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Sales & Marketing: Business Development
Direct Sales Representative - St. Louis Cardinals (St. Louis, MO)

Summary of Responsibilities:

Responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive and Group Tickets, as well as providing service to existing and prospective customers.  This is an entry level position which provides for extensive training that may lead to opportunities to transition to positions in the Ticket Sales Department and other departments within the organization.  The position is expected to begin early November and continue until the end of baseball 2018.  Candidates must be able to work nights, weekends, and holidays as needed.


Essential Functions of the Job:

  • Sell season ticket plans, multi-game ticket packs, all-inclusive and group tickets through daily outbound and inbound phone calls and email leads.
  • Assist with game day responsibilities at all home games including pre-game entertainment, customer visits in suites and all-inclusive areas, and other service-oriented duties.
  • Cooperate with Ticket Services to respond to customer inquiries and resolve customer issues.
  • Provide excellent customer service during meetings with customers, during phone conversations and via email
  • Work in tandem with the Season Ticket, Premium, and Group Sales departments to establish a seamless transition from sales to service.
  • Actively prospect and research new sales leads.
  • Additional responsibilities as assigned to assist in the success of the Ticket Sales department and the organization.
  • Perform other duties as assigned.


Education and Experience Required:

  • Bachelor’s degree in Business, Marketing, Sports Management, or related field preferred.
  • Experience in sports industry at college level and/or minor/major league level.
  • Strong written and verbal communication skills.
  • Proven ability to work as a team player.
  • Ability to multi-task.
  • Ability to work flexible hours, including but not limited to evenings, weekends, and holidays.
  • Proficient computer skills (Microsoft Office, Outlook, etc.). Ticketing system experience preferred.
  • Desire to learn and grow professionally in the sports industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree?

2. Do you have experience working in sports/minor league?

3. Do you have experience with ticketing systems?

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Communications: Communications Department Management
Manager, Multimedia Video Communications - St. Louis Cardinals (St. Louis, MO)

The Role

The Multimedia Video Communications Manager is an experienced manager and video journalist who leads and manages the Multimedia Video Communications group within the Communications Department.  The Multimedia Video Communications group is responsible for producing video news features, as well as writing stories and reporting news about the team for the Cardinals’ website, the team’s Cardinals Insider television show, the team’s archive, and the team’s various social media and communication platforms.    In addition to managing staff and overseeing daily news operations, the Cardinals Multimedia Video Communications Manager must be an experienced video journalist that is capable of producing weekly stories as an MMJ as a member of the Multimedia Video Communication group’s video news production team.  We are looking for an experienced journalist with a successful track record of managing a news operation to help us pioneer the next generation of news gathering, brand journalism, where Cardinals employed video journalists report on stories about the team from the unique insider’s vantage point that Cardinals fans crave. Applicants should have a minimum of 7 years of experience working as a television journalist and at least 5 years of experience in a management role within an electronic news operation.  Candidates must be well-versed in editing in AVID or related editing system.


Key Responsibilities

  • Hire, train, schedule, and manage a staff of full and part-time multimedia journalists and production professionals responsible for producing videos for the team’s TV Show, website, archive, and social media. 

  • Manage the weekly production of the Cardinals Insider television show, responsible for all aspects of the production including developing editorial focus of the show, assigning staff, and managing the staff responsible for putting the show together and distributing it to the various outlets.

  • Responsible for serving as the news director and assignment editor for the team’s expanding daily video journalism operations including developing story concepts, assigning stories, supervising production and approving editorial content for the team’s various platforms (, social media, Cardinals Insider TV show etc.)

  • Oversee daily news gathering and video production workflow to ensure that staff assigned stories follow a consistent, high quality, best practice approach to producing video features, including proper labeling of video clips, archiving footage and metadata tagging stories for the web, the team’s Interplay archival system within AVID, and club’s cloud-based shared digital asset management archive (H5).

  • Responsible for producing 1-2 video news features as an MMJ (multimedia journalist) each week.

  • Develop stories to help promote each department within the Cardinals organization, as well as various members of the team (players, coaches, front office staff, event staff etc.).

  • Set goals and monitor scheduling and performance of personnel.

  • Manages the multimedia video communication units budget, including annual planning, monthly monitoring, and routine handling of paying bills etc.

  • Oversee all technical aspects of our ongoing video production flow, including the news gathering process, the editing process in AVID, use of our Interplay archive within AVID, and the uploading of content to the web site & social platforms.

  • Maintain a transparent staffing schedule, and production schedule that tracks responsibilities and deliverables (who is doing what by when), as well as a transparent editorial schedule that is synced up with the overall Communications Department Editorial calendar.

  • Serve as an on-air/on-line host, reporter or on-air talent for the TV show, news features, and streaming content as needed.

  • Serve as a club media spokesperson from time to time as assigned by the VP of Communications.

  • Oversee the production of editorial content for the team’s news site on the team’s web site ( and social platforms, as well as looking for ways to improve the team’s ability to reach more fans through online and mobile technology.

  • Work collaboratively with each department within the Cardinals organization, as well as others in the Communications Department, to develop stories to promote the communication goals of the organization.

  • Develop an archive of video content that captures the history of the organization by supervising the production of profiles of key club figures (Hall of Famers, Players, Player Alumni, owners, fans, front office staff) and stories that capture significant events and activities of the team.

  • Help oversee the use of video in club social media, including both brand journalism and brand entertainment efforts.


Education and Experience Required

  • Bachelor of Arts in Journalism, Communications, or other related field emphasizing visual storytelling and multimedia production; or combination of years of experience and education

  • 5-7 years of experience as a television journalist 

  • 5 years of experience in a management or supervisory role at television news operation or related electronic news outlet

  • Demonstrated on-camera, on-air and online news presentation abilities, as well as superb self-presentation professionally, visually and verbally

  • Able to write, report and edit high-quality news content including correct English grammar, accuracy, conciseness, clarity, timeliness, objectivity, fairness and quality

  • Must be proficient in using professional grade HD video equipment, AVID or related video editing systems for at least 5 years, as well as proficiency with other news room production tools

  • Excellent work ethic, extraordinary organizational skills and demonstrated ability to teach others

  • Must possess an excellent understanding of media, sports & baseball.

  • Available to work nights, weekends and holidays. Ability to travel outside U.S.

  • Excellent leadership, collaboration, customer service and people skills essential

Education and Experience Preferred

  • Master of Arts in Reporting, Journalism, Multimedia Journalism, or other related discipline

  • 7+ years of experience as a journalist (MMJ, Reporter, or Anchor) for television station or related news/sports outlet,

  • 5+ years of experience managing reporters in a newsroom.

  • Excellent skills in managing young reporters and journalists, including a demonstrated aptitude to teach

  • 10 years of professional newsroom experience with increased levels of responsibility ideal

  • 5  years of experience as a news director or assignment editor at daily news operation ideal

  • Experience training others in news gathering and video production ideal

  • Must have ability to interact productively and positively with fellow employees in team environment.

  • Must be assertive, capable of following leads and interviewing individuals for stories.

  • 3-5 years of experience producing videos using an AVID editing system

  • 3-5 years or more experience in digital content management, including managing the editorial production of content for a web site, social media or other digital platforms ideal.

  • Capacity to serve as a media spokesperson ideal

  • Knowledge of or experience with Adobe AfterEffects and MediaEncoder helpful

  • Award winning journalist with a proven track record of meeting the highest professional standards in journalism ideal

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have supervisory experience at a television news or electronic news outlet? Explain

2. Do you hae experience as a television journalist? Explain

3. Are you profiecient with professional grade video equipment and editing tools? Explain

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Sales & Marketing: Box Office Database Administration
Ticket Systems Administrator - St. Louis Cardinals (St. Louis, MO)

The Role

Position is the administrator for all ticket related software and setup including baseball games and special events.  The Ticket Systems Administrator will also be responsible for day of event operations and assist in managing the Box office.  This position will provide ProVenue support and any needed training for the organization.  


Key Responsibilities

  • Primary Architect for ProVenue and all other ticket related software; Handles setup in ProVenue for all baseball games, special events, and other ticketing needs

  • Manage online ticketing setup; Work with to make sure on-sales, renewals, and b2bs are working properly with complete end to end testing  

  • Responsible for implementation of enhancements to ticketing software and digital ticketing initiatives; Provide recommendations as well as implement enhancements to ProVenue and other ticket related software in order to see maximum benefit for the Cardinals

  • Assist with setup of all ticket offers; Provides additional support for setup for all ticket related special offers including coupon codes, b2bs for baseball and special events such as tours and museum

  • Manage the box office during baseball games and special events; Decision maker for Box Office during events in the management staff rotation

  • Primary ticketing support for ticketing software in the organization; Facilitate training for new employees, on-going training for existing employees and be a resource for support questions


Education and Experience Required

  • Bachelor’s Degree in Business, or related field; or combination of years of experience and education

  • 1-3 years of experience with ticketing software administrative level responsibilities

  • 1-3 years of experience with a professional sports team

  • Experience with using  either Ticketmaster, Paciolan, or ticketing software

  • Knowledgeable with the Microsoft Office Suite line of products

  • Ability to stay organized and be detail-oriented

Education and Experience Preferred

  • Bachelor’s Degree in Business, or related field; or combination of years of experience and education

  • 3+ years of experience with either Ticketmaster, Paciolan, or’s Pro Venue software with administrative level responsibilities

  • 3+ years of experience in managing all operations of a box office as well as experience coordinating events through third-party promoters

  • Experience with event setup in’s Pro Venue ticketing software, or similar ticketing system, preferred

  • Ability to effectively communicate with internal departments as well as 3rd party clients

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience in ticketing software? Explain

2. Do you have experience working with a sports team? Explain

3. Do you have experience with Ticketmaster, Paciolan or Explain

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Apply for Future Notification Only: Future Notification
Future Notification Only - MLB and its Teams (Various Locations, NA)

If you would like to be notified of positions in the future with MLB teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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