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Current available jobs in Information Systems/Technical Services:





Information Systems/Technical Services: Technical Support/Help Desk
Field Technician - San Diego Padres - Tickets.com (San Diego, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

 

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

 

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Field Technician to support our client, the San Diego Padres.  The Field Technician will be responsible for all Tickets.com equipment in an assigned geographical area, ensuring the equipment is well-maintained and quickly repaired.  The Field Technician accomplishes this through regular preventive maintenance visits and troubleshooting/repairs by phone or in person.  This position requires that the Technician respond promptly to any issues.

Essential Job Functions:

  • Repair all Tickets.com system-related peripheral equipment.
  • Perform preventive maintenance and repair, as needed on all thermal ticket printers, computers, report writers, CRT’s, modems, terminal servers, ISDN and Frame Relay routers, and networking and data communications gear.
  • Troubleshoot repair problems via telephone.  Site visits can be reduced by effectively troubleshooting over the telephone.
  • Make regularly scheduled preventive maintenance visits to all assigned client and ticket center locations.
  • Continually improve understanding of current technical issues, devices and technologies associated with Tickets.com systems.  Ensure an understanding of Tickets.com system wiring, connectivity and methods for utilizing device indicators to assist in troubleshooting.

 

Position Requirements:

  • Minimum two (2) years Technical experience
  • Technical Degree or equivalent. A+ and Network + preferred.
  • Excellent communication skills, both verbal & written
  • Detail oriented, organized, proven ability to follow up on task
  • Self-starter, able to prioritize and work independently
  • Ability to work well with others and provide constructive feedback
  • Strong listening skills
  • Ability to work effectively under pressure
  • Flexible hours required; must be willing to be available 24 hours per day/7 days a week when necessary
  • Remote evening and weekend work as required including having high speed home Internet access

 

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Network Administration/Services
Security Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

 

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

 

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

 

We are seeking a Security Engineer responsible for the security of company server hardware, software, operating systems, and certain infrastructure applications.  This position will assist with the development of information security standards and procedures, and making recommendations to enhance the security environment. Leads or assists with information security projects. 

 

Essential Job Functions:

  • Develop and maintain information security standards and procedures to help ensure that information assets are adequately protected and the company is compliant with industry best practices and company compliance requirements
  • Work with departments and senior management to implement practices that meet Company standards for information security across various operating departments
  • Run vulnerability/gap assessments and make appropriate recommendations to ensure adequate levels of service and security
  • Analyze and diagnose problems relating to a wide variety of hardware and software issues operating across a range of platforms
  • Audit firewall permission and access policies
  • Identify projects/initiatives to enhance the Company’s security posture and mitigate risks in a UNIX, Windows, and Cisco operating systems based environment
  • Identify, design and coordinate implementation of other security program elements such as security policies, standards, guidelines, patch policy, and security incident response
  • Assess and make recommendations regarding technology architecture, configuration of IT infrastructure and applications to improve security

Position Requirements:

  • AS, BS, BA or equivalent in computer technology
  • Industry Certifications preferred
  • A minimum of three (3) years’ experience required in IT security, including designing, supporting and maintaining security infrastructure
  • Linux and Windows OS experience required
  • Cisco experience required
  • Other Operating Systems may include CentOS, Ubuntu, Fedora, Debian
  • Experience with scripting including: shell, bash, batch, Visual Basic, Perl, and PowerShell
  • Web and Application Packages including: Java, JRM, JBoss, Apache Tomcat
  • SSL Certificates concepts and management tools: OpenSSH and OpenSSL
  • Log Correlation tools including: Splunk, grep, awk, regular expressions, and pattern matching
  • Some knowledge of Host Based Intrusion Detection Systems including: OSSEC, Symantec, McAfee, Sophos, tripwire, Tipping Point, Palo Alto
  • Antivirus identification and mitigation: Understanding of Zero Day Virus, RootKit, and Malware
  • Web Application Firewalls (WAFs) including: ModSecurity, Barracuda, Citrix, Fortinet, RadWare
  • Web Application vulnerabilities and exploits including: Cross Site Scripting, SQL injection, Command Injection, Buffer Overflow, Cookie Poisoning
  • Vulnerability Scanning tools processes and procedures including: Nessus, GFI LanGuard, Open Vulnerability Assessment System (OpenVAS), Qualsys, NCircle
  • Penetration testing tools, concepts and procedures including: Metasploit, nmap/zenmap, Blind SQL injector, Burp Suite, HttpWatch, HTTP Editor, HTTP Fuzzer
  • Knowledge using Wireshark and tcpdump
  • Experience implementing and maintaining high quality operational standards, processes and procedures
  • Strong written and oral communication skills
  • Strong documentation and teamwork skills
  • Ability to multi-task and prioritize assignments
  • Must be well organized and detail oriented
  • Flexible hours required; Must be willing to be available 24 hours per day/7 days a week when necessary
  • Remote evening and weekend work as required including having high speed home Internet access 

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Software Engineer who will be responsible for the design, coding and testing of small software modules as they apply to specific software products.
.
If you think you’re a good fit for the Software Engineer position and the team, we’d love to hear from you!

Essential Functions:

  • Designs, codes, and tests small software modules
  • Own short term planning of IT projects and programs, creating the requirements analysis, functional design, and detailed technical design specifications as they relate to the implementation of a software module
  • Participate in the development of larger modules which may also include collaboratively authoring requirements analysis, architectural designs, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Develop software using at least one programming language and platform
  • Utilize source control tools and related build mechanisms
  • Install and configure software development tools and/or operating systems
  • Debug and correct problems in existing software
  • Estimate the complexity of a certain task and an appropriate schedule
  • Resolve complex software problems/bugs via advanced debugging techniques
  • Follow all company standards, including the software coding standards document

Technical Requirements:

Bachelor of Science in Engineering or Computer Science (or equivalent) is required

At least 2-5 years of Java programming experience, object oriented analysis, design and programming

Candidate must have a strong background in Hibernate/ORM, JDBC and  EJB

Experience in a J2EE application server environment utilizing JMS, JNDI, clustering, and related technologies

Experience in Oracle or other DBMS systems, fluent in SQL & DML constructs critical

Considerable hands on experience w/ HTML, DHTML, CSS, etc. is critical

Experience with a Model-View-Controller framework (Spring, Django, Ruby, etc.) including writing JSP/JSTL views is essential

Background in developing web services (REST, SOAP, etc.) for internal and external integrations, a plus

Experience developing with various third-party JavaScript libraries, such as jQuery, Prototype, Yahoo! UI, Dojo, Google, etc. a plus

Experience integrating front-end code with server-side technology on a large-scale, dynamic, responsive website.

Experience in the use of the PC/Intel or Linux as a software development & deployment platform

Box Office Management or other ticketing experience a plus

Interpersonal Requirements:

Ability to interface with all levels of employees

Specifically to work cooperatively with software engineers, system administrators, product managers and other stakeholders

Ability to work both independently and in a team environment

Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation

Must practice regular & continued self-education

Exercise troubleshooting and problem solving skills

Excellent attention to detail and organization skills

Ability to maintain and meet schedules

Remote evening and weekend work as required including having home internet access

 


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Information Systems/Technical Services: Programmer
Senior Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Senior Software Engineer who will be responsible for designing, coding and testing medium to large software modules as they apply to a specific product.  The Sr. Software Engineer will also create the requirements analysis, functional design, and detailed design specifications as they relate to the implementation of the software.
.
If you think you’re a good fit for the Senior Software Engineer position and the team, we’d love to hear from you!

Essential Job Functions:

  • Designs, codes, and tests medium to large software modules
  • Participates in short term planning of IT projects and programs
  • Participates in group design meetings
  • Analyzes, interpret and make decisions affecting work methods and procedures within an overall program
  • Participates in the development of larger modules which may also include requirements analysis, architectural design, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Develops software using at least one programming language and platform
  • Utilize source control tools and related build mechanisms
  • Install and configure software development tools and/or operating systems
  • Debug and correct problems in existing software
  • Estimates the complexity of a certain task and an appropriate schedule
  • Create the requirements analysis, functional design, and detailed design specifications as they relate to the implementation of a software module
  • Provide direction to less experienced engineers
  • Resolve complex software problems/bugs via advanced debugging techniques
  • Follow all company standards, including the software coding standards document

Position Requirements:

Bachelor of Science in Engineering or Computer Science (or equivalent) is required

A minimum of five years hands-on experience is essential

Excellent communication skills both written and oral are preferred

Must be fluent in at least one structured programming language, preferably Java

Experience with HTML, Perl, JSP, and/or XML required, along with J2EE, JBoss, and JBoss Portal

Familiarity with Object Oriented and multithreaded programming methodologies required

Familiarity with Distributed Systems a plus

Understanding of internationalization and localization essential

Knowledgeable user in Windows and Linux

Experience in the use of the PC/Intel or Linux as a software development platform.

Knowledge of engineering development methodologies is essential

Ability to maintain and meet schedules

Ability to write technical documentation

Excellent organization skills

Detail-oriented individual

Ability to interface with all levels of employees

Self-starter with ability to work under minimal supervision

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: IT Database Management/Services
BI Engineer - Tickets.com (Syracuse, NY)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are seeking an ETL Developer to be part of the Business Intelligence development team with a focus on ETL design, development, and support. This position will be responsible for ETL processes and tools as well as database loading and manipulation to ensure that the data needs are met throughout the course of the projects.
 
Essential Job Functions:

  • Designing, building, and testing ETL processes
  • Documenting and deploying new ETL processes into a production environment
  • Write shell scripts for file transfer/handling
  • Conduct root cause analysis and resolve production problems and data issues
  • Validate the data in the database and also responsible for testing the routines developed
  • Understands impact on adjacent systems and long term impact of technical decisions
  • Generates ideas to improve overall system design and/or streamline delivery of product/system

Position Requirements:

  • Minimum five (5) years of experience in ETL/Data warehouse development
  • Highly proficient in SQL and Oracle PL/SQL
  • Informatica PowerCenter 9+ development, tuning and team based development
  • Excellent communication and problem solving skills - this is a must
  • Advanced knowledge in Shell and PERL scripting in Unix/Linux environment
  • Familiar with SDLC methodologies
  • Ability to work in a fast-paced environment and with changing priorities
  • Experience with STAR schema design methodology. Deep knowledge of SQL optimization/performance tuning in an Oracle environment
  • Experience with data analysis
  • Experience with Jasper Soft reporting tool
  • May require some travel

Tickets.com is an Equal Opportunity Employer.
 


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Information Systems/Technical Services: IT Database Management/Services
BI Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are seeking an ETL Developer to be part of the Business Intelligence development team with a focus on ETL design, development, and support. This position will be responsible for ETL processes and tools as well as database loading and manipulation to ensure that the data needs are met throughout the course of the projects.
 
Essential Job Functions:

  • Designing, building, and testing ETL processes
  • Documenting and deploying new ETL processes into a production environment
  • Write shell scripts for file transfer/handling
  • Conduct root cause analysis and resolve production problems and data issues
  • Validate the data in the database and also responsible for testing the routines developed
  • Understands impact on adjacent systems and long term impact of technical decisions
  • Generates ideas to improve overall system design and/or streamline delivery of product/system

 Position Requirements:

  • Minimum five (5) years of experience in ETL/Data warehouse development
  •  Highly proficient in SQL and Oracle PL/SQL
  • Informatica PowerCenter 9+ development, tuning and team based development
  • Excellent communication and problem solving skills - this is a must
  • Advanced knowledge in Shell and PERL scripting in Unix/Linux environment
  • Familiar with SDLC methodologies
  • Ability to work in a fast-paced environment and with changing priorities
  • Experience with STAR schema design methodology. Deep knowledge of SQL optimization/performance tuning in an Oracle environment
  • Experience with data analysis
  • Experience with Jasper Soft reporting tool
  • May require some travel

Tickets.com is an Equal Opportunity Employer.
 


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Information Systems/Technical Services: IT Database Management/Services
BI Engineer - Tickets.com (New York, NY)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are seeking an ETL Developer to be part of the Business Intelligence development team with a focus on ETL design, development, and support. This position will be responsible for ETL processes and tools as well as database loading and manipulation to ensure that the data needs are met throughout the course of the projects.
 
Essential Job Functions:

  • Designing, building, and testing ETL processes
  • Documenting and deploying new ETL processes into a production environment
  • Write shell scripts for file transfer/handling
  • Conduct root cause analysis and resolve production problems and data issues
  • Validate the data in the database and also responsible for testing the routines developed
  • Understands impact on adjacent systems and long term impact of technical decisions
  • Generates ideas to improve overall system design and/or streamline delivery of product/system
     

 Position Requirements:

  • Minimum five (5) years of experience in ETL/Data warehouse development
  •  Highly proficient in SQL and Oracle PL/SQL
  • Informatica PowerCenter 9+ development, tuning and team based development
  • Excellent communication and problem solving skills - this is a must
  • Advanced knowledge in Shell and PERL scripting in Unix/Linux environment
  • Familiar with SDLC methodologies
  • Ability to work in a fast-paced environment and with changing priorities
  • Experience with STAR schema design methodology. Deep knowledge of SQL optimization/performance tuning in an Oracle environment
  • Experience with data analysis
  • Experience with Jasper Soft reporting tool
  • May require some travel

Tickets.com is an Equal Opportunity Employer.
 


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