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Current available jobs in Sales & Marketing:


» Team Wally - Backup Mascot Performer - Boston Red Sox (Boston, MA)
» Red Sox Street Team - Boston Red Sox (Boston, MA)
» Manager, Premium Sales - Houston Astros Baseball (Houston, TX)
» Angels Baseball - Ticket Sales Account Executive - Los Angeles Angels of Anaheim (Anaheim, CA)
» Manager, Partnership Services - Los Angeles Dodgers (Los Angeles, CA)
» Intern, Ticket Sales & Service - New York Mets (Flushing, NY)
» Manager, Premium Sales - New York Mets (Flushing, NY)
» Intern, Corporate Partnerships - New York Mets (Flushing, NY)
» Corporate Partnerships Associate - New York Mets (Flushing, NY)
» Inside Sales Representative - New York Mets (Flushing, NY)
» Senior Coordinator, Stadium Tours - New York Yankees (Bronx, NY)
» Junior Sales Associate (Part Time) - New York Yankees (Bronx, NY)
» Inside Sales Manager - Oakland Athletics (Oakland, CA)
» Ticket Office Manager - Spring Training - Peoria Sports Complex - City of Peoria, AZ (Peoria, AZ)
» Premium Sales - Seattle Mariners (Seattle, WA)
» Business Development Associate - Sports Info Solutions (Coplay, PA)
» Ray Team - Tampa Bay Rays (St. Petersburg, FL)
» Manager, Corporate Partnerships - Washington Nationals (Washington, DC)
» Vice President, Ticket Sales & Client Services - Washington Nationals (Washington, DC)



Sales & Marketing: Mascot
Team Wally - Backup Mascot Performer - Boston Red Sox (Boston, MA)

 POSITION OVERVIEW:

The Mascot Back-Up Performer is a part-time role and serves as an alternate for the Boston Red Sox Mascot, Wally.

RESPONSIBILITIES:

  • Perform as Wally at a number of designated appearances including but not limited to Red Sox baseball games, hospital visits, school visits, charitable events and other events as directed by the Mascot Program Assistant

·         Support the Mascot Program as a back-up performer at various events.

  • Represent the Boston Red Sox and Wally in a professional manner at all times

 

CHARACTERISTICS/QUALIFICATIONS:

·         Minimum of two to four years of experience as a sports mascot, at either the college, minor-professional, or professional level

·         Excellent organizational and communication skills

·         General knowledge of baseball and the Red Sox also preferred

·         Ability to interact with and entertain a crowd of all ages

·         Willingness to be trained, coached, and critiqued to perform “in character”

·         Must be physically able to to perform under extreme temperature conditions

·         Ability to work flexible hours in a part-time role on weekdays, weeknights, weekends and holidays

·         Must be able to maintain and react to a flexible schedule

·         Must have a valid drivers license and reliable transportation

·         Must be no taller than 5’8”

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please answer Yes or No: Have you ever held a position in which you had to wear a mascot suit?
2. Please answer Yes or No: Do you have a minimum of 2-4 years as a sports mascot performer?
3. Please answer Yes or No: Do you have experience as a mascot performer in a collegiate, minor league or major league sports setting?


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Sales & Marketing: Mascot
Red Sox Street Team - Boston Red Sox (Boston, MA)

POSITION OVERVIEW:

The all new Red Sox Street Team will bring the T-Mobile Red Sox Mobile Experience to life through storytelling at various public and private events around New England. This new experience brings the excitement of Fenway Park and the Boston Red Sox out of the ballpark and into the community with our mobile truck equipped with exciting games and baseball activities.

RESPONSIBILITIES:

  • Set up the T-Mobile Red Sox Mobile Experience at different sites as directed

  • Facilitate the run of show during events
  • Create an immersive brand experience for all guests that exceeds expectations
  • Be a positive brand ambassador and represent the Red Sox in a professional manner at all times

 CHARACTERISTICS/QUALIFICATIONS:

  • High School Diploma or equivalent

  • Strong communication and guest service skills

  • Excellent organizational skills

  • Ability to interact with and entertain a crowd of all ages

  • General knowledge of baseball and the Red Sox preferred

  • Ability to work flexible hours with weekend availability


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Sales - Houston Astros Baseball (Houston, TX)

Summary:

This position will be responsible for generating revenue for the Astros by selling premium seating and services in addition to designing and implementing plans to generate more business. An established sales professional skilled at handling high end accounts and obtaining significant commitments on Luxury Suite / Premium seating inventory (including Full and Partial Plan multi-year agreements) to corporations and businesses while continuing to develop new business.

Essential Duties and Responsibilities:

  • Generate revenue for the Houston Astros through the sale of Season Tickets, LuxurySuites / Premium Seating including Diamond Club and Insperity Club to corporationsand individuals.
  • Meet or exceed established annual revenue goal set for new business through sellingcontractual Suites and Premium Seats.
  • Develop and execute sales plans including prospecting events designed to grow accountbase.
  • Assist sales staff with generation of new business development in the form of proposalsand site visits for Luxury Suite leases.
  • Develop relationships with businesses throughout the Greater Houston area andsurrounding locations.
  • Present proposals for various Astros products and programs to key decision makers.
  • Solidify Luxury Suite multi-year agreements and Premium Seating business.
  • Work with Corporate Partner Account Executives to capitalize on sales process.
  • Generate leads via prospecting, networking and cold calls.
  • Develop an individual sales plan to sell products through new prospects and referralopportunities.
  • Ability to network and prospect high level business executives to sell premium areas.
  • Assist in creation of new initiatives to increase revenue.
  • Contribute to marketing and advertising plan for Suite Sales.
  • Maintain accurate records in CRM regarding activities and sales.
  • Entertain prospects, season ticket holders and current customers on game days.
  • Attend various offsite meetings and networking events.
  • Other duties as assigned.

Education and/or Experience:

  • Bachelor’s degree or related education and/or experience.
  • Salesperson with a minimum of four (4) years of proven business-to-business salesor premium sales experience.
  • Self-motivated with ability to create a business sales game plan for selling premiumareas.
  • Organized, enthusiastic, focused and confident at selling corporate leaders.
  • Excellent relationship building and interpersonal skills, with the ability to interactcomfortably and effectively with internal and external clients at all levels.
  • Assertive, persistent and results-oriented approach to selling.
  • Ability to work well under pressure and in a fast-paced environment.
  • Represents the Houston Astros in a positive fashion to all business partners and thegeneral public.
  • Ability to work extended days and hours, including holidays and weekends.
  • Proficiency in Microsoft Office Suite Applications.
  • Experience with Microsoft CRM and Ticketmaster Archtics a plus.

Preferred:

  • Luxury Suite or Premium Seating Sales experience.
  • Experience within a professional sports environment.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.

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Sales & Marketing: Ticket Sales
Angels Baseball - Ticket Sales Account Executive - Los Angeles Angels of Anaheim (Anaheim, CA)

Overview:

 

Reporting to the Director of Tickets Sales, the Ticket Sales Account Executive must be able to adapt to the broad range of clientele, including but not limited to corporate executives, business groups and individual fans. Responsible for direct sales of all Angels Baseball ticket packages with a concentration on season seats and mini plans products.

Responsibilities:

  • Outbound and inbound telephone and direct sales of new season seats, mini plans, group sales, single game suite rentals, premium seating, new suite contract sales, and ticket packages.

  • Attend networking events to grow awareness of the benefits to partnering with Angels Baseball.

  • Follow-up and the sales conversion of inbound online leads on various ticket segment offerings.

  • Achieve seasonal sales and revenue quotas, per ticket segment.

  • Work scheduled shifts, manning either the phone or walk in inquires at the Season Ticket/Group/Suite sales office – operated during regular business hours, weekends as well as occasional shifts scheduled during home games.

  • Provide input to Director of Ticket Sales for weekly sales and prospect reporting.

  • On-site servicing of large group sale customers related to pre-game ceremonial handling, hospitality and on-field assistance.

  • Executes all new ticket purchase contracts and approvals, collects all payment due, including any installment payments amounts due and executes the timely transfer of purchase contracts to the ticket office for processing.

  • Interfaces directly with Client Service Representative inheriting the servicing of a new account immediately upon conversion of new sale.

  • As needed, work with Client Service department to manage sales communication inquiries or disputes related to the original purchase process.

  • Evaluates demand for ticket products, including pricing, service level, guest purchase experience; advises Director of Ticket Sales of strengths and opportunities.

     

    Qualifications:

     

  • High School diploma or equivalent required; Bachelor’s degree preferred

  • 3-5 years professional selling experience in the live entertainment industry

  • Self-driven, motivated and results oriented

  • Proven record of consistently exceeding sales goals

  • Experience or working knowledge of Ticketmaster Archtics ticketing platform and Microsoft CRM data solution preferred

  • Professional appearance and demeanor

  • Superior computer skills in Windows environment

  • Commitment to providing excellent customer service

Angels Baseball is an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work unususal hours, late evenings, holidays and weekends?
2. Yes/No: Have you had at least 3 years of direct sales experience?
3. Yes/No: Do you have experience with Ticket management programs?


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Sales & Marketing: Sponsorship Services/Activation
Manager, Partnership Services - Los Angeles Dodgers (Los Angeles, CA)

Title:                        Manager, Partnership Services

Department:             Client Services

Status:                     Full Time

Reports to:              Sr. Director, Partnership Administration

Posting Date:          July 22, 2016

Deadline:                 August 1, 2016

 

The Manager, Partnership Services, is a motivated, self-starter who is a dedicated professional in the sports, entertainment, or advertising industry. The ideal candidate will establish long-term relationships with corporate partner representatives and ensure all elements of partnership accounts are delivered in a first class manner.

Job Functions:

 

·         Serve as day to day liaison between corporate partners and sales representatives

·         Coordinate and service assigned sponsorship accounts within selected categories

·         Implement the contract specifications and assets for all assigned corporate partnership accounts

·         Interact and foster relationships with senior level executives including advertising/promotional agencies on a regular basis to fulfill contract requirements

·         Coordinate pregame activities, game day hospitality, including but not limited to, first pitches, game day events, clinics/camps and batting practices

·         Serve as liaison with other internal departments to meet the needs of contractual sponsorship assets

·         Gather and maintain proof of performance of sponsorship assets to summarize success of partnership

·         Perform other related duties as assigned

 

 

 

 

Basic Requirements/Qualifications:

 

·         College Degree preferred, or minimum of three years’ work experience in service/activation within the sports, entertainment and/or radio, television, digital and special events

·         Demonstrate experience with the contract process and collaborate with legal team for contract execution

·         Work experience in developing sales presentations/proposals with innovative and effective concepts/campaigns

·         Ability to coordinate efforts of individuals from multiple business units to accomplish goals of the company

·         Possess full knowledge of the activation process and measurement of integrated sports marketing packages

·         Must be a team player with ability to thrive in a fast paced environment and manage tight deadlines/high pressure situations

·         Demonstrate strong problem solving skills

·         Ability to maintain confidentiality of sponsor information

·         Must also have basic knowledge of MS Office products, i.e., MS Word, Excel & Windows environment.

·         Experience with Adobe Creative Suite, a plus

·         Available to work a flexible schedule which may include evenings, weekends, and holidays as needed

All offers of employment are contingent upon the satisfactory completion of a background screening.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least three year's of related work experience?


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Sales & Marketing: Ticket Sales
Intern, Ticket Sales & Service - New York Mets (Flushing, NY)

Summary:

This internship position is designed for applicants who are interested in pursuing a career in ticket sales. The internship will span from August of 2016 into November of 2016. The employee will support the day-to-day operations of the Inside Sales, Season Ticket and Premium Sales, Group Ticket Sales, and Season Ticket Account Services departments. 

Responsibilities:

  • Employee will be responsible for understanding and learning all sales scripts and other related training material.

  • Employee will be performing a number of sales related role plays and mock ballpark appointments to better understand how to execute sales calls and face-to-face meeting with prospects/clients.

  • Employee will be shadowing Inside Sales Representatives and Account Executives to learn how to properly structure their day and effectively manage their time.

  • Employee may be asked to make sales calls to schedule appointments that will be executed at Citi Field.

  • Employee will be asked to keep a daily/weekly log to report to management what their key takeaways are throughout the internship program.

  • The employee will be responsible for working alongside full-time employees to coordinate and manage group events at Citi Field.

  • The employee will be responsible for learning the ins and outs of coordinating Theme Nights and large-scale group events at Citi Field.

  • Employee will be responsible for carrying out special ticket sales related projects as assigned by the management staff.

  • Employee will be taught and trained on how to properly build their resume and how to effectively interview for future career opportunities.

  • The employee will be responsible for working alongside full-time employees to coordinate and manage events at Citi Field.

  • Group Sales intern will be responsible for executing Group Sales related administrative responsibilities as assigned by the management staff.

  • The employee will be responsible for working his or her schedule hours.

Requirements:

  • It is preferred that the candidate is seeking a career in sports ticket sales.

  • Excellent oral and written communication skills.

  • Related coursework and/or experience is a plus.

  • Ability to work well with others, from interns and front office staff to athletes, fans, customers and corporate clients. 

  • Professional conduct, image and demeanor in an office setting.

  • Candidates must have satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).

  • Consistent, punctual and regular attendance.  Available to work flexible hours including evenings, weekends and holidays. During the baseball season this may include nights and weekends when team plays home games. 

  • Must have own transportation to and from Citi Field.


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Sales - New York Mets (Flushing, NY)

Summary

Sells high-end product mix with a strong emphasis on premium inventory. The Premium Sales Manager will take the lead role in selling all premium seating locations in Citi Field along with servicing high-end clientele. Ideal candidate must be an aggressive, experienced sales professional who possesses the ability to negotiate the sale of Suite contracts, Premium Season Tickets (Delta Club seats and Hyundai Club seats) and other Premium Ticket Plan packages. The ideal candidate will have a strong business acumen and knowledge of the NY tri-state market.

Essential Functions

  • Generate new sales revenue via outbound calls, scheduling consultations, entertaining potential clients, and networking
  • Generate qualified premium seating leads via researching industries, companies, and referrals
  • Create and help develop sales collateral that will be used during sales meetings
  • Host potential premium clients at Citi Field to maximize sales opportunities
  • Attain individual and department sales goals as set by the Director, Premium Sales
  • Assist with the development of Premium Seating sales plans
  • Maintain accurate documentation of prospecting and sales activity in the Mets’ CRM system
  • Entertain and visit prospects and customers during home games
  • Benchmark industry best practices, evaluate opportunities to utilize and implement when appropriate
  • Proactively solicit and follow-up on assigned sales leads under the guidelines established by the Director, Premium Sales
  • Participate in events, promotions, client entertainment and other activities as required
  • Other duties as assigned

 

Qualifications

  • Three years of successful sales experience in sports, media, and/or direct sales is preferred and minimum of at least one year of high end or premium sales experience is preferred.
  • Experience selling to and working with President/CEO level executives
  • Ability to function in fast-paced environment, handle multiple projects and meet deadlines
  • Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
  • Available to work flexible hours including holidays, evenings and weekends
  • Strong business acumen, proven track record of successful B2B selling and basic knowledge of the NY Tri-state market preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What are your salary expectations? Please provide a range.


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Sales & Marketing: Corporate Sponsorship Sales Department Management
Intern, Corporate Partnerships - New York Mets (Flushing, NY)

General Responsibilities:

  • Implement partner promotions and on-site activation programs: tabling, sampling, kids’ instructional clinics, etc.
  • Coordinate VIP hospitality:  ballpark tours, batting practice visits, etc.
  • Assist with planning and execution of special events
  • Assist with research of business categories and companies to identify prospective partners 
  • General support for department as required: phone coverage, filing, copying, mailing, etc.

Qualifications:

  • Ability to prioritize and multi-task with attention to detail and deadlines
  • Strong organization and communication skills
  • Ability to build positive working relationships throughout the organization
  • Team player with dedication to highest level of standards and excellence
  • Professional conduct and demeanor
  • Proficiency in Microsoft Office package
  • Availability to work flexible hours including nights, weekends and holidays when the team plays home games

Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time.  The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Associate - New York Mets (Flushing, NY)

The Corporate Partnerships Associate position is classified as short-term full-time. The candidate will be expected to work full-time hours (35 per week) from July through December 2016. 

Essential Duties and Responsibilities:

  • Conduct research on key business categories and companies to identify prospective corporate partners 
  • Work with the partnerships team to pursue active prospects, including meeting preparation and assisting with proposal development
  • Work closely with other departments to develop successful promotions, in-game features and charitable programs to meet potential and existing partners’ goals and objectives
  • Implement partner promotions and on-site activation programs: tabling, sampling, kids’ instructional clinics, etc.
  • Coordinate VIP hospitality – batting practice visits, ballpark tours, suite hosting, etc.
  • Assist with planning and execution of special events
  • General support for department as required: answer phones, schedule meetings, filing, mailing, copying
  • All other duties as assigned

Qualifications:

  • Undergraduate degree
  • Ability to prioritize and multi-task with attention to detail and deadlines
  • Strong organization and communication skills
  • Ability to build positive working relationships throughout the organization
  • Team player with dedication to highest level of standards and excellence
  • Professional conduct and demeanor
  • Proficiency in Microsoft Office package and Adobe Photoshop
  • Availability to work flexible hours including nights, weekends and holidays
  • Driver’s license required

Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time.  The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


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Sales & Marketing: Ticket Sales
Inside Sales Representative - New York Mets (Flushing, NY)

Summary: 

Inside Sales Representatives (ISR) generate excitement and drive revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals and local groups/organizations. Our ISRs reach their goals by phone prospecting, setting outside appointments and ballpark tours, participating in sales/promotional events and prospecting at Mets home games as well as internal/external events.They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.

Responsibilities:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group outing tickets packages to both corporations and the general public
  • Meet or exceed established sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in stadium “face-to-face” meetings to create new business opportunities
  • Provide a superior level of customer service to all Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

Requirements:

  • Undergraduate degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com Pro Venue
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays    

Department: Ticket Sales & Service

Supervisor: Director, Inside Sales

Location: Citi Field; Flushing, NY

Status: Non-Exempt/Short-Term Full-Time

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


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Sales & Marketing: Event Operations/Management
Senior Coordinator, Stadium Tours - New York Yankees (Bronx, NY)

SUMMARY: Coordinate all operational objectives related to stadium tours, including but not limited to: all day-to-day tour operations, creation of new sales and advertising initiatives, handling of customer service and contracts.  

Primary Responsibilities:

  • Schedule full and part-time staff to conduct stadium tours while operating within stadium and labor guidelines

  • Create and distribute weekly tour guide schedule

  • Input Part-Time Tour Guides schedule into ABI scheduling and payroll system

  • Process weekly departmental payroll using ABI

  • Work with Stadium Operations to devise tour routes and schedule security and other necessary Stadium Operations personnel needed for tours

  • Develop and implement creative solutions to generate tour revenue while working within Stadium Operations guidelines

  • Assist in the execution of Hands on History program

  • Work with Hard Rock Cafe and Legends Hospitality Management as needed on tour schedules and to create joint promotions

  • Field incoming calls related to sales and service

  • Track customer relations and client notes through the CRM system

  • Assist with the management of multiple Part-Time Tour Guides on a daily basis

  • Coordinate special event tours with the Non-Baseball Events team and other internal departments as needed

  • Work with Stadium Operations and security on approved routes and operations

  • Help coordinate events at the Stadium and off-site, as needed

  • Service other department’s clientele with tour offerings

  • Create and manage departmental budget in conjunction with Executive Director, Non-Baseball Events

  • Track, code and submit all invoices in accordance with departmental budget

  • Maintain and analyze weekly & monthly financial reports

  • Schedule group tours and maintain waiting lists

  • Conduct stadium tours to individuals and groups

  • Respond to inquiries and complaints

  • Manage reservations and contracts for group tours and birthday bashes of 12 - 35 guests

  • Process payments and print tickets using TicketMaster system

Qualifications and Experience:

  • 2-5 years of experience coordinating a variety of activities and operations at a tourism location, stadium or other large public facility

  • Bachelor’s degree in Hospitality Management or related field

  • Proficiency in MS Office suite (Word, Excel, Access and PowerPoint)

  • Working knowledge of TicketMaster and ABI payroll system a plus 

  • Ability to multi-task and prioritize

  • Strong written, verbal and interpersonal skills

  • Proven customer service experience

  • Knowledge of baseball history preferred

  • Experience using CRM software preferred

  • Flexible work schedule

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  The New York Yankees is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have 2-5 years of experience coordinating a variety of activities and operations at a tourism location?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Are you able to work flexible hours?
4. Yes/No: Do you have housing in the New York City area?
5. What are your salary requirements?


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Sales & Marketing: Premium/Suite Sales
Junior Sales Associate (Part Time) - New York Yankees (Bronx, NY)

 

Description:  

The Junior Sales Associate team supports the sales department in selling premium and season ticket inventory at Yankee Stadium.  Junior Sales Associates will have the opportunity to learn about the sales process and develop their sales techniques. This is a rigorous sales development program geared to prepare entry level candidates for a career within the sports industry.

 

Primary Responsibilities:

  • Identify and sell available ticket inventory by generating leads via outbound calls, along with in-game events

  • Participate in sales and retention efforts including, but not limited to, the servicing and up-selling of existing and new accounts

  • Manage interactions with clients and prospects by utilizing a customer relationship management database (CRM)

  • Participate in sales promotions and game day activities

  • Other duties as assigned

 

Qualifications and Experience:

  • Proficiency using Microsoft Office and Outlook

  • Strong work ethic and desire to build a career in professional sports

  • Proven customer service experience

  • Strong written, verbal and interpersonal skills

  • Proven time management and organizational skills

  • Ability to work flexible hours

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  River Operating Company, Inc. is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior experience working in sales?
2. Do you have housing in or around New York City?


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Sales & Marketing: Ticket Sales
Inside Sales Manager - Oakland Athletics (Oakland, CA)

The Inside Sales Manager is responsible for first year Account Executive training, performance tracking, and managing the overall inside sales processes.  Essential duties of this position include, but are not limited to:

• Training and mentoring all first year Account Executives, as well as coordinating the entire Account Executive training program
• Managing first year Account Executives in all facets including compliance with department guidelines, ensuring that performance measurements are met, and conducting employee reviews
• Motivating first year Account Executives to maximize revenue by interacting with them, gathering feedback, and scheduling individual meetings
• Interviewing Account Executive candidates and making hiring recommendations to the Sr. Director of Ticket Sales
• Proposing budget recommendations ensuring the success of first year Account Executives, including technology needs, contracting an independent sales trainer, etc.
• Working directly with the Ticket Sales Analyst in taking an analytical, data based approach to implementing and evaluating sales campaigns for first year Account Executives, ensuring compliance in executing each campaign, and making decisions based on this information
• Ensuring accuracy in information dissemination while working to guarantee each sales cycle is run with ethics and follows internal company policies and department guidelines
• Selling season tickets, group tickets, and suites to customers via outbound phone calls, face-to-face appointments, game day marketing, off-site networking events, and incoming inquiries
• Ensuring repeat business by providing superior customer service to clients, including game day visits
• Performing game day duties including visiting clients, and assisting with various department and company events
• Engaging in civic activities, attending community events, and representing the A’s at off-site events
• Compliance with CRM, including maintaining an accurate dashboard; working within the system on all campaigns and initiatives; and properly documenting activities, touch points, rewards/gifts, etc.
• Compliance with department policies and guidelines
• Performing additional duties as assigned

Job Requirements
• 3+ years of ticket sales experience
• Some managerial, supervisory, or team lead experience strongly preferred
• Experience with CRM (Microsoft Dynamics preferred)
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work flexible hours including nights, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have at least three years of experience in ticket sales?
2. Yes/No: Do you have any managerial, supervisory, or team lead experience?
3. Yes/No: Do you have experience using CRM?


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Sales & Marketing: Ticket Operations
Ticket Office Manager - Spring Training - Peoria Sports Complex - City of Peoria, AZ (Peoria, AZ)

DESCRIPTION
The Peoria Sports Complex is a Major League Baseball Spring Training and player development facility shared by the San Diego Padres and Seattle Mariners. The Sports Complex’s stadium and 12 additional full sized baseball fields are utilized year-round for each team’s player development systems, Arizona Fall League, international baseball teams and by local and national youth and adult baseball tournaments and championships. The complex is also host to a variety of events such as concerts, Arizona United Professional Soccer Club, car and RV shows, 5K races, fundraisers and city sponsored special events such as Halloween, Easter and July 4th.

The purpose of this position is to oversee and execute all ticketing and event related functions at the Peoria Sports Complex, including Major League Baseball (MLB) Spring Training, City of Peoria Special Events, all other contracted ticketed events and provide support to non-ticketed events.  Functions include working with contracted ticketing service provider to build ticketing manifests and events, supervising ticket office operations, developing ticket sales initiatives, and generating necessary ticketing reports.  The Ticket Office Manager will work with Sports Complex management, professional sports team partners, City Departments, non-profit partners, promoters, and contracted vendors to ensure execution and overall success of assigned events.

This full time, year-round, benefited position is based at Peoria Sports Complex. The regular work schedule will be Monday through Friday from 8 am to 5 pm though scheduled shifts may vary widely and be based on the season and event schedule (including nights, weekends and holidays).  

RESPONSIBILITIES

  • Acts as liaison to ticketing service provider to build ticketing manifest for MLB Spring Training season, City Special Events and other contracted ticketed events at the Sports Complex.

  • Produce ticketing reports for distribution to track financials and purchasing trends.

  • Develop and implement season and group ticketing sales initiatives and goals.

  • Manage ticket office operations including, but not limited to hiring and training of part-time/seasonal staff, reconcilation of daily financials, season and group ticket fulfillment. 

  • Assists in the development and proofing of collateral materials including, but not limited to pocket schedules, season ticket, group ticket, and catering brochures.

  • Participates in budget related activities by projecting sales revenues and expenditures, researching operational enhancements, processing invoices and payment collection efforts.

  • Manage other duties and events as assigned.

REQUIREMENTS

Bachelor’s degree or equivalent and minimum of three years related experience. Requires a working knowledge of ticketing practices, equipment and procedures. A valid Arizona Drivers License is required upon hire. Knowledge of ticketing operations in sports related setting, ticket sales marketing campaigns and event production/facilitation is preferred. Must have ability to communicate effectively with the public in a professional manner and to be detail oriented, organized and multi-task in fast paced environment. Proven written and verbal communication skills and advanced computer skills.  Experience with ProVenue ticketing platform desired.

Working Title:  Ticket Office Manager

Official City of Peoria, AZ Title:  Sports Complex Ticket Operations Coordinator

TO APPLY

To be considered for the Sports Complex Ticket Operations Coordinator, you are required to apply online through the 2-Step process listed below, mailed applications will not be considered. Applications must include a resume. Coordinator is the first supervisory tier within the Sports Complex Management Team.  This position will remain open until July 31, 2016 at 11:59 PM (Arizona). 

***APPLICATION IS A 2 STEP PROCESS:

STEP 1:  Submit your application through TeamWork Online below.

STEP 2:  After Step 1, visit the link to submit a City of Peoria, AZ application.

Visit City of Peoria Human Resources website at www.peoriaaz.gov/jobs to view a full job description, requirements, etc.  EOE. 

For more information about the City of Peoria, Arizona, please visit www.peoriaaz.gov.  For more information about the Peoria Sports Complex, please visit www.peoriasportscomplex.com


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Sales & Marketing: Premium/Suite Sales
Premium Sales - Seattle Mariners (Seattle, WA)

The Seattle Mariners were founded in 1977 as an expansion franchise in Major League Baseball’s American League, and since 1999 have called Safeco Field home.  With over 42,000,000 fans having passed through the gates since the Inaugural Game, we continuously strive to create exceptional experiences for our fans.  To help us with this, we are currently looking for talented professionals to join our Front Office Sales Department.  As a member of this department, you will help us deliver unparalleled customer experiences at “The best ballpark in baseball!”

The Position

Reporting to the Director of Ticket Sales, Premium Sales representatives for the Seattle Mariners are responsible for the sale and renewal of all Premium inventory including Corporate Packages, single game suite rentals, premium club seating, and Charter Seat licenses. 

What You Will Do

  • Sell high end suite and premium seating inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting through cold calls, email marketing and social selling.

  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.

  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.

  • Meet and exceed all weekly and annual sales, phone and appointment goals. 

  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining. 

  • Uphold an extraordinary level of customer service to Premium clients.

  • Maintain accurate records in CRM regarding activities and sales.

  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.

  • Making actionable and insightful recommendations for new products and enhancements.

  • Represents the organization in a positive and professional manner at all times. 

 How You Will Do It

  • Plan and Organize:  Prioritize and plan work or project activities.  Use time efficiently.  Set goals and objectives.  Develop realistic action plans.

  • Demonstrate Confidence – Exercise strong interpersonal skills.  Effectively communicate and relate to levels within and outside of the organization.  Create and build positive and productive relationships.

  • Problem Solve:  Identify and resolve problems promptly.  Gather and analyze information skillfully.  Develop alternative solutions.  Work well in group problem-solving situations.  Address root cause of customer/account problems to avoid reoccurrence and make it easier for our customers to do business with us.

  • Collaborate:  Effectively build and maintain partnerships with customers and co-workers.  Contribute to team and organization success.  Maintain flexibility and react to change appropriately.  Communicate and share information with candor that builds trust and enhances relationships.

What You Have

  • Four-year degree. 

  • Minimum of three (3) years of experience working in sales, preferably in professional sports or entertainment. 

  • Demonstrated previous sales success and proficiency with sales concepts.  Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.   

  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

  • Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.

  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills.

  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.

  • Ability to adhere to time and attendance policies and procedures.

  • Flexibility to work evenings, weekends, and holidays.

Our Team Members Enjoy

  • Medical, Dental and Vision benefits

  • Paid holidays, vacation and sick time

  • Matching 401(k) retirement plan

  • Pension Plan

  • Business casual dress code

  • Complimentary game tickets

  • Free on-site parking in Safeco Field garage

  • Transportation benefits

  • Mariners Team Store merchandise discount

 To apply for this opportunity, please click on this link:  SeattleMarinersPremiumSales

Or, visit:  www.mariners.com/jobs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you understand you must click the link located in the job description in order to apply through the video interview process?


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Sales & Marketing: Business Development
Business Development Associate - Sports Info Solutions (Coplay, PA)

Company Overview

Sports Info Solutions (SIS) opened its doors back in 2002 and has been on the leading edge of the advanced statistical study of sports ever since. The company’s mission is to provide the most accurate, in-depth, timely sports data, including cutting-edge research and analysis, striving to educate professional teams and the public about sports analytics.

SIS employs a staff of expert scouts and an army of highly trained video scouts who conduct several passes of each game, recording everything from basic box score data to times and locations of balls in play, pitch types and locations, defensive shifts, and much more.

The company’s analysts and programmers dissect data, producing a variety of predictive studies and analytics, including Defensive Runs Saved. Defensive Runs Saved estimates the number of runs a defender saves or costs his teams because of his ability to convert balls in play into outs, defend bunts, turn double plays, prevent baserunner advancements, and several other factors. A couple of the more recent advancements are Strike Zone Plus/Minus—which measures the number of extra strikes drawn because of the framing tendencies of catchers, pitchers, batters, and umpires—and Stolen Base Red Light/Green Light—which predicts baserunner success rates on stolen bases against various pitcher-catcher combinations, even if they have never faced each other.

Business Development Associate

Position Overview

Would you be interested in working closely with a small team to bring sabermetrics to a larger audience?  Sports Info Solutions is seeking a full-time Sales Associate to work out of our Lehigh Valley, PA office. This is a great opportunity in a casual office environment with the leading provider of in-depth sports statistics.

The candidate will develop new sales opportunities as well as help maintain existing client relationships. Strong candidates will possess a self-motivated attitude, great communication skills, and be able to work in a collaborative team environment or independently as needed.

Responsibilities:

  • Build new business relationships independently or as part of a sales team
  • Maintain and expand existing client relationships
  • Assist with marketing efforts and represent the company in professional settings
  • Communicate with clients and prospects in person, over the phone, and over email
  • Educate current and future clients on cutting-edge data and analytics from SIS
  • Collaborate with SIS Operations, R&D, and IT colleagues to build new products and fulfill customer needs
  • Travel to meet with clients as needed

Qualifications:

  • A firm grasp on the baseball and football, fantasy sports, and sports media industries, including the latest sabermetrics research
  • Open-minded approach and ability to think creatively to anticipate client and industry demands
  • Outgoing personality and flexible sales style to engage with a wide variety of prospective clients
  • Professional demeanor with excellent verbal and written communication skills
  • Strong organizational skills as well as diligence and high attention to detail
  • Initiative to voluntarily commit long hours, nights, and weekends when needed
  • Proficient in Microsoft software, including Word, Excel, and PowerPoint

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Sales & Marketing: Promotions
Ray Team - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are currently seeking enthusiastic individuals to join the RAY TEAM for the remainder of the 2016 season!  The RAY TEAM is part of the in-game entertainment for every Tampa Bay Rays home game.  Members of the team are responsible for enhancing the game day experience while executing promotions, giveaways, and interacting with fans.  Members must always display high energy, be enthusiastic and professional, and convey a friendly attitude to fans at games and outside appearances.  Members must be available for Rays home games.

Duties and Responsibilities:
• Interact with fans throughout the game to promote the Rays brand and our corporate partners.

• Represent the team in a positive, enthusiastic, and professional manner.
• Game operation responsibilities include, but not limited to: motivate and energize Rays fans, execute in-game and postgame promotions, and entertainment including t-shirt launches, birthday package deliveries, prize giveaways, assist team mascot, interact with Rays in-game host and contestants, and work various kids stations.

• Foster a family friendly environment and work closely with kids.

• Be aware of game situations and fire up the crowd when appropriate.

• Participate in theme night events.

• Other duties as assigned by the Tampa Bay Rays.

Qualifications:

• Prior experience in promotions and customer service preferred.
• Must be comfortable performing activities and interacting with fans on camera in front of large crowds.
• Must be reliable, punctual, courteous, and have good listening and multi-tasking skills.
• Must have high energy, be enthusiastic, and excited to promote the Rays brand.
• Must have strong ability to work well with co-workers and supervisors in a team environment.
• Must be able to lift and carry items up to 50lbs.

• Outstanding customer service skills and ability to provide quick and professional responses in any situation.
• Must be available to work during all Rays home games, including days, nights, weekends and holidays.
• Must have reliable transportation.
• Knowledge of baseball is preferred.
• Applicants must be 18 years or older.

All offers contingent on a satisfactory background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work a flexible schedule, including week days, nights, weekends and holidays?


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnerships - Washington Nationals (Washington, DC)

Summary:

Are you a dedicated professional with proven sales skills and a blossoming track record in the world of sports and entertainment?  We are looking for an individual who is a creative, motivated self-starter for our Corporate Partnerships department.

Reporting to the Director of Corporate Partnerships, the Manager of Corporate Partnerships is responsible for selling all available inventory, with a focus on the local (Washington DC DMA)  business community, across the various channels of Nationals products including in-park, radio, hospitality,  and internet/new media.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Identify and target potential corporate sponsors at the national and local (DC DMA) level.
  • Drive strategic lead generation through category analysis and proactive prospect engagement; identify and solicit up to 25 new leads per week.
  • Develop, write and present compelling corporate sponsorship and sales proposals to key clients.
  • In conjunction with departmental resources, ensure the goals and marketing commitments developed for each client are being met, including any review/reporting requirements.
  • Create new sales collateral or modify existing collateral as required.
  • Retain and grow an assigned book of sponsorship business.
  • Serve as the liaison between the Corporate Partnerships Department and team concessionaire (Levy).
  • Work with the other members of the partnerships and marketing departments in the analysis, acquisition and implementation of other strategic properties consistent with departmental objectives and structure.
  • Demonstrate ability to work with all personality types at the staff and management levels.
  • Liaise with other departments to maximize cross-selling opportunities and share
    new ideas.
  • Evaluate client satisfaction.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience.
  • Minimum of 4 years of experience in a high energy sales position, preferably sponsorship, premium or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent network of local and regional corporate contacts.
  • Strong conceptual and strategic skills, and ability to think “outside the box,” and strong customer satisfaction orientation.
  • Possess the ability to establish relationships within all levels of the company as well as with sponsors and clients.
  • Ability to meet challenging sales objectives in a high profile, competitive marketplace.
  • Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
  • Demonstrate creativity in the development of innovative and effective sales campaigns.
  • Strong sales proposal experience and presentation experience.
  • Must be able to work evenings and weekends as required and light travel, as needed.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Preferred:

  • Master’s Degree
  • Proficiency in using MSWord, Excel, PowerPoint
  • Knowledge and passion for Major League Baseball

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 4 years experience in a high energy sales position? If yes, please explain here...


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Sales & Marketing: Ticket Sales Management
Vice President, Ticket Sales & Client Services - Washington Nationals (Washington, DC)

Summary:

The Vice President, Ticket Sales & Client Services is responsible for overseeing all aspects of ticket sales and service departments. As a key member of the Consumer Revenue team this role will contribute to the strategic vision for the department and execute the sales and service initiatives aimed at growing revenues.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Oversee a team of 50+ ticket sales and service employees.
  • Assist in the development and implementation of the overall ticketing strategy that will maximize revenue and customer satisfaction in conjunction with the budget expectations of the organization
  • Develop and implement annual sales plan with rolling 1, 3, and 6 month action plans to maximize sales revenues
  • Responsible for development of strategies and systems to motivate staff and accomplish ticket sales and  service goals
  • Develop and implement sales training program for existing and new sales staff, including Directors, Sales Managers, Sales Representatives and Coordinators
  • Create and maintain a constant teaching/learning environment for all staff aimed at implementing best practices in the areas on sales and client services
  • Develop and implement commission structures, bonus incentives and non-financial benefits to motivate, recognize and reward sales and service departments
  • Manage ticket sales and support staff to effectively utilize client data and maintain high standards of service.
  • Continuously evaluate businesses processes to create efficiencies in the sales, delivery and customer service disciplines.
  • Responsible for helping to bridge gaps between departments, create better synergy and encourage a team oriented atmosphere both within department and with other disciplines.
  • Establish annual budgets for Ticket Sales and Client Service Departments
  • Analyze and control expenditures of department to conform to budgetary requirements.
  • Monitor weekly results of ticket staff for measuring productivity and results.
  • Work in conjunction with the Business Strategy and Analytics Department to manage market research, assess data, and evaluate inventory to identify areas of growth, improvement, or opportunity to generate incremental ticket revenue
  • Oversee post-season and special event ticketing
  • Perform other duties as assigned by the Senior Vice President, Consumer Revenue and the Chief Revenue & Marketing Officer

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree in Business, Marketing or Sports Management, or equivalent military experience.
  • A minimum of 8 years sales experience required
  • A minimum of 3 years demonstrated experience leading and managing sales teams                                                                                                                              

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent oral, written and listening communication skills
  • Ability to effectively teach nuanced sales and client servicing techniques to both tenured and new staff members
  • Outstanding leadership, sales and motivational skills
  • Detail oriented, logical, and methodological approach to problem solving
  • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
  • Strong organizational skills
  • Ability to work under pressure in fast-paced environment
  • Ability to meet challenging sales objectives in a high profile, competitive marketplace
  • Ability to adapt to change in the work environment, multi task, manage competing demands and frequent changes
  • Ability to travel as needed
  • Proficient in MS Word, Excel, and Power Point
  • Previous formal sales training preferred
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 8 years experience in sales?
2. Yes/No. Do you have a minimum of 3 years experience leading and managing sales teams?


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