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Retail: Retail Sales Associate
Retail Sales Associate - Washington Nationals (Washington, DC)

Summary: 

The Nationals are in need of accomplished Retail Sales Associates who love helping customers find Nationals branded merchandise and apparel.  Our retail team delivers an exceptional fan experience at Nationals Park by achieving goals related to sales, customer service, inventory maintenance, merchandising and loss prevention.

The Nationals are a military-friendly organization actively recruiting veterans and spouses. 


Essential Duties and Responsibilities:

  • Sell merchandise to fans and customers utilizing Point of Sale (POS) registers.
  • Achieve sales productivity and incentive goals.
  • Provide outstanding customer service.
  • Accurately check-in and process new merchandise (count, hang, ticket, organize, etc).
  • Merchandise products in a professional and organized manner.
  • Process markdowns and ticket products as directed.
  • Accurately sign and identify products being displayed and sold.
  • Participate in physical inventories and periodic cycle counts.
  • Execute internal product transfers as directed.
  • Accurately maintain retail supply and signage inventories.
  • Organize and preserve retail fixture inventories.
  • Participate in set-up and tear-down of fixtures and stands for events and games.
  • Provide assistance and training for other team members when needed.
  • Assist the Stand Supervisors with coordination and execution of special projects as directed.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma/equivalent or equivalent military experience
  • Retail sales experience. 

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be able to work 80% of the game days and events at Nationals Park during the season.
  • Detail oriented with strong organizational skills.
  • Adhere to cash management and handling policies and procedures.
  • Positive attitude and strong work ethic is a must.
  • Excellent Communication Skills.
  • Ability to work independently and responsibly in a fast paced environment.
  • Computer knowledge and/or experience including but not limited to retail point of sale registers.
  • Ability to work flexible and/or extended hours based upon business needs.

Physical/Environmental Requirements

  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work at least 80% of all remaining Nationals home games?

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Facility Operations/Security: Security
Special Police Officer - Washington Nationals (Washington, DC)

Summary 
 
Reporting to the Manager of Security, the Special Police Officer, licensed with the Security Officer Management Branch, provides a safe and pleasant environment for all visitors, guests and employees to the property. Special Police Officer performs protective and enforcement functions when coping with undesired behavior, disturbance, crime, threats of life and property. In all situations, the Officers perform their duties in a courteous, professional and restrained manner, through legal methods approved and in compliance with provisions of the District of Columbia Code, Sections 4-114 and 4-115 and company policies.

This is a full-time, year round position and is designated as an “essential employee.” As such, the Special Police Officer may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage.  

Essential Duties and Responsibilities:

  • Performs duties in a respectful, professional and dignified manner ensuring compliance with established standards.
  • Conducts the required patrols as outlined by your Post Instructions and Supervisor Informational Updates in a manner that is investigative, complete, competent and dedicated to the standards of the company.
  • Responsible for maintaining order on the property, utilizing the respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees and unknown individuals.
  • Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods outlined in the provided policies and procedures. Take recommended action to deal with undesired conduct and law violations in compliance with established policy; make no mistaken accusations.
  • Prepared to take immediate and appropriate action in responding to emergencies, situations and events as situations dictate.
  • Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken and investigative findings.
  • Advise the Supervisor, On-Duty-Manager of all activities that would be of interest, importance or concern regarding the property or any activity at the Stadium.
  • Complete all duties as otherwise assigned in a timely and professional manner.

Requirements:

Minimum Education and Experience Requirements

  • High school diploma; Associates degree (A.A.) or equivalent from two-year College or technical school preferred.
  • Two years related experience and/or training.
  • Must possess SOMB Special Police Officer license.
  • Must be a U.S Citizen.
  • Must be at least twenty-one (21) years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results and consistently meet tight deadlines and targets.
  • Understands the need for data integrity and pays attention to maintaining accurate and timely data.
  • An effective communicator orally and written with excellent interpersonal skills.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
  • Competent keyboard skills to produce accurate and well presented documents.
  • Ability to operate under pressure.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed
  • Strong ability to create and thrive in a team environment.
  • Attention to detail including excellent time management and organizational skills.
  • Strong work ethic and a desire to build a career in professional sports.
  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
  • Knowledge of MLB Security policies and procedures preferred.

Physical/Environmental Requirements

  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 2 years experience in Security?

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Internships: Marketing
YBA - Intern, Digital Marketing & Events - Washington Nationals Youth Baseball Academy (Washington, DC)

Summary: 

The Washington Nationals Youth Baseball Academy is a year-round educational and athletic facility with the mission to use baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among at-risk Washington, D.C., youth. Founded in 2013, the Academy is poised for exciting growth and utilization of its new $17 million facility in Ft. Dupont Park in Southeast, D.C. 

Reporting to the Events & Marketing Associate, the Digital Marketing & Events intern will assist with developing, organizing, and implementing all digital marketing and event planning pertaining to fundraising, revenue generation, and brand awareness for the Washington Nationals Youth Baseball Academy (Academy). This position will have direct responsibilities with event planning, marketing operational budget, Academy related game operations, monthly newsletter, website and social media. 

The Digital Marketing and Events Intern is expected to work flexibly, spending most of his/her time at the Academy facility, and occasionally coordinating with front office staff at Nationals Park. The intern will regularly interface with Academy Board Members, major donors, and VIPs, such as Nationals players, MLB or government officials. The preferred candidate will have marketing/event planning experience within the sports and/or youth development industry.

Duration:  August through December

Essential Duties and Responsibilities: 

Events 

  • Assist in development and execution of event operations plan for the Academy 
  • Implement and help facilitate Mushball Tournament, Academy Day, Scherzer Showdown, Donor Events, Spring Training Trip, & other events assigned 
  • Responsible for post-event follow up to include surveys, thank you notes, reports and final event audits 
  • Maintain detailed task lists to ensure efficient project management plans 
  • Attend events as required to represent the Academy 
  • Maintain the appropriate relationships with vendors, local businesses, government organizations, sports organizations, venues, and events 
  • Help procure equipment rentals, transportation amenities, and service providers

Marketing 

  • Collaborate on and create graphic designs, layout elements, and GIFs for social media utilizing Adobe Creative Suite products and other programs 
  • Assist with game day marketing and promotions operations geared towards Academy 
  • Assist in the coordination of direct mail and social media communications with the donor base, including solicitations, renewals, and monthly newsletters 
  • Routinely check and update Academy website and social media pages 
  • Manage promo items and memorabilia used for cultivation and stewardship of donor base 
  • Assist with the creation of all marketing material (e.g. brochures, presentations, etc.) 
  • Should possess experience in all social media platforms 
  • Push consistent, relevant traffic from Academy social media accounts 
  • Identifies emerging industry trends in graphic design/social media 
  • Works with various internal departments to manage creative consistency of all internal and external athletics communications 
  • Other duties as assigned 

Requirements: 

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have recently graduated from an accredited college or university, or equivalent military experience.
  • Available for the entire term of the Internship.

Knowledge, Skills, and Abilities necessary to perform essential functions 

  • Demonstrated effective communication skills
  • Must be able to work occasional evenings and weekends.
  • Strong organizational and planning skills.
  • Ability to track and meet deadlines. 
  • Strong understanding of how best to leverage Digital Social/Media in order to support revenue generation goals and encourage greater donor engagement 
  • Proven graphic design technical abilities with a strong understanding of layout, color theory and typography in both print and digital media 
  • Strong design style, including creative design solutions 
  • Proficient in Microsoft Excel required – experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and PowerPoint, Dreamweaver, Aldus Freehand and Quark XPress software programs. – Website Design experience is a plus 
  • Knowledge and experience working across sports marketing, promotions and advertising, for a nonprofit or sports organization. 
  • Experience with Customer Relationship Management software a plus
  • A team player, used to working collaboratively in a sometimes hectic and fast-paced, but fun environment. 
  • Commitment to achieving the articulated objectives of the Academy for scholar-athletes, staff, and the community at-large 
  • Emotional commitment to working with youth and families in a low-income, urban community.
  • Experience coaching, playing and/or enjoying youth baseball / softball a plus. 

Physical/Environmental Requirements 

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to intern from August to December?

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Apply for Future Notification Only: Future Notification
Future Notification Only - MLB and its Teams (Various Locations, NA)

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