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Current available jobs in Sales & Marketing:


» Seasonal Ticket Sales Representative, Spring Training Facility - Chicago Cubs (Mesa, AZ)
» Seasonal Business Operations Associate, Spring Training Facility - Chicago Cubs (Mesa, AZ)
» Account Executive, Premium Sales - Houston Astros (Houston, TX)
» Game Crew Member - Kansas City Royals (Kansas City, MO)
» Inside Sales Representative - Kansas City Royals (Kansas City, MO)
» Angels Baseball - 2014 Strike Force (Part time) - Los Angeles Angels of Anaheim (Anaheim, CA)
» Corporate Partnerships Associate - New York Mets (Flushing, NY)
» Host/Hostess - Premium Services (Part Time) - New York Yankees (Bronx, NY)
» Junior Sales Associate (Part Time) - New York Yankees (Bronx, NY)
» Corporate Partnership Associate - Pittsburgh Pirates (Pittsburgh, PA)
» Sales and Marketing Assistant - Florida Operations - Pittsburgh Pirates (Bradenton, FL)
» Ticket Operations Assistant (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)
» Seasonal Ticket Seller - Florida - Pittsburgh Pirates (Bradenton, FL)
» Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)
» Ticket Office Assistant - Salt River Fields - Spring Training Home of the Arizona Diamondbacks & Colorado Rockies (Scottsdale, AZ)
» Business Analyst - San Diego Padres (San Diego, CA)
» Business Analyst, Data Warehouse Coordinator - San Francisco Giants (San Francisco, CA)
» Sponsorship Account Executive - San Francisco Giants (San Francisco, CA)
» Sponsorship Sales Account Manager - San Francisco Giants (San Francisco, CA)
» *Internship (Game Entertainment) - Tampa Bay Rays (St. Petersburg, FL)
» *Internship (Corporate Sales and Service) - Tampa Bay Rays (St. Petersburg, FL)
» *Internship (Ticket Sales and Service) - Tampa Bay Rays (St. Petersburg, FL)
» *Internship (Promotions) - Tampa Bay Rays (St. Petersburg, FL)
» *Internship (Membership Services) - Tampa Bay Rays (St. Petersburg, FL)
» Inside Sales Representative - Texas Rangers (Arlington, TX)
» Representative, Inside Sales - The San Diego Padres (San Diego, CA)
» Client Service Representative - Tickets.com (Phoenix, CA)
» Director, Premium Sales & Service - Washington Nationals (Washington, DC)
» Director, Ticket Sales - Washington Nationals (Washington, DC)
» Account Manager, Ballpark Enterprises - Washington Nationals (Washington, DC)
» Inside Sales Representative - Washington Nationals Baseball Club (Washington, DC)



Sales & Marketing: Box Office Ticket Seller
Seasonal Ticket Sales Representative, Spring Training Facility - Chicago Cubs (Mesa, AZ)

ROLE

The Chicago Cubs organization are looking for motivated, competitive, and career driven individuals to sell Cubs Park in Mesa, Arizona. The Ticket Sales Representative position is a seasonal position (January – April) that is entry level and focused on selling season, group, and individual ticket packages. This seasonal position is a great opportunity to build your sales and marketing career within the Sports Industry. No relocations expenses will be provided.

RESPONSIBILITIES

  • Research, prospect and establish leads – via direct phone contact, networking, and industry events.
  • Meet or exceed weekly and monthly sales goals.
  • Build relationships to provide repeat business and excellent customer service.
  • Ability to work at outside events to promote the new Spring Training ballpark.
  • Provide superior service to clients, existing ticket holders, prospects and single game customers.
  • Attend and assist with game day responsibilities at all home games.
  • All other duties as assigned by Director of Sales.

REQUIRED QUALIFICATIONS

  • Demonstrated ability to effectively manage multiple initiatives simultaneously.
  • Demonstrated customer service skills.
  • Effective communication skills, both written and oral.
  • Highly motivated with a desire to meet and exceed stipulated goals.
  • Passionate about baseball and personal drive to grow within the organization.
  • Must be available to work from January – April
  • Ability to work non-standard work hours with variable schedule, to include weekends.
  • Bachelor’s degree from an accredited university.

PREFERRED QUALIFICATIONS

  • 1 – 2 years prior sales experience.
  • Experience using Pro Venue ticketing system.

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Ticket Sales Management
Seasonal Business Operations Associate, Spring Training Facility - Chicago Cubs (Mesa, AZ)

The Chicago Cubs organization are looking for a motivated, competitive, and career driven individual to assist with the sales and marketing efforts of Cubs Park in Mesa, Arizona for the upcoming 2015 Spring Training season. The Business Operations Associate position is a seasonal position (October, 2014 – April, 2015), and provides a great opportunity to learn the business side of Spring Training. This seasonal position will be part-time and hours will range between 20-30 hours per week.

RESPONSIBILITIES

  • Assist the Mesa Operations department with off-season planning for the upcoming season.
  • Provide superior service to clients, existing ticket holders, prospects and single game customers.
  • Develop and manage ticket sales collateral for 2015 spring training season.
  • Help coordinate fulfillment of local Mesa corporate partnership agreements.
  • Attend and assist with game day responsibilities at all home games.
  • Build relationships to provide repeat business and excellent customer service.
  • Ability to work at outside events to promote Spring Training.
  • All other duties as assigned by Mesa Business Operations staff.

REQUIRED QUALIFICATIONS

  • Demonstrated ability to effectively manage multiple initiatives simultaneously.
  • Demonstrated customer service skills.
  • Effective communication skills, both written and oral.
  • Proficient in Microsoft Office, with a focus on Outlook, Word, Excel, and PowerPoint.
  • Possess effective project management skills.
  • Must be available to work from October – April on a part-time basis.
  • Ability to work non-standard work hours with variable schedule, to include weekends.
  • Bachelor’s degree from an accredited university.

PREFERRED QUALIFICATIONS

  • 1 – 2 years prior sales and marketing experience.
  • Experience with a sports franchise.

The Chicago Cubs are an Equal Opportunity Employer


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Sales & Marketing: Premium/Suite Sales
Account Executive, Premium Sales - Houston Astros (Houston, TX)

Department: Ticket Sales & Service
Supervisor: Director, Premium Sales
Classification: Full Time/Non-Exempt

This position will be responsible for exceeding premium sales goals and contribute to the overall goal of maximizing revenue in all premium areas of Minute Maid Park.  

Essential Functions:

Premium Sales

•    Assist in the development of marketing materials and programs that relate to the premium areas.
•    Continuous solicitation of new business through a progressive cold-call campaign.
•    Handle incoming premium focused calls.
•    Actively prospect and research new sales leads.
•    Assist in all areas to help meet (and/or exceed) sales goals for premium areas.
•    Maintain a high renewal rate with intent to up-sell.
•    Maintain and extend current client contracts.

Operations and Customer Service

•    Maintain database records for all clients and prospects.
•    Provide superior customer service to clients and prospects.
•    Assist in processing invoices and additional ticket orders.
•    Must be detail oriented with excellent follow up and communication skills.
•    Ability to work in a very fast-paced environment while sometimes balancing varying other job duties.
•    Contribute positively to the sales team atmosphere by developing a strong working relationship within the office.


Qualifications- Required Competencies & Skills:

•    Flexibility to work long hours, evenings and weekends.
•    High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum.
•    Understands need for data integrity and pays attention to maintaining accurate and timely data.
•    Must possess strong interpersonal skills with the ability to work closely with clients and other staff members.
•    Persuasive personality and strong relationship building and networking skill.
•    Creative, energetic and proactive approach to work.
•    Ability to anticipate needs within department and outside of immediate responsibilities.
•    Must be very organized, flexible and able to work in a fast-paced environment.

Education and/or Experience:

•    College degree in marketing, sales, business administration or related field or 2+ years of relevant and related experience in premium sales (sports or entertainment environment). 
•    Demonstrated quick learner with ability to handle multiple projects and meet deadlines.
•    Ability to work well with different personalities.
•    Proficient in Microsoft Word, Excel and PowerPoint.
•    Strong writing, proposal creation and organizational skills.
•    Creative marketing and sales minded individual.
•    Able to demonstrate a high level of organization and sales resourcefulness.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2+ years of relevant/related premium sports (or entertainment) sales experience?


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Sales & Marketing: Game Operations/Presentation
Game Crew Member - Kansas City Royals (Kansas City, MO)

(Part Time)

POSITION: Kansas City Royals – Game Crew Member(part-time position)

DESCRIPTION:
Assist Kansas City Royals Event Presentation and Production staff with the implementation of pre-game and in-game promotions, fulfilling sponsorship commitments, and the execution of special events taking place on non-game days and game days while displaying an energetic, enthusiastic, friendly and outgoing attitude.

GAME DUTIES:
• Pre-game activities:

o Pre-game meeting - Receive duties & instructions for game.
o Pre-game ceremony/activities/performance
o Live Shots
o In-game promotion preparation
• In-game activities
o In-game promotion execution
o Stadium host assistant
• Post-game activities
o Assist with any scheduled post-game ceremonies or performances.
o Prepare and assist with post-game win celebration.
o Wrap-up meeting & clean space as needed.

SPECIAL EVENTS:
• Possible Duties:

o Ceremony/performance
o Promotion preparation
o Promotion execution

TECHNICAL COMPETENCIES:
The following competencies are important qualities to look for in successful individuals to be considered for Game Crew.
• Positive Thinking & Attitude
• Adaptability
• Problem Solving
• Planning Orientation
• Self-Development

MINIMUM QUALIFICATIONS:
• 18+ and a high school graduate by January 1, 2015
• Candidates must have reliable transportation and live in or close to the Kansas City area
• Knowledge of the game of baseball is preferred
• No candidate may presently be affiliated with or be a representative of any other semi-professional or professional athletic franchise.
• The ability to work in and enjoy a fast pace environment
• Flexible evening/weekend/holiday schedule
• Good communication skills
• Ability to take direction, think on his/her feet, stay calm in stressful situations while displaying first class customer service.
• Must be able to carry/move/handle 15 pounds
• Self-starter, pro-active, highly motivated, detail oriented

LOCAL APPLICANTS ONLY.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No. Are you at least 18 years of age and a high school graduate by January 1, 2015 ?
2. Yes or No. Do you live in the Kansas City area and have reliable transportation?
3. Yes or No. Are you able to work evenings, weekends, and holidays?
4. Yes or No. Are you able to work in and enjoy a fast pace environment?
5. Yes or No. Are you able to take directions, think on your feet, stay calm in stressful situations while displaying first class customer service?
6. Yes or No. Are you able to carry/move/handle 15 pounds?
7. Yes or No. Are you currently affiliated with or a representative of any other semi-professional or professional athletic franchise?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Kansas City Royals (Kansas City, MO)

JOB SUMMARY
The Kansas City Royals seek aggressive, committed, energetic individuals to sell Royals season ticket packages and group tickets. This is an entry level position with room for advancement. We are looking for individuals that are highly motivated, competitive and committed to developing a career in the sports industry. Expected hire date is January 2, 2015.

ACCOUNTABILITIES
• Conduct telephone campaigns to acquire new business, retain current customers and generate incremental revenue.
• Make a minimum of 75-100 outbound phone calls per day
• Meet or exceed weekly, monthly and yearly ticket sales goals
• Maintain accurate documentation of all correspondence, prospects and feedback
• Assist customers in securing the preferred programs, seats and events that best fit their needs
• Provide superior service to all customers
• Represent the Club in a positive and professional manner during home games and select events
• Other related duties as required


REQUIREMENTS
• Excellent oral communication, customer service and problem solving skills
• Proven ability to meet goals and work well with co-workers and supervisors in a team environment
• Strong organizational and time management skills
• Ability to function in fast-paced environment, handles multiple projects and meet deadlines
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
• Consistent, punctual and regular attendance
• Available to work flexible hours including holidays, evenings and weekends

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Kansas City area?
2. Are you able to work flexible hours including holidays, evenings & weekends?
3. Are you at least 18 years old?


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Sales & Marketing: Game Operations/Presentation
Angels Baseball - 2014 Strike Force (Part time) - Los Angeles Angels of Anaheim (Anaheim, CA)

Job Description: The Strike Force is a cheerleader-like interactive squad that perform various tasks at Angels Baseball home games. Game presentation activities include t-shirt launches, prize giveaways and trivia contests performed live on the stadium's video board.  Strike Force members also serve as ambassadors at a variety of community events.

Qualifications:

  • Candidates must be willing to devote a large percentage of time to the Strike Force, including availability for all designated home games, community appearances and other mandatory events in and around Southern California.
  • Candidates must have a flexible schedule for nights, weekends and holidays.
  • Candidates must be comfortable performing activities and interacting with fans on camera in front of 40,000+ people. Must also be comfortable wearing cheerleader-like attire.
  • Prior performance, entertainment and/or broadcasting experience preferred.
  • Candidates must have outstanding communication skills and a positive, energetic personality. Must provide quick and professional responses in any situation.
  • Must be reliable, punctual, and courteous. Good listening skills and ability to work with brief instruction.
  • Knowledge of the game of baseball is preferred.

Local Greater Los Angeles and Orange County applicants only please!!


In order to be considered, you must attach a letter of interest and in that letter, explain why you think you would be a good Strike Force Member.  Also, please attach a copy of your resume with this online application.  If you have already emailed or mailed in an application or letter of interest for this position, please make sure you fully complete this online application process as well.

For more information about the Strike Force please click here.


Must apply no later than Friday, November 21th at 11:59 pm EST.  The hiring managers will contact applicants at their discretion.  Please limit follow up phone calls and emails.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you live in Orange County, CA or surrounding area?
2. Yes or No: Are you at least 18 years of age?
3. Yes or No: Do you have the ability/desire to work unusual hours including nights, weekends and holidays?


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Associate - New York Mets (Flushing, NY)

Summary:

The Corporate Partnership Associate position will have set start and end dates; January through October of 2015. The individual must be eligible to work at least 35 hours per week.

Essential Duties and Responsibilities:

  • Conduct research on key business categories and companies to identify prospective corporate partners 
  • Work with the partnerships team to pursue active prospects, including meeting preparation and assisting with proposal development
  • Work closely with other departments to develop successful promotions, in-game features and charitable programs to meet potential and existing partners’ goals and objectives
  • Implement partner promotions and on-site activation programs: tabling, sampling, kids’ instructional clinics, etc.
  • Arrange VIP hospitality – ballpark tours, batting practice visits, etc.
  • Assist with planning and execution of special events
  • Manage ticket requests
  • Coordinate charity donations
  • General support for department as required: answer phones, schedule meetings, filing, mailing, faxing and copying

Qualifications:

  • Ability to prioritize and multi-task with attention to detail and deadlines
  • Strong organization and communication skills
  • Ability to build positive working relationships throughout the organization
  • Team player with dedication to highest level of standards and excellence
  • Professional conduct and demeanor
  • Proficiency in Microsoft Office Suite and Adobe Photoshop
  • Availability to work flexible hours including nights, weekends and holidays
  • Driver’s license required

Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time.  The employee is frequently required to sit and must regularly lift and/or move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What qualifications do you have that you believe will make you successful in this position?


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Sales & Marketing: Client Relations/Customer Service
Host/Hostess - Premium Services (Part Time) - New York Yankees (Bronx, NY)

Description:

Support the Manager of Suite Services in building, maintaining and elevating customer service levels. Hosts and Hostesses will also escort guests and will work with the concierge to provide assistance when necessary.  This position requires an autonomous, energetic individual willing to work flexible hours.
 

Primary Responsibilities:

  • Greet guests in a friendly and courteous manner

  • Escort guests to their suites

  • Assist guests with problems & services

  • All other duties as assigned

 

Qualifications and Experience:

  • Bachelor’s degree and prior customer service experience preferred but not required

  • Strong verbal, interpersonal, customer service and leadership skills

  • Ability to interact and communicate with individuals at all levels

  • Demonstrated ability to juggle multiple requests

  • Must be available to work 81 regular season home games, potential post season games and non-baseball events

  • Requires attention to detail and ability to adapt to changing and high pressure situations

  • Must become familiar with the Stadium’s policies, procedures and how to navigate the building

  • Ability to anticipate needs, assess situations and act accordingly

  • Ability to work autonomously as well as in a team setting in a respectful and courteous manner

  • Flexible work schedule and ability to work in an outdoor stadium environment
     

 

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. River Operating Company, Inc. is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have prior customer service experience?
2. Yes/No: Are you available to work all of the regular season home games, potential post season games and non-baseball events?
3. Yes/No: Are you aware that this position will require a flexible work schedule including working nights, weekends and holidays?
4. Yes/No: Do you have experience working in high pressure situations?


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Sales & Marketing: Premium/Suite Sales
Junior Sales Associate (Part Time) - New York Yankees (Bronx, NY)

Description: The Junior Sales Associate team supports the Premium and Season Ticket Sales departments in selling all inventory at Yankee Stadium including, but not limited to, premium seating, suites, season tickets, partial plans, and group tickets. Under the guidance of the Inside Sales Manager and Senior Premium Specialist, Junior Sales Associates will have the opportunity to learn about the sales process and develop their sales techniques.

Junior Sales Associates will participate in a rigorous sales development program geared to prepare entry level candidates for a career within the sports industry.

Primary Responsibilities:
• Identify and sell available ticket inventory by generating leads via outbound calls, along with in-game events
• Participate in sales and retention efforts including, but not limited to, the servicing and up-selling of existing and new accounts
• Manage interactions with clients and prospects by utilizing a customer relationship management database (CRM)
• Participate in sales promotions and game day activities
• Other duties as assigned

Qualifications and Experience:
• Preferred candidates are currently in their Junior/Senior year of college or a recent college graduate
• Proficiency using Microsoft Office and Outlook
• Prior experience working in sales, sports or entertainment preferred
• Strong work ethic and desire to build a career in professional sports
• Proven customer service experience
• Strong written, verbal and interpersonal skills
• Proven time management and organizational skills
• Ability to work flexible hours in an outside stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. River Operating Company, Inc. is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior experience working in sales?
2. Do you have housing in or around New York City?


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Sales & Marketing: Corporate Sponsor
Corporate Partnership Associate - Pittsburgh Pirates (Pittsburgh, PA)

**Please apply via http://careers.pirates.com **

Summary

Provide support and assistance to the Corporate Sponsorship Department for all partnership activations, client entertainment activities and general office duties.

Responsibilities

  • Assist department with game day activities including pre-game Federal Street activities,  on-field pre-game ceremonies and post-game sampling.
  • Assist in gathering and organizing photos and videos for end of season recaps.
  • Assist with department events such as player appearances, coaches clinics, field days, sponsor hospitality events and social media activities.
  • Assist with office duties such as photocopying, filing, data entry and mailings.

Qualifications

  • Bachelor's Degree in Marketing, Sports Management, Sales or equivalent. 
  • Experience in client entertainment and event planning. 
  • Knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, Outlook). 
  • A minimum of one year of client service experience in a related field.
  • Prior experience with professional or collegiate sports organization preferred
  • Experience with Photoshop preferred

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Sales & Marketing: Ticket Operations
Sales and Marketing Assistant - Florida Operations - Pittsburgh Pirates (Bradenton, FL)

**Please apply via http://careers.pirates.com**

Summary

The primary focus of this position will be sales and marketing.  This position will assist with daily activities performed by the sales and marketing staff while supporting additional aspects of the Florida Operations department as needed, including game day operations and special events.

Responsibilities

Research corporate partnership and ticket sales leads and create prospect lists for sales staff.  
Create flyers and other marketing collateral for promotions and special events.   
Maintain accurate inventory of promotional items.   
Assist with coordination of special events such as the Pirates Charities Spring Training Golf Classic,Pirates Pep Rally, Spring Training Women's Clinic, 5k Home Run, etc.   
Game day operations for Spring Training and Bradenton Marauders games, which may include stadium setup and breakdown, conducting fan surveys, guest relations activities, and assisting with the execution of corporate partner and group outing elements.   
Assist with promotional and community relations appearances, including but not limited to representing the Pirates at networking events, coordinating player and mascot appearances, and operating inflatables and other games. 
Setup and breakdown of special events.   
Maintain records and collect proofs of execution of media advertising campaigns.   
Research best practices from other teams in the areas of sales and marketing.   
Call prospects to recruit support, activities, and donations for Marauders theme nights.   
Assist with the coordination of Marauders Clubs, such as the Kids Club, Silverauders,Thirsty Thursday Club, and Lady Marauders.   
Complete all other projects and tasks as assigned by Manager, Sales & Marketing.   
Assist with ancillary events as necessary including High School Tournaments, Baseball Camps,    
Corporate Meetings, etc.   
Assist with ticket sales, services, and operations.   
Call prospects to sell season or group ticket packages.   
Assist in shooting and editing video footage and still photography in support of Florida Operations marketing efforts.   
Pull tarp if necessary on gamedays.   
Perform other tasks as needed by other Florida Operations Staff.

Requirements

Candidate must have an interest in sales and/or marketing.   
Experience with Microsoft Office software.

Desired

Experience with Microsoft Publisher.   
Working to complete or completion of a Bachelor's Degree in Sports Management, Sports Marketing,Communications, or a related field.   
Experience with basic video editing software (such as Imovie, Windows Movie Maker, etc.)


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Sales & Marketing: Ticket Operations
Ticket Operations Assistant (Seasonal) - Pittsburgh Pirates (Pittsburgh, PA)

Job Summary
This seasonal position is responsible for processing ticket orders and assisting ticket office personnel with various responsibilities, in addition to various game day Ticket Office activities.

Primary Responsibilities
• Process ticket orders, which includes: data entry, shipping tickets and trouble shooting.
• Assisting ticket operations personnel with payment processing and order fulfillment.
• Support window ticket sellers, which requires: answering questions, trouble shooting problems and ensuring work is done correctly.
• Ensure that the window ticket seller banks are accurate and balanced.
• Receive and process payment transactions and ensure the accuracy of daily payment report.
• Assist the ticket sales staff with customer service requests, will call requests, sending tickets, processing of urgent orders and resolving of pressing issues.
• All other duties as assigned by the Manager, Ticket Operations.
• Assist the ticket office personnel with miscellaneous duties.
• Answering telephone calls, responding to emails, calling customers, participating in meetings, etc.

Required Qualifications
• High School Diploma or GED
• Knowledge of Microsoft Office Applications

Desired Qualifications
• Associates Degree in Business Administration or related field
• Customer relations experience
• Ticket office experience

Please Note
This position is seasonal with no relocation assistance or health and welfare benefits.
 


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Sales & Marketing: Ticket Sales
Seasonal Ticket Seller - Florida - Pittsburgh Pirates (Bradenton, FL)

**Candidates must apply through http://careers.pirates.com to be considered**

Summary

Responsible for assisting in all areas of ticketing operations, box office operations, and season ticket holder services for Spring Training and the Bradenton Marauders

Responsibilities

  • Process walk-up ticket sales at the McKechnie Field Box Office using the tickets.com  
  • Answer all incoming phone calls to the ticket extension and return all voicemails  
  • Process all completed new and renewal season ticket orders in tickets.com  
  • Keep an updated database of all season ticket holder paperwork and information  
  • Assist with any ticket requests, relocation requests, or customer service issues  
  • Assist in the execution of printing and mailing season ticket orders  
  • Work the will call window on selected games  
  • Provide exceptional customer service to all customers  
  • Print and sort will call orders each game  
  • Assist in the processing of group ticket orders  
  • All other duties as assigned by supervisor.

Requirements

  • High school diploma or equivalent  
  • Proficiency in Microsoft Word and Excel  
  • Minimum one year experience with cash register or cash handling responsibilities
  • Bachelor's degree preferred
  • Previous experience with a ticketing system, preferably tickets.com preferred

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Sales & Marketing: Ticket Sales
Inside Sales Representative - Pittsburgh Pirates (Pittsburgh, PA)

Job Summary

This position requires participation in a 9 month career growth-oriented sports sales development program. This is an entry level position focused on selling full season tickets, partial plans, group tickets and all of our premium products including club seats and suites via the telephone ( outbound and inbound) and face to face meetings at PNC Park and out of office appointments. This program provides extensive training and teaches sales skills and fundamentals as well as presentation skills. The intent of the program is to expand the employee's ability to a level that will merit consideration for a promotion to a full time sales position.
 

Responsibilities

• Make a minimum of 100 outbound sales calls daily from provided lists to individual buyers, businesses, churches, schools, canceled plans as well as referrals.
• Proactively develop new sales leads daily.
• Meet or exceed daily, weekly, monthly and yearly sales goals.
• Meet of exceed daily, weekly, monthly and yearly intangible goals.
• Schedule appointments, conduct ballpark tours, and sell ticket packages.
• Provide superior customer service to clients, existing ticket holders, prospects and any inbound calls.
• Represents the Pirates in the most positive way on game days when interacting with clients and prospects at Pirates sales tables or at their seats.
• Supports the Premium Seating, new Business Development, Service and Retention, and Group Sales departments as needed.
• Attend daily and weekly meetings and training sessions.
• Other duties as assigned.
 

Qualifications

• Bachelors Degree
• Proficiency in Microsoft Office Suite
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
 

Preferences

• Previous Sales Experience
• Proficiency in CRM or related program.
 


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Sales & Marketing: Ticket Operations
Ticket Office Assistant - Salt River Fields - Spring Training Home of the Arizona Diamondbacks & Colorado Rockies (Scottsdale, AZ)

The Ticket Office Assistant will assist the Ticket Manager and Assistant Ticket Manager with the management and supervision of all ticket operation functions including staffing, cash management, inventory management and ticket order processing for Salt River Fields - Spring Training.  The Ticket Office Assistant is a part-time/seasonal job with no benefits.  The rate of pay is $10.00/hour.  We anticipate a start date of January 5 2015, and an end date of April 4 when the 2015 Spring Training Season ends.  The first few months we plan to schedule the position 20-25 hours a week.  We anticipate the number of hours will increase during the Spring Training season.  This position will require schedule flexibility.

The following represents some of the functions the Ticket Office Assistant will assist with:

-Hiring, training and supervising sellers and leads

-Invoicing of season ticket holders, seat upgrades, exchanges, refunds, relocations, etc.

-Providing excellent customer service

-Processing payments for season tickets, group tickets, and individual tickets

-Printing and distributing tickets

-Managing inventory

We are looking for the following skills in applicants:

-A minimum of 6 months Ticketmaster Archtics and/or Host experience

-1 year customer service and/or sales experience

-1 year cash handling experience

-Proficiency in MS Office

*In addition, all applicants must be able to pass a pre-employment background check and drug screen

*Please include resume and cover letter when applying for this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have ticket sales experience? If so, please describe the software you used and your general knowledge of ticket operations.
2. Do you have supervisory and/or training experience? If so, please describe.
3. Please describe your customer service and/or sales experience. If none, please write NONE.
4. Please describe your cash handling experience. If none, please write NONE.
5. Please describe your experience with MS Office applications. If none, please write NONE.
6. Do you understand this position is part-time/seasonal with no benefits and pays $10/hr?
7. Do you have any other commitments between January 5, 2015 and the beginning of April 2015 that would affect your schedule with us?
8. The 2015 Spring Training Season is currently scheduled to begin on March 3 and end on April 4 and is a critical time for our operation. Are there ANY dates (including nights/weekends) you are not available to work during this time?
9. Is there anything else about yourself that you would like us to know when evaluating your application?


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Sales & Marketing: Database Marketing/Analytics
Business Analyst - San Diego Padres (San Diego, CA)

DUTIES & RESPONSIBILITIES:

  • Partner with organizational leaders to fulfill data requests including, but not limited to, ticket sales/operations, sponsorship, marketing, hospitality, and Petco Park events.
  • Improve breadth, depth, and efficiency of organizational data reporting and analysis across all business units using internal business intelligence tools.
  • Collaborate with marketing department to develop ways of measuring and tracking effectiveness of various marketing campaigns and develop theories for optimization of marketing resources.
  • Assist senior business analyst in ad-hoc ticket analysis, including but not limited to, pricing, inventory optimization, secondary market management, and attendance/revenue projections.
  • Partner with CRM Manager on various data integration projects, new lead imports, list building and system updates using Microsoft Dynamics CRM and/or SQL code.
  • Collaborate with IT and various third parties to integrate new sources of data into CRM to create 360-degree customer profiles
  • Work with head of strategy and analytics along with senior business analyst in various projects, as needed.

JOB REQUIREMENTS: Must meet the following minimum requirements:

·Minimum of a 4-year Bachelor’s degree or educational equivalent in Economics and/or Statistics or other closely related field.

·Minimum of 1-3 years of experience in managing and analyzing large data sets

·Proven track record of results in a fast paced environment.

·Proficient to advanced computer skills in Microsoft Office including Word, Excel, and Outlook.  Demonstrated experience in  SQL code a must.

·General knowledge of office skills, use of office equipment (copier, laser printers, fax machine, telephones, computers).

·Excellent understanding and demonstrated success in building, motivating, and leading teams.

·Strong personnel management, collaboration, communication, time management and organizational skills.  Proven ability to multi-task and manage projects on strict deadlines in an extremely fast paced environment.

·Possess high degree of discretion, integrity, professionalism, and accountability

·Excellent written and verbal skills.  Proven ability to correctly use punctuation and grammar

·Minimum physical requirements:  able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds

·Fluently bilingual in English/Spanish a plus

·Consistent, punctual and regular attendance.

·Professional image and demeanor.

·Strong ability to work with others in a collaborative, team environment.

·Able to work flexible hours including evenings, weekends, holidays and extended hours as needed.

·Able to travel as needed.

The San Diego Padres are an Equal Opportunity Employer.


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Sales & Marketing: Box Office Database Administration
Business Analyst, Data Warehouse Coordinator - San Francisco Giants (San Francisco, CA)

Title: Business Analyst, Data Warehouse Coordinator

Department: Strategic Revenue Services

Supervisor: Vice President, Strategic Revenue Services

Principal Function:

The San Francisco Giants are seeking an accomplished Business Analyst, Data Warehouse Coordinator with data analysis and design experience to contribute toward the success of our analytics team. Responsibles include gathering, managing and analysizing information to determine sales trends, to evaluate marketing activities, and to support functions such as pricing, incentives and general decisionmaking.  This role will play a lead role in developing the methods for delivering sales and analytic information throughout the company using reports and dashboards to a variety of devices.

Responsibilities May Include:

  • Serve as a business analyst in analyzing information and developing strategies related to the organization’s revenue objectives
  • Interpret and communicate data to support the company’s decision making processes.  Acquire, analyze and store transactional data from sources such as the ticketing system, ballpark access system, retail operation, concessionaire, etc.
  • Maintain and deliver this data to in-house functions such as reporting and customer relationship management system in a reliable and timely fashion
  • Collaborates with IT department to define procedures for developing and maintaining replicated data from various sources
  • Coordinate and facilitate “data” relationships with associated organizations such as Tickets.com, MLBAM, Qcue, Givex, and Centerplate
  • Maintain a seat by seat sales database after each game to profile customer purchasing patterns for future marketing opportunities
  • Produce a predictive model to forecast future ticket sales and suggest marketing strategies based on the forecast
  • Regulate and organize the Suite Rental System to ensure effective sales and revenue reporting for the Executive Sales Team
  • Prepare on a regular basis reporting updates on a variety of sales activities including group, suites, special events, dynamic pricing and current promotional offers
  • Research and identify data presentation tools to enhance reporting to various internal clients.
  • Create and tailor new ticket packages based on past purchasing patterns along with current marketing campaigns to generate multi-game purchases
  • Assist in the analytics and reporting of various special assignments for the entire organization
  • Assist with other initiatives of the Strategic Revenue Services group

Requirements:

  • Bachelor’s degree from an accredited college or university in Business, Technology, Statistics, or related field
  • Strong analytical and organizational skills with the ability to multi-task in a high-paced environment
  • 2 to 4 years of data and analytical experience
  • Strong knowledge of MS Excel, MS Access, MS Powerpoint preferred
  • Experience with SQL Server highly recommended
  • Must be able to work well with others in a team setting
  • Experience working in a project-based environment with emphasis on meeting deadlines
  • Excellent written and verbal communication skills and interpersonal skills
  • Must be able to handle confidential matters with discretion and diplomacy
  • Ability to work unconventional hours
  • Experience interacting with customers to gather and understand their business and technical requirements
  • Strong project and process management skills


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Sales & Marketing: Corporate Sponsorship Sales
Sponsorship Account Executive - San Francisco Giants (San Francisco, CA)

Position: Sponsorship Account Executive
Reports To: Director, Sponsorship Sales
Department: Corporate Sponsorship
Status: Exempt
Position Type: Full-Time


Position Summary:
The San Francisco Giants are seeking an experienced sponsorship sales executive who will focus on business development and overall revenue generation as it relates to sponsorship and The San Francisco Giants. More specifically, this role will be responsible for cultivating leads, developing targeted marketing proposals, securing sponsorship partners, and retaining and activating accounts.

Position Responsibilities:

  • Develop and present customized proposals to include signage, promotions, naming rights, Hispanic marketing, hospitality entitlements and media (TV, radio, print & digital)
  • Sell sponsorship packages to both new and existing clients based on their marketing objectives and budgets
  • Work within a team environment to achieve the revenue goals for the organization
  • Qualify leads and develop a strategy to close new and existing business in a timely manner
  • Utilize all available resources including the internet, assorted publications, television, and radio to develop a robust target list of potential sponsors/advertisers
  • Maintain account receivables to ensure sponsorship payments are kept up-to-date
  • Service all accounts including day-of-game responsibilities throughout the season
  • Work in tandem with sponsorship services on execution
  • Heavy emphasis on cold calling and new business


Knowledge and Skills:

  • Bachelors Degree required with emphasis in communications, marketing and/or business preferred
  • Minimum of 4-7years in sports media/sponsorship sales experience
  • Proven ability to network within corporate community with the instinct for selling sports
  • Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast-paced and time sensitive environment
  • Demonstrated experience with Outlook, Word, Power Point, and Excel
  • Experience with Salesforce CRM preferred
  • Experience with Scarborough Sports Marketing preferred
  • Exceptional interpersonal and communication skills and adhere to highest ethical standards
  • Ability to work non-traditional hours

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Sales & Marketing: Sponsorship Services/Activation
Sponsorship Sales Account Manager - San Francisco Giants (San Francisco, CA)

Position: Sponsorship Sales Account Manager
Reports To: Director, Sponsorship Sales
Department: Corporate Sponsorship
Status: Exempt
Position Type: Full-Time


Position Summary:
The San Francisco Giants are seeking an experienced sponsorship sales and business development executive. This position will focus primarily on identifying potential sponsors, growing existing sponsors, developing targeted marketing programs and servicing accounts for all Giants-related events at AT&T Park.

Position Responsibilities:


• Research and identify potential categories and specific companies who might be a good addition to the Giants family of corporate sponsors.
• Develop and present customized proposals to include signage, promotions, naming rights, Hispanic marketing, hospitality entitlements and media (TV, radio, print & digital)
• Sell sponsorship packages to both new and existing clients based on their marketing objectives and budgets, while maintaining the integrity of the organization
• Work within a team environment to achieve the revenue goals for the organization
• Qualify leads and develop a strategy to close new and existing business in a timely manner
• Research the internet, publications, television, radio, etc and generate a list of potential sponsors and advertisers to be contacted regarding marketing opportunities for AT&T Park and GMG properties
• Maintain account receivables to ensure sponsorship payments are kept up-to-date
• Service all accounts including day-of-game responsibilities throughout the season
• Work in tandem with sponsorship services on execution
• Heavy emphasis on cold calling and new business


Knowledge and Skills:


• Bachelors Degree required with emphasis in communications, marketing and/or business preferred
• 5-8 years in sports media/sponsorship sales experience
• Proven ability to network within corporate community and sell sports media/sponsorship programs
• Goal oriented, self-starter with strong work ethic and ability to manage multiple projects in a fast-paced and time sensitive environment
• Demonstrated experience with Outlook, Word, Power Point, and Excel
• Experience with Salesforce CRM preferred
• Experience with Scarborough Sports Marketing preferred
• Exceptional interpersonal and communication skills and adhere to highest ethical standards
• Ability to work non-traditional hours
 


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Sales & Marketing: Game Operations/Presentation
*Internship (Game Entertainment) - Tampa Bay Rays (St. Petersburg, FL)

The Game Entertainment Internship with the Tampa Bay Rays is designed to assist RaysVision and the Game Entertainment Team in execution of all Tampa Bay Rays home games at Tropicana Field:
 

In fulfilling this responsibility, duties may include:

  • Assist with various live interactive activities, promotions, entertainment, and fan contests during Rays games and events.
  • Assist live show stage management (anthem singer, emcee, special guests, etc.)
  • Book and handle all communication with color guards.
  • Contribute creative ideas for different executions of in-game elements.
  • Assist with planning and execution of weekday and weekend themed nights and concerts.
  • Assist with scoreboard message website processing and management.
  • Help to fulfill sponsorship contractual elements including first pitches, presentations and in-game element executions and run proof of performance reports for each client.
  • Contribute in writing game scripts using TSE ScriptPRO software.


The ideal candidate will have the following qualifications:

  • Outgoing and friendly personality.
  • Prior experience in live entertainment (preferably in sports).
  • Strong organizational and inter-personal skills.
  • Ability to handle multiple projects simultaneously.
  • Excellent writing and communication skills.
  • Knowledge of baseball, music and entertainment.
  • Computer skills (Proficient in all Microsoft Office programs)

All candidates must meet the following criteria:

  • Qualified candidates must be available for the entire duration of the internship (Febuary 2 - through October 30, 2015)
  • Applicants must be able to work all home games and events as well as normal office hours.
  • Intern is responsible for local housing.
  • All offers contingent on satisfactory background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available for the entire duration of the internship (Febuary 2 - through October 30, 2015)?


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Sales & Marketing: Corporate Sponsorship Sales
*Internship (Corporate Sales and Service) - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays Corporate Sales and Service Department is looking for driven, committed, detail-oriented individuals to participate in a season-long internship opportunity. The 9-month position will allow each intern to experience a portion of the corporate sales season, as well as fulfillment of corporate partnership agreements during the baseball season. If necessary, the Rays may extend the position into the off-season.

Interns will work closely with department staff to develop comprehensive sponsorship proposal and recap presentations, execute the elements of current sponsorship agreements and coordinate sponsor hospitality. To ensure an extraordinary educational experience, these individuals will be encouraged to propose and develop an independent project from start to finish. Candidates must be able to govern themselves and take initiative, but also communicate and cooperate with teammates and accept direction from department staff. Interns are encouraged to participate in various community outreach opportunities presented to Rays employees. They will have the opportunity to hear from organization executives and collaborate with other departments to develop a well-rounded understanding of the organization and industry.

Position Requirements:
• Strong organizational and multi-tasking skills
• Strong attention to detail, research and analytical skills
• Ability to meet deadlines
• Excellent communication skills
• Initiative, creativity
• Professionalism, punctuality, enthusiasm and energy
• Proficiency in Microsoft Excel, Word, PowerPoint, Adobe Photoshop
• Photography skills preferred but not required
• Interest in a career in sports
• Some background in sports preferred but not required
• Clean driving record, ability to drive manual transmission preferred

• Must have the ability to handle moderate physical labor

 

General Information:
• The internship will run January 12th – October 4th

• An hourly wage will be provided for this position

• 30 - 40+ hours per week, depending on game schedules and duties, including nights, weekends and some holidays
• Local housing and reliable transportation required
• All offers are contingent on a satisfactory background check

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available for the entire duration of the internship (January 12th – October 4th)?


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Sales & Marketing: Ticket Operations
*Internship (Ticket Sales and Service) - Tampa Bay Rays (St. Petersburg, FL)

The Sales and Service department of the Tampa Bay Rays is seeking energetic, outgoing, and enthusiastic individuals who have a desire to work with our sales team to support and drive awareness of our various sales initiatives.  The Sales & Service internship provides a learning experience for those looking to develop their knowledge and skills surrounding sports business operations. Candidates must meet the following criteria:
 

Responsibilities:

·         Work all game days/nights and any other assigned events as well as normal office hours.

·         Provide unsurpassed customer service to prospects and current clients over the phone, in the office and at games or other events.

·         Assist customer service efforts (mailing invoices, tickets, etc.) and other office tasks.

·         Help with planning and organizing of various sales initiatives and programs.

·         Coordinate the setup and breakdown of group events.

·         Prepare suites for game days and work premium events as needed.

·         Aide in data entry and reporting

Qualifications:

·         Must have customer service and/or sales experience.

·         Currently enrolled in college or a recent graduate.

·         Must be able to work a flexible schedule with long hours to include 81 regular season home games.

·         Desire to be a sales industry leader.

·         Ability to work as a team player.

·         Proficient in basic computer software programs.

·         Excellent communication and customer service skills.

·         Effective time management and organizational skills.

All candidates must meet the following criteria:

·         Qualified candidate must be available for the entire duration of the internship (February 3 - October 10, 2015)

·         Applicants must be able to work 40+ hours per week, including nights, weekends and some holidays

·         All candidates must have local housing

·        Provide at least one reference with name and phone number

 Offers are contingent on a satisfactory background check

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available for the entire duration of the internship (February 2, 2015 through October 10, 2015)?


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Sales & Marketing: Consumer Promotions
*Internship (Promotions) - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are seeking a creative, hard-working and team-oriented individual to assist with daily responsibilities in the Marketing and Game Entertainment department. This individual will gain valuable experience marketing our Major League Baseball team at Tropicana Field and throughout the Tampa Bay region. Using impeccable event planning skills, this individual will assist in marketing our team by coordinating a wide variety of appearances with our mascots and Ray Team.

Responsibilities:

·         Work with the Promotions Coordinator to create and manage the appearance calendar for our mascots and Ray Team.

·         Track all incoming appearance requests and respond accordingly.

·         Work closely with other departments to aide in coordinating their outside events. These departments include Corporate Partnerships, Community Relations, Broadcasting and Communications.

·         Coordinate all specific details pertaining to each event by working with vendors to create a comprehensive event prospectus.

·         Assist in scheduling staff to appear at all events.

·         Maintain performance standards by appearing at events to assist and evaluate staff.

·         Assist with planning and execution of themed nights and stadium experience elements.

·         Communicate with vendors, agencies and other departments to successfully implement game-day themes.

·         Assist in the booking of entertainment for Family Fun Days, theme nights, DJs and musical performers.

·         Assist in the management of promotional giveaways.

 

The ideal candidate will have the following qualifications:

·         Experience in event planning is not required, but recommended.

·         Excellent communication skills (via phone, e-mail, letters, etc.)

·         Positive and friendly personality

·         Ability to handle multiple projects simultaneously

·         Self starter

·         Ability to work weekends and long hours

·         Computer skills in Word, Excel, PowerPoint

·         Some sports experience preferred

·         Knowledge of baseball

·         Must be able to work all home games (April-October) including nights, weekends and holidays

The following are brief internship guidelines:

·         Internship will run from January 12, 2015 through October 4, 2015

·         Intern must be available for all game days and events and normal office hours

All offers contingent on satisfactory background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available for the entire duration of the internship January 12, 2015 through October 4, 2015?


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Sales & Marketing: Client Retention/Customer Service
*Internship (Membership Services) - Tampa Bay Rays (St. Petersburg, FL)

The Tampa Bay Rays are looking for a positive, detail-oriented, and committed individual to participate in a season-long internship opportunity. The Membership Services intern will assist in providing an outstanding experience for all Rays Members.

Responsibilities include, but are not limited to:

·         Provide customer service support for Rays Members

·         Assist in the development and execution of Rays Membership campaigns and special events

·         Communicate with third-party partners and various departments to successfully implement Rays Membership promotions

·         Develop innovative strategies to increase engagement with membership program

·         Track communication and feedback from Rays Members

·         Aid in management and upkeep of Rays Card technology at Tropicana Field

·         Assist in recruitment, training, and management of Membership Services game day staff as well as aid game day staff with Rays Card related issues

·         Assist with various special projects as needed

Qualifications:

·         Bachelor’s degree in sports management, business, communications, marketing, public relations, or related field

·         Customer service and management experience preferred

·         Ability to develop effective and collaborative working relationships

·         Excellent verbal and written communication skills (via phone, email, letters, etc.)

·         Ability to handle multiple projects simultaneously and meet deadlines, with strong attention to detail

·         Must be able to work all home games, including nights, weekends, and  holidays

All candidates must meet the following criteria:

·         Qualified candidates must be available for the entire duration of the internship (1/12 - 10/4/15)

·         All candidates must have local housing

·         Offers are contingent on a satisfactory background check

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you available for the entire duration of the internship January 12, 2015 through October 4, 2015?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Texas Rangers (Arlington, TX)

Description

The Inside Sales position is responsible for producing revenue through the sale of full-season tickets, mini-plan packages, group tickets and luxury suites, primarily to businesses in and around the Dallas-Fort Worth Area Metroplex. Direct functions include the development and service of new and past customers, continual prospecting and communication with the business community and a strong commitment to success and building quality relationships. 

ESSENTIAL FUNCTIONS:

  • Selling Texas Rangers full season tickets, mini plan packages, group tickets and suites
  • Meeting or exceeding weekly, monthly and/or long term goals
  • Provide great customer service to all accounts
  • Will be required to make no less than 60 - 75 calls per day
  • Recruiting of new business with emphasis on networking and cold calling
  • Significant emphasis placed on self-generated lead acquisition
  • Must organize leads/prospects for weekly reporting
  • Visit clients on game days
  • Participate at events such as the Season Ticket Holder Picnic, Fan Fest and trade shows

Requirements

QUALIFICATIONS:

  • MUST HAVE PASSION FOR TICKET SALES AND STRONG WORK ETHIC
  • Experience in ticket, group, season, suite or sponsorship sales preferred
  • College degree required
  • Excellent customer service and computer skills
  • Excellent communication skills.
  • Must possess a high level of energy.
  • Must be a motivated self-starter.
  • Time management skills are crucial.

Note: This position was originally posted on the Texas Rangers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Texas Rangers employment site.

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Sales & Marketing: Ticket Sales
Representative, Inside Sales - The San Diego Padres (San Diego, CA)

Please No Phone Calls or Emails.

JOB DESCRIPTION:
If you are an individual seeking the first step in your sports career and are pursuing a tremendous career opportunity, the San Diego Padres have an open door. This is an entry-level position focused on making outbound phones calls to fans and local businesses in an effort to set face to face appointments at Petco Park. Throughout the program, the representative will be responsible for an individual goal and top performers will be considered for growth opportunities within the San Diego Padres organization. As a whole, the Inside Sales department is designed to build a career foundation for ambitious individuals looking to make an impact in the sports industry.

JOB RESPONSIBILITIES:

·Reports daily to Managers, Membership Development

·Make a minimum of 80 telephone sales calls per shift from provided lead lists and active prospecting to set up face to face appointments at Petco Park

·Provides top notch customer service to callers from our main ticket line as well as maximizes sales from this source

·Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats

·Additional responsibilities as assigned by Managers, Membership Development

QUALIFICATIONS:

·A strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn

·Individuals must be self-starters and comfortable making cold calls

·College degree required

·Fluently bilingual in English/Spanish a plus

·Individuals must be proficient in Microsoft Office including Word, Excel, and Outlook.

The San Diego Padres are an Equal Opportunity Employer. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Where did you graduate from college?
2. Do you speak and write fluent Spanish?
3. What was your best learning experience working in sports?
4. Why do you think you would be successful in sales?
5. Why the San Diego Padres?


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Sales & Marketing: Client Relations/Customer Service
Client Service Representative - Tickets.com (Phoenix, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. At Tickets.com, we're a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Client Services Representative to support our client Camelback Ranch stadium, spring training homes of the Los Angeles Dodgers and Chicago White Sox. This position will work primarily at Camelback Ranch stadium. The Client Services Representative is responsible for creating and maintaining events and reports for our clients on Tickets.com ticketing software. The Client Services Representative is also responsible for maintaining relationships with Tickets.com's MLB clients. Additional responsibilities include, season account support, on-sale support, and system training and support.


If you think you're a good fit for the position and the team, we’d love to hear from you!


Position Requirements:

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum two (2) years of experience in client / technical support or related activities.
  • Minimum two (2) years of experience with ticketing software strongly preferred.
  • Box office experience preferred.
  • Computer proficiency essential MS Office Suite; knowledge of UNIX preferred; ability to easily learn new technology as needed.
  • Must be personable and client-oriented.
  • Excellent communication skills, ability to listen carefully, commitment to communicate, professionally, clearly and in a timely manner.
  • Detail oriented, organized, proven ability to follow up on tasks.
  • Self-starter, able to prioritize and work independently with minimal supervision.
  • Work effectively under pressure.
  • Remote evening and weekend availability, as required including having high speed home internet access.
  • Valid Driver License and vehicle insurance.

Tickets.com is an Equal Opportunity Employer.


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Sales & Marketing: Premium/Suite Sales
Director, Premium Sales & Service - Washington Nationals (Washington, DC)

Summary:

The Director, Premium Sales & Service primary focus is to implement, direct, evaluate, measure and supervise all strategies relating to the Premium Sales & Service Department, including the sale and renewal of Suites and all Club spaces - Lexus Presidents Club, PNC Diamond Club, Gold Glove Club, Club 3 and the Championship Boxes at Club 24.

The incumbent will also be initially responsible for carrying an individual book of business, both to help drive towards the department’s revenue goals, but also to better understand and strategically activate against the day-to-day nuances of the premium sale in the Washington, DC marketplace.

Essential Duties and Responsibilities:

  • Manage the staffing, finances, strategy and planning for the team's premium sales efforts in order to help the organization achieve its goals.
  • Oversee the development, administration and execution of all new sales, service and renewal initiatives, collateral, sales tracking/reporting and post-sale communications.
  • Oversee development and maintenance of ongoing prospect list for new premium and suite sales opportunities.
  • Assist organizational leadership on the development of premium sales products, areas and renovations related to the ballpark master plan.
  • Develop and execute long-term/short-term strategy regarding new sales and retention of existing clients.
  • Develop and direct new business sales campaigns.
  • Develop and execute annual renewal plan as well as oversee referral programs.
  • Develop plans/efforts regarding individual team suite rental programs.
  • Develop strategies as needed for non-traditional initiatives such as business development events.
  • Research, identify, cultivate and target new areas for growth of premium sales.
  • Work with Premium Service Department to coordinate event activities to strengthen relationships with all new and existing suite holders.
  • Create a culture of enthusiasm and service excellence that aligns with our organizational values.
  • Create tools to maximize purchase and usage convenience including regulatory compliance, inventory utilization, administrative burden and other client ticketing and financial return objections.
  • Develop and maintain strong, cooperative inter/intra departmental relationships.
  • Collaborate with Ticket Sales and Ticket Services on premium up sell opportunities, Season Plan Holder suite usage opportunities and other ticket sales initiatives as needed.
  • Perform other duties and responsibilities as assigned by the Vice President, Ticket Sales, Service & Operations.

 Requirements:

 Minimum Education and Experience Requirements

  • Bachelor’s Degree or equivalent degree.
  • Minimum of 5 years industry related experience.
  • Minimum of 4 years client management experience in premium sales and service.
  • Minimum of 2 years experience in a supervisory role.

Knowledge, Skills, and Abilities necessary to perform essential functions:

  • Understands the need for data integrity and pays attention to maintaining accurate and timely data.
  • An effective communicator orally and written with excellent interpersonal skills.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
  • Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Competent keyboard skills to produce accurate and well-presented documents and presentations.
  • Ability to operate under pressure.
  • Proficient with basic budget management and calculations.
  • Ability to deliver effective results, meet tight deadlines and targets.
  • Ability to travel around the ballpark visiting clients during home games with the ability to escort and show clients.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed
  • Strong ability to create and thrive in a team environment.
  • Attention to detail including excellent time management and organizational skills.
  • Strong work ethic and a desire to build a career in professional sports.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements 

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 4 years of client management experience in premium sales and service? If yes, please explain.
2. Yes/No. Do you have a minimum of 2 years experience in a supervisory role?


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Sales & Marketing: Ticket Sales Management
Director, Ticket Sales - Washington Nationals (Washington, DC)

Summary:

The Director, Ticket Sales is responsible for managing all NATS PLUS Membership sales, Premium Season Plan sales, and group ticket sales for the Nationals.  Responsibilities include management, setting ticket sales goals and sales strategies, supervising at least 15 staff members, and maintaining a working relationship with Ticket Services and Ticket Operations management.  This position will report to the Vice President, Ticket Sales, Service & Operations as a strategic partner with the other department Directors to effectively position and promote the Nationals in the marketplace.

Essential Duties and Responsibilities:

  • Direct management of Sales Managers, including but not limited to Manager, Group Sales.
  • Lead and develop and a team of sales representatives that include season ticket sales and group ticket sales, but not limited to, hiring, training, supervising, managing, reviewing and promoting these team members.
  • Sales tracking and commission reporting to the Ticket Operations and Finance Departments.
  • Develop strategies, procedures, and goals to increase premium, season and group sales for the Nationals.
  • Develop an annual ticket sales budget that delineates sales by product category (i.e., season tickets, mini-plans, groups, etc…), price scale, and marketing expenses.
  • Maintaining adequate, well-organized inventories of sales tools.
  • Develop ticket sales and customer retention principles and systems that permeate all ticket sales functions across all departments with customer retention and ticket sales as the primary goal.  Ticket sales and customer retention programs must be developed and implemented within the sales staff with the goal of building fan loyalty.
  • New business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and tracking results.
  • Develop procedures for outbound sales and marketing efforts, particularly with respect to the Nationals new business development, that addresses sales and service practices, Prospecting & Lead generation, data capture and database management.
  • Prompt, accurate daily and weekly reports to the Vice President, Ticket Sales, Service & Operations tracking actual sales and expenses versus budget.
  • Perform other duties and responsibilities as assigned by the Vice President, Ticket Sales, Service & Operations.

Minimum Education and Experience Requirements:

  • Bachelor’s Degree required
  • A minimum of six to eight (6-8) years’ work experience in professional sports ticket sales and customer retention.
  • A minimum of four (4) years’ work experience specifically in professional sports season ticket and group sales.
  • A minimum of two (2) years’ work experience as senior level manager or Director.

Knowledge, Skills, and Abilities necessary to perform essential functions: 

  • Experience in sales and sales management training.
  • Proven ability to meet deadlines and quotas.
  • Proficient skills in computer including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs including Tickets.com and Microsoft CRM.
  • Excellent oral communication and customer service problem solving skills.
  • Basic mathematical and writing skills.
  • Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Consistent, punctual and regular attendance.
  • Professional image and demeanor.
  • Strong ability to work well with co-workers and supervisors in a team environment.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements:

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 6 years experience working in professional sports ticket sales and customer service? If yes, please explain.
2. Yes/No. Do you have a minimum of 2 years work experience as a senior level manager or Director? If yes, please explain.
3. Yes/No. Do you have a minimum of 4 years work experience specifically in professional sports season ticket and group sales? If yes, please explain.


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Sales & Marketing: Business Development
Account Manager, Ballpark Enterprises - Washington Nationals (Washington, DC)

Summary:

Ballpark Enterprises is a business venture established to develop new, revenue-generating opportunities for the Nationals and, particularly, dedicated to the non-baseball usage of Nationals Park. Reporting to the Senior Director of Ballpark Enterprises, the Account Manager of Ballpark Enterprises is responsible for account development and management to drive non-game day event sales.  Additionally, this position will work in conjunction with the department to create and sell new business ventures for the Washington Nationals.

Essential Duties and Responsibilities:

  • Responsible for developing accounts for the generation of non-game day event revenue.
  • Create and present client proposals including financials and theming concepts.
  • Maintain an active account list by continually prospecting and developing new accounts.
  • Design, prepare & present non-game day event presentations for targeted accounts in partnership with Senior Director.
  • Assist Senior Director in developing and planning for new business ventures to market and exploit the Nationals brand and other revenue-generating uses of the ballpark.
  • Regularly call on clients and customers to build relationships, prospect and finalize deals.
  • Coordinate and execute sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
  • Attend/staff numerous networking, marketing and community events.
  • Attain individual and department sales goals as set by the Senior Director, Ballpark Enterprises
  • Conduct sales related activities in the field and the office as assigned.
  • Submit planned activities on a daily basis prior to beginning sales day or leaving the office for outside sales calls.
  • Identify opportunities to up-sell current clients.
  • Develop positive customer relations calling on all assigned accounts on a scheduled basis.
  • Submit prompt accurate reports and maintains up-to-date, accurate account records.
  • Maintain adequate, well-organized inventories of sales tools.
  • Conduct market research to identify new business opportunities.
  • Actively collaborate with the Senior Director of Ballpark Enterprises and Ticket Sales Department to develop game day customers into for non-game day business as appropriate.
  • Work in conjunction with the department to produce large-scale, full park events as needed
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree in Business Administration or Hospitality or a related field.
  • A minimum of three (3) years of sales or related experience in the hospitality industry managing accounts and developing new business.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Knowledge of and experience working in the DC area event production, catering and/or restaurant /hotel industry.
  • Specific experience in drafting and presenting event proposals, review and negotiation of event budgets; contractor and vendor sourcing; staff recruitment and management; and new client development.
  • Demonstrated ability to conduct market research, financial projections, and preliminary negotiations of revenue earning opportunities.
  • Demonstrated ability to assist in the coordination of a wide variety of public and private events.
  • Strong communicator with the ability to create, organize and prioritize projects in an entrepreneurial, team-based environment.
  • Ability to take initiative, remain highly organized and meticulous with detail, and demonstrate strong multi-tasking capability.
  • Exemplary writing skills, along with outstanding communications and relationship-building skills.
  • Demonstrated ability to be resourceful and dependable.
  • Ability to work effectively in a team environment as well as ability to make decisions and solve problems as an individual.
  • Excellent interpersonal and verbal communications skills.
  • Frequent evening, weekend and holiday work may be required.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Preferred

  • Knowledge and proficiency in Internet communications technologies, (e-mail, Web, blogs, etc.) and MS Office applications (Excel, Word, PowerPoint).  A basic knowledge of graphic design is a plus.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?
2. Yes/No. Do you have a minimum of 3 years of sales or related experience in the hospitality industry managing accounts and developing new business? If yes, please explain.
3. Yes/No. Do you have a bachelor's degree in business administration, hospitality or a related field?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Washington Nationals Baseball Club (Washington, DC)

Summary:

Reporting to Manager of Sales Development, the Representative of Inside Sales participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry.

The Washington Nationals are seeking motivated and driven individuals to join the Nationals Inside Sales Department for the 2015 season starting in January. These individuals will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual’s career growth as a full menu sports sales representative.  Day to day leadership is provided by the Manager of Sales Development.

This position is a commission driven, part-time position that does not include benefits.

Essential Duties and Responsibilities:

Ticket Sales and Service

  • Sell new full season tickets, partial season tickets, group tickets, and premium seats including nightly suites.
  • Establishes relationships by making outbound phone calls, setting face to face appointments, and booking ballpark tours to current and prospective clients.
  • Meet or exceed daily outbound call volume as set by Manager, Sales Development.
  • Work games, nights, weekends, and holidays as assigned.
  • Meets or exceeds weekly and monthly sales goals.
  • Provides excellent customer service at all times on the phone and in person at Nationals Park
  • Present self in professional manner, and show ability to interact with all levels of the organization.
  • Actively assists customer service efforts by emailing and mailing invoices, tickets, or promotion materials to current and prospective clients.
  • Display high level of integrity, positivity, and accountability in all aspects of the job.                                                                        
  • Maintains computerized records of all season ticket customers and prospective clients with our CRM system.

Thrive in a Team Setting

  • Must be team-orientated, and able to work well in team environment.
  • Performs gameday duties such as visiting clients, providing customer service at the sales table, or answering inbound phone calls.
  • Actively assists with non-game events, such as NatsFest, Picnic at the Park, Select-A-Seat.
  • Represents the Washington Nationals organization at offsite community events promoting Nationals ticket opportunities.
  • Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Four year college degree in Business, Sports Management, or related field.
  • Proficient in basic computer software programs.

Knowledge, Skills, and Abilities necessary to perform essential functions

Required (critical to successful job performance)

  • Attention to detail including excellent time management and organizational skills.
  • Strong communication skills as well as very strong interpersonal skills, both in person and over the phone.
  • Demonstrate ability to deliver effective results and meet tight deadlines in a sales environment.
  • Strong work ethic and passion to build a career in professional sports sales.
  • This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different aspects of the ballpark.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?
2. Yes/No. Do you have a bachelor's degree in Business, Sports Management, or related field?
3. Yes/No. Are you available to start in January?
4. Yes/No. Have you worked in sales? If yes, please explain


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