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Current available jobs in Sales & Marketing:


» Assistant Box Office Manager - Camelback Spring Training LLC (Phoenix, AZ)
» Account Executive - Ticketing Sales SEASONAL - Camelback Spring Training, LLC (Phoenix, AZ)
» Ballpark Ticket Sales & Operations Coordinator - Goodyear Ballpark - Spring Training home of the Cleveland Indians and Cincinnati Reds (Goodyear, AZ)
» Mascot Assistant - Kansas City Royals (Kansas City, MO)
» Client Services Representative - Los Angeles Angels (Anahiem, CA)
» Angels Baseball - Seasonal Inside Sales Representative - Los Angeles Angels of Anaheim (Anaheim, CA)
» Analyst, Business Development & Analytics - Los Angeles Dodgers (Los Angeles, CA)
» Senior Account Executive, Corporate Partnership Sales - New York Mets (Flushing, NY)
» Account Executive, Season Ticket Account Services - New York Mets (Flushing, NY)
» Account Executive, Corporate Hospitality & Group Sales Retention - New York Mets (Flushing, NY)
» Account Executive, Corporate Hospitality & Group Sales - New York Mets (Flushing, NY)
» Specialist, Premium Sales and Service - New York Yankees (Bronx, NY)
» Group Sales Account Executive - Oakland Athletics (Oakland, CA)
» Account Executive, Fan Development - Oakland Athletics (Oakland, CA)
» Business Analyst - Oakland Athletics (Oakland, CA)
» Ticket Sales Analyst - Oakland Athletics (Oakland, CA)
» Stomper - Oakland A's Mascot - Oakland Athletics (Oakland, Ca)
» Director of Corporate Sales - Roger Dean Stadium (Jupiter, FL)
» Ticket Sales Consultant - Salt River Fields at Talking Stick (Scottsdale, AZ)
» Client Services Manager - San Francisco Giants (San Francisco, CA)
» Sales Consultant - San Francisco Giants (San Francisco, CA)
» Premium Sales - Seattle Mariners (Seattle, WA)
» *Call Center Representatives - Tampa Bay Rays (St. Petersburg, FL)
» *Ticket Sales Representative - Tampa Bay Rays (St. Petersburg, FL)


Sales & Marketing: Ticket Operations
Assistant Box Office Manager - Camelback Spring Training LLC (Phoenix, AZ)

Title:   Assistant Box Office Manager                                                                          

Status:  Seasonal - October 30, 2017 through Friday, April 6, 2018                         

 The Assistant Box Office Manager is responsible in assisting the Director on hiring/scheduling and training the box office ticket sellers.  This position will also be responsible for the overall operation of our Home Plate Box Office.  This position will be required to work 7 days a week during the month of March. 

This position has an hourly rate of $12.00.

 Essential Duties and Responsibilities:

  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Maintain and continually grow a prospect database and track new sales leads.
  • Handle ticket related customer service inquiries and refer unresolved issues to director.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, tickets, sales collateral, etc.).
  • Escort guests to various locations throughout facility as needed.
  • Perform general office duties as required.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com (ProVenue) system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have box office experience? If so please describe.
2. Do you have experience with ticketing software? If yes, please describe.
3. Are you able to provide local housing from November - April 7th?
4. Do you have staff management experience? If yes please describe.
5. Do you have experience with POS system and/or credit card sales? If yes please describe.


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Sales & Marketing: Ticket Sales
Account Executive - Ticketing Sales SEASONAL - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Ranch - Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

 Title:                  Account Executive – Ticketing Sales                      

Status:             Seasonal -Nov ’17 - March’18 (approx 40+hrs/week)    Temporary Housing Included     

 Account Executives are responsible for selling and maintaining new season ticket sales, group sales, suite sales and party function areas for the upcoming spring training season.

 Essential Duties and Responsibilities:

  • Complete a pre-determined minimum number of outbound calls daily to targeted lists and respond to heavy inbound call volume.
  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Meet or exceed organization’s individual, season and group sales goals.
  • Other jobs to be performed include but not limited to assisting with lines at the ticket windows and gates during ingress.
  • Handle ticket related customer service inquiries and refer difficult or unresolved issues to supervisor.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, sending e tickets, sales collateral, etc.).
  • Perform general office duties as required.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.
  • Personal transportation to and from work is strongly recommended.

 All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work 7 days a week between the hours of 10am and 4pm?
2. Have you worked with Tickets.com system? Any other ticketing systems?
3. Would you need housing for yourself in the area?


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Sales & Marketing: Ticket Sales Management
Ballpark Ticket Sales & Operations Coordinator - Goodyear Ballpark - Spring Training home of the Cleveland Indians and Cincinnati Reds (Goodyear, AZ)

Goodyear Ballpark, spring training home of Major League Baseball's Cleveland Indians and Cincinnati Reds, is seeking a full-time Ticket Sales and Operations Coordinator.

The Ballpark Ticket Sales and Operations Coordinator is responsible for managing and overseeing Goodyear Ballpark and Recreational Complex ticket sales and operations by performing a variety of ticketing functions associated with a multi-use public assembly facility including coordinating, planning, organizing and facilitating spring training ticket sales, operations, promotions and reporting functions utilizing automated ticketing system(s).
 
The position requires a minimum of three years of supervisory experience in ticket operations, individual, group, season ticket and premium sales for a professional sports facility.  Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree with major course work in the following disciplines: sports management, business administration or related study. Position also requires a valid driver's license. The successful candidate should be able to demonstrate extensive knowledge and experience with database management, lead generation, cold-calling, sales strategies, closing techniques, follow up and referral programs.

The ideal candidate for this position will be a driven, self-motivated, customer oriented, collaborative and motivating team player. The ideal candidate will be able to tailor sales strategies to a variety of personality types, will possess excellent verbal and written communication skills and be comfortable presenting ticket products to large and small groups. The ideal candidate will have a proven track record of success. 

Starting Salary Range: $62,482.88 - $77,619.58
 
About Goodyear:  Goodyear, Arizona is a rapidly growing, vibrant community in the greater Phoenix area that takes pride in delivering quality services to its residents, striving to make it one of the best cities to live, work, and explore. This is evident by the fact that 94% of its 77,000 residents would recommend Goodyear as a place to live.

***Registration is a 2-step process.*** 

You must apply directly with Goodyear Ballpark to be considered for this position.

Step 1: Submit your application through TeamworkOnline below. 

Step 2: Visit the following link to apply directly with Goodyear Ballpark.

City of Goodyear EEO Statement & Other Workplace Regulations

The City of Goodyear is an Equal Opportunity Employer. Any applicant requiring additional assistance, please contact the Human Resources Department for accommodations. Prior to appointment, selected candidate(s) must pass a motor vehicle record check, criminal history check, and, if necessary for the position, a physical evaluation and/or credit history check. The City of Goodyear supports a drug and alcohol-free workplace. The Smoke-Free Arizona Act is to protect Arizonans from the harmful effects of second-hand smoke; therefore, the City of Goodyear prohibits smoking in all designated "no smoking" areas, including enclosed areas and areas within 20 feet of the entrances (except for patios). www.smokefreearizona.org (A.R.S. § 36-601.01)


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Sales & Marketing: Mascot
Mascot Assistant - Kansas City Royals (Kansas City, MO)

JOB SUMMARY: Position serves as an assistant for the Club’s official costumed Mascot Sluggerrr.  Specific duties include assistance and performance of routines, helping out with mascot appearances and overall promotion/marketing of the mascot to achieve maximum exposure and revenue.

ACCOUNTABILITIES:

  • Assist full-time mascot at designated off-site appearances
  • Assist Sluggerrr at designated home games
  • Must be able to arrive at home games two hours prior to first pitch
  • Must be physically able to stand for long periods of time and carry up to 40 lbs.
  • Must possess the ability to speak in front of large groups
  • Provide overall support to the Event Presentation & Production Department
  • Maintain condition of Mascot costume
  • Provide creative assistance to presentation, skits, and related promotion
  • Provide logistical assistance to mascot during appearances
  • Adhere to Mascot Program rules
  • Other related duties as assigned

REQUIREMENTS:

  • Must be at least 18 years old
  • Must be a high school graduate or equivalent (college degree preferred)
  • Experience in mascot/cheer/dance/game entertainment  preferred
  • Must be creative, easy going, and comfortable dealing with all types of people
  • Must possess a basic knowledge of Major League Baseball
  • Ability to support & grow the Mascot Character/Program
  • Must be available holidays, weekends and evenings

EOE M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you at least 18 years old?
2. Yes/No. Are you at least a High School graduate?
3. Yes/No. Are you able to stand for long periods of time & carry up to 40 lbs.?
4. Yes/No. Are you able to work flexible hours including holidays, evenings & weekends?
5. Yes/No. Do you live in the Kansas City metro area?


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Sales & Marketing: Client Relations/Customer Service
Client Services Representative - Los Angeles Angels (Anahiem, CA)

Do you love baseball? Are you a Los Angeles Angels fan?  Would your ideal job be located at Angels Stadium? If you answered yes, read on! 

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. At Tickets.com, we're a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We are searching for a Client Services Representative to support our client at Angels Stadium in Anaheim, CA. This position will work primarily at Angels Stadium. The Client Services Representative is responsible for creating and maintaining events and reports for our clients on Tickets.com ticketing software. The Client Services Representative is also responsible for maintaining relationships with Tickets.com's MLB clients. Additional responsibilities include, season account support, on-sale support, and system training and support.

What You’ll Be Responsible For:

  • Responsible for event creation, maintenance, report creation and execution in ticketing system.

  • Manage multiple projects, including but not limited to season ticket renewal, season ticket printing, invoicing, and single ticket on-sale events.

  • Act as a liaison to a host of Tickets.com departments, including call centers, web operations and IVR operations.

  • Work with various departments in rollout of new products for clients.

  • Exercises independent thought and judgment when dealing with client and user requests and resolution of issues.

  • Consults with users and provides intellectual information regarding the ProVenue application.

  • Performs systems tests, analysis, and configuration to ensure system is in excellent running order.

  • Proactively review and share details of product enhancements and release notes with the client, drawing upon specific, relevant use cases.

  • Assist client in operating the ticketing system including initial training and ongoing support for box office, accounting staff, and management.

  • Provide client support while events are on sale and at performance times.

  • Advise client on how to best use ticketing system to meet their business needs.

Nice To Have:

  • Bachelor’s degree or equivalent combination of education and experience.

  • Minimum two (2) years of experience with ticketing software strongly preferred. 

  • Box office experience preferred.

  • Some travel required, valid driver license and vehicle insurance.

  • Computer proficiency essential – MS Office Suite; knowledge of UNIX preferred; ability to easily learn new technology as needed.

  • Remote evening and weekend availability, as required.

  • Must be client service-oriented.

  • Excellent communication skills, both verbal & written.

  • Detail oriented, organized, proven ability to follow up on tasks.

  • Self-starter, able to prioritize and work independently with minimal supervision.

  • Work effectively under pressure.

If you think you're a good fit for the position and the team, we’d love to hear from you!

Tickets.com is an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales
Angels Baseball - Seasonal Inside Sales Representative - Los Angeles Angels of Anaheim (Anaheim, CA)

Reporting to the Inside Sales Manager, the Inside Sales Representative will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. Inside Sales Reps must be comfortable making and receiving dozens of calls per day, working with assigned Account Executives, generating interest, qualifying prospects and closing sales.  Compensation is largely based on sales performance through hourly rate, commission and bonuses. Please note that this is a temporary assignment working full-time hours per week.  

Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound calls and emails to sell season seats, mini-plans, group events, luxury suite rentals, individual tickets, and spring training packages.
  • Understand customer needs and requirements to assist with selling products and upgrading packages.
  • Provide quality customer service for all clients.
  • Route qualified opportunities to the appropriate account executives for further development and closure.
  • Close sales and achieve monthly quotas.
  • Research accounts, identify key players and generate interest.
  • Team with Account Executives to build pipeline and close deals.
  • Responds to general questions about ticket availability and pricing, game times and dates, stadium policies and procedures, etc.
  • Transacts and fulfills guest ticketing requests by suggestive selling the best ticket product for their individual needs
  • Processes payments of single game ticket orders and liaises with the Ticketing Office as needed
  • Works from and maintains database of active and previous ticket buyers
  • Identifies prospective buyers to elevates up sell opportunities for ticket package sales

Requirements:

  • High School Diploma with 2-4 years sales or customer service experience (retail, direct, corporate); advanced degree (Bachelor or Associates) is preferred.
  • Outbound calling skills and sports marketing are preferred
  • Strong phone presence comfort making/closing sales transaction via phone
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Must be technologically literate and able to use/learn a variety of computer programs including Word, Excel, Outlook, Pro Venue and Sales Force.
  • Must have strong organizational skills with attention to detail and ability to follow through
  • Possess ability to demonstrate exceptional guest service skills over the phone and in-person
  • Ability to multi-task, prioritize, and manage time effectively

Due to the seasonal/temporary nature of this position, benefits are not provided.

Angels Baseball is an equal opportunity employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have knowledge of the Greater Los Angeles and Orange County Markets and possible leads?
2. Do you have previous sales, telemarketing or customer service experience?
3. Are you available to work non-traditional hours, including nights, weekends and holidays?


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Sales & Marketing: Database Marketing/Analytics
Analyst, Business Development & Analytics - Los Angeles Dodgers (Los Angeles, CA)

Title:                           Analyst, Business Development & Analytics

Department:              Business Development & Analytics

Status:                        Full Time

Reports to:                 Director, Business Development & Analytics

Posting Date:             July 19, 2017

The Los Angeles Dodgers are seeking an Analyst, Business Development & Analytics. The Analyst will be a key member of the Demand Analytics Initiative in building an analytical platform that generates value both within the Dodgers organization and with external partners.

Job Functions:

  • Research, develop, and test mathematical models for sales forecasting, pricing, marketing mix modeling, and other demand planning and management applications
  • Assist in building robust and extensible products that can successfully improve demand decision-making across event- and ticket-driven organizations
  • Design interactive business intelligence tools that incorporate “what-if?” modeling capabilities
  • Maintain and improve upon production code with version control, collaboration, and general software development best practices
  • Communicate model development and product management across diverse stakeholders
  • Research and evaluate leading operations research, economics, marketing, statistical, and machine learning theory, techniques, and practices
  • Provide input on product development, data collection, data architecture, front-end development, and general business strategy
  • Perform other related duties as assigned

Basic Requirements/Qualifications:

  • Bachelor’s or Master’s Degree in Statistics, Economics, Mathematics, Operations Research, Computer Science (Machine Learning), or a closely related field.
  • Minimum two years’ work experience in revenue (yield) management, marketing analytics, statistical, machine learning, consulting, or related field
  • Familiarity and good judgment with a broad range of methodologies and tools, such as exploratory data analysis, regression models, forecasting models, simulation, probability models, discrete choice, clustering, optimization, and cross-validation
  • Experience in mathematical and statistical programming (e.g. R and Python)
  • Proficiency with SQL and relational databases
  • Knowledge of BI presentation tools and packages (e.g. R Shiny, Tableau, D3), web programming language (e.g. HTML, CSS, JavaScript), and general programming languages (e.g. C, C++, Java) are a plus
  • Possess excellent reasoning, problem-solving, creative thinking, and communication skills
  • Demonstrated ability to meaningfully generate value in an entrepreneurial environment

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Sales & Marketing: Consumer Product Sales
Senior Account Executive, Corporate Partnership Sales - New York Mets (Flushing, NY)

Summary:
The Senior Account Executive, Corporate Partnership Sales is responsible for creating, developing and selling fully integrated partnerships with local, regional and national companies.  These partnerships consist of in-park signage, scoreboard features, retail promotions, publication advertising, promotional giveaway days, mets.com, SNY, and other marketing opportunities at Citi Field. This person will be responsible for driving new business as well as managing several existing accounts within our partnership portfolio.

 

Essential Duties and Responsibilities:

  • Target and identify potential corporate partners through cold calling, networking and presenting partnership opportunities to key decision-makers
  • Negotiate sales to conclusion including sponsorship agreement
  • Work closely with Senior Director, Corporate Partnership Sales and Vice President, Corporate Partnerships Sales & Service and other members of the corporate partnerships development team to achieve departmental revenue goals
  • Work closely with department activation coordinators and strategic leads to ensure that all marketing elements included in a partnership are delivered in accordance with provisions of each agreement
  • Work closely with other departments within the organization on corporate partnership related programs
  • Sell to performance standard (quota)
  • Creatively develop new integrated sponsorship platforms that create new revenue streams for the organization
  • Collections on all sales
  • Overall client satisfaction and continued renewal of relationship with team
  • Overall communication of client’s needs and details of clients business and expectations to team personnel

Qualifications:

  • Bachelor’s degree required
  • 2-3 years of professional team and/or sports sponsorship sales experience preferred 
  • Proven track record closing significant six and seven figure deals
  • Willing to travel
  • Excellent people skills with an ability to communicate effectively with clients and fellow employees
  • Excellent oral and written communication skills
  • Must be creative, well-organized, possess a strong work ethic, demonstrated self-starter, and desire to excel and willingness to learn
  • Ability and willingness to work nights, weekends and holidays as needed
  • Must be willing to work extended hours necessary to achieve personal and department goals
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Client Retention/Customer Service
Account Executive, Season Ticket Account Services - New York Mets (Flushing, NY)

Summary:
The Account Executive, Season Ticket Account Services will be focused on the long-term retention and growth of our Full Season, Half Season, and 20 Game account holders.  This involves successfully securing renewal commitments from account holders and providing a high level of customer service with the goal of growing account holder relationships with the New York Mets.

 

 Accountabilities:

  • Maximize Full Season, Half Season, and 20 Game Account Holders renewal percentage by providing outstanding customer service to assigned accounts via all contact touch points
  • Responsible for a new business sales goal that is obtained by upselling current accounts, generating referrals, group and hospitality area sales, and luxury suites.
  • Meet or exceed established monthly and annual sales and renewal goals
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities                                           
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to sales team meetings and training sessions
  • Educate account base on ticket functions such as: My Mets Tickets, reprints, Print At Home tickets, Stubhub, Ticket Donation Program, resetting PINS, linking accounts, trouble shooting of sales problems, and report creation and generation
  • Update and maintain accurate records in CRM regarding all activities and sales
  • Maintain account database on Tickets.com (TDC) Ticketing System
  • Manage and address all account holders inquiries and requests in a timely fashion
  • Convey clear, accurate information to all account holders
  • Attend and participate in STH events, experiences and Amazin’ Mets Perks (AMP’s)
  • Visit Season Ticket Holders on game days to maintain relationships
  • Game day duties include: in-seat visits to account holders; executing STH events and game day experiences; staffing new business tables, and addressing any account problems or concerns
  • Other duties as assigned


 Qualifications:

  • Four-year college degree required
  • 1 year of sport sales & service experience preferred
  • Strong communication skills and the ability to effectively deal with a wide range of people
  • The ability to learn and apply sales “best practices” and techniques
  • Must be detail oriented and organized
  • Proficient with Microsoft Office Applications
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Client Retention/Customer Service
Account Executive, Corporate Hospitality & Group Sales Retention - New York Mets (Flushing, NY)

JOB SUMMARY:
Corporate Hospitality and Group Sales Retention Account Executives will be responsible for the developing relationships with all of our group and hospitality accounts and growing these accounts year-over-year.  AE’s will be tasked with overseeing a large book of business and maximizing opportunities with all group accounts.  Also, AE’s will be responsible for new business development initiatives and will have ability to sell a full menu of Mets ticket offerings (seasons, suites and groups).

ACCOUNTABILITIES:

  • Responsible for, but not limited to, upselling, cross-selling and retaining group sales book of business. 
  • Ensuring all group leaders are well communicated to in regards to their group event, and are fully aware of all details pertaining to the group package purchased.
  • Learning more about group and identifying ways to grow the account base each year.
  • Utilize Fan Experience Packages to enhance group experiences and help strengthen relationships with group leaders.
  • Continually follow up pre and post event to ensure group leader’s event was well executed and group had excellent experience at Citi Field.
  • Meet and exceed established weekly, monthly and annual sales goals.
  • Aggressively build new relationships by self-prospecting and cold calling.
  • Generate out of office as well as in Citi Field “face-to-face” meetings to create new opportunities with current group accounts as well as prospects in the following categories: top area businesses, schools, churches, youth baseball organizations, etc.
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
  • Game day activities include visiting all group accounts and assisting with any sales related responsibilities (such as our Fan Experience Packages).
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
  • Participate and contribute to daily or weekly sales team meetings and game-day duties.?

REQUIREMENTS

  • Successful sales experience regardless of previous industry.
  •  Four-year college degree.
  • Strong organizational and time-management skills.
  • Excellent oral and written communication, customer service and problem solving skills.
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue).
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays.
  • Availability to work flexible hours including nights, weekends and holidays.          


Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Premium/Suite Sales
Account Executive, Corporate Hospitality & Group Sales - New York Mets (Flushing, NY)

JOB SUMMARY:
Corporate Hospitality and Group Sales Account Executives sell a comprehensive array of New York Mets ticket-related products with a strong emphasis on group tickets, hospitality packages and suite rentals. All staff have the ability to sell full menu and will have season ticket related goals as well. Strong emphasis will be placed on new business development through face-to-face meetings at the ballpark and out of office. Ideal candidate must be detail oriented and organized with the ability to effectively communicate with a wide range of clientele.

ACCOUNTABILITIES:

  • Responsible for, but not limited to, the sales of group and hospitality ticket packages, as well as daily suite rentals to both corporations and the general public.
  • Meet and exceed established weekly, monthly and annual sales goals.
  • Aggressively build new relationships by self-prospecting and cold calling.
  • Generate out of office as well as in Citi Field “face-to-face” meetings to create new opportunities with top area businesses, schools, churches, youth baseball organizations, etc.
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
  • Game day activities include entertaining new business prospects and assisting with any sales related responsibilities (such as our Fan Experience Packages).
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
  • Participate and contribute to daily or weekly sales team meetings and game-day duties.

REQUIREMENTS:   

  • Successful sales experience regardless of previous industry.
  • Four-year college degree.
  • Strong organizational and time-management skills.
  • Excellent oral and written communication, customer service and problem solving skills.
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue).
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays.
  • Availability to work flexible hours including nights, weekends and holidays.           

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?


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Sales & Marketing: Premium/Suite Sales
Specialist, Premium Sales and Service - New York Yankees (Bronx, NY)

Description: Perform all duties relating to the sale and renewal of Yankees Premium inventory inclusive of Legends, Champions, Delta SKY360° and Field MVP seating along with Annual Luxury Suites and Individual Game Suites.

 

Primary Responsibilities:

  • Identify and sell available premium seating inventory

  • Generate qualified premium seating leads via outbound calls, meetings, in-game entertaining and networking

  • Assist with the development of premium seating sales plans

  • Maintain an active role in the renewal process for all premium seating inventory

  • Develop and maintain concise weekly sales reports for all inventory areas

  • Maintain a high level of customer service to premium clients

  • Work with internal groups to ensure efficient and quality servicing of accounts including, but not limited to, ticket distribution, complaint resolution, suggestions and contract administration

  • Participate in game day activities, promotions and sales for all events

  • Other duties as assigned

Qualifications and Experience:

  • Bachelor's degree in Sports Management or related field

  • Minimum of three years sales experience; sports or entertainment industry preferred

  • Experience selling in the New York market preferred

  • Demonstrated customer service experience

  • Strong written, verbal and interpersonal skills

  • Proficiency in Microsoft CRM and Archtics Ticketing Systems

  • Proficiency in MS Office (Word, Excel, Access and PowerPoint)

  • Ability to multi-task and prioritize

  • Requires continual attention to detail and high level of organization

  • Proven ability to maintain confidential and sensitive information

  • Flexible work schedule

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  The New York Yankees is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Have you worked full-time in sales for a professional sports organization for three or more years?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Do you have experience selling in the NY market?
4. If you answered yes to question three, please provide examples.


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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Oakland Athletics (Oakland, CA)

Group Sales Account Executive

Department: Ticket Sales

Reports to: Director of Group Sales

Job Classification: Non-Exempt

City/State: Oakland, CA                   

Description:

The Oakland Athletics are currently seeking an Account Executive, Group Sales in our ticket sales department. This position will report directly to the Director of Group Sales sell and will have the opportunity to sell a comprehensive array of Oakland Athletics ticket-related products with a strong emphasis on group tickets and hospitality packages. Ideal candidates should have 1-2 years of successful sales experience. This is a full time position that will expose you to the business of sports, gives unprecedented access to high-level executives within the A’s, and offers the potential for career growth to successful individuals within our organization. The position also participates in special projects, as assigned, to support department objectives and offers a rare opportunity to grow your professional sports sales career in an exciting and supportive environment.

Responsibilities:

• Meeting or exceeding sales goals with integrity while surpassing client expectations in customer service.
• Responsible for, but not limited to, the sales of group and hospitality ticket packages via outbound phone calls, face-to-face appointments, game day marketing, off-site networking events, incoming inquiries, etc.
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
• Performing game day duties including visiting clients, coordinating group sales experiences, staffing the sales table, and assisting with various department and company events.
• Engaging in civic activities, attending community events, and representing the A’s at off-site events to prospect for new business.
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
• Compliance with CRM, including maintaining an accurate dashboard; working within the system on all campaigns and initiatives; and properly documenting activities, touch points, rewards/gifts, etc.
• Meeting or exceeding key performance indicators as determined by Management.
• Other duties as assigned by the managerial staff.

Qualifications/Requirements:

• 1-2 years of successful sales experience
• Bachelor’s degree required
• Prior sports/sales experience preferred, but not required
• Have a strong work ethic and a desire to build a career in professional sports.
• Be self-directed and able to work independently and with integrity.
• Able to work non-traditional hours including nights, weekends, holidays, game days, and off-site events.
• Candidate must possess a positive team-first attitude, the competitive desire to succeed, and the desire to learn.
• Candidate must possess excellent personal and professional communication skills.
• Candidate must possess strong time management and organizational skills.
• Proficient with Microsoft Office, Outlook, Dynamics CRM, and related software skills.

The Oakland A’s are an Equal Opportunity Employer.


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Sales & Marketing: Fan Development
Account Executive, Fan Development - Oakland Athletics (Oakland, CA)

Account Executive, Fan Development

Department: Ticket Sales

Reports to: Manager of Fan Development

Job Classification: Non-Exempt

City/State: Oakland, CA
                    
Description:

The Oakland Athletics are currently seeking an Account Executive, Fan Development in our ticket sales department. This position will report directly to the Manager of Fan Development. The position is responsible for maximizing revenue for the Ticket Sales Department through the proactive, outbound sales of season tickets, group tickets, and suites. This is a full time position that exposes you to the business of sports, gives unprecedented access to high-level executives within the A’s, and offers the potential for career growth to successful individuals within our organization. The position also participates in special projects, as assigned, to support department objectives and offers a rare opportunity to grow your professional sports sales career in an exciting and supportive training environment.

Responsibilities:

• Meeting or exceeding sales goals with integrity while surpassing client expectations in customer service.
• Selling season tickets, group tickets, and suites to clients via outbound phone calls, face-to-face appointments, game day marketing, off-site networking events, incoming inquiries, etc.
• Ensuring repeat business by providing superior customer service to clients, including game day visits.
• Performing game day duties including visiting clients, staffing the sales table, and assisting with various department and company events.
• Engaging in civic activities, attending community events, and representing the A’s at off-site events to prospect for new business.
• Compliance with CRM, including maintaining an accurate dashboard; working within the system on all campaigns and initiatives; and properly documenting activities, touch points, rewards/gifts, etc.
• Meeting or exceeding key performance indicators as determined by the Director of Ticket Sales.
• Other duties as assigned by the managerial staff.

Qualifications/Requirements:

• Bachelor’s degree required.
• Prior sports/sales experience preferred.
• Have a strong work ethic and a desire to build a career in professional sports.
• Be self-directed and able to work independently and with integrity.
• Able to work non-traditional hours including nights, weekends, holidays, game days, and off-site events.
• Candidate must possess a positive team-first attitude, the competitive desire to succeed, and the desire to learn.
• Candidate must possess excellent personal and professional communication skills.
• Candidate must possess strong time management and organizational skills.
• Proficient with Microsoft Office, Outlook, Dynamics CRM, and related software skills.

The Oakland A’s are an Equal Opportunity Employer.


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Sales & Marketing: Database Marketing/Analytics
Business Analyst - Oakland Athletics (Oakland, CA)

Business Analyst

Department: Business Analytics

Reports to: Director of Business Analytics

Job Classification: Non-Exempt

City/State: Oakland, CA                           

Description:

The Oakland Athletics are currently seeking a Full-Time Business Analyst. This position will report directly to the Director of Business Analytics. The Business Analyst will be responsible for analyzing business operations data and providing analytic insights. This will be a project-centric job whose responsibilities will include analyzing our concession and merchandise operations, assisting the business strategy team as needed, and may support many other projects related to the fan experience.

Responsibilities:

• Analyze business operations data and provide analytic insights
• Help determine the KPIs management will use to measures various departments
• Participate in strategic projects and assist in timely execution of project goals and deadlines
• Design dashboards and other reporting tools used by internal stakeholders
• Recommend and implement data and analytic best practices across the organization
• Perform other duties as assigned

Qualifications/Requirements:

• Bachelor’s degree in Mathematics, Engineering, or Business preferred
• 2-4 years experience analyzing sales, preferably in a live entertainment field
• Experience with a BI/Visual Analytics Tool (Tableau, Microstrategy, Qlik)
• Experience with a SQL/database toolset (SQL Server, MySQL, Oracle)
• Experience with a data science toolkit (Python, R, etc.) preferred
• Excellent communication, customer service, interpersonal and problem solving skills.

Anyone interested in applying for this position must apply via Team Work online by August 5th. 
No phone calls please.

Due to the overwhelming response, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

The Oakland A’s are an Equal Opportunity Employer.


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Sales & Marketing: Database Marketing/Analytics
Ticket Sales Analyst - Oakland Athletics (Oakland, CA)

Ticket Sales Analyst

Department: Business Analytics

Reports to: Manager of Business Analytics

Job Classification: Non-Exempt

City/State: Oakland, CA

Description:

The Oakland Athletics are currently seeking a Full-Time Ticket Sales Analyst. This position will report directly to the Manager of Business Analytics. The Ticket Sales Analyst will be responsible for lead generation, measuring the effectiveness of various ticket sales campaigns, assisting in the creation of a new season ticket member renewal scoring model, performing ad hoc analyses, and providing support for other ticketing projects.

Responsibilities:

• Understand Oakland Athletics ticketing database and leverage it to create lead lists for Ticket Sales and Ticket Services

• Measure effectiveness of various ticket sales campaigns

• Provide lists and reports as needed by ticketing team

• Assist in creation of a new season ticket member renewal scoring model

• Perform ad hoc analyses related to ticketing initiatives

• Assist in development of other ticket models and projects (e.g. walk-up sales, dynamic pricing, secondary market)

Qualifications/Requirements:

• Bachelor’s degree in Mathematics, Engineering, or Business preferred

• 1-3 years experience analyzing sales, preferably in a live entertainment field

• Experience with a database/SQL toolset (SQL Server, MySQL, Oracle)

• Experience with a BI/Visual Analytics Tool (Tableau, Microstrategy, Qlik)

• Experience with a data science toolkit (Python, R, etc.) preferred

• Excellent communication, customer service, interpersonal and problem solving skills.

Anyone interested in applying for this position must apply via Team Work online by August 4th.

No phone calls please.

Due to the overwhelming response, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

The Oakland A’s are an Equal Opportunity Employer.


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Sales & Marketing: Mascot
Stomper - Oakland A's Mascot - Oakland Athletics (Oakland, Ca)

The Oakland Athletics are currently seeking a part-time, seasonal Mascot. This position reports directly to the Special Events Dept. and is responsible for but not limited to the following:

• Availability for the majority of all A’s home games and at a select number of other games during the 2017 season to act as mascot or handler

• Performing at private parties, parades, festivals, grand openings, etc. on specified days during the week and on weekends throughout the year

• Performing at off-site community appearances

• Creating skits, dance routines, and other forms of mascot-related entertainment and crowd interaction

• Responsible for researching, creating and/or purchasing props and costumes for the mascot

• Represent the A’s as Stomper at special Major League Baseball functions including the annual All-Star game

• Assist with the marketing and scheduling of the mascot program to generate revenue within company guidelines


Requirements:

Previous semi-pro or professional mascot experience is mandatory

• Due to costume restrictions, candidate must be at least 5 feet 7 inches and no more than 6 feet 2 inches and weighs between 165 lbs and 225 lbs

• Punctuality is mandatory and availability to work nights, weekends and holidays

• Must have own, reliable transportation

• Must be highly energetic and fit

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.


The Oakland A’s are an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have housing in or near Oakland, Ca
2. Yes/No: I have at least 2 years of Mascot experience with a semi-pro or professional sports team


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Sales & Marketing: Corporate Sponsorship Sales Department Management
Director of Corporate Sales - Roger Dean Stadium (Jupiter, FL)

Director or Corporate Sales

Start Date: ASAP

Contact: Mike Bauer, m.bauer@rogerdeanstadium.com

INTRODUCTION

The Director of Corporate Sales is responsible for generating new revenue by building strong corporate partnerships with regional and local businesses for both Spring Training and the Minor League Baseball season at Roger Dean Stadium.  Roger Dean Stadium is the Spring Training home for the Miami Marlins and St. Louis Cardinals and Florida State League home for the Jupiter Hammerheads and Palm Beach Cardinals.

JOB DESCRIPTION

* Design strategy and sales plan for entire corporate partnerships department * Manage corporate partnership staff on a daily basis * Lead by example as one of the top producers * Generate revenue through the sale and service of corporate partnerships * Create new inventory for partnerships * Solicit businesses and organizations for the purpose of creating new sales * Duties include but are not limited to prospecting, telephone sales, networking, presentations, public speaking, creative selling, inventory management, entertaining, promotional activities and game operations * Inside and outside sales required * Responsible for the sale and service of corporate partnerships, including promotions, signage, scoreboard features, print, tickets, stadium programs, and other revenue generating club events and projects * Manage accounts and secure renewals/ upgrades of existing clients to maximize potential revenue * Establish a high level of customer service with current and prospective sponsors * Assist staff with development of new and creative ways to promote the stadium * Manage sales database * Communicate with management and staff regarding corporate partnerships * Assist with Customer Service issues during events * Provide outstanding customer service and fans-first attitude

EXPERIENCE/ REQUIRED SKILLS

* Must have a minimum of three years experience in corporate partnership/ sponsorship sales in the sports industry * Must be willing to lead by example and set the tempo for the department * Must be willing to work long hours and weekends * Must be willing to cooperate and work well with all other areas of the organization * Ability to handle multiple tasks with attention to detail and follow-up * Strong computer background and knowledge of Microsoft Excel and Word * Good verbal and written communication skills * Excellent interpersonal skills

Jupiter Stadium, LTD is an Equal Opportunity Employer Please submit resume, with cover letter, and three references to m.bauer@rogerdeanstadium.com. 


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Sales & Marketing: Ticket Sales
Ticket Sales Consultant - Salt River Fields at Talking Stick (Scottsdale, AZ)

Job Description
This position requires participation in a 6-month career growth-oriented sports sales development program. Participation in this program will include sales training from the Arizona Diamondbacks and exposure to selling some of the most highly sought after tickets in Spring Training. This is an entry level position focused on selling season, single-game, and group tickets. Sales will be focused through outbound and inbound calls in addition to in-person meetings at the ballpark. This program provides extensive training, teaches sales fundamentals and presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration to a full time sales position within the sports marketing industry.

Successful program graduates from this position have gone on to full time positions on the professional level in Major League Baseball, National Football League, National Hockey League, concert venues, and other areas of the sports/entertainment industry. 

Pay will be $10.00/hour plus commission and bonus opportunities. The average work week will be 40 hours leading up to Spring Training with the possibility of overtime during Spring Training.

Responsibilities
• Make a minimum of 40-50 outbound sales calls daily from provided lists to individual buyers, businesses, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represent Salt River Fields, the Arizona Diamondbacks and Colorado Rockies in the most positive way on game days when interacting with clients and prospects.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.

Qualifications
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Strong desire to work in sports
• Customer service or sales experience

Preferences
• Proficiency in Microsoft Office Suite
• CRM or ticket system experience

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you accept that this is a temporary, seasonal position with no relocation assistance?
2. Can you pass a pre-employment background check and drug screening? YES or NO


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Sales & Marketing: Event Operations/Management
Client Services Manager - San Francisco Giants (San Francisco, CA)

Position: Client Services Manager

Reports To: Director, Client Services

Department: Giants Enterprises

Status: Full-Time, Exempt

Position Summary:

Giants Enterprises is seeking an experienced individual to provide client services and facilitate events at AT&T Park.

Position Responsibilities:

  • Client Relationships - serve as the direct contact with clients throughout the event process, conduct site visits, develop methods to enhance the client experience, manage client outreach and facilitate return client renewals
  • Event Management – oversee the event coordination process and act as on-site manager for events, facilitate pre-event communications, review contracts and insurance,  recommend and book event services with vendors, manage scoreboard content for events, create floor plans and staffing timelines , organize required catering services,  arrange payment schedules for clients and vendors and facilitate post-event evaluations and client follow-up
  • Department Interaction – interact with Event Services & Strategy department and Giants Maritime Services and work in conjunction with both teams to produce events
  • Event Financials - forecast event profit and loss statements, sustain profit margins set by department, track all event related invoices, submit final profit and loss statements, track budget statistics and prepare management reports
  • Support event sales efforts – contribute to the creation of custom proposals for potential and existing clients, negotiate sales mark-ups and purchases, assist with client site visits and meetings, advise sales team on financial terms and operational issues.
  • Accurately maintain event files and assist in and/or manage special projects as they arise

Knowledge and Skills:

  • Bachelors Degree required; CSEP certification preferred
  • 3+ years of experience in event management required
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast paced and time sensitive environment
  • Proficient in Microsoft Office
  • Exceptional interpersonal and communication skills, both written and verbal
  • Excellent customer service skills
  • Adheres to highest ethical standards
  • Ability to work flexible schedule, including nights, weekends, and holidays

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Sales & Marketing: Ticket Sales
Sales Consultant - San Francisco Giants (San Francisco, CA)

Title: Sales Consultant

Department: Ticket Sales and Service

Reports To: Senior Manager, New Ticket Sales

Status: Part-Time, Non-Exempt/Hourly

Position Summary:

The San Francisco Giants seek eager Sales Consultants to generate revenue through the sale of season tickets, group tickets, luxury suites, special events and multiple game packages. Representatives will cultivate positive relationships with community representatives, business groups, and previous ticket purchasers for the purpose of promoting Giants baseball and increasing revenue to achieve our overall sales goals and service needs.

Responsibilities Include:

  • Generate season ticket, group ticket, luxury suite and other ticket package sales through inbound and outbound sales campaigns for various product lines.
  • Actively prospect and follow up on new ticket sales leads
  • Make a minimum of 50-75 phone calls per day
  • Meet or exceed weekly and monthly sales goals for season sales, group sales and ticket packages
  • Set appointments, show seats and ballpark to prospective client
  • Maintain electronic records of all prospect and customer interactions
  • Attend meetings and various role-play sessions conducted by Sales Management.
  • Provide superior customer service to clients: existing ticket holders, prospects and single game clients
  • Additional responsibilities as assigned by Management

Requirements:

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field preferred
  • 1-2 years prior telemarketing and/or sales experience is required
  • Highly motivated with a desire to be successful in the field of sales
  • Excellent communication skills, both written and verbal
  • Excellent customer service skills
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Energetic, enthusiastic, competitive and committed to a career in sports
  • Ability to work nontraditional hours in nontraditional settings
  • Desire to be in a learning environment

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Sales & Marketing: Premium/Suite Sales
Premium Sales - Seattle Mariners (Seattle, WA)

The Seattle Mariners were founded in 1977 as an expansion franchise in Major League Baseball’s American League, and since 1999 have called Safeco Field home.  With over 42,000,000 fans having passed through the gates since the Inaugural Game, we continuously strive to create exceptional experiences for our fans.  To help us with this, we are currently looking for talented professionals to join our Front Office Sales Department.  As a member of this department, you will help us deliver unparalleled customer experiences at “The best ballpark in baseball!”

The Position

 

Reporting to the Director of Ticket Sales, Premium Sales representatives for the Seattle Mariners are responsible for the sale and renewal of all Premium inventory including Corporate Packages, single game suite rentals, premium club seating, and Charter Seat licenses. 

What You Will Do

 

  • Sell high end suite and premium seating inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting through cold calls, email marketing and social selling.

  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.

  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.

  • Meet and exceed all weekly and annual sales, phone and appointment goals. 

  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining. 

  • Uphold an extraordinary level of customer service to Premium clients.

  • Maintain accurate records in CRM regarding activities and sales.

  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.

  • Making actionable and insightful recommendations for new products and enhancements.

  • Represents the organization in a positive and professional manner at all times. 

 

How You Will Do It

 

  • Plan and Organize:  Prioritize and plan work or project activities.  Use time efficiently.  Set goals and objectives.  Develop realistic action plans.

  • Demonstrate Confidence – Exercise strong interpersonal skills.  Effectively communicate and relate to levels within and outside of the organization.  Create and build positive and productive relationships.

  • Problem Solve:  Identify and resolve problems promptly.  Gather and analyze information skillfully.  Develop alternative solutions.  Work well in group problem-solving situations.  Address root cause of customer/account problems to avoid reoccurrence and make it easier for our customers to do business with us.

  • Collaborate:  Effectively build and maintain partnerships with customers and co-workers.  Contribute to team and organization success.  Maintain flexibility and react to change appropriately.  Communicate and share information with candor that builds trust and enhances relationships.

    What You Have

  • A Bachelor’s degree.

  • Minimum of three (3) years of experience working in sales, preferably in professional sports or entertainment. 

  • Demonstrated previous sales success and proficiency with sales concepts.  Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.   

  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

  • Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.

  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills.

  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.

  • Ability to adhere to time and attendance policies and procedures.

  • Flexibility to work evenings, weekends, and holidays.

    Our Team Members Enjoy

  • Medical, Dental and Vision benefits

  • Paid holidays, vacation and sick time

  • Matching 401(k) retirement plan

  • Business casual dress code

  • Complimentary game tickets

  • Free on-site parking in Safeco Field garage

  • Transportation benefits

  • Mariners Team Store merchandise discount

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you understand you must click the link located in the job description in order to apply through the video interview process?


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Sales & Marketing: Client Relations/Customer Service
*Call Center Representatives - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are looking for positive, detail-oriented, and committed individuals to join our Ticket Services (part-time) staff. Ticket Services Representatives will assist in providing an outstanding experience for all Rays fans while reflecting the fun and energetic atmosphere of Rays Baseball.

Ticket Services Representatives will be trained on a variety of Tampa Bay Rays ticket products and gain knowledge and skills surrounding sports business operations.

Responsibilities:

·         Provide customer service support for Rays fans over the phone and in-person.

·         Answer questions regarding ticket specials and promotions.

·         Answer questions regarding digital loyalty programs that apply to Flex Packs and Season Tickets.

·         Assist and be a resource to all fans throughout Tropicana Field.

·         Assist with various special projects as needed.

Qualifications:

·        Customer service experience preferred.

·         Experience with CRM, data entry and/or ticket management systems preferred.

·         Ability to communicate effectively with fans, coworkers, supervisors and management team.

·         Quick computer and problem solving skills.

All candidates must meet the following criteria:

·         All candidates must have local housing.

·         Able to work in a high activity and heavily crowded professional sports venue.

·        Provide at least one reference with name and phone number.

 Offers are contingent on a satisfactory background check


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Sales & Marketing: Ticket Sales
*Ticket Sales Representative - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking a candidate for a Ticket Sales Representative (August - May) to sell ticket packs, season ticket plans, group tickets and suites for the 2017 season.

Responsibilities include but are not limited to:
- Selling a variety of ticket options from single game tickets to ticket plans over the phone or in person through appointments at Tropicana Field
- Providing customer service for any ticket related issues or questions
- Responsible for maintaining a database of contacts, sales contacts, and sales reports
- Representing the Ticket Sales department at various promotional events and in-game sales tables

Required knowledge/skills/job qualifications:
- Bachelor’s Degree with performance track record focused on excellence
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately, and exhibit an eagerness to learn best sales techniques from more senior personnel
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner
- Candidates with high levels of optimism and persuasiveness will have greater success
- Previous examples of leadership roles assumed and/or initiative taken
- Proficiency in Microsoft Office applications

All offers contingent on satisfactory background check.

All candidates must submit a Youtube video elevator pitch answering the following questions:
•Your Name
•Your School
•Graduation Date
•Why you are passionate about baseball and sales

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please include your YouTube video elevator pitch link here:


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