Description: The Rally-backs are a co-ed (male and female) interactive entertainment team that performs various duties at home games and in the community. Those duties include but are not limited to crowd interaction, greeting fans, assisting with in-game promotions, prize giveaways and crowd prompts. 

Qualifications:
• Comfortable performing and interacting with 40,000+ fans
• Outstanding communication skills and a positive, energetic personality
• Available to work all 2012 D-backs home games including nights, weekends and holidays
• Reliable, punctual and courteous
• Excellent listening skills and the ability to work well with others
• Ability to respond to any situation quickly and professionally
• An athletic, cheerleading or pep squad background preferred
• Applicants must be 18 years or older

Instructions:
• Applicants must apply online by submitting a cover letter, resume and answer pre-screen questions (paper resumes or phone inquiries will not be accepted)
• Applications must be received by Friday, February 10th
• Selected candidates will be required to attend an in-person audition at Chase Field on Saturday, February 25th
• Final candidates must successfully pass a background check
 

                                                       The Arizona Diamondbacks are a Equal Opportunity Employer.

Description:

The Arizona Diamondbacks are seeking to part-time employees to promote team programs at Chase Field during home games and at events throughout the Phoenix area.

Responsibilities:

Game day duties include providing customer service at the D-backs fan loyalty program headquarters and conducting fan surveys. Representatives must have an available schedule that will allow the ability to work game days, nights, weekends, and holidays. . Shifts begin approximately 2.5 hours before first pitch. Non-game event duties will include setting up and taking down inflatables, gathering leads, and promoting team initiatives.

Qualifications:

1. Strong communication and customer service skills
2. Sales or retail experience a plus
3. Enjoy interaction with fans and children
4. Strong knowledge of Major League Baseball and the Arizona Diamondbacks
5. Flexible schedule (nights, weekends, holidays)
6. Bilingual a plus
7. Must be able to adapt to evolving job duties
 

Job Purpose:

This role is responsible for the day to day management of the D-backs’ digital presence. This includes engaging with fans on Facebook, Twitter, and other social media platforms, monitoring and coordinating content updates to dbacks.com, and assisting with email marketing. In addition, this role will provide research and analysis support for social media tracking, campaign analysis, and fan surveying.
 

Primary (Essential) Duties:

1. Update the D-backs official Facebook and Twitter accounts
2. Coordinate updates to the dbacks.com and losdbacks.com website
3. Assist with the creation of e-mail campaigns and content
4. Develop ideas and/or create original content for the team’s social media platforms and website
5. Monitor and respond to fan questions and comments via social media platforms and other online sources
6. Provide creative ideas for growing the team’s social media following
7. Track and analyze traffic and engagement for the team’s social media platforms and website
8. Provide updated reports and analysis with regards to web, e-mail and social media analytics
9. Assist with the implementation of market research techniques to better understand the team’s fans and target markets
10. Assist with the evaluation of the team’s online and mobile advertising efforts
11. Other duties as assigned
 

Knowledge, Skills and/or Abilities:

• Strong oral and written communication skills
• Excellent computer skills, including familiarity with MS Office applications (Access, Excel, Outlook, PowerPoint, Word, etc.)
• Broad familiarity with various social media platforms (Facebook, Twitter, Google+, etc.)
• Ability to multi-task and handle a variety of responsibilities on any given day
• Capacity to think creatively and contribute new ideas
• Analytical skills and a strong attention to detail
• Must be a quick learner and willing to learn new technologies, including web and e-mail content tools
• Knowledge of and passion for the Arizona Diamondbacks and Major League Baseball preferred
• Social media/communications/public relations experience in a business setting strongly preferred

Experience/Education Requirements:

• Bachelors Degree in Marketing, Journalism or related field
 

Working Conditions and Physical Demands:

While performing the duties of this job, the employee must be able to:
• Maintain “of-the-moment” awareness of potential social media messages
• Ability to work flexible hours including nights weekends and holidays

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Chicago Cubs currently have an opening for a Coordinator, Authentics and Licensing, reporting to the Director, Corporate Partnerships.

RESPONSIBILTIES

•Coordinate, execute and expand the Cubs’ Game Used Item program.
•Develop new licensing and merchandising opportunities.
•Create new revenue streams to further activate the brand and build profitability with the general public.
•Generate new revenue streams by expanding our merchandise and game used item offerings inside and outside of Wrigley Field.
•Aid in all marketing initiatives that increase profitability of the department.
•Research and develop new ideas to increase overall revenue.
 

REQUIREMENTS/QUALIFICATIONS

•Experience in merchandising and licensing.
•Familiarity with memorabilia and sports game used item programs.
•Self starter with leadership skills.
•College degree in sports marketing, business, communications or related field.
•Excellent communication and organizational skills.
•This position requires non standard hours.
 

The Chicago Cubs are an Equal Opportunity Employer

 Buffy Filippell is recruiting for this position. For personal assistance you can call 216.360.1790.

Summary:
The Director of Marketing, Chicago Cubs, will report to the EVP/Chief Sales and Marketing Officer, Wally Hayward, and be responsible for driving the team’s revenue and fan engagement. The Director of Marketing will have oversight of branding, advertising, promotions, game entertainment, social media, player relations, research, and customer relationship management tools. This department leader will support ticket sales, sponsorship sales, community relations, broadcast, baseball entertainment and IT. Success will be measured by the accomplishment of performance metrics specific to the team and the departments they support. Special events entail stadium entertainment, pre and post game activities, sales and marketing events, including events at Cub facilities and ballparks. Administrative duties include strategic planning, budgeting, media and agency negotiations, staffing and associate development.

Specific responsibilities:

Brand:
• Conduct a brand audit to determine the team’s brand assets and inventory.
• Develop and manage the organization’s brand strategy, advertising and marketing, including the implementation of all brand marketing campaigns
• Develop advertising and marketing budget for approval from senior management.
• Direct the Brand strategy and content across all print, broadcast and digital platforms
• Monitor the use of the team logos and trademarks

Social Media:
• Direct the Brand strategy and content for all social media platforms, including cubs.com, Facebook, Twitter, YouTube, etc.
• Develop cohesive and robust marketing campaigns
• Help assist traffic-driving efforts for Cubs’ website
• Oversee website development and all video content in concert with MLBAM
• Develop and implement all relevant mobile marketing initiatives for the Brand in concert with MLBAM

Promotions/Partnership Activation/Special Events:
• Work with Strategic Planning group to evaluate new marketing initiatives (including, but not limited to, retail promotions, in-game entertainment platforms, wireless apps, etc)
• In association with Ticketing and Corporate Sales, manage the creation of events and activities to drive lead generation for new sales and value enhancement of existing partner relations.
• Develop and activate the plans to facilitate the corporate partnership promotions keeping in mind brand and ticket sales objectives.
• Create annual marketing and promotional calendar so that key departments can work together to execute year-round fan outreach objectives keeping the team relevant 365 days 24/7.
• Work closely with broadcast partners to promote the brand and their media.
• Create and manage the Cubs’ Hispanic marketing and promotional plan, including developing a targeted creative and media plan to drive awareness and monetization

Marketing:
• Develop, coordinate, and execute a comprehensive advertising campaign through the use of internal staff and, potentially, outside agencies.
• Develop creative campaign in support of the team’s ticket sales and promotional strategy, including development of a media/advertising plan and game-day theme calendar

Research:
• Provide post-event analysis of attendee profiles and their level of satisfaction at the event, plus data supporting ticket/suite sales as a result of the event.
• Develop post-event reporting plan, including organization of staff meeting, to evaluate event effectiveness relative to stated objectives
• Oversee all marketing research and survey needs for our fans

CRM:
• Work closely with the various departments utilizing CRM solutions and analyze the data into a performance plan to drive sales and measure result that is consistent and well integrated with all relevant stakeholders

Administrative:
• Actively participate in weekly “revenue group” management meetings to set the strategy and implement/execute/track plans throughout all revenue-generating departments.

Supervisory Responsibilities:
• Directly supervise employees and functions of Special Events, Players Relations, Entertainment, Social Media and Publications.
• Carry out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing and resolving issues

Ideal Qualifications:
• Excellent knowledge of Brand Marketing;
• Strong analytical skills to understand customer segmentation and market research
• Passionate about or knowledgeable about the sports, entertainment or consumer products industry
• Strategic Thinker
• Thorough knowledge of social media and its’ applications
• Thorough knowledge of all aspects of email marketing and CRM integration
• Complete understanding of website functionality as it relates to content optimization
• Superb written and oral communication skills
• Excellent presentation skills
• Ability to coach and mentor others to succeed
• Excellent organizational and project management abilities
• Ability to prioritize workload and solve problems quickly
• Excellent interpersonal skills
• Results driven with ability to set and deliver on priorities
• High level of poise and professionalism
• Ability to direct and manage third-party providers
• Must be an enthusiastic personality that can quickly earn the trust of other department heads and foster a collaborative environment for success.
• Must have ability to work in a fast paced environment.
• Able to work non-traditional hours, in non-traditional settings.

Education and Experience:
• Bachelors degree in business or related field;
• Minimum five years’ experience in brand marketing role
• Minimum three years’ experience in strategic role
• Sales experience an asset
• Thorough knowledge of digital media, including website, mobile communications, and e-marketing
• Working knowledge of the broadcast industry, including radio and television production
• Significant experience in preparing and executing marketing and business plans
• Demonstrated project management experience
• Strong budgeting and financial management abilities
• Experience managing multiple functions/departments simultaneously
• Proven management and teambuilding results
• Strong computer skills with proficiency in Microsoft Office
• Knowledge of CRM software, a plus
 

Department: Ticket Operations
Job Title: Ticket Seller
Reports To: Ticket Operations Accountant

Expectations:

• Adhere to Cincinnati Reds Organization Policies and Procedures
• Act as a role model within and outside the Cincinnati Reds Organization
• Performs duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet Department productivity standards

Essential Duties and Responsibilities:

• Sell tickets for Cincinnati Reds home games
• Process cash and credit card sales of tickets
• Develop a working knowledge of Great American Ball Park

Ideal candidate will possess the following:

• Ability to work nights and weekends
• Strong customer service skills
• Outgoing, attentive and communicate in a professional manner
• Ability to handle large crowds while remaining friendly and professional
• Experience with directly accepting payments from customers is preferred

Please Note:

• This is a seasonal opportunity and no benefits will be provided.
• Ticket Sellers are paid a game rate of $55 per game.
• Ticket Sellers are members of the IATSE Local 754-B union.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

An Equal Opportunity Employer

Department: Promotional Events
Job Title: Reds Rally Pack
Reports To: Promotional Events Manager/Reds Heads
FLSA: Non-Exempt

Job Purpose: The John Morrell Reds Rally Pack is a fan interactive team that serves as ambassadors for Great American Ball Park!

Expectations:

• Adhere to Cincinnati Reds Organization Policies and Procedures
• Act as a role model within and outside the Cincinnati Reds Organization
• Performs duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet Department productivity standards

Essential Duties and Responsibilities:

• Participating in pregame and in-game activities
• Greeting fans at the gates
• Tossing out "victory balls"
• Delivering birthday packages
• Visiting with groups or special guests at the home games

Knowledge, Skills, and Abilities:

• Must be 21 years or older
• Must have a flexible schedule
• Customer service and people skills a must
• Outgoing and able to talk to new people
• Crazy/zany personality and willing to be "silly" in front of 40,000+ fans
• Willing to participate in creative promotions both in-game and pregame
• Must be available for tryouts on Saturday, Feb. 4

Please Note:

• This is a seasonal opportunity and no benefits will be provided.
• Rally Pack members are paid a game rate of $60 per game.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

An Equal Opportunity Employer

Department: Promotional Events
Job Title: Promotional Events Game Day Staff
Reports To: Promotional Events Manager
FLSA: Hourly, Non-Exempt
Term: 2012 season (March 31 – September 27)

Commitment: 20-40 hours per week during homestands; 3-15 hours per week during non-homestands; includes nights, weekends, holidays, and some overtime

Expectations:

• Adhere to Cincinnati Reds organization policies and procedures
• Act as a role model within and outside the Cincinnati Reds organization
• Performs duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet department productivity standards

Essential Duties and Responsibilities:

Primary Focus:

• Help execute game day promotions including pregame and in-game promotions, escorting mascots and staffing the Reds Heads Kids Club booth. Pregame activities include, but are not limited to, first pitches, presentations, the National Anthem, Honor Guard and the Reds Heads Run On. In-game promotions include, but are not limited to, preparation for the fans selected for LaRosa’s Lucky Row, Skyline Chili PA Kid, Skyline Chili Shuffle, Toyota Tundra Fan of the Game, and Furniture Fair Best Seats in the House (additional sponsor related promotions may be added as the season approaches).
• Assist with giveaways and prize redemptions on lucky fan giveaway days, helping with special promotions, as well as additional escort duties when special guests are present.

Other areas of responsibility:

• Assist with the Reds Rover field-marketing program throughout the season at various events while helping with set-up to breakdown, handing out team information, promoting team initiatives and other promotional items; work with the team mascot(s) and other Reds staff on event-by-event basis; conduct field promotions and register-to-win contests, working with Reds fans of all ages.
• Help with Reds events during the season. Events for 2012 include Redlegs Run, concerts, Season Ticket Holder Luncheons, Bark in the Park and Hall of Fame Gala, among others.
• Help with all Reds Heads Kids Club activities, which include six autograph sessions, player Q&A session, run the bases post-game event, pre-game kids club parade and assisting in database entry.
• Participate as a coach with the Reds Rookie Success League for four (4) weeks in June 2012

Qualifications:

• Staff members should have prior work experience in at least one business setting and one sports setting.
• Staff members should be interested in going into sports business and should have or are pursuing an undergrad/graduate degree in a related area of study.

Requirements:

• Must have an available schedule that will allow the ability to work nights, weekends, and holidays during the time period of March 31-September 27, 2012.
• Also must be able to attend seasonal staff training on Saturday, March 31, 2012.
• Must present self in a professional manner to interact with fans of all ages, sponsors, game day guests, and on occasion, players.
• Must have the ability to handle and coordinate large groups of people in a secure and sensitive area.
• Must be an energetic self-starter with an outgoing personality and be customer-service driven.
• Must have a general knowledge of baseball.
• Must have valid driver’s license with clean driving record.

Please Note:

• This is a seasonal opportunity and no benefits will be provided.
• Seasonal staff members are paid a minimum wage of $7.70/hour.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

An Equal Opportunity Employer
 

Department:   Season Sales
Job Title:         Season Sales Representative
Reports To:     Director, Season & Premium
FLSA:              Salary, Exempt

Job Purpose: Identifies and contacts prospective clients, generates sales proposals, and services existing accounts, ensuring quality and consistency of service and/or product delivery.

Expectations:
• Adhere to Cincinnati Reds organization policies and procedures
• Act as a role model within and outside the Cincinnati Reds organization
• Perform duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Meet department productivity standards

Essential Duties and Responsibilities:
• Prepare action plans and schedules to identify specific targets
• Follow up on new leads and referrals resulting from field activity
• Identify sales prospects and contacts
• Meet a daily and weekly minimum of out bound new business calls
• Meet weekly minimum in new business appointments scheduled
• Establish rapport and maintain contact with current clients and potential clients
• Prepare for and attend exhibits, conferences, meetings, and other local, regional, and national promotional opportunities
• Prepare paperwork to activate and maintain contract services
• Oversee account services through quality checks and other follow-up
• Identify and resolves client concerns
• Be able to work weekends and holidays as pertaining to game schedule and promotional events
• Prepare a variety of status reports, including activity, closings, follow-up, reports on special developments, information, or feedback gathered through field activity
• Coordinate shipping schedules and delivery of merchandise and services
• Perform miscellaneous job-related duties as assigned

Experience, Education and Licensure:
Must have High school diploma or GED and at least 3 years of experience that is directly related to the duties and responsibilities specified.

Knowledge, Skills, and Abilities:
Must have the ability to prepare routine administrative paperwork. Must have the knowledge of planning and scheduling techniques. Ability to persuade and influence others. Must have working knowledge of Microsoft Office Suite. Candidate must have strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Must have the skills to utilize advertising and/or sales promotion techniques. Ability to create, compose, and edit written materials. Gather data, compile information, and prepare reports. They must have knowledge of customer service standards and procedures. Analyze and solve problems. Plan, organize, and implement a range of sales promotion programs and/or events. Identify and/or follow up sales leads and referrals.

Work Environment:
Work is normally performed in a typical interior/office work environment.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above are, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Position Overview

This senior management position reporting to the CEO is responsible for developing and executing a clearly defined marketing strategy in a manner that supports consistent business growth and enhances brand equity and awareness. This position is responsible for planning, organizing, staffing, training and managing all marketing functions to achieve the team’s objectives of sales, growth, profitability and visibility while ensuring a consistent marketing message and position consistent with the direction of the team. As a club under new ownership and management, this position will be an integral part of setting strategy for the organization and maximizing return on investment for all programs and initiatives by incorporating sound business judgment and analytics.
 

Essential Duties and Responsibilities:

• Create, manage, coordinate and execute all marketing strategies and implement tactical plan that meet and exceed company expectations.
• Develop unique value propositions, business partnerships, category management, as well as call to action oriented advertising targeted toward key customer segments that increases brand awareness.
• Lead and manager direct marketing, advertising, online marketing, event marketing and internal creative services.
• Achieve targeted results and ensure timely and effective execution of marketing tactics and programs.
• Analyze, evaluate plan and execute on both existing and potential marketing activities and strategies. Develop benchmark criteria to measure the efficiency and effectiveness for marketing programs.
• Conduct and analyze market research to determine competitiveness.
• Measure the effectiveness of the marketing department and implement improvements as required.
• Identify, interpret and capitalize on marketing trends.
• Will manage entire marketing budget.
• Coach, mentor and raise the teams’ ability to deliver and exceed expectations while creating opportunities for succession talent.
• Develop and prepare key messaging and presentation material for senior management.
• Research and analyze economic trends, buying habits and the demographic characteristics of consumers, their tastes and preferences for company products and those of competitors.
• Work closely with merchandising, ticket and sponsorship sales and other senior executives to create demand and recognition for the Astros and our venue.

Job Requirements:

• 10-15 years with at least half of that time in progressive marketing roles at the senior management or lead level;
• Education/degree in marketing, PR or a related field, MBA a plus;
• A proven track record of successful performance in meeting targets and objectives;
• Strong analytical planning forecasting and budgeting/financial skills;
• Excellent communication, persuasion and negotiation skills;
• Must possess a strong marketing and customer service understanding and orientation (we won’t test you but it must be in your DNA);
• Respectful and outstanding leadership skills that motivates staff to exceed expectations;
• The ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals;
• The ability to manage multiple, complex priorities within demanding timeframes;
• Proven ability to lead a proactive market organization and ensure accountability for results that maximize contribution to the Astros business objectives.
 

Summary

This senior management position will structure and manage the department to maximize sales and drive customer loyalty. As a club under new ownership and management, this position will be an integral part of developing a strong sales and service culture that resonates throughout the Houston Astros.

Essential Duties and Responsibilities:

• Develop short and long term goals and initiatives for growing and maintaining the season ticket base, including membership base for the Insperity Club, the Diamond Club and Suites.

• Direct and oversee all ticket sales teams, (season ticket sales & services, group and individual ticket sales) including the day to day activities of these groups to ensure all team members work in concert with one another to achieve strategic goals and initiatives.

• Propose and develop strategic pricing and data recommendations to maximize sales and revenue.

• Emphasis on renewal and retention which will include the expansion of a services department and delivery of special amenities to season ticket holders.

• Prepare, review, and monitor the sales budget for all ticket sales to identify trends and variances for budgetary projections and take remedial measures, as necessary, to attain budgetary guidelines.

• Build and mentor ticket sales management team.

• Develop and oversee program for new business generation, including sales strategies, tracking procedures and sales practices.

• Oversee implementation of CRM.

• Manage staff providing motivation, support and leadership on a daily basis.

• Serve on Senior Leadership Team of Houston Astros as the voice of the season ticket holder and provide insights and recommendations for the long term growth of the franchise.

Qualifications and Experience;

• Bachelor’s degree in a related discipline (marketing, sales, hospitality, sports management) or equivalent experience. (We would consider a minimum of 10 years of successful experience in sports sales as equivalent.)
• 7- 10 years of sales experience.
• At least 5 years of sales management experience, which must include leading a sales team.
• Strong time management and organization skills.
• Solid sales strategy development, execution and management.
• Self-motivated, ultra-competitive with strong listening skills.
• Must be detail oriented with excellent follow up skills.
• Ability to work in a very fast-paced environment with varying duties and expectations.
• Strong knowledge of ticketing systems and how they can be used to be drive success.
• Ability to work with diverse personalities; tactful, approachable and established management style but flexible.
• Participative management style – advocate of team concept
• High energy level, comfortable performing multifaceted projects in conjunction with day to day activities.

The Houston Astros have created this new position which will be a part of the Ticket Sales and Service team and will be responsible for providing exceptional service to our premium clients and their guests.

Our Premium Service Coordinators will be a major part of our client service initiatives for 2012 which will ultimately support our efforts to maximize season ticket renewal percentages by providing superior customer service and developing personal and long term relationships with account holders. Relationships will be built through a multiple touch-point system including but not limited to, outbound calls, personalized letters, email, servicing inbound calls, and other special team related, private premium client functions.

Essential duties will include the following:

1. Build a strong working relationship with key individuals related to premium accounts
2. Proactively strengthen and maintain premium account relationships by understanding needs and acting with that knowledge
3. Manage day-to-day needs for all accounts including but not limited to additional ticket requests, suite rentals, and liaison for all messaging to premium accounts.
4. Develop and maintain positive personal relationships with premium clients via outbound calls, personalized letters, emails and face to face interaction.
5. Respond to all season ticket holder service needs such as customer service issues, ticket exchanges, add-on requests, and other ticketing and team related questions.
6. Create, manage and analyze data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty.
7. Work service tables at Astros premium events.
8. Recognize and react to opportunities that can create revenue for the organization
9. Generate leads and referrals through relationships for the sales department
10. Drive and support all benefits, programs and special events related to the premium department
11. Event Planning: Create, coordinate and execute wide range of events for our corporate partners throughout the season including monthly admin events, batting practices, stadium events/promotions, etc.
12. Acts as a greeter, host(ess) and concierge for ticketed patrons visiting the premium areas
13. Assist in the development and promotion of all premium areas
14. Handle incoming requests and continuously solicits new business
15. Provide superior customer service to clients and prospects.
16. Utilize and maintain ticketing information in ARCHTICS database.
17. Work with catering company and the box office to ensure seamless catering and ticketing processes.
18. Provide unprecedented customer service and superior level of productivity and responsiveness
19. Other duties may be assigned to meet business needs.
 

 So what are we looking for in this role?

• High end, high profile client service experience.
• Ability and willingness to work long hours, weekends and occasional holidays
• Must be able to meet deadlines and follow through on project outline or strategies
• Ability to multitask effectively
• Must be able to understand partners' objectives and look for ways to associate with the Team's assets
• Must be able to identify and address issues or problems which may arise during relationship/partnership
• Must be comfortable in negotiating and selling premium inventory as well as managing collections
• Genuinely passionate about providing an outstanding level of customer service
• Exceptionally proficient in Microsoft Office – PowerPoint, Excel and Word
• Exceptional communication skills needed – interpersonal, written and verbal
• Analytical skills, project management skills and be detail oriented
• Exemplary self discipline, professionalism, pride and work ethic
• Team Player
• Self Starter with initiative
• Personable, dependable and outgoing
• BA in business, hospitality, marketing, sports management or related, high end customer service experience.
• 1-3 years of high profile customer service experience.

Us: Houston Astros Baseball Club

Needs: Aggressive, creative, experienced and accomplished sales professional.

You: Looking for a sales opportunity where you will be challenged to produce. 

You: Ability to make “IT” happen;

Needs: A sales position which will be exciting, challenging and rewarding.

Summary:

This sponsorships sales role will report to Vice President, Sponsorship Sales and will be responsible for developing new revenue streams while maximizing returns from current corporate sales and sponsorship agreements and initiatives. 

This position will develop and create advertising and sales campaigns to promote the awareness of the team and increase revenue utilizing media, advertising and sponsorship sales campaigns, while collaborating internally and externally to identify strong, viable partners, sponsors and/or media outlets.

YOU will work with various departments (i.e. marketing, ticket sales, community development, etc.) to create dynamic, new and exciting sponsorships, promotions and advertising deals which will support and promote the Houston Astros.

YOU will work with all of the club's assets to create vibrant and mutually beneficial revenue streams and campaigns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Sponsorship Sales.
2. Set and reach sales goals and objectives to maximize revenues.
3. Ensure sales activities meet and support corporate objectives.
4. Responsible for sponsorship sales generated from signage, promotions, broadcasting and in-stadium activities.
5. Partner with Vice President to set sales targets and forecast monthly and annual revenues while setting short and long term goals and strategies for sponsors and the club.
6. Develop, recommend and implement sales strategies and goals to ensure growth.
7. Develop and direct sales support activities, including contracts, sales proposals, promotions and sales planning.
8. Identify sponsorship leads and prepare proposals.
9. Work closely with Marketing Department to achieve cross departmental revenue generation goals.
10. Work closely with the entire Sponsorship team to ensure broadcasting elements are incorporated into sponsorship packages.
11. Support the servicing of accounts.
12. Prepare weekly revenue and other reports.
13. Work with other departments on sponsored programs.
14. Identify and target potential corporate sponsors.
15. Develop, write and present corporate sponsorship and sales proposals to new clients and key clients.
16. Create new sales collateral or modify existing collateral as required.
17. ACTIVELY AND CREATIVELY participate in the development and implementation of strategic sales plans consistent with Astros business objectives.
18. Work with the team to ensure that the goals and marketing commitments developed for each client are being met.
19. Work with other departments to maximize cross-selling opportunities and share new ideas.
20. Develop and maintain good relationships that result in mutual cooperation and satisfaction with and for sponsors, clients, Astros staff, players and coaches.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations will be considered to assist individuals in performing the essential functions.

EDUCATION and/or EXPERIENCE:

• 5+ years of premium sales, sponsorship or related experience;
• Exceptional presentation, written and verbal skills;
• Creative and professional presentation style combined with a collaborative problem solving approach;   
• Participative personality – with a strong competitive spirit!
• Sincere, vocal advocate of team concept;
• Strong contacts in local and national sales arena;
• Demonstrated history of generating new and creative sales campaigns and ideas combined with a successful track record of closing deals;
• Must be able to work evenings, weekends, and holidays, as required by the team schedule;
• Must be able to meet tight deadlines and work effectively in a high-pressure results oriented environment;
• Degree in sports marketing or related field or a combination of related education and experience required;
• Strong customer satisfaction orientation;
• Strong project management skills and sales proposal experience;
• The DEMONSTRATED ability to generate new and creative sales ideas is REQUIRED;
• Proficiency in WORD, EXCEL and POWERPOINT;
• Developed network of local and national corporate contacts;
• Ability to anticipate needs;
• Comfortable making difficult decisions, demonstrating and demanding excellence and executing requests in a timely, satisfactory manner. The IDEAL candidate will have 5+ years of premium sales or sponsorship sales experience;

Are you self motivated and extremely creative? Do you have a high level of initiative and inner drive? Appropriately competitive?

Strong existing advertising agency and client relationships;

 Of course you will have excellent people skills or you wouldn’t be in sales;

You possess the ability to interact effectively and in a professional, diplomatic and mature manner with VIP’s as well as internal and external clients at all levels.

The ideal candidate will also have experience creating, buying and placing advertising and sales experience within professional sports or other entertainment entities,

Strong conceptual and strategic skills combined with the ability to think inside and outside the box and even CREATE the box if necessary;

Knowledge and passion for the sport of baseball and the Houston Astros. 

IF THIS IS YOU, APPLY NOW FOR IMMEDIATE CONSIDERATION!

Summary
This position will be responsible for coordinating and executing special events and conference center meetings as well as developing and maximizing (non baseball) revenue.
 

Duties and Responsibilities:
Operations, Customer Service and Administration
• Prepare and distribute contracts, reports, event sheets, audio visual requests, special projects and related material for dept. staff as requested
• Complete all aspects of event coordination for client events at the ballpark
• Actively coordinate of some facets of events before and during the actual event
• Provide superior customer service to clients and prospects.
• Contribute positively to the special events team atmosphere by developing a strong working relationship within the office
• Create CAD diagrams related to events
• Maintain and service existing accounts and coordinating on site events
• Responsible for maintaining existing accounts and generating repeat business, up-selling as well as new sales from each
• On site client tours of ballpark

Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be considered to assist individuals in performing the essential functions.

• Flexibility and willingness to work long hours, evenings and weekends.
• THREE (3) TO FIVE (5) YEARS OF experience event coordination and execution
• HIGH level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum.
• Ability to develop and maintain good relationships with clients, sponsors and staff members
• Creative, energetic and proactive approach to work.
• Ability to anticipate and make recommendations based upon the needs of clients
• Comfortable making and executing requests.
• Strong relationship-building skills.
 

EDUCATION and/or EXPERIENCE:
• College degree in marketing, sales, hotel/restaurant management, business administration or related field or 3-5 years of related experience
• 3-5 years experience in hospitality or special events environment; sports or entertainment experience preferred
• Must be able to demonstrate (by way of examples and/or experience) a high level of organization and special event sales resourcefulness.
• Demonstrated quick learner with ability to handle multiple projects and meet deadlines.
• Demonstrated ability to work well with different personalities
• Must be proficient with Microsoft Word, Excel, and PowerPoint.
• Strong writing and organizational skills.
• Creative marketing and special events minded individual

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Position will work in an office and stadium environment. The noise level is usually moderate but can be loud within the stadium environment.
• Must be able to work in all types of outdoor weather conditions and within a stadium environment.
Job Questions
1. Please describe the largest event you've managed.
2. Please describe the most creative or innovative event idea, promotion or concept you developed or created?
3. What is your biggest challenge when it comes to event management?

Do you love BASEBALL?
Do you love the HOUSTON ASTROS and MINUTE MAID PARK?
Do you have flexible part time hours?
Can you work during the day?
Can you work during the week?
This could be the ultimate part time job for you!

The Houston Astros are looking for exciting, high energy individuals with GREAT personalities to join our team as PART TIME MINUTE MAID PARK TOUR GUIDES!

Are you already or would you like to become an expert on Minute Maid Park and the history of the ASTROS?
The Houston Astros Tour Department is looking for Part-time Tour Guides who:
• Love Baseball
• Enjoy working with fans of all ages
• Possess strong speaking and presentation skills
• Have a flexible schedule which would allow them to work various hours during the week.

Job duties include: Giving guided tours of Minute Maid Park to the general public and children’s groups during our regular business hours of 8:30 am - 5:30 pm.
Hosting children’s Birthday Parties on Saturdays.

IMPORTANT NOTE! WE LOVE OUR FANS AND CHILDREN ARE OUR GREATEST FANS! THIS POSITION IS ACTIVELY INVOLVED WITH CHILDREN. YOU MUST HAVE EXPERIENCE WORKING WITH CHILDREN!
 

Summary
The Ticket Operations Phone Center Representative answers incoming calls involving single game ticket purchases, suggestive up-selling, creates customer accounts in tickets.com ticketing system, fields general customer service inquiries regarding all Miller Park and Milwaukee Brewers events. This position will be directly involved with the processing and fulfillment of all single game ticket purchases for Milwaukee Brewers events. This position is a seasonal position that normally begins in mid February and ends in early October.

Essential Duties and Responsibilities
• Provide exceptional customer service while answering 75 – 100 inbound phone calls per 8 hour shift.
• Meet expectations of call monitoring program
• Expertise of all individual game ticket promotions
• Strong techniques and strategies to up-sell on all inbound phone calls
• Create customer accounts using tickets.com ticketing system.
• Assist with the daily ticket mailings and ticket fulfillment.
• Be able and willing to assist with additional duties not listed above that may arise.

Qualifications/Education Required:
• Qualified candidates must have exceptional communication, interpersonal and organizational skills.
• Candidates must also have good computer skills, including proficiency and experience with Microsoft Office and Excel.
• Possess the ability to multi-task and adjust to rapidly changing business conditions.
• Team oriented attitude, relationship building, professional demeanor and appearance.
• Demonstrated work ethic with an innate sense of urgency and tenacity.
• Past call center or ticketing experience preferred but not required

Other Qualifications
Candidates are expected to work a minimum of 16 hours per week. Candidate should be capable of working extended hours such as nights, weekends and game days. Primary availability is Monday thru Friday from 9 am – 7 pm but weekend and evening availability may also be required during the season.
 

Job Title: TIXX-Line Sales Representative
Department: Ticket Sales and Services
Location: Citi Field - Flushing, New York
Reports to: TIXX-Line Sales Supervisor

Job Summary:
The New York Mets Ticket Sales & Service Department is looking for candidates for our seasonal part-time positions. We are looking for individuals who possess effective communications skills, a strong work ethic and are committed to provide quality customer service and handle all ticket purchases and general customer inquiries.

General Responsibilities:
• Process incoming telephone, mail, and internet orders
• Provide assistance to individual game buyers, season and plan holders and fans
• Handle individual game ticket reservations and customer inquiries
• Assist in various Ticket Sales projects, including outbound upselling and sales call campaigns
• Provide a high level of customer service over the phone and in person
• Assist with game day/night operations duties as needed

Qualifications:
• Strong phone presence and effective communication skills
• Self motivated with a positive attitude
• Strong work ethic
• Desire to work in the sports industry
• Previous customer service experience required
• Experience with ticketing or CRM software strongly desired
• Experience with MS Office applications
• Flexible schedule with availability on weekends
• Bilingual (English/Spanish or English/Mandarin) highly desired
 

Summary: Support Manager, Suite Services in building, maintaining, and raising customer service levels. Escort Suite-holders and Premium guests to their suites and seats, also work with concierge to provide assistance. Requires an autonomous, energetic individual willing to work extended hours.
 

Essential Functions:
• Greet guests in a friendly and courteous manner
• Escort guests to their suites
• Assist guests with problems & services
• All other duties as assigned

Experience and Requirements:
• Bachelor’s degree and prior customer service experience preferred but not required
• Strong verbal, interpersonal, customer service and leadership skills
• Ability to interact and communicate with individuals at all levels
• Demonstrated ability to juggle multiple requests
• Must be available to work 81 regular season home games, potential post season games and non-baseball events
• Required to work in an outdoor stadium environment in a variety of weather conditions.
• Required to be active and frequently move around the stadium.
• Required to work long hours; including weekdays, evenings, weekends, and holidays
• Requires attention to detail and ability to adapt to changing and high pressure situations
• Must become familiar with the Stadium’s policies, procedures and how to navigate the building
• Ability to anticipate needs, assess situations and act accordingly
• Ability to work autonomously as well as in a team setting in a respectful and courteous manner
 

Please, no phone calls or emails

DUTIES & RESPONSIBILITIES:

• Sets a “fan friendly” tone for the San Diego Padres. Offers immediate acknowledgement of customers visiting the ticket office and quickly evaluates the customer’s intent through listening, specific questioning, empathy, and professional preparedness. Offers appropriate action, service or solutions based on information received
• Readily accesses, interprets and understands all journal account information on the ticketing system. Maintains current knowledge of account functions, discount codes, price types, payment codes, and problem-solving or research-oriented commands in the ticketing system
• Maintains a thorough working knowledge of the goals and objectives of the Padres organization. Understands how departments within the organization interrelate and how the work done in the ticket office is used or affects other parts of the organization
• Organizes and prioritizes work to be done on a daily basis. Ensures that the most time-critical tasks (season ticket payments, exchanges, mail orders, etc.) are being accomplished by the required date/ deadline. Is proactive in seeking out new projects and tasks after completing assignments. Canvasses supervisors and co-workers to find projects and tasks that need to be done
• Assists with filing for all season ticket related contracts, including opening day, parking, mail orders, and post-season
• Reconciles daily account work and payments, according to the procedure detailed by the Manager, Ticket Systems
• Assists with work in the ticket office outside of specialty area, including but not limited to, season ticket renewals, packaging and distribution, special events, large mailings, post season games, and will call
• Provides the ultimate sports entertainment experience through extraordinary guest service
• Handles minor computer kiosk operations and data entry
• Responds to guests’ questions, concerns, complaints or suggestions in a professional and polite manner
• Assists with the printing and mailing of phone, internet, and Group tickets
• Resolves customer disputes at the front counter and ticket windows as needed
• Audits and reconciles daily box office ticket sales
• Maintains Petco Park’s 5 satellite box offices by cleaning and stocking prior to each homestand
• Conducts training of new and returning sellers on Padres ticketing system and on ballpark policies and procedures
• Collects, verifies, and logs daily ticket office deposits
• Creates and maintains seller banks
• Prints, packages and ships season tickets
• Provides technical support and information to Military base outlets
• Organizes and maintains Ticket Office storage area
• Assists Ticket Distribution Management with various other duties as assigned
• Other duties as assigned

JOB REQUIREMENTS: Must meet the following minimum requirements:

• Minimum of a high school degree or educational equivalent and one (1) year of customer service experience. Some college preferred. Experience working with Ticketing Systems preferred
• Available to work during Padres home games and other special events as needed, which may include weekends, holidays and evenings
• Outstanding communication skills and a positive, energetic personality
• Ability to walk and/or run, travel up and down the stands and to different areas of the ballpark during the entire shift worked (usually 4-6 hrs) and lift up to 25 lbs
• Ability to obtain proficient computer skills (currently Paciolan for ticketing, Microsoft for the company-wide network, including Word, Excel, Outlook and Access)
• Able to learn and develop solid working knowledge about the Padres’ organization, its personnel, departments and their roles; other game day partners (currently Ace Parking, SportService, Elite Security, Petco Park Management, Hines), the venues in which the Padres play, services for disabled fans, pre- and post-game activities and other tenants
• Able to learn and retain knowledge about ballpark seating areas, elevators, escalators, stairways, refreshment stands, restrooms and specific service areas. Able to direct customers to the proper place that best fits their needs
• Experience and ability to work with office equipment (copier, laser printers, fax, telephones, TTY equipment for the hearing impaired)
• Demonstrate expert knowledge of ticket office policies and procedures, game day policies and procedures, ticket sales and program information, and will-call functions
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Strong ability to work well with co-workers and supervisors in a team environment
• Minimum 1 year customer service and cash handling experience
• Bilingual in English/Spanish a plus
 

The San Diego Padres is an Equal Opportunity Employer.

Please, no phone calls or emails.

JOB DESCRIPTION:
 

If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on selling premium inventory for the San Diego Padres, while also focusing on selling season tickets, group tickets, and suites via the phone and face-to-face presentations. Throughout the program, the individual will be responsible for an individual quota and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department acts as a talent pipeline to other sales positions, as career growth is the main objective of the program.
 

JOB RESPONSIBILITIES:

• Reports daily to the Inside Sales Manager
• Makes 80-100 telephone sales calls per shift from provided lists to set up appointments with leads in order to sell Padres season tickets, group tickets and suites
• Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Inside Sales Manager
  

 QUALIFICATIONS:

A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn. Individuals must be self-starters. Individuals must also possess a bachelor’s degree, be comfortable making cold calls, and have appropriate computer efficiency.

The San Diego Padres is an Equal Opportunity Employer.

Please, no phone calls or emails

DUTIES & RESPONSIBILITIES:

• Sells season tickets, premium membership seats, group tickets, and single game suites and facilities
• Coordinates and executes a minimum of 75 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers
• Attains individual and department sales goals and completes requisite amount of prospecting activity as set by Manager, Season Ticket Sales
• Conducts sales related activities in the field and the office as assigned
• Visits prospects and customers during home games when scheduled
• Submits planned activities on a daily basis prior to leaving the office
• Any other duties as assigned

JOB REQUIREMENTS: Must meet the following minimum requirements:

• 4-year Bachelor’s Degree preferably in Business, Sports Management or related field
• A minimum of two (2) years work experience in sales and/or customer service
• Proven ability to meet deadlines and quotas
• Possess high degree of discretion, integrity, professionalism, and accountability
• Minimum Physical Requirements: Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs
• Excellent written and verbal communication skills. Proven ability to correctly use punctuation and grammar
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Strong ability to work well with co-workers and supervisors in a team environment
 

The San Diego Padres is an Equal Opportunity Employer.

Please, no phone calls or emails

DUTIES & RESPONSIBILITIES:

• Actively sells group tickets, season tickets, and single game suites and facilities achieving set revenue goals via:
   o Seeking and implementing sales and service best practices
   o Prospecting / Profiling
   o Networking at outside events
   o Lead generation
• Develops, plans, and executes new theme night events
• Renews group accounts; establishes and maintains strong relationships with key group contacts
• Coordinates and executes a minimum of 75 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers
• Meets weekly with Manager, Group Ticket Sales, and provides accurate updates on prospecting activity, sales performance, outside appointments, event recaps, and account management
• Conducts sales related activities in the field and the office as assigned
• Visits prospects and customers during home games. Assists in fulfilling events and servicing groups when scheduled
• Other duties as assigned

JOB REQUIREMENTS: Must meet the following minimum requirements:

• 4-year Bachelor’s Degree preferably in Business, Sports Management or related field
• A minimum of two (2) years work experience in sales and/or customer service
• Proven ability to meet deadlines and quotas
• Possess high degree of discretion, integrity, professionalism, and accountability
• Minimum Physical Requirements: Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs
• Strong customer service, communication, time management and organizational skills. Proven ability to multi-task and manage projects on strict deadlines
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Strong ability to work well with co-workers and supervisors in a team environment

The San Diego Padres is an Equal Opportunity Employer.

The Event Services Coordinator will coordinate and supervise special events and sales opportunities along with providing administrative support to the Manager and Supervisor of Special Events.

Essential Functions of the Job:
• Facilitate sales of venue areas and event programs on non-baseball days. This includes conducting sales walk-throughs with potential clients and designing event programming with clients.
• Coordinate planning, organization, and production events with clients as well as coordinate event operations with other departments in the organization as well as Sportservice.
• Coordinate and execute all internal events, including events for Corporate Sponsors.
• Supervise operations of non-baseball events, ensuring that facilities are setup properly and staff is prepared for event. Also supervise event staff and monitor catering operations.
• Coordinate department daily activities. Activities includes answering phone calls, providing information, updating facility coordination schedule, generating event proposals, invoices and function sheets.
• Coordinate and execute all Photo Opportunities and Engagement Tours.
• Assist with intern program through the season.
• Assist with website updates including, but not limited to copy writing for new offerings, keeping photos current and helping with specific promotions/offers.

Minimum Education and Experience Required:
• Bachelor's degree (or equivalent education, training and experience).
• Excellent interpersonal and problem solving skills
• Ability to work weekdays, weeknights and weekends.
 

The Sales Executive will manage several current major accounts and categories in the Corporate Sales Department. There will high expectations on new sales and major account development (including national accounts). Candidates will bring current account contacts, agency relationships and knowledge of the industry to make an immediate impact on the sales and account management team.

Job Responsibilities:

• Prospect potential clients for marketing/corporate sales in media, signage, promotional events
• Create marketing proposals for future and existing clients, present proposals and execute the sale or renewal of corporate partnerships
• Cultivate relationships with current clients to include development and execution of contracts.
• Work in tandem with Account Services to fulfill contract details and merchandising assets such as tickets, hospitality, media inventory, signage placement, promotional events, etc.

Job Requirements:

• Bachelor's Degree in Sports Marketing, Marketing, Business or related field.
• A combined 7-11 years of experience in the following: sports sponsorship, media sales, account development/management.
• Knowledge of the media and sports marketing field related to: MLB, NFL, NHL, NCAA
• Availability to work week nights, weekends and holidays primarily throughout baseball season.
• Proficiency in Microsoft Office Suite

Description: SEASONAL

The Tampa Bay Rays are seeking a candidate for a part-time, seasonal Ticket Sales Representative to sell season tickets for the 2012 season.
 

Responsibilities:
-Selling new Rays season ticket accounts over the phone and in person through appointments at Tropicana Field.
-Maintaining a database of contacts and sales progression.
-Maintaining detailed sales reports on a weekly basis.
-Representing the Ticket Sales department at various promotional events.
 

Qualifications:
- Bachelor’s Degree with performance track record focused on excellence.
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately and exhibit an eagerness to learn best sales techniques from more senior personnel.
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner.
- Candidates with high levels of optimism and persuasiveness will have greater success.
- Previous examples of leadership roles assumed and/or initiative taken.
- Proficiency in Microsoft Office applications.

All offers contingent on satisfactory background check.
 

Tickets.com (TDC) is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. Headquartered in Costa Mesa, California, TDC has regional offices across the United States and around the world, including Australia, Europe, Germany and Netherlands.

Tickets.com is a leading provider of fully integrated event ticketing solutions and services for thousands of top arts, entertainment, and sports organizations worldwide. TDC offers the latest in ticketing technology that gives organizations control over their ticketing operations. Our commitment to technology extends beyond in-house development to strategic partnerships with industry leading organizations.

The company also sells tickets directly to consumers at www.tickets.com.

We are currently searching for a part-time, temporary, Marketing Assistant to assist with various marketing, digital/online communications, and social media projects. This is about a six (6) month assignment.

The Marketing Assistant will be responsible for the following:
• Coordinate multiple concurrent marketing projects;
• Support marketing strategies;
• Conduct research;
• Execute social media posts and updates ;
• Coordinate client marketing campaigns, including email marketing and pay per click advertising campaigns;
• Provide general office support for day-to-day marketing needs;
• Assist with the management of Tickets.com corporate event tickets.

Position Requirements:
• Proficient with PC software programs including Microsoft Word, Excel, and PowerPoint;
• Ability to write and communicate messages clearly and concisely;
• Willingness to work in a very fast-paced environment;
• Ability to effectively manage multiple tasks, meet deadlines, and work on a team as well as work independently;
• Organized with strong attention to detail;
• Interest in online marketing and social media;
• Ability to come up with and present creative solutions and ideas;
• Strong work ethic and reliability;
• Some college coursework completed. May be working toward completion of a degree program in Marketing, Advertising, Business, or related field;
• Previous relevant marketing experience/internships and coursework preferred;
• Some HTML experience/knowledge preferred.

Hours:
• Minimum of 20 hours/week required (flexible, during normal business hours)
• Ability to work extra hours as needed appreciated
• We are looking for a six month commitment
 

Tickets.com is an Equal Opportunity Employer

Summary:

Reporting to the Manager of Promotions & Special Events, the Coordinator of Promotions & Events is responsible for development, execution and maintenance of all targeted Promotional and Corporate Partnership concepts and fan engagement programs.

Essential Duties and Responsibilities:

• Overseeing team special events to ensure quality, maximum revenue potential and brand standards. Duties to include: planning, staffing, budget maintenance and execution. Events to include but not limited to: Hot Stove Luncheon, Fanfests, Caravan, and Picnic in the Park. Work closely with Production & Entertainment department regarding all production and audio/video needs for special events. Work in conjunction with Group sales on major group programs such as Ladies Night. 
• Adhering to the high demand in all Marketing & Broadcast responsibilities on game days & events.
• Managing radio and television station promotions and activation to maximize media buys.
• Overseeing all giveaway and promotional items to insure quality and brand standards. 
• Management of Washington Nationals Jr. Nats program. To include, but not limited to:

             o Jr. Nats promotions and promotional giveaway creation and management.

             o Secure and manage the financial process for Jr. Nats members.

             o Initiative in growing the Jr. Nats Program.

             o Working with other teams to share ideas and processes.

             o Game day set-up, maintenance and strike of Jr. Nats and Kids Zone area.

• Additional liaison between Merchandise Company and team to ensure quality, promotion and incorporating teams goals and brand.
• Collaborating with Nationals Baseball Corporate Partnerships department to help generate incremental revenue from existing business accounts.
• Managing the marketing relationship between the Marketing and Corporate Partnerships department for all promotions. 
• Maximizing promotional opportunities for Corporate Partnerships and other lines of business to support revenue goals through coordination with Production and Entertainment, Creative Services and other departments in the organization.
• Supporting Corporate Partnerships by:

• Attending sales calls and presenting Nationals customized marketing opportunities when needed.
• Developing all Corporate Partnerships materials including one-sheets, etc.
• Working with VP Marketing, VP Corporate Partnerships, Director of Partnership Services and Senior Director of Production and Entertainment to create and/or amend sponsorship opportunities.
• Assisting with existing client relationships and drive the follow up for future marketing programs e.g., understand clients' business priorities and timelines in order to proactively set up marketing presentations with Corporate Partnerships.

• Acting as a liaison between Nationals Promotions Marketing and other internal departments for all promotions.
• Working with BPE, CR, PR, Baseball Operations, Legal and all other departments in the organization to facilitate the successful operations of the Promotions & Events dept. 
• Creating, tracking & maintaining paperwork for the Marketing & Broadcast Division as needed.
• Managing Interns and Trainees.
• Other duties as assigned, by Executive Director and Vice President of Marketing and Broadcasting.

Education, Experience, Skills, and Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Required:

• BA/BS preferably in Marketing or Business.
• Minimum 3 years experience in a sports marketing or live entertainment environment, agency or marketing organization; Concentration in promotions with a preferred background in event production.
• Proficient computer skills including experience with MS Office (Word, Excel, PowerPoint, etc.) and Adobe Photoshop.
• Excellent oral communication and highly organized.
• Advanced written and verbal skills.
• Able to prioritize projects as well as the ability to multi-task.
• Advanced interpersonal skills.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Strong ability to create and thrive in a team environment.

Preferred:

• Team and/or sports experience. 
• Knowledge of MLB policies and procedures.

Supervisory Responsibilities: No direct supervisory responsibilities but may manage, guide and direct support and Marketing & Broadcasting staff.

Working Conditions:

• Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Occasional domestic travel will be required.

Summary:

Reporting to the Director of Ticket Sales, the Account Executive of Ticket Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company sales and retention programs through assigned duties to achieve optimum sales volume and ensure the desired sales results while performing the following duties:

Essential Duties and Responsibilities:

• Specializes in selling season and group tickets, party suites and hospitality areas in addition to creating and organizing theme nights.
• Sells suites (nightly rentals), premium seats (including Lexus Presidents Club and PNC Diamond Club), season (including Full, Half, Partial and Mini plans) and group (including hospitality areas) tickets.
• Renews and retains season ticket accounts on an annual basis.
• Coordinates and executes sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Attains individual and department sales goals as set by the Director, Ticket Sales and VP | Managing Director, Sales & Marketing.
• Conducts sales related activities in the field and the office as assigned.
• Ability to network with the region’s top decision makers.
• Maintains computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
• Visits and hosts prospects and customers during home games.
• Submits planned activities on a daily basis prior to beginning sales day or leaving the office for outside sales calls.
• Identifies opportunities to up-sell current clients.
• Develop positive customer relations calling on all assigned accounts on a scheduled basis.
• Submitting prompt accurate reports and maintaining up-to-date, accurate account records.
• Maintaining adequate, well-organized inventories of sales tools.
• Perform any other duties and responsibilities as assigned by the Director, Ticket Sales and VP | Managing Director, Sales & Marketing.

Education, Experience, Skills, and Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Required (critical to successful job performance)

• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of four (4) years work experience in professional sports ticket sales and customer service.
• A minimum of two (2) years work experience specifically in professional sports season, group or suite sales.
• Contacting qualified and unqualified sales leads for new group and season sales.
• Managing and servicing existing group accounts.
• Handling customer service and ticketing issues of assigned group customers.
• Prospecting for new group clients.
• Attending/staffing numerous networking, marketing and community events.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Ability to network with the region’s top decision makers.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the Washington market.
• Excellent oral communication and customer service problem solving skills.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment.
• Effective verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
• Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
• Understands need for data integrity and pays attention to maintaining accurate and timely data.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access.  
• The ability to influence, negotiate and gain commitment at all organizational levels.

Preferred:

• Knowledge of MLB policies and procedures.

Supervisory Responsibilities: No direct supervisory responsibilities but may manage, guide and direct support and sales staff.

Working Conditions:

• Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Occasional domestic travel will be required.