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Current available jobs in Sales & Marketing:


» Ticket Operations Representative - Boston Red Sox (Fort Myers, Fl)
» Marketing & Corporate Partnership Assistant/ (Intern) - Camelback Spring Training, LLC (Phoenix, AZ)
» Account Executive - Sales - Camelback Spring Trainning, LLC (Phoenix, AZ)
» Wrigley Field Video Board Operations Manager - Chicago Cubs (Chicago, IL)
» Seasonal Business Operations Associate, Spring Training Facility - Chicago Cubs (Mesa, AZ)
» Coordinator, Marketing (Media Strategy) - Houston Astros (Houston, TX)
» Representative, Ticket Operations - Houston Astros (Houston, TX)
» Account Executive, Season Ticket Sales - Houston Astros (Houston, TX)
» Account Executive, Group Sales - Houston Astros (Houston, TX)
» Sales Consultant - Houston Astros (Houston, TX)
» Angels Baseball - 2014 Strike Force (Part time) - Los Angeles Angels of Anaheim (Anaheim, CA)
» Angels Baseball - Seasonal Inside Sales Representative - Los Angeles Angels of Anaheim (Anaheim, CA)
» Part-Time Ticket Office Support Staff - New York Mets (Flushing, NY)
» 2015 Ticket Office Internship - New York Mets (Flushing, NY)
» Vice President, Ticket Sales & Service - New York Mets (Flushing, NY)
» Production Coordinator - Pittsburgh Pirates (Pittsburgh, PA)
» Direct Sales Representative - St. Louis Cardinals (St. Louis, MO)
» *Membership Specialist - Tampa Bay Rays (St. Petersburg, FL)
» Representative, Inside Sales - The San Diego Padres (San Diego, CA)
» Client Service Representative - Tickets.com (Phoenix, CA)
» Executive Director, Strategy - Washington Nationals (Washington, DC)



Sales & Marketing: Ticket Sales
Ticket Operations Representative - Boston Red Sox (Fort Myers, Fl)

 

 

 

JOB TITLE: Ticket Operations Representative

DEPARTMENT: Ticket Operations-Florida

REPORTS TO: Spring Training Ticket Manager


 

 

POSITION OVERVIEW:
This is a seasonal part-time position based at JetBlue Park in Fort Myers, Florida. Duties will include greeting visitors, answering telephones, manage a cash drawer for sales of tickets for Red Sox games, tours, and special events, as well as working will call for games and events. The rep will also be expected to create partnerships with companies and organizations looking for opportunities to entertain clients, reward employees or utilize tickets for personal entertainment.


RESPONSIBILITIES:
• Sell tickets at the main box office for Red Sox games, tours and various events hosted at JetBlue Park.
• Print and distribute will call tickets in the box office for Red Sox games and various events hosted at JetBlue Park.
• Sell group ticket packages to area businesses, local groups/organizations and individuals.
• Research and develop new sales opportunities including cold calling, telemarketing, networking, email blasts and direct mailing.
• Assist in packaging and mailing of all tickets sold via phone and online.
• Process all off-line season ticket payments.
• Process and balance cash, check and credit card payments for all sales on a daily basis.
• Answer inquiries at the box office and over the telephone.


CHARACTERISITICS / QUALIFICATIONS

• Prior sales experience.
• Must be organized and detail oriented with the ability to set goals and achieve objectives in a timely fashion.
• Ability to work collaboratively as a member of the team.
• Excellent external and internal customer service skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word and Excel required.
• Must be able to work flexible hours including nights, weekends, and holidays.
• Experience with processing cash and credit card transactions.

Notes:

• Must be able to work end of November to April.
• Relocation assistance will not be provided.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a full time resident of Lee County?
2. Are you aware this is a Part Time/Seasonal position based in Fort Myers, FL?


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Sales & Marketing: Sponsorship Services/Activation
Marketing & Corporate Partnership Assistant/ (Intern) - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Ranch-Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

Title:  Marketing & Corporate Partnerships Assistant (Intern)      Status:Seasonal/Jan. 5 - April 1, 2015

Reports to: Director, Marketing & Corporate Partnerships           Deadline:  Oct. 31, 2014

With a primary focus on assisting with in-stadium game promotions, the Marketing & Corporate Partnerships Assistant, an internship level position, will also help with the development of all marketing initiatives including e-mail and social media campaigns as well as corporate sponsorship activations.

 Essential Duties and Responsibilities: Assist Marketing Director and Marketing Coordinator as follows:

  • Assist with execution of all game day promotions and set-up of all necessary promotional areas.
  • Assist in the development of game day scripts and outlines for each Spring Training game.
  • Assist with insuring all promotional props and/or giveaway items are properly maintained and prepared for each game.
  • As directed, work with White Sox and Dodgers alumni to coordinate game day involvement and to arrange travel to/from Arizona.
  • Assist with coordinating with production staff to ensure all personnel have scripts, statistics and other information necessary for each game.
  • Assist game day sponsors in the placement of banners, booths or other materials.
  • As directed, manage coordination of pre-game on-field ceremonies and activities.
  • Assist with grassroots marketing in the local area.
  • Assist with game day community relations functions.
  • Perform other duties as assigned.

 Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work from January 5, 2015 through April 1, 2015, including all Spring Training games for the 2015 season, as well as nights, weekends, holidays and additional events as required.

  • Earned or in-progress Bachelor’s degree in relevant field, such as Sports Management, Marketing or Business Administration.
  • Proficiency in Microsoft Office Suite required.
  • Knowledge of the game of baseball preferred.
  • Knowledge of best practices for e-mail marketing and social media.
  • Knowledge of best practices for corporate sponsorship activation.
  • Excellent organizational skills, detail-oriented with ability to multi-task and meet deadlines.

  • Excellent written and verbal communication skills.
  • Ability to think creatively and turn ideas into actionable items.
  • Ability to develop effective and collaborative working relationships.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, color, race, disability or gender

Note: When you apply for this job online, you will be required to answer the following questions:

1. Would you be able to provide your own housing in Arizona for the duration of employment?
2. Are you available to work up to 30 hours per week in Jan, 40 hours per week in Feb. and 40+ hours in March?

Closing Date: 2014-10-31


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Sales & Marketing: Ticket Sales
Account Executive - Sales - Camelback Spring Trainning, LLC (Phoenix, AZ)

TICKETING SALES DEPARTMENT

Job Posting

 

Camelback Ranch - Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

 

            Title:                  Account Executive - Sales                                        Reports to:      Director of Ticket Ops.

Status:             Seasonal -Nov ’14-March’15 (approx 40+hrs/week)            Deadline:         October 10, 2014

 

Account Executives are responsible for selling and maintaining new season ticket sales, group sales, suite sales and party function areas for the upcoming spring training season.

 

Essential Duties and Responsibilities:

  • Complete a pre-determined minimum number of outbound calls daily to targeted lists and respond to heavy inbound call volume.
  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Meet or exceed organization’s individual, season and group sales goals.
  • Other jobs to be performed include but not limited to assisting with lines at the ticket windows and gates during ingress.
  • Handle ticket related customer service inquiries and refer difficult or unresolved issues to supervisor.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, sending e tickets, sales collateral, etc.).
  • Perform general office duties as required.

 

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.
  • Personal transportation to and from work is strongly recommended.

 

Qualified candidates may submit an application and/or resume and cover letter through our website at www.camelbackranchbaseball.com

 

 

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, color, race, disability or gender.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have previous ticket sales experience? If yes, please explain.
2. Yes/No I have previous experience utilizing Tickets.com? If yes, please explain.
3. Yes/No I am able to provide housing for myself in the Phoenix/Glendale area from November-March?
4. Why are you right for this position?


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Sales & Marketing: Game Operations/Presentation
Wrigley Field Video Board Operations Manager - Chicago Cubs (Chicago, IL)

ROLE

This experienced leader will be responsible for the overall operation and delivery of video and animated graphics for new video boards and LED signage within Wrigley Field. A thorough understanding of the systems and technology behind in-stadium entertainment is required.

RESPONSIBILITIES

  • Deliver video board and in game LED displays for regular season, spring training, post season and special events as needed.  Call all live game shots to production and technical crew.
  • Oversee the implementation of all aspects of video and LED graphic production including conceptualization, design and animation – including but not limited to logo loops, player headshots, green screen shoots, still graphics, advertisements, features, game prompts, crowd prompts, interstitials, show elements and stat layouts.
  • Collaborate with agency partners on production of sponsor features and advertising elements.
  • Coordinate with Manager of Game & Events to conceptualize game presentation plan and develop daily run of show programming.  Collaborate with sponsorship, social media and broadcasting to distribute content among various channels.
  • Hire, manage, and direct operations team including direct reports and part time game day event staff.  Allocate work assignments, evaluate and approve work product.  Conduct annual reviews.
  • Create and build Cubs-owned video and graphic storage system, including collaboration with MLB Productions, MLB.com and MLB Network.
  • Troubleshoot both hardware and software issues that arise as part of an in-game entertainment system.
  • Manage ad hoc requests including creation of video and graphics to support creative needs at special events (i.e. Cubs Convention, season ticket holder receptions, Ownership engagements, etc).

REQUIRED QUALIFICATIONS

  • Bachelors Degree in Broadcast/Media, Production, or Communications.
  • Seven years experience at varying levels in the sports and entertainment industry.
  • Three years experience in live event production, direction, and management including live multi-camera directing.
  • Technical comprehension of the various systems that support a scoreboard (video playback, replay, graphics creation and implementation, fascia controllers, audio boards, etc).
  • Demonstrated baseball knowledge and understanding of baseball game presentation including knowledge of show presentation and transitions.
  • Demonstrated production skills, including knowledge of camera operation, lighting, sound and post production skills using programs such as Final Cut Pro, Avid, After Effects, Click Effects and Photoshop.
  • Two years experience with video storage including logging, tagging and properly archiving footage.
  • Demonstrated communications and leadership skills.  Experience managing and developing direct reports.
  • Demonstrated organizational, record keeping, and planning skills.
  • Demonstrated written and oral communications skills.
  • Demonstrated ability to operate under pressure and meet tight deadlines.
  • Demonstrated ability to motivate people, instill accountability, and achieve results.
  • Ability to work a varied schedule to include evenings, weekends, and holidays as needed.

DESIRED QUALIFICATIONS

  • Understanding of sponsorship sales and brand activation in sports and entertainment.
  • Understanding of Cubs and Wrigley Field brand.

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales Management
Seasonal Business Operations Associate, Spring Training Facility - Chicago Cubs (Mesa, AZ)

The Chicago Cubs organization are looking for a motivated, competitive, and career driven individual to assist with the sales and marketing efforts of Cubs Park in Mesa, Arizona for the upcoming 2015 Spring Training season.  The Business Operations Associate position is a seasonal position (October, 2014 – April, 2015), and provides a great opportunity to learn the business side of Spring Training.  This seasonal position will be part-time and hours will range between 20-30 hours per week.

RESPONSIBILITIES

·         Assist the Mesa Operations department with off-season planning for the upcoming season.

·         Provide superior service to clients, existing ticket holders, prospects and single game customers.

·         Develop and manage ticket sales collateral for 2015 spring training season.

·         Help coordinate fulfillment of local Mesa corporate partnership agreements.

·         Attend and assist with game day responsibilities at all home games.

·         Build relationships to provide repeat business and excellent customer service.

·         Ability to work at outside events to promote Spring Training.

·         All other duties as assigned by Mesa Business Operations staff.

REQUIRED QUALIFICATIONS

·         Demonstrated ability to effectively manage multiple initiatives simultaneously.

·         Demonstrated customer service skills.

·         Effective communication skills, both written and oral.

·         Proficient in Microsoft Office, with a focus on Outlook, Word, Excel, and PowerPoint.

·         Possess effective project management skills.

·         Must be available to work from October – April on a part-time basis.

·         Ability to work non-standard work hours with variable schedule, to include weekends.

·         Bachelor’s degree from an accredited university.

PREFERRED QUALIFICATIONS

·         1 – 2 years prior sales and marketing experience.

·         Experience with a sports franchise.


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Sales & Marketing: Advertising/Agency
Coordinator, Marketing (Media Strategy) - Houston Astros (Houston, TX)

Summary:  

Reports to Manager of Media Strategy and is responsible for the day-to-day execution of all advertising campaigns and assisting with the club’s overall media strategy.  This person will assist in the planning, researching and evaluating each media buy (TV, radio, digital, print) and will execute all campaigns with third-parties, including copy writing and managing deadlines.  

Our ideal candidate will have prior experience in advertising or media buying and will have exceptional analytical skills.  The candidate must have a strong attention to detail to manage multiple projects and deadlines simultaneously.


Essential Duties and Responsibilities:  

Strategy
•    Assist with the creation of the overall media strategy including digital, TV, radio, print, social media, mobile etc.
•    Create media plans that reflect the organization’s overall marketing priorities for promotional items, events and club initiatives
•    Assist with research efforts to identify most effective channels to reach a targeted audience including the use of Scarborough market research

Digital
•    Manage Astros relationship with Major League Baseball Advanced Media (MLBAM), and be liaison between MLBAM and all internal Astros departments
•    Manage content on astros.com to ensure all content is up to date and that promotional opportunities are in line with club marketing priorities
•    Gather content from internal departments and work with MLBAM to send Astros emails, including Ticket Guides, Community Newsletters, STH E-Blasts, Astros E-Blast, etc.
•    Coordinate digital advertising and creative with chron.com
•    Coordinate digital advertising and SEM efforts with other third parties including MLBAM
•    Work internally with Creative Services to create digital ads and manage deadlines
•    Manage mobile text alerts via MLBAM
•    Manage distribution of digital videos, including Player Q&As, Homestand Previews, and webisodes
•    Produce a regular digital dashboard report to track the performance of web, email and social media campaigns

TV
•    Manage relationship between Astros and Comcast SportsNet Houston
•    Manage relationship between Astros and other television advertising partners 
•    Write all television advertisements and live reads both in and out of game
•    Layout internal schedules and deadlines for TV spot production and work with Ballpark Entertainment Department to deliver all spots on time.
•    Traffic TV spots to CSN Houston for in and out of game traffic and all other third party advertisers 

Radio
•    Manage relationship between Astros and radio partner
•    Work with Clear Channel to schedule on-air promotions and interviews for Astros marketing priorities
•    Manage relationship between Astros and other radio advertising partners 
•    Write all recorded radio spots and live reads to run both in and out of game
•    Layout internal schedules and deadlines for radio spot production.
•    Traffic Astros promotional spots internally to Broadcasting Department for in-game advertisements

Print
•    Manage relationship between Astros and print partners
•    Work with Creative Services to produce print ads on time
•    Write copy for all Astros print advertisements

Misc.
•    Manage the relationship with Spring Training contacts and produce all necessary advertisements and media for Spring Training
•    Manage trade relationship with minor league affiliates to produce and deliver all media including radio, in-stadium signage, video and print


Education and/or Experience:

•    Marketing or communications degree and/or background.
•    1-3 years marketing experience in marketing, advertising and/or media buying 
•    Copy writing experience for radio, TV, print and digital
•    Experience evaluating and analyzing media buys with metrics including CPM
•    Experience with market research a plus
•    Strong research and analytical skills, with an ability to identify trends, draw valid conclusions and make insightful recommendations
•    Strong ability converting research data into insightful, actionable business strategies.
•    Strong quantitative analysis skills to interpret data and mine for insights.
•    Excellent communication and presentation skills a must- both written and verbal.
•    Impeccable grammar and copywriting ability with a strong creative sensibility.
•    Must be able to handle multiple projects and tight deadlines.
•    Passion for sports, baseball and the Astros!


Preferred:
• Bilingual English/Spanish

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you speak any additional languages? If yes, please list.


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Sales & Marketing: Ticket Operations
Representative, Ticket Operations - Houston Astros (Houston, TX)

Summary:  

This position will assist with all day-to-day ticket operations pertaining to customer service, ticket sales and ticket operations. This position works in a fast-paced, creative and collaborative team environment where change is embraced and innovation is encouraged.


Essential Duties and Responsibilities:  

•    Pay, print and process season, group and individual tickets.
•    Manage Complimentary Tickets creation and process; including, but not limited to:
       -Staff
       -Business
       -Prospect
       -Community 
•    Quickly and efficiently resolve issues dealing with internal and external clients:
       -Able to converse with fans by phone or in person as necessary
•    Provide operational support for sales staff as needed.
•    Assist the Box Office when necessary.
•    Assist in printing and shipping of Season Ticket invoices.
•    Process internal paid ticket requests.
•    Other duties as assigned.


Education and/or Experience:

•    Bachelor’s degree required with emphasis in Sport Management, Finance and/or Marketing preferred.
•    1+ years’ experience in ticket operations, sales or other related role(s).
•    Knowledge of computerized ticketing systems.
•    Commitment to personal integrity.
•    Excellent customer service skills.
•    Team player with organizational skills and ability to juggle multiple assignments simultaneously while meeting daily deadlines.
•    Strong attention to detail.
•    Ability to problem solve.
•    Ability to communicate concisely and confidently in a pleasant, welcoming and engaging manner; customer satisfaction (internal and external) is paramount.
•    Flexibility to work nights, weekends, and holidays depending upon team schedule.
•    Proficiency in basic computer software programs.
•    Possess a positive demeanor.


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Sales & Marketing: Ticket Sales
Account Executive, Season Ticket Sales - Houston Astros (Houston, TX)

Department:       Ticket Sales & Service
Supervisor:         Director, Season Ticket Sales
Classification:     Full-time (Non Exempt)
Compensation:   Salary plus ability to earn commissions

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. The primary focus of this position is selling Houston Astros season ticket packages. All relationships will be derived from making outbound calls, scheduling face-to-face ballpark tours and conducting out of office appointments.

Essential Duties & Responsibilities:

•    Sell new full & partial season tickets, group tickets and single game suites.
•    High volume outbound calling.
•    Set appointments, show seats, and give ballpark tours with the intent to close business.
•    Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit             clients).
•    Represent the organization at in-house ballpark events and off-site community events promoting sales.
•    Prospect and qualify all potential sales opportunities in addition to the leads provided.
•    Maintain computerized records of all season ticket customers and prospects with our CRM system.
•    Provide excellent customer service to prospects and current clients over the phone and during games and        events.
•    Attend weekly meetings and actively participate in training sessions.

Education and/or Experience:

•    Bachelor’s degree in Business, Sports Management, Marketing or related field or equivalent and related            work experience as a successful sales professional.
•    Strong desire to be a sales industry leader
•    Ability to comfortably and persuasively present sales material to potential clients.
•    At least one year of related ticket sales experience with a professional sports team preferred.  
•    Excellent customer service skills.
•    Strong organizational and communication skills.
•    Commitment to personal integrity.
•    Determined self-starter.
•    Ability to work as a team player.
•    Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as        assigned.
•    Proficiency in basic computer software programs. 

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you speak any additional languages?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Houston Astros (Houston, TX)

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. The primary focus of this position is selling Houston Astros group tickets. Group Sales Account Executives will plan and coordinate large group events and group specific theme nights, directed at generating ticket sales. All relationships will be derived from making outgoing calls and scheduling face-to-face ballpark tours. Additional responsibilities include selling season tickets, partial season ticket plans, and other assignments deemed necessary by management. Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours.

Responsibilities:

• Make sales calls from category lists to area organizations and follow up as necessary.
• Build relationships to provide repeat business for the Houston Astros.
• Proactively create opportunities for new business with existing customers.
• Provide superior and professional customer service to clients, as expected by all Houston Astros team members.
• Perform game day responsibilities, including entertaining clients and fulfilling large group events commitments.
• Set appointments, show seats, and give ballpark tours with the intent to close business.
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients).
• Represent the organization at in-house ballpark events and off-site community events promoting ticket sales and the club.
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided.
• Maintain computerized records of all group ticket customers and prospects with our CRM system.
• Attend weekly meetings and role-play training sessions.
• Coordinate with other departments to organize and implement large/group theme nights.
• Meet or exceed weekly, monthly, and yearly sales goals.

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or related field and/or equivalent, related sales experience.
• At least one year of related ticket sales experience, preferably in group ticket sales.
• Commitment to personal integrity.
• Strong organizational and communication skills.
• Excellent customer service skills.
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
• Ability to work as a team player.
• Ability to present sales material to potential clients.
• Proficiency in basic computer software programs.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least ONE YEAR of ticket sales experience?
2. Do you speak any additional languages?


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Sales & Marketing: Ticket Sales
Sales Consultant - Houston Astros (Houston, TX)

Description:

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. This position allows the opportunity for involvement in a career growth-oriented sports sales development program which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the Sales Consultant’s abilities to a level that will merit consideration for a promotion to the next level within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets, single game luxury suites and other premium inventory. Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours.

Responsibilities:

• Sell new full season tickets, partial season ticket plans, group tickets and single game luxury suites
• Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
• Attend weekly meetings and role-play training sessions

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or related field or related and relevant sales experience
• Commitment to personal integrity
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales material to potential clients
• Proficiency in basic computer software programs

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. I have previous work experience in sales or customer service.
2. I understand this job requires working hours outside of the normal work week (including games, evenings, weekends, and some holidays).
3. I have previous work experience in professional or collegiate sports.
4. I am available to meet face to face at Minute Maid Park in Houston at my own cost should I be invited following a phone interview.
5. I am bi/multi-lingual.


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Sales & Marketing: Game Operations/Presentation
Angels Baseball - 2014 Strike Force (Part time) - Los Angeles Angels of Anaheim (Anaheim, CA)

Job Description: The Strike Force is a cheerleader-like interactive squad that perform various tasks at Angels Baseball home games. Game presentation activities include t-shirt launches, prize giveaways and trivia contests performed live on the stadium's video board.  Strike Force members also serve as ambassadors at a variety of community events.

Qualifications:

  • Candidates must be willing to devote a large percentage of time to the Strike Force, including availability for all designated home games, community appearances and other mandatory events in and around Southern California.
  • Candidates must have a flexible schedule for nights, weekends and holidays.
  • Candidates must be comfortable performing activities and interacting with fans on camera in front of 40,000+ people. Must also be comfortable wearing cheerleader-like attire.
  • Prior performance, entertainment and/or broadcasting experience preferred.
  • Candidates must have outstanding communication skills and a positive, energetic personality. Must provide quick and professional responses in any situation.
  • Must be reliable, punctual, and courteous. Good listening skills and ability to work with brief instruction.
  • Knowledge of the game of baseball is preferred.

Local Greater Los Angeles and Orange County applicants only please!!


In order to be considered, you must attach a letter of interest and in that letter, explain why you think you would be a good Strike Force Member.  Also, please attach a copy of your resume with this online application.  If you have already emailed or mailed in an application or letter of interest for this position, please make sure you fully complete this online application process as well.

For more information about the Strike Force please click here.


Must apply no later than Tuesday, November 4th at 11:59 pm EST.  The hiring managers will contact applicants at their discretion.  Please limit follow up phone calls and emails.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you live in Orange County, CA or surrounding area?
2. Yes or No: Are you at least 18 years of age?
3. Yes or No: Do you have the ability/desire to work unusual hours including nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Angels Baseball - Seasonal Inside Sales Representative - Los Angeles Angels of Anaheim (Anaheim, CA)

Ever dreamed of working for your favorite MLB team?  Angels Baseball is currently looking for Seasonal Inside Sales Representatives for the Ticket Sales department.  This is an excellent opportunity to get your feet wet in sports sales while working in a fun, energetic environment.

RESPONSIBILITIES: The Inside Sales Representative works in the sales office making outbound calls to qualify clients and sell season seats, mini-plans, group events, luxury suite rentals, and spring training packages. Responsibilities also include providing quality customer service for existing clients as well as working to renew and upgrade their ticket packages. Compensation is largely based on sales performance through commission.  (Please note that this is a temporary/seasonal assignment working about 40 hours per week for up to 26 weeks at which time employment ends.) 

 

REQUIRED QUALIFICATIONS: High school diploma or equivalent, sales or customer service experience (retail, direct, corporate)

DESIRED QUALIFICATIONS: Outbound calling skills and sports marketing are helpful. Applicants must be PC literate, have strong organizational skills with attention to detail and ability to follow through, possess ability to demonstrate exceptional guest service skills over the phone and in-person, able to handle multiple tasks at one time, work well under pressure and be able to work non-traditional hours occasionally (nights, weekends and holidays).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have knowledge of the Greater Los Angeles Market and possible leads?
2. Do you have previous sales, telemarketing or customer service experience?
3. Are you available to work non-traditional hours, including nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Part-Time Ticket Office Support Staff - New York Mets (Flushing, NY)

Summary:

This part-time position is designed for applicants who are interested in pursuing a career in professional sports and are eligible to work part-time hours on an as-needed basis. The part-time stint will last from January of 2015 through October of 2015. The employee will support the day-to-day operations of the Season Ticket Sales, Group Ticket Sales, Season Ticket Account Services and Premium Sales departments. 

 

Responsibilities:

  • The employee will be responsible for conducting research to find prospective clientele located in and around the Greater Metropolitan NYC area.
  • The employee will be responsible for working alongside full-time employees to coordinate and manage events at Citi Field.
  • The employee will be responsible for learning the ins and outs of coordinating a group, large-scale event at Citi Field.
  • The employee will be responsible for working his or her schedule hours.
  • The employee will be responsible for learning use of the Ticketing System and Customer Relationship Management program.

 

Requirements:

  • Excellent oral and written communication skills.
  • Related coursework and/or experience is a plus.
  • Some knowledge of Major League Baseball rules, history and players.
  • Ability to work well with others, from interns and front office staff to athletes, fans, customers and corporate clients. 
  • Professional conduct, image and demeanor in an office setting.
  • Candidates must have satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).
  • Consistent, punctual and regular attendance. Available to work flexible hours including evenings, weekends and holidays. During the baseball season this may include nights and weekends when team plays home games. 
  • Must have own transportation to and from Citi Field.
  • Recent graduate is preferred.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?


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Sales & Marketing: Ticket Sales
2015 Ticket Office Internship - New York Mets (Flushing, NY)

Summary:

This internship program is designed for applicants who are interested in pursuing a career in professional sports and are eligible to work full-time or part-time hours. The internship will last from December of 2014 through May of 2015. The Ticket Office Interns will support the day-to-day operations of the Season Ticket Sales, Group Ticket Sales, Season Ticket Account Services and Premium Sales departments. 

Interns will receive practical training and experience in these areas while gaining an understanding of how the ticket office of a Major League Baseball team operates. Interns will assist with general office duties during regular business hours as well as day of game activities including, but not limited to, pre-game entertainment, ballpark tours, special event coordination and sales efforts. 

Responsibilities:

- The intern will be responsible for conducting research to find prospective clientele located in and around the Greater Metropolitan NYC area.

- The intern will be responsible for working alongside Account Executives to manage and maintain group events at Citi Field.

- The intern will be responsible for learning the ins and outs of coordinating a group, large-scale event at Citi Field.

- The intern will be responsible for working at least 35 hours per week, with the expectation of working close to 40 hours during home stands.

Requirements:

- Excellent oral and written communication skills.

- Related coursework and/or experience is a plus.

- Some knowledge of Major League Baseball rules, history and players.

- Ability to work well with others, from fellow interns and front office staff to athletes, fans, customers and corporate clients. 

- Professional conduct, image and demeanor in an office setting.

- Candidates must have satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).

- Consistent, punctual and regular attendance.  Available to work flexible hours including evenings, weekends and holidays. During the baseball season this includes nights and weekends when team plays home games. 

- Must have own transportation to and from Citi Field.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?


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Sales & Marketing: Sales & Marketing Management
Vice President, Ticket Sales & Service - New York Mets (Flushing, NY)

Summary:

The Vice President, Ticket Sales & Services is responsible for providing the overall leadership, management and strategic direction for the New York Mets Ticket Sales & Service Department while maximizing revenue, efficiency, and profitability for the department. The Ticket Sales & Service Department consists of the following areas; Ticket Sales, Season Ticket Service & Retention, Premium and Suite Sales, Group Sales, Inside Sales, and Ticket Office Operations. 

 

Essential Duties and Responsibilities:

  • Provide strong leadership, recruitment, management, supervision and motivation to the 60+ full time employees of the ticket sales, service and operations departments through the use of evaluation, training, coaching and situational practices.
  • Responsible for all Ticket Sales & Service operations including budget formulation and control, capital expenditures, sales and financial reporting.
  • Evaluate sales strategies and development of innovative opportunities for the Ticket Sales & Service Department in an effort to meet or exceed all revenue goals.
  • Develop and execute a short and long term Ticket Sales & Service business plan.
  • Provide strategic direction on maximizing existing revenue opportunities while developing new revenue streams. 
  • Manage and maintain the revenue and expense budgets for Ticket Sales & Service.
  • Continuously evaluate businesses processes to create efficiencies in the sales, delivery and customer service disciplines.
  • Monitor daily, weekly, monthly, and yearly results of ticket staff to measure productivity and results.
  • Maximize revenue by developing, managing and maintaining all synergistic relationships as it relates to Ticket Sales & Service’s programs that are critical to the development of revenue.
  • Monitor and develop pricing strategies for all ticket related products.
  • Create a synergistic and collaborative team environment for personal accountability, professionalism and personal achievement within a positive team-first atmosphere. 
  • Develop a compensation plan that focuses on overall department goals, personal accountability along with the ability and opportunity for sales and service staff to overachieve.
  • Serve as a member of New York Mets Leadership Team.
  • Other duties as assigned by Executive Vice President & Chief Revenue Officer.

 

Qualifications:

  • Proven strategic leadership skills.
  • Excellent interpersonal skills with an ability to communicate effectively with internal and external clients.
  • Bachelor’s degree required.
  • Minimum 5 years of professional team and/or sports sponsorship sales leadership experience preferred. 
  • Minimum of ten years related sales experience in sports or agency.
  • Thorough knowledge of leadership and business principles related to strategic planning, operations, reporting, budgeting, marketing, employee relations and staffing is required.
  • Ability to motivate others to reach and surpass financial and production goals.
  • Excellent organizational skills.
  • Excellent oral and written communication skills.
  • Must be creative, well-organized, possess a strong work ethic, desire to excel and willingness to learn.
  • Ability and willingness to work extended hours, including, nights, weekends and holidays, as needed, to achieve personal and department goals.
  • Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years related professional team and/or sports sponsorship sales leadership experience?
2. Do you have a minimum of 10 years related (sales) sports industry experience?


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Sales & Marketing: Game Operations/Presentation
Production Coordinator - Pittsburgh Pirates (Pittsburgh, PA)

 

 

 

 

 

**ALL CANDIDATES MUST SUBMIT AN APPLICATION THROUGH THE PIRATES CAREER PAGE TO BE CONSIDERED FOR THIS POSITION HTTP://CAREERS.PIRATES.COM**

SUMMARY:

This position is responsible for the production of entertainment elements seen on the ballpark LED, during Pittsburgh Pirates home games, including highlight packages, music videos, as well as animated elements such as headshots & corporate sponsor logos.

REQUIREMENTS:

  • Bachelors degree in Media, video production, other related field, or equivalent experience.   
  • Minimum 4 year’s experience with Production Software such as: Final Cut Pro, or editing software equivalent. Photoshop, After Effects, Zaxwerks, & Daktronics.                                                 
  • Experience with Cinema 4D, or other 3D animating software.                                                            
  • Proficiency in Microsoft Office Applications (Word, Excel, Outlook, PowerPoint).
  • Supervisory experience preferred                 
  • Experience working for professional sports franchise preferred

PRIMARY RESPONSIBILITIES: 

  • Coordinate all activities associated with the in-game programming on the video board, including but not limited to: creating, designing, pre-production activities, production, and editing for each home game.                                              
  • Create new, and further develop existing, graphic designs and animation templates for main video and fascia boards.
  • Work  closely with corporate sponsors  in the creation/design of graphics to accompany their logos on the LED, Matrix, & Video Boards.                                                     
  • Responsible for designing videos used on the PNC Park LED Boards.                                                              
  • Oversee and coordinate game day staff in daily pregame activities including but not limited to building and loading team headshots, assisting sound engineer with musical selections, building graphics, and replay effects. 
  • Create and produce new music videos for each home game.                                                            
  • Design the layout of videos to be executed during home games.                                                    
  • Produce and Edit all media elements for Pirates Caravan and Piratefest.                                                      
  • Produce and edit pregame elements, including but not limited to:  Starting lineup videos, welcome videos, special tribute videos, etc.                                                
  • Direct and produce video shoots during Spring Training for In-Game use.                                                    
  • All other duties as assigned by the Manager of In-Game Presentation.                                                       
  • Accommodate and make applicable any video or audio requests made by corporate and social groups involved with supplemental events.                          

* * * * * * * * * * * * * * * * * * *

To apply, please submit your application through http://careers.pirates.com


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Sales & Marketing: Ticket Sales
Direct Sales Representative - St. Louis Cardinals (St. Louis, MO)

 

 

 

 

 

 

Summary of Responsibilities:

Responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive and Group Tickets, as well as providing service to existing and prospective customers.  This is an entry level position which provides for extensive training that may lead to opportunities to transition to positions in the Ticket Sales Department and other departments within the organization.  The terms of this position include a two year employment agreement.  This position is expected to begin on or about January 6, 2015 and continue until the end of baseball 2016.  Candidates must be able to work nights, weekends, and holidays as needed.

 

 Essential Functions of the Job:

  • Sell season ticket plans, multi-game ticket packs, all-inclusive and group tickets through daily phone calls and email leads.
  • Actively prospect and research new sales leads.
  • Work in tandem with the Season Ticket, Premium and Group Sales departments to establish a seamless transition from sales to service.
  • Provide excellent customer service during meetings with customers, during phone conversations and via email.
  • Cooperate with Ticket Services to respond to customer inquiries and resolve customer issues.
  • Assist with game day responsibilities at all home games including pre-game entertainment, customer visits in suites and all-inclusive areas and other service-oriented duties.
  • Additional responsibilities as assigned to assist in the success of the Ticket Sales department and the organization.
  • Perform other duties as assigned.

 

Education and Experience Required:

  • Bachelor’s degree in Business, Marketing, Sports Management or related field preferred.
  • Experience in sports industry at college level and/or minor/major league level.
  • Strong written and verbal communication skills.
  • Proven ability to work as a team player.
  • Ability to multi-task.
  • Ability to work flexible hours, including but not limited to evenings, weekends, and holidays.
  • Proficient computer skills (Microsoft Office, Outlook, etc.). Ticketing system experience preferred.
  • Desire to learn and grow professionally in the sports industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have a Bachelor’s degree in Business, Marketing, Sports Management or related field? If yes, please explain.
2. Yes or No: Do you have experience in sports industry at college level and/or minor/major league level? If yes, please explain.


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Sales & Marketing: Ticket Sales
*Membership Specialist - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking a candidate for a Membership Specialist (November - June) to sell packs for the 2015 season.

Responsibilities include but are not limited to:
- Selling a variety of ticket options from single game tickets to ticket plans over the phone or in person through appointments at Tropicana Field
- Providing customer service for any ticket related issues or questions
- Responsible for maintaining a database of contacts, sales contacts, and sales reports
- Representing the Ticket Sales department at various promotional events and in-game sales tables

Required knowledge/skills/job qualifications:
- Bachelor’s Degree with performance track record focused on excellence
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately, and exhibit an eagerness to learn best sales techniques from more senior personnel
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner
- Candidates with high levels of optimism and persuasiveness will have greater success
- Previous examples of leadership roles assumed and/or initiative taken
- Proficiency in Microsoft Office applications

All offers contingent on satisfactory background check.


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Sales & Marketing: Ticket Sales
Representative, Inside Sales - The San Diego Padres (San Diego, CA)

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on making outbound phones calls to fans and local businesses in an effort to set face to face appointments with the goal of selling Memberships, Groups, and Suites. Throughout the program, the individual will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:
• Reports daily to the Membership Development Managers
• Makes 80-100 telephone sales calls per day to set up face to face appointments with the goal of selling Memberships, Groups, and Suites
• Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Managers of Membership Development

QUALIFICATIONS:
• A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn

• Individuals must be self-starters and comfortable making cold calls
• College degree preferred
• Fluently bilingual in English/Spanish a plus
• Individuals must be proficient in Microsoft Office including Word, Excel, and Outlook.

The San Diego Padres are an Equal Opportunity Employer. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Where did you graduate from college?
2. Do you speak and write fluent Spanish?
3. What was your best learning experience working in sports?
4. Why do you think you would be successful in sales?
5. Why the San Diego Padres?


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Sales & Marketing: Client Relations/Customer Service
Client Service Representative - Tickets.com (Phoenix, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. At Tickets.com, we're a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

 

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Client Services Representative to support our client Camelback Ranch stadium, spring training homes of the Los Angeles Dodgers and Chicago White Sox. This position will work primarily at Camelback Ranch stadium. The Client Services Representative is responsible for creating and maintaining events and reports for our clients on Tickets.com ticketing software. The Client Services Representative is also responsible for maintaining relationships with Tickets.com's MLB clients. Additional responsibilities include, season account support, on-sale support, and system training and support.


If you think you're a good fit for the position and the team, we’d love to hear from you!


Position Requirements:

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum two (2) years of experience in client / technical support or related activities.
  • Minimum two (2) years of experience with ticketing software strongly preferred.
  • Box office experience preferred.
  • Computer proficiency essential MS Office Suite; knowledge of UNIX preferred; ability to easily learn new technology as needed.
  • Must be personable and client-oriented.
  • Excellent communication skills, ability to listen carefully, commitment to communicate, professionally, clearly and in a timely manner.
  • Detail oriented, organized, proven ability to follow up on tasks.
  • Self-starter, able to prioritize and work independently with minimal supervision.
  • Work effectively under pressure.
  • Remote evening and weekend availability, as required including having high speed home internet access.
  • Valid Driver License and vehicle insurance.

 

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Business Development
Executive Director, Strategy - Washington Nationals (Washington, DC)

Summary:

This senior management position reporting to the Chief Revenue & Marketing Officer responsible for developing strategies for new business development and revenue generation in a manner that supports consistent business growth, enhances brand equity and awareness, drives innovation, and continuously improves the overall experience of our fans. This newly created position will be an integral part of setting overall strategy for the organization and maximizing return on investment for all programs and initiatives by incorporating sound business judgment and analytics.

Essential Duties and Responsibilities:

  • Work closely with Ticket Sales and Service, Corporate Partnerships, Marketing, Ballpark Enterprises, Levy Restaurants and other senior executives to create strategies for revenue-generation, improved cost management, and growth.
  • Develop, identify, and evaluate, unique value propositions, potential business development opportunities, business partnerships, new business concepts, and other growth initiatives that drive revenue, positive fan experiences, and brand awareness.
  • Identify, implement and manage a new enterprise CRM solution for the 2015 season
  • Maximize revenues, through the optimization of the CRM solution, in sales, marketing, and customer relations, media trafficking, creating and implementing lead generation strategies to drive database growth, and analyzing and reporting on all database initiatives to management.
  • Develop strategy to collect and better leverage business data captured through the Ultimate Ballpark Access program (access, loyalty, and loaded value system)
  • Own relationship with our digital ticketing partner, Fortress, and identify ways to obtain further value from this software platform.
  • Set overall food and beverage strategy including pricing, cost management, and product selection.
  • Collaberate with Corporate Partnerships on strategic partners in the food and beverage space.
  • Work with Vice President, Community Engagement and our parking subcontractor, Colonial Parking, to establish a parking strategy to maximize revenues and enhance the fan experience.
  • Identify opportunities for new revenue through venue enhancements and new fan spaces throughout the ballpark. Including development surrounding the ballpark, premium spaces, and lead business strategy as it pertains to opening new year round restaurant in Nationals Park.
  • Identify and evaluate new technologies and experiences that benefit fans and drive revenue.
  • Oversee the work of the business analytics teams. Direct analyses that inform key business decisions.
  • Oversee and guide the creation, execution, and analysis of business management dashboards and reports for all revenue-generating departments
  • Uphold the National’s values of Excellence, Performance and Accountability.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Degree in business required. Degree in Finance, Statistics, Economics, or Mathematics a plus. MBA strongly preferred.    
  • Minimum of 8 years’ of related business experience
  • Three years’ experience in CRM solutions      

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Creative mindset with an ability to identify ways to leverage existing assets for new business.
  • A proven track record of successful performance in meeting targets and objectives.
  • Strong analytical planning forecasting and budgeting/financial skills.
  • Must possess a strong marketing and customer service understanding and orientation.
  • Respectful and outstanding leadership skills that motivates staff to exceed expectations.
  • The ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals.
  • The ability to manage multiple, complex priorities within demanding timeframes.
  • Excellent communication, persuasion and negotiation skills.
  • Experience in developing presentations and presenting.
  • Position will require some weekend and/or evening work.
  • 10% travel required. (Probably less)

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?
2. Yes/No. Do you have a minimum of 3 years experience in CRM solutions? If yes, please explain.
3. Yes/No. Do you have a minimum of 8 years of related business experience? If yes, please explain.


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