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Current available jobs in Information Systems/Technical Services:




Information Systems/Technical Services: Programmer
Sr. Baseball Systems Developer - Arizona Diamondbacks (Phoenix, AZ)

Job Purpose:

The purpose of this position is to design and develop new functionality and maintain existing applications within the Baseball Information Systems.

Primary (Essential) Duties:

  1. Responsible for design, development, and maintenance of new and existing functionality for the Baseball Information Systems.
  2. Work closely with Baseball Operations staff to create user friendly tools to solve business needs and streamline processes.
  3. Create testing plans and documentation for all new development.
  4. Provide support and guidance to end users.
  5. Other duties as assigned

Budget Responsibilities:

·       n/a

 Knowledge, Skills and/or Abilities:

·       Spring Framework, jQuery, JavaScript, XML, CSS, HTML

·       Eclipse, Maven, MyBatis

·       JSON, REST and SOAP services

·       API integration

·       Strong knowledge of MS SQL databases (optimization and management skills are a plus)

·       Experience with reporting and visualization tools (SSRS, SSAS, Tableau)

·       .NET background a plus

·       Familiarity with ETL concepts and design (Pentaho Kettle preferred)

·       Analytical and problem solving skills

·       Ability to multi-task

 Experience/Education Requirements:

·       Bachelor’s degree in Computer Science, Information Systems, or related field

·       4+ years of professional experience developing enterprise web applications in Java using Spring MVC

 


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Information Systems/Technical Services: Computer Information Systems
Senior Information Technology Analyst - Baseball Info Solutions (Coplay, PA)

Senior Information Technology Analyst

Company Overview:

Baseball Info Solutions (BIS) opened its doors back in 2002 and has been on the leading edge of the advanced statistical study of baseball ever since. The company’s mission is to provide the most accurate, in-depth, timely professional baseball data, including cutting-edge research and analysis, striving to educate major league teams and the public about baseball analytics.

BIS employs a staff of expert baseball scouts and an army of highly trained video scouts who conduct several passes of each game, recording everything from basic box score data to times and locations of balls in play, pitch types and locations, defensive shifts, and much more.

The company’s analysts and programmers dissect data, producing a variety of predictive studies and analytics, including, for example, Defensive Runs Saved. Defensive Runs Saved estimates the number of runs a defender saves or costs his teams because of his ability to convert balls in play into outs, defend bunts, turn double plays, prevent baserunner advancements, and several other factors. A couple of the more recent advancements are Strike Zone Plus/Minus—which measures the number of extra strikes drawn because of the framing tendencies of catchers, pitchers, batters, and umpires—and Stolen Base Red Light/Green Light—which predicts baserunner success rates on stolen bases against various pitcher-catcher combinations, even if they have never faced each other.

Baseball Info Solutions was co-founded by John Dewan, who has been a leader in baseball analytics for more than 25 years. From his first partnership with Bill James as the Executive Director of Project Scoresheet to co-founding STATS, Inc. and his 15-year tenure as CEO, John has continually broken new ground in sports data and analytics. Through products and publications such as The Bill James Handbook and The Fielding Bible, John, Bill, and BIS have continued that tradition to this day.

Position Overview:

The candidate will be the primary DBA and SysAdmin for the company reporting to, and working closely with, the Director of Information Technology to help support the day-to-day operations of the company, provide insight for strategic planning and assist with accommodating the expansion of architecture during the current sustained growth phase of the organization. Strong candidates will possess a self-motivated attitude, great communication skills, and be able to work in a collaborative, team environment or independently as needed within a seven-person IT department.

Responsibilities:

DataBase Administration, Microsoft SQL (advanced – expert level)

o    Complete understanding of TSQL (expert level)

o    General DB Health

  • Indexes, Log file shrink/truncate, Tracking down deadlocks, Drive space consumption and planning and Maintenance Plans.

o    SSIS - understand and create complex packages.  (intermediate level)

o    SSRS  (intermediate level)

o    Replication (expert level +)

  • Transact and Snapshot, along with monitoring.

o    Backups and Disaster Recovery. (expert level)

o    Performance.  (intermediate level)

  • Query optimization, Execution Plans and Monitor system utilization, finding blocking queries.

o    Data Architecture and design.  (advanced - expert level)

  • Database object design and application tier integration.

o    Security (advanced level)

  • User permissions and general DB allowances and settings.

o    Hardware optimizations.

o    Server Installs and Migrations.

Systems Administration (expert level)

o    RAID (0,1,5,10).  Full understanding of raid levels and how they impact performance.  Strengths and weaknesses. (expert level)

o    Dell Hardware – Open manage and server manager. (advanced – expert level)

o    Systems Architect

  • Planning future rollouts and identifying system needs based on application demands.

o    Active Directory Administration

  • Group Policy, DNS. Group and User maintenance.

o    Backups and disaster recovery.

o    Monitoring using OpenManage and Spiceworks.

o    TFS and SourceSafe.

o    System Virtualization using Hyper–V

o    Radius Authentication.

Network Administration (basic – intermediate level)

o    DNS, Active Directory, DHCP, Firewall and routing, Physical network layouts, Link Balancing. Radius authentication (WIFI)

Programming (basic level)

o    MicroSoft Development tools

Qualifications:

·         5-7 years of relevant experience

·         Undergraduate degree or equivalent combination of education and work experience

·         Possesses comprehensive knowledge of database, systems and network principles and practices as   applied to responsibilities listed above

·         Broad knowledge of database definition, design, and configuration

·         Competent to work in all phases of client server relational database management

·         Strong oral, written and customer service skills

·         Excellent analytical and problem solving skills

·         Knowledge of baseball and/or football statistics and analytics a plus


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Information Systems/Technical Services: Technical Services Management
Product Management Specialist - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Product Management Specialist who will play a crucial role in the product and partner management program areas working with various internal and external resources in the implementation of goals in the assigned product area(s). 

The position requires a thorough understanding of the ticketing industry, market demands, technology trends, and the competitive field in similar product areas.

The Product Management Specialist will be responsible for onboarding and support of registered developers.  In addition, the Product Management Specialist will be assigned product planning and product requirements for specific features and projects related to the ongoing product roadmaps.

Essential Job Functions:

Partner Management

·         Analyze industry/market trends, technology trends and competitive offerings and identify opportunities to generate incremental revenue from existing partnerships

·         Develop outstanding relationships with existing partnerships.

·         Assist in the development and operation of the Registered Developer Program

·         Assist in the setup and operation of the Partner Portal to support the Registered Developer Program including the ongoing operation of an ‘API Sandbox’ environment

·         Technical coordination and support of current and new platform partners

o    Including implementing consulting services and/or the coordination of these activities with other resources within the company

·         Understand technology trends and assess viability for use in Tickets.com products

·         Contribute to the buy, build, partner evaluation process

Product Management

·         Provide a point-of-contact for external resources on an as-needed basis for ongoing product management needs, for example coordination with third party vendors and interaction with external clients

·         Assist as requested in the product release planning processes

·         Research and identify requirements through the interaction with various groups, including but not limited to:

o    Product Strategy and Product Marketing

o    Sales

o    Operations

o    Product Development (Software Engineering, Quality Assurance, and System Engineering)

o    External resources, including current clients, prospects, and new markets

·         Evaluate information gathered from multiple sources and reconcile conflicts

·         Deliver and/or coordinate the delivery of various artifacts, most notably Product Requirements Documents (PRDs), including detailed business requirements, functional requirements, and use cases.  Product Requirements Documents are written using standard templates in natural language

·         Coordinate needed design and product implementations with User Experience Designers and Software Engineers.  This will include collaboration with other subject matter experts as necessary to maintain the product vision, while analyzing various trade-offs with usability and performance needs against constraints such as available resources and schedule milestones

·         Coordinate all necessary adjustments to existing Product Requirements Documents as needed to maintain accurate documentation

·         Ensure the continued adherence to structured product management and development processes

·         Conduct and participate in product and review meetings

·         Communicate product management status to key stakeholders

·         Track and report key product management metrics

·         Provide guidance and answers to questions from internal resources with regards to product direction and functionality

·         Support the creation of product documentation including one sheets, sales presentations, capabilities documents, etc.

 

Position Requirements:

  • Bachelor’s degree or equivalent experience required
  • Minimum of 5 years’ experience as a business analyst or in related fields
  • Strong analytical and product management skills are required
  • Thorough understanding of the ticketing industry
  • Experience working with software integrations, APIs, and data services.
  • Organized, flexible and capable of working on multiple projects simultaneously in a fast-paced environment
  • Excellent verbal communication, written communication and interpersonal skills

Tickets.com is an Equal Opportunity Employer.


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Information Systems/Technical Services: Computer Information Systems
Database Manager - Tickets.com (Costa Mesa, CA)

Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.

At Tickets.com, we’re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia.  We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results. 

We are seeking a Manager of Database Administration; this is a hands-on position responsible for all aspects of the databases (mainly Oracle, MS SQL, MYSQL and Postgres) used by all software products, from a design, architecture, and performance perspective.  Duties include database administration functions and systems management, programming and troubleshooting for all of the application databases in the computing environment.  Also responsible for the overall project management and success of upgrading the data teams’ applications, including but not limited to Informatica/Sagent/Settlements/DataWarehouse applications.  Management function includes configuration, security, resource monitoring, reporting and coordinating software issues with other IS organizations including applications development, support, maintenance and operations.  

Essential Job Functions:

  • Responsible for the leadership and management of the Database Administrators, including recruitment, training, performance management, and professional development
  • Assists and performs troubleshooting and technical system support for the database design and programming groups including the monitoring and reporting of all group activities.
  • Assists in the daily activities of the database programming group.
  • Provides senior technical leadership to the database design team, including being conversant with and cognizant of the future direction of systems.
  • Analyze the direction and the impact of the enterprise, and future and current systems exploited for the benefit of the enterprise.
  • Promotes effective teamwork and manages the resolution of interpersonal issues.
  • Analyzes the organization's database needs and develops a long-term strategy for data storage.
  • Assesses needs and recommends tools, processes, standards and resources in the application of a variety of tools, systems and data sources.
  • Establishes policies and procedures related to data security and integrity; monitors and limits database access as needed.
  • Work with key system users to identify user requirements and continuously improve their ability to access information easily and efficiently.
  • Develops data definitions consistent with data management standards and conventions.
  • Oversees the design, maintenance and implementation of the systems that manage Company’s internal databases.
  • Provide resources and assistance to IT groups and clients to determine needs, make appropriate recommendations.
  • Communicate with other company departments for project status, procurement, planning, etc.
  • Provide budgetary oversight for the database infrastructure.
  • All other duties as assigned.

 Position Requirements:

  • Bachelor's degree in Computer Science or equivalent technical certification training & experience.
  • Minimum of 5 years leading teams or managing database and data management departments or functions.
  • Minimum of 7 years reporting, analytical and/or related work experience.
  • Experience with Oracle database systems on Unix, Linux and Windows.
  • MYSQL, Postgres and SQL Server DBA experience preferred.
  • Understanding of Data Definition Language (DDL) and Data Manipulation Language (DML).
  • Experience and advance knowledge of logical and physical database modeling concepts and techniques.
  • Experience managing production environments in a 24X7X365 environment.
  • Knowledge of replication solutions such as Oracle Streams and San replication.
  • SAN Storage cloning and snapshot management experience a plus.
  • Advance knowledge of relational database technology, transaction processing procedures, and modeling and design tools.
  • Advance knowledge of database performance factors, monitoring tools and tuning procedures.
  • Strong working knowledge of relational databases and database management (i.e. Oracle, MS SQL, Postgres, MYSQL); advance skills in MS Excel, MS Access, SQL.
  • Strong proficiency in the use of current software, including SAS/SQL, Oracle and Microsoft Office.
  • Knowledge of the company’s business practices, and familiarity with the company’s products and services preferred and/or ability to quickly learn and adapt in demanding environment.
  • Proven skills in project management, including the following attributes: efficient, collaborative, candid, open, driven and results-oriented.
  • Ability to work well with people from many different disciplines with varying degrees of technical experience.   
  • Must be able to work effectively in a demanding and fast-paced environment.
  • Must be available for remote evening and weekend work as required.

Tickets.com is an Equal Opportunity Employer.


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