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Current available jobs in Sales & Marketing:


» Account Executive - Sales - Camelback Spring Trainning, LLC (Phoenix, AZ)
» Group Account Executive - Cincinnati Reds (Cincinnati, OH)
» Season Sales Account Executive - Cincinnati Reds (Cincinnati, OH)
» Manager, CRM - Houston Astros (Houston, TX)
» Inside Sales Representative - Seasonal - Los Angeles Angels of Anaheim (Anaheim, CA)
» Account Executive, Group Sales - New York Mets (Flushing, NY)
» Vice President, Ticket Sales & Service - New York Mets (Flushing, NY)
» Director, Corporate Partnership Sales - New York Mets (Flushing, NY)
» Ticket Sales Representative - New York Mets (Flushing, NY)
» Ticket Sales and Services Internship - Pittsburgh Pirates (Pittsburgh, PA)
» Customer Service Representative (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)
» Sponsorship Account Executive - San Francisco Giants (San Francisco, CA)
» Special Events Coordinator - St. Louis Cardinals (St. Louis, MO)
» Direct Sales Representative - St. Louis Cardinals (St. Louis, MO)
» *Membership Specialist - Tampa Bay Rays (St. Petersburg, FL)
» Group Sales Account Executives - Texas Rangers (Arlington, TX)
» Coordinator, Client Services - Business Partnerships - Texas Rangers (Arlington, TX)
» Inside Sales Representative - Bilingual - Texas Rangers (Arlington, TX)
» Inside Sales Representative - Texas Rangers (Arlington, TX)
» Full Service Account Executive - Texas Rangers (Arlington, TX)
» Representative, Inside Sales - The San Diego Padres (San Diego, CA)
» Client Service Representative - Tickets.com (Phoenix, CA)



Sales & Marketing: Ticket Sales
Account Executive - Sales - Camelback Spring Trainning, LLC (Phoenix, AZ)

TICKETING SALES DEPARTMENT

Job Posting

 

Camelback Ranch - Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

 

            Title:                  Account Executive - Sales                                        Reports to:      Director of Ticket Ops.

Status:             Seasonal -Nov ’14-March’15 (approx 40+hrs/week)            Deadline:         October 10, 2014

 

Account Executives are responsible for selling and maintaining new season ticket sales, group sales, suite sales and party function areas for the upcoming spring training season.

 

Essential Duties and Responsibilities:

  • Complete a pre-determined minimum number of outbound calls daily to targeted lists and respond to heavy inbound call volume.
  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Meet or exceed organization’s individual, season and group sales goals.
  • Other jobs to be performed include but not limited to assisting with lines at the ticket windows and gates during ingress.
  • Handle ticket related customer service inquiries and refer difficult or unresolved issues to supervisor.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, sending e tickets, sales collateral, etc.).
  • Perform general office duties as required.

 

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.
  • Personal transportation to and from work is strongly recommended.

 

Qualified candidates may submit an application and/or resume and cover letter through our website at www.camelbackranchbaseball.com

 

 

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, color, race, disability or gender.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have previous ticket sales experience? If yes, please explain.
2. Yes/No I have previous experience utilizing Tickets.com? If yes, please explain.
3. Yes/No I am able to provide housing for myself in the Phoenix/Glendale area from November-March?
4. Why are you right for this position?


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Sales & Marketing: Ticket Sales
Group Account Executive - Cincinnati Reds (Cincinnati, OH)

Department:    Group Sales

Job Title:         Group Account Executive

Reports To:     Director of Group Sales & Service

FLSA:               Exempt, Salaried

Job Purpose:    Identify and contact prospective clients, generate sales proposals, service existing accounts and ensure quality and consistency of service and/or product delivery.

Essential Duties and Responsibilities:

  • Identify sales prospects and contacts
  • Prepare action plans and schedules to hit yearly sales goals
  • Follow up on new leads and referrals resulting prospecting
  • Meet a daily and weekly minimum of outbound new business calls, renewal calls as well as appointments
  • Establish rapport and build relationship with current and potential clients
  • Oversee account services through quality checks and other follow-up
  • Identify and resolve client concerns
  • Be able to work weekends and holidays as pertaining to game schedule and group sales events
  • Prepare a variety of status reports including activity, sales, follow-ups, referrals, information or feedback gathered through daily work
  • Coordinate shipping schedules and delivery of merchandise and services
  • Perform miscellaneous job-related duties as assigned

 

Experience, Education and Licensure:

  •   Bachelor’s Degree required
  •   At least 2-3 years of experience that is directly related to the duties and responsibilities specified

 

Knowledge, Skills, and Abilities:

  • Strong interpersonal and communication skills
  •  Ability to prepare routine administrative paperwork
  • Knowledge of planning and scheduling techniques
  • Ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to problem solve and think on the spot
  • Ability to create, compose and edit written materials
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize, and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up on sales leads and referrals

 

Work Environment:

Work is normally performed in a typical interior/office work environment

 

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

 

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

 Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2-3 years of experience that is directly related to the duties and responsibilities specified?


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Sales & Marketing: Ticket Sales
Season Sales Account Executive - Cincinnati Reds (Cincinnati, OH)

Department: Season Sales
Job Title: Season Sales Account Executive
Reports To: Director of Season Ticket Sales & Retention       
FLSA: Salaried, Non-exempt Fluctuating Half-Time Overtime

Job Purpose:    This full time sales position is focused on selling full-menu inventory for the Cincinnati Reds, including season tickets, group, hospitality and suite ticket packages via phone and face-to-face appointments.  This person must be self-motivated and possess the skills required to create and execute a business sales plan to sell ticket packages at Great American Ball Park.  This person will be responsible for individual and team ticket and revenue goals.  Top performers will be considered for growth opportunities within the Reds Organization.  

Essential Duties and Responsibilities:

  • Sell ticket packages to businesses and individual fans via phone sales, face-to-face appointments and referrals
  • Prepare action plans and schedules to identify specific targets
  • Identify, establish rapport and maintain contact with sales prospects and contacts
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the team
  • Meet or exceed outbound call volume per day as set by Director of Season Sales & Retention
  • Utilizes company CRM system to manage accounts, pipelines, productivity and measurements
  • Develop and execute the preparation, issuance, and delivery of sales materials
  • Provide excellent customer service at all times
  • Identify and resolves client concerns
  • Prepare a variety of status reports, including activity, closings, follow-up, reports on special developments, information, or feedback gathered through field activity.
  • Ability to work nights, weekends, and holidays
  • Perform miscellaneous job-related duties as assigned

Experience, Education and Licensure:

  • Bachelor degree in Business Administration required
  • Three to five years’ experience in sales

Knowledge, Skills, and Abilities:

  • Ability to persuade and influence others
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to utilize advertising and/or sales promotion techniques
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up sales leads and referrals

Work Environment:

  • Work is normally performed in a typical interior/office work environment however employee may have “game-day” responsibilities where the employee may be exposed to weather conditions prevalent at the time.
  • Hours may include nights, weekends and holidays.

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Display high level of integrity, positivity, and accountability in all aspects of the job
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor degree in Business Administration ?
2. Do you have three to five years’ experience in sales?


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Sales & Marketing: Database Marketing/Analytics
Manager, CRM - Houston Astros (Houston, TX)

Summary:   

The CRM Manager will be responsible for supporting the application of the organization’s database systems with the primary emphasis on effectively promoting and facilitating the usage of Microsoft Dynamics CRM.  Reporting to the Director of Business Strategy & Analytics, this position will work with the Ticket Sales, Corporate Partnership, and Marketing departments to leverage the organization’s CRM system to drive business results.

Essential Duties and Responsibilities: 

CRM System Management

  • Coordinates overall and day-to-day database maintenance and administration for the CRM database and software with support from Ticket Operations.
  • Coordinates the lead upload process to the CRM system.
  • Consistently tracks each campaign and sales lead in the CRM system by coordinating with department Directors in managing the lead distribution to all sales and service employees.
  • Oversees data hygiene to ensure accuracy and consistency of data.
  • Maintains relationship with CRM application vendor as well as with other potential data vendors.

CRM System Training and Education

  • Executes CRM and ticket software training programs for employees by identifying areas of improvement and creating training topics such as CRM workshops and best practice. sessions throughout the season.
  • Manages system use by all employees, identifying and correcting any improper use.

CRM System Improvements and Enhancements

  • Creates dashboards, views and system queries to tailor the use of the CRM system for sales and service representatives as well as management.
  • Creates automated CRM processes e.g. activity creation for new phone calls, birthday/anniversary contacts, and automated emails for new sales.
  • Proactively identifies areas for improvement in the sales process that increase salesperson efficiency and enhance management of the sales team.
  • Stays abreast of CRM solutions and developments in the industry.  Attends relevant trade shows and events.

Sales and Service Data Analysis

  • Works with Director, Business Strategy & Analytics to identify opportunities to increase sales efficiency and closing rates through lead scoring, optimization of lead distribution, and other advanced methods.
  • Assists in analyzing customer databases to identify new leads.
  • Assists in development of business intelligence platform using Tableau.

Education and/or Experience:

·         Bachelor’s degree in Business, Statistics, Computer Science, or a related field.

          2+ years of work experience.

·         Good understanding of business, sales and marketing principles, especially the sales process.

·         Proficient in Microsoft CRM, SalesForce.Com or other CRM/database application experience.

·         Experience with Business Intelligence tools, preferably Tableau.

·         Proficient with MS Office products including Word, Excel, Access, Power Point, and Outlook.

·         Previous experience with Archtics ticketing system is preferred.

·         Ability to analyze and manipulate data into clearly understandable end user reports.

·         Adept in planning, leading change and multi-tasking.

·         Proactive in identifying areas for improvement and proposing solutions.

·         Strong time management, written and communication skills.

·         Must be team-oriented and self-motivated and possess a positive attitude.

·         Must be willing to work flexible hours.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in Business, Statistics, Computer Science or related field?
2. Do you have at least 2 years of work experience?
3. Do you have personal experience with a CRM system?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Seasonal - Los Angeles Angels of Anaheim (Anaheim, CA)

Ever dreamed of working for your favorite MLB team?  Angels Baseball is currently looking for Seasonal Inside Sales Representatives for the Ticket Sales department.  This is an excellent opportunity to get your feet wet in sports sales while working in a fun, energetic environment.

RESPONSIBILITIES: The Inside Sales Representative works in the sales office making outbound calls to qualify clients and sell season seats, mini-plans, group events, luxury suite rentals, and spring training packages. Responsibilities also include providing quality customer service for existing clients as well as working to renew and upgrade their ticket packages. Compensation is largely based on sales performance through commission.  (Please note that this is a temporary/seasonal assignment working about 40 hours per week for up to 26 weeks at which time employment ends.) 

 

REQUIRED QUALIFICATIONS: High school diploma or equivalent, sales or customer service experience (retail, direct, corporate)

DESIRED QUALIFICATIONS: Outbound calling skills and sports marketing are helpful. Applicants must be PC literate, have strong organizational skills with attention to detail and ability to follow through, possess ability to demonstrate exceptional guest service skills over the phone and in-person, able to handle multiple tasks at one time, work well under pressure and be able to work non-traditional hours occasionally (nights, weekends and holidays).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have knowledge of the Greater Los Angeles Market and possible leads?
2. Do you have previous sales, telemarketing or customer service experience?
3. Are you available to work non-traditional hours, including nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - New York Mets (Flushing, NY)

Job Title: Group Sales Account Executive
Department: Ticket Sales and Services
Location: Citi Field
Reports to: Senior Director of Group Sales
FLSA Status: Non-Exempt

 

 

JOB SUMMARY:
Group Sales Account Executives sell a comprehensive array of NY Mets’ ticket-related products with a strong emphasis on Group Tickets, Hospitality Spaces and Single Game Suite Rentals along with up-selling existing group accounts. This position will be responsible for selling and servicing accounts, along with creating new Special Events and group ideas. Other products include Full Season, Partial Plan and Pack inventory. Ideal candidate must be detail oriented and organized with the ability to effectively communicate with a wide range of clientele.


Responsibilities:
• Responsible for, but not limited to, the sales of Group and Hospitality tickets, as well as Single Game Suite Rentals to both corporations and the general public
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Aggressively build new relationships through outside appointments, in-park tours and cold calling
• Generate out of office as well as in Citi Field “face-to-face” meetings to create new opportunities with top area businesses
• Provide a superior level of customer service to all fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities and Special Events
• Plan, coordinate and execute group events as part of the Mets Community, Health, Heritage and Theme Day schedule
• Game day activities include greeting groups in attendance at each home game; assisting with any sales related game activities; addressing any group problems or concerns
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and game-day duties


Requirements:
• A minimum of two years of successful sales experience regardless of previous industry
• Strong working knowledge of the Tri-State area
• Four-year college degree
• Strong organizational and time-management skills
• Excellent oral and written communication, customer service and problem solving skills
• Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
• Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue)
• Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days
• Availability to work flexible hours including nights, weekends and holidays
  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Salary expectation:
2. Describe your Sales background as it relates to this position:
3. One word to describe yourself:
4. Describe how you would handle a difficult client:
5. Describe your Hospitality background as it relates to this position:
6. Describes a sales scenario where you overcame an objection or rejection:
7. Do you have the ability to work nights and weekends?


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Sales & Marketing: Sales & Marketing Management
Vice President, Ticket Sales & Service - New York Mets (Flushing, NY)

Summary:

The Vice President, Ticket Sales & Services is responsible for providing the overall leadership, management and strategic direction for the New York Mets Ticket Sales & Service Department while maximizing revenue, efficiency, and profitability for the department. The Ticket Sales & Service Department consists of the following areas; Ticket Sales, Season Ticket Service & Retention, Premium and Suite Sales, Group Sales, Inside Sales, and Ticket Office Operations. 

 

Essential Duties and Responsibilities:

  • Provide strong leadership, recruitment, management, supervision and motivation to the 60+ full time employees of the ticket sales, service and operations departments through the use of evaluation, training, coaching and situational practices.
  • Responsible for all Ticket Sales & Service operations including budget formulation and control, capital expenditures, sales and financial reporting.
  • Evaluate sales strategies and development of innovative opportunities for the Ticket Sales & Service Department in an effort to meet or exceed all revenue goals.
  • Develop and execute a short and long term Ticket Sales & Service business plan.
  • Provide strategic direction on maximizing existing revenue opportunities while developing new revenue streams. 
  • Manage and maintain the revenue and expense budgets for Ticket Sales & Service.
  • Continuously evaluate businesses processes to create efficiencies in the sales, delivery and customer service disciplines.
  • Monitor daily, weekly, monthly, and yearly results of ticket staff to measure productivity and results.
  • Maximize revenue by developing, managing and maintaining all synergistic relationships as it relates to Ticket Sales & Service’s programs that are critical to the development of revenue.
  • Monitor and develop pricing strategies for all ticket related products.
  • Create a synergistic and collaborative team environment for personal accountability, professionalism and personal achievement within a positive team-first atmosphere. 
  • Develop a compensation plan that focuses on overall department goals, personal accountability along with the ability and opportunity for sales and service staff to overachieve.
  • Serve as a member of New York Mets Leadership Team.
  • Other duties as assigned by Executive Vice President & Chief Revenue Officer.

 

Qualifications:

  • Proven strategic leadership skills.
  • Excellent interpersonal skills with an ability to communicate effectively with internal and external clients.
  • Bachelor’s degree required.
  • Minimum 5 years of professional team and/or sports sponsorship sales leadership experience preferred. 
  • Minimum of ten years related sales experience in sports or agency.
  • Thorough knowledge of leadership and business principles related to strategic planning, operations, reporting, budgeting, marketing, employee relations and staffing is required.
  • Ability to motivate others to reach and surpass financial and production goals.
  • Excellent organizational skills.
  • Excellent oral and written communication skills.
  • Must be creative, well-organized, possess a strong work ethic, desire to excel and willingness to learn.
  • Ability and willingness to work extended hours, including, nights, weekends and holidays, as needed, to achieve personal and department goals.
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years related professional team and/or sports sponsorship sales leadership experience?
2. Do you have a minimum of 10 years related (sales) sports industry experience?


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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Partnership Sales - New York Mets (Flushing, NY)

Summary:

The Director, Corporate Partnership Sales is responsible for creating, developing and selling fully integrated partnerships with local, regional and national companies.  These partnerships consist of in-park signage, scoreboard features, retail promotions, publication advertising, promotional giveaway days, mets.com, and other marketing opportunities at Citi Field. This person will be responsible for driving new business as well as managing several existing accounts within our sponsorship portfolio.  

Essential Duties and Responsibilities:

  • Target and identify potential corporate partners through cold calling, networking and presenting partnership opportunities to key decision-makers
  • Negotiate sales to conclusion including both letter of confirmation and sponsorship agreement
  • Work closely with Executive Director, Corporate Partnerships Sales and other members of the corporate partnerships development team to achieve departmental revenue goals
  • Work closely with department activation coordinators to ensure that all marketing elements included in a partnership are delivered in accordance with provisions of each agreement
  • Work closely with other departments within the organization on corporate partnership related programs
  • Sell to performance standard (quota)
  • Collections on all sales
  • Overall client satisfaction and continued renewal of relationship with team
  • Overall communication of client’s needs and details of clients business and expectations to team personnel

Qualifications:

  • Bachelor’s degree required
  • 7 years of professional team and/or sports sponsorship sales experience preferred 
  • Excellent people skills with an ability to communicate effectively with clients and fellow employees
  • Excellent oral and written communication skills
  • Must be creative, well-organized, possess a strong work ethic, desire to excel and willingness to learn
  • Ability and willingness to work nights, weekends and holidays as needed
  • Must be willing to work extended hours necessary to achieve personal and department goals
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 7 years of sponsorship sales experience?


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - New York Mets (Flushing, NY)

 

JOB SUMMARY:
Ticket Sales Representatives (TSR) generate excitement and drive revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals, and local groups/organizations. Our TSRs reach their goals by phone prospecting, setting outside and inside appointments, hosting in-arena tours, participating in sales/promotional events and prospecting at Mets home games as well as internal/external events.  They are also responsible for delivering exceptional customer service, updating and maintaining account records and other duties as assigned.

 

ACCOUNTABILITIES:

 

  • Meet or exceed established weekly, monthly and annual sales goals

  • Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages to both corporations and the general public.

  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management

  • Generate a pre-determined minimum number of weekly out of office as well as in stadium “face-to-face” meetings to create new business opportunities

  • Provide a superior level of customer service to all Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike

  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities

  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members

  • Participate and contribute to daily or weekly sales team meetings and training sessions

 

REQUIREMENTS:                    

 

  • Strong organizational and time-management skills

  • Undergraduate Degree

  • Excellent oral and written communication, customer service and problem solving skills

  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems

  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays

  • Availability to work flexible hours including nights, weekends and holidays

  • Sales and/or sports industry experience is preferred

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience?
2. What excites you about this position?
3. Have you worked in the sports industry?
4. If a writer or reporter was to write an article about you, what would the title be?


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Sales & Marketing: Client Relations/Customer Service
Ticket Sales and Services Internship - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

**CANDIDATES MUST BE AVAILABLE TO WORK IN PITTSBURGH DURING THE 2014 FALL SEMESTER**

This internship will assist the Ticket Sales Department (Premium, Retention, New Business and Groups) with various season and off-season office tasks, as well as game day responsibilities. This internship will also support the sales team with managing kids club and also with developing marketing and sales materials and managing the distribution of this material to potential customers that have been targeted through market research. In addition to learning the basics of our main ticketing system (CRM and PVE), the intern will update customer information and learn the programs. This internship will also assist the sales staff at events hosted at the ballpark and off site, including PirateFest, Season Ticket Holder events, and Group/Premium events.


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Sales & Marketing: Client Relations/Customer Service
Customer Service Representative (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

 

***CANDIDATES MUST BE AVAILABLE TO WORK IN PITTSBURGH ON A SEASONAL/PT BASIS**

Job Summary:
This position is responsible for providing customer service and problem-solving in accordance to Pittsburgh Pirate Policies, Procedures, and Programs to all current and potential ticket holders and to record into a database all pertinent information to aid in servicing customer accounts.

Primary Responsibilities:

  • Providing customer service to current and potential ticket holders, such as: problem-solving, ticket processing, and handling inquiries and requests.
  • Recording and entering into a data base all pertinent customer information including: new names, addresses, and all other information considered to be important to the servicing of customer accounts.
  • Learning all Pirates policies, procedures, & programs to ensure proficient service in answering customer inquiries & problem-solving.
  • Handle a variety of ticket orders, such as: promotional orders, ticket exchanges, season ticket add on orders, and various ticket plans and deals.
  • Assist in fulfillment of benefits for Season Ticket Holders.
  • Assist with Season Ticket Holder events.
  • Game day duties including answering incoming ticket line questions.
  • All other duties as assigned by the Manager, Season Ticket Services and Retention and Coordinator, Season Ticket Services and Retention

Required Qualifications:

Minimum of one year customer service experience 
Database entry experience 
Proficiency in Microsoft Office Applications 
Ability to work nights and weekends

Desired Qualifications

Bachelor's Degree in Business Administration, Sports Marketing, Sales, or equivalent experience   
Knowledge of Microsoft CRM Database and Ticketing Software
    

Please Note
This position is seasonal with no relocation assistance or health and welfare benefits.
 


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Sales & Marketing: Corporate Sponsorship Sales
Sponsorship Account Executive - San Francisco Giants (San Francisco, CA)

Position: Sponsorship Account Executive
Reports To: Director, Sponsorship Sales
Department: Corporate Sponsorship
Status: Exempt
Position Type: Full-Time


Position Summary:
The San Francisco Giants are seeking an experienced sponsorship sales executive who will focus on business development and overall revenue generation as it relates to sponsorship and The San Francisco Giants. More specifically, this role will be responsible for cultivating leads, developing targeted marketing proposals, securing sponsorship partners, and retaining and activating accounts.

Position Responsibilities:

  • Develop and present customized proposals to include signage, promotions, naming rights, Hispanic marketing, hospitality entitlements and media (TV, radio, print & digital)
  • Sell sponsorship packages to both new and existing clients based on their marketing objectives and budgets
  • Work within a team environment to achieve the revenue goals for the organization
  • Qualify leads and develop a strategy to close new and existing business in a timely manner
  • Utilize all available resources including the internet, assorted publications, television, and radio to develop a robust target list of potential sponsors/advertisers
  • Maintain account receivables to ensure sponsorship payments are kept up-to-date
  • Service all accounts including day-of-game responsibilities throughout the season
  • Work in tandem with sponsorship services on execution
  • Heavy emphasis on cold calling and new business


Knowledge and Skills:

  • Bachelors Degree required with emphasis in communications, marketing and/or business preferred
  • Minimum of 4-7years in sports media/sponsorship sales experience
  • Proven ability to network within corporate community with the instinct for selling sports
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast-paced and time sensitive environment
  • Demonstrated experience with Outlook, Word, Power Point, and Excel
  • Experience with Salesforce CRM preferred
  • Experience with Scarborough Sports Marketing preferred
  • Exceptional interpersonal and communication skills and adhere to highest ethical standards
  • Ability to work non-traditional hours

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Sales & Marketing: Event Operations/Management
Special Events Coordinator - St. Louis Cardinals (St. Louis, MO)

 

 

 

 

 

 

Summary of Responsibilities:

Sell, coordinate and manage the execution of internal and external special events.  The primary goal of this position is to use excellent customer service to close sales, plan and communicate details and flawlessly execute special events.  The efforts of this position contribute to the department goals of increased revenue on non-game days.  Currently the department hosts over 400 events and photo sessions per year with over $1.3 million in annual revenue.

 

Essential Functions of the Job:

  • Facilitate sales of venue areas and event programs.  This includes providing comprehensive information by phone and e-mail, conducting sales tours with potential clients and designing event programming with client’s objectives in mind.
  • Prepare and provide accurate contracts, invoices and layouts to clients.  Manage client payments and contract adherence.
  • Coordinate daily department activities.  Includes answering phone calls and e-mails, hosting sales tours, providing special event information, updating facility coordination schedule, creating and distributing function sheets and layouts, managing host schedules, generating event sales proposals.  Also assist others in the department as needed.
  • Plan, organize and produce events with internal and external clients and coordinate event operations with other departments, Sportservice and outside vendors.  Distribute pertinent event information through accurate, detailed function sheets and layouts.
  • Coordinators must anticipate potential problems and address client concerns and unforeseen/unexpected situations in a professional, efficient and effective manner.  These situations include inclement weather, guest medical and safety issues, equipment failure and inappropriate guest behavior.
  • Manage operations of non-baseball events to ensure that facilities are setup properly, the venue is clean and staff is prepared for the event.  Supervise event staff and monitor catering operation.
  • Coordinators are also responsible for: managing Special Event Host staff; aiding in creation of Special Events marketing and PR efforts; maintaining Special Events photo library.
  • Manage the Special Events calendar.

 

Education and Experience Required:

  • Bachelor’s degree in Hospitality or related field.
  • 3 years related experience in hospitality, special events or other service industry; or combination of years of experience and education.
  • Hospitality experience preferred.
  • Extensive knowledge of Microsoft Office suite including Excel and Visio.
  • Knowledge of event management software (USI experience preferred).
  • Excellent interpersonal and problem solving skills.

  

Minimum Education and Experience:

  • Bachelor’s degree in Hospitality or related field preferred.
  • 2 years related experience in hospitality, special events or other service industry; or combination of years of experience and education.
  • Strong knowledge of Microsoft Office suite including Excel and Visio preferred.
  • Excellent interpersonal and problem solving skills.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have a Bachelor’s degree in Hospitality or related field? If yes, please explain.
2. Yes or No: Do you have 2 to 3 years related experience in hospitality, special events or other service industry; or combination of years of experience and education? If yes, please explain.


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Sales & Marketing: Ticket Sales
Direct Sales Representative - St. Louis Cardinals (St. Louis, MO)

 

 

 

 

 

 

Summary of Responsibilities:

Responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive and Group Tickets, as well as providing service to existing and prospective customers.  This is an entry level position which provides for extensive training that may lead to opportunities to transition to positions in the Ticket Sales Department and other departments within the organization.  The terms of this position include a two year employment agreement.  This position is expected to begin on or about January 6, 2015 and continue until the end of baseball 2016.  Candidates must be able to work nights, weekends, and holidays as needed.

 

 Essential Functions of the Job:

  • Sell season ticket plans, multi-game ticket packs, all-inclusive and group tickets through daily phone calls and email leads.
  • Actively prospect and research new sales leads.
  • Work in tandem with the Season Ticket, Premium and Group Sales departments to establish a seamless transition from sales to service.
  • Provide excellent customer service during meetings with customers, during phone conversations and via email.
  • Cooperate with Ticket Services to respond to customer inquiries and resolve customer issues.
  • Assist with game day responsibilities at all home games including pre-game entertainment, customer visits in suites and all-inclusive areas and other service-oriented duties.
  • Additional responsibilities as assigned to assist in the success of the Ticket Sales department and the organization.
  • Perform other duties as assigned.

 

Education and Experience Required:

  • Bachelor’s degree in Business, Marketing, Sports Management or related field preferred.
  • Experience in sports industry at college level and/or minor/major league level.
  • Strong written and verbal communication skills.
  • Proven ability to work as a team player.
  • Ability to multi-task.
  • Ability to work flexible hours, including but not limited to evenings, weekends, and holidays.
  • Proficient computer skills (Microsoft Office, Outlook, etc.). Ticketing system experience preferred.
  • Desire to learn and grow professionally in the sports industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have a Bachelor’s degree in Business, Marketing, Sports Management or related field? If yes, please explain.
2. Yes or No: Do you have experience in sports industry at college level and/or minor/major league level? If yes, please explain.


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Sales & Marketing: Ticket Sales
*Membership Specialist - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking a candidate for a Membership Specialist (November - June) to sell packs for the 2015 season.

Responsibilities include but are not limited to:
- Selling a variety of ticket options from single game tickets to ticket plans over the phone or in person through appointments at Tropicana Field
- Providing customer service for any ticket related issues or questions
- Responsible for maintaining a database of contacts, sales contacts, and sales reports
- Representing the Ticket Sales department at various promotional events and in-game sales tables

Required knowledge/skills/job qualifications:
- Bachelor’s Degree with performance track record focused on excellence
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately, and exhibit an eagerness to learn best sales techniques from more senior personnel
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner
- Candidates with high levels of optimism and persuasiveness will have greater success
- Previous examples of leadership roles assumed and/or initiative taken
- Proficiency in Microsoft Office applications

All offers contingent on satisfactory background check.


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Sales & Marketing: Ticket Sales
Group Sales Account Executives - Texas Rangers (Arlington, TX)

JOB SUMMARY:

The Group Sales Account Executive is responsible for producing revenue through the sale of group tickets, full-season tickets, mini-plan packages and suite rentals, primarily to businesses in and around the Dallas-Fort Worth Area Metroplex.  Direct functions include the development and service of new and past customers, continual prospecting and communication with the business community and a strong commitment to success and building quality relationships.

ESSENTIAL FUNCTIONS:

•    Selling of Texas Rangers group tickets, full-season tickets, mini-plan packages, and suite rentals.
•    Maintaining of current base of past season group buyers.
•    Recruiting of new business with emphasis on networking and cold calling.
•    Significant emphasis placed on self-generated lead acquisition.
•    Working Game Days
•    Participating at trade shows and special events.

QUALIFICATIONS:

•    Must have two to three years experience in ticket/season sales, radio, television, hospitality or service industry sales.
•    Must know local market.
•    College degree required.
•    Excellent customer service and computer skills.
•    Excellent communication skills.
•    Must be a motivated self-starter.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.


Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Sponsorship Services/Activation
Coordinator, Client Services - Business Partnerships - Texas Rangers (Arlington, TX)

JOB SUMMARY:

The Coordinator, Client Services’ position serves as the primary point of contact for various corporate partners. The role must ensure that all partnership assets are fulfilled while helping Rangers corporate partners grow their business and also includes preparation of proposals, contracts and internal documents for other members of the Business Partnerships staff.

ESSENTIAL FUNCTIONS:

1. Prepare proposals for Rangers Corporate Partnership team

2. Prepare contracts and internals for Rangers Corporate Partnership team

3. Assist with contract fulfillment.

4. Maintain Sales Recap and Inventory Avails.

5. Serve as a host for Corporate Partners at Rangers games in assisting with on-field and promotional events

6. Assist with training and managing interns.

7. Provide sales support and customer service as directed by corporate sales management.

8. Perform some data entry, filing, making copies, etc.

9. Perform special projects as assigned.


QUALIFICATIONS:

1. Two years office experience preferred.

2. Bachelor’s degree from an accredited 4-year college

3. Must be computer literate, Word, Excel, etc.

4. Must have excellent communication skills; ability to communicate with various levels of management.

5. Excellent customer service skills needed.

6. Previous experience working with clients is a plus.
 


Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Inside Sales Representative - Bilingual - Texas Rangers (Arlington, TX)

Description

The Inside Sales position is responsible for producing revenue through the sale of full-season tickets, mini-plan packages, group tickets and luxury suites, primarily to businesses in and around the Dallas-Fort Worth Area Metroplex. Direct functions include the development and service of new and past customers, continual prospecting and communication with the business community and a strong commitment to success and building quality relationships. 

ESSENTIAL FUNCTIONS:

  • Selling Texas Rangers full-season tickets, mini-plan packages, group tickets and suites
  • Meeting or exceeding weekly, monthly and/or long term goals
  • Provide great customer service to all accounts
  • Will be required to make no less than 60-75 calls per day
  • Recruiting of new business with emphasis on networking and cold calling
  • Significant emphasis placed on self-generated lead acquisition
  • Must organize leads/prospects for weekly reporting
  • Visit clients on game days
  • Participate at events such as the Season Ticket Holder Picnic, Fan Fest and trade shows

Requirements

QUALIFICATIONS:

  • MUST HAVE PASSION FOR TICKET SALES AND STRONG WORK ETHIC.
  • Must be fluent in English and Spanish
  • College degree required
  • Excellent customer service and computer skills
  • Excellent communication skills
  • Must possess a high level of energy
  • Must be a motivated self-starter
  • Time Management skills are crucial

Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Inside Sales Representative - Texas Rangers (Arlington, TX)

Description

The Inside Sales position is responsible for producing revenue through the sale of full-season tickets, mini-plan packages, group tickets and luxury suites, primarily to businesses in and around the Dallas-Fort Worth Area Metroplex. Direct functions include the development and service of new and past customers, continual prospecting and communication with the business community and a strong commitment to success and building quality relationships. 

ESSENTIAL FUNCTIONS:

  • Selling Texas Rangers full season tickets, mini plan packages, group tickets and suites
  • Meeting or exceeding weekly, monthly and/or long term goals
  • Provide great customer service to all accounts
  • Will be required to make no less than 60 - 75 calls per day
  • Recruiting of new business with emphasis on networking and cold calling
  • Significant emphasis placed on self-generated lead acquisition
  • Must organize leads/prospects for weekly reporting
  • Visit clients on game days
  • Participate at events such as the Season Ticket Holder Picnic, Fan Fest and trade shows

Requirements

QUALIFICATIONS:

  • MUST HAVE PASSION FOR TICKET SALES AND STRONG WORK ETHIC
  • Experience in ticket, group, season, suite or sponsorship sales preferred
  • College degree required
  • Excellent customer service and computer skills
  • Excellent communication skills.
  • Must possess a high level of energy.
  • Must be a motivated self-starter.
  • Time management skills are crucial.

Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Full Service Account Executive - Texas Rangers (Arlington, TX)

Description

Essential Functions:

  • Primary focus of selling season ticket packages and renewing personal season ticket account base
  • Responsible for selling and renewing all sales products including season tickets, groups, nightly and season suites
  • Build and foster relationships with past, current and potential new business clients
  • Responsible for self-generated lead acquisition to maximize number of sales and overall revenue
  • Meet or exceed daily call minimums
  • Meet or exceed weekly, monthly and long term sales goals in the areas of season tickets, groups, nightly suite rentals and hospitality sales
  • Prospecting, qualifying leads and setting face-to-face appointments at Globe Life Park in Arlington for new business development
  • Maintain account and lead records in CRM to track sales efforts, customer service and total touchpoints.
  • Work within a team environment to achieve common club goals
  • Provide excellent customer service and care to all accounts and leads
  • Work games when assigned game day duties or when visiting season ticket, suite or group accounts
  • Entertain current and potential clients at Globe Life Park in Arlington
  • Visit clients during Rangers events such as Season Ticket Holder Picnic, Fan Fest and Catch in the Outfield
  • Other duties as assigned

Requirements

Qualifications:

  • MUST HAVE PASSION FOR TICKET SALES AND STRONG WORK ETHIC
  • Experience in ticket, group, season, suite or sponsorship sales
  • College degree required
  • Excellent customer service and computer skills
  • Excellent communication skills
  • Must possess a high level of energy
  • Must be a motivated self-starter
  • Time management skills are crucial

Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Representative, Inside Sales - The San Diego Padres (San Diego, CA)

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on making outbound phones calls to fans and local businesses in an effort to set face to face appointments with the goal of selling Memberships, Groups, and Suites. Throughout the program, the individual will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:
• Reports daily to the Membership Development Managers
• Makes 80-100 telephone sales calls per day to set up face to face appointments with the goal of selling Memberships, Groups, and Suites
• Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Managers of Membership Development

QUALIFICATIONS:
• A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn

• Individuals must be self-starters and comfortable making cold calls
• College degree preferred
• Fluently bilingual in English/Spanish a plus
• Individuals must be proficient in Microsoft Office including Word, Excel, and Outlook.

The San Diego Padres are an Equal Opportunity Employer. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Where did you graduate from college?
2. Do you speak and write fluent Spanish?
3. What was your best learning experience working in sports?
4. Why do you think you would be successful in sales?
5. Why the San Diego Padres?


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Sales & Marketing: Client Relations/Customer Service
Client Service Representative - Tickets.com (Phoenix, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. At Tickets.com, we're a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

 

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Client Services Representative to support our client Camelback Ranch stadium, spring training homes of the Los Angeles Dodgers and Chicago White Sox. This position will work primarily at Camelback Ranch stadium. The Client Services Representative is responsible for creating and maintaining events and reports for our clients on Tickets.com ticketing software. The Client Services Representative is also responsible for maintaining relationships with Tickets.com's MLB clients. Additional responsibilities include, season account support, on-sale support, and system training and support.


If you think you're a good fit for the position and the team, we’d love to hear from you!


Position Requirements:

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum two (2) years of experience in client / technical support or related activities.
  • Minimum two (2) years of experience with ticketing software strongly preferred.
  • Box office experience preferred.
  • Computer proficiency essential MS Office Suite; knowledge of UNIX preferred; ability to easily learn new technology as needed.
  • Must be personable and client-oriented.
  • Excellent communication skills, ability to listen carefully, commitment to communicate, professionally, clearly and in a timely manner.
  • Detail oriented, organized, proven ability to follow up on tasks.
  • Self-starter, able to prioritize and work independently with minimal supervision.
  • Work effectively under pressure.
  • Remote evening and weekend availability, as required including having high speed home internet access.
  • Valid Driver License and vehicle insurance.

 

Tickets.com is an Equal Opportunity Employer.


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