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Current available jobs in Sales & Marketing:


» Account Executive - Premium Sales - Boston Red Sox (Boston, MA)
» Seasonal Account Executive - Corporate Partnerships - Camelback Spring Training, LLC (Phoenix, AZ)
» Account Executive - Ticketing Sales SEASONAL - Camelback Spring Training, LLC (Phoenix, AZ)
» Scotts Reds Rally Pack Member - Cincinnati Reds (Cincinnati, Oh)
» Manager of Group Service - Cincinnati Reds (Cincinnati, Oh)
» Seasonal Ticket Sales Staff - Cincinnati Reds (Cincinnati, OH)
» Mascot Performer - Goodyear Ballpark - Spring Training home of the Cleveland Indians and Cincinnati Reds (Goodyear, AZ)
» Account Executive, Group Sales - Houston Astros (Houston, TX)
» Sales Consultant - Houston Astros Baseball (Houston, TX)
» Gameday Operations- Box Office Ticket Seller - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Account Executive-Group & Season Sales - Kansas City Royals (Kansas City, MO)
» Senior Manager – Data Science - Milwaukee Brewers (Milwaukee, WI)
» Database Architect - New York Mets (Flushing, NY)
» Coordinator, Business Intelligence - New York Mets (Flushing, NY)
» Account Executive, Group Sales - New York Yankees (Bronx, NY)
» Sales Associate, B.U.C.S. Academy - Pittsburgh Pirates (Pittsburgh, PA)
» Group Sales/On-Field Promotions Intern - Roger Dean Stadium (Jupiter, FL)
» Ticket Office - Group Sales Intern - Roger Dean Stadium (Jupiter, FL)
» Sponsorship Senor Account Executive - San Francisco Giants (San Francisco, CA)
» Data Analyst Intern - Seattle Mariners (Seattle, WA)
» *Ticket Sales Representative - Tampa Bay Rays (St. Petersburg, FL)
» Business Development Manager - Tickets.com (Costa Mesa, CA)
» Account Executive, Group Sales - Washington Nationals (Washington, DC)
» Vice President, Ticket Sales & Client Services - Washington Nationals (Washington, DC)


Sales & Marketing: Premium/Suite Sales
Account Executive - Premium Sales - Boston Red Sox (Boston, MA)

POSITION OVERVIEW:

The Premium Sales department is responsible for selling, servicing, and creating a variety of Premium Suites and Hospitality Offerings for games played at Fenway Park.  These products include various options like suites on both the EMC and Pavilion Level, premium hospitality options such as Lansdowne Pavilion, Backyard BBQ, Center Field Batting Practice, and more.  The department is also responsible for selling these areas and available season suites for large ticketed non-baseball events taking place at Fenway Park such as Frozen Fenway, major concerts and soccer events. The Premium Sales Account Executive will work to aggressively sell all of the department’s products as well as host and help facilitate event day implementation. 

RESPONSIBILITIES:

  • Account management, business development, and sales prospecting to generate business and develop relationships.
  • Event hosting and implementation.
  • Assist the department in overseeing Day of Game Staff consisting of 10-12 seasonal employees.
  • Actively and aggressively pursue and implement existing outbound sales and marketing initiatives.
  • Create and implement new and innovative outbound sales initiatives.
  • Handle high volume of inbound inquiries via public phone line, Premium Sales Inbox and MLBAM Reporting Form Software.
  • Host site tours of the premium package spaces for prospective clients.
  • Entertain customers and prospective clients at games, events, both on and off property.
  • Build and maintain a strong relationship based client network of varying buyer types.
  • Work effectively and efficiently with vendor partners such as Aramark, TWINS, Wilson, Hotel Commonwealth, etc.
  • Attend relevant Boston area networking events regularly to represent Premium Sales, build relationships and drive business.

CHARACTERISITICS / QUALIFICATIONS

  • 1-2 years of sports based sales and/or services experience preferred.
  • Bachelor's degree is preferred.
  • Excellent interpersonal skills with an outgoing and sales-focused personality. 
  • High-energy relationship based business attitude/approach.  
  • Motivated and driven by closing business and customer feedback.
  • Works well under pressure, able to multi task with strong organizational skills.
  • Strong Customer Service commitment based on a perfectionist dedication and determination.
  • Ability to excel in a team first environment.
  • High degree of professionalism.
  • Proficient in Excel, Word, PowerPoint and Outlook.
  • Knowledge of Microsoft Dynamics CRM and ProVenue ticketing system a plus. 

Closing Date: 2016-09-30


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Sales & Marketing: Sponsorship Services/Activation
Seasonal Account Executive - Corporate Partnerships - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Spring Training LLC, the managers and operators of Camelback Ranch-Glendale, Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

Title:             Seasonal Account Executive, Corporate Partnerships                                

Status:         October 2016 thru March 2017                 

With a primary focus on selling corporate sponsorship inventory within the local Phoenix market, the Account Executive, Corporate Sales, is a seasonal position which will identify and develop new business opportunities through the sale of print media, in-stadium promotional inventory and hospitality. The Account Executive, Corporate Sales will also be responsible for preparing written and in-person presentations and for contractual execution and management of their accounts.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Within the local market, prospect and solicit new business opportunities.
  • Daily responsibilities include making a minimum number of cold calls and conducting face to face meetings on and off-site.
  • Develop sales proposals to include print media, in-stadium promotions, hospitality and signage.
  • Work with marketing and promotions staff to insure successful sponsorship activations.
  • Provide weekly sales reports, updates and call data to department Director.
  • Assist with some game day sponsor initiatives.
  • Perform other duties as assigned.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work from October 2016 through March 2017, including some Spring Training games and weekends as well as additional events as required.

  • 2-3 years of media or sponsorship sales experience preferred.

  • Proficiency in Microsoft Office Suite required.
  • Knowledge of the game of baseball preferred.
  • Knowledge of best practices for corporate sponsorship activation.
  • Excellent organizational skills, detail-oriented with ability to multi-task and meet deadlines.

  • Excellent written and verbal communication skills.
  • Ability to think creatively and turn ideas into actionable items.
  • Ability to develop effective and collaborative working relationships.
  • Must have a personal vehicle and valid driver’s license.

All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any prior sponsorship or media experience? If yes, please explain.
2. Have you worked in the sports industry? If so, explain.
3. Are you available any days a week including evenings during February and March?


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Sales & Marketing: Ticket Sales
Account Executive - Ticketing Sales SEASONAL - Camelback Spring Training, LLC (Phoenix, AZ)

Camelback Ranch - Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

 Title:                  Account Executive – Ticketing Sales                      

Status:             Seasonal -Nov ’16 - March’17 (approx 40+hrs/week)      

 Account Executives are responsible for selling and maintaining new season ticket sales, group sales, suite sales and party function areas for the upcoming spring training season.

 Essential Duties and Responsibilities:

  • Complete a pre-determined minimum number of outbound calls daily to targeted lists and respond to heavy inbound call volume.
  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
  • Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
  • Meet or exceed organization’s individual, season and group sales goals.
  • Other jobs to be performed include but not limited to assisting with lines at the ticket windows and gates during ingress.
  • Handle ticket related customer service inquiries and refer difficult or unresolved issues to supervisor.
  • Maintain complete and accurate customer records.
  • Assist with customer service efforts (mailing invoices, sending e tickets, sales collateral, etc.).
  • Perform general office duties as required.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic, friendly, detail-oriented and able to work in a fast paced environment.
  • Previous customer service and sales experience.
  • Knowledge of Tickets.com system preferred.
  • Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
  • Ability to work extended hours, nights, weekends and holidays as required.
  • Personal transportation to and from work is strongly recommended.

 All offers of employment are contingent upon satisfactory background screening.

Camelback Spring Training, LLC is an equal opportunity employer and does not discriminate on the basis of age, gender, color, race, religion, disability, sexual orientation, gender identity or expression.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work 7 days a week between the hours of 10am and 4pm?
2. Have you worked with Tickets.com system? Any other ticketing systems?
3. Are you able to provide housing for yourself in the area?


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Sales & Marketing: Mascot
Scotts Reds Rally Pack Member - Cincinnati Reds (Cincinnati, Oh)

Department: Promotional Events
Job Title: Scotts Reds Rally Pack Member
Reports To: Promotional Events Coordinator
FLSA: Hourly, Non-Exempt

Job Purpose: The Reds Rally Pack is a co-ed cheerleader-like interactive team that performs various tasks at Great American Ball Park during Cincinnati Reds home games. Activities include t-shirt launches, birthday package deliveries, prize giveaways, and promotions performed live on the stadium’s video board. Rally Pack members also serve as ambassadors for the Cincinnati Reds throughout the community.

Essential Duties and Responsibilities:

  • Interact with fans and get them engaged with the game and cheering
  • Execute pregame, in-game, and postgame promotions and entertainment including t-shirt launches, birthday package deliveries, prize giveaways, and other promotions
  • Maintain a fun and enthusiastic attitude at all times
  • Foster a family friendly environment and work closely with kids
  • Work closely with the Reds mascots
  • Be aware of game situations and fire up the crowd when appropriate
  • Deliver top notch customer service to fans and show appreciation for their support of the team
  • Attend off-site community and marketing events as needed

Qualifications:

  • Must be able to work nights, weekends, and holidays, and be available for a majority of Reds home games
  • Must be comfortable performing activities and interacting with fans on camera in front of 40,000+ fans
  • Must be comfortable wearing cheerleader-like attire
  • Prior performance or entertainment experience preferred
  • Excellent communication skills and a positive, energetic personality are required
  • Outstanding customer service skills and ability to provide quick and professional responses in any situation
  • True team player
  • Must be reliable, punctual, courteous
  • Good listening skills, and ability to work with limited oversight
  • Basic knowledge of the game of baseball is required
  • Must be 19 years or older

Please Note:

  • This is a seasonal opportunity and no benefits will be provided.
  • Compensation is $12.50 per hour
  • Only resumes submitted through Teamworkonline.com will be accepted. Please do not forward resumes via email or mail directly to Reds employees.

Work Environment:

  • Work normally includes game-day responsibilities where employees will be exposed to weather conditions prevalent at the time
  • Hours will include nights, weekends, and holidays

Expectations:

  • Adhere to Cincinnati Reds organization policies and procedures
  • Act as a role model within and outside the Cincinnati Reds organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet department productivity standards

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Audition Video is required for this position. “Let your personality show and upload a 2-3 minute video showing us why you think you would be a great fit for the Scotts Reds Rally Pack!"
2. Are you able work nights, weekends, and holidays, and be available for a majority of Reds home games?


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Sales & Marketing: Ticket Sales
Manager of Group Service - Cincinnati Reds (Cincinnati, Oh)

Department:Group Sales

Job Title:Manager of Group Service

Reports To:Director of Group Sales & Service

FLSA:Salaried Exempt

Job Purpose:Oversee group ticket retention efforts, manage Group Account Executives, service and grow existing accounts to achieve personal sales goal, and ensure quality and consistency of service and/or product delivery.

Essential Duties and Responsibilities:

  • Achieve annual group and hospitality ticket and revenue retention goals
  • Coach and manage Group Sales Account Executives
  • Join Account Executives on appointments to instruct on and assist with the sales process where applicable
  • Assist with recruitment of Group Sales Account Executives when applicable
  • Service and grow group sales clients
  • Manage, supervise, and schedule seasonal Group Sales staff
  • Lead strategy and execution of gameday buy-in programs
  • Provide status updates on various topics through excellent written and oral communication
  • Assist customer service efforts by helping execute pre-game activities and visiting hospitality clients on applicable gamedays
  • Prepare action plans and schedules to hit yearly team and individual sales goals
  • Identify and resolve client concerns
  • Be able to work weekends and holidays as pertaining to game schedule and group sales events
  • Additional duties assigned by the Director of Group Sales & Service

Experience, Education and Licensure:

  • Bachelor’s Degree required
  • At least 3 years of successful outbound ticket sales experience
  • 1 year of supervisory experience preferred
  • Basic proficiency with computers and MS Office programs
  • Proven track record of success utilizing ticketing systems and CRM software

Knowledge, Skills, and Abilities:

  1. Attitude – Consistently positive person who reacts well to change and offers solution-based feedback
  2. Integrity – Always makes ethical choices and do the right thing
  3. Coachable – Eager to learn, willing to admit and correct mistakes, proactively looks for ways to grow   and improve
  4. Passionate – Ambitious and committed to the sports sales field
  5. Work Ethic – Regularly exceeds expectations pertaining to the role, inspires others to work harder
  6. Team Oriented – Enthusiastic about helping others and proud of team success
  7. Innovative Thinker – Proven track record of developing and executing business building ideas, ability to analyze and solve problems
  8. Communication – Strong written and oral communication skills with an emphasis on clarity and patience
  9. Time Management – Able to handle multiple projects throughout the day and prioritize tasks

Work Environment:

  • While performing the duties of this job, the employee is not exposed to weather conditions prevalent at the time.

Expectations:

  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

 Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.  

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of successful outbound ticket sales experience?
2. Do you have a Bachelor’s Degree?
3. Do you have proven track record of success utilizing ticketing systems and CRM software?


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Sales & Marketing: Ticket Sales
Seasonal Ticket Sales Staff - Cincinnati Reds (Cincinnati, OH)

Department: Ticketing
Job Title: Seasonal Ticket Sales Staff
Reports To: Director of Single Game Ticketing
FLSA: Hourly, Non-Exempt
Term: October 17-December 31
Commitment: 30 hours/week. Hours may include nights, weekends and holidays.

Essential Duties and Responsibilities:

  • Maintain an outgoing, enthusiastic, and friendly disposition.
  • Be comfortable and confident working with the public.
  • Be able to work as part of a sales team.
  • Assist shoppers to find the goods and products they are looking for.
  • Answer questions regarding ticket packages and merchandise.
  • Responsible for handling credit card payments.
  • Work within established guidelines.
  • Additional opportunities and special assignments will be offered.
  • Manage inventory and ensure kiosk presentation is exceptional
  • Tickets.com experience preferred

Qualifications:

  • Staff members should have prior work experience in at least one retail setting.
  • Staff members should be interested in going into sports business and should have or are pursuing an undergrad/graduate degree in a related area of study.
  • Staff members should have experience with hitting regular sales goals and should excel in communication

Requirements:

  • Must have an open availability. Please note that there will be specific dates this person will be expected to work in the months of November and December.
  • Must present self in a professional manner. 
  • Must be an energetic, reliable self-starter with an outgoing personality and be customer-service driven.
  • Must have a general knowledge of baseball.
  • Must have valid driver’s license with clean driving record.
  • Must have knowledge of Microsoft Office applications (Word, Excel, Outlook).

Work Environment:

  • Work is normally performed in an interior retail setting which may include several hours standing. May be required to lift heavy objects.
  • Hours include nights, weekends and holidays.
  • Outstanding employees will be considered for a summer internship during the 2017 regular season.

Please Note:

  • This is a seasonal opportunity and no benefits will be provided.
  • Seasonal staff is paid at minimum wage according to state law.
  • Only resumes submitted through Teamworkonline.com will be accepted. Please do not forward resumes via email or mail directly to Reds employees.

Expectations:

  • Adhere to Cincinnati Reds organization policies and procedures
  • Act as a role model within and outside the Cincinnati Reds organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management.
  • Meet department productivity standards

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have open availability to work the months of November and December?
2. Do you have prior work experience in at least one retail setting?


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Sales & Marketing: Mascot
Mascot Performer - Goodyear Ballpark - Spring Training home of the Cleveland Indians and Cincinnati Reds (Goodyear, AZ)

Goodyear Ballpark is looking for a Mascot Performer! The Mascot would be responsible for providing entertainment as Goodyear Ballpark's mascot, ZIZZY, for fans at Cleveland Indians and Cincinnati Reds home games as well as the Goodyear area at on and off-site events. The Mascot would serve as the face of the Goodyear Ballpark.  

The ideal candidate will be a highly motivated, energetic and talented individual with excellent non-verbal communication skills to entertain up to 12,000 fans. Prior collegiate or professional mascot experience is preferred but not required.

The position does require the ability to lift 50+ pounds on shoulders and the ability to be in costume for 4-5 hours at a time while moving around the Goodyear Ballpark or events to interact and entertain fans. The Mascot costume will accommodate an individual between 5 feet 7 inches tall and 6 feet 1 inch tall. The position also requires the commitment to work all Spring Training home games as well as other events which would include working evenings, weekends and holidays as required.

Open until filled 

Hiring Salary: $12.00 hourly

Examination Process: Only a limited number of the most highly qualified applicants meeting the City's requirements will be invited for an interview. 


EEO Statement
The City of Goodyear is an Equal Opportunity Employer. Any applicant requiring additional assistance, please contact the Human Resources Department for accommodations.  Prior to appointment, selected candidate(s) must pass a motor vehicle record check, criminal history check, and, if necessary for the position, a physical evaluation and/or credit history check.  The City of Goodyear supports a drug and alcohol-free workplace.

*****************Application is a 2-step process:*********************

Step 1: Submit your application through TeamworkOnline below. 

Step 2: Visit the following link to apply directly with Goodyear Ballpark.


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Houston Astros (Houston, TX)

This is a full-time, benefited position with a starting base salary of $47,500 per year plus the opportunity for bonuses and commissions.

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. The primary focus of this position is selling Houston Astros group tickets. Group Sales Account Executives will plan and coordinate large group events and group specific theme nights, directed at generating ticket sales. All relationships will be derived from making outgoing calls and scheduling face-to-face ballpark tours. Additional responsibilities include selling season tickets, partial season ticket plans, and other assignments deemed necessary by management. Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours.

Essential Functions & Responsibilities:

• Make sales calls from category lists to area organizations and follow up as necessary
• Build relationships to provide repeat business for the Houston Astros
• Proactively create opportunities for new business with existing customers
• Provide superior and professional customer service to clients, as expected by all Houston Astros team members
• Perform game day responsibilities, including entertaining clients and fulfill large group events commitments
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting ticket sales and the club
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided
• Maintain computerized records of all group ticket customers and prospects with our CRM system
• Attend weekly meetings and role-play training sessions
• Coordinate with other departments to organize and implement large/group theme nights
• Meet or exceed weekly, monthly, and yearly sales goals

Qualifications:

• Bachelor’s degree in Business, Sports Management, Marketing or related field or equivalent, related sales experience
• At least one year of related ticket sales experience, preferably in group ticket sales
• Commitment to personal integrity
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales material to potential clients
• Proficiency in basic computer software programs


Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.

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Sales & Marketing: Ticket Sales
Sales Consultant - Houston Astros Baseball (Houston, TX)

Department: Ticket Sales & Service

Supervisor:  Sr. Manager, Inside Sales

Classification: Full-time/Non-exempt

Summary:  

The Houston Astros are seeking driven and positive individuals who are committed to becoming sports and entertainment sales leaders. In this position the Sales Consultant will develop the skills necessary to become a full menu sales professional and take the next level within the sports industry. The primary role for this position is to generate new ticket revenue for the Houston Astros through selling season tickets, partial ticket plans, group tickets, single game luxury suites and other premium inventory.  Revenue will be generated via phone (outbound and inbound calls) and face-to-face ballpark tours. 

Essential Duties and Responsibilities:  

•    Sell new full season tickets, partial ticket plans, group tickets, single game luxury suites, and other premium inventory.
•    Make 100 outbound phone calls daily to Houston area businesses and single game ticket buyers.
•    Set face-to-face appointments to show seats and give ballpark tours with the intent to close business.
•    Answer incoming single game calls with the ability to up-sell callers into ticket packages, group tickets, and suite rentals.
•    Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients).
•    Represent the organization at in-house ballpark events and off-site community events promoting tickets.
•    Prospect and qualify all potential sales opportunities in addition to the leads you are provided.
•    Maintain computerized records of all season ticket customers and prospects with our CRM system. 
•    Provide excellent customer service to prospects and current clients over the phone and at games. 
•    Attend weekly meetings and role-play training sessions.

Qualifications:
•    Bachelor’s degree in Business, Sports Management, Marketing or related field. 
•    Desire to be a sales industry leader. 
•    Excellent customer service skills. 
•    Commitment to personal integrity. 
•    Strong organizational and communication skills. 
•    Ability to work as a team player. 
•    Ability to confidently deliver face-to-face sales presentations to prospective clients. 
•    Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
•    Proficiency in basic computer software programs.


 


Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.

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Sales & Marketing: Ticket Sales
Gameday Operations- Box Office Ticket Seller - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Gameday Operations- Box Office Ticket Seller
Department: Stadium Operations  
Classification: Part-Time/Seasonal/Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver enjoyable guest experiences combined with the best entertainment value available.

Essential Duties/Job Requirements:
• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties while exhibiting exceptional customer service skills and a positive attitude.
• Answer questions concerning events, tickets, schedules and providing information concerning coming attractions.
• Selling, refunding, upgrading and exchanging multiple types of tickets.
• Collecting, accounting for and depositing all monies that have been received or generated.
• Collecting, validating and reporting all coupons, flyers, vouchers, gift cards and other material predicating offers of discounted and/or complimentary tickets.
• Complete and balance daily sales reports.
• Provide excellent customer service such as greeting, serving and thanking all of our loyal patrons.
• Determine entitlement to and distribute all Will Call tickets.
• Stay up-to-date on safety and security for all that enter the ballpark.
• Possess a high level of honesty and integrity.
• Able to follow directions and work well within team setting.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed. Game days could range from 3- 7 working hours.
• Tickets.com experience preferred.
• Other duties as assigned.

Qualifications:
• High school diploma or GED preferred.
• Must be customer-service oriented and have a fan-friendly attitude.
• Ability to figure simple mathematical problems.
• Ability to communicate effectively with staff and customers.
• Professionalism.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.
• Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 
• Specific vision abilities required by this job include close vision and distance vision.
• May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20lbs on occasion.


Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.

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Sales & Marketing: Ticket Sales
Account Executive-Group & Season Sales - Kansas City Royals (Kansas City, MO)

JOB SUMMARY:
To sell the total product mix including full and partial season ticket plans as well as group tickets and suites. The ideal candidate must be an aggressive, experienced sales professional who possesses the ability to grow an existing client base to its fullest potential. Candidate must have the ability to take a consultative approach in understanding client needs as they relate to company products and services. In addition to client development, this individual will be responsible for new business development through referrals, networking and relationships developed in tandem with community organizations.

RESPONSIBILITIES:
• Conduct sales presentations to businesses, organizations and individuals in Kansas City and the surrounding market place.
• Coordinate and execute sales calls on potential customers through cold calling, prospecting and referrals from current customers.
• Attain individual and department sales goals as set by the Director of Sales
• Manage schedule to achieve daily and weekly goals for calls, contacts and appointments
• Generate new business through area businesses and organizations
• Develop new group sales programs and special events
• Maintain accurate documentation of prospecting and sales activity
• In conjunction with the Entertainment and Event Operations Departments, coordinate logistics and assist in the execution of group events
• Visits prospects and customers during home games
• Other duties and responsibilities as assigned by the Director of Sales

REQUIREMENTS:
• A minimum of two (2) years work experience in sales and/or customer service. Proven ability to meet goals and work well with co-workers and supervisors in a team environment
• Strong organizational and time management skills
• Excellent oral communication, customer service and problem solving skills
• Ability to function in fast-paced environment, handles multiple projects and meet deadlines
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
• Ability to travel around the stadium visiting clients during home games. Must be able to escort and show potential customers various seating options and facilities around the stadium as well.
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Available to work flexible hours including holidays, evenings and weekends
• Available for some travel outside the Kansas City area as needed

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Kansas City metro area?
2. Do you have a minimum of two (2) years work experience in sales and/or customer service?
3. Are you able to work flexible hours including holidays, evenings & weekends?
4. Are you available for some travel outside the Kansas City area as needed?


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Sales & Marketing: Database Marketing/Analytics
Senior Manager – Data Science - Milwaukee Brewers (Milwaukee, WI)

The Milwaukee Brewers Baseball Club is seeking a Senior Manager – Data Science to build and develop the data science capabilities for the club’s Business Operations. The Senior Manager – Data Science will work closely with the Senior Director – Strategy & Analytics to research, develop and test mathematical, statistical, and predictive models to support all departments across Business Operations.

Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

·         Lead and develop the quantitative analysis practice for the Brewers’ Business Operations

·         Research, develop, and test mathematical, statistical, and predictive models to support all departments across Business Operations (including but not limited to ticket sales, marketing, food & beverage, retail, and strategy)

·         Work with software development team to design and build decision-support systems and tools

·         Work with the Brewers’ IT department to manage all strategic aspects of data collection and housing, including the CRM and ticketing databases, providing recommendations to senior management on products and usage as well as helping lead all programming and dashboard development

·         Partner with the Brewers’ IT department to assess all related data systems, processes, and capabilities in order to lead any changes necessary to optimize the club’s analytical approach

·         Directly manage one full-time data analyst

·         Communicate findings directly to senior management, providing strategic data-driven recommendations across the business

·         Recommend sources and techniques for proprietary data collection and organization

·         Perform other related duties as assigned

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

·         Expertise in mathematical and statistical programming (e.g., Python, R, Mathematica)

·         Proficiency with SQL and relational databases

·         Experience with visualization tools such as Tableau and MicroStrategy

·         Creative thinker with excellent analytical and problem-solving skills

·         Ability to effectively communicate complex concepts to a non-technical audience

·         Demonstrated desire and ability to act as a leader and mentor to junior analysts

·         Relevant work experience as well as proof of independent projects and studies strongly preferred 

Education and/or Experience

Master's degree (M. A.) or equivalent, with Ph.D. preferred, in Statistics, Mathematics, Operations Research, Econometrics, Computer Science (Machine Learning), or a related field; minimum of five years’ work experience in mathematical, statistical, and predictive modeling (optimization, statistics, and machine learning).

Computer Skills  

To perform the job successfully, an individual should have strong working experience in programming languages such as Python, R, and Mathematica; SQL and relational databases; visualization tools such as Tableau and MicroStrategy; individual should also have working knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.           

Other Skills and Abilities        

Creative thinker with excellent analytical and problem-solving skills; ability to effectively communicate complex concepts to a non-technical audience.                                  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Hours                                      

Business hours are Monday – Friday 9 am – 5pm, however, additional hours may be required on weekends, evenings and some holidays.


Note: This position was originally posted on the Brewers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brewers employment site.

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Sales & Marketing: Database Marketing/Analytics
Database Architect - New York Mets (Flushing, NY)

Department: Business Intelligence & Analytics
Location: Citi Field; Flushing, NY

The Mets are looking to bring data to the forefront of how our business is run. The Database Administrator/Developer will work with the Analytics team to support our existing database and data warehouse infrastructure, and oversee the growth the system to meet our expanding data needs.

Essential Duties & Responsibilities: 
•    Develop, implement, optimize, and troubleshoot Extract / Transform / Load (ETL) processes.
•    Manage the Business Intelligence data warehouse to support reporting and analytics
•    Develops detailed data models for ticket sales, MLB reporting, customer relations, and sponsorship efforts
•    Develop processes ensuring data standards, security, stewardship, lineage, and metadata management.
•    Spearhead efforts to identify, obtain, and integrate new data sources useful for decision-making.
•    Drive business report creation across multiple departments from our Enterprise Data Warehouse including metadata mapping, Business Intelligence technology use, and overall automation of standardized reporting across the organization.
•    Oversee all aspects of database operations, including defining and resolving database problems, tuning the server for performance, and managing storage.
•    Responsible for appropriate documentation development, including requirements, design, code documentation, test plans, and other related documents.
•    The successful candidate is comfortable learning new technologies, conducting unsupervised research and sharing findings with the department.

Qualifications:
•    Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or related field.
•    Business intelligence, data warehousing, and/or data integration experience.
•    Proven data modeling experience.
•    Thorough knowledge of data warehouse design and integration principles
•    Knowledge of Microsoft SQL server maintenance and operations.
•    Experience using XML and/or JSON formatted data.

Required Skills:
•    Knowledgeable about software development best practices and long-term maintainability of code
•    Ability to effectively diagnose, isolate, and resolve complex problems pertaining to data infrastructure, integrity, and incompatibilities
•    Experience supporting or using statistical and/or data mining applications.
•    Experience in a .NET programming language desirable.
•    Familiarity with any of application development and/or web technologies is desirable.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What is your salary expectation for this position? Please provide a range.


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Sales & Marketing: Database Marketing/Analytics
Coordinator, Business Intelligence - New York Mets (Flushing, NY)

Department: Business Intelligence & Analytics
Location: Citi Field; Flushing, NY

This position is responsible for daily and seasonal data collection, as well as the data input, data maintenance and standardization efforts of the Business Intelligence and Analytics Department.

Essential Responsibilities:
•    Data collection and input across NY Mets ticketing, sponsorship and marketing departments. Data will include ticket sales information, prize wheel statistics, and sponsorship contract details. Some of this data will need to be cleansed or otherwise reformatted. 
•    Work closely with ticket sales managers in building sales campaigns, translating campaign requirements into demographic lists for sales representatives. 
•    Use SQL queries to retrieve business information, respond to ad hoc requests and write reports using information from our database. Prior knowledge of SQL is a plus. 
•    Game day responsibilities: manage the prize wheel, its staff, and attendant equipment.
•    Implementation and oversight of seasonal Prize Wheel and Survey programs. 

Qualifications
•    Excellent oral and written communication skills.
•    Close attention to detail
•    Proficiency in Microsoft Excel
•    Curious self-starter who learns new concepts quickly
•    An ability to work without immediate supervision
•    An ability to ask for help when out of one’s depth
•    Comfortable being uncomfortable with new skills
•    Independent research of technical subject matter.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?
2. What is your salary expectation for this position? Please provide a range.
3. What excites you about this position?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - New York Yankees (Bronx, NY)

Description:    

The Group Sales Account Executive is responsible for maximizing group ticket revenue through new sales initiatives and renewals. This position is responsible for planning and coordinating large group events.

 

Primary Responsibilities:

  • Generate new group sales revenue through cold calling, in-person appointments and prospecting
  • Responsible for the growth of existing group relationships in order to maximize spend and generate repeat business
  • Provide excellent customer service
  • Coordinate and execute in-game, pre-game and post-game experiences
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Coordinate with other departments to organize and implement group events
  • Exceed weekly and monthly sales goals
  • Maintain CRM records for group customers and prospects
  • Other projects as assigned

 

 

Qualifications and Experience:

  • Minimum one year of sales experience within the sports industry

  • Bachelors Degree in Sports Management, Business or related field

  • Proven customer service skills

  • Ability to multi-task and prioritize

  • Strong written, verbal and interpersonal skills

  • Proficiency in MS Office suite (Word, Excel, Access, and PowerPoint)

  • Proficiency in Microsoft Dynamics

  • Experience using Ticketmaster, Archtics Ticketing System preferred

  • Proficiency in Microsoft CRM database preferred

  • Requires continual attention to detail and high level of organization

  • Ability to maintain confidential and sensitive information

  • Flexible work schedule

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.  The New York Yankees is an Equal Opportunity Employer.  The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Have you worked in a sales role within the sports industry for at least one year?
2. If you answered yes to question one, please provide examples.
3. Yes/No: Do you have housing in or around New York City?
4. Yes/No: Are you able to work flexible hours?


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Sales & Marketing: Ticket Sales
Sales Associate, B.U.C.S. Academy - Pittsburgh Pirates (Pittsburgh, PA)

Job Summary:

This position requires participation in an entry-level growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone (outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.

Responsibilities

  • Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
  • Proactively develop new sales leads daily.
  • Meet or exceed daily, weekly, monthly and yearly sales goals.
  • Meet or exceed daily, weekly, monthly and yearly intangible goals.
  • Schedule appointments, conduct ballpark tours, and sell ticket packages.
  • Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
  • Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
  • Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
  • Attend daily and weekly meetings and training sessions.
  • Other duties as assigned

Position Requirements:

  • Bachelors Degree
  • Proficiency in Microsoft Office Suite
  • Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
  • Previous Sales Experience preferred
  • Proficiency in CRM or related program preferred

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Sales & Marketing: Promotions
Group Sales/On-Field Promotions Intern - Roger Dean Stadium (Jupiter, FL)

Job Description:

*Responsible for coordinating all of the details of the Knothole Gang Kids Club including marketing the program, tracking enrollment, and planning weekly activities

*Sell various ticket packages for special programs and promotions throughout the season, including Recreation Days, Little League nights, and other group outings

*Assist with mascot and player appearances throughout the community

*Organize pre-game activities and EMCEE on-field promotions

*Help maintain the policies of the stadium with regard to customer service and other issues of stadium operations

*Assist in numerous other activities associated with the day-to-day business of a professional baseball team

Experience Required:

*Must be willing to work long hours and weekends

*Must be willing to cooperate and work well with all other areas of the organization

*Must have knowledge of Microsoft Word and Excel

*A working knowledge of Microsoft Photoshop a plus

*Must be willing to complete the internship through mid-September

Salary: Florida State Minimum Wage

Start Date: 01/05/2017

Submit your Resume to: Marissa Korth

M.Korth@RogerDeanStadium.com


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Sales & Marketing: Ticket Operations
Ticket Office - Group Sales Intern - Roger Dean Stadium (Jupiter, FL)

Job Description: 

*Sell season, group, mini-plan and individual tickets for Spring Training 2017 and Florida State League 2017 games

*Acquire a working knowledge of the Tickets.com System

*Assist in the training and supervision of the part-time ticket office staff in all aspects of selling season, group, mini-plan and individual tickets

*Assist in the printing of season, group and mini-plan tickets

*Assist the ticket manager in running the office

*Help in maintaining the policies of the ticket office with regard to customer service and other ticketing issues

*Assist in the execution of mailing season ticket renewals, mini-plans and invoicing

*Help maintain accounts database utilizing CRM and Tickets.com

*Assist the Ticket Manager in leading part-time staff with regard to customer service and day-to-day operations of the ticket office

*Assist in reconciliation of monies from other areas of operations including parking, programs and concourse entertainment 

*Assisting group event coordinators with fulfillment and client servicing

*Calling established leads and generating new leads

*Assist in preparing events

*Game Day duties include preparation of group areas and event detail, administrative tasks and other duties as assigned

Experience Required: 

*Must be willing to work long hours and weekends.

*Must have at least intermediate cash handling skills

*Must be willing to cooperate and work well with all other areas of the organization.

*Must be able to interact and work closely with customers.

*Must be able to pay close attention to details.

*Must have knowledge of Microsoft Excel and Word. Knowledge of Tickets.com is helpful.

*Must be willing to complete the internship through mid-September. 

Salary: Florida State Minimum Wage

Start Date: 01/05/2017

Submit your Resume to: Dustin Davis

D.Davis@RogerDeanStadium.com


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Sales & Marketing: Corporate Sponsorship Sales
Sponsorship Senor Account Executive - San Francisco Giants (San Francisco, CA)

Position:  Sponsorship Senior Account Executive

Reports To:  Director, Sponsorship Sales

Department:  Corporate Sponsorship

Status: Full-Time/Salaried, Exempt

Position Summary:

The San Francisco Giants are seeking a smart, creative, and innovative seasoned sponsorship sales executive who will focus on business development and overall revenue generation as it relates to sponsorship and The San Francisco Giants. S/he will infuse professionalism, energy and creativity into the sales organization and add value to the existing corporate sales team.  The ideal candidate will have at least five years of sponsorship sales experience and a successful track record of prospecting, fostering, and selling, long-term partnerships through a thoughtful, thorough, and structured approach to the market.  S/he will have notable experience developing creative marketing platforms and devising compelling solutions to meet partner objectives.  As such, the Account Executive must understand and convey marketing, advertising, brand, and media research and analytics from the client’s perspective.  This role will be responsible for cultivating leads, developing targeted marketing proposals, securing sponsorship partners, and retaining and activating accounts. 

Position Responsibilities:

  • Develop and present customized proposals to include signage, promotions, naming rights, Hispanic marketing, hospitality entitlements and media (TV, radio, print & digital)
  • Sell sponsorship packages to both new and existing clients based on their marketing objectives and budgets
  • Work within a team environment to achieve the revenue goals for the organization
  • Qualify leads and develop a strategy to close new and existing business in a timely manner
  • Utilize all available resources including the internet, assorted publications, television, and radio to develop a robust target list of potential sponsors/advertisers
  • Maintain account receivables to ensure sponsorship payments are kept up-to-date
  • Service all accounts including day-of-game responsibilities throughout the season
  • Work in tandem with sponsorship services on execution
  • Heavy emphasis on cold calling and new business

Knowledge and Skills:

  • Bachelors Degree required with emphasis in communications, marketing and/or business preferred
  • Minimum of 5-7 years in sports media/sponsorship sales experience
  • Proven ability to network within corporate community with the instinct for selling sports media/sponsorship programs
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast-paced and time sensitive environment
  • Demonstrated experience with Outlook, Word, Power Point, Excel and Photoshop
  • Experience with Salesforce CRM preferred
  • Experience with Scarborough Sports Marketing preferred
  • Exceptional interpersonal and communication skills and adhere to highest ethical standards
  • Ability to work non-traditional hours

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Sales & Marketing: Database Marketing/Analytics
Data Analyst Intern - Seattle Mariners (Seattle, WA)

To apply for this opportunity, please click on this link:  SeattleMarinersDataAnalystIntern

Or, visit:  www.Mariners.com/Jobs

The Seattle Mariners were founded in 1977 as an expansion franchise in Major League Baseball’s American League, and since 1999 have called Safeco Field home. With over 42,000,000 fans having passed through the gates since the Inaugural Game, we continuously strive to create exceptional experiences for our fans. To help us with this, we are currently looking for a talented professional to join our Front Office Sales Team. As a member of this team, you will help support our business processes that drive the delivery of unparalleled customer experiences at “The best ballpark in baseball!

The Position

The Data Analyst Intern will receive practical training and experience while gaining an understanding of how the Sales Department of a Major League Baseball team operates. You will work with other analysts and the Sales Management Team, assisting with the collection, analysis, and reporting of sales related data in an ongoing effort to increase sales productivity. You will assist with efforts to improve upon CRM data integrity, report creation, and quantitative sales analysis. We are looking for a dedicated individual who has the enthusiasm and focus needed to work day to day with our sales team. You will have the opportunity to be exposed to our business, develop your professional skills, and obtain valuable experience that will help you to determine if you would like to pursue a career in the sports industry.

What You Will Do

  • Extract, organize and analyze customer and product related data associated with the Customer Relationship Management (CRM) system, and the ticket sales system (Archtics).
    • Create sales campaigns for the 2017 season, including uploading and organizing leads.

    • Update accounts and contacts to maintain proper corporate account rollup.

    • Perform ongoing CRM maintenance and data entry projects.

  • Assist with reporting and analysis of results from all programs related to ticket sales and customer service for the Sales Department on a daily, weekly, and monthly basis.
  • Create documentation for Sales Department processes and procedures.
  • Assist with data integrity related projects as assigned in order to improve upon customer and account information and accuracy.
  • Assume other duties and responsibilities as assigned.

How You Will Do It

  • Plan and Organize: Prioritize and plan work or project activities. Use time efficiently. Set goals and objectives. Develop realistic action plans.

  • Demonstrate Confidence: Exercise strong interpersonal skills. Effectively communicate and make recommendations based on analytical findings. Create and build positive and productive relationships.

  • Problem Solve: Identify and resolve problems promptly. Gather and analyze information skillfully. Develop alternative solutions. Work well in group problem-solving situations.

  • Collaborate: Effectively build and maintain partnerships with co-workers and other departments. Contribute to the success of the team and organization. Maintain flexibility and react to change appropriately. Communicate and share information with candor that builds trust and enhances relationships.

What You Have

  • Undergraduate or graduate degree in Business, Mathematics, Information Systems, or Computer Science or be enrolled at an accredited four-year college or university pursuing a degree in one of these fields.
  • Work or project related experience developing reports and metrics using various systems and sources which require expertise in data manipulation using database tools/formatting in Excel/PowerPoint.

    • Demonstrated proficiency with SQL Server Management Studio or SQL Server Reporting Services and Microsoft Office (Word, Advanced Excel, PowerPoint and Outlook).

    • Experience with Dynamics CRM a plus.

  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.

  • Proficient in Microsoft Office, with particularly strong skills in Excel.

  • General understanding of sales concepts and business. One prior internship or business analyst work-related experience in sales in the sports, entertainment or hospitality industry is preferred. 
  • Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.

  • Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.

  • Ability to adhere to time and attendance policies and procedures.

  • Flexibility to work evenings, weekends, and holidays.

Our Part-Time Year Round Team Members Enjoy

  • Business casual dress code

  • Complimentary game tickets for select game dates

  • Free on-site parking in Safeco Field garage

  • Transportation benefits

  • Mariners Team Store merchandise discount

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have demonstrated proficiency with SQL Server Management Studio or SQL Server Reporting Services and Microsoft Office (Word, Advanced Excel, PowerPoint and Outlook)?
2. Do you have work or project related experience developing reports and metrics using various systems and sources which require data manipulation using database tools/formatting in Excel/PowerPoint?
3. Do you understand you must follow the link provided to apply for this position?


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Sales & Marketing: Ticket Sales
*Ticket Sales Representative - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking a candidate for a Ticket Sales Representative (October - June) to sell ticket packs, season ticket plans, group tickets and suites for the 2017 season.

Responsibilities include but are not limited to:
- Selling a variety of ticket options from single game tickets to ticket plans over the phone or in person through appointments at Tropicana Field
- Providing customer service for any ticket related issues or questions
- Responsible for maintaining a database of contacts, sales contacts, and sales reports
- Representing the Ticket Sales department at various promotional events and in-game sales tables

Required knowledge/skills/job qualifications:
- Bachelor’s Degree with performance track record focused on excellence
- Passion for a career in the sales & sports profession
- Excellent verbal and written communication skills
- Previous experience in a Part Time, Full Time or Internship role in Team Sports a plus
- Ability to work well with teammates and towards team goals
- The ability to work evenings and weekends
- Successful candidates must be able to process information quickly and accurately, and exhibit an eagerness to learn best sales techniques from more senior personnel
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner
- Candidates with high levels of optimism and persuasiveness will have greater success
- Previous examples of leadership roles assumed and/or initiative taken
- Proficiency in Microsoft Office applications

All offers contingent on satisfactory background check.

All candidates must submit a Youtube video elevator pitch answering the following questions:
•Your Name
•Your School
•Graduation Date
•Why you are passionate about baseball and sales

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please include your YouTube video elevator pitch link here:


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Sales & Marketing: Client Relations/Customer Service
Business Development Manager - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Business Development Manager who will be responsible for developing and maintaining excellent relationships with new and existing clients, increasing client retention. Proactively and reactively communicate with clients to ensure renewal of client agreements. The Business Development Manager is also responsible for building strong work relationships with cross functional teams, including marketing, finance, legal, service delivery and product development.

Responsibilities also include monitoring and advising e-commerce marketing activities at each of their assigned clients in order to drive increased ticket sales to their venues through online channels. Additionally, this position is responsible for stimulating sales efforts by providing access to added-value items, as well as, participating in the development of strategic and tactical sales plans with their corresponding Vice President of Sales.

Essential Job Functions:

  • Seek out and develop new client relationships
  • Maintain client relationships and retention
  • Identify client requests and works with various departments to resolve client issues
  • Maintain excellent understanding of our products and services to understand client needs
  • Respond to incoming requests to cancel an agreement and persuade clients to renew
  • Proactively contact clients identified as at risk of nonrenewal and ensure that every avenue to retain the client has been addressed
  • Identify opportunities to increase client satisfaction
  • Maintain a database of client outcomes to assist with reasons clients are retained or contracts not renewed 
  • Identify business processes that could be implemented or modified to enhance client satisfaction and reduce the risk of loss of clients
  • Primary sales contact for ticket stock and hardware purchases for all assigned clients
  • Provide qualified referrals for Tickets.com partner programs
  • Work with TDC’s Client Marketing Manager to identify and prioritize current clients that will benefit from eCommerce, social networking and electronic marketing best practices.
  • Share eCommerce best practices with assigned clients, promote online sales channels and opportunities in support of overall Tickets.com strategic objectives
  • Manage and ensure that applicable documents are generated and are in place throughout a sales cycle (as it relates to ticket stock and hardware sales only)
  • Provide customer service to existing accounts to generate repeat business
  • Work with internal Finance team to assist in financial tracking of accounts
  • Interface with appropriate Client Service Representatives to gain understanding of client needs and expectations • Cultivate, manage, and grow client relationships in order to deliver excellent customer service and value to our clients -communicate with clients on a regular basis
  • Manage and track client-related projects to include developing timelines, deliverables, and extensive communication; internally and externally
  • Special projects as needed

Position Requirements:

  • 3 or more years of experience in a marketing or operational role, preferably account specific or field marketing, i.e. developing marketing programs or best practices for clients
  • 2 or more years of experience with online marketing, search engine marketing, email marketing and search engine optimization a plus
  • Event marketing experience a plus
  • Strong ability to develop, execute and analyze marketing campaigns and understanding of latest trends
  • Detail-oriented self-starter, able to access deficiencies in department and launch programs/solutions to streamline tasks
  • Must be able to multi-task, working independently and with others both internally and externally
  • Must be extremely detail oriented, deadline driven and have the ability to work in a fast-paced environment
  • Ability to identify, analyze, and proactively respond to problematic situations, render sound judgment, and provide recommended courses of action when necessary
  • Proven ability to work with a broad variety of clients across all levels

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Washington Nationals (Washington, DC)

Summary:

Are you looking to join a highly motivated team of sales professionals and are seeking to develop a rewarding career with high earning potential selling group season ticket plans?

Reporting to the Senior Manager, Group Sales, the Account Executive of Group Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company sales and retention programs through assigned duties to achieve optimum ticket sales volume and ensure the desired sales results.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities: 

  • Sell traditional group ticket and premium group ticket packages (including nightly suite rentals, hospitality areas and all-inclusive club tickets).
  • Develop, sell and manage fully-integrated major group theme nights.
  • Sell season plans (including Full, Half, Partial and Mini plans).
  • Expand existing book of business by prospecting for new group and season ticket package clientele.
  • Conduct a heavily weighted amount of daily efforts through outbound phone calls.
  • Maintain timely and accurate computerized records of all sales efforts and results in Nationals CRM platform. 
  • Attain individual and departmental sales goals (groups and seasons) as set forth by management.
  • Visit and host sales prospects and customers during Nationals home games and sales events.
  • Identify opportunities to up-sell and cross-sell current clients.
  • Provide exemplary customer service and exhibits timely follow-up skills.
  • Submit prompt and accurate reports and maintains up-to-date account and theme night records.
  • Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience.
  • Minimum of two (2) years’ work experience in professional sports ticket sales and customer service.
  • Minimum of two (2) years’ work experience specifically in professional sports season, group or suite sales.

Knowledge, Skills, and Abilities necessary to perform essential functions: 

  • Excellent verbal and written communication and sales presentation skills.
  • Excellent customer service and problem solving skills.
  • Ability to network with and present to the region’s top decision makers.
  • Ability to manage several complex projects simultaneously while working to meet deadlines.
  • Strong ability to work well with co-workers and supervisors both within and across departments.
  • Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office.
  • Ability to complete basic contract invoices, templates and outlines.
  • Consistent, punctual and regular attendance.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Able to navigate the ballpark to visit clients during home games and escort potential customers on tours of various seating/hospitality options.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements:

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years work experience in professional sports ticket sales and customer service? If yes, please explain.
2. Yes/No. Do you have experience selling group tickets or suites? If yes, please explain.


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Sales & Marketing: Ticket Sales Management
Vice President, Ticket Sales & Client Services - Washington Nationals (Washington, DC)

Summary:

The Vice President, Ticket Sales & Client Services is responsible for overseeing all aspects of ticket sales and service departments. As a key member of the Consumer Revenue team this role will contribute to the strategic vision for the department and execute the sales and service initiatives aimed at growing revenues.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Oversee a team of 50+ ticket sales and service employees.
  • Assist in the development and implementation of the overall ticketing strategy that will maximize revenue and customer satisfaction in conjunction with the budget expectations of the organization
  • Develop and implement annual sales plan with rolling 1, 3, and 6 month action plans to maximize sales revenues
  • Responsible for development of strategies and systems to motivate staff and accomplish ticket sales and  service goals
  • Develop and implement sales training program for existing and new sales staff, including Directors, Sales Managers, Sales Representatives and Coordinators
  • Create and maintain a constant teaching/learning environment for all staff aimed at implementing best practices in the areas on sales and client services
  • Develop and implement commission structures, bonus incentives and non-financial benefits to motivate, recognize and reward sales and service departments
  • Manage ticket sales and support staff to effectively utilize client data and maintain high standards of service.
  • Continuously evaluate businesses processes to create efficiencies in the sales, delivery and customer service disciplines.
  • Responsible for helping to bridge gaps between departments, create better synergy and encourage a team oriented atmosphere both within department and with other disciplines.
  • Establish annual budgets for Ticket Sales and Client Service Departments
  • Analyze and control expenditures of department to conform to budgetary requirements.
  • Monitor weekly results of ticket staff for measuring productivity and results.
  • Work in conjunction with the Business Strategy and Analytics Department to manage market research, assess data, and evaluate inventory to identify areas of growth, improvement, or opportunity to generate incremental ticket revenue
  • Oversee post-season and special event ticketing
  • Perform other duties as assigned by the Senior Vice President, Consumer Revenue and the Chief Revenue & Marketing Officer

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree in Business, Marketing or Sports Management, or equivalent military experience.
  • A minimum of 8 years sales experience required
  • A minimum of 3 years demonstrated experience leading and managing sales teams                                                                                                                              

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent oral, written and listening communication skills
  • Ability to effectively teach nuanced sales and client servicing techniques to both tenured and new staff members
  • Outstanding leadership, sales and motivational skills
  • Detail oriented, logical, and methodological approach to problem solving
  • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
  • Strong organizational skills
  • Ability to work under pressure in fast-paced environment
  • Ability to meet challenging sales objectives in a high profile, competitive marketplace
  • Ability to adapt to change in the work environment, multi task, manage competing demands and frequent changes
  • Ability to travel as needed
  • Proficient in MS Word, Excel, and Power Point
  • Previous formal sales training preferred
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 8 years experience in sales?
2. Yes/No. Do you have a minimum of 3 years experience leading and managing sales teams?


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