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Current available jobs in Sales & Marketing:




Sales & Marketing: Box Office Management
Director, Tickets Sales & Operations - Camelback Spring Training LLC (PHOENIX, AZ)

Camelback Spring Training, the Team owned company that operates Camelback Ranch-Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

             Title:                           Director, Ticket Sales & Operations            

            Reports to:                  President & General Manager                                               

The Director, Ticket Sales & Operations is responsible for the strategic planning, budgeting, financial reporting and day to day operations for both ticket sales and ticket operations.  This position will report directly to the President and serve as a member of the leadership team of the company.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Establish and implement a ticket sales plan (products, targets, database management, etc.) to meet or exceed established sales goals for season tickets, mini plans, group tickets, suites, group function areas and single game ticket sales.
  • Create, manage and implement a comprehensive ticket operations plan.
  • Build all events in the ticketing system, including: seating manifests, price levels, buyer types, ticket packages, holds/kills, discounts, presales, etc. and manage the effective operation. 
  • Serve as liaison with Tickets.com and MLB regarding ticket sales.
  • Maintain and/or grow ticket per cap through management of ticket pricing, discounts, premier games, etc.
  • Hire, train and manage seasonal account executive sales team and box office staff.
  • Establish sales standards, activity levels and revenue goals for each account executive; motivate sales team to insure maximum efficiency and attainment of revenue goals.
  • Develop and enhance annual renewal/up-sell campaigns for season, group and mini-plan customers.
  • Coordinate inbound/outbound ticket sales call campaigns.
  • Collaborate on sales and marketing collateral to insure consistency with brand strategy.
  • Prepare and manage annual ticket sales and ticket operations budgets.
  • Prepare timely and accurate sales reports/forecasts for management of all ticket sources.
  • Monitor customer service inquires and maintain system for timely response to all customer requests and feedback; oversee service and retention strategy.
  • Collaborate on market research and generate database information to provide management with the best possible customer information and market trends.
  • Oversee, monitor and manage the access control system.  Ensure proper equipment and condition; training and reporting.
  • Serve as liaison for Dodgers and White Sox to meet their home game ticket needs.
  • Oversee daily box office operations, including cash management, ticket fulfillment, reporting/reconciliation, etc.
  • Collaborate with Director of Finance & Administration regarding controls, financial reporting, policies, etc.

Requirements/Qualifications: The requirements and physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree from an accredited college or university.
  • Minimum of 5 years related experience, including 2 years management/supervision, preferably in professional sports.
  • Experience working with ticketing system; knowledge of Tickets.com (TDC) system preferred.
  • Strong ability to successfully manage and motivate ticket sales staff, develop and execute sales plans.
  • Ability to develop effective and collaborative working relationships.
  • Strong leadership and communication skills, both verbal and written.
  • Detail oriented and organized; ability to multi-task in fast paced environment.
  • Ability to use good judgment in the scope of assigned authority; ability to effectively analyze situations and develop course of action.
  • Ability to work extended hours, nights, weekends and holidays as required.
  • Ability to stand for long periods of time and to move throughout the Facility.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5 years experience working in a ticket office?
2. Have you worked in a ticket office in a supervisory roll?
3. Have you worked in a ticket office for baseball?


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Sales & Marketing: Ticket Operations
Assistant Box Office Manager - Camelback Spring Training LLC (Phoenix, AZ)

Title:   Assistant Box Office Manager                                                                          

Status:  Seasonal - October 30, 2017 through Friday, April 6, 2018                         

 The Assistant Box Office Manager is responsible in assisting the Director on hiring/scheduling and training the box office ticket sellers.  This position will also be responsible for the overall operation of our Home Plate Box Office.  This position will be required to work 7 days a week during the month of March. 

This position has an hourly rate of $12.00.

 Essential Duties and Responsibilities:

  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Maintain and continually grow a prospect database and track new sales leads.
  • Handle ticket related customer service inquiries and refer unresolved issues to director.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, tickets, sales collateral, etc.).
  • Escort guests to various locations throughout facility as needed.
  • Perform general office duties as required.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com (ProVenue) system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have box office experience? If so please describe.
2. Do you have experience with ticketing software? If yes, please describe.
3. Are you able to provide local housing from November - April 7th?
4. Do you have staff management experience? If yes please describe.
5. Do you have experience with POS system and/or credit card sales? If yes please describe.


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Sales & Marketing: Premium/Suite Sales
Suites & Premium Service Executive - Cincinnati Reds (Cincinnati, OH)

Department:     Premium Seating

Job Title:          Suites & Premium Service Executive

Reports To:      Director of Premium Sales & Service

Job Purpose:    The Suites & Premium Service Executive is responsible for managing all aspects of Luxury Suites at Great American Ball Park. This position will be relied on to sell, service, and manage full season, partial season, and single game suites. This position will be responsible for individual and team retention and sales goals.

Essential Duties and Responsibilities:

  • Service, manage, and renew full season suite partners
  • Create and execute retention and sales strategy for suites (full & partial season, single game rentals)
  • Comfortable in business settings with C-Level executives
  • Facilitate renewals of season ticket accounts associated with stadium naming rights and corporate partnerships
  • Service selected premium season ticket accounts in an effort to maintain/increase current renewal rate
  • Meet new sales goals (season and group sales) provided by the Director of Premium Sales & Service
  • Deliver hustle results through outbound calls, social selling, and referrals
  • Assist in the creation and execution of the overall service plan for premium seat holders
  • Adhere to procedures and processes necessary to ensure a superior game day experience
  • Plan and execute various retention and new sales events
  • Assist with contract development and administration for premium seat and suite patrons
  • Additional in-game and post-game responsibilities may be required throughout the season
  • Other duties as assigned by the Director of Premium Sales & Service

Experience, Education and Licensure:

  • Bachelor’s degree preferred
  • Candidate should have 2-4 years of sales experience in a business setting and/or sports setting
  • CRM and Tickets.com experience preferred

Knowledge, Skills, and Abilities:

  • Must have knowledge of Microsoft Office applications (Word, Excel, Outlook).
  • The ideal candidate must have excellent communication skills, good grammar, voice and diction, strong interpersonal skills and a team oriented spirit to provide exceptional service to our fans.
  • Must be computer literate, demonstrate proficiency utilizing the team website, ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

  • Work is normally performed in a typical interior/office work environment however employee may have “game-day” responsibilities where the employee may be exposed to weather conditions prevalent at the time.
  • Hours may include nights, weekends and holidays.

 Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

 Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-4 years of sales experience?
2. Do you have experience with CRM?
3. Do you have experience using Tickets.com?


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Sales & Marketing: Consumer Product Sales
Seasonal Ticket Sales Staff - Cincinnati Reds (Cincinnati, OH)

Department: Single Game Ticketing
Job Title: Seasonal Ticket Sales Staff
Reports To: Director of Single Game Ticketing
FLSA: Hourly, Non-Exempt
Term: October 23 – December 31
Commitment: 29 hours/week. Hours may include nights, weekends and holidays.

Essential Duties and Responsibilities:

  • Maintain an outgoing, enthusiastic, and friendly disposition.
  • Be comfortable and confident working with the public.
  • Be able to work as part of a sales team.
  • Assist shoppers to find the goods and products they are interested in purchasing.
  • Answer questions regarding Reds ticket packages and merchandise.
  • Responsible for handling credit card payments.
  • Work within established guidelines.
  • Additional opportunities and special assignments will be offered.
  • Manage inventory and ensure kiosk presentation is exceptional.
  • Tickets.com experience is preferred.

Qualifications:

  • Staff members should have prior work experience in at least one retail setting.
  • Staff members should be interested in going into sports business and should have already attained or are pursuing an undergrad/graduate degree in a related area of study.
  • Staff members should have experience with hitting regular sales goals and should excel in communication

Requirements:

  • Must have an open availability. Please note that there will be specific dates this person will be expected to work in the months of November and December.
  • Must present self in a professional manner. 
  • Must be an energetic, reliable self-starter with an outgoing personality, and be customer-service driven.
  • Must have a general knowledge of baseball and its products.
  • Must have valid driver’s license with a clean driving record.
  • Must have knowledge of Microsoft Office applications (Word, Excel, Outlook).

Work Environment:

  • Work is normally performed in an interior retail setting which may include several hours standing. May be required to lift heavy objects.
  • Hours may include nights, weekends and holidays.

Please Note:

  • This is a seasonal opportunity and no benefits will be provided.
  • Seasonal staff is paid at minimum wage according to state law.
  • Only resumes submitted through Teamworkonline.com will be accepted. Please do not forward resumes via email or mail directly to Reds employees.

Expectations:

  • Adhere to Cincinnati Reds organization policies and procedures.
  • Act as a role model within and outside the Cincinnati Reds organization.
  • Performs duties as workload necessitates.
  • Demonstrate flexible and efficient time management.
  • Meet department productivity standards.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends and holidays from October 23 through December 31?
2. Do you have valid driver’s license with a clean driving record?
3. Do you have experience working in retail?


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Sales & Marketing: Corporate Sponsorship Sales
Angels Baseball - Sr. Corporate Sales Account Executive - Los Angeles Angels of Anaheim (Anaheim, CA)

The Angels Baseball Corporate Sales and Busines Development team is looking to continue their expansion and is currently in search of an experienced Sr. Corporate Sales Account Executive.

Overview:

Reporting to the Sr. Director of Business Development, the Sr. Corporate Sales Account Executive is responsible for selling sponsorship assets, marketing programs, hospitality and tickets.  Must be exceptional at creating and maintaining client relationships for Angels Baseball.

Job Duties:

  • Identify prospects and take assigned leads from Senior Director, Business Development.
  • Actively prospects new sponsorship opportunities by any combination of phone calls, e-mails, networking events, in-person meetings, stadium visits, etc.  Expected to perform outside sales functions a minimum of 50% of the time.
  • Prepare initial presentations based on client needs and objectives.
  • Prepare proposals that match client objectives and agreed upon budgets and assets.
  • Negotiate sales to conclusion of sponsorship agreement.
  • Responsible for selling Angels controlled advertising elements. Elements include but are not limited to: radio, signage, print, promotions, tickets, suites, hospitality and local promotional rights.
  • Sell to performance standard (quota).
  • Collections on all sales.
  • Communicate and work with Sponsorship Services team to deliver on all aspects of the sponsorship agreement.
  • Overall client satisfaction and continued renewal of relationship with team.
  • Overall communication of clients’ needs and details of clients’ business and expectations to team personnel.

Requirements/Qualifications:

  • Bachelor’s degree in Marketing, Sports Management, Sales or equivalent.
  • 15+ years professional sales experience required; prior corporate sales experience with a professional, college or minor league team preferred.
  • Radio advertising sales and promotions preferred.
  • Experience with Los Angeles DMA.
  • Self-driven, motivated and results oriented.
  • Proven record of consistently exceeding sales goals.
  • Excellent formal presentation skills before small and large groups.
  • Professional appearance and demeanor.
  • Commitment to providing excellent customer service.
  • Knowledge of MS Office applications.
  • Ability to work nights, weekends, holidays and unusual hours.

Angels Baseball is an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of related sales experience do you have?
2. Yes or No: Do you have knowledge of Los Angeles DMA?
3. What is your desired annual rate of pay?


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Sales & Marketing: Marketing
Graphic Designer - Milwaukee Brewers (Milwaukee, WI)

The Graphic Designer position will work with the Creative Team to design projects across the entire organization. Primarily, the position will support consumer marketing and ticket sales efforts through the design of forward thinking creative graphic elements that maintain the continuity of the Brewers brand across the entire marketing mix. This position will also work interdepartmentally with other areas such as New Media, Special Events, Retail Merchandising, Food & Beverage, Media Relations, etc. Creativity, hard work, positive attitude, strong attention to detail and dedication are musts.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

  • Work with the Creative team to annually review and enhance/develop the brand identity and season-long look for the Club
  • Responsible for the design/production of marketing, advertising and branding (such as, but not limited to):
    • Digital Advertising
    • Social Media
    • Print
    • Outdoor
    • Direct Mail
    • Signage
    • In-Stadium Graphics
    • Promotional Items/Packaging
    • Collateral/Ticket Books/Parking Passes
    • Other projects as assigned
  • Participate in brainstorming sessions for annual TV campaign and other advertising/marketing efforts for the Club
  • Foster strong working relationships with printers, vendors, agencies, and team photographer
  • Assist with planning and execution of photo shoots
  • Work well with Creative Team, Senior Director of Marketing, VP of Marketing & Business Strategy and other Club employees

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must be highly creative, possess strong initiative and be detail-oriented
  • Good copywriting instincts and proofreading skills
  • Ability to execute multiple projects in a fast-paced environment
  • Adept knowledge of baseball and/or sports

Education and/or Experience

Bachelor’s degree in graphic arts and/or related field along with 2-3 years of experience in same field.

Computer Skills  

To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint and Outlook.    

  • Exceptional ability with Adobe Photoshop, InDesign and Illustrator is necessary
  • Basic digital animation experience/knowledge a plus, but not required

Language Skills                                             

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

Mathematical Skills                                                   

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. 

Reasoning Ability      

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Work Hours                                                  

Business hours are Monday – Friday 9 am – 5pm; however, additional hours will be required on weekends, evenings and some holidays as the project workload dictates.


Note: This position was originally posted on the Brewers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brewers employment site.

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Sales & Marketing: Fan Development
Associate, Corporate Partnerships - New York Mets (Flushing, NY)

Essential Duties and Responsibilities:

  • Conduct research on key business categories and companies to identify prospective corporate partners 
  • Work with the partnerships team to pursue active prospects, including meeting preparation and assisting with proposal development
  • Work closely with other departments to develop successful promotions, in-game features and charitable programs to meet potential and existing partners’ goals and objectives
  • Implement partner promotions and on-site activation programs: tabling, sampling, kids’ instructional clinics, etc.
  • Coordinate VIP hospitality – batting practice visits, ballpark tours, suite hosting, etc.
  • Assist with planning and execution of special events
  • General support for department as required: schedule meetings, filing, mailing, copying/scanning
  • All other duties as assigned.

Qualifications:

  • Undergraduate degree
  • Ability to prioritize and multi-task with attention to detail and deadlines
  • Strong organization and communication skills
  • Ability to build positive working relationships throughout the organization
  • Team player with dedication to highest level of standards and excellence
  • Professional conduct and demeanor
  • Proficiency in Microsoft Office package and Adobe Photoshop
  • Availability to work flexible hours including nights, weekends and holidays
  • Driver’s license required.      

Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time.  The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Consumer Product Sales
Senior Account Executive, Corporate Partnership Sales - New York Mets (Flushing, NY)

Summary:
The Senior Account Executive, Corporate Partnership Sales is responsible for creating, developing and selling fully integrated partnerships with local, regional and national companies.  These partnerships consist of in-park signage, scoreboard features, retail promotions, publication advertising, promotional giveaway days, mets.com, SNY, and other marketing opportunities at Citi Field. This person will be responsible for driving new business as well as managing several existing accounts within our partnership portfolio.

 

Essential Duties and Responsibilities:

  • Target and identify potential corporate partners through cold calling, networking and presenting partnership opportunities to key decision-makers
  • Negotiate sales to conclusion including sponsorship agreement
  • Work closely with Senior Director, Corporate Partnership Sales and Vice President, Corporate Partnerships Sales & Service and other members of the corporate partnerships development team to achieve departmental revenue goals
  • Work closely with department activation coordinators and strategic leads to ensure that all marketing elements included in a partnership are delivered in accordance with provisions of each agreement
  • Work closely with other departments within the organization on corporate partnership related programs
  • Sell to performance standard (quota)
  • Creatively develop new integrated sponsorship platforms that create new revenue streams for the organization
  • Collections on all sales
  • Overall client satisfaction and continued renewal of relationship with team
  • Overall communication of client’s needs and details of clients business and expectations to team personnel

Qualifications:

  • Bachelor’s degree required
  • 2-3 years of professional team and/or sports sponsorship sales experience preferred 
  • Proven track record closing significant six and seven figure deals
  • Willing to travel
  • Excellent people skills with an ability to communicate effectively with clients and fellow employees
  • Excellent oral and written communication skills
  • Must be creative, well-organized, possess a strong work ethic, demonstrated self-starter, and desire to excel and willingness to learn
  • Ability and willingness to work nights, weekends and holidays as needed
  • Must be willing to work extended hours necessary to achieve personal and department goals
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Client Retention/Customer Service
Account Executive, Season Ticket Account Services - New York Mets (Flushing, NY)

Summary:
The Account Executive, Season Ticket Account Services will be focused on the long-term retention and growth of our Full Season, Half Season, and 20 Game account holders.  This involves successfully securing renewal commitments from account holders and providing a high level of customer service with the goal of growing account holder relationships with the New York Mets.

 

 Accountabilities:

  • Maximize Full Season, Half Season, and 20 Game Account Holders renewal percentage by providing outstanding customer service to assigned accounts via all contact touch points
  • Responsible for a new business sales goal that is obtained by upselling current accounts, generating referrals, group and hospitality area sales, and luxury suites.
  • Meet or exceed established monthly and annual sales and renewal goals
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities                                           
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to sales team meetings and training sessions
  • Educate account base on ticket functions such as: My Mets Tickets, reprints, Print At Home tickets, Stubhub, Ticket Donation Program, resetting PINS, linking accounts, trouble shooting of sales problems, and report creation and generation
  • Update and maintain accurate records in CRM regarding all activities and sales
  • Maintain account database on Tickets.com (TDC) Ticketing System
  • Manage and address all account holders inquiries and requests in a timely fashion
  • Convey clear, accurate information to all account holders
  • Attend and participate in STH events, experiences and Amazin’ Mets Perks (AMP’s)
  • Visit Season Ticket Holders on game days to maintain relationships
  • Game day duties include: in-seat visits to account holders; executing STH events and game day experiences; staffing new business tables, and addressing any account problems or concerns
  • Other duties as assigned


 Qualifications:

  • Four-year college degree required
  • 1 year of sport sales & service experience preferred
  • Strong communication skills and the ability to effectively deal with a wide range of people
  • The ability to learn and apply sales “best practices” and techniques
  • Must be detail oriented and organized
  • Proficient with Microsoft Office Applications
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Premium/Suite Sales
Director, Premium Service - New York Mets (Flushing, NY)

Summary:

Oversee all initiatives related to the service and growth of premium seating accounts for the New York Mets and Citi Field. Managing the day-to-day activities of the Premium Service sales staff. This individual will also play a key role in establishing genuine relationships with our premium and corporate clientele to ensure the retention and long term renewal efforts of such accounts.  

Essential Duties & Responsibilities:

  • Provide overall leadership for Premium Sales & Service initiatives, with an emphasis on retention efforts involving all premium seating areas.
  • Recruit, hire, develop and provide day to day oversight of Premium Service Managers.
  • Analyze success of Premium Seating product lines and adjust/create products to maximize long term sales
  • Prepare and manage annual Premium Service business plan and budget in conjunction with the Senior Director of New Business Development
  • Work with Senior Director of New Business Development on Premium Service plan and services fulfillment
  • Work with Ticket Sales, Marketing, and MLBAM teams to create, update, and maintain collateral pieces
  • Work as part of the leadership to team to help manage the Mets CRM system including organizing leads, creating sales campaigns and measuring results
  • Provide oversight on the execution of Season Ticket holder touch point program among the Premium Service Managers.
  • Explore new lead sources and make recommendations to expand the premium sales client base
  • Develop recommendations for ticket products, budget utilization and sales strategies with entire Ticket Sales and Services leadership team
  • Maintain relationships with key clients

Qualifications:

  • Bachelor degree required
  • Available to work game days in season with flexibility to work holidays, evenings and weekends
  • 5 years of ticket sales experience preferred
  • 2 years of ticket sales leadership preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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