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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Seattle Mariners (Seattle, WA)

Job Title:                   Group Sales Account Executive

Department:              Sales

Reports To:               Manager, Group Sales

Status:                      Full-Time, Benefit Eligible, Non-Exempt

Subordinates:           None

 

The Position

The Seattle Mariners Baseball Club is currently recruiting to fill the position of a Group Sales Account Executive reporting to the Manager, Group Sales. Group Sales Account Executives for the Seattle Mariners are responsible for the sale and renewal of group outings, pre-game hospitality areas and single game suites.

 

Job Duties and Responsibilities:

  • Sells group ticket inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting cold calls.
  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
  • Meet and exceed all weekly and annual sales, phone and appointment goals. 
  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining. 
  • Uphold an extraordinary level of customer service to group clients.
  • Maintain accurate records in CRM regarding activities and sales.

  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
  • Making actionable and insightful recommendations for new products and enhancements.

  • Represents the organization in a positive and professional manner at all times. 

 

Required Qualifications and Experience:

  • Four-year degree  
  • Minimum of two (2) years experience working in sales, preferably in professional sports or entertainment. 
  • Demonstrated previous sales success and proficiency with sales concepts.  Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.   
  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.
  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills.
  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

 

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Sales & Marketing: Premium/Suite Sales
Premium Sales - Seattle Mariners (Seattle, WA)

The Position

The Seattle Mariners Baseball Club is currently recruiting to fill the position of a Premium Sales representative reporting to the Manager, Premium Sales.  Premium Sales representatives for the Seattle Mariners are responsible for the sale and renewal of all Premium inventory including Corporate Packages, single game suites, and Diamond Club, All-Star Club and Charter Seat season ticket plans. 

 

Job Duties and Responsibilities:

  • Sells high end suite and premium seating inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting cold calls.
  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
  • Meet and exceed all weekly and annual sales, phone and appointment goals. 
  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining. 
  • Uphold an extraordinary level of customer service to Premium clients.
  • Maintain accurate records in CRM regarding activities and sales.

  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
  • Making actionable and insightful recommendations for new products and enhancements.

  • Represents the organization in a positive and professional manner at all times. 

 

Required Qualifications and Experience:

  • Four-year degree  
  • Minimum of three (3) years experience working in sales, preferably in professional sports or entertainment. 
  • Demonstrated previous sales success and proficiency with sales concepts.  Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.   
  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions.   Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Demonstrated ability to work in a fast paced environment with defined performance metrics.   Ability to multi-task and prioritize work with minimal oversight.  Proven experience driving for extraordinary results.
  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately.  Excellent listening skills.
  • Ability to work well within a team environment, yet comfortable completing tasks independently.  Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

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