MLB.com | Current job openings | My Account - TeamWork Online | Mobile


Current available jobs in Sales & Marketing:


» Account Executive - AM830 KLAA Radio (Anaheim, CA)
» Coordinator, Digital Marketing - Arizona Diamondbacks (Phoenix, AZ)
» Red Sox Street Team - Boston Red Sox (Boston, MA)
» Ticketing and Customer Service Manager - Boston Red Sox (Boston, MA)
» Sales Consultant - Houston Astros Baseball (Houston, TX)
» Inside Sales Representative - Kansas City Royals (Kansas City, MO)
» Inside Sales Representative - New York Mets (Flushing, NY)
» Director, Premium Sales - New York Mets (Flushing, NY)
» Part-Time Associate, Season Ticket Sales & Service - New York Yankees (Bronx, NY)
» Coordinator, Premium Sales and Service - New York Yankees (Bronx, NY)
» Account Executive - Oakland Athletics (Oakland, CA)
» Corporate Partnerships Assistant - Oakland Athletics (Oakland, CA)
» Gotham Club Membership Sales & Services Coordinator - San Francisco Giants (San Francisco, CA)
» Promotions Coordinator - St. Louis Cardinals (St. Louis, MO)
» *Season Ticket Services Specialist - Tampa Bay Rays (St. Petersburg, FL)
» Foundation 50/50 Raffle Seller - Texas Rangers Baseball Club (Arlington, TX)
» Manager, Corporate Partnerships - Washington Nationals (Washington, DC)
» Senior Manager, Group Sales - Washington Nationals (Washington, DC)
» Account Executive, Premium Ticket Services - Washington Nationals (Washington, DC)



Sales & Marketing: Broadcast/ Media Sales
Account Executive - AM830 KLAA Radio (Anaheim, CA)

AM830 KLAA is a locally owned and operated radio station which provides live sports and sports talk format serving Southern California.  It is the flagship station for Angels Baseball and the Anaheim Ducks NHL hockey team and also broadcasts live NFL and Notre Dame Football games.

The Company is looking for an Account Executive for its offices in Anaheim, CA located at Angels Stadium.  This is a full-time position within the sales department of the radio station.

Title:  Account Executive 
     
Reporting to the Vice President of Sales, the Account Executive is responsible for selling commercial advertising time and brokered time on the radio station.  The Account Executive must know the station’s programming inside out, the importance of the station’s dial position and power, as well as know what the competition is carrying, their ratings and standing in the market.  The Account Executive works closely with businesses and advertising agencies and helps their clients market themselves to the station's listeners.  They perform their duties in a manner that is professional and represents the radio station with the utmost of reliance and integrity.  The Account Executive services both direct and agency business.

Job Duties:

• Foresees pending challenges; troubleshoots and solves problems and issues regarding client’s concerns. 
• Develops new ideas for current and prospective clients.
• Responsible to confirm all contract terms including the scheduling of commercial spots and the value of each spot accurately in Marketron
• Act as the primary contact, respond to, and service requests made by the client(s).
• Maintain accurate records of all related tasks concerning a client(s) contract.  All terms must be accounted for via written agreements. 
• Must maintain their individual sales budget set by the VP of Sales
• Must be able to handle transactional and non-transactional sales by working with an ongoing list of prospects.
• Must create new business through traditional and nontraditional revenue streams.
• Must make a minimum of 12 sales in person calls per week; and 25 telephone sales calls per week.
• Works primarily with major agencies, and on the client side of the business.

Account Executive Requirements:

• High school diploma or equivalent
• The ability to demonstrate exceptional guest service skills both in person and over the phone
• 3-5 years prior broadcast advertising sales experience and established advertising agency and client contacts in the marketplace a plus but not required
• Strong interpersonal and communication skills are required
• Must understand working with sales goals and budgets
• Must be comfortable using computers and have intermediate knowledge of MS Office products including Word, Excel and Outlook
• Strong organizational skills with attention to detail and ability to follow through
• Able to handle multiple tasks at one time
• Works well under pressure in a fast-paced environment
 


Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Coordinator, Digital Marketing - Arizona Diamondbacks (Phoenix, AZ)

 

Job Purpose:

Position serves as the organizational contact for the website and email marketing, which will include content creation, analysis and prioritization. This position will also be the primary contact for MLB Advanced Media.

Primary (Essential) Duties:

  • Create attention-getting emails and text campaigns by developing the verbal and visual content to support Marketing & Ticket Sales initiatives
  • Analyze current email campaigns and make recommendations for improvement
  • Track and report campaign opt-ins, subscribers and overall performance
  • Develop website content (includes heavy copywriting), and manage the workflow of updates   
  • Analyze web traffic and online consumer behavior
  • Perform administrative duties and other responsibilities as assigned

Knowledge, Skills and/or Abilities:

·       Ability to multi-task with a great attention to detail, prioritize work and meet deadlines

·       Ability to write creative text and differentiate between the various mediums

·       Excellent written and verbal communication skills, strong proofreading abilities

·       Strong interpersonal, organizational and customer service skills

·       Ability to work in a fast-paced environment

·       Proficient in all Microsoft Office software, especially Excel

·       Proficient in Photoshop and Adobe Creative Suite a plus, creative background a plus

·       Available and willing to work flexible hours to include evenings, weekends, and holidays

Experience/Education Requirements:

·       Bachelor’s degree

·       1-2 years of Marketing experience, email and/or digital marketing a plus

                                   The Arizona Diamondbacks is equal opportunity employer.


Apply for this position      |      Go back job listings


Sales & Marketing: Mascot
Red Sox Street Team - Boston Red Sox (Boston, MA)

POSITION OVERVIEW:

The all new Red Sox Street Team will bring the T-Mobile Red Sox Mobile Experience to life through storytelling at various public and private events around New England. This new experience brings the excitement of Fenway Park and the Boston Red Sox out of the ballpark and into the community with our mobile truck equipped with exciting games and baseball activities.

RESPONSIBILITIES:

  • Set up the T-Mobile Red Sox Mobile Experience at different sites as directed

  • Facilitate the run of show during events
  • Create an immersive brand experience for all guests that exceeds expectations
  • Be a positive brand ambassador and represent the Red Sox in a professional manner at all times

 CHARACTERISTICS/QUALIFICATIONS:

  • High School Diploma or equivalent

  • Strong communication and guest service skills

  • Excellent organizational skills

  • Ability to interact with and entertain a crowd of all ages

  • General knowledge of baseball and the Red Sox preferred

  • Ability to work flexible hours with weekend availability


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Ticketing and Customer Service Manager - Boston Red Sox (Boston, MA)

JOB TITLE: Red Sox Replay Manager                                                          

DEPARTMENT: Ticketing

REPORTS TO:  Director, Ticket Services

POSITION OVERVIEW:  The Red Sox Replay Manager will be the primary point person for all things related to Red Sox Replay, the recently-launched Official Resale Marketplace of the Boston Red Sox.

RESPONSIBILITIES:

  • Act as the primary expert for all aspects of the Red Sox Replay platform, helping support, grow, and improve the marketplace on a day-to-day basis

  • Work directly with a variety of stakeholders at the Boston Red Sox, MLBAM, and Tickets.com to help oversee the continued development and expansion of Red Sox Replay

  • Oversee Red Sox Replay customer support to provide exceptional levels of service to all customers via phone and email

  • Develop and maintain expert knowledge of Red Sox Replay to be able to assist patrons with any and all questions they may have

  • Ability to problem solve with "take-charge" levels of responsibility

  • Schedule flexibility to support a fast-paced and demanding work environment

  • Effectively use all available technology tools and resources to track and support all aspects of Replay, including proficiency with tools such as the ProVenue ticketing system, Microsoft Dynamics CRM, and Red Sox Replay

  • Entrepreneurial mentality, with the ability to quickly make decisions and follow through without requiring constant manager oversight 

CHARACTERISTICS / QUALIFICATIONS:

  • Proficiency in Microsoft Office as well as both web-based and mobile applications required

  • Strong oral and written communication skills

  • A minimum of three (3) years work experience in customer service required, managerial experience preferred

  • Sufficient technical expertise to effectively support a web and mobile-based platform

  • Ability to work collaboratively as a member of a team

  • Experience in secondary market and/or primary ticketing preferred


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Sales Consultant - Houston Astros Baseball (Houston, TX)

Summary:  

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. In this position the Sales Consultant will develop the skills necessary to become a full menu sales professional and take the next level within the sports industry. The primary role for this position is to generate new ticket revenue for the Houston Astros through selling season tickets, partial ticket plans, group tickets, single game luxury suites and other premium inventory.  Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours. 

Essential Duties and Responsibilities:  

•    Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory.
•    Make 100 outbound phone calls daily to Houston area businesses and single game ticket buyers.
•    Set face-to-face appointments to show seats and give ballpark tours with the intent to close business.
•    Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals.
•    Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients).
•    Represent the organization at in-house ballpark events and off-site community events promoting tickets.
•    Prospect and qualify all potential sales opportunities in addition to the leads you are provided.
•    Maintain computerized records of all season ticket customers and prospects with our CRM system. 
•    Provide excellent customer service to prospects and current clients over the phone and at games. 
•    Attend weekly meetings and role-play training sessions.

Qualifications:
•    Bachelor’s degree in Business, Sports Management, Marketing or related field. 
•    Desire to be a sales industry leader. 
•    Excellent customer service skills. 
•    Commitment to personal integrity. 
•    Strong organizational and communication skills. 
•    Ability to work as a team player. 
•    Ability to confidently deliver face-to-face sales presentations to prospective clients. 
•    Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
•    Proficiency in basic computer software programs.


 


Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.

Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative - Kansas City Royals (Kansas City, MO)

JOB SUMMARY
The Kansas City Royals seek aggressive, committed, energetic individuals to sell Royals season ticket packages and group tickets. This is an entry level position with room for advancement. We are looking for individuals that are highly motivated, competitive and committed to developing a career in the sports industry. Expected hire date is June 1, 2016.

ACCOUNTABILITIES
• Conduct telephone campaigns to acquire new business, retain current customers and generate incremental revenue.
• Make a minimum of 75-100 outbound phone calls per day
• Meet or exceed weekly, monthly and yearly ticket sales goals
• Maintain accurate documentation of all correspondence, prospects and feedback
• Assist customers in securing the preferred programs, seats and events that best fit their needs
• Provide superior service to all customers
• Represent the Club in a positive and professional manner during home games and select events
• Other related duties as required


REQUIREMENTS
• Excellent oral communication, customer service and problem solving skills
• Proven ability to meet goals and work well with co-workers and supervisors in a team environment
• Strong organizational and time management skills
• Ability to function in fast-paced environment, handles multiple projects and meet deadlines
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
• Consistent, punctual and regular attendance
• Available to work flexible hours including holidays, evenings and weekends

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Kansas City area?
2. Are you able to work flexible hours including holidays, evenings & weekends?
3. Are you at least 18 years old?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative - New York Mets (Flushing, NY)

Summary: 

Inside Sales Representatives (ISR) generate excitement and drive revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals and local groups/organizations. Our ISRs reach their goals by phone prospecting, setting outside appointments and ballpark tours, participating in sales/promotional events and prospecting at Mets home games as well as internal/external events.They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.

Responsibilities:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group outing tickets packages to both corporations and the general public
  • Meet or exceed established sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in stadium “face-to-face” meetings to create new business opportunities
  • Provide a superior level of customer service to all Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

Requirements:

  • Undergraduate degree
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
  • Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com Pro Venue
  • Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays
  • Availability to work flexible hours including nights, weekends and holidays    

Department: Ticket Sales & Service

Supervisor: Director, Inside Sales

Location: Citi Field; Flushing, NY

Status: Non-Exempt/Short-Term Full-Time

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. One word to describe yourself:


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Director, Premium Sales - New York Mets (Flushing, NY)

Summary:

Oversee all sales activities related to premium seating for the New York Mets and Citi Field events. Managing of the day-to-day activities of the Premium Seating sales staff and the creation of new Premium Ticket Sales products. Implementation and execution of effective systems to monitor the professional development and sales production of the Premium Seating team to ensure that departmental and organizational goals are met.

Essential Duties & Responsibilities:

  • Provide overall leadership for Premium Sales initiatives, including all sales efforts involving Suites, Delta Club and Hyundai Club ticket packages
  • Recruit, hire and develop Premium Seating sales and support staff
  • Analyze success of Premium Seating product lines and adjust/create products to maximize sales
  • Prepare and manage annual premium sales business plan and budget in conjunction with the Senior Director of New Business Development
  • Work with Senior Director of Season Ticket Account Services on Premium Service Plan and premium services fulfillment
  • Work with Ticket Sales, Marketing, and MLBAM teams to create, update, and maintain collateral pieces
  • Work as part of the leadership to team to help manage the Mets CRM system including organizing leads, creating sales campaigns and measuring results
  • Explore new lead sources and make recommendations to expand the premium sales client base
  • Develop recommendations for ticket products, budget utilization and sales strategies with entire Ticket Sales and Services leadership team
  • Maintain relationships with key clients

Qualifications:

  • Bachelor degree required
  • 5 years of ticket sales experience preferred
  • 2 years of ticket sales leadership experience required

Title: Director, Premium Sales

Department: Ticket Sales & Services

Supervisor: Senior Director, New Business Development

Location: Citi Field; Flushing, NY

Status: Exempt

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What do you look for in a manager/supervisor?
4. What are your salary expectations (range)?


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Part-Time Associate, Season Ticket Sales & Service - New York Yankees (Bronx, NY)

Description: Assist with year-round sales and service efforts.

           

Primary Responsibilities:

  • Sales support, including collateral preparation and game day setup

  • Help monitor and manage sales material inventory

  • Assist with season ticket sales and service reporting

  • Prospect new revenue generating opportunities

  • Assist with the content included on the tickets portion of yankees.com

  • Assist in new art creation and changes to existing art for sales related projects

  • Organize and track Legacy Club benefits and experiences

  • Assist with season ticket sales & service call campaigns

  • Update Archtics and Microsoft CRM

  • Assist in the development, execution and tracking of Season Ticket Licensee communication

  • Assist with Season Ticket Licensee appointments and in-seat visits

  • Other duties as assigned

 

Job Requirements:

  • Bachelor’s degree in sports management, hospitality or related field

  • Strong customer service and interpersonal skills

  • Proficient in Adobe Creative Suite, Microsoft Office (Word, Excel, and PowerPoint) and Outlook

  • Experience using Ticketmaster and Microsoft Dynamics CRM preferred

  • Advanced knowledge of Excel functions such as Pivot Tables, VLOOKUP, IF, etc.

  • Ability to multi-task and prioritize

  • Strong written, verbal and interpersonal skills

  • Requires continual attention to detail and high level of organization

  • Proven ability to maintain confidential and sensitive information

  • Flexible work schedule

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  River Operating Company, Inc. is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have prior customer service experience?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Do you have prior experience using Ticketmaster and Microsoft Dynamics?
4. If you answered yes to question three, please provide examples.
5. Yes/No: Do you have an advanced knowledge of Excel including Pivot Tables, VLOOKUP, IF, etc.
6. Yes/No: Do you have housing in or around the New York City area?


Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Service
Coordinator, Premium Sales and Service - New York Yankees (Bronx, NY)

Description: Responsible for assisting the Premium Sales and Service Team with ticket fulfillment, tracking and reporting of revenue.

Primary Responsibilities:

  • Assist Premium Sales and Service Managers in planning, execution and tracking success of sales and service events with utilization of Microsoft CRM
  • Work closely with the sales manager to track receivables and secure payment for all Premium accounts
  • Work with all members of the Premium Sales and Service department to provide the highest level of customer service and fulfillment to luxury seat and suite holders
  • Develop reports that include, but are not limited to, recap and success of all Premium Sales and Service events
  • Track and manage all new business for the Premium Sales and Service department
  • Responsible for game/event duties as needed for sales, customer service, and will-call
  • Other duties as assigned
     

Qualifications and Experience:

  • Bachelors degree in Sports Management or related field
  • Proven experience with Archtics and Microsoft CRM
  • Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint)
  • Minimum 2 years experience in ticket servicing preferred
  • Ability to multitask and prioritize
  • Strong written, verbal and interpersonal skills
  • Requires continual attention to detail and a high level of organization
  • Flexible work schedule and ability to work in an outside stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have proven experience with Archtics and Microsoft CRM?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Do you have a minimum of two years experience in ticket servicing?
4. If you answered yes to question three, please provide examples.
5. Yes/ No: Do you meet all of the qualifications for this position?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive - Oakland Athletics (Oakland, CA)

The Account Executive is responsible for maximizing revenue for the Ticket Sales Department through the sale of season tickets, group tickets, and suites.  Essential duties of this position include, but are not limited to:

• Selling season tickets, group tickets, and suites to customers via outbound phone calls, face-to-face appointments, game day marketing, off-site networking events, and incoming inquiries
• Reaching all individual revenue goals with integrity, and by working within the system outlined by management
• Ensuring repeat business by providing superior customer service to clients, including game day visits
• Performing game day duties including visiting clients, staffing the sales table, and assisting with various department and company events
• Engaging in civic activities, attending community events, and representing the A’s at off-site events
• Compliance with CRM, including maintaining an accurate dashboard; working within the system on all campaigns and initiatives; and properly documenting activities, touch points, rewards/gifts, etc.
• Compliance with department policies and guidelines
• Performing additional duties as assigned

Performance Measurements
The Account Executive will be expected to reach their season ticket, group ticket, and suite goals. 

The Account Executive must be able to work non-traditional hours.  This includes game day duties, as well as off-site events on non game days.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have at least 6 months experience working in sales for a professional sports team?


Apply for this position      |      Go back job listings


Sales & Marketing: Corporate Sponsor
Corporate Partnerships Assistant - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking a Corporate Partnerships Assistant. This full-time position will report directly to the Director of Partnership Services and will be responsible for providing support to the Corporate Sales team.

Duties/Expectations: Responsible for, but not limited to the following:

• Take the lead role in activation of all contractual partnership elements including, but not limited to: in-game activities and promotions, sponsor signage, radio inventory, print ads, hospitality, giveaways, non-baseball events, and other obligations
• Provide exceptional customer “touch points,” ensuring events run smoothly and client’s expectations are exceeded
• Assist sales team with client management including playing major role in the renewal process including creation of annual business reviews
• Assist with prospecting and research to help in the generation of potential sales prospects
• Assist sales process from the needs assessment to package presentation
• Must be able to work during all Oakland A’s home baseball games

Qualifications/Requirements:

• Four year degree preferred.  Degree or emphasis in Business and/or Communications preferred.
• Previous experience providing exceptional service or proven track record of sales strongly preferred.
• Must possess strong, confident communication and interpersonal skills
• Must be a personable, enthusiastic, professional and courteous team player
• Must demonstrate ability to multi-task efficiently and effectively
• Must possess problem solving and decision making abilities
• Must have basic knowledge/understanding of the Oakland Athletics organization – and a passion for baseball and/or sports marketing
• Proficiency in Microsoft Office programs including Word, Excel, Outlook, PowerPoint, and Access required.
• Knowledge of Sales and/or CRM software such as NetSuite preferred
• Knowledge of and familiarity with use of Scarborough and/or Nielsen data preferred.
• Familiarity with business application of social media, digital photography and video preferred
• Candidate must be available non-traditional hours (various nights, weekends, holidays)
• Ability to speak a second language helpful but not required

The Oakland A’s are an Equal Opportunity Employer.


Apply for this position      |      Go back job listings


Sales & Marketing: Client Retention/Customer Service
Gotham Club Membership Sales & Services Coordinator - San Francisco Giants (San Francisco, CA)

Job Title: Gotham Club Membership Sales & Services Coordinator

Department: Giants Enterprises

Reports To: Gotham Club Manager

Status: Full-Time/ Non-Exempt

POSITION SUMMARY:

The Gotham Club is seeking an experienced individual who will be responsible for premium sales and service efforts relating to our Gotham Club membership. The primary focus of this role is to maximize member satisfaction and retention.  This role will establish and strengthen our member relationships by providing excellent, personalized customer service and to maximize revenue through membership renewals and increased attendance at member events.

POSITION RESPONSIBILTIES:

Membership Management, Marketing & Customer Service 

  • Establish and enhance relationships with members through phone contact, e-mail correspondence and face-to-face meetings and events; provide prompt, accurate, courteous and complete service
  • Assist Club Manager with the development and coordination of all club sales, membership retention and marketing materials
  • Work with Club Manager to establish and enforce membership policies and procedures
  • Develop monthly member newsletter of important membership updates and upcoming events
  • Maintain member database, reservation system and club website
  • Provide highest level of customer service for all member needs including, but not limited to, execution of member benefits, event reservations, billing and invoicing and membership fees

Membership Retention & Business Development

  • Provide premium sales and service support with the coordination and execution of the 2016-2017 membership renewal process
  • Assist Event Program Manager with and participate in member events with the goal of building relationships and enhancing the membership experience
  • Contribute to the development and enhancement of membership benefits by striving to find new ways to add value to the member experience, while maximizing revenue

SKILLS AND QUALIFICATIONS:

  • Bachelors Degree required; emphasis in Communications, Hospitality, Marketing and/or business
  • Minimum of 3 years of customer service or sales experience within the service or entertainment industries (sports or hospitality industry preferred)
  • Exceptional communication skills, problem-solving and relationship-building skills
  • Experience servicing high-end revenue and corporate accounts
  • Highly motivated with desire to be successful in the field of sales and client relations
  • Proficient in Microsoft Office with emphasis in Word, Power Point and Excel
  • Experience with Photoshop and other design programs a plus
  • Must be able to work flexible hours, including most home games, nights, weekends and holidays

Apply for this position      |      Go back job listings


Sales & Marketing: Consumer Promotions
Promotions Coordinator - St. Louis Cardinals (St. Louis, MO)

Summary of Responsibilities:

The Promotions Coordinator will be responsible in assisting with the development and execution of marketing plans, including creative design, promotions, theme nights, and special events at Busch Stadium to assist with the ticket sales revenue goals.  You will work with other departments in the organization on a daily basis to assist with their needs.  The Promotions Coordinator will need to be at every game in order to execute the game day duties of promotional items, Theme Nights, and sponsor needs.  

Essential Functions of the Job:

  • Theme Night Tickets
    • Assist with the concept of niche theme nights
    • Provide research on new ideas for promotional nights
    • Assist with the design of items
    • Create an enhanced atmosphere for theme nights
    • Create marketing plans for each event
    • Event execution of the day of event
  • Promotional Items
    • Assist with the negotiation, order, fulfillment, distribution, and budget
    • Assist manage the inventory, storage, and warehousing of company assets
    • Research of the Cardinals fan base and current trends to develop and implement promotions
    • Assist with excess promotional item inventory and fulfill requests
    • Provide recap after each promotional distribution date
  • Customer Service
    • Receive fan comments, questions, and concerns regarding promotional items
    • Help to alleviate fan and employee issues and concerns during and after each game
  • Marketing/Advertising
    • Assist with the clubs social media campaign
    • Work with in-game staff to promote upcoming theme events and promotional items

Education and Experience Required:

  • Bachelor’s Degree in Business, or related field
  • Some experience in the sports entertainment industry
  • Knowledge of Event Planning and Execution
  • Knowledge of Marketing Plans
  • Knowledge of Fan Entertainment

Education and Experience Preferred:

  • Bachelor’s Degree in Business, or related field.
  • 1-2 years experience in sponsorship sales or account service
  • 1-2 years experience in event management
  • Knowledge of Adobe Photoshop
  • Knowledge of media planning
  • Knowledge of integrated marketing plans

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have a Bachelor’s degree in Business or a related field?
2. Yes or No: Do you have experience in the sports entertainment industry?


Apply for this position      |      Go back job listings


Sales & Marketing: Client Retention/Customer Service
*Season Ticket Services Specialist - Tampa Bay Rays (St. Petersburg, FL)

Job Description

The primary responsibilities are season ticket renewals and retention.  Season Ticket Services Specialist will:

  • Build and maintain personal relationships with assigned season ticket accounts via phone calls, letters, emails and face-to-face visits.
  • Renew assigned accounts and grow the accounts through up-selling and referrals.
  • Execute special projects, deliveries and communication initiatives throughout the year, as assigned.
  • Assist in Season Ticket Holder benefit fulfillment.
  • Answer incoming calls from Season Ticket Holders as well as the public.

This position interacts with many facets of the Rays organization including, but not limited to, ticket operations, season and group ticket sales, marketing, game operations, stadium operations, concessions, fan experience, finance and community relations.  Qualified candidate must be a team player.

Experience Required

  • Bachelor’s Degree or 3 years of service experience in sports or hospitality field
  • Previous service experience in sports or hospitality preferred but not required

Skill Sets/Competencies Required

  • Client service and conflict resolution
  • Previous sales experience through outbound telephone calls required
  • Excellent communication skills (verbal and written)
  • Strong work ethic and organizational skills

All offers contingent on a satisfactory background check.


Apply for this position      |      Go back job listings


Sales & Marketing: Fundraising/Major Gifts
Foundation 50/50 Raffle Seller - Texas Rangers Baseball Club (Arlington, TX)

Minimum age: 18
Pay Rate: $9.00/hr
Hours: 5-8 hours shifts

Job Description
The Texas Rangers Baseball Foundation, the charitable arm of the Texas Rangers Baseball Club, is seeking a dependable, enthusiastic, highly-motivated, and hard –working individual to sell 50/50 Raffle tickets during the upcoming season.
The 50/50 Raffle offers fans the opportunity to win cash prizes, all in the name of charity. Each home game, one lucky fan will win half of the net proceeds, with the remaining proceeds benefitting the Texas Rangers Baseball Foundation and their mission to improving the lives of children in need in our community.

Responsibilities:
• Facilitating raffle ticket sales via electronic handheld device and/or PC
• Actively engage fans to participate in the raffle at mobile and/or stationary locations throughout the ballpark
• Educate fans about the rules and process of the 50/50 Raffle program
• Educate fans about the Texas Rangers Baseball Foundation, the non-profit beneficiary of the 50/50 Raffle program, including but not limited to its mission and programs
• Effectively handle any issues that might arise from raffle ticket purchasers
• Accurately handle cash transactions and distribution of raffle tickets
• Responsibly deposit cash and return all deposit slips to the 50/50 Raffle Supervisor at the end of each shift
• Other duties as assigned

Requirements:
• GED/ High School Diploma required
• Must be a responsible, motivated individual with a competitive spirit
• Ability to interact positively with a large fan base and actively engage all guests
• Must have excellent cash handling and customer service skills
• Must be comfortable with technology (i.e. handheld electronic devices)
• Must be comfortable working in inclement weather (Globe Life Park in Arlington is an outdoor ballpark)
• Must be able to work irregular hours including days, nights, weekends, and holidays
• Must be able to work a minimum of seven (7) Rangers home games each month during the season (April - October)
• Basic understanding of the etiquette and timing of baseball
• Prior customer service or sales experience is a plus
• May be required to stand for long periods of time, walk long distances, and climb up/down stairs
• May be required to stoop, kneel, crouch, or sit
• Must be able lift and/or move up to 15 pounds


Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

Go back job listings


Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnerships - Washington Nationals (Washington, DC)

Summary:

Are you a dedicated professional with proven sales skills and a blossoming track record in the world of sports and entertainment?  We are looking for an individual who is a creative, motivated self-starter for our Corporate Partnerships department.

Reporting to the Director of Corporate Partnerships, the Manager of Corporate Partnerships is responsible for selling all available inventory, with a focus on the local (Washington DC DMA)  business community, across the various channels of Nationals products including in-park, radio, hospitality,  and internet/new media.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Identify and target potential corporate sponsors at the national and local (DC DMA) level.
  • Drive strategic lead generation through category analysis and proactive prospect engagement; identify and solicit up to 25 new leads per week.
  • Develop, write and present compelling corporate sponsorship and sales proposals to key clients.
  • In conjunction with departmental resources, ensure the goals and marketing commitments developed for each client are being met, including any review/reporting requirements.
  • Create new sales collateral or modify existing collateral as required.
  • Retain and grow an assigned book of sponsorship business.
  • Serve as the liaison between the Corporate Partnerships Department and team concessionaire (Levy).
  • Work with the other members of the partnerships and marketing departments in the analysis, acquisition and implementation of other strategic properties consistent with departmental objectives and structure.
  • Demonstrate ability to work with all personality types at the staff and management levels.
  • Liaise with other departments to maximize cross-selling opportunities and share
    new ideas.
  • Evaluate client satisfaction.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience.
  • Minimum of 4 years of experience in a high energy sales position, preferably sponsorship, premium or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent network of local and regional corporate contacts.
  • Strong conceptual and strategic skills, and ability to think “outside the box,” and strong customer satisfaction orientation.
  • Possess the ability to establish relationships within all levels of the company as well as with sponsors and clients.
  • Ability to meet challenging sales objectives in a high profile, competitive marketplace.
  • Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.
  • Demonstrate creativity in the development of innovative and effective sales campaigns.
  • Strong sales proposal experience and presentation experience.
  • Must be able to work evenings and weekends as required and light travel, as needed.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Preferred:

  • Master’s Degree
  • Proficiency in using MSWord, Excel, PowerPoint
  • Knowledge and passion for Major League Baseball

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 4 years experience in a high energy sales position? If yes, please explain here...


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Senior Manager, Group Sales - Washington Nationals (Washington, DC)

Summary:

The Senior Manager, Group Sales is responsible for managing all organizational group ticket sales for the Washington Nationals.  Core responsibilities include establishing group ticket sales goals, strategies and departmental activity metrics, day-to-day supervision of all Group Sales team members, and maintaining close working relationships with the Director, Ticket Sales and Sr. Director, Ticket Operations (including Ticket Operations team members) in order to ensure maximization of group sales ticket revenue.  This position will report to the Director, Ticket Sales as a strategic partner with the Vice President, Ticket Sales, Service & Operations and other organizational Vice Presidents to effectively position and promote the Nationals in the marketplace.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Directly manage group sales staff:  Sr. Account and/or Account Executives.
  • Lead and develop staff through: hiring, training, supervising, managing, reviewing and promoting.
  • Promote a culture of innovation, where new group programs and offerings are created, existing programs are enhanced and new ideas are constantly explored.
  • Support group sales staff on calls, appointments and ballpark tours, as needed.
  • Collaborate with Marketing, Promotions, Creative, Communications, Ballpark Operations and Corporate Partnership departments in order to establish and execute major group theme nights.
  • Assist Business Strategy & Analytics team in creation of annual group ticket/hospitality pricing model.
  • Generate new/increased group sales revenue opportunities through: daily staff leadership, implementation of best sales practices, development of sales strategies, increased sales training, inventory maximization and results tracking.
  • Maintain a focus on outbound group sales/marketing efforts, including team website, e-marketing campaigns, direct mail campaigns, prospect and lead generation, data capture and database management.
  • Assist in developing creative group sales strategies that incorporate business technology tools, including CRM.
  • Develop strategies, procedures, and goals to increase organizational group sales results across all departments.
  • Maintain league leading standards for customer service.
  • Help manage an annual group ticket sales budget that delineates sales by product category (i.e., group tickets, group theme nights, fundraisers, B2B/Coupon Codes, nightly/party suites, etc.)
  • Maintain well-organized inventories of sales tools, game day assets/Fan Experience Packages and hospitality areas, to ensure optimal sell-thru rate and maximize revenues.
  • Deliver prompt and accurate reports to the Director, Ticket Sales (campaign long, monthly, weekly, daily)
    • Sales projections
    • Actual sales and expenses versus budget
    • Pacing toward goal
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience
  • Minimum of five (5) years work experience in professional sports ticket sales and customer service.
  • Minimum of four (4) years work experience specifically in professional sports group or premium group sales.
  • Experience in sales and sales management training.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Proven ability to meet deadlines and quotas.
  • Strong organizational skills, time management skills and attention to detail.
  • Proficient computer skills, including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Excellent oral and written communication skills
  • Excellent customer service problem solving skills.
  • Ability to support multiple high level executive positions.
  • Basic mathematical and writing skills.
  • Able to travel around the ballpark visiting group, suite and hospitality area clients during home games and able to escort and show potential group customers various group outing options around the ballpark.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Ability to build and maintain strong intra-departmental working relationships.
  • Strong ability to work well with co-workers and supervisors in a team environment.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Service
Account Executive, Premium Ticket Services - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Premium Sales & Service the Account Executive of Premium Ticket Services is responsible for providing exceptional service to our most valued premium seat and suite members.

This position develops and cultivates strong relationships with Suite Holders and all Premium Club Members. The Account Executive is responsible for exuding a professional presence in addition being a day to day contact for their entire book of premium business. This position must also plan, organize and execute premium retention programs and events hosted throughout the year.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Assist in the execution all premium account renewals, extensions and relocation campaigns while maximizing client retention and revenue generation.
  • Maintain effective client relationship management to elicit new and retain existing premium season plan accounts on a yearly basis.
  • Plan premium events as well as implement new touch points to enhance client relationships.
  • Attain individual and department service and sales goals as set by the Director, Premium Sales and Vice President, Ticket Sales, Service & Operations.
  • Work majority of game day events to service and assist with premium seat and suite client needs. This individual will also be responsible for addressing all fan and client issues pertaining to ticketing and event operations.
  • Aid in communicating all premium correspondence regarding, policies, procedures and other service related tasks.
  • Think analytically and strategically in the design of return on investment models to enhance the client value proposition.
  • Research and assist in the implementation of innovative retention practices to maintain the premium business base.
  • Tasked with servicing and selling suites to games and special events.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree or equivalent military experience.
  • Minimum of 4 years work experience in a customer service role preferably in professional sports and entertainment;

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet strict deadlines with effective results.
  • Effective communication skills, with ability to successfully execute presentations as necessary
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
  • Ability to thrive under pressure.
  • Ability to travel around the ballpark to visit and escort clients during home games
  • Must be able to work flexible hours including evenings, weekends and holidays as needed
  • Strong ability to create and flourish in a team environment.
  • Attention to detail including excellent time management and organizational skills.
  • Strong work ethic and a desire to build a career in professional sports.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.


 


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com
Our privacy policy and terms of service have been updated, click here to view updates.


Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)