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Current available jobs in Information Systems/Technical Services:


» *Developer, Baseball Systems - Tampa Bay Rays (St. Petersburg, FL)
» User Experience Software Engineer - Tickets.com (Costa Mesa, CA)
» User Experience Designer - Tickets.com (Costa Mesa, CA)
» Systems Architect (LAMP) - Tickets.com (Costa Mesa, CA)
» Senior Quality Assurance Engineer - Tickets.com (Costa Mesa, CA)
» Senior Program Manager - Tickets.com (Costa Mesa, CA)
» Quality Assurance Test Automation Lead Engineer - Tickets.com (Costa Mesa, CA)
» BI Engineer - Tickets.com (Costa Mesa, CA)
» Application Systems Analyst - Tickets.com (Costa Mesa, CA)
» Senior Database Application Developer (Software Engineer) - Tickets.com (Costa Mesa, CA)
» Database Application Developer (Software Engineer) - Tickets.com (Costa Mesa, CA)
» Software Engineer - Tickets.com (Costa Mesa, CA)
» Senior Software Engineer - Tickets.com (Costa Mesa, CA)
» Senior Software Engineer - Tickets.com (Costa Mesa, CA)



Information Systems/Technical Services: Programmer
*Developer, Baseball Systems - Tampa Bay Rays (St. Petersburg, FL)

Job Summary

The Tampa Bay Rays are currently looking for a software developer for our Baseball Operations department. This position will be responsible for the development, operation, and support of current and future internal baseball operations software.  The programmer will work closely with everyone in the baseball operations department ranging from front office personnel to scouts and coaches. He or she will handle all aspects of developing and debugging new and existing applications and rolling them out to our group of users. Good communication skills are a must and baseball knowledge is very helpful.

Duties and Responsibilities

·         Maintain existing software applications

·         Design and develop new applications & features as required

·         Collect requirements for new features from non-technical users and implement them accordingly

·         Identify and correct bugs quickly

·         Document code and support procedures thoroughly

·         Train users on new applications/features

·         Work closely with analysts when developing new features

·         Ability to work with minimal supervision while still meeting deadlines

·         Ad hoc queries and analysis in support of general Baseball Ops tasks

·         Collection of publicly available data using various applications

Pre-Requisites

·         Experience with object oriented programming (Ruby on Rails, PHP, VB.Net, C# and the .Net framework preferred)

·         Familiarity with relational database design and administration (Microsoft SQL Server and MySql preferred)

·         Familiarity with version control software

Additional Preferred Skills

·         Sql Server Integration Services

·         Microsoft SQL Replication

·         Experience developing Windows Forms applications

·         Experience with WPF

·         jQuery and javascript

·         HTML

·         CSS

·         An understanding of baseball

·         An understanding of statistical analysis and sabermetrics

·         statistical modeling and quantitative analysis of a variety of data sources

All offers contigent on a satisfactory background check.


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Information Systems/Technical Services: Computer Information Systems
User Experience Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a User Experience Software Engineer as part of a project team, focusing on development of new products and features, with an emphasis on and passion for innovative user interface development. This position will require active participation in all phases of product development and will play a key role in the design, development, and maintenance of complex web applications. While requiring skills and knowledge in all tiers of application development, this role will necessitate adoption of new web technologies to enable redesign of existing web applications and development of next generation rich internet applications (RIA). These skills will be used to target emerging technology-driven opportunities to deliver world class solutions within the ticketing industry.

Essential Job Functions:

  • Participate in application development projects, encourages adoption of development standards, UI frameworks, client side toolkits and reuse of opportunities.
  • Collaborate with various teams and departments throughout the organization to ensure that business requirements are translated into innovative interfaces and experiences.
  • Participate in collaborative design and highly iterative, team oriented development.
  • Take ownership in the design, development & delivery of rich-client solutions.
  • Perform analysis and troubleshooting for debugging application problems.
  • Assist in authoring & presenting designs, task planning & estimations, use-case & QA test case documentation, etc.
  • Identify opportunities to improve application reliability and usability.
  • Solve complex problems with minimal guidance or supervision.
  • Share successes and challenges; to be a team player.

 

Position Requirements:

  • BS/MS in Computer Science, Software Engineering and 3-5+ years in software development with a focus on web-based user interface design and development.
  • Experience in developing and implementing scalable and maintainable commercial web-based UI applications.
  • Extensive experience developing to web standards (W3C) and for cross-browser compatibility.
  • Experience developing with various third-party JavaScript libraries, such as jQuery, Prototype, Yahoo! UI, Dojo, etc.
  • Exceptional hands on experience w/ HTML and CSS.
  • Experience with a Model-View-* framework (Backbone, Angular, Ember, etc.).
  • Familiarity with CSS preprocessor technology (LESS, SASS, etc).
  • Familiarity with View Frameworks such as Backbone or Foundation.
  • An understanding of client-side templating (Handlebars, Underscore templates, etc).
  • Familiarity building international web sites and a solid understanding of localization best practices a plus.
  • Experience working with XML and JSON.
  • Experience using version control systems (CVS, Subversion, etc.) and enhancement tracking systems (JIRA, Quality Center, etc)
  • Experience with Flash/ActionScript and the Flex Framework a plus.
  • Ability to interface with all levels of employees
  • Specifically to work cooperatively with Software Engineers, Quality Assurance Engineers, System Administrators, Product Managers and other stakeholders
  • Ability to work both independently with little supervision and in a team environment
  • Must have a willingness and patience to teach others
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation
  • Must practice regular and continued self-education
  • Exercise troubleshooting and problem solving skills
  • Excellent attention to detail and organization skills
  • Ability to maintain and meet schedules
  • Remote work as required including having home internet access

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
User Experience Designer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a User Experience (UX) Designer responsible for the planning and execution of strategies that drive final interactive product design, creation of prototypes that illustrate proposed navigation design and information hierarchy and management and development of personas, site maps, taxonomies and wireframes.

Essential Job Functions:

  • Conduct and participate in project definition activities including development of user personas, site maps and taxonomies.
  • Employ user-centric design practices to create world-class user experiences.
  • Conduct and participate in project definition activities including: business requirement gathering, site assessment, and analysis.
  • Conduct and participate in concept generation activities including the development of: user profiles, user scenarios, organizational models, task models, and feature lists.
  • Create process flows, wireframes, navigation systems, screen prototypes, and conceptual models to clarify and refine products.
  • Produce highly accurate wireframe documentation and other specifications required to implement design.

Additional Job Functions:

  • Work collaboratively with team to define scope.
  • Create all UI elements of design including all graphical elements, HTML, DHTML and JavaScript code.
  • Able to edit JSP code for proper UI function.
  • Conduct qualitative user research and usability testing.

 

Position Requirements:

  • Bachelor’s degree in interaction design, new media design, or related design field.
  • Minimum of five (5) years’ experience as a User Experience Designer, Interface Designer or similar role.
  • Excellent HTML, DHTML, CSS and JavaScript skills are required.
  • JSP editing skills a plus.
  • Graphical element design and construction required.
  • Experience with Photoshop and Illustrator.
  • AJAX and SVG experience is a plus.
  • Deep knowledge of UX design process. Experience in design research, analyzing user flows, idealization, wire framing, and producing professional UX specification
  • Mobile design experience is a plus
  • Excellent communication skills both written and oral are required.
  • Experienced designer, familiar with web design trends, has designed all or parts of web applications with actual users, willing to try new things and experiment.
  • Naturally inclined to make things simpler and more intuitive, sensitive to how UI can help users. Sensitive to color, layout, space, icons and visual hierarchy.
  • An outstanding portfolio of detailed page schematics, functional specifications, interaction flows, site maps, navigation systems, and wireframes.
  • A strong portfolio or samples of work demonstrating experience and relevant, user-centered designs.
  • Excellent visualization skills with the ability to articulate concepts and ideas.
  • Strong orientation toward conceptual modeling with the ability to innovate on process tools and conventions.
  • Results-driven, able to initiate and lead projects; work autonomously and multi-task in a dynamic environment. Self-motivated and completes small projects on your own, ability to produce a quality design quickly. Understands the importance of flexibility and the balance of speed and quality.
  • Excellent problem-solving ability with a strong sense of curiosity.
  • Ability to maintain and meet schedules.
  • Excellent organization skills and detail oriented.
  • Ability to interface with all levels of employees.

 

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Systems Architect (LAMP) - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Systems Architect responsible for building tools, consumer and internal sites, and utilities to streamline operations and looks for opportunities to automate and improve routine processes.  Once a process or workflow has been identified, the Systems Architect works across departments and divisional lines to design and build a new tool or modify/augment an existing one.  Upon completion, the Systems Architect documents and performs a knowledge transfer and training to the team which routinely runs the tool. Understanding and ability to create end to end ETL processes and scripts is invaluable in this position.  A large scope of the groups work is supporting on-boarding clients and interfacing with data returned from API responses and database queries and transforming that data for upsert in distributed systems.

Essential Job Functions:

  • Identify, communicate and resolve system issues.
  • Interface with all stakeholders in order to determine their needs.
  • Generate the highest level of system requirements, based on the user's needs and other constraints such as cost and schedule.
  • Ensure that this set of high level requirements is consistent, complete, correct, and operationally defined.
  • Generate a detailed design document in conformance with the system requirements
  • Produce a set of acceptance test requirements, together with the designers, test engineers, and the user, which determine that all of the high level requirements have been met.
  • Generate products such as sketches, models, an early user guide, and prototypes to keep the user and the engineers constantly up to date and in agreement on the system to be provided as it is evolving.
  • Ensure that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete.
  • Understand and continually learn new products as they grow through the SDLC.
  • Work diligently to understand the underlying architecture and domain in use through Tickets.com
  • Semantic HTML/CSS coding/updating for assigned projects
  • Javascript/DOM scripting to build interactive but accessible interfaces
  • Working with templates and JSON responses or XML files to expose data to the front-end
  • Building specific functionality and modules using PHP
  • Ability to operate and deploy within an Apache Web server environment.
  • Remain dynamic and push boundaries of existing process and procedures.

Position Requirements:

  • Bachelor’s degree in Computer Science, Information Systems or other related field or equivalent work experience preferred.
  • Minimum five (5) years of experience, including systems design, development and specification development.
  • Minimum five (5) years in Oracle, MySQL, Perl, PHP, JavaScript, Linux, CSS, VB (and as it relates to Excel Macros), Fast CGI, Apache, HTML, XML, JSON, Soap.
  • Ability to sprint for early release and iterate to enhance features or function.
  • Comprehensive understanding of design, development and use of systems/application concepts.
  • Customization experience of ServiceNow and or Salesforce sales cloud is preferred.
  • Strong relational and denormalized data structure familiarity.
  • Ability to escalate issues at the first sign of a problem.
  • Ability to communicate with all levels of management.
  • Excellent communication skills: written and verbal.
  • Self-motivated, patience and the ability to work both independently and within a fast-paced team environment.
  • Ability to learn new technical skills quickly.
  • Ability to work effectively with all levels of staff.
  • Desire of ownership of a development cycle from conceptual genesis through production.
  • Remote evening and weekend internet work as may be required.

 

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Senior Quality Assurance Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking The Senior Quality AssuranceEngineer responsible for the overall quality of our ticketing systems.  The primary function of this position is to become very familiar with all supported functionality and write and execute tests.


Essential Functions:

  • Comes to work with a can-do attitude and continually looks for opportunities to be more effective as an individual contributor.
  • Builds strong work relationships with peers in all parts of the organization and takes pride in their company and workplace.
  • Becomes a Product Owner within QA as the most knowledgeable team member for at least one product – accomplishes this with imagination and creativity, an ability to think outside the box.
  • Reviews requirements and gets consensus on the tests needed to prove they were developed correctly.
  • Understands risk to the test exercises and projects and communicates alternative strategies.
  • Reviews defects and enhancement requests, follows standard reporting procedures, and ensures enough information is provided to the triage team to make an appropriate assessment.
  • Attends weekly issue management meetings and provides detailed information on issues entered by the QA team.
  • Provides timely support and guidance to Offshore QA Lead and resources to resolve all functional and technical issues – and at times can do this in early morning or evening hours.
  • Provides timely and accurate status for the assigned product line. 

Additional Functions:

  • The Senior QA Engineer may be called upon to supply test requirements and cases to the test automation team and to verify the completeness of automated test script’s verification steps.

Position Requirements:

  • Bachelor of Science in Engineering or Computer Science or equivalent work experience is required.
  • A minimum of eight (8) years hands-on QA experience is required.
  • A minimum of three (3) years working closely with an Off-shore QA team is required.
  • A minimum of two (2) years working as a QA Lead.
  • Excellent communication skills are required.
  • Experience testing a public facing web based application is required.
  • Exceptional organizations skills are required.
  • Knowledge of relational database technology and the ability to develop simple SQL statements to query our test databases is required (ORACLE).
  • Experience with testing high volume transaction systems is desired.
  • HP Quality Center experience and knowledge of HP functional testing tools is desired.
  • Working knowledge of Java, versioning systems, and build mechanisms is desired.
  • Knowledge of ticketing systems is a strong plus.
  • Must be a detail-oriented individual.

 

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Senior Program Manager - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Senior Program Manager responsible for the coordinated management of multiple projects and programs directed toward strategic business and organizational objectives. Programs and Projects include managing the Software Delivery Life Cycle, Change Management, Client or 3rd Party Vendor implementations and engagements, infrastructure maintenance projects, and IT governance compliance. The Sr. Program Manager will develop strategic plans to grow Tickets.com’s technology and services in alignment with our customers and partners needs while meeting Tickets.com’s overall strategic and business objectives.   
 

Essential Job Functions:

  • Manages the delivery of the overall program/project activities in accordance with the mission and the goals of the organization.
  • Develop and implement long-term goals and objectives to achieve the successful outcome of the program.
  • Anticipate, understand, and respond to the needs of Tickets.com stakeholders and clients to meet or exceed their expectations within the organizational parameters.
  • Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Utilize strong analytical skills to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Develop new and unique ways to improve operations of the organization and to create new opportunities.
  • Positively influence others to achieve results that are in the best interest of the organization.
  • Determine strategies to move the organization forward, set goals, create and implement actions plans, manage project budgets, and evaluate the process and results.
  • Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
  • Mentors and leads Program & Project Managers.

Position Requirements:

  • Bachelor’s degree or equivalent work experience in related IT field.
  • Minimum of five (5) years professional program management experience with an emphasis on IT and customer-facing program and implementation management.
  • Proven record of successful coordination and management of multiple projects directed toward strategic business and organizational objectives under minimal supervision.
  • Possess experience in cross-cultural project management, leadership, communication, influence, negotiation and conflict resolution.
  • Ability to analyze legal paperwork to determine contract deliverables as well as financial and budgetary implications.
  • Experience directing Incident and Change Management activities.
  • Experience in the business of sports and live entertainment with a focus on event ticketing preferred.
  • Solution and services delivery experience within program and project management, lifecycle management, and IT governance with associated best practices. (PCIDSS, PADSS, SAS70, SSAE16, ISO, ITIL, SDLC, SDI, PMI).
  • Strong PC skills with Microsoft Excel, Project, and PowerPoint experience including the ability to create high-caliber presentations and timelines.
  • Box Office Management or other ticketing experience a plus
  • CAPM or PMP certification is desirable.
  • Travel as required up to 25%.
  • High level of self-direction and energy, including the ability to manage and motivate a remote workforce.
  • Ability to interface with all levels of employees specifically to work cooperatively with software engineers, system administrators, product managers and other stakeholders.
  • Ability to work both independently with little supervision and in a team environment.
  • Must have a willingness and patience to teach others.
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate project plans and documentation.
  • Must practice regular & continued self-education.
  • Exercise troubleshooting and problem solving skills.
  • Excellent attention to detail and organization skills.
  • Ability to maintain and meet schedules.
  • Remote evening and weekend internet work as may be required.

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Quality Assurance Test Automation Lead Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Quality Assurance Test Automation Lead Engineer responsible for the overall effectiveness of our test automation effort.

 

Essential Job Functions:

  • Works with a small team of automation engineers who work remotely from another location.
  • Has the ability to create solutions - to imagine possibilities and hone in on ones with real potential to deliver a proof of concept or demonstration of a potential solution to an obstacle.
  • Supplies technical guidance to the team of automation engineers and works with the local development and build teams to facilitate the running of automated scripts.
  • Writes automated scripts based on working manually executable test cases which are supplied by functional test engineers.
  • Communicates testing priorities and provides support to the Off-shore automation team on a daily basis.
  • Ensures that the Off-shore QA resources are following established QA and Test Automation procedures.
  • Reviews broken scripts or suites and helps the automation team resolve issues with the running of scripts.
  • Identifies vulnerabilities in automated testing and defines and manages plans to mitigate risk.
  • Provides timely and accurate status for the assigned product line.

 

Additional Functions:

  • May be called upon to perform manual test execution when there is a need to quickly produce a build for a client.

     

Position Requirements:

  • Bachelor of Science in Engineering or Computer Science or equivalent work experience is required.
  • A minimum of ten (10) years hands-on automation experience is required.
  • A minimum of two (2) years working as a lead of a test automation team is required.
  • A minimum of two (2) years leading the work of a remote team is required.
  • Excellent communication skills are required.
  • Strong experience and knowledge of HP functional testing tool and HP Quality Center is required.
  • Knowledge of ticketing systems is a strong plus.
  • Experience building or maintaining an automated test framework is required.
  • Experience and knowledge with Java, Subversion and Luntbuild, or equivalent technologies, is required.
  • Experience testing a public facing web based application is required.
  • Exceptional organizations skills are required.
  • Knowledge of relational database technology and the ability to develop simple SQL statements to query our test databases is required.
  • Experience and knowledge of open source automated functional test tools is desired.
  • Must be a detail-oriented individual.

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
BI Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a BI Engineer with a focus on full lifecycle ETL design, development, and support. This individual will be responsible for ETL processes and tools as well as database loading and manipulation to ensure that the data needs are met throughout the course of the projects. These projects are internal and external facing, producing systems which deliver highly aggregated data to our internal business and our customers.

 

Essential Job Functions:

  • Designing, building, and testing ETL processes

  • Preparing requirements and technical specifications to deliver solutions catered to business use cases.

  • Documenting and deploying new ETL processes into a production environment

  • Write shell scripts for file transfer/handling

  • Conduct root cause analysis and resolve production problems and data issues

  • Validate the data in the database and also responsible for testing the routines developed

  • Understands impact on adjacent systems and long term impact of technical decisions

  • Generates ideas to improve overall system design and/or streamline delivery of product/system

 

Position Requirements:

  • Minimum five (5) years of experience in ETL/Data warehouse development

  • Highly proficient in SQL and Oracle PL/SQL

  • Informatica PowerCenter 9+ development, tuning and team based development

  • Excellent communication and problem solving skills - this is a must

  • Advanced knowledge in Shell and PERL scripting in Unix/Linux environment

  • Familiar with SDLC methodologies

  • Ability to work in a fast-paced environment and with changing priorities

  • Experience with STAR schema design methodology. Deep knowledge of SQL optimization/performance tuning in an Oracle environment

  • Experience with data cleansing and deduplification

  • Experience with data analysis

  • Experience with Jasper Soft reporting tool is highly desired

  • Experience with enterprise message bus and Java messaging services (JMS) a plus.

  • May require minimal travel

 Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Application Systems Analyst - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking an Application Systems Analyst who will play a key role in the implementation, support and ongoing growth of the products and services offered by Tickets.com.  Working within Application Services, the Application Systems Analyst will interface with a wide variety of functional areas within the organization including Product Technology and Product Management.  The position may also entail direct client-facing interaction on occasion.

 

Essential Job Functions:

  • Provide mid-to-high level technical support for application systems, both internally and externally.

  • Accumulate knowledge of Tickets.com products, including a thorough and detailed understanding of product features, capabilities and limitations.

  • Maintain knowledge of new/existing products and technology.  Be able to consistently convey this information to both internal staff and external clients in a manner that is accurate, detailed, easy to understand, professional and courteous.

  • Review, analyze, and modify application systems including configuration, testing, debugging and installing to support an organization's ticketing business needs.

  • Translate user needs to application implementation (leveraging existing functionality and/or quantifying new development requirements).

  • Create basic documentation (technical and user).

Additional Functions:

  • Assist end-users in cases of first-use or highly-complicated application execution.
  • Play an active role in Operational Readiness Testing process for application systems.
  • Serve as a conduit between operations and development, quality assurance and other groups within Tickets.com or its business partners.
  • Travel to client sites and other Tickets.com locations as necessary.

 

Position Requirements:

  • Seven (7) years minimum experience with supporting application systems.
  • Bachelor’s degree in a related area.
  • Significant troubleshooting aptitude.
  • Excellent communication skills: written and verbal.
  • Self-motivation, patience and the ability to work both independently and within a fast-paced team environment.
  • Ability to learn new technical skills quickly.
  • Ability to work effectively with all levels of staff.
  • Knowledge of the ticketing industry.
  • Familiarity with existing Tickets.com software and/or underlying technology.
  • Familiarity with relational databases and client-server concepts.
  • Some travel required.
  • Remote evening and weekend work as required including having high speed home internet access.

 Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Senior Database Application Developer (Software Engineer) - Tickets.com (Costa Mesa, CA)

About Us: Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re passionate and driven by a relentless pursuit of innovation.  Built for today, designed for the future, the ProVenue(r) Platform offers transactional capabilities that empower organizations with the freedom to sell tickets their way.

We are searching for a qualified Senior Database Application Developer.  Our team is a business technology team, focused on developing creative solutions that solve challenging enterprise problems rapidly and reliably.

Position Summary:  The Senior Database Application Developer will work on some of the leading edge technology stacks to build commercially available software for our customers. We are looking for a passionate individual to be a part of our team, willing to take on new challenges, learn new technologies, with an interest in innovation.

           

The Senior Database Application Developer is an essential individual contributor within a project team, focusing on development of new products & features. This engineer will design, code and test medium to large software modules as they apply to a specific product. They will also perform requirements analysis, create functional designs, and detailed design specifications as they relate to the implementation of the software and support.

Essential Functions:

  • Design, code, and test medium to large software modules built using Oracle database
  • Own short term planning of IT projects and programs, creating the requirements analysis, functional design, and detailed technical design specifications as they relate to the implementation of a software module
  • Participate in the development of larger modules which may also include collaboratively authoring requirements analysis, architectural designs, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Strong analytical experience and prior production support experience
  • Experience in the use of the PC/Intel or Linux and scripting language as a software development platform
  • Possesses knowledge of IT, including experience in SDLC and project methodologies
  • Utilize source control tools and related build mechanisms
  • Estimate the complexity of a certain task and an appropriate schedule
  • Resolve complex software problems/bugs via advanced debugging techniques especially in Oracle and stored procedure
  • Ability to understand current coding and processes and make appropriate recommendations for improvements
  • Follow all company standards, including the software coding standards document

 

 Technical Requirements: 

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required. M. S. is plus
  • At least five years of experience working as Database Business Application Developer

o   Candidate must have a strong background in Oracle 10g +, SQL, PL-SQL, Stored Procedures, Triggers, Functions and Oracle objects

o   Deep understanding of complex SQL using oracle functions and features and dynamic SQL

o   Should have knowledge of performance tuning and query optimization

o   Ability to model data into a database design (i.e. Star schema, Facts and Dimensions, snowflake schema, 3rd Normal Form)

o   Experience in development and implementation of data warehouse and data mart databases is a big plus

o   Experience in debugging and testing of stored procedure and data analysis is desirable

  • Experience using data tools such as SQL Plus or SQL Developer
  • Experience in working with any reporting and analytical (BI) tool, preferably Jasper and/or Crystal is plus
  • Experience in creation and maintenance of Data Warehouse and Data Marts using Oracle is big plus
  • Experience in programming language preferable in Java is plus
  • Experience in ticketing system is big plus
  • We are expanding our technology stack so any other prior knowledge of related technologies such as big data or cloud computing etc. are welcome.  This is not mandatory but certainly useful in developing new solutions with latest technologies.

 

Interpersonal Requirements:

  • Ability to interface with all levels of employees

o   Specifically to work cooperatively with software engineers, system administrators, database administrators, product managers and other stakeholders

  • Ability to work both independently with little supervision and in a team environment
  • Willing to educate junior developer on new technologies and features
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation
  • Must practice regular & continued self-education
  • Exercise troubleshooting and problem solving skills
  • Excellent attention to detail and organization skills
  • Ability to maintain and meet schedules
  • Willing to learn new technologies and tools

What we offer:

  • Competitive salary based on experience
  • 401k with Company match
  • Health, Dental, Vision, Life, Short and Long Term Disability
  • Health and Dependent Care Flexible Spending Accounts
  • Paid Time Off
  • Challenging and exciting work environment
  • Focus on individual’s growth to satisfy their appetite of learning new technologies

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: IT Database Management/Services
Database Application Developer (Software Engineer) - Tickets.com (Costa Mesa, CA)

About Us:  Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re passionate and driven by a relentless pursuit of innovation.  Built for today, designed for the future, the ProVenue(r) Platform offers transactional capabilities that empower organizations with the freedom to sell tickets their way.

We are searching for a qualified Database Application Developer.  Our team is a business technology team, focused on developing creative solutions that solve challenging enterprise problems rapidly and reliably.

Position Summary:   The Database Application Developer will work on some of the leading edge technology stacks to build commercially available software for our customers. We are looking for a passionate individual to be a part of our team, willing to take on new challenges, learn new technologies, with an interest in innovation.

The Database Application Developer is an essential individual contributor within a project team, focusing on development of new products & features. This engineer will design, code and test medium to large software modules as they apply to a specific product.

Essential Functions:

  • Design, code, and test medium to large software modules built using Oracle database
  • Participate in the development of larger modules which may also include collaboratively authoring requirements analysis, high level designs and/or detailed design tasks under the direction of a more experienced engineer
  • Strong analytical experience to identify issues and provide solutions for it
  • Possesses knowledge of IT, including experience in SDLC and project methodologies
  • Utilize source control tools and related build mechanisms
  • Resolve complex software problems/bugs via advanced debugging techniques especially in Oracle and stored procedure
  • Ability to understand current coding and processes and make appropriate recommendations for improvements

Technical Requirements: 

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • At least three  years of experience working as Database Business Application Developer

o   Candidate should have a strong background in Oracle 10g +, SQL, PL-SQL, Stored Procedures, Triggers, Functions and Oracle objects

o   Understanding of complex SQL using oracle functions and features and dynamic SQL

o   Good knowledge of performance tuning and query optimization

o   Experience in modeling data into a database design (i.e. Star schema, Facts and Dimensions, snowflake schema, 3rd Normal Form)

o   Experience in development and implementation of data warehouse and data mart databases is a plus

o   Experience in debugging and testing of stored procedure and data analysis is desirable

  • Experience using data tools such as SQL Plus or SQL Developer
  • Experience working with any reporting and analytical (BI) tool, preferably Jasper and/or Crystal is plus
  • Experience scripting language is a plus 

 

Interpersonal Requirements:

  • Ability to interface with all levels of employees, specifically to work cooperatively with software engineers system administrators and database administrators
  • Ability to work both independently with little supervision and in a team environment
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation
  • Must practice regular & continued self-education
  • Exercise troubleshooting and problem solving skills
  • Excellent attention to detail and organization skills
  • Ability to maintain and meet schedules
  • Willingness to learn new technologies and tools

 

What we offer:

  • Competitive salary based on experience
  • 401k with Company match
  • Health, Dental, Vision, Life, Short and Long Term Disability
  • Health and Dependent Care Flexible Spending Accounts
  • Paid Time Off
  • Challenging and exciting work environment
  • Focus on individual’s growth to satisfy their appetite of learning new technologies

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Information Systems/Technical Services: Computer Information Systems
Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Software Engineer responsible for the design, coding and testing of small software modules as they apply to specific software products.

If you think you’re a good fit for the position and the team, we’d love to hear from you!

Essential Job Functions:

  • Designs, codes, and tests small software modules
  • Own short term planning of IT projects and programs, creating the requirements analysis, functional design, and detailed technical design specifications as they relate to the implementation of a software module
  • Participate in the development of larger modules which may also include collaboratively authoring requirements analysis, architectural designs, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Develop software using at least one programming language and platform
  • Utilize source control tools and related build mechanisms
  • Install and configure software development tools and/or operating systems
  • Debug and correct problems in existing software
  • Estimate the complexity of a certain task and an appropriate schedule
  • Resolve complex software problems/bugs via advanced debugging techniques

 Position Requirements:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • At least 2-3 years of Java programming experience, object oriented analysis, design and programming
  • Candidate must have experience in JDBC, Spring MVC and O/R Mapping (e.g. Hibernate)
  • Experience in a J2EE application server environment utilizing JMS, JNDI, clustering, and related technologies
  • Experience in Oracle or other DBMS systems, fluent in SQL & DML constructs critical
  • Background in developing web services (REST, SOAP, etc.) for internal and external integrations, a plus
  • Experience in HTML, JavaScript, JSON, etc client-side technologies critical
  • Experience developing with various third-party JavaScript libraries, such as jQuery, Prototype, Yahoo! UI, Dojo, Google, etc. a plus
  • Box Office Management or other ticketing experience a plus

 Interpersonal Requirements:

  • Ability to interface with all levels of employees

o   Specifically to work cooperatively with software engineers, system administrators, product managers and other stakeholders

  • Ability to work both independently and in a team environment
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation
  • Must practice regular & continued self-education
  • Exercise troubleshooting and problem solving skills
  • Excellent attention to detail and organization skills
  • Ability to maintain and meet schedules
  • Remote evening and weekend work as required including having home internet access

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Programmer
Senior Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Senior Software Engineer, focusing on development of new products & features. The Software Engineer will design, code and test medium to large software modules as they apply to a specific product. They will also perform requirements analysis, create functional designs, and detailed design specifications as they relate to the implementation of the software.

If you think you’re a good fit for the position and the team, we’d love to hear from you!

Essential Job Functions:

  • Design, code, and test medium to large software modules
  • Own short term planning of IT projects and programs, creating the requirements analysis, functional design, and detailed technical design specifications as they relate to the implementation of a software module
  • Participate in the development of larger modules which may also include collaboratively authoring requirements analysis, architectural designs, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Develop software using at least one programming language and platform
  • Utilize source control tools and related build mechanisms
  • Install and configure software development tools and/or operating systems
  • Debug and correct problems in existing software
  • Estimate the complexity of a certain task and an appropriate schedule
  • Provide direction to less experienced engineers
  • Resolve complex software problems/bugs via advanced debugging techniques

 Position Requirements:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • Minimum four (4) years of Java programming experience, object oriented analysis, design and programming

o   Candidate must have in depth knowledge of JDBC, Spring MVC and O/R Mapping (e.g. Hibernate)

o   Experience in a J2EE application server environment utilizing JMS, JNDI, clustering, and related technologies

  • Experience in Oracle or other DBMS systems, fluent in SQL & DML constructs critical
  • Experience in an enterprise transactional environment, integrating with TIBCO or a messaging bus product, a plus
  • Background in developing web services (REST, SOAP, etc.) for internal and external integrations critical

o   Experience with SOA type environments, a plus

  • Experience in HTML, JavaScript, JSON, etc client-side technologies critical
  • Experience developing with various third-party JavaScript libraries, such as jQuery, Prototype, Yahoo! UI, Dojo, Google, etc. a plus
  • Box Office Management or other ticketing experience a plus

 Interpersonal Requirements:

  • Ability to interface with all levels of employees

o   Specifically to work cooperatively with software engineers, system administrators, product managers and other stakeholders

  • Ability to work both independently with little supervision and in a team environment
  • Experience as a group leader a plus
  • Must have a willingness and patience to teach others
  • Must be articulate and communicate effectively, both in written and oral formats, with a specific ability to author and communicate technical designs and documentation
  • Must practice regular & continued self-education
  • Exercise troubleshooting and problem solving skills
  • Excellent attention to detail and organization skills
  • Ability to maintain and meet schedules
  • Remote evening and weekend work as required including having home internet access

Tickets.com is an Equal Opportunity Employer.


Apply for this position      |      Go back job listings


Information Systems/Technical Services: Programmer
Senior Software Engineer - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.

We are searching for a Senior Software Engineer who will be responsible for designing, coding and testing medium to large software modules as they apply to a specific product.  The Sr. Software Engineer will also create the requirements analysis, functional design, and detailed design specifications as they relate to the implementation of the software.
.
If you think you’re a good fit for the Senior Software Engineer position and the team, we’d love to hear from you!

Essential Job Functions:

  • Designs, codes, and tests medium to large software modules
  • Participates in short term planning of IT projects and programs
  • Participates in group design meetings
  • Analyzes, interpret and make decisions affecting work methods and procedures within an overall program
  • Participates in the development of larger modules which may also include requirements analysis, architectural design, or detailed design tasks under the direction of a more experienced engineer
  • Write technical documentation
  • Develops software using at least one programming language and platform
  • Utilize source control tools and related build mechanisms
  • Install and configure software development tools and/or operating systems
  • Debug and correct problems in existing software
  • Estimates the complexity of a certain task and an appropriate schedule
  • Create the requirements analysis, functional design, and detailed design specifications as they relate to the implementation of a software module
  • Provide direction to less experienced engineers
  • Resolve complex software problems/bugs via advanced debugging techniques
  • Follow all company standards, including the software coding standards document

Position Requirements:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • A minimum of five years hands-on experience is essential
  • Excellent communication skills both written and oral are preferred
  • Must be fluent in at least one structured programming language, preferably Java
  • Experience with HTML, Perl, JSP, and/or XML required, along with J2EE, JBoss, and JBoss Portal
  • Familiarity with Object Oriented and multithreaded programming methodologies required
  • Familiarity with Distributed Systems a plus
  • Understanding of internationalization and localization essential
  • Knowledgeable user in Windows and Linux
  • Experience in the use of the PC/Intel or Linux as a software development platform.
  • Knowledge of engineering development methodologies is essential
  • Ability to maintain and meet schedules
  • Ability to write technical documentation
  • Excellent organization skills
  • Detail-oriented individual
  • Ability to interface with all levels of employees
  • Self-starter with ability to work under minimal supervision

Tickets.com is an Equal Opportunity Employer.


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