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Current available jobs in Sales & Marketing:


» Sales Consultant - Arizona Diamondbacks (Phoenix, AZ)
» Wrigley Field Tour Guide - Chicago Cubs (Chicago, IL)
» Handler, Mascot Program - Chicago Cubs (Chicago, IL)
» Sales Specialist, Corporate Partnerships - Chicago Cubs (Chicago, IL)
» Charitable Game Day Staff - Chicago Cubs (Chicago, IL)
» Inside Sales Representative - Kansas City Royals (Kansas City, MO)
» Premium Sales Manager - New York Mets (Flushing, NY)
» Account Executive, Season Tickets - New York Mets (Flushing, NY)
» Inside Sales Representative - New York Mets (Flushing, NY)
» Account Executive, Suite Sales and Service - New York Yankees (Bronx, NY)
» Account Executive, Corporate Sales & Sponsorships - New York Yankees (Bronx, NY)
» Phanstormer - Philadelphia Phillies (Philadelphia, PA)
» Account Executive, New Business Development - Pittsburgh Pirates (Pittsburgh, PA)
» Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)
» Luxury Suite Assistant - San Francisco Giants (San Francisco, CA)
» Client Sales and Services Associate - Seattle Mariners (Seattle, WA)
» New Business Account Executive - SunTrust Park - Van Wagner Sports & Entertainment (Atlanta, GA)
» Senior Sales Executive - SunTrust Park Preview Center - Van Wagner Sports & Entertainment (Atlanta, GA)
» *Box Office - Fan Host - Tampa Bay Rays (St. Petersburg, FL)
» *Membership Services - Game Day Staff - Tampa Bay Rays (St. Petersburg, FL)
» Fulfillment Representative - Tickets.com (Syracuse, NY)
» Account Manager, Premium Sales - Washington Nationals (Washington, DC)
» Manager, Corporate Partnerships - Washington Nationals (Washington, DC)



Sales & Marketing: Ticket Sales
Sales Consultant - Arizona Diamondbacks (Phoenix, AZ)

Sales Consultant - Arizona Diamondbacks (Phoenix, AZ)


Description:

The Arizona Diamondbacks are seeking positive and passionate individuals that are committed to becoming sports and entertainment sales leaders. This position requires participation in a 12-24 month career growth-oriented sports sales development program, which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the Sales Consultant’s abilities to a level that will merit consideration for a promotion to a senior position within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets, single game luxury suites and other premium inventory. Revenue will be generated via phone (outbound and inbound calls), face-to-face presentations, ballpark tours, and out-of-office appointments.
 

Responsibilities:

• Sell new full season tickets, partial season ticket plans, group tickets and single game suites
• Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays, as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads provided
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
• Assist customer service efforts (mailing invoices, tickets, etc.)
• Attend weekly meetings and role-play sessions
 

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or a related field
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales materials to potential clients
• Proficiency in basic computer software programs
• Commitment to personal integrity
• Bilingual a plus
 

The Arizona Diamondbacks are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am available to meet face-to-face at Chase Field in Phoenix on either May 8th or 11th at my own cost should I be invited following a phone interview.
2. Yes/No: I will have earned a degree from a four-year college by the end of May 2015.
3. Yes/No: I have a strong desire to have a career in the sports industry, specifically in Ticket Sales/Service.
4. Yes/No: I understand that this job requires working hours in addition to a normal work week (including games, evenings, weekends, and some holidays).


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Sales & Marketing: Ticket Operations
Wrigley Field Tour Guide - Chicago Cubs (Chicago, IL)

Wrigley Field Tour Guides will assist in enhancing the tour guest experience at Wrigley Field by leading, following and assisting with Wrigley Field Tours.

Reports to:  Manager, Fan Services & Tour Experiences

Responsibilities:

  • Learn the facts and history of both Wrigley Field and the Chicago Cubs
  • Lead groups of tour guests through Wrigley Field while communicating and delivering  the story of Wrigley Field and the Chicago Cubs
  • Enforce stadium regulations while being alert and aware of surroundings
  • Seamlessly partner with all entities that make up the tour experience including Ticket Sellers, Ticket Takers, Security, Stadium Operations Staff and Retail Staff
  • Assist with daily set up and take down process
  • Help manage and coordinate gate entry
  • Assist with creating positive and lasting memories for tour guests
  • Greet guests in friendly, inviting manner
  • Be visible and proactive in answering any questions or concerns that tour guests may have
  • Follow tours while ensuring groups stay together
  • Perform duties such as providing Wrigley Field information, addressing fan complaints, concerns, or compliments, and taking interest in the experience encountered by each guest visiting Wrigley Field

Qualifications: 

  • Excellent public speaking skills
  • An ability to assimilate large amounts of information, including historical facts, dates, and anecdotes
  • The ability to work both independently and in a team orientated environment
  • Strong customer service skills
  • Great communication skills
  • The ability to work non-traditional hours, including nights, weekends, and holidays
  • The ability to work on your feet for long hours and climb stairs/ramps throughout the ballpark
  • Ability to be entertaining and engaging in front of large groups
  • Adapt easily to work with different kinds of tour groups – youth groups, corporations, families, etc.
  • Willingness to work outdoors in all weather conditions
  • Good judgment, empathy and common sense in handling situations
  • A charismatic personality exuding a positive attitude that demonstrates approachability and friendliness
  • Quick thinker – ability to handle unexpected situations
  • An excellent work ethic
  • Knowledge and passion of baseball
  • Great performance skills

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Sales & Marketing: Mascot
Handler, Mascot Program - Chicago Cubs (Chicago, IL)

Position:                    Part Time Handler, Mascot Program

Department:              Marketing

Reports To:               Manager, Brand Activation

Role:

The Part Time Handler, Mascot Program will assist the Mascot Coordinator during all gameday and non-gameday appearances.

Responsibilities:

  • Assist the Mascot Coordinator during performances at Chicago Cubs home games, select community and Cubs events and other MLB scheduled events.
  • Support the Mascot Coordinator and Manager, Brand Activation in creating and implementing an in-game repertoire and schedule for all home games and special events
  • Aid in managing and maintaining mascot costumes, outfits, props, vehicles and other program required items
  • Assist the Mascot Coordinator in creating new entertainment and building on past successes for use at performances, including pre and post-game festivities, in-ballpark interaction and improvisation and off-site event entertainment
  • Attend MLB mascot conferences/events and other workshops and conventions that may aid in creation of new materials, gather insight on new innovations and opportunities and/or increase productivity and skills of position
  • Represent the Chicago Cubs in a professional and appropriate manner at all times
  • Actively contribute to the goals of the Marketing Department and the organization to promote the Chicago Cubs throughout the community from a branding, ticket sales, community relations and publicity standpoint

Required Qualifications:

  • Ability to work a non-standard schedule to include evenings, weekends, and holidays
  • Demonstrated ability to excite, motivate and entertain a crowd
  • Demonstrated ability to relate and respond to various personalities and actions
  • Demonstrated ability to take direction without follow up
  • Demonstrated good judgment and decision-making skills

Desired Qualifications:

  • At least one year of mascot or cheerleading experience at a professional or collegiate level
  • Strong baseball knowledge and understanding of Cubs history and fan base
  • One year demonstrated success in promotional marketing and event execution
  • Keen sense of humor
  • High level of creativity, energy and spontaneity

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Sales & Marketing: Corporate Sponsorship Sales
Sales Specialist, Corporate Partnerships - Chicago Cubs (Chicago, IL)

ROLE

This position will support the pre-sale activities for assigned Account Executives and/or Accounts, with the objective of increasing sales force and proposal effectiveness, as well as pre-sale stewardship. The role will provide consistent, reliable support for sellers and clients while creating sales materials and proposals, gathering research, and preparing media plans and mock ups.

RESPONSIBILITIES

  • Utilize client objectives and goals to develop sales materials & plans and research prospective partnership opportunities.
  • Aid Account Executives in building client proposals, research industry trends.
  • Assist in the development of sales presentations and materials that address partner needs and highlight the benefits of corporate partnership with the Chicago Cubs.
  • Gather research information and data from available sources to assist Account Executives in client positioning (focusing on growth, churn reduction and new business).
  • Build qualitative and quantitative snapshots to help potential clients make decisions.
  • Compile, report, enter, collect, and track accurate propsect information, as well as reports pertaining to proposals, contracts, budgets, and other details into CRM and other systems/dashboards.
  • Advance relationships with key client personnel through Account Executive involvement and direction.
  • Monitor competitive media spending for current clients to keep AE’s informed on what else a client may be buying to create up-sell opportunities.
  • Keep detailed reports on all added value, bonus, promotions, and entertainment for each client for tracking purposes and to be used at contract negotiating/up-sell/retention.
  • Interact with Account Executives regarding research and promotions.
  • Participate in quarterly business plan meetings and take an active role in target accounts by learning marketing objectives, identifying key influencers and decision-makers and brainstorming ideas.
  • Participate in sales meetings, training programs, and conferences as directed.
  • Participate in key operating mechanisms for the Chicago Cubs Account team to ensure execution of the sales strategy.
  • Participate in key operating mechanisms with Corporate Partners.

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree from an accredited 4-year university.
  • At least 2 years Sales experience.
  • Demonstrated knowledge of sales concepts and marketing principles.
  • Demonstrated customer service and client management experience.
  • Demonstrated rapid responsiveness, including proactive management between company/organization and client(s).
  • Demonstrated critical thinking, analytical, and project management skills.
  • Demonstrated interpersonal communication and presentation skills.
  • Able to work collaboratively with a variety of highly motivated sales professionals.
  • Able to work non-standard - including evening and weekend – hours, and client travel as required.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree in Sales or Marketing.
  • Advanced degree.
  • Deep knowledge of sports market and partnership & services offerings.
  • Sales/Account planning experience, preferably in sports.
  • Sports agency experience

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Fundraising/Major Gifts
Charitable Game Day Staff - Chicago Cubs (Chicago, IL)

Title:                     Charitable Game Day Staff

Department:      Chicago Cubs Charities

Reports to:         Charitable Raffle Coordinator 

Role:

The Chicago Cubs are looking for enthusiastic representatives and fundraisers for Cubs Charities offering raffle tickets for the 50/50 (Split the Pot) Raffle during Cubs’ home day games. Ticket sellers will be stationed throughout the ballpark, and must be at ease approaching patrons and selling to a crowd.  Honesty, dependability and enthusiasm are required to excel in the role.

Responsibilities

·         Effectively communicate and deliver information regarding Chicago Cubs Charities and 50/50 Raffle to fans.

·         Attend home games and sell raffle tickets to patrons in and around Wrigley Field.

·         Count monies at approximately the bottom 6th inning and report totals to Raffle Coordinator.

·         Reconcile tickets sold and cash received.

Required Qualifications

  • Experience and demonstrated ability handling cash.
  • Demonstrated sales skills.
  • Familiarity with Microsoft Windows operating system.
  • Ability to work 60 – 81 home games, including weekends and some nights from April-October.
  • Ability to walk, stand and climb in an outdoor setting for 4-5 hours at a time.
  • Ability to attend pre-season training sessions.

Desired Qualifications

  • An enthusiastic personality exuding a positive attitude that demonstrates approachability and friendliness.

 This is a contract position, for approximately 4-5 hours of work per game day (between 60-81 games) from April to October. 

Chicago Cubs Charities are an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Kansas City Royals (Kansas City, MO)

JOB SUMMARY
The Kansas City Royals seek aggressive, committed, energetic individuals to sell Royals season ticket packages and group tickets. This is an entry level position with room for advancement. We are looking for individuals that are highly motivated, competitive and committed to developing a career in the sports industry. Expected hire date is April 15, 2015.

ACCOUNTABILITIES
• Conduct telephone campaigns to acquire new business, retain current customers and generate incremental revenue.
• Make a minimum of 75-100 outbound phone calls per day
• Meet or exceed weekly, monthly and yearly ticket sales goals
• Maintain accurate documentation of all correspondence, prospects and feedback
• Assist customers in securing the preferred programs, seats and events that best fit their needs
• Provide superior service to all customers
• Represent the Club in a positive and professional manner during home games and select events
• Other related duties as required


REQUIREMENTS
• Excellent oral communication, customer service and problem solving skills
• Proven ability to meet goals and work well with co-workers and supervisors in a team environment
• Strong organizational and time management skills
• Ability to function in fast-paced environment, handles multiple projects and meet deadlines
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
• Consistent, punctual and regular attendance
• Available to work flexible hours including holidays, evenings and weekends

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Kansas City area?
2. Are you able to work flexible hours including holidays, evenings & weekends?
3. Are you at least 18 years old?


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Sales & Marketing: Ticket Sales
Premium Sales Manager - New York Mets (Flushing, NY)

Department: Ticket Sales & Service

Supervisor: Manager, Ticket Sales

Location: Citi Field: Flushing, NY

Status: Exempt

Summary

Sells high-end product mix with a strong emphasis on premium inventory. The Premium Sales Manager will take the lead role in selling most premium seating locations in Citi Field along with servicing high-end clientele. Ideal candidate must be an aggressive, experienced sale professional who possesses the ability to negotiate the sale of Suite contracts, Premium Season Tickets (Delta Club seats and Hyundai Club seats) and other Premium Ticket Plan packages.

Essential Functions 

  • Generate new sales revenue through researching industries, companies and individuals that are qualified candidates by making outbound calls, attending charity events and networking events, and asking for referrals
  • Create and help develop sales collateral that will be used during sales meetings
  • Host potential premium clients at Citi Field to maximize sales opportunities
  • Attain individual and department sales goals as set by the Senior Director, Premium & Ticket Sales
  • Maintain accurate documentation of prospecting and sales activity in the Mets’ CRM system
  • Visits prospects and customers during home games
  • Benchmark industry best practices, evaluate opportunities to utilize and implement when appropriate
  • Proactively solicit and follow-up on assigned sales leads under the guidelines established by the Senior Director, Premium & Ticket Sales
  • Participate in events, promotions, client entertainment and other activities as required
  • Other duties as assigned

Qualifications

  • Three years of successful sales experience in sports, media, and/or direct sales is preferred and minimum of at least one year of high end or premium sales experience
  • Experience selling to and working with President/CEO level executives
  • Ability to function in fast-paced environment, handle multiple projects and meet deadlines
  • Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
  • Available to work flexible hours including holidays, evenings and weekends

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?


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Sales & Marketing: Ticket Sales
Account Executive, Season Tickets - New York Mets (Flushing, NY)

JOB SUMMARY:
Season Ticket Account Executives sell a comprehensive array of NY Mets’ ticket-related products with a strong emphasis on Full Season, Partial Plan and Pack inventory. Other products include Group Tickets, Hospitality Spaces and Single Game Suite Rentals.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.   

ACCOUNTABILITIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals to both corporations and the general public
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in Citi Field “face-to-face” meetings to create new business opportunities
  • Provide a superior level of customer service to all Season Ticket Holders, Plan/Pack Holders, Single Game Buyers, New Business Prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS:

  • A minimum of two years of successful sales experience regardless of previous industry
  • Undergraduate degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com Pro Venue
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays            

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - New York Mets (Flushing, NY)

­­­Department: Ticket Sales & Service

Supervisor: Manager, Ticket Sales

Location: Citi Field: Flushing, NY

Status: Non-Exempt

Summary: Inside Sales Representatives (ISR) generate excitement and drive revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals and local groups/organizations. Our ISRs reach their goals by phone prospecting, setting outside appointments and ballpark tours, participating in sales/promotional events and prospecting at Mets home games as well as internal/external events. They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.

Responsibilities:
• Responsible for, but not limited to, the sales of new Full, Partial and Group outing ticket packages to both corporations and the general public
• Meet or exceed established sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Generate a pre-determined minimum number of weekly out of office as well as in stadium “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and training sessions

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


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Sales & Marketing: Ticket Sales
Account Executive, Suite Sales and Service - New York Yankees (Bronx, NY)

Primary Responsibilities:

  • Identify and sell available individual game suite inventory
  • Generate qualified individual game suite leads via outbound calls, meetings, in-game entertainment and networking
  • Present to corporate executives and prepare appropriate proposals
  • Manage and forge relationships with a book of business comprised of past individual game suite clients
  • Lead negotiations and problem-solve in order to close sales
  • Build and foster relationships with new accounts
  • Develop and maintain concise weekly and monthly sales reports
  • Participate in game-day activities, promotions and sales for all events
  • Other duties as assigned

Qualifications and Experience:

  • Bachelor's degree in Sports Management or related field
  • Minimum of three years sales experience; sports or entertainment industry preferred
  • Experience selling in the New York market preferred
  • Demonstrated Customer Service Experience
  • Strong written, verbal and interpersonal skills
  • Proficiency in Archtics ticketing system
  • Proficiency in Microsoft Office (Word, Excel, Power Point)·       
  • Ability to multi-task and prioritize
  • Proven ability to maintain confidential and sensitive information
  • Flexible work schedule and ability to work in an outside stadium environment 

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.


Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Have you worked full time in sales for a professional sports organization for at least three years?
2. If you answered yes to Question 1, please provide examples.
3. Yes/No: Do you have experience selling to executive level clients?
4. If you answered yes to Question 3, please provide examples.
5. Yes/No: Do you have experience selling in the New York Market?
6. If you answered yes to Question 5, please provide examples.
7. Do you have a flexible work schedule?
8. If you answered yes to Question 7, please explain.
9. Yes/No: Do you have experience using the Archtics ticketing system?
10. If you answered yes to Question 9, please provide examples.
11. What are your salary requirements?


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Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Sales & Sponsorships - New York Yankees (Bronx, NY)

Description: The Account Executive will be responsible for prospecting and selling sponsorships for the New York Yankees and the New Era Pinstripe Bowl, as well as for other select events held at Yankee Stadium. This position will interact with various departments within the organization to ensure that contractual obligations are fulfilled and business objectives are met for all clients.                        

Primary Responsibilities:

  • Generate new business leads via prospecting and research
  • Create and present prospective and renewal sponsorship proposals for clients
  • Prepare sponsor related reports
  • Assist with departmental game-day activities, specifically related to client entertainment
  • Support the Executive Director and Senior Manager within the department as needed
  • Additional duties as assigned

Qualifications and Experience:

  • Bachelors Degree in Business, Sports Management or related field
  • Minimum one-year of corporate sales experience
  • Proficiency in MS Office suite (Word, Excel, Access and PowerPoint)
  • Ability to multi-task and prioritize
  • Proven time management and organizational skills
  • Strong written, verbal and interpersonal skills
  • Demonstrated customer service experience
  • Ability to interact and communicate with individuals at all levels of the organization
  • Flexible work schedule and ability work in an outdoor stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  The New York Yankees is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you hava a minimum of one-year of corporate sales experience?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Do you have demonstrated customer service experience?
4. If you answered yes to question three, please provide examples.
5. Yes/No: Do you meet all of the professional requirements for this role?
6. What are your salary requirements?


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Sales & Marketing: Game Operations/Presentation
Phanstormer - Philadelphia Phillies (Philadelphia, PA)

Job Title:  Phanstormer

Department:  Marketing/Events, Day of Game Staff

Job Responsibilities:  This position will primarily assist the Marketing/Events department with in-game birthday program responsibilities.  Phanstormers make seat visits to fans whom purchase our Phunster birthday packages.  We are seeking energetic, motivated individuals who feel comfortable interacting with crowds.  To enhance the fan experience at the ballpark, duties may involve random fan interaction including but not limited to interactive games and improvisations at appropriate times.

Requirements:

  • Comfortable interacting with large crowds

  • Outstanding communication skills and a positive, outgoing and energetic personality 

  • Available to work at least (40) forty 2015 Phillies home games including nights, weekends and holidays 

  • Reliable, punctual and courteous 

  • Excellent listening skills and the ability to work well with others 

  • Ability to respond to any situation quickly and professionally 

  • Applicants must be 18 years or older

  • If selected, must be available for tryouts and subsequent pre-season training

  • Interested candidates should submit their resume and cover letter to:

Teresa Leyden

One Citizens Bank Way

Philadelphia, PA 19148         

tleyden@phillies.com

 


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Sales & Marketing: Ticket Sales
Account Executive, New Business Development - Pittsburgh Pirates (Pittsburgh, PA)

SUMMARY:
The New Business Development Account Executive will promote and sell new, full and partial season ticket packages through prospecting and CRM database lead generation.

REQUIREMENTS:
• Bachelors Degree in Business Administration or equivalent experience
• Minimum of 1 year of sales experience
• Knowledge of Microsoft Office Applications

DESIRED:
• Experience within a professional sports environment
• Experience in ticket sales
• Experience working with CRM and tickets.com or related programs

RESPONSIBILITIES:
• Sell new season ticket packages to prospects.
• Become familiar with season ticket plans, seating and other pertinent information.
• Schedule meetings and conduct presentations with prospective clients.
• Attend and host various Pirates prospecting and season ticket holder events.
• Provide information to prospects in a courteous and professional manner.
• Maintain accurate and thorough records detailing sales calls and appointment recaps.
• Educate season ticket holders on ways to utilize and distribute tickets to clients and employees.
• Utilize networking skills and cold-calling techniques to sell season ticket inventory.
• Attain weekly, monthly and long term season ticket and revenue sales goals.
• Participate in and contribute to sales meetings and trainings.
• Entertain prospects and new season ticket holders on game days.
• Any other duties as assigned by the Manager of Season Ticket Sales.
• Attendance at various offsite meetings and events.
 


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)

Job Summary

This position requires participation in a 9 month career growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone ( outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.
 

Responsibilities

• Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Meet of exceed daily, weekly, monthly and yearly intangible goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
• Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.
 

Qualifications

• Bachelors Degree
• Proficiency in Microsoft Office Suite
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
 

Preferences

• Previous Sales Experience
• Proficiency in CRM or related program.
 


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Sales & Marketing: Premium/Suite Service
Luxury Suite Assistant - San Francisco Giants (San Francisco, CA)

Position:              Luxury Suite Assistant

Reports To:         Director, Luxury Suites

Department:      Ticket Sales & Services

Status:                  Part Time, Non-Exempt

Position Summary:

This position is responsible for providing client relations support to season and individual game luxury suite and premium rental customers.  A primary function of this position will include management responsibilities on the Oracle Suite Level during the majority of Giants home games (and occasional special events) at AT&T Park.  Additionally, the position will provide support to the Luxury Suite Service Department during regular office hours.

Position Responsibilities:

  • Supervise Luxury Suite staff and Luxury Suite and Premium Rental spaces during majority of Giants home games at AT&T Park.
  • Assist in general Suite Level operations, both on game days and on non-game days.  This includes, but is not limited to, follow up on maintenance requests, daily checks of the suite level, staff supervision, payroll, and scheduling, internal communications with ballpark operations, catering and other internal vendors.
  • Provide customer service to Luxury Suiteholders and their guests through phone conversations, email and, importantly, day of game, in-person interaction.
  • As needed, help to facilitate special events such as wine tastings, field visits, rental events requiring special accommodations, Triples Alley and other such occasions.
  • Provide general project support to the team, as needed.

Knowledge and Skills Required:

  • Minimum 2 years customer service experience within the service industry (sports or hospitality industry preferred)
  • Experience servicing high-end revenue and corporate accounts
  • Professional presentation and excellent verbal communication skills required for day of game Suite Level supervision
  • Computer skills: MS Office (Excel, Word, PowerPoint, Outlook).
  • Strong organizational skills and ability to prioritize multiple initiatives
  • Ability to thrive and to think clearly amid a high-stress environment
  • Consistently positive, customer-centric service attitude
  • Ability to work well within in a team environment and to provide leadership, when appropriate
  • Must be able to work non-traditional hours including nights and weekends.

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Sales & Marketing: Ticket Sales
Client Sales and Services Associate - Seattle Mariners (Seattle, WA)

Job Title:                    Client Sales and Services Associate

Department:              Sales

Reports To:                Manager, Client Sales and Services

Status:                       12 Month Program; Full-Time/Benefit Eligible; Non-Exempt

Start Date:                 August, 2015; Exact Date TBD (not flexible)

The Position

The Seattle Mariners organization is recruiting to hire highly motivated individuals who are looking for a tremendous career opportunity and are ready to take their first step into a sports career. As a member of the Associate Program, this position is focused on outbound selling of group and season ticket packages for the Seattle Mariners, while also providing exceptional customer service on general inbound calls and e-mail inquiries. The Associates will be responsible for individual calling and ticket sales goals.  Only top performing Associates will be retained and considered for growth opportunities within the Seattle Mariners organization. 

Job Duties and Responsibilities:

  • Consistently delivers an extraordinary customer experience by actively engaging in exceptional product and service fulfillment. 
  • Generates new ticket sales by calling targeted individuals/groups, following-up on inbound leads, and building rapport with existing customers to identify up-sell opportunities. Partners with Season Ticket, Group, and Premium Sales to capitalize on cross-departmental business opportunities.
  • Meets and frequently exceeds assigned calling and sales revenue goals.  Combined outbound and inbound call goal will reach or exceed 100 calls per day. 
  • Utilize Microsoft Dynamics CRM to track and prioritize all pertinent account information and to ensure progression of opportunities through the sales cycle.  Demonstrate the ability to navigate and successfully use all job related systems.
  • Receives inbound phone calls regarding product sales and servicing, and general customer and season ticket holder inquiries.  Resolves customer inquiries in a professional and timely manner.
  • Responds to customer e-mails and voicemails in an appropriate and timely manner.  Adheres to standard procedures and policies relative to customer communications.
  • Assumes other duties and responsibilities as assigned.

Required Qualifications and Experience:

  • 4-year degree with demonstrated academic excellence.
  • 1-2 years experience working in a sales/customer service capacity, preferably in the professional sports, entertainment or hospitality industries.
  • A passion for sales, and proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).  Preferred experience with Microsoft Dynamics CRM and Archtics ticketing system.
  • Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.
  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

Skills:

  • Integrity and Values – Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

  • Personal Accountability – Not afraid to make tough decisions, gains input from others and moves decisions forward; accountable for actions.

  • Results Oriented – Helps drive the team for results in order to improve bottom line performance.

  • Interpersonal Confidence – Strong interpersonal skills; can effectively communicate and relate to levels within and outside of the organization; creates and builds positive and productive relationships.

  • Adaptability – Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you possess a four year degree, or will you by the spring/summer of 2015?
2. Do you possess the required qualifications and skills as detailed in the Job Description?
3. Do you have an interest in Sales?
4. Did you include a cover letter?
5. Are you available to start work in Seattle, WA in August 2015?


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Sales & Marketing: Premium/Suite Sales
New Business Account Executive - SunTrust Park - Van Wagner Sports & Entertainment (Atlanta, GA)

Background:
Van Wagner Sports & Entertainment (VWSE) has been hired by the Atlanta Braves to manage the sale of Club Seating for their new ballpark, SunTrust Park. VWSE will hire a staff dedicated to this sales effort, build a state of the art marketing center and office, and use cutting edge technology to effectively and efficiently achieve its sales goals for this exciting project.

Set to open for the 2017 season, SunTrust Park is currently under construction a short distance from downtown Atlanta near the northwest intersection of 1-75 and 1-285 in Cobb County. SunTrust Park, and it’s adjoining mixed use retail, office, restaurant, and entertainment development is designed to be a 365-day a year destination, and one of the finest parks in baseball. VWSE and the Braves are seeking energetic, qualified individuals to be part of this transformative and exciting project. The need for this role is envisioned to run from early 2015 through the end of the 2017 MLB Season (late 2017).


Title:  New Business Account Executive 
Reporting To:  Manager of New Business, SunTrust Park Project

Position Summary:
The New Business Account Executive-SunTrust Park is responsible for generating new revenue through the sale of premium seating at SunTrust Park.


Position Responsibilities:

  • Sell premium seats to SunTrust Park through cold calling, prospecting, networking, face-to-face meetings, and referrals
  • Meet and exceed sales goals set forth by Van Wagner and the Braves
  • Work well in a team environment supporting the success of others
  • Accurately track sales activity and sales progress through Microsoft CRM
  • Work within the Archtics ticketing system
  • Assist in the completion of contracts for sold inventory
  • Attend Braves, Van Wagner, and other events in the greater Atlanta market (including Atlanta Braves home games at Turner Field) with the purpose of generating new business
  • Other duties as assigned


Qualifications:

  • Professional communication skills, bot verbal and written
  • Bachelor’s degree from an accredited 4-year university
  • A minimum of 2 years sales experience, with a sports team or entity preferred
  • Prior history of meeting and exceeding sales goals
  • Must be able to work evenings and weekends as required and travel as needed
  • Strong listening skills with a proven ability to establish and maintain a team oriented environment
  • Lives and thinks outside of the established way of doing things
  • Inclusive; a collegial, open, and collaborative teammate with superior work ethic
  • Comfort presenting information to high-level executives and large groups
  • Ability to anticipate clients’ (Braves and Van Wagner) needs and proactively find solutions

VWSE is an Equal Opportunity Employer. This is an At-Will Employment Opportunity.


Note: This position was originally posted on the Van Wagner employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Van Wagner employment site.

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Sales & Marketing: Premium/Suite Sales
Senior Sales Executive - SunTrust Park Preview Center - Van Wagner Sports & Entertainment (Atlanta, GA)

Background:
Van Wagner Sports & Entertainment (VWSE) has been hired by the Atlanta Braves to manage the sale of Club Seating for their new ballpark, SunTrust Park. VWSE will hire a staff dedicated to this sales effort, build a state of the art marketing center and office, and use cutting edge technology to effectively and efficiently achieve its sales goals for this exciting project.

Set to open for the 2017 season, SunTrust Park is currently under construction a short distance from downtown Atlanta near the northwest intersection of 1-75 and 1-285 in Cobb County. SunTrust Park, and it’s adjoining mixed use retail, office, restaurant, and entertainment development is designed to be a 365-day a year destination, and one of the finest parks in baseball. VWSE and the Braves are seeking energetic, qualified individuals to be part of this transformative and exciting project. The need for this role is envisioned to run from early 2015 through the end of the 2017 MLB Season (late 2017).


Title:  Senior Sales Executive, SunTrust Park Preview Center
Reporting To:  Project Director

Position Summary:
The Senior Sales Executive, SunTrust Park Preview Center is responsible for generating new revenue through the sale of premium seating at SunTrust Park at the Preview Center.


Position Responsibilities:

  • Play a leading role in the closing of new Premium Seating business at the SunTrust Park Preview Center
  • Lead sales meetings held with prospects at the Preview Center
  • Take responsibility for the closing of contractual deals at the Preview Center
  • Work closely with the Project Director and the Braves on the execution of the SunTrust sales plan
  • Work well in a team environment supporting the success of others
  • Maintain accurate records of sales activity and progress through Microsoft Dynamics CRM
  • Work within the Archtics ticketing system
  • Assist in the completion and execution of contracts for sold inventory
  • Attend Braves, Van Wagner, and other events in the greater Atlanta market (including Atlanta Braves home games at Turner Field) to play a role in the generation of new business
  • Other duties as assigned


Qualifications:

  • Professional communication skills, both verbal and written
  • Bachelor’s degree from an accredited 4-year university
  • A minimum of 4 years sales experience, with a sports team or entity preferred with an added preference for previous experience in opening a new venue
  • Desire to develop professionally and play a role in the development of the members of the sales team
  • Must be able to work evenings and weekends as required and travel as needed
  • Strong listening skills with a proven ability to establish and maintain a team oriented environment
  • Lives and thinks outside of the established way of doing things
  • Inclusive; a collegial, open, and collaborative teammate with superior work ethic
  • Comfort presenting information to high-level executives and large groups
  • Ability to anticipate clients’ (Braves and Van Wagner) needs and proactively find solutions
     

VWSE is an Equal Opportunity Employer. This is an At-Will Employment Opportunity.


Note: This position was originally posted on the Van Wagner employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Van Wagner employment site.

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Sales & Marketing: Ticket Operations
*Box Office - Fan Host - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking energetic team players for gameday/night positions during the 2013 season.
 

We are looking for outgoing, professional, reliable, and conscientious individuals to round out our part-time box office staff. Employees would be needed for help on event dates during the regular season, including evenings and weekends. Qualified individuals will be responsible for (but not limited to) selling tickets to customers as they walk up to the box office.
 

Potential candidates must have strong customer service, data entry skills, work well in a fast-paced environment, and have cash-handling ability.

Availability for weekends and evenings is required.  All offers contingent on satisfactory background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available to work evenings and weekends?
2. YES/NO: Do you have Ticketmaster experience?


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Sales & Marketing: Client Relations/Customer Service
*Membership Services - Game Day Staff - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are looking for positive, detail-oriented, and committed individuals to join our Membership Services (part-time) staff. Membership Services will assist in providing an outstanding experience for all Rays Members.

Responsibilities include, but are not limited to:

·         Answer questions regarding digital loyalty programs that apply to Flex Packs and Season Tickets

·         Provide customer service support for Rays Members over the phone and in-person

·         Aid in management and upkeep of Rays Card technology at Tropicana Field

·         Assist with various special projects as needed

·         Represent the Rays Membership Services department by having an in-stadium presence on game days

Qualifications:

·         Professional, positive, and friendly personality

·         Excellent verbal communication skills

·         Quick computer and problem solving skills

·         Strong attention to detail

·         Customer service experience required

·         Weekend availability is a must

All offers contingent on a satisfactory background check.


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Sales & Marketing: Ticket Operations
Fulfillment Representative - Tickets.com (Syracuse, NY)

PART-TIME position

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a part-time Fulfillment Representative.  The Fulfillment Representative is responsible for all facets of ticket fulfillment for Tickets.com, ensuring the needs of our clients are met in a professional and timely manner.  Duties include: printing, stuffing and shipping phone, web, and interactive voice response (IVR) ticket orders as well as maintaining upkeep of thermal ticket printers.

 

Essential Job Functions:

  • Print and stuff Phone, Web and Interactive Voice Response ticket orders
  • Perform QA checks on printed tickets, including scannability, formats, and print quality
  • Process outgoing mail utilizing postage machine
  • Process FedEx and/or UPS orders utilizing computerized shipping system
  • Print, stuff and prepare certified-mail ticket orders
  • Identify and resolve orders missing address or account information
  • Communicate with customers to resolve distribution issues
  • Ship ticket stock and supplies to clients as requested
  • Consistently check and clean Boca print heads
  • Include stuffers with ticket orders as required
  • Audit completed mail and FedEx and/or UPS orders
  • Print and mail client ticket requests

Position Requirements:

  • High School diploma or equivalent
  • Computer proficiency – MS Office Suite; ability to easily learn new technology as needed
  • Must be personable and client-oriented
  • Excellent communication skills, both verbal & written
  • Detail oriented, organized, proven ability to follow up on tasks
  • Self-starter, able to prioritize and work independently with minimal supervision
  • Work effectively under pressure

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Premium/Suite Sales
Account Manager, Premium Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Premium Sales & Service, the Account Manager of Premium Sales is responsible for developing and executing all aspects for the sale and retention of Premium Sales to Government, Military, Aerospace and Defense Contractors for the Washington Nationals at Nationals Park.  

Essential Duties and Responsibilities:

  • Identify, meet and propose premium seating options to C-Level prospects in the greater Washington metro area.
  • Sell seasonal leased suites, suite packages, suite club spaces and premium seats, (season, and group tickets).
  • Coordinate and execute sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
  • Maintain effective client relationship management to elicit new and retain existing premium season plan accounts on a yearly basis.
  • Attain individual and department sales goals as set by the Director, Premium Sales and Vice President, Ticket Sales, Service & Operations.
  • Conduct sales related activities in the field and the office as assigned.
  • Maintain computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
  • Visit and host prospects and customers during home games.
  • Submit planned activities on a weekly basis prior to beginning sales day or leaving the office for outside sales calls.
  • Identify opportunities to up-sell current clients.
  • Develop positive customer relations calling on all assigned accounts on a scheduled basis.
  • Submit prompt accurate reports and maintaining up-to-date, accurate account records.
  • Maintain adequate, well-organized inventories of sales tools.
  • Perform any other duties and responsibilities as assigned by the Director, Premium Sales and Vice President, Ticket Sales, Service & Operations.

 Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree in Business, Marketing or related field.
  •  A minimum of four (4) years’ work experience in professional selling environment.  Government, Military, Aerospace and Defense Contractors sales preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Ability to network with the region’s top decision makers.
  • Excellent verbal and written communication and customer service problem solving skills.
  • Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
  • Basic mathematical skills.
  • Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience in Government, Aerospace, Military Sales?
2. Yes/No: Do you have a minimum of 4 years' work experience in a professional selling environment?
3. Yes/No: Do you have a Bachelor's degree in Business, Marketing or related field?


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnerships - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Corporate Partnerships, the Manager of Corporate Partnerships is responsible for selling all available inventory, with a focus on the local (Washington DC DMA) business community, across the various channels of Nationals products including in-park, radio, hospitality, and internet/new media.
This position requires a creative, motivated, self-starter who is a competitive, energetic and dedicated professional with proven sales skills and a blossoming track record in the world of sports and entertainment.

Essential Duties and Responsibilities:

• Identify and target potential corporate sponsors on the local (DC DMA) level.
• Serve as the liaison between the Corporate Partnerships Department and team concessionaire (Levy).
• Responsible for identifying and soliciting 50 prospective accounts per week.
• Develop, write and present corporate sponsorship and sales proposals to key clients.
• In conjunction with departmental resources, ensure the goals and marketing commitments developed for each client are being met, including any review/reporting requirements.
• Create new sales collateral or modify existing collateral as required.
• Retain and grow an assigned book of sponsorship business.
• Work with the other members of the partnerships and marketing departments in the analysis, acquisition and implementation of other strategic properties consistent with departmental objectives and structure.
• Demonstrate ability to work with all personality types at the staff and management levels.
• Liaise with other departments to maximize cross-selling opportunities and share
new ideas.
• Evaluate client satisfaction.
• Other duties as assigned.

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s degree in sports management, business administration or related field.
• Minimum 4 - 6 years of experience in a high energy sales position, preferably sponsorship, premium or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions
• Excellent network of local and regional corporate contacts.
• Strong conceptual and strategic skills, and ability to think “outside the box,” and strong customer satisfaction orientation.
• Possess the ability to establish relationships within all levels of the company as well as with sponsors and clients.
• Ability to meet challenging sales objectives in a high profile, competitive marketplace.
• Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
• Demonstrate creativity in the development of innovative and effective sales campaigns.
• Strong sales proposal experience and presentation experience.
• Must be able to work evenings and weekends as required and light travel, as needed.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
Preferred:
• Master’s Degree
• Proficiency in using MSWord, Excel, PowerPoint
• Knowledge and passion for Major League Baseball

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Y/N. Do you live in DC, Maryland, or Virginia?
2. Y/N. Do you have 4 to 6 years experience in a high energy sales position, preferably sponsorship, premium or suite sales?
3. Y/N. Do you have an excellent network of local and regional corporate contacts?
4. Y/N. Do you possess a Bachelor's degree in Sports Management, Business Administration, or related field?


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