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Current available jobs in Sales & Marketing:


» Account Executive, Corporate Partnerships - Arizona Diamondbacks (Phoenix, AZ)
» Business Development Associate - Baseball Info Solutions (Coplay, PA)
» Senior Manager, Partnership Activation - New York Mets (Flushing, NY)
» Account Executive, Group Sales - New York Mets (Flushing, NY)
» Inside Sales Representative - New York Mets (Flushing, NY)
» Premium Sales Manager - New York Mets (Flushing, NY)
» Account Executive, Season Tickets - New York Mets (Flushing, NY)
» Premium Services Manager - Oakland Athletics (Oakland, CA)
» Coordinator, Corporate Partnerships and Ticketing - Pittsburgh Pirates (Bradenton, FL)
» *Box Office Ticket Seller - Tampa Bay Rays (St. Petersburg, FL)
» Business Development Product Specialist - Tickets.com (Costa Mesa or Telecommute, CA)
» Client Services Associate - Tickets.com (Houston, TX)
» Manager, Promotions & Special Events - Washington Nationals (Washington, DC)



Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Partnerships - Arizona Diamondbacks (Phoenix, AZ)


 

Job Purpose:
This position is responsible for generating new revenue by creating and selling long-term, mutually beneficial corporate partnerships to local, regional and national brands.


Primary (Essential) Duties:
• Prospect and generate future business partners by researching local, regional and national companies, networking within the business community and selling marketing platforms that incorporate primary sponsorship inventory such as signage, print, promotion, community involvement and hospitality
• Create dynamic proposals that maintain the integrity of D-backs brand
• Meet business goal of generating new revenue in the mid to upper six figure range annually
• Participate in client service and assist with sponsor related events
• Research sports sponsorship industry and stay current with relevant market trends and conditions
 

Knowledge, Skills and/or Abilities:
• Must be able to effectively manage multiple tasks and projects
• Ability to maintain and manage a customer/prospect database
• Ability to demonstrate good selling techniques
• Ability to formulate and maintain relationships
• Must be focused, assertive, competitive and committed
• Ability to work independently and be a contributing asset to the team
• Excellent verbal and written communication skills
• Ability to present ideas/concepts creatively and succinctly
• Proficient in Microsoft Office and Outlook
 

Experience/Education Requirements:
• Bachelor Degree
• 3-5 year sales experience; Marketing, Advertising or Sponsorship Sales experience, required


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Sales & Marketing: Business Development
Business Development Associate - Baseball Info Solutions (Coplay, PA)

Company Overview

Baseball Info Solutions (BIS) opened its doors back in 2002 and has been on the leading edge of the advanced statistical study of baseball ever since. The company’s mission is to provide the most accurate, in-depth, timely professional baseball data, including cutting-edge research and analysis, striving to educate major league teams and the public about baseball analytics.

BIS employs a staff of expert baseball scouts and an army of highly trained video scouts who conduct several passes of each game, recording everything from basic box score data to times and locations of balls in play, pitch types and locations, defensive shifts, and much more.

The company’s analysts and programmers dissect data, producing a variety of predictive studies and analytics, including Defensive Runs Saved. Defensive Runs Saved estimates the number of runs a defender saves or costs his teams because of his ability to convert balls in play into outs, defend bunts, turn double plays, prevent baserunner advancements, and several other factors. A couple of the more recent advancements are Strike Zone Plus/Minus—which measures the number of extra strikes drawn because of the framing tendencies of catchers, pitchers, batters, and umpires—and Stolen Base Red Light/Green Light—which predicts baserunner success rates on stolen bases against various pitcher-catcher combinations, even if they have never faced each other.

Baseball Info Solutions was co-founded by John Dewan, who has been a leader in baseball analytics for more than 25 years. From his first partnership with Bill James as the Executive Director of Project Scoresheet to co-founding STATS, Inc. and his 15-year tenure as CEO, John has continually broken new ground in sports data and analytics. Through products and publications such as The Bill James Handbook and The Fielding Bible, John, Bill, and BIS have continued that tradition to this day.

Business Development Associate

Position Overview

Would you be interested in working closely with a small team to bring sabermetrics to a larger audience? Baseball Info Solutions is seeking a full-time Sales Associate to work out of our Lehigh Valley, PA office. This is a great opportunity in a casual office environment with the leading provider of in-depth baseball statistics.

The candidate will develop new sales opportunities as well as help maintain existing client relationships. Strong candidates will possess a self-motivated attitude, great communication skills, and be able to work in a collaborative team environment or independently as needed.

Responsibilities:

- Build new business relationships independently or as part of a sales team

- Maintain and expand existing client relationships

- Assist with marketing efforts and represent the company in professional settings

- Communicate with clients and prospects in person, over the phone, and over email

- Educate current and future clients on cutting-edge data and analytics from BIS

- Collaborate with BIS Operations, R&D, and IT colleagues to build new products and fulfill customer needs

- Travel to meet with clients as needed

Qualifications:

- A firm grasp on the baseball, fantasy sports, and sports media industries, including the latest sabermetrics research

- Open-minded approach and ability to think creatively to anticipate client and industry demands

- Outgoing personality and flexible sales style to engage with a wide variety of prospective clients

- Professional demeanor with excellent verbal and written communication skills

- Strong organizational skills as well as diligence and high attention to detail

- Initiative to voluntarily commit long hours, nights, and weekends when needed

- Proficient in Microsoft software, including Word, Excel, and PowerPoint


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Sales & Marketing: Corporate Sponsorship Sales Department Management
Senior Manager, Partnership Activation - New York Mets (Flushing, NY)

Summary:

Manage a portfolio of higher tier corporate partners and execute and fulfill against these sponsorships, including trademark and promotional rights, ballpark signage, media (television, print, radio, online), special events, community outreach, hospitality and more

Essential Duties & Responsibilities:

  • Assist Senior Director of Partnership Activation with managing the team’s corporate partnership portfolio
  • Develop meaningful relationships with all partners and prospects
  • Plan and execute contractual advertising and marketing elements as well as events, promotions, activities and VIP experiences
  • Respond timely to all partner requests, questions and complaints
  • Work closely with Corporate Sales to deliver superior service and complete fulfillment and execution of all contractual assets
  • Work closely with Marketing/Promotions, Game-Day Entertainment and Community Outreach to develop and implement successful promotions, in-game features and charitable programs to ensure they meet corporate partner goals and objectives
  • Effectively communicate across all areas of the company, including Ticketing, Marketing/Promotions, Game-Day Entertainment, Community Outreach, Player Relations, Ballpark Operations, Baseball Operations, Finance, Accounting, Procurement, etc.
  • Assist with the maintenance and upkeep of all necessary trackers, including inventory, ticket logs, signage, features, gifts, events/functions, hospitality, budget, etc.
  • Design and oversee the production of mid-season and year-end partnership recaps
  • Attend all home games and special events as needed
  • All other duties as assigned by the team

 Qualifications:

  • Four-year college degree
  • 4-5 years business/sales experience, ideally with a focus on client servicing within a professional sports team, corporate brand and/or agency
  • Must be able to thrive in a fast-paced environment
  • Must have strong written, verbal and interpersonal communication skills with the ability to communicate clearly with energy and enthusiasm
  • Must show strong teamwork and relationship building skills
  • Must show innovation, initiative, autonomy and a strong work ethic
  • Must be able to thrive in a deadline-driven environment while being proactive and flexible in the face of change and last minute requirements
  • Must be professional and mature
  • Must be flexible and open to learning new skills
  • Must be able to manage multiple tasks simultaneously
  • Must be willing to work extended hours necessary to achieve personal and department goals
  • Must be proficient in Microsoft Office products (Power Point, Word, Excel, Outlook), Adobe Photoshop, Scarborough, Repucom and CRM systems
  • Driver’s license required

 Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time.  The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What is your salary expectation (range) for this position?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - New York Mets (Flushing, NY)

JOB SUMMARY:
Group Sales Account Executives sell a comprehensive array of NY Mets’ ticket-related products with a strong emphasis on Group Tickets, Hospitality Spaces and Single Game Suite Rentals along with up-selling existing group accounts. This position will be responsible for selling and servicing accounts, along with creating new special events and group ideas. Other products include Full Season, Partial Plan and Pack inventory. Ideal candidate must be detail oriented and organized with the ability to effectively communicate with a wide range of clientele.

ACCOUNTABILITIES:

  • Responsible for, but not limited to, the sales of Group and Hospitality tickets, as well as Single Game Suite Rentals to both corporations and the general public
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Aggressively build new relationships through outside appointments, in-park tours and cold calling
  • Generate out of office as well as in Citi Field “face-to-face” meetings to create new opportunities with top area businesses
  • Provide a superior level of customer service to all fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities and Special Events
  • Plan, coordinate and execute group events as part of the Mets Community, Health, Heritage and Theme Day schedule
  • Game day activities include greeting groups in attendance at each home game; assisting with any sales related game activities; addressing any group problems or concerns
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and game-day duties

REQUIREMENTS:

  • A minimum of two years of successful sales experience regardless of previous industry
  • Strong working knowledge of the Tri-State area
  • Bachelor's Degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue)
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays           


Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - New York Mets (Flushing, NY)

Description

­­­Department: Ticket Sales & Service

Supervisor: Manager, Ticket Sales

Location: Citi Field: Flushing, NY

Status: Non-Exempt

Summary: Inside Sales Representatives (ISR) generate excitement and drive revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals and local groups/organizations. Our ISRs reach their goals by phone prospecting, setting outside appointments and ballpark tours, participating in sales/promotional events and prospecting at Mets home games as well as internal/external events. They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.

Responsibilities:
• Responsible for, but not limited to, the sales of new Full, Partial and Group outing ticket packages to both corporations and the general public
• Meet or exceed established sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Generate a pre-determined minimum number of weekly out of office as well as in stadium “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and training sessions

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


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Sales & Marketing: Ticket Sales
Premium Sales Manager - New York Mets (Flushing, NY)

Department: Ticket Sales & Service

Supervisor: Manager, Ticket Sales

Location: Citi Field: Flushing, NY

Status: Exempt

Summary

Sells high-end product mix with a strong emphasis on premium inventory. The Premium Sales Manager will take the lead role in selling most premium seating locations in Citi Field along with servicing high-end clientele. Ideal candidate must be an aggressive, experienced sale professional who possesses the ability to negotiate the sale of Suite contracts, Premium Season Tickets (Delta Club seats and Hyundai Club seats) and other Premium Ticket Plan packages.

Essential Functions 

  • Generate new sales revenue through researching industries, companies and individuals that are qualified candidates by making outbound calls, attending charity events and networking events, and asking for referrals
  • Create and help develop sales collateral that will be used during sales meetings
  • Host potential premium clients at Citi Field to maximize sales opportunities
  • Attain individual and department sales goals as set by the Senior Director, Premium & Ticket Sales
  • Maintain accurate documentation of prospecting and sales activity in the Mets’ CRM system
  • Visits prospects and customers during home games
  • Benchmark industry best practices, evaluate opportunities to utilize and implement when appropriate
  • Proactively solicit and follow-up on assigned sales leads under the guidelines established by the Senior Director, Premium & Ticket Sales
  • Participate in events, promotions, client entertainment and other activities as required
  • Other duties as assigned

Qualifications

  • Three years of successful sales experience in sports, media, and/or direct sales is preferred and minimum of at least one year of high end or premium sales experience
  • Experience selling to and working with President/CEO level executives
  • Ability to function in fast-paced environment, handle multiple projects and meet deadlines
  • Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
  • Available to work flexible hours including holidays, evenings and weekends

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?


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Sales & Marketing: Ticket Sales
Account Executive, Season Tickets - New York Mets (Flushing, NY)

JOB SUMMARY:
Season Ticket Account Executives sell a comprehensive array of NY Mets’ ticket-related products with a strong emphasis on Full Season, Partial Plan and Pack inventory. Other products include Group Tickets, Hospitality Spaces and Single Game Suite Rentals.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.   

ACCOUNTABILITIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals to both corporations and the general public
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in Citi Field “face-to-face” meetings to create new business opportunities
  • Provide a superior level of customer service to all Season Ticket Holders, Plan/Pack Holders, Single Game Buyers, New Business Prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS:

  • A minimum of two years of successful sales experience regardless of previous industry
  • Undergraduate degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com Pro Venue
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays            

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?


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Sales & Marketing: Premium/Suite Service
Premium Services Manager - Oakland Athletics (Oakland, CA)

The Oakland Athletics Premium Seating Department has a Premium Services Manager position opening for the upcoming season.  This full-time position will report directly to the Sr. Director of Ticket Services and is responsible for but not limited to the following:

Duties/Expectations:

• Manage the overall operation of the Diamond Level, Field Box, and Suite seating areas including long-term customer retention, relationships with vendors, and staffing.
• Responsible for managing and mentoring the Premium Seating Coordinator and game day staff to ensure Premium operations and retention efforts are maximized.
• Manage and maintain the department budgets to ensure efficiency and productivity, while exceeding guest expectations for a premium product and experience.
• Track and report all necessary commission totals and work with Ticket Sales and Operations to ensure accuracy and timeliness.
• Serve as the main contact for all Diamond Level, Field Box, and Suite clients to fill all ticketing and experiential needs and requests and troubleshoot issues with stadium and food service staff.
• Responsible for managing customer profiles for existing Diamond Level, Field Box, and Suite clients using in-house CRM system and transactional data.  Work with Sr. Management to utilize data to enhance customer experience and target product offerings.
• Work with Ticket Services and Premium Seating Coordinator to ensure accurate ticket printing, distribution, ticket inventory management and the development of all collateral material both off and online for the Diamond Level, Field Box, and Suites.
• Work with Sr. Ticket Management to ensure digital ticketing initiatives are implemented in Premium Seating in order to enhance overall customer experience, foster additional growth, and capture data for client development.
• Assist in renewal of season ticket accounts in both Premium and Non-Premium Seating areas and identify accurate product offerings based on guest profiles.
•  Work with Sr. Management to create fresh and unique experiences for all of our guests both on game day and with outside events.
• Work with full time staff, Facility, and stadium staff to ensure Diamond Level, Field Box, and Suite seating areas are maintained, installed and removed, and presentable for premium clientele.
• Work with the concessionaire and Sr. Management team to enhance the overall Premium Seating experience. Provide guest experience feedback, and product development feedback to ensure Premium Seating is regarded as the top fan experience in the stadium.
• Assist Ticket Sales staff in customer development and retention, and new customer acquisition.
• Work with Sr. Ticket Management to ensure accurate reporting, proper dynamic pricing, inventory management, and fulfillment of corporate contracts and requests.
• Work closely with the Premium Services Coordinator to ensure all Premium areas are maintained, staffed properly, and presentable for Premium Clientele.

Qualifications/Requirements:

• 1-3 years of sales and service experience preferred
• Detail oriented with the ability to prioritize and work independently
• Must possess strong interpersonal skills and have experience managing client relationships
• Candidate must be available to work each home game including various nights, weekends, and holidays to ensure the Premium areas are running as expected and services are being delivered


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Sales & Marketing: Sponsorship Services/Activation
Coordinator, Corporate Partnerships and Ticketing - Pittsburgh Pirates (Bradenton, FL)

Job Summary

This position will coordinate all corporate partnership sales and service activities for the Pittsburgh Pirates and Bradenton Marauders in Florida. This position will coordinate all day-to-day activities of the McKechnie FieldTicket Office for Spring Training and Florida State League (FSL), as well as any other events that require ticket sales. Additional areas include sales and stadium operations.

Responsibilities

  • Prepare all corporate partnership contracts.
  • Maintain accurate corporate partnerships inventory for sales staff.
  • Work with sales staff and operations staff to ensure all deliverables are executed for corporate partners, including signage, gameday promotions, etc.
  • Monitor the corporate partnerships accounts receivable process including invoicing and deposits, working with Accountant, Florida Operations.
  • Coordinate production of Spring Training and Marauders souvenir programs with Publications Designer in Pittsburgh and ensure all corporate partner advertisements are included.
  • Work with Pittsburgh creative services department and printer on the design and production of corporate partnership and ticket sales brochures.
  • Maintain photo archives for all corporate partners for proof of performance.
  • Assist with client services during Spring Training and FSL games, as well as the execution of promotional nights.
  • Coordinate all monetary deposits and cash operations for the McKechnie Field Ticket Office.
  • Under the direction of the Assistant GM/Manager of Ticket Sales, work with HR to recruit, hire, and training of ticket sellers for the McKechnie Field Ticket Office.
  • Coordinate renewal process for season ticket holders for Spring Training and FSL, including mailings, order processing, seat relocations, ticket distribution, and retention initiatives.
  • Prepare and maintain regular corporate partnership and ticket sales reports.
  • Provide administrative support for ticketing components of all Marauders clubs, special programs, and other sales initiatives.
  • Provide superior customer service to existing clients, prospects and any general calls that are received through the phone queue, and to customers at the ticket office.
  • Coordinate special events for corporate partners and season ticket holders, including the Spring Training corporate partners party, monthly Marauders season ticket holder events, Gold Glove Sponsors trip to Pittsburgh, Spring Training season ticket holder banquet, and Marauders End of Season Bash.
  • Maintain accurate records of all contacts and communications in CRM.
  • Sell new corporate partnership, season ticket, and group ticket packages for Spring Training & FSL.
  • Assist with stadium operations as needed.
  • Complete all other projects and tasks as assigned by the Assistant GM/Manager, Ticket Sales.
  • Assist with oversight of interns/assistants.

Qualifications

  • Bachelor's Degree in Business related field, Sports Management or Sports Administration
  • Minimum 1-3 years of experience work in the front office of a professional sports team or similar athletic organization
  • Valid Driver's License.Proficient in Microsoft Office Suite
  • Experience in Minor League Sports desired, preferably baseball
  • Experience with Tickets.com system desired
  • Fluency in Spanish desired

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Sales & Marketing: Box Office Ticket Seller
*Box Office Ticket Seller - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking energetic team players for game day/night positions during the 2015 season.

We are looking for outgoing, professional, reliable, and conscientious individuals to round out our part-time box office staff. Employees would be needed for help on event dates during the regular season, including evenings and weekends.

Qualified individuals will be responsible for (but not limited to) selling tickets to customers as they walk up to the box office. Potential candidates must have strong customer service, data entry skills, work well in a fast-paced environment, and have cash-handling ability.  Punctuality and reliability a must. Applicants must be available on evenings and weekends for consideration.

All offers contingent on satisfactory background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available to work evenings and weekends?
2. YES/NO: Do you have Ticketmaster experience?
3. YES/NO: Do you have cash handling experience?
4. YES/NO: Are you able to work outside?


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Sales & Marketing: Business Development
Business Development Product Specialist - Tickets.com (Costa Mesa or Telecommute, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for Business Development Product Specialist. This position is the key resource in the field and internally and will be vital in demonstrating and marketing Tickets.com’s products and services.  The Business Development Product Specialist role works directly with all members of the Business Development team by demonstrating the benefits of the company’s products and services to key prospects, clients and partners. This position participates in product strategy and release planning sessions and remains updated on product requirements and processes. The position requires an in-depth knowledge of all Tickets.com products, including ProVenue ticketing solution product features.

Essential Job Functions:

  • Develops and presents custom product demonstrations which address ticketing solution needs for key prospects ensuring there is a focus on the specific vertical and educating other Tickets.com participants on key market factors that may be relevant
  • Solicits, drafts and delivers RFP functional responses.  Coordinates with other Tickets.com personnel, when necessary, if additional information is required and ensures submission no later than the due date
  • Articulates product features and benefits and product direction both orally (e.g. attending conferences & meetings) and in writing (e.g. assisting the Business Development team on proposals, etc.)
  • Updates and provides an efficient vehicle to allow other members of the Business Development Team to maintain a thorough understanding of Tickets.com’s products and services  
  • Facilitates and identifies technical resources for Business Development, often acting in the role of a product and market expert
  • Conducts discovery sessions and pertinent requirements for prospects and Clients
  • Coordinates product demonstrations for internal departments, as needed
  • Assists in the planning and maintenance of all demonstration system environments
  • Maintains active RFP response repository
  • Develops and maintains product marketing materials
  • Provides administrative support and determines ways to better utilize Salesforce and Service Now tools.  Provides a monthly recap utilizing the Salesforce tools to the VP, Business Development.  Recommends additional ways to utilize functionality of both systems
  • Researches, documents and communicates monthly industry and product updates to Business Development personnel
  • Maintains and submits a weekly status report to the Vice President of Business Development

 Position Requirements:

  • Bachelor’s degree  preferred

  • Minimum of five (5) years of experience in software and/or ticketing industries

  • Detailed ProVenue product knowledge a plus

  • Prior responsibility responding to RFPs

  • Experience using Salesforce

  • Must be able to present in a professional manner and possesses excellent presentation and communication skills (both verbal and written)

  • Ability to work extended hours to meet deadlines, including evenings and weekends as needed

  • Up to 50% travel

  • Excellent customer service skills including experience managing accounts

  • Must have a team-oriented attitude and style and work well with other departments

  • A wide degree of creativity, flexibility and independence is expected

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Box Office Management
Client Services Associate - Tickets.com (Houston, TX)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. At Tickets.com, we're a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Client Services Associate responsible for assisting with the configuration of the ProVenue system along with ongoing maintenance and support.  The Client Services Associate is also responsible for on-sale support and communicating system best-practices.  This position will support our client the Houston Astros.


If you think you're a good fit for the position and the team, we’d love to hear from you!


Essential Job Functions:

  • Responsible for assisting with the configuration of the ProVenue system, including ProVenue Online, IVR, ProVenue Reporting Portal, and related premium products and services.
  • Ongoing maintenance of ProVenue system.
  • Keep up-to date on new and enhanced features and communicating to client staff the new and enhanced features.
  • Ongoing review of client-specific best practices related to existing features and functionality with the objective of self-sufficient client operation of the ProVenue system.
  • Assist client in operating the ticketing system including ongoing support for box office.
  • Provide client support on the ProVenue system while events are on sale and at performance times.
  • Coordinate seasonal tasks and processes, including but not limited to season rollover, expansion, invoicing, printing, and single ticket on-sale events.
  • Coordinate the communication of information to internal Tickets.com departments, including Call Center, IVR, Application Services, and Configuration Management-PVO.

Position Requirements:

  • Computer proficiency essential – Microsoft Office Suite; ability to easily learn new technology as needed.
  • Tickets.com PV product knowledge required
  • Must be client service-oriented
  • Excellent communication skills, both verbal & written
  • Detail oriented, organized, proven ability to follow up on tasks
  • Self-starter, able to prioritize and work independently with minimal supervision
  • Ability to work effectively under pressure
  • Valid driver’s license and vehicle insurance
  • Box Office experience preferred
  • Tickets.com PVO product knowledge preferred

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Promotions
Manager, Promotions & Special Events - Washington Nationals (Washington, DC)

Summary:

The Manager of Promotions and Special Events is an essential position on the Marketing team that lead the development and execution of all large club events and promotions.

Essential Duties and Responsibilities:

·         Lead development, direction and execution of all large club events such as NatsFest, Opening Day, Postseason programming, Season Plan Holder Appreciation Day

·         Manage all promotional calendar and giveaway strategic planning and work closely with purchasing to source quality items while maximizing budget

·         Supervise  Coordinator, Promotions & Special Events

·         Oversee and manage venue and production contracts for NatsFest

·         Schedule and manage Players and Baseball Operation for NatsFest, SPH Appreciation Day, Team Store Signing, Promo item signings, Fan Finale item toss

·         Management of Group Sales focused theme nights ( Ladies Night, Star Wars Day, Pet Day, ‘80’s Night, Fan Appreciation Month and Heritage Nights)

·         Attending conferences and working with other team peers to initiate and activate league wide initiatives

·         Develop concepts and secure new and creative promotional items events for Group Sales and Corporate Partnership 

·         Assist with  with creating Marketing and Community Engagement programming initiatives Management of all game day in-park concourse programming including tabling and Corporate Sales partner activation

·         Oversee targeted initiatives such as Jr. Nationals Kids Club and All-Star Game Campaign

·         Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

·         Bachelor’s degree in related area of study

·         Minimum of 5  years of relevant experience in Special Events or Marketing

Knowledge, Skills, and Abilities necessary to perform essential functions

·         Broad knowledge of market trends and values as they pertain to event management and vendor negotiations

·         Professional presence exhibited at all times and the ability to make sound and rational decisions in time-sensitive circumstances

·         Strong ability to work well with all departments through excellent written and oral communication

·         Effective management of budgets, resources and production timelines

·         Attendance at all Nationals home games

Physical/Environmental Requirements

·         Office: Working conditions are normal for an office environment.

·         Work may require occasional weekend and/or evening work.

·         Work may require a lot of walking

·         Work may require lifting and or moving boxes

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 5 years experience in Special Events or Marketing? If yes, please explain here...
2. Yes/No. Do you live in DC, Maryland or Virginia?
3. Yes/No. Do you have experience with promotional giveaway strategy? If yes, please explain here...


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