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Current available jobs in Sales & Marketing:


» Handler, Mascot Program - Chicago Cubs (Chicago, IL)
» Sales Consultant - Houston Astros (Houston, TX)
» Successful Corporate Partnership Sales Exec - Houston Astros Baseball Club (Houston, TX)
» Coordinator, Ticket Sales & Service - Houston Astros Baseball Club (Houston, TX)
» In-Game Host - Houston Astros Baseball Club (Houston, TX)
» Coordinator, Marketing - Houston Astros Baseball Club (Houston, TX)
» Inside Sales Representative - Kansas City Royals (Kansas City, MO)
» Angels Baseball - Ticket Sales Account Executive - Los Angeles Angels of Anaheim (Anaheim, CA)
» Vice President, Corporate Partnership Sales & Services - New York Mets (Flushing, NY)
» Sales Coordinator, Metropolitan Hospitality - New York Mets (Flushing, NY)
» Specialist, Premium Experience - New York Yankees (Bronx, NY)
» Coordinator, Contract and Inventory Administration - New York Yankees (Bronx, NY)
» Ticket Operations Assistant (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)
» Specialist, Premium Ticket Sales and Service - Pittsburgh Pirates (Pittsburgh, PA)
» Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)
» Inside Sales Representative - San Diego Padres (San Diego, CA)
» Coordinator, Suite & Premium Retention Sales - San Francisco Giants (San Francisco, CA)
» Representative, Membership Development - The San Diego Padres (San Diego, CA)
» Client Services Representative - Tickets.com (Minneapolis, MN)



Sales & Marketing: Mascot
Handler, Mascot Program - Chicago Cubs (Chicago, IL)

Role:
 

The Part Time Handler, Mascot Program will assist the Mascot Coordinator during all gameday and non-gameday appearances.


Responsibilities:


• Assist the Mascot Coordinator during performances at Chicago Cubs home games, select community and Cubs events and other MLB scheduled events.
• Support the Mascot Coordinator and Manager, Brand Activation in creating and implementing an in-game repertoire and schedule for all home games and special events
• Aid in managing and maintaining mascot costumes, outfits, props, vehicles and other program required items
• Assist the Mascot Coordinator in creating new entertainment and building on past successes for use at performances, including pre and post-game festivities, in-ballpark interaction and improvisation and off-site event entertainment
• Attend MLB mascot conferences/events and other workshops and conventions that may aid in creation of new materials, gather insight on new innovations and opportunities and/or increase productivity and skills of position
• Represent the Chicago Cubs in a professional and appropriate manner at all times
• Actively contribute to the goals of the Marketing Department and the organization to promote the Chicago Cubs throughout the community from a branding, ticket sales, community relations and publicity standpoint


Required Qualifications:


• Ability to work a non-standard schedule to include evenings, weekends, and holidays
• Demonstrated ability to excite, motivate and entertain a crowd
• Demonstrated ability to relate and respond to various personalities and actions
• Demonstrated ability to take direction without follow up
• Demonstrated good judgment and decision-making skills


Desired Qualifications:


• At least one year of mascot or cheerleading experience at a professional or collegiate level
• Strong baseball knowledge and understanding of Cubs history and fan base
• One year demonstrated success in promotional marketing and event execution
• Keen sense of humor
• High level of creativity, energy and spontaneity

 

The Chicago Cubs are an Equal Opportunity Employer

 

 


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Sales & Marketing: Ticket Sales
Sales Consultant - Houston Astros (Houston, TX)

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. This position allows for involvement in a 12-24 month, career growth-oriented sports sales development program which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the Sales Consultant’s abilities to a level that will merit consideration for a promotion to the next level within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets, single game luxury suites and other premium inventory. Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours.

Responsibilities:

• Sell new full season tickets, partial season ticket plans, group tickets and single game luxury suites
• Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
• Attend weekly meetings and role-play training sessions

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or related field or related and relevant sales experience
• Commitment to personal integrity
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales material to potential clients
• Proficiency in basic computer software programs

APPLY NOW FOR IMMEDIATE CONSIDERATION. WE ARE BUILDING OUR INSIDE SALES TEAM NOW!

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. I am available to meet face to face at Minute Maid Park in Houston on June 4th or 5th at my own cost should I be invited following a phone interview.
2. I understand this job requires working hours outside of the normal work week (including games, evenings, weekends, and some holidays).
3. I am bi-lingual.


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Sales & Marketing: Corporate Sponsorship Sales
Successful Corporate Partnership Sales Exec - Houston Astros Baseball Club (Houston, TX)

Our goal is to create THE most recognized and sought-after state of the art corporate sales and retention department in professional sports.


In furtherance of that goal, the Houston Astros are looking for an experienced partnership account executive with proven business development skills. The successful candidate will be an expert at gaining access to decision makers both vertically and horizontally within corporate structures. After gaining access, the candidate has a proven track record of understanding each customer’s unique needs and putting together proposals which meet or exceed the customer’s expectations and seal the deal.


The successful candidate has expert organization and time management skills and the ability to always be scheduling face to face meetings with their potential and existing clients to build relationships and gain a greater understanding of their customer’s needs. The candidate must have a proven track record of working closely and collaboratively with all departments within their organization and have great leadership capabilities to inspire people to work together.


The candidate must have experience in sponsorship or related sales and working for a Professional Sports team is a plus. This person should have solid experience in advertising, media, activation, and marketing. The candidate must possess superior presentation skills.


This Sponsorship Sales Executive will be a key contributor as he/she will be in a responsible, professional position which requires considerable sales experience combined with a highly assertive, creative, and motivating personality, approach and demeanor.
The Sponsorship Sales Executive will be integral in planning and forecasting while building and developing the successful proposals, sales and revenue streams and collaborative, mutually beneficial partnerships.

ESSENTIAL DUTIES RESPONSIBILITIES:
• Secure high-level program sponsorships/partnerships from national, regional, and local companies;
• Prospect and research new business and potential sponsors;
• Generate sales appointments/presentations through cold-calling/warm-lead efforts;
• Prepare and submit CREATIVE sponsorship proposals;
• Negotiate and close sponsorship/partnership agreements;
• Achieve quarterly and annualized sales goals, and manage collection of sponsorship fees;
• Attend company, vendor, and industry tradeshows, training sessions, networking events and seminars;
• Work with our marketing, PR and ticket sales teams to ensure ROI for sponsors/partners;
• Develop new, creative streams and packages which are mutually beneficial and designed to meet clients’ needs;
• Manage certain inventory aspects of the club, including coordinating with other sales executives on inventory availability; coordinating with vendors and appropriate club personnel to ensure all contract fulfillment is executed within scope and on time.
 

PREFERRED ATTRIBUTES WHICH GUARANTEE CONTACT FROM THE ASTROS:
• You have a strong network which will include CMOs, marketing Vice Presidents and other corporate decision-makers and gatekeepers.
• Proven track record of creating proposals and creative breakthrough packages which attract attention, lift brands above the marketing clutter and most importantly, SELL! Your proposals match the prospect’s target audience and sales and marketing objectives so strongly, they just can’t resist.
• Track record creating NEW, VIABLE properties, streams or opportunities.
• Ability to prove, by way of examples, you know your audience demographics. You have a history of selling events, experiences and the audience. You know how to use consumer touch points to make a sale.
• Significant national corporate relationships and/or similar relationships in the Houston market and surrounding area.
• You possess tremendous sales analytical skills. Ability to perform sales related research and present recommendations based upon findings.


QUALIFICATIONS:
Bachelor's degree in Sales, Marketing, Business Administration or a closely related field; or equivalent experience.
At least five (5) years of related experience in sales, preferably in sports or entertainment.
Detail oriented and highly organized.
Ability to express ideas and convey information in an effective, persuasive and entertaining manner, both orally and in writing.
Ability to make decisions with minimal supervision and sound judgment unilaterally while combined with the intuitive sense to know when management should be informed or involved.
Ability to work extended hours under varying work schedules and frequently meet rigid deadlines with little lead time.
Ability to work a flexible schedule, including days, evenings, nights, weekends and holidays based upon the team’s schedule.
 

OTHER KEY ATTRIBUTES:
• A strong work ethic;
• An innovative, energetic and self-motivated attitude;
• Poise and ability to present him or herself well to others;
• An entrepreneurial spirit;
• Outstanding strategic selling skills;
• Relationship-based selling approach;
• Creative solution development;
• History of success in radio/media and/or sports advertising/sponsorship sales
 


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Sales & Marketing: Ticket Operations
Coordinator, Ticket Sales & Service - Houston Astros Baseball Club (Houston, TX)

 Summary:

The Houston Astros are seeking a driven and positive individual who is committed to becoming an integral part of the Ticket Sales & Service Department. The primary focus of this position is to provide administrative support to the Sr. Vice President, Directors and Managers in the Ticket Sales & Service Department. The Coordinator of Ticket Sales & Service will not only provide general support of all of the Ticket Sales department staff - including Group Sales, Season Ticket Sales, Season Ticket Services, Premium Sales, and Inside Sales - but will also assist with various elements in Ticket Operations. The Coordinator of Ticket Sales & Service will assist in the planning, coordinating, organizing, and executing of all special events for the Ticket Sales & Service Department including renewal and new sales events. The needs and goals of the Ticket Sales & Service Department will continue to evolve and additional responsibilities will be assigned on an ongoing basis.


Essential Duties and Responsibilities:

• Assist in coordinating, planning, and executing all ticket sales-related events and promotions to ensure proper communication at all levels throughout Astros organization
• Responsible for communicating all necessary logistics for home stand events and provide to distribution lists in a timely manner including but not limited to, group leader parties, season ticket holder events, prospecting events, Ticket Sales & Service events, Meet and Greets, All Star Game Viewing Party, Photo Day, Early Batting Practice Viewings, etc.
• Maintain main ticket email account and provide appropriate answers/resolutions to fan inquiries and distribute necessary emails to ticket representatives and other department staff
• Create and edit Ticket Department event sheets and represent the Ticket Department in the weekly Events Meetings
• Manage and maintain Ticket Sales & Service Department component of the Astros Organizational Master Calendar
• Work with Department Leadership to ensure consistent communication for the Ticket Sales & Service Department with Marketing, Community Affairs, Corporate Sponsorship, Game Operations, and other departments as necessary
• Ensure all mail is distributed and delivered to appropriate contacts in the department
• Ensure the department has required materials and supplies and replenish as needed
• Assist with administrative Microsoft CRM database tasks and maintain various reports
• Game night responsibilities based on schedule of Ticket Sales departmental activities
• Occasional off-site event responsibilities
• Other duties, programs, and initiatives as assigned by Ticket Sales Department Leaders

Education and/or Experience:

• Bachelor’s degree required
• 1 year of event planning experience preferred
• Highly-motivated with ability to consistently demonstrate a positive attitude and excellent work ethic
• Exceptional organizational and time management skills; proven ability to handle high volume of detailed work, handle multiple assignments and continuously prioritize tasks
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, CRM etc. and ability to learn and master new software programs. (Archtics Ticketing Systems preferred)
• Proven excellent interpersonal skills; approachable demeanor
• Ability to work well under pressure
• Flexibility to work long hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior sales & service experience?
2. Do you speak any additional language(s)?


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Sales & Marketing: Game Operations/Presentation
In-Game Host - Houston Astros Baseball Club (Houston, TX)

Summary:

The Houston Astros are looking for live host with a fun, outgoing personality (with a delivery to match!) to be an engaging and entertaining in-stadium personality as part of the excitement of the 2014 season.

In this role, you will contribute to our in game experience during Astros home games throughout the season and there will be a lot to cover! 2014 represents exciting competition in the American League, continued development of our new rivalries, an exciting team and a new season!


Essential Duties and Responsibilities:

• Motivated, creative and outgoing individual with the ability to entertain and develop features to engage the fan base.
• Wide range of sports knowledge (specifically baseball) and most importantly intimate familiarity with the Houston Astros Baseball club.
• Ability to generate ideas and utilize suggestions for in-game stadium features and promotions.
• Ability to build, maintain and grow your audience through your engaging personality, hosting style and overall presentation.
• Exceptional writing and communication skills is required.
• Ability to perform well and maintain professional composure, appearance and demeanor at all times, while under a wide range of stressors or circumstances.


Education and/or Experience:

• Experience in shooting, writing and editing is helpful but not required. An outgoing personality, great voice and solid presentation skills, combined with the ability to turn a phrase in a clever manner and knowledge of and excitement about baseball and the Houston Astros will make you an excellent candidate.

• A degree in journalism, communications or a related field or the equivalent amount of SUCCESSFUL experience in sports broadcasting/reporting/journalism.

• Solid understanding and knowledge of news writing, journalistic standards and ethics and story structure as they relate to presentation of stories and events.
• Ability to work ALL Astros home games.
• Experienced at finding new ways to deliver a feature.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you speak any additional languages?


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Sales & Marketing: New Media
Coordinator, Marketing - Houston Astros Baseball Club (Houston, TX)

Summary:

Reports to Manager of Media Strategy and is responsible for the day-to-day execution of all advertising campaigns and assisting with the club’s overall media strategy. This person will assist in the planning, researching and evaluating each media buy (TV, radio, digital, print) and will execute all campaigns with third-parties, including copy writing and managing deadlines.

Our ideal candidate will have prior experience in advertising or media buying and will have exceptional analytical skills. The candidate must have a strong attention to detail to manage multiple projects and deadlines simultaneously.


Essential Duties and Responsibilities:

Strategy
• Assist with the creation of the overall media strategy including digital, TV, radio, print, social media, mobile etc.
• Create media plans that reflect the organization’s overall marketing priorities for promotional items, events and club initiatives
• Assist with research efforts to identify most effective channels to reach a targeted audience including the use of Scarborough market research

Digital
• Manage Astros relationship with Major League Baseball Advanced Media (MLBAM), and be liaison between MLBAM and all internal Astros departments
• Manage content on astros.com to ensure all content is up to date and that promotional opportunities are in line with club marketing priorities
• Gather content from internal departments and work with MLBAM to send Astros emails, including Ticket Guides, Community Newsletters, STH E-Blasts, Astros E-Blast, etc.
• Coordinate digital advertising and creative with chron.com
• Coordinate digital advertising and SEM efforts with other third parties including MLBAM
• Work internally with Creative Services to create digital ads and manage deadlines
• Manage mobile text alerts via MLBAM
• Manage distribution of digital videos, including Player Q&As, Homestand Previews, and webisodes
• Produce a regular digital dashboard report to track the performance of web, email and social media campaigns

TV
• Manage relationship between Astros and Comcast SportsNet Houston
• Manage relationship between Astros and other television advertising partners
• Write all television advertisements and live reads both in and out of game
• Layout internal schedules and deadlines for TV spot production and work with Ballpark Entertainment Department to deliver all spots on time.
• Traffic TV spots to CSN Houston for in and out of game traffic and all other third party advertisers

Radio
• Manage relationship between Astros and Clear Channel Communications
• Work with Clear Channel to schedule on-air promotions and interviews for Astros marketing priorities
• Manage relationship between Astros and other radio advertising partners
• Write all recorded radio spots and live reads to run both in and out of game
• Layout internal schedules and deadlines for radio spot production.
• Traffic Astros promotional spots internally to Broadcasting Department for in-game advertisements

Print
• Manage relationship between Astros and the Houston Chronicle
• Work with Creative Services to produce print ads on time
• Write copy for all Astros print advertisements

Misc.
• Manage the relationship with Spring Training contacts and produce all necessary advertisements and media for Spring Training
• Manage trade relationship with the Corpus Christi Hooks and Oklahoma City RedHawks to produce and deliver all media including radio, in-stadium signage, video and print


Education and/or Experience:

• Marketing or communications degree and/or background.
• 1-3 years marketing experience in marketing, advertising and/or media buying
• Copy writing experience for radio, TV, print and digital
• Experience evaluating and analyzing media buys with metrics including CPM
• Experience with market research a plus
• Strong research and analytical skills, with an ability to identify trends, draw valid conclusions and make insightful recommendations
• Strong ability converting research data into insightful, actionable business strategies.
• Strong quantitative analysis skills to interpret data and mine for insights.
• Excellent communication and presentation skills a must- both written and verbal.
• Impeccable grammar and copywriting ability with a strong creative sensibility.
• Must be able to handle multiple projects and tight deadlines.
• Passion for sports, baseball and the Astros!


Preferred (but not required):
• Bilingual English/Spanish

SUPERVISORY RESPONSIBILITIES:
Intern, Media Strategy (Market Development)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you speak any additional languages?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Kansas City Royals (Kansas City, MO)

JOB SUMMARY
The Kansas City Royals seek aggressive, committed, energetic individuals to sell Royals season ticket packages and group tickets. This is an entry level position with room for advancement. We are looking for individuals that are highly motivated, competitive and committed to developing a career in the sports industry.

ACCOUNTABILITIES
• Conduct telephone campaigns to acquire new business, retain current customers and generate incremental revenue
• Make a minimum of 75-100 outbound phone calls per day
• Meet or exceed weekly, monthly and yearly ticket sales goals
• Maintain accurate documentation of all correspondence, prospects and feedback
• Assist customers in securing the preferred programs, seats and events that best fit their needs
• Provide superior service to all customers
• Represent the Club in a positive and professional manner during home games and select events
• Other related duties as required


REQUIREMENTS
• Excellent oral communication, customer service and problem solving skills
• Proven ability to meet goals and work well with co-workers and supervisors in a team environment
• Strong organizational and time management skills
• Ability to function in fast-paced environment, handles multiple projects and meet deadlines
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
• Consistent, punctual and regular attendance
• Available to work flexible hours including holidays, evenings and weekends

EOE


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Sales & Marketing: Ticket Sales
Angels Baseball - Ticket Sales Account Executive - Los Angeles Angels of Anaheim (Anaheim, CA)

This is a full-time position and offers a full suite of benefit options including: medical, dental, vision, 401(k), Flex Spending, and a pension through Major League Baseball.

Successful candidates must be able to pass a background check to proceed with employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work unususal hours, late evenings, holidays and weekends?
2. Yes/No: Have you had at least 3 years of direct sales experience?
3. Yes/No: Do you have experience with Ticket management programs?


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Sales & Marketing: Sponsorship Services/Activation
Vice President, Corporate Partnership Sales & Services - New York Mets (Flushing, NY)

Job Title: Vice President, Corporate Partnership Sales & Services

Department: Corporate Partnership Sales and Services

Location: Citi Field

Report to: Senior Vice President Corporate Partnership Sales & Services, Executive Vice President & Chief Revenue Officer

FLSA Status: Exempt

Prepared Date: March 2014


Summary:

The Vice President, Corporate Partnership Sales & Services is responsible for providing the overall leadership, management and strategic direction for the New York Mets Corporate Partnership Sales & Services department while maximizing revenue, efficiency, and profitability for the department.

Essential Duties and Responsibilities:

  • Develop and execute a short and long term Corporate Partnerships Sales & Services business plan.
  • Recruit, manage, supervise, motivate and provide leadership to the Corporate Partnership Sales & Services department though the use of evaluation, training, coaching and situational practices.
  • Serve as a member of New York Mets Leadership Team.
  • Provide strategic direction, and take a lead position, on maintaining existing partnerships while developing new national and local partnerships to maximize revenue.
  • Responsible for all Corporate Partnerships operations including budget formulation and control, capital expenditures, sales and financial reporting.
  • Evaluate sales strategies and development of innovative partnership opportunities for the Corporate Partnerships department in an effort to meet or exceed all revenue goals.
  • Create a synergistic and collaborative team environment.
  • Work collaboratively, and act as primary liaison, with SportsNet NY (SNY).
  • Manage and maintain the revenue and expense budgets for Corporate Partnerships.
  • Collaborate with Executive Director, Corporate Partnership Sales to develop new business categories, inventory, and prospect targets for Corporate Partnership sales team.
  • Collaborate with Senior Director, Corporate Partnership Services to effectively plan and execute all renewals, partner recaps and delivery of ROO and ROI to all partners.
  • Maximize revenue by developing, managing and maintaining all synergistic relationships as it relates to Corporate Partnerships’ interdepartmental programs that are critical to the development of revenue.
  • Create an environment for personal accountability, professionalism and personal achievement.
  • Develop a compensation plan that focuses on overall department goals, personal accountability and the ability and opportunity for sales staff to overachieve.
  • Other duties as assigned by Senior Vice President Corporate Partnership Sales & Services and Executive Vice President & Chief Revenue Officer.


Qualifications:

  • Bachelor’s degree required.
  • Minimum 5 years of professional team and/or sports sponsorship sales leadership experience preferred.
  •  Minimum of ten years related sales experience in sports or agency.
  • Thorough knowledge of good leadership and business principles relating to strategic planning, operations, reporting, budgeting, marketing, employee relations and staffing required.
  • Ability to motivate others to reach financial and production goals.
  • Excellent organizational skills.
  • Proven strategic leadership skills.
  • Excellent people skills with an ability to communicate effectively with clients and fellow employees.
  • Excellent oral and written communication skills.
  • Must be creative, well-organized, possess a strong work ethic, desire to excel and willingness to learn.
  • Ability and willingness to work nights, weekends and holidays as needed.
  • Must be willing to work extended hours necessary to achieve personal and department goals.
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint.
  • Driver’s license required.


Physical Demands:

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time. The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you have 5 years of experience with a professional team?


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Sales & Marketing: Consumer Product Sales
Sales Coordinator, Metropolitan Hospitality - New York Mets (Flushing, NY)

Job Title: Sales Coordinator, Metropolitan Hospitality
Department: Venue Services
Location: Citi Field
Reports To: Sales Director, Metropolitan Hospitality

 

Summary: Provides sales and event support to the Sales Director, Metropolitan Hospitality

Responsibilities:
• Sell Non-Game Day Events at Citi Field
• Ensure that Inquiries Receive a Response within 24 hours of Receipt.
• Follow-up All Sales Leads with a Formal Proposal and Menus and Maintain Consistent Follow-up with Client until the Event Date.
• Work with Catering Manager to Ensure any Menu Questions are Answered Within 24 hours via E-mail or Phone Call.
• Set-up and Attend All Client Site Visits.
• Responsible for Drawing-up Aramark Contract for Every Event Sold.
• Work in Conjunction with and MH Event Assistant on Every Event and Oversee Event Coordination and Execution.
• Ensure Payment is Collected in Advance for All Functions.
• Maintain Chart to Track all Events and Cost Details.
• Work with Sales Director to Constantly Update Budget and P&L.
• Research Potential New Business and Make Cold-Calls to Sell Events at Citi Field.
• Continually Evaluate Proposal Format and Marketing Tools and Make Necessary Adjustments Based on Guest Feedback and Market Demands.
• Work with Catering Manager and MH Assistant to Determine Event Timeline.
• Be Present During Event to Oversee Details and Be Point of Contact for Client.
• Arrange VIP Hospitality/Tickets and Act as Client Host at Various Mets Games.
• Provide Information for Weekly Metropolitan Hospitality Event Notes.
• Input Event Detail into NFS Catering System.
• Work with Aramark on All Events.

Requirements:
• Bachelor’s degree required.
• 2+ years sports & entertainment experience preferred (e.g. sales, hospitality, entertainment, retail).
• Must be able to work to the end of all events/promotions throughout the year as required.
• Professional demeanor and excellent verbal and written communication skills required.
• Must be a detail-oriented “people person” capable of working on multiple sales and projects simultaneously.
• Must be team-oriented, out-going, extremely motivated and able to work independently.
• Must possess a strong working knowledge of MS Office software, with an emphasis on Excel and PowerPoint. Knowledge of NFS Catering System is preferred.


 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Salary Expectation:
2. Describe your Sales background as it relates to this position:
3. Describe your sales technique:
4. Describe the chain of events from the initial call to the sale:
5. Describe your Hospitality background as it relates to this position:
6. Do you have the ability to work nights and weekends?
7. Are you familiar with CRM?


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Sales & Marketing: Premium/Suite Service
Specialist, Premium Experience - New York Yankees (Bronx, NY)

Description:
Support Premium Sales and Service Department efforts by assisting in the execution of premium benefits, value-added programs and events that enhance the overall client experience. The goal of the Premium Experience Specialist is to help drive retention rates by consistently delivering superior service and providing a one-of-a-kind experience for Premium Suite Licensees. Requires a highly motivated, team-oriented individual with exceptional organizational and interpersonal skills, who is willing and able to work extended hours.

Primary Responsibilities:
• Assist in all aspects of premium benefits fulfillment
• Coordinate the planning and execution of game day and non-game day events
• Manage premium club by serving as a dedicated contact for Premium Suite Licensees and creating unique game day experiences that enhance/activate premium club spaces
• Responsible for developing strong relationships with Premium Suite Licensees by effectively conducting touchpoints
• Track and maintain up-to-date client information, benefits, events and touchpoints in CRM
• Assist in the creation, management and analysis of data from CRM and client surveys to improve service initiatives, retention rates and customer satisfaction
• Assist in the development, execution and tracking of Premium Sales and Service communication and newsletters, including management of up-to-date customer lists and contact information
• Contribute to the day-to-day needs of Premium Suite Licensees, including but not limited to benefit requests and event fulfillment
• Liaise with the Ticket Operations Department to ensure all game day operational needs are met
• Work with Legends Hospitality, Stadium Operations and Suite Services to ensure seamless catering and operations processes
• Other duties as assigned

Qualifications and Experience:
• Bachelor’s degree in a related field preferred, but not required
• 2-3 years service experience in sports, hospitality and/or entertainment industry preferred
• Demonstrated customer service experience
• Strong written, verbal and interpersonal skills
• Proficient in Microsoft Office (Word, Excel and PowerPoint) and Outlook
• Experience using Archtics and customer relationship management (CRM) systems
• Able to work well within a team environment
• Ability to multi-task and prioritize
• Proven ability to maintain confidential and sensitive information
• Flexible work schedule and ability to work in an outside stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you worked in a full-time service position in the sports, hospitality and/or entertainment industry for two or more years?
2. If you answered yes to question 1 please provide examples.
3. Do you have experience servicing high level clientele (e.g., CEO, President, CFO, etc.)?
4. If you answered yes to question 2 please provide examples.
5. Do you have experience using Archtics and/or customer relationship management (CRM) systems?
6. If you answered yes to question 3 please provide examples.
7. What are your salary requirements?


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Sales & Marketing: Premium/Suite Service
Coordinator, Contract and Inventory Administration - New York Yankees (Bronx, NY)

 

 

Description:    

Administer New York Yankees Premium agreements including regular record keeping, reporting and default management. Assist in inventory management.

Primary Responsibilities:

  • Responsible for the contract administration and invoicing of all Premium inventory and events, including baseball, college football and concerts

  • Work as a liaison between Legal, Premium Sales and Service departments (including CRM team) to effectively and efficiently send, receive, track and report on Premium agreements

  • Assist in developing effective Premium agreement reporting

  • Assist in managing the agreement default process

  • Assist in managing Premium inventory, including relocation/upgrade, invoicing and ticket distribution

  • Work closely with the Accounting, Finance and Ticket Operations departments to secure payment and track receivables for all Premium accounts

  • Responsible for game/event duties as needed including sales, customer service and will call

  • Other duties as assigned

Qualifications and Experience: 

  • Bachelors degree in Business Administration or related field

  • Proven experience using Archtics and Microsoft CRM

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Outlook

  • Minimum 2 years experience in ticket servicing preferred

  • Ability to multitask and prioritize

  • Strong written, verbal and interpersonal skills

  • Proven ability to maintain confidential and sensitive information

  • Demonstrated customer service experience

  • Flexible work schedule and ability to work in an outside stadium environment

 

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

 

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience using Archtics and Microsoft CRM?
2. If you answered yes to question 1, please provide examples.
3. Yes/No: Do you have contract administration experience?
4. If you answered yes to question 3, please provide examples.
5. Do you have experience working with confidential and sensitive information?
6. If you answered yes to question 5, please provide examples.


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Sales & Marketing: Ticket Operations
Ticket Operations Assistant (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

Job Summary
This seasonal position is responsible for processing ticket orders and assisting ticket office personnel with various responsibilities, in addition to various game day Ticket Office activities.

Primary Responsibilities
• Process ticket orders, which includes: data entry, shipping tickets and trouble shooting.
• Assisting ticket operations personnel with payment processing and order fulfillment.
• Support window ticket sellers, which requires: answering questions, trouble shooting problems and ensuring work is done correctly.
• Ensure that the window ticket seller banks are accurate and balanced.
• Receive and process payment transactions and ensure the accuracy of daily payment report.
• Assist the ticket sales staff with customer service requests, will call requests, sending tickets, processing of urgent orders and resolving of pressing issues.
• All other duties as assigned by the Manager, Ticket Operations.
• Assist the ticket office personnel with miscellaneous duties.
• Answering telephone calls, responding to emails, calling customers, participating in meetings, etc.

Required Qualifications
• High School Diploma or GED
• Knowledge of Microsoft Office Applications

Desired Qualifications
• Associates Degree in Business Administration or related field
• Customer relations experience
• Ticket office experience

Please Note
This position is seasonal with no relocation assistance or health and welfare benefits.
 


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Sales & Marketing: Premium/Suite Service
Specialist, Premium Ticket Sales and Service - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

SUMMARY 

This position is primarily responsible for assisting with servicing Suite and Premium accounts.  This position will also assist in ticket services across all of the Ticket Sales & Service departments.  This includes supporting the Director of Suite Sales & Service with the planning and execution of suite holder events, as well as helping maintain and further developing the relationships between our Suite and Premium accounts and the organization

RESPONSIBILITIES

Assist in the development, execution and communication of Suite events and season ticket events (as needed)

Assist in the distribution and mailing of suite tickets & parking passes

Assist with the preparing and maintaining of suite contracts

Assist in the communication with our suite administrators and season ticket holders

Attend homestand meetings and home games as required

Assist with all Suite holder ticket and servicing needs

All other duites as assigned by the Director, Suite Sales & Service

QUALIFICATIONS

Must be available to work nights, weekends and game days

Database entry experience

Knowledge of Microsoft Office Applications

DESIRED QUALIFICATIONS:

Bachelor's degree in Business Administration, Sports Marketing, Sales, or equivalent experience

Minimum of one year customer service experience and experience with event planning

CRM database experience


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

Job Summary

This position requires participation in a 9 month career growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone ( outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.
 

Responsibilities

• Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Meet of exceed daily, weekly, monthly and yearly intangible goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
• Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.
 

Qualifications

• Bachelors Degree
• Proficiency in Microsoft Office Suite
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
 

Preferences

• Previous Sales Experience
• Proficiency in CRM or related program.
 


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Sales & Marketing: Ticket Sales
Inside Sales Representative - San Diego Padres (San Diego, CA)

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on making outbound phones calls to fans and local businesses in an effort to set face to face appointments for the Membership Development Account Executives. Throughout the program, the individual will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:
• Reports daily to the Inside Sales Manager
• Makes 80-100 telephone sales calls per shift from provided lists to set up face to face appointments to be run by Membership Development Account Executives
• Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Inside Sales Manager

QUALIFICATIONS:
• A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn

• Individuals must be self-starters and comfortable making cold calls
• College degree preferred/currently enrolled in a university or equivalent experience
• Fluently bilingual in English/Spanish a plus
• Individuals must be proficient in Microsoft Office including Word, Excel, and Outlook.
 

The San Diego Padres is an Equal Opportunity Employer.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year phone sales experience? Please explain.
2. Were you ever a team captain in High School or College Sports?
3. Do you speak and write fluent Spanish?
4. Do you have past experience working in sports?
5. Are you available to work flexible hours including evenings, weekends, and holidays?


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Sales & Marketing: Premium/Suite Sales
Coordinator, Suite & Premium Retention Sales - San Francisco Giants (San Francisco, CA)

Position: Coordinator, Suite & Premium Retention Sales
Department: Ticket Sales & Services
Reports to: Manager, Suite & Premium Retention Sales
Duration: Part-Time, Hourly Role (35-40 hours per week)


Position Summary:
This position is responsible for sales and service efforts related to luxury suite and premium seating rental clients, with a
focus on maximizing customer retention and revenue and exceeding departmental and organizational goals. Also, the
Coordinator is the main point of contact for the day-to-day operations of our client appreciation program, SF Orange.


Position Responsibilities:

  • Together with the Manager, work to exceed individual, departmental and organizational revenue goals.
  • Develop and grow strong relationships with the suite and premium retention clients.
  • Manage and sell to own client list of retention clients, while also providing sales support to list of retention clients assigned to Manager, Suite & Premium Retention Sales.
  • Provide timely and thorough client servicing efforts through phone conversation, e-mail and in-person including, but not limited to, client inquiries, suite availability, invoicing, contracts, receipts, additional ticket requests, catering, scoreboard messages, ballpark information, and other amenities.
  • Proactively update and maintain clients’ account information, along with notes and communication, in CRM and ticketing systems.
  • Introduce SF Orange program to qualified clients and act as primary liaison between qualified clients and their sales executives to execute all SF Orange benefits.
  • Input and manage all SF Orange activity on a daily basis in CRM to ensure all benefits are correctly offered and distributed.
  • Assist Manager with SF Orange and general client events.
  • Assist Manager with experiences such as wine tastings, field visits, on-site events, and game-day suite visits.
  • Adjust and submit suite rental website edits, as needed.


Knowledge and Skills Required:

  • Bachelor’s Degree Preferred
  • Minimum 2 years customer service and sales experience within the service industry (sports or hospitality industry preferred).
  • Experience servicing high-end revenue and corporate accounts.
  • Highly motivated with desire to be successful in the field of sales and client relations.
  • Proficient in Microsoft Office with emphasis in Word, Excel, and PowerPoint.
  • Experience with Tickets.com and Salesforce preferred.
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast paced and time sensitive environment.
  • Exceptional professional interpersonal and communication skills and adhere to highest ethical standards.
  • Must be able to work non-traditional hours including nights and weekends.

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Sales & Marketing: Ticket Sales
Representative, Membership Development - The San Diego Padres (San Diego, CA)

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on selling full-menu inventory for the San Diego Padres, including full season memberships, group tickets, and suites via the phone and face-to-face presentations. Throughout the program, the individual will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Membership Development department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.
 

JOB RESPONSIBILITIES:

  • Reports daily to the Membership Develeopment Manager
  • Makes 80-100 telephone sales calls per shift from provided lists to set up appointments with leads in order to sell  Padres memberships, group tickets and suites
  • Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
  • Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
  • Additional responsibilities as assigned by the Membership Development Manager

QUALIFICATIONS:
A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn. Individuals must be self-starters. Individuals must also possess a bachelor’s degree, be comfortable making cold calls, and have appropriate computer efficiency.
 

Please note:  This is a seasonal position with a variable amount of hours, for up to 8 months.

The San Diego Padres is an Equal Opportunity Employer. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelor's degree?
2. Yes/No: Do you have at least 1 year working in sales and/or customer service?
3. Yes/No: Do you have prior experience working in sports?
4. Yes/No: Do you speak and write fluent Spanish?
5. Yes/No: Are you available to work flexible hours including evenings, weekends, holidays and overtime as needed?


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Sales & Marketing: Box Office Management
Client Services Representative - Tickets.com (Minneapolis, MN)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.
At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Client Services Representative to support our client, the Minnesota Twins.  The Client Services Representative will be responsible for creating and maintaining events and reports for MLB clients on Tickets.com ticketing software.  The Client Services Representative is also responsible for maintaining relationships with Tickets.com’s MLB clients.  Additional responsibilities include, season account support, on-sale support, and system training and support.

If you think you’re a good fit for the position and the team, we’d love to hear from you!

Position Requirements:

  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum two (2) years of experience in client technical support or related activities.
  • Minimum two (2) years of experience with ticketing software strongly preferred. 
  • Box office experience preferred.
  • Valid Driver License and vehicle insurance.
  • Computer proficiency essential – MS Office Suite; knowledge of UNIX preferred; ability to easily learn new technology as needed.
  • Must be personable and client-oriented.
  • Excellent communication skills, ability to listen carefully, commitment to communicate professionally, clearly and in a timely manner.
  • Detail oriented, organized, proven ability to follow up on tasks.
  • Self-starter, able to prioritize and work independently with minimal supervision.
  • Work effectively under pressure.
  • Remote evening and weekend availability, as required including having high speed home internet access.


Tickets.com is an Equal Opportunity Employer.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live within commuting distance to Target Field?
2. Do you have Box Office experience?


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