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Current available jobs in Information Systems/Technical Services:

Information Systems/Technical Services: Technical Support/Help Desk
Field Technician - Cleveland Indians (Cleveland, OH)

Do you love baseball? Are you a Cleveland Indians fan?  Would your ideal job be located at Progressive Field? If you answered yes, read on! 

We are, a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. We are in search of a Field Technician, someone who is an enthusiastic, self-starter to support our client, the Cleveland Indians. You will be part of a passionate bunch of people, driven by a relentless pursuit of innovation who’s mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.

You will be working at Progressive Field in Cleveland Ohio ensuring that all equipment in an assigned geographical area is well-maintained and quickly repaired when it breaks down.  You will accomplish this through regular preventive maintenance visits and troubleshooting/repairs by phone or in person.  You will be required to carry a cell phone at assigned times and respond promptly to any issues as well as provide support and training for all outlets.

What You’ll be responsible for:

  • Repairing all system-related peripheral equipment. 

  • Performing preventive maintenance and repair, as needed on all equipment such as thermal ticket printers, computers, monitors, terminal servers, handheld ticket scanners, Cisco routers, and networking and data communications gear. 

  • Troubleshooting repair problems via telephone.  Site visits can be reduced by effectively troubleshooting over the telephone.

  • Making regularly scheduled preventive maintenance visits to all assigned client and ticket center locations.

  • Continually improving your understanding of current technical issues, devices and technologies associated with systems.  Ensuring an understanding of system wiring, connectivity and methods for utilizing device indicators to assist in troubleshooting.

  • Providing support and training for all outlets.

  • All other duties as assigned.

Nice to have:

  • Minimum two (2) years Technical experience

  • Technical Degree or equivalent. A+ and Network + preferred.

  • Excellent communication skills, both verbal & written

  • Detail oriented, organized, proven ability to follow up on tasks

  • Self-starter, able to prioritize and work independently

  • Ability to work well with others and provide constructive feedback

  • Strong listening skills

  • Ability to work effectively under pressure

  • Some night and evening work as required

If you think you’re a great fit for this opportunity, we’ve love to hear from you! is an Equal Opportunity Employer

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Information Systems/Technical Services: Computer Information Systems
Systems Coordinator - New York Yankees (Bronx, NY)

Description: The Systems Coordinator position is responsible for providing technology support within Yankee Stadium. Duties include identifying potential issues with various hardware and software components, providing support for the Stadium’s video distribution system and general technology support.

Primary Responsibilities:

  • Responds to inquiries and requests for assistance with the organization's computers

  • Identifies problems, troubleshoots and provides advice to personnel

  • Coordinates with other IT areas to resolve problems

  • Provides a general support of all Technology related systems and devices

  • Provides technical support for members of the media during events


Qualifications and Experience:

  • Bachelor’s degree preferred or significant experience

  • Proficient computer troubleshooting skills

  • A proficient knowledge of PC based computer systems, Apple based systems is a plus

  • Ability to interface well with non-technical members of the organization

  • Strong written, verbal and interpersonal skills with  the ability to communicate effectively at all levels both internally and externally

  • Requires continual attention to detail and high level of organization

  • Ability to maintain confidential and sensitive information

  • Ability to multi-task and prioritize



This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment

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Information Systems/Technical Services: Programmer
Developer - Seattle Mariners (Seattle, WA)

Job Title:                      Developer

Department:                 Information Services

Reports To:                  Director, Database/Application Development

Status:                         Full-Time, Benefit Eligible, Exempt

The Position:

The Seattle Mariners Baseball Club is currently recruiting to fill the position of Developer, reporting to the Director of Database/Applications Development.  Day to day responsibilities include but are not limited to working in small teams to create and maintain custom in-house application solutions and analytics built on Microsoft technologies leveraging Visual Studio and SQL Server, communication with key personnel and application stakeholders, and work with the rest of the IS team to provide the highest level of service possible.

Technical Experience Required:

  • C#


  • CSS

  • JavaScript

  • Responsive Design

  • WCF

  • SQL Server

Additional Experience Preferred:

  • Microsoft Team Foundation Server

  • JQuery

  • Web Services

  • SQL Reporting Services

  • Microsoft Virtualization

Required Qualifications and Experience:

  • Bachelor’s degree, or relevant degree, in Information Technology or equivalent experience.
  • Minimum of four (4) years work experience working with Microsoft development technologies.
  • Minimum of two (2) years demonstrated UI design/development/support experience.
  • Must be highly motivated, organized, professional, energetic, and dedicated to excellence.
  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.
  • Demonstrated ability to effectively manage multiple initiatives simultaneously and prioritize work with minimal oversight.  Proven experience in meeting deadlines and delivering extraordinary results.
  • Display a willingness to learn new skills and technologies in a fast paced environment.
  • Strong troubleshooting skills.
  • Excellent written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills and attention to detail.


  • Medical, Dental and Vision benefits

  • Paid holidays, vacation and sick time

  • Matching 401(k) retirement plan

  • Pension Plan

  • Business casual dress code

  • Complimentary game tickets

  • Free on-site parking in Safeco Field garage

  • Transportation benefits

  • Mariners Team Store merchandise discount

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Information Systems/Technical Services: Computer Information Systems
Systems Administrator - Seattle Mariners (Seattle, WA)

Job Title:                    Systems Administrator

Department:              Information Systems

Status:                        Full-Time benefitted

The Position

The Seattle Mariners are currently looking to fill a Systems Administrator position within the Information Services Department.

Job Duties and Responsibilities:

  • Duties will vary. Our department handles everything related to computer systems, and information technology. We work with telephone systems, servers, workstations, networking, and various applications. Business hour duties can include answering help desk questions, desktop support for the front office, scouts and player development. Jobs can be as menial as breaking down boxes to the complexity of troubleshooting networking or virtual infrastructure issues. Day of game duties can include responding to calls from all over the ballpark including concession stands, retail stands, broadcast booth and press needs, as well as the over 700 computer related systems throughout the ballpark. The right candidate will be a Self-starter with positive attitude ready to work in a fast paced environment independently and on small project team. He or she is excited about ever changing technology while grounded enough to select repeatable proven processes that deliver results, and also have good interpersonal skills with the ability to work with a wide variety of employees.
  • The hours worked will vary throughout the year, and are affected by the schedule of the team. When the Mariners are playing at Safeco, we have staff scheduled in shifts in order to cover the business day as well as through the game conclusion. (Normal Office hours - 8:30-5:30, and games starting with gates opening at 4:05-10pm) When the team is on the road, we are working during regular business hours. Again, Schedules are variable andare  mixed day - night schedules.

Required Qualifications and Experience:

  • Operating Systems: Windows 2003 R2, Windows 2008 R2, Windows 2012 R2, Windows 7/ 10
  • Windows Server Roles/Features: Active Directory, DHCP, DNS, Hyper-V, File Shares, Quotas, Group Policy, Failover Cluster Manager, iSCSI, MPIO, IIS
  • Hardware: HP Servers, Hybrid SANs (Nimble Storage, Nexenta/ZFS storage), white box windows pc’s, Lenovo laptops, Cisco Networking
  • Management/Monitoring: System Center Virtual Machine Manager 2008R2 SP1, SCVMM 2012 R2
  • Software: Exchange 2010, Exchange 2013, Lync/Skype for Business, SQL Server
  • Cloud/Single Sign On: Microsoft ADFS, Okta, DirSync, Microsoft Azure, Amazon Web Services, Azure AD, Office 365
  • Scripting: PowerShell including modules for Active Directory, Azure, windows command line, Batch Files
  • Backup/Archive/Replication/Snapshots: Hyper-V Replication, SAN Snapshot technologies, Veeam, etc

  • Exceptional troubleshooting skills demonstrated through ability to think of symptoms mechanically to diagnose and solve a larger problem
  • Proven proficiency using built-in and enterprise system tools to track and troubleshoot server issues
  • Make quality long term decisions that solve short term problems
  • Demonstrated strong organizational skills with the ability manage multiple projects and prioritize tasks

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