stand and climb in an outdoor setting for 4-5 hours at a time.
  • Ability to attend pre-season training sessions.

Desired Qualifications

  • An enthusiastic personality exuding a positive attitude that demonstrates approachability and friendliness.

 This is a contract position, for approximately 4-5 hours of work per game day (between 60-81 games) from April to October. 

Chicago Cubs Charities are an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales
Group Ticket Sales Manager - Chicago Cubs (Chicago, IL)

ROLE

The Group Ticket Sales Manager is responsible for leading the Group Sales Team of the Chicago Cubs.  The position requires a dynamic, professional, energetic, creative sales leader with a successful leadership and sales track record in collegiate, minor league and/or professional sports.

Particularly, the Group Sales Manager will be responsible for recruiting and hiring staff-including creating and managing individual goals for sales staff, and achieving ticket revenue targets. The Manager is responsible for delivering on-going training curriculum and developing and building relationships with high-level group prospects and corporations in the Chicago market.

RESPONSIBILITIES

  • Recruit, interview, hire, and regularly conduct performance reviews of Group Sales Team Members.
  • Prospect and develop sales opportunities for team by meeting with high-level group leaders and employee outing leadership from local Chicago companies/corporations.
  • Collaborate with team members to create new, innovative ways of packaging and selling group tickets to prospective customers.
  • Manage and delegate group specific theme nights.
  • Work with leadership team to establish sales goals and incentive programs.
  • Manage outbound sales call campaigns and internet-based solicitation through CRM tool and sales reports, tracking ROI, and lead management.
  • Monitor weekly results of Group Sales for measuring productivity and deliverables. This includes, but is not limited to: CRM data, call sheets, referral follow-up, new solicitation, and other programs as developed.
  • Organize and maintain weekly sales report updates for Director – Ticket Sales, leadership team, and sales staff.
  • Participate in department meetings and provide updates to organization.
  • Ensure that all associates uphold the standards of professionalism and service as established by the Chicago Cubs.

REQUIRED QUALIFICATIONS

  • Bachelors degree in Marketing, Sales or Business-related field from an accredited university
  • At least four years experience in ticket, partnership, or premier sales for a professional, minor league, or collegiate sports team
  • 1-3 years of sales training experience
  • Demonstrated success owning and delivering group sales targets.
  • Demonstrated ability to manage and motivate sales staff to achieve goals
  • Demonstrated customer service skills
  • Demonstrated organization and analytical skills
  • Demonstrated organizational leadership
  • Ability to work non-standard hours including nights, weekends, and holidays
  • Advanced knowledge of ticketing software
  • Prior experience with PC systems including Word, Excel and database related packs

DESIRED QUALFICATIONS

  • Prior sales managerial experience in Sports/Hospitality Industry
  • Advanced experience with Salesforce.com
  • Experience with Tickets.com ticketing system

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales
Group Account Executive - Cincinnati Reds (Cincinnati, OH)

Department:    Group Sales

Job Title:         Group Account Executive

Reports To:     Director of Group Sales & Service

FLSA:               Salaried, Nonexempt

Job Purpose:    Identify and contact prospective clients, generate sales proposals, service existing accounts and ensure quality and consistency of service and/or product delivery.

Essential Duties and Responsibilities:

  • Identify sales prospects and contacts
  • Prepare action plans and schedules to hit yearly sales goals
  • Follow up on new leads and referrals resulting prospecting
  • Meet a daily and weekly minimum of outbound new business calls, renewal calls as well as appointments
  • Establish rapport and build relationship with current and potential clients
  • Oversee account services through quality checks and other follow-up
  • Identify and resolve client concerns
  • Be able to work weekends and holidays as pertaining to game schedule and group sales events
  • Prepare a variety of status reports including activity, sales, follow-ups, referrals, information or feedback gathered through daily work
  • Coordinate shipping schedules and delivery of merchandise and services
  • Perform miscellaneous job-related duties as assigned

Experience, Education and Licensure:

  •   Bachelor’s Degree required
  •   At least 2-3 years of experience that is directly related to the duties and responsibilities specified

Knowledge, Skills, and Abilities:

  • Strong interpersonal and communication skills
  •  Ability to prepare routine administrative paperwork
  • Knowledge of planning and scheduling techniques
  • Ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to problem solve and think on the spot
  • Ability to create, compose and edit written materials
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize, and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up on sales leads and referrals

 

Work Environment:

Work is normally performed in a typical interior/office work environment

 

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

 

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

 Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2-3 years of experience that is directly related to the duties and responsibilities specified?


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Sales & Marketing: Ticket Sales
Client Services Representative - Cincinnati Reds (Cincinnati, Oh)

Department:     Season Ticket Sales & Retention

Job Title:          Client Services Representative

Reports To:      Season Sales & Retention Manager

FLSA:                Salaried, Non-exempt Fluctuating Half-Time Overtime

Job Purpose:    The Client Services Representative is responsible for building relationships with key season ticket clients to provide excellent customer service as well as new sales opportunities.  This position is focused on making outbound touch points to current season ticket members as well as fans and local businesses in an effort to renew and sell new season and group ticket packages.  The representative will be responsible for individual and team goals.  Top performers will be considered for growth opportunities within the Reds Organization.

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

 Essential Duties and Responsibilities:

  • Assist in the creation and execution of the overall service plan for Reds season ticket holders
  • Partner with the sales team to meet and exceed customer service expectations
  • Adhere to procedures and processes necessary to ensure a world-class game day experience
  • Facilitate renewals of existing season ticket holders
  • Make 50-80 telephone calls per day to renew or sell new ticket packages and group outings
  • Set up face to face appointments at Great American Ball Park and off site to renew and sell new ticket packages
  • Meet new sales goals (season and group sales) provided by the Director of Season Ticket Sales
  • Address customer issues and ensure effective and long-term problem resolution
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Support and implement outreach programs to gain customer loyalty through phone solicitation and face to face meetings
  • Host and work various events and Reds baseball games throughout the year
  • Ability to work nights, weekends, and holidays
  • Perform other duties as assigned

Experience, Education and Licensure:

  • Bachelor’s degree preferred
  • Candidate should have 1-3 years of customer service and sales work experience in a business setting and/or sports setting.
  • CRM and Ticket System experience preferred

Knowledge, Skills, and Abilities:

  • Must have knowledge of Microsoft Office applications (Word, Excel, Outlook). 
  • The ideal candidate must have excellent communication skills, good grammar, voice and diction, strong interpersonal skills and a team oriented spirit to provide exceptional service to our fans. 
  • Must be computer literate, demonstrate proficiency utilizing the team website, ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

While performing the duties of this job, the employee is not exposed to weather conditions prevalent at the time.

 

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

 Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-3 years of customer service and sales work experience in a business setting and/or sports setting?
2. Do you have CRM and Ticket System experience?


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Sales & Marketing: Client Relations/Customer Service
Museum Ambassador - Cincinnati Reds (Cincinnati, OH)

Department:                Reds Hall of Fame and Museum

Job Title:                     Museum Ambassador                 

Reports To:                 Visitor Services Manager                       

FLSA:                          Part-time/hourly, nonexempt((a-time/Hourly

Job Purpose: The storied history of baseball in Cincinnati is on display at the Cincinnati Reds Hall of Fame and Museum.  Museum Ambassadors assist in all facets of museum operations to bring the history of Reds baseball to life and provide exemplary service to all guests. Museum Ambassadors skillfully selects information and presents it in a clear and concise manner in order to allow guests of varied ages and backgrounds to understand the importance and relevance of artifacts, exhibits, and displays within the Reds Hall of Fame.  Museum Ambassadors also employ similar skills while leading tours of Great American Ball Park.  Museum Ambassadors welcome guests to the museum, answer guest questions, and highlight important areas of the museum to ensure an outstanding guest experience.  Museum Ambassadors also assist with the sales of tickets and merchandise via Point of Sale operations, assist in planning and execution of special events, and assist museum staff on upcoming projects and ongoing museum initiatives.

Essential Duties and Responsibilities:

  • Conduct tours of Great American Ball Park and the Reds Hall of Fame and Museum of approximately 60-90 minutes in length
  • Verbally disseminate information to small and large groups of guests of all ages
  • Greet and welcome scheduled tour groups and museum guests upon their arrival to the museum
  • Assist with box office operations in the sale of tickets and merchandise as well as disseminate museum information for guests
  • Organize and maintain the appearance of the Hall of Fame’s Museum Store and promote sales
  • Develop and maintain a strong working knowledge of all museum exhibits
  • Assist with education programs and school groups as directed by the Education and Programming Manager
  • Assist with museum special events and museum maintenance projects as needed
  • Assist museum staff in the main museum office area with a variety of tasks including, but not limited to, membership recruitment, merchandise inventory, group bookings and event planning
  • Other duties as assigned

Experience, Education and Licensure:

  • High School diploma or equivalent required.
  • Candidate must be willing to work extended hours and/or weekends as required. 

Knowledge and Skills

  • Excellent verbal communications skills are a must. 
  • Comfort level interacting with all audiences and age groups is essential, as is a team-player who is self-motivated, creative and can proactively solve problems.
  • Must present a professional attitude and appearance and have a desire to succeed
  • Must be open to learning and upgrading of skills as well as accepting supervision from Hall of Fame staff
  • Must possess strong interpersonal and time management skills with the ability to multi-task. 
  • Must physically be able to lead tours throughout Great American Ball Park and the Reds Hall of Fame and Museum as well as have the ability to lift 25 or more pounds. 
  • Knowledge of Reds history is not required, but applicant must have the desire to learn the history of the Reds franchise as well as the ability to learn new material rapidly.
  • Previous experience in retail and point of sale operations desirable.

Work Environment:

While performing the duties of this job, the employee may be exposed to prevalent weather conditions for short periods of time.

Please Note:

  • This is a part-time opportunity and no benefits will be provided.

 Expectations:

  • Adhere to Cincinnati Reds Hall of Fame Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Perform duties as workload necessitates to achieve the goals of the Reds Hall of Fame
  • Possess the ability to communicate with an audience of variable sizes and ages
  • Meet department productivity standards

 

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above are, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

I have read and understand that the performance standards outlined above will be used as basis for minimum job performance evaluation.

AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you comfortable speaking to large groups?
2. Yes/No: Do you have experience working with point-of-sale merchandise?


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Sales & Marketing: Fundraising/Major Gifts
HOF Development and Fundraising Intern - Cincinnati Reds (Cincinnati, Oh)

Job Title:      HOF Development and Fundraising Intern

Reports To:   Special Projects Coordinator

FLSA:            Hourly, non-exempt

Term:            May 2015 – August 2015


Essential Duties and Responsibilities:


•    Conduct donor and prospective donor research, including identification, evaluation and data management of prospect records 
•    Design or identify prospect tracking, management and rating systems, as well as maintain a donor database, log donations, manage donor acknowledgement and donor appreciation
•    Assist with communication and relationship management with vendors, sponsors, staff and donors 
•    Support Hall of Fame staff with associated logistics with special events/projects, campaigns, exhibits and initiatives related to fundraising and development as needed 
•    Provide clerical support related to fundraising and development 

Qualifications: 


•    Interns should have prior work experience in at least one business setting and/or one sports setting
•    Interns should be interested in going into sports business and should have or are pursuing an undergrad/graduate degree in a related field of study

Knowledge, Skills and Abilities:


•    Must have excellent oral and written communication and interpersonal skills, and be comfortable communicating with all levels of staff within organization 
•    Must have ability to complete a variety of tasks and projects in a timely and well-organized manner 
•    Must possess strong organizational skills 
•    Must have working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint and Outlook are preferred)

Schedule/Work Environment:


•    Must have a flexible schedule and a willingness to commit 30 – 40 hours per week
•    Work is normally performed in a typical interior/office work environment; however, under special circumstances, employee may have “game-day” responsibilities where the employee may be exposed to weather conditions prevalent at the time
•    Hours may include nights, weekends and holidays


Please Note:


•    Interns are paid at minimum wage (State of Ohio rate effective 1/1/2015 is $8.10 per hour)
•    Only resumes submitted through Teamworkonline.com will be accepted. Please do not forward resumes via email or mail directly to Reds employees. 

Expectations:


•    Adhere to Cincinnati Reds organization policies and procedures
•    Act as a role model within and outside the Cincinnati Reds organization
•    Performs duties as workload necessitates
•    Demonstrate flexible and efficient time management and ability to prioritize workload
•    Meet department productivity standards

Equal Opportunity Statement:


The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer: 


The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior work experience in at least one business setting and/or one sports setting?


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Sales & Marketing: Ticket Sales
Inside Sales Workshop - New York Mets (Flushing, NY)

SUMMARY:

The New York Mets are seeking aspiring sport sales professionals. Join us for our one-day Ticket Sales Workshop to learn ticket sales best practices and audition for sales positions with the Mets. The day will include a ballpark tour, sales training, live sales calls, and interaction with our department’s leadership team.

Who: Inside Sales Program Candidates

What: Ticket Sales Workshop

Where: Citi Field (Flushing, New York)

When: Saturday, March 14 @ 9:00am

Why: Because you are pursuing a career in professional sports sales

How:  Apply by 2/27 -- To be considered, all applicants must possess (or graduate in spring 2015) an undergraduate degree from an accredited college or university. All applicants will be notified on the status of their selection to participate by Friday, March 6th, 2015. There is no registration fee to attend the event, but transportation and lodging are the responsibility of the individual candidates.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you excited about this workshop?


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Sales & Marketing: Ticket Sales Management
Senior Director, Group Ticket Sales - New York Mets (Flushing, NY)

Department: Ticket Sales & Service

Supervisor: Vice President, Ticket Sales & Service

Location: Citi Field, Flushing NY

Status: Exempt

Summary

The Senior Director of Group Ticket Sales is responsible for overseeing the development and coordination of all group sales and service initiatives and activities -- as it relates to direct reports as well as other Ticket Sales and Service employees, including organizational sales programs and events.

Essential Functions

  • Manage, train, and oversee the everyday activity of direct reports
  • Coordinate and plan meetings with Ticket Sales & Service personnel to develop new business, while enhancing and growing current relationships
  • Provide and present daily and weekly ticket sales reports
  • Provide feedback and present ideas for sales incentive contests
  • Assist in development of group ticket sales and revenue goals for all Ticket Sales & Service
  • Provide on-going group sales training for direct reports and other Ticket Sales & Service departments
  • Perform ongoing employee reviews (including disciplinary action, when necessary)
  • Recruit and hire new group sales executives
  • Act as a liaison between Ticket Sales & Service department and the rest of the Organization as it relates to planning, communication, and execution of group ticketing events that involve other departments
  • Represent Ticket Sales & Service department at home stand meetings to ensure proper communication of ticketing information
  • All other duties as assigned by the Vice President, Ticket Sales & Service

Qualifications

  • Bachelor’s Degree
  • Minimum of three years Sales experience
  • Previous Ticket Sales leadership experience is preferred
  • Detail-oriented with good organizational skills, ability to multi-task
  • Knowledge of CRM or other database querying language
  • Strong Microsoft Excel Skills

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. Do you have Ticket Sales leadership experience?


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Sales & Marketing: Ticket Sales
Account Executive, Season Tickets - New York Mets (Flushing, NY)

JOB SUMMARY:
Season Ticket Account Executives sell a comprehensive array of NY Mets’ ticket-related products with a strong emphasis on Full Season, Partial Plan and Pack inventory. Other products include Group Tickets, Hospitality Spaces and Single Game Suite Rentals.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.   

ACCOUNTABILITIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals to both corporations and the general public
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in Citi Field “face-to-face” meetings to create new business opportunities
  • Provide a superior level of customer service to all Season Ticket Holders, Plan/Pack Holders, Single Game Buyers, New Business Prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS:

  • A minimum of two years of successful sales experience regardless of previous industry
  • Undergraduate degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com Pro Venue
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays            

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?


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Sales & Marketing: Ticket Operations
Part Time Ticket Seller - New York Yankees (Bronx, NY)

Primary Responsibilities:
 

  • Sell individual and advance tickets using Ticketmaster and Archtics ticketing systems

  • Balance cash drawer before and after each shift

  • Prepare Ticketmaster “Will Call” orders and distribute tickets at “Reservations” window

  • Administrative duties including filing, preparing invoices, general mailing and mailings

  • Efficiently and courteously answer customer questions concerning prices, seating, etc.
     

Qualifications and Experience:

  • High School diploma or equivalency

  • Proven customer service experience

  • Knowledge of Ticketmaster and Archtics ticketing systems preferred

  • Strong written, verbal and interpersonal skills

  • Highly skilled in accepting checks, cash and other forms of payment from customers

  • Proven ability to count and balance cash drawer with accuracy

  • Proficiency in MS Office suite (Word, Excel, Access and PowerPoint)

  • Requires continual attention to detail and high level of organization

  • Ability to maintain confidential and sensitive information

  • Flexible work schedule and ability work in an outdoor stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  The New York Yankees is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticketing experience on TicketMaster or other ticketing software?
2. Do you have customer service and cash handling experience?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)

Job Summary

This position requires participation in a 9 month career growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone ( outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.
 

Responsibilities

• Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Meet of exceed daily, weekly, monthly and yearly intangible goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
• Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.
 

Qualifications

• Bachelors Degree
• Proficiency in Microsoft Office Suite
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
 

Preferences

• Previous Sales Experience
• Proficiency in CRM or related program.
 


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Sales & Marketing: Box Office Ticket Seller
Ticket Seller - Salt River Fields- Home of the Arizona Diamondbacks and Colorado Rockies (Scottsdale, AZ)

Description

*A seasonal position where local candidates are preferred*

Definition: Under limited supervision from the Ticket Manager and Assistant Ticket Manager the Ticket Sales Agent will provide excellent customer service while administering the sale and distribution of game tickets.

Essential Functions: The primary responsibility of this position is to provide guests with the best guest experience possible while administering the sale and distribution of game tickets in person and by phone at Salt River Fields at Talking Stick. Responsibilities include balancing cash receipts and tickets at the beginning and end of each shift, providing information regarding pricing, availability and seating locations throughout the ballpark and performing duties according to ticket office policies and procedures guide.

Tasks:
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.

• Responsible for the sale and distribution of game tickets, balancing cash receipts and credit card payments, according to established ticket office policies and procedures.
• Assist customers with ticket purchases, including providing information regarding pricing,   availability and seating locations throughout the ballpark.
• Maintain a high level of customer service in a fast-paced game-day environment
• Familiar with full range of ticket packages, promotions and plans in order to upsell and cross-promote products.
• Other duties as assigned by management.
• Work flexible hours including evenings, weekends and holidays.
 

Knowledge, Skills, Abilities, and Other Characteristics:

• Excellent customer service skills are required
• Must be a team player who works well with others
• Ability to work with minimal supervision

Qualifications:

• Receive payment by cash, check, credit cards
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Ability to lift and carry up to 10 pounds

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you available to work Monday-Friday beginning March 3rd-April 4th, 2015?
2. Yes/No: Are you available to work weekends and nights?
3. Yes/No: Do you have Ticket Sales Experience?
4. Yes/No: Are you familiar with current technology?
5. Yes/No: Are you willing to submit to a Background Check and Drug Test?
6. Yes/No: Do you have Archtics experience? Host?
7. Yes/No: Do you have Customer Service Experience?
8. Yes/No: I am aware that this position is a temporary seasonal position in AZ with no relocation assistance?


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Sales & Marketing: Market Research
Surveyor, Market Research - St. Louis Cardinals (St. Louis, MO)

Summary of Responsibilities:

The purpose of the Market Research Surveyor is to administer various surveys to support the ongoing Marketing Research initiative. The surveys provide answers which assist the Cardinals organization in targeting our audience and market more efficiently. 

Essential Functions of the Job:

  • Administer numerous in-park surveys to gather useful information from fans regarding demographics, in-park programs, fan entertainment, media habits, customer service, and more.
  • Be presentable and conduct him/herself in a professional manner which reflects the Cardinals organization.
  • Surveyor must be willing to initiate conversation with fans in the ballpark.

Education and Experience Preferred:

  • Working on Bachelors Degree in Marketing/Communications/PR as well as work experience in sports related field with similar tasks.
  • Practical knowledge of iPod Touch hardware and software.
  • Self-motivated and punctual.
  • Excellent communication skills (verbal and written).
  • Excellent organizational skills.
  • Ability to multi-task in fast paced environment.
  • Ability to stand on feet and walk comfortably for long periods of time.
  • Ability to work nights, weekends, and holidays as scheduled.

Minimum Education and Experience Required:

  • Student at a 4-year college, working on Bachelor’s Degree
  • Self-motivated and punctual.
  • Good communication skills (verbal and written).
  • Good organizational skills.
  • Ability to multi-task in fast paced environment.
  • Ability to stand on feet and walk comfortably for long periods of time.
  • Ability to work nights, weekends, and holidays as scheduled.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have experience in a sports related field? If Yes, please explain.
2. Yes or No: Do you have practical knowledge of iPod Touch hardward and software? If Yes, please explain.
3. Yes or No: Are you able to work nights, weekends, and holidays?


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Sales & Marketing: Client Relations/Customer Service
*Membership Services - Game Day Staff - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are looking for positive, detail-oriented, and committed individuals to join our Membership Services (part-time) staff. Membership Services will assist in providing an outstanding experience for all Rays Members.

Responsibilities include, but are not limited to:

·         Answer questions regarding digital loyalty programs that apply to Flex Packs and Season Tickets

·         Provide customer service support for Rays Members over the phone and in-person

·         Aid in management and upkeep of Rays Card technology at Tropicana Field

·         Assist with various special projects as needed

·         Represent the Rays Membership Services department by having an in-stadium presence on game days

Qualifications:

·         Professional, positive, and friendly personality

·         Excellent verbal communication skills

·         Quick computer and problem solving skills

·         Strong attention to detail

·         Customer service experience required

·         Weekend availability is a must

All offers contingent on a satisfactory background check.


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Sales & Marketing: Ticket Sales
Full Service Account Executive - Texas Rangers (Arlington, TX)

Description

Essential Functions:

  • Primary focus of selling season ticket packages and renewing personal season ticket account base
  • Responsible for selling and renewing all sales products including season tickets, groups, nightly and season suites
  • Build and foster relationships with past, current and potential new business clients
  • Responsible for self-generated lead acquisition to maximize number of sales and overall revenue
  • Meet or exceed daily call minimums
  • Meet or exceed weekly, monthly and long term sales goals in the areas of season tickets, groups, nightly suite rentals and hospitality sales
  • Prospecting, qualifying leads and setting face-to-face appointments at Globe Life Park in Arlington for new business development
  • Maintain account and lead records in CRM to track sales efforts, customer service and total touchpoints.
  • Work within a team environment to achieve common club goals
  • Provide excellent customer service and care to all accounts and leads
  • Work games when assigned game day duties or when visiting season ticket, suite or group accounts
  • Entertain current and potential clients at Globe Life Park in Arlington
  • Visit clients during Rangers events such as Season Ticket Holder Picnic, Fan Fest and Catch in the Outfield
  • Other duties as assigned

Requirements

Qualifications:

  • MUST HAVE PASSION FOR TICKET SALES AND STRONG WORK ETHIC
  • Experience in ticket, group, season, suite or sponsorship sales
  • College degree required
  • Excellent customer service and computer skills
  • Excellent communication skills
  • Must possess a high level of energy
  • Must be a motivated self-starter
  • Time management skills are crucial

Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Representative, Inside Sales - The San Diego Padres (San Diego, CA)

Please no phone calls or emails. 

JOB DESCRIPTION:

If you are an individual seeking the first step in your sports career and are pursuing a tremendous career opportunity, the San Diego Padres have an open door. This entry-level full-time position is focused on career development & ticket revenue generation through, phone calls and face to face customer meetings. Throughout the program, representatives will be responsible for individual sales goals and top performers, who also display a great attitude and effort will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:

  • Reports daily to Managers, Membership Development
  • Make a minimum of 80 telephone sales calls per shift from provided lead lists and active prospecting to set up face to face appointments at Petco Park
  • Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
  • Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
  • Works internal and external sales & service events as needed
  • Additional responsibilities as assigned by Managers, Membership Development

QUALIFICATIONS:

  • A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, integrity, a positive team first attitude, and a thirst to learn
  • Individuals must be self-starters and comfortable making cold calls
  • College degree required
  • Fluently bilingual in English/Spanish a plus 
  • Individuals must be proficient in Microsoft Office including Word, Excel, and Outlook.

The San Diego Padres is an Equal Employment Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Where did you graduate from college?
2. Do you speak and write Spanish fluently?
3. What was your best learning experience working in Sports?
4. Why do you think you would be successful in Sales?
5. Why do you want to work for The San Diego Padres?


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Sales & Marketing: Ticket Sales
Account Executive, Membership Sales - Washington (Washington, DC)

Summary:

Reporting to the Director of Ticket Sales, the Account Executive of Membership Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company's sales and retention initiatives. The goals of the position are to achieve optimum ticket sales volume, and ensure the desired sales results, while performing the following duties:

Essential Duties and Responsibilities:
• Focus on increasing revenue and attendance through full menu selling opportunities, specializing in:
o NATS PLUS season ticket packages (full, half and partial plans).
o Group ticket sales (including theme nights and hospitality areas)
o Premium sales (including annual/nightly leases and club seating options)
• Renews and retains a specified listing of season ticket and group accounts on an annual basis.
• Coordinates and executes internal and external sales appointments on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Creatively prospects for new business opportunities that will grow the Nationals season ticket and group client base.
• Attends/staffs numerous networking, marketing and community events within the DC Metro area.
• Attains individual and department sales goals as set by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.
• Maintains computerized records of all season ticket, group, and premium seating clients/prospects in company database (Microsoft CRM).
• Maintains a daily/weekly minimal outbound call volume.
• Visits and hosts prospects and customers during home games and specified Nationals sales events.
• Identifies opportunities to grow the current Nationals ticket base through up-selling and cross-selling.
• Provides A+ level customer service to all Nationals clients/prospects. Maintains and submits consistent and accurate personal sales pipeline and account status reports on a weekly basis.
• Performs any other duties and responsibilities as assigned by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.


Minimum Education and Experience Requirements
• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of two (2) years work experience in a sales specific capacity, preferably for a professional sports ticket sales, group sales or premium sales department.


Knowledge, Skills, and Abilities necessary to perform essential functions
• Contacting qualified and unqualified sales leads for new season package, group events and premium opportunities.
• Managing and servicing existing and prospective accounts at an exemplary level.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to network with the region’s top decision makers.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the DC Metro area.
• Excellent problem solving and conflict resolution skills.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Ability to manage and meet deadlines while working on several complex projects simultaneously.
• Computer proficiency and technical aptitude with the ability to master and utilize Tickets.com, Microsoft CRM, and full Microsoft Office suite.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years work experience in professional sports ticket sales and customer service? If yes, please explain.
2. Yes/No. Do you have a minimum of 2 years work experience specifically in professional sports season, group or suite sales? If yes, please explain?


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnerships - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Corporate Partnerships, the Manager of Corporate Partnerships is responsible for selling all available inventory, with a focus on the local (Washington DC DMA) business community, across the various channels of Nationals products including in-park, radio, hospitality, and internet/new media.
This position requires a creative, motivated, self-starter who is a competitive, energetic and dedicated professional with proven sales skills and a blossoming track record in the world of sports and entertainment.

Essential Duties and Responsibilities:

• Identify and target potential corporate sponsors on the local (DC DMA) level.
• Serve as the liaison between the Corporate Partnerships Department and team concessionaire (Levy).
• Responsible for identifying and soliciting 50 prospective accounts per week.
• Develop, write and present corporate sponsorship and sales proposals to key clients.
• In conjunction with departmental resources, ensure the goals and marketing commitments developed for each client are being met, including any review/reporting requirements.
• Create new sales collateral or modify existing collateral as required.
• Retain and grow an assigned book of sponsorship business.
• Work with the other members of the partnerships and marketing departments in the analysis, acquisition and implementation of other strategic properties consistent with departmental objectives and structure.
• Demonstrate ability to work with all personality types at the staff and management levels.
• Liaise with other departments to maximize cross-selling opportunities and share
new ideas.
• Evaluate client satisfaction.
• Other duties as assigned.

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s degree in sports management, business administration or related field.
• Minimum 4 - 6 years of experience in a high energy sales position, preferably sponsorship, premium or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions
• Excellent network of local and regional corporate contacts.
• Strong conceptual and strategic skills, and ability to think “outside the box,” and strong customer satisfaction orientation.
• Possess the ability to establish relationships within all levels of the company as well as with sponsors and clients.
• Ability to meet challenging sales objectives in a high profile, competitive marketplace.
• Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
• Demonstrate creativity in the development of innovative and effective sales campaigns.
• Strong sales proposal experience and presentation experience.
• Must be able to work evenings and weekends as required and light travel, as needed.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
Preferred:
• Master’s Degree
• Proficiency in using MSWord, Excel, PowerPoint
• Knowledge and passion for Major League Baseball

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Y/N. Do you live in DC, Maryland, or Virginia?
2. Y/N. Do you have 4 to 6 years experience in a high energy sales position, preferably sponsorship, premium or suite sales?
3. Y/N. Do you have an excellent network of local and regional corporate contacts?
4. Y/N. Do you possess a Bachelor's degree in Sports Management, Business Administration, or related field?


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Sales & Marketing: Marketing
Coordinator, Marketing & Advertising - Washington Nationals (Washington, DC)

Summary:

Reporting to the Senior Manager of Advertising, the Marketing & Advertising Coordinator will be responsible for managing development, delivery and tracking of internal marketing messages including in-game message placements and broadcast radio and television drop-ins and commercials. The Marketing & Advertising Coordinator will work directly with the Sr. Manager and Advertising team to coordinate internal marketing messages and external advertising campaign elements.

Essential Duties and Responsibilities:

• Manage development, scheduling and delivery of all live drop-in marketing assets for each television and radio game broadcast.
• Manage development, scheduling and delivery of all marketing commercials for each television and radio game broadcast.
• Work with the Production team to schedule marketing messages for each in-game operations program.
• Manage development, scheduling, delivery and tracking of all radio advertising campaigns.
• Collect and program message requests from internal departments including Ticket Sales & Service, Marketing, Corporate Partnerships, Community Relations, Ballpark Events, and Communications as well as requests from MLB and MLB.com.
• Work with broadcast partners, MASN and 106.7 The Fan, to deliver and program commercials and live drop-in assets.
• Work with the Creative Services and Production teams to request creative needs, providing accurate specifications and timelines.
• Work with the Advertising, Communications and New Media teams to ensure messaging collaboration and consistency.
• Assist with managing development and execution of the external advertising campaigns including digital, print, outdoor and direct mail.
• Assist with training and management of the Marketing & Advertising Intern.
• Maintain project calendars to track status of all internal development needs.
• Compile weekly schedule and tracking sheets for all broadcast radio and television placements.
• Assist with managing trade advertising partner relationships, including fulfilment of ticketing requests and delivery of creative for advertising placements.
• Monitor and gather marketing examples from other MLB clubs and sports teams.
• Assist with developing integrated marketing campaigns throughout the season and compile detailed summaries and results.
• Assist with other marketing and advertising duties as needed.

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s degree in Marketing.
• Minimum of 2 years of Marketing experience.

Knowledge, Skills, and Abilities necessary to perform essential functions
• Must possess exceptional organizational skills and strong attention to detail.
• Must be capable of handling multiple projects and relationships concurrently.
• Must possess good decision-making skills and solid judgment.
• Must be dependable and trustworthy.
• Must present self in a professional manner and have the ability to interact with all levels of the organization and outside contacts.
• Must possess ability to be responsible, manage one’s own time and prioritize tasks when given clear goals and objectives.
• Proficiency in MS Office products (Word, Excel, Power Point and Outlook) is preferred.
• Data analysis experience is preferred.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work may require occasional gameday, weekend and/or evening work.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you live in Maryland, Virginia or DC?
2. Yes/No: Do you have a Bachelor's degree in Marketing?
3. Yes/No: Do you have a minimum of 2 years experience in Marketing?


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Sales & Marketing: Premium/Suite Sales
Account Manager, Premium Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director, Premium Sales, the Account Manager, Premium Sales is responsible for planning, organizing, directing and controlling the execution of company sales and retention programs through assigned duties to achieve optimum sales volume and ensure the desired sales results while performing the following duties.
 

Essential Duties and Responsibilities:
• Identify, meet and propose premium seating options to C-Level prospects in the greater Washington metro area.
• Sell seasonal leased suites, suite packages, suite club spaces and premium seats, (season, and group tickets).
• Coordinate and execute sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Maintain effective client relationship management to elicit new and retain existing premium season plan accounts on a yearly basis.
• Attain individual and department sales goals as set by the Director, Premium Sales and Vice President, Ticket Sales, Service & Operations.
• Conduct sales related activities in the field and the office as assigned.
• Maintain computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
• Visit and host prospects and customers during home games.
• Submit planned activities on a weekly basis prior to beginning sales day or leaving the office for outside sales calls.
• Identify opportunities to up-sell current clients.
• Develop positive customer relations calling on all assigned accounts on a scheduled basis.
• Submit prompt accurate reports and maintaining up-to-date, accurate account records.
• Maintain adequate, well-organized inventories of sales tools.
• Perform any other duties and responsibilities as assigned by the Director, Premium Sales and Vice President, Ticket Sales, Service & Operations.

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of four (4) years’ work experience in professional selling environment.


Knowledge, Skills, and Abilities necessary to perform essential functions

• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Ability to network with the region’s top decision makers.
• Excellent oral communication and customer service problem solving skills.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Effective verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
• Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
• Understands need for data integrity and pays attention to maintaining accurate and timely data.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access. Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations.
• The ability to influence, negotiate and gain commitment at all organizational levels.

Preferred:
• Knowledge of MLB policies and procedures
• A minimum of two (2) years’ work experience specifically in professional sports premium seat or suite sales.

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you live in DC, Maryland, or Virginia?
2. Yes/No: Do you have a Bachelor’s degree in Business, Sports Management, Marketing or related field?
3. Yes/No: Do you have a minimum of four (4) years’ work experience in professional selling environment?
4. Yes/No: Do you have a minimum of two (2) years work experience specifically in professional sports premium seat or suite sales?


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Sales & Marketing: Premium/Suite Sales
Director, Premium Sales & Service - Washington Nationals (Washington, DC)

Summary:

The Director, Premium Sales & Service primary focus is to implement, direct, evaluate, measure and supervise all strategies relating to the Premium Sales & Service Department, including the sale and renewal of Suites and all Club spaces - Lexus Presidents Club, PNC Diamond Club, Gold Glove Club, Club 3 and the Championship Boxes at Club 24.

The incumbent will also be initially responsible for carrying an individual book of business, both to help drive towards the department’s revenue goals, but also to better understand and strategically activate against the day-to-day nuances of the premium sale in the Washington, DC marketplace.

Essential Duties and Responsibilities:

• Manage the staffing, finances, strategy and planning for the team's premium sales efforts in order to help the organization achieve its goals.
• Oversee the development, administration and execution of all new sales, service and renewal initiatives, collateral, sales tracking/reporting and post-sale communications.
• Develop new and innovative premium inventory concepts.
• Maintain effective client relationship management to maximize retention efforts.
• Develop and pitch in-depth and customizable presentations to C-Level business prospects.
• Oversee development and maintenance of ongoing prospect list for new premium and suite sales opportunities.
• Assist organizational leadership on the development of premium sales products, areas and renovations related to the ballpark master plan.
• Develop and execute long-term/short-term strategy regarding new sales and retention of existing clients.
• Develop and direct new business sales campaigns.
• Develop and execute annual renewal plan as well as oversee referral programs.
• Develop plans/efforts regarding individual team suite rental programs.
• Develop strategies as needed for non-traditional initiatives such as business development events.
• Research, identify, cultivate and target new areas for growth of premium sales.
• Work with Premium Service Department to coordinate event activities to strengthen relationships with all new and existing suite holders.
• Create a culture of enthusiasm and service excellence that aligns with our organizational values.
• Create tools to maximize purchase and usage convenience including regulatory compliance, inventory utilization, administrative burden and other client ticketing and financial return objections.
• Develop and maintain strong, cooperative inter/intra departmental relationships.
• Collaborate with Ticket Sales and Ticket Services on premium up sell opportunities, Season Plan Holder suite usage opportunities and other ticket sales initiatives as needed.
• Perform other duties and responsibilities as assigned by the Vice President, Ticket Sales, Service & Operations.

Requirements:

Minimum Education and Experience Requirements

• Bachelor’s Degree or equivalent degree in a field of general business and/or related to business management, public relations, and hospitality.
• Minimum of 5 years industry related experience.
• Minimum of 4 years client management experience in premium sales and service.
• Minimum of 2 years’ experience in a supervisory role.

Knowledge, Skills, and Abilities necessary to perform essential functions:

• Understands the need for data integrity and pays attention to maintaining accurate and timely data.
• An effective communicator orally and written with excellent interpersonal skills.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Competent keyboard skills to produce accurate and well-presented documents and presentations.
• Ability to operate under pressure.
• Proficient with basic budget management and calculations.
• Ability to deliver effective results, meet tight deadlines and targets.
• Ability to travel around the ballpark visiting clients during home games with the ability to escort and show clients.
• Must be able to work flexible hours including evenings, weekends and holidays as needed
• Strong ability to create and thrive in a team environment.
• Attention to detail including excellent time management and organizational skills.
• Strong work ethic and a desire to build a career in professional sports.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Game day: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 4 years of client management experience in premium sales and service? If yes, please explain.
2. Yes/No. Do you have a minimum of 2 years experience in a supervisory role?


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Sales & Marketing: Ticket Sales
Account Executive, Group Event Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Manager, Group Event Sales, the Account Executive, Group Event Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company sales and retention programs through assigned duties to achieve optimum ticket sales volume and ensure the desired sales results while performing the following duties:

Essential Duties and Responsibilities:

·         Sells group tickets, party suites and hospitality areas in addition to creating and organizing theme nights.

·         Sells suites (nightly rentals), premium seats (including Lexus Presidents Club and PNC Diamond Club), hospitality events, and season (including Full, Half, Partial and Mini plans)

·         Prospects for new group and season ticket package clients.

·         Attends/staffs numerous networking, marketing and community events.

·         Coordinates and executes sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.

·         Attains individual and department sales goals as set by the Manager, Group Event Sales and Senior Director, Ticket Sales

·         Conducts sales related activities in the field and the office as assigned.

·         Maintains computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).

·         Visits and hosts prospects and customers during home games.

·         Submits planned activities on a daily basis prior to beginning sales day or leaving the office for outside sales calls.

·         Identifies opportunities to up-sell current clients.

·         Develops positive customer relations calling on all assigned accounts on a scheduled basis.

·         Submits prompt accurate reports and maintains up-to-date, accurate account records.

·         Maintains adequate, well-organized inventories of sales tools.

·         Performs any other duties and responsibilities as assigned by the Manager, Group Event Sales and Director, Ticket Sales

Requirements:

Minimum Education and Experience Requirements

·         Bachelor’s degree in Business, Sports Management, Marketing or related field.

·         A minimum of two (2) years’ work experience in professional sports ticket sales and customer service.

·         A minimum of two (2) years’ work experience specifically in professional sports season, group or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions:

·         Contacting qualified and unqualified sales leads for new group and season sales.

·         Managing and servicing existing group accounts and season ticket package clients.

·         Handling customer service and ticketing issues of assigned group customers and season ticket package clients.

·         Ability to speak clearly and present sales materials in front of top executives, clients and large groups.

·         Ability to network with the region’s top decision makers.

·         Ability to learn and master new software programs including Tickets.com and Microsoft CRM.

·         Ability to manipulate and complete basic contract invoices, templates and outlines.

·         Oversees the development and sale of fully-integrated theme nights targeted at specific groups within the Washington market.

·         Excellent oral communication and customer service problem solving skills.

·         Ability to speak clearly and present sales materials in front of top executives, clients and large groups.

·         Basic mathematical and writing skills.

·         Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.

·         Must be able to work flexible hours including evenings, weekends and holidays as needed.

·         Consistent, punctual and regular attendance.

·         Professional image and demeanor.

·         Strong ability to work well with co-workers and supervisors in a team environment

·         Excellent verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.

·         Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.

·         Understands need for data integrity and pays attention to maintaining accurate and timely data.

·         Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

·         Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access. Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations.

·         Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements:

·         Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

·         Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years work experience in professional sports ticket sales and customer service? If yes, please explain.
2. Yes/No. Do you have experience selling group tickets or suites? If yes, please explain.


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Sales & Marketing: Database Marketing/Analytics
Manager, CRM Strategy - Washington Nationals Baseball Club, LLC (Washington, DC)

Summary:

Reporting to the Senior Director of Strategy, the Manager of CRM Strategy is responsible for assisting in developing and implementing business and technical strategies that expand and enhance team growth while building brand equity. This position will interface with key internal and external technical platforms and databases, with emphasis on ability to integrate these complex datasets so that key insights can be extracted and result in data-driven strategic recommendations for top line and bottom line opportunities.

Essential Duties and Responsibilities:

  • Work closely with the Senior Director, Strategy to assist in developing and implementing strategies for revenue-generation and growth as it relates to our database management capabilities and lead resource capabilities
  • Assist in implementing a new enterprise CRM solution for the 2016 selling cycle
  • Develop deep understanding of existing customer datasets, including Fortress and Ultimate Ballpark Access, including ability to identify new data elements that would enhance existing customer outreach
  • Load and manage lists for campaigns, create and manage business intelligence reports, and report on key insights and recommendations to the Senior Director
  • Create and synthesize business management dashboards and reports for all revenue-generating departments
  • Identify new customer-related datasets that would enhance revenues and drive growth; includes developing an understanding of the current sports software supplier market and latest trends
  • Identify and evaluate new technologies aimed at increasing efficiency within the various revenue generating departments
  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Undergraduate degree in engineering or computer science; or business degree with related technical coursework (e.g. mathematics, engineering, or computer science)
  • A minimum of 2 years in management consulting or IT consulting with strong business emphasis

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to understand key business implications from extensive customer data across multiple technological platforms
  • Knowledge of P&L structures and levers to optimize revenues and costs
  • Ability to extract key insights from large, unstructured datasets and synthesize into key recommendations for leadership
  • General proficiency in SQL and/or Visual Basic programming languages and Oracle databases
  • Strong sense of ownership and accountability – a self-starter
  • Excellent communication skills and ability to tailor key messages to the appropriate audience
  • Ability to implement a project plan with demanding timeframes
  • Experience in developing presentations and presenting
  • Position will require some weekend and/or evening work
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in the DC, Maryland or Virginia area?
2. Yes/No: Do have a minimum of 2 years in management consulting or IT consulting with strong business emphasis? If yes, please explain.
3. Yes/No. Do you have experience working with Microsoft Dynamics CRM? If yes, please explain.


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