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Current available jobs that best match nationals:
» 2017 Internship, Authentics E-Commerce - Washington Nationals Baseball Club, LLC (Washington, DC)
» 2017 Internship, Authentics Operations - Washington Nationals Baseball Club, LLC (Washington, DC)
» 2017 Internship, Ballpark Enterprises - Washington Nationals (Washington, DC)
» 2017 Internship, Business Analytics - Washington Nationals (Washington, DC)
» 2017 Internship, Business Strategy - Washington Nationals (Washington, DC)
» 2017 Internship, Corporate Partnerships - Washington Nationals (Washington, DC)
» 2017 Internship, Creative Services - Washington Nationals (Washington, DC)
» 2017 Internship, Entertainment - Washington Nationals (Washington, DC)
» 2017 Internship, Facilities - Washington Nationals (Washington, DC)
» 2017 Internship, Guest Experience - Washington Nationals (Washington, DC)
» 2017 Internship, New Media Production - Washington Nationals (Washington, DC)
» 2017 Internship, New Media Visual Assets - Washington Nationals (Washington, DC)
» 2017 Internship, Production - Washington Nationals (Washington, DC)
» 2017 Internship, Promotions & Events - Washington Nationals (Washington, DC)
» 2017 Internship, Promotions & Events - Winterfest - Washington Nationals (Washington, DC)
» 2017 Internship, Retail Operations - Washington Nationals (Washington, DC)
» 2017 Internship, Security - Washington Nationals (Washington, DC)
» 2017 Internship, Ticket Operations - Washington Nationals (Washington, DC)
» 2017 Internship, Ticket Sales & Services - Washington Nationals (Washington, DC)
» 50/50 Raffle Supervisor - Washington Nationals (Washington, DC)
» Account Executive, Group Sales - Washington Nationals (Washington, DC)
» Account Executive, Membership Sales - Washington Nationals (Washington, DC)
» Ball Girl - Washington Nationals (Washington, DC)
» Coordinator, Ballpark Enterprises - Washington Nationals (Washington, DC)
» Coordinator, Retail Warehouse - Washington Nationals (Washington, DC)
» Gameday Operations- Box Office Ticket Seller - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Gameday Operations- Facility Attendant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Inside Sales Representative - Washington Nationals (Washington, DC)
» NatPack - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)
» NatPack - Washington Nationals (Washington, DC)
» PT- Administrative Assistant- Accounting - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Racing Presidents - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)
» Racing Presidents - Washington Nationals (Washington, DC)
» Retail Associate - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Retail Supervisor - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Senior Director, Marketing & Advertising - Washington Nationals (Washington, DC)
» Senior Ticket Specialist - Washington Nationals Baseball Club (Washington, DC)
» Special Police Officer - Washington Nationals (Washington, DC)
» Street Team - Washington Nationals (West Palm Beach, FL)
» Supervisor, Guest Experience - Washington Nationals (Washington, DC)
» Ticket Office Assistant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Tour Guide - Washington Nationals (Washington, DC)
» YBA - Intern, Development - Washington Nationals (Washington, DC)
» Future Notification Only - MLB and its Teams (Various Locations, NA)




Internships: Any Internship
2017 Internship, Authentics E-Commerce - Washington Nationals Baseball Club, LLC (Washington, DC)

Summary:

This position, reporting to the Coordinator, Authentics, will work directly with the Nationals Authentics program. The position will be responsible for the end-to-end Authentics Auctions program, run through Major League Baseball Advanced Media (MLBAM). This person must maintain a high degree of professionalism, protecting the privacy and confidential nature of working with professional athletes.
 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.
 

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Assist Authentics Coordinator in selecting player memorabilia for online auctions

  • Assist in the setup, monitoring and closeout of online auctions and troubleshoot as needed

  • Prepare memorabilia for shipping

  • Conduct post-auction analytics and make recommendations for future events

  • Assist in the assessment of product needs/supplies and place orders accordingly

  • Assist in the management of all inventory related to game-used and autographed memorabilia

  • Work closely with MLB Authenticators in game day fulfilling requests

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have recently graduated from an accredited college or university, or equivalent military experience.
  • The ideal candidate would be pursuing a degree in business or Sports Management

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Exceptional organizational  and customer service skill required,

  • A background in sports and knowledge of sports memorabilia a plus.

  • Must have a high degree of professionalism

  • Must be available to work all 81 home games and other marketing events which will include nights and weekends

  • Proficient in Microsoft Office Suite

  • Knowledge and understanding of baseball

  • Interest in sports marketing, entertainment, and baseball as a career preferred
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Authentics Operations - Washington Nationals Baseball Club, LLC (Washington, DC)

Summary:

This position, reporting to the Coordinator, Authentics, will work directly with the Nationals Authentics program. The duties will include, but are not limited to, assisting in the planning of game-used/memorabilia program throughout the 81 game season, monitoring player signings, managing inventory of items, assessing product needs and placing supply orders.

This person must maintain a high degree of professionalism, protecting the privacy and confidential nature of working with professional athletes.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Assist Authentics Coordinator in planning  game-used memorabilia and autograph signings with players

  • Assist in the assessment of product needs/supplies and place orders accordingly

  • Assist in the management of all inventory related to game-used and autographed memorabilia

  • Work closely with MLB Authenticators in game day fulfilling requests

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have recently graduated from an accredited college or university, or equivalent military experience.
  • The ideal candidate would be pursuing a degree in business or Sports Management

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must have exceptional organizational and customer service skills

  • A background in sports and knowledge of sports memorabilia a plus.

  • Must be available to work all 81 home games and other marketing events which will include nights and weekends

  • Must have a high degree of professionalism

  • Proficient in Microsoft Office Suite

  • Knowledge and understanding of baseball

  • Interest in sports marketing, entertainment, and baseball as a career preferred
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Ballpark Enterprises - Washington Nationals (Washington, DC)

Summary:

The Washington Nationals are committed to establishing Nationals Park as the premiere destination for special events in Washington, D.C. The Ballpark Enterprises intern will help the Department generate revenue by supporting the sales, marketing, and execution of non-game day events hosted at Nationals Park.

The Intern will gain experience in the events industry by working on administrative tasks and business development initiatives intended to increase department revenue and efficiencies. The intern will also contribute to carrying out large-scale events such as the Nationals Park concert series, DC Beer Festival, Congressional Baseball Game, etc.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: April to June

Essential Duties and Responsibilities:

  • Assist with administrative tasks including processing paperwork, shipping, and purchasing

  • Gather data from all lead sources and input into CRM

  • Help maintain the net revenue database for all Nationals Park events

  • Conduct periodic research to understand the D.C. events market and identify opportunities for sales team

  • Support the sales team in planning and executing client site visits

  • Support the sales team in planning and executing department prospecting events

  • Contribute to event messaging platforms for large-scale events like the Nationals Park concert series

  • Brainstorm new and unique concepts for special events to be hosted at Nationals Park

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university or have recently graduated from an accredited college or university, or equivalent military experience

  • Interest in Event Sales preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Proficient in MS Office applications such as Excel, PowerPoint, and Outlook

  • Understanding of various marketing methods including social media, website, and email

  • Prior experience working in the events, hospitality, and/or sports industry preferred

  • Excellent communication skills

  • Ability to analyze and present information in a clear and concise manner

  • Strong data analysis preferred

  • Excellent interpersonal skills

  • Excellent customer service skills

  • Strong attention to detail

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in April through June, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Business Analytics - Washington Nationals (Washington, DC)

Summary:

This internship, reporting to the Manager of Loyalty and Innovation, is responsible for assisting in furthering the Nationals’ technology and innovation roadmap. Significant collaboration with marketing and revenue generating departments will be required. This position will require knowledge and ability to extract data and produce insights from myriad sources, including the Nationals’ data warehouse and external secondary research. Strong written and oral communications skills will be required in producing documents to be presented to senior Nationals executives, including the Executive Director of Business Strategy & Analytics, SVP of Consumer Revenue, and Chief Revenue and Marketing Officer.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Contribute to analytics projects, applying a wide range of methodologies, to support decision-making in revenue generating departments

  • Conduct secondary research as needed, including information gathering from industry associations and research companies

  • Develop a deep understanding of the Nationals’ key data sources and integration points within the Nationals’ data warehouse

  • Work closely with the Retail & Authentics team to optimize the MLB auctions process, including interfacing directly with MLB Advanced Media

  • Analyze Concessions (Food & Beverage) data to generate insights on areas such as impact of promotions, operational bottlenecks, usage of NatsPlus benefits, and pricing optimization

  • Assess revenue-maximizing opportunities in Parking, taking into consideration historical data and benchmarks

  • Produce compelling presentations to visualize key observations and insights

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Pursuing a degree in engineering, mathematics, business, economics or a closely related field

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to understand key business implications from extensive data in a data warehouse

  • Ability to extract key insights from large, unstructured datasets and synthesize into key recommendations for leadership

  • Proficiency in Microsoft Excel, PowerPoint, and Word

  • Ability to work as a member of a fast-paced and cross-functional team

  • Strong sense of ownership and accountability—a self-starter

  • Excellent communication skills and ability to tailor and present key messages to the appropriate audience

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Business Strategy - Washington Nationals (Washington, DC)

Summary:

This internship, reporting to the Senior Manager of Revenue Strategy, is responsible for producing data-driven analyses and recommendations to support marketing and revenue generating departments. This position will require knowledge and ability to extract data and produce insights from myriad sources, including the Nationals’ data warehouse and external secondary research. Strong written and oral communications skills will be required in producing documents to be presented to senior Nationals executives, including the Executive Director of Business Strategy & Analytics, SVP of Consumer Revenue, and Chief Revenue and Marketing Officer.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Extract key observations and insights from Nationals internal and external data sources to support decision-making in marketing and revenue generating departments

  • Conduct detailed analysis within Tickets.com’s replicated database, including having a fundamental understanding of technical and functional data structures, data relationships, and key data elements

  • Design, develop, and execute queries within Fan Manager’s MySQL replication, which includes key Tickets.com elements as well as myriad other Nationals data sources

  • Work with MLB Advanced Media to analyze Fanalytics (digital marketing) data to understand the effectiveness of various marketing campaigns

  • Analyze surveys to provide meaningful and actionable insights to appropriate departments

  • Provide strategic recommendations based on analysis in a clear and visually-compelling nature

  • Use marketing tools, including segmentations and econometric modeling, to generate insights on market trends, customer behavior and sentiment, and current campaign performance

  • Assess effects of dynamic pricing through well-designed price experiments and regression analysis to inform future pricing policies

  • Develop internal metrics on prospects (potential season plan purchasers) based on extensive data sources to guide Ticketing department’s targeted sales efforts

  • Conduct ROI analysis on various social media campaigns / engagements

  • Create and synthesize business management dashboards and reports for marketing and revenue generating departments, primarily through Tableau platform

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Pursuing a degree in engineering, mathematics, business, economics or a closely related field

  • MBA preferred

  • 2+ years in management consulting preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to understand key business implications from extensive data in a data warehouse

  • Knowledge of P&L structures and levers to optimize revenues and costs

  • Ability to extract key insights from large, unstructured datasets and synthesize into key recommendations varying audiences

  • High proficiency in Microsoft Excel, PowerPoint, and Word

  • Proficiency in statistical package, such as R (preferred), Stata, or SAS

  • Knowledge of multivariate regression analysis

  • General proficiency in data visualization tool (Tableau) preferred

  • General proficiency in SQL queries preferred

  • Ability to work as a member of a fast-paced and cross-functional team

  • Strong sense of ownership and accountability—a self-starter

  • Excellent communication skills and ability to tailor and present key messages to the appropriate audience

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Corporate Partnerships - Washington Nationals (Washington, DC)

Summary:


The Intern, Corporate Partnerships will gain a broad understanding of sports partnerships while assisting in various activities related to both sponsorship activation and sales. This opportunity will provide a fast paced, hands-on experience in developing and executing sponsorship activation programs. He/she will provide assistance with the coordination and facilitation of large game day partner activation programs.  Additionally he/she will be assigned small scale game day responsibilities including promotions, hospitality and activations as needed.  Assisting the sales team, the Intern will conduct research to aid in preparation for meetings with prospective partners and assist in the completion of new partner sales presentations. This experience is most suitable for someone interested in furthering a career in the sports sponsorship/marketing industry.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Assist in the coordination and execution of game day activation programs.

  • Manage small scale game day promotions and activations (i.e. tabling, event set-up, hospitality and entertaining).

  • Provide staff support at non game day partner events such as softball games, Nationals Partner Alliance events and other activities.

  • Capture and manage photo documentation of all sponsor activation and signage.

  • Conduct research on prospective corporate partners in preparation for upcoming sales presentations and meetings.

  • Administrative tasks.

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Previous marketing experience/internship preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Available for the entire term of the Internship

  • Desire and passion to work in sports sponsorship activation and/or sales.

  • Excellent organizational abilities to handle multiple tasks, establish priorities, and meet deadlines.

  • An effective communicator both orally and written with excellent interpersonal skills.

  • Ability to maintain a professional appearance and decorum when interacting with corporate partners.

  • Computer proficiency and technical aptitude with the ability to utilize MS Office Suite required.

  • Strong ability to create and thrive in a team environment.

  • Attention to detail including excellent time management and organizational skills.

  • Knowledge of Scarborough Research preferred.

  • Competency in Adobe Photoshop and presentation building skills preferred.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  This position requires occasional weekend and/or evening work based upon the team's home game schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Creative Services - Washington Nationals (Washington, DC)

Summary:

Reporting to the Creative Director, the Intern will gain valuable experience working in marketing for a Major League Baseball team, assisting with various marketing initiatives including our advertising campaign, social media, concert promotion, game day initiatives and community events, in addition to the graphic design responsibilities. The position will be responsible for the high volume production of a wide range of design projects that support the sales, marketing and communications departments

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  March to October

Essential Duties and Responsibilities:

  • Main function: organization and management of photo archive
  • Assist graphic design team in layout, design, proofing of creative projects including sales/marketing collateral, publications, online, etc.
  • Good working knowledge of Photoshop and InDesign
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Pursuing a 4-year degree in Graphic Design or New Media. 

  • Graphic design graduate course work or a minimum of 1 year experience preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Working Knowlege of Photoshop and InDesign

  • Proficiency in MS Office products (Word, Excel, Power Point and Outlook)

  • Must be self-directed and able to work independently.

  • Must possess good decision-making skills and solid judgment.

  • Must be dependable and trustworthy.

  • Must present self in a professional manner and have the ability to interact with all levels of the organization and outside contacts.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Entertainment - Washington Nationals (Washington, DC)

Summary:

The intern will assist the Entertainment department with all gameday aspects (booking Color Guards, sound checking Anthem performers, escorting First Pitch guests, etc).  This position will also assist the Mascot Coordinator as needed.  The intern will be responsible for booking a Color Guard for every game after the first homestand.  He/She will contribute creative ideas for different executions of in-game elements.  This position will also assist the Production department as needed.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  March to October

Essential Duties and Responsibilities:

  • Meet Anthem performers and assist with sound check.

  • Assist Mascot Coordinator as needed.

  • Book Color Guards for all home games.

  • Problem Solve (because nothing ever goes as planned)

  • Take part in creative meetings to be held throughout the season.

  • Assist with Racing President ideas and creating Presidents costumes.

  • Set-up Nat Pack room with each game’s prizes.

  • Archive National Anthem demos

  • Competent knowledge of baseball and the Nationals organization.

  • Other duties as assigned.

Requirements:

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Interest in Sports Marketing, Entertainment, Baseball as a career preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Available for the entire term of the Internship

  • Must possess interpersonal communication skills (oral and written)

  • Must be able to work in a team-oriented environment

  • Must have a strong work ethic and a willingness to learn

  • Enjoys and demonstrates a passion for being a part of the Nationals organization and for the sport of baseball

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017

Apply for this position     |      Go back job listings


Internships: Facility
2017 Internship, Facilities - Washington Nationals (Washington, DC)

Summary:

The Ballpark Operations Interns will be given the unique opportunity to learn new skills and gain valuable insight into the day-to-day workings of a Ballpark Operations Department.  They will be an integral game-day point-of-contact for a variety of inter-departmental and extra-departmental requests and support the entire department in the successful implementation and management of game-day operations and events.  The Ballpark Operations Intern will primarily support game-day operations and the facilities readiness needs within the department. He/she will receive a diverse experience while also contributing greatly to the department’s effectiveness in running a world-class facility. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

The duration of the internship is from March through October of 2017.

Essential Duties and Responsibilities:

  • Manage game-day facilities checklists. 

  • Provide support in managing, and create reports for, service order completion rates, facilities checklist timelines and lighting readiness checks.

  • Oversee game-day setups and activations. 

  • Research and propose sustainable initiatives to support the ballpark’s green program.

  • Assist with all facility and related requirements. 

  • Manage special projects in support of facilities department.

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate (completed a minimum of two year) or graduate student of an accredited College or University or be a recent graduate (within no more than six months).

Knowledge, Skills, and Abilities necessary to perform essential functions;

  • Strong organizational skills.

  • Requires working on weekends and evenings on a regular basis.

  • Experience  with creating well-researched, data-driven and analytical reports.

  • Working knowledge of Microsoft Office

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Game-day Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Guest Experience - Washington Nationals (Washington, DC)

Summary:

The Intern’s primary responsibilities will be assisting the Guest Experience team on various projects.  They are needed to help ensure that various tasks are completed during the season within a timely manner. The internship program will provide the students with an opportunity to gain valuable experience with a professional baseball organization. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of internship: March through October

Essential Duties and Responsibilities:

  • Assist with Guest Experience Wardrobe, ensuring that uniform inventories are maintained.

  • Assist with our Guest Experience Lost and Found Program.

  • Assist the Manager of Guest Experience with day to day events.

  • Assist in pre-game and/or post game check lists making sure that all partner companies are ready for upcoming games.

  • Assist with the Team Service Rewards and Recognition Program.

  • General clerical office duties, filing and data entry

  • Help greet and direct guests to areas in the ballpark upon their arrival

  • Develop a working knowledge of Nationals Ballpark

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as a under graduate or graduate student of an accredited College or University and have completed 1 semester or recent graduates of undergraduate or graduate school (that have graduated within 6 months) or equivalent military experience.

  • Experience in hospitality operations a plus.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Have strong interpersonal skills and able to provide excellent customer service

  • Proficient in Microsoft Office Suite

  • Communicate articulately

  • Be able to pay close attention to detail

  • Ability to work on multiple projects at once

  • Available to work all home games including nights, weekends, and holidays

  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

Include one or more of the following:

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017?

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Internships: Any Internship
2017 Internship, New Media Production - Washington Nationals (Washington, DC)

Summary:

New Media Interns will work with the New Media Manager to learn new skills and receive valuable insight into the day-to-day workings of a sports new media department. S/he will also gain hands-on experience working game days, creating social media, organizing website and email plans, editing content and working in a fast paced environment.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to September

Essential Duties and Responsibilities:

  • Under guidance of New Media Manager, lay out social media schedule and create social media content.

  • Take pictures and use Photoshop to edit pictures and prepare them for posting.

  • Pull data from the Nationals digital outlets (Facebook, Twitter, Instagram, emails, etc.).

  • Assist with written and visual content across Nationals.com and related digital outlets.

  • Track social media trends to guide future posts.

  • Work with the entire Marketing Department as needed during events and promotions.

  • Other duties as assigned.

Requirements:
 

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Preferred areas of study include: Digital Marketing, Advertising, Communications, Journalism, Film or Creative Design.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent writing skills with copyediting experience required.

  • Familiarity with Facebook, Twitter, Instagram, Snapchat and other social platforms required.

  • Experience with social media measurement tools preferred.

  • Photography, Photoshop and photo editing experience preferred.

  • Experience in writing and visual storytelling a plus.

  • Experience in screenwriting, video production and video editing a plus.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  This position requires occasional weekend and/or evening work based upon the team's home game schedule.

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship

2. Yes/No. Are you available to work 34 hours per week starting in March through September, 2017

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Internships: Any Internship
2017 Internship, New Media Visual Assets - Washington Nationals (Washington, DC)

Summary:

New Media Interns will work with the New Media Manager to learn new skills and receive valuable insight into the day-to-day workings of a sports new media department. S/he will also gain hands-on experience working game days, creating social media, organizing website and email plans, editing content and working in a fast paced environment.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Under guidance of New Media Manager, lay out social media schedule and create social media content.

  • Take pictures and use Photoshop to edit pictures and prepare them for posting.

  • Pull data from the Nationals digital outlets (Facebook, Twitter, Instagram, emails, etc.).

  • Assist with written and visual content across Nationals.com and related digital outlets.

  • Track social media trends to guide future posts.

  • Work with the entire Marketing Department as needed during events and promotions.

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Preferred areas of study include: Digital Marketing, Advertising, Communications, Journalism, Film or Creative Design.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent writing skills with copyediting experience preferred

  • Familiarity with Facebook, Twitter, Instagram, Snapchat and other social platforms required

  • Experience with social media measurement tools preferred

  • Photography, Photoshop and photo editing experience preferred

  • Experience in writing and visual storytelling a plus

  • Graphic design, comic animation, drawing or other artistic portfolio a plus

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  This position requires occasional weekend and/or evening work based upon the team's home game schedule.

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017

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Internships: Any Internship
2017 Internship, Production - Washington Nationals (Washington, DC)

Summary:

The production intern is an invaluable part of our production staff.  Having a highly qualified intern enables us to create new and improved content while also providing an incredible learning experience for the intern.  The intern assists with all aspects of our game day and non-game day productions and has the opportunity to perform many of the same tasks of our full and part time staff. The intern will gain hands-on experience in production and post-production, as well as opportunities to enhance the department.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  February to October

Essential Duties and Responsibilities:

Media Production

  • Edit videos with a fast turnaround for Nationals Park video board, web and TV

  • Video duplication to multiple formats

  • Log and capture videos, help maintain production equipment and workflow

  • Assist with updating and maintaining web elements

Game Day Execution

  • Assist with setup and execution of pregame and in-game elements

  • Assist with setup and breakdown of cameras and equipment

  • Train on multiple game day production positions

  • Other duties as assigned

 

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Must have video production experience including non-linear editing (Adobe Premiere), writing, camera operation, lighting and audio set up

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be Mac savvy

  • Must possess interpersonal communication skills (oral and written)

  • Must be able to work in a team-oriented environment

  • Must have a strong work ethic and a willingness to learn

  • Must be knowledgeable of the Washington Nationals players, baseball statistics, rules and records

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in January through October, 2017?

3. Please include a link to your demo reel here...

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Internships: Any Internship
2017 Internship, Promotions & Events - Washington Nationals (Washington, DC)

Summary:

The intern position is an integral part of the Promotions & Events department, as the individual to fill this role will be exposed to and relied upon to assist with a variety of game-day initiatives to include: Jr. Nationals Kids Club, Promotional Giveaways, Fan Appreciation, and numerous theme nights.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  January to October

Essential Duties and Responsibilities:

  • Assist in all promotional activities related to home games

  • Assist with organization and maintenance of promotional inventory for the Promotions and Events department 

  • Assisting in the distribution of promotional items on game-days

  • Assisting with the youth marketing initiatives including Jr. Nationals Kids Club and Kids Run The Bases.  Must be present for Sunday home games.

  • Serve as a liaison to fans at the Jr. Nationals Kids Club kiosk on Sunday home games

  • Assist in the procurement of tickets, credentials and parking for game-day requests

  • Performs other duties as assigned by the Manager, Promotions & Events

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as a under graduate or graduate student of an accredited College or University and have completed 1 semester, or a recent graduate within the last 6 months.

  • Experience in event planning is not required, but recommended.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent communication skills (via phone, e-mail, letters, etc.)

  • Positive and friendly personality

  • Ability to handle multiple projects simultaneously

  • Self-motivating - can maintain productivity with little supervision.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in January through October, 2017

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Internships: Any Internship
2017 Internship, Promotions & Events - Winterfest - Washington Nationals (Washington, DC)

Summary:

The intern position is an integral part of the Promotions & Special Events department, as the individual to fill this role will be exposed to and relied upon to assist with a variety of game-day initiatives to include: Jr. Nationals Kids Club, Promotional Giveaways, Fan Appreciation, and numerous theme nights. The Winterfest intern will also be heavily relied upon to assist with the planning and execution of the Nationals Winterfest in December 2017.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  June to January

Essential Duties and Responsibilities:

  • Assist in all promotional activities related to home games

  • Assist with organization and maintenance of promotional inventory for the Promotions and Events department

  • Assisting in the distribution of promotional items on game-days

  • Assisting with the youth marketing initiatives including Jr. Nationals Kids Club and Kids Run The Bases.  Must be present for Sunday home games.

  • Serve as a liaison to fans at the Jr. Nationals Kids Club table on Sunday home games

  • Assist in the procurement of tickets, credentials and parking for game-day requests

  • Assist with the execution of initial game-day marketing initiatives for Winterfest

  • Attend all meetings involving Winterfest to serve as primary note-taker for all items discussed  

  • Assist with the planning and implementation of Winterfest programming to include production scheduling, volunteer coordination, vendor procurement, etc.  

  • Performs other duties

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as a under graduate or graduate student of an accredited College or University and have completed 1 semester, or a recent graduate within the last 6 months.

  • Experience in events preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Strong organizational skills

  • Available for entire term of internship

  • Strong verbal and written communication skills

  • Positive attitude with dedication to a well-executed final product

  • Interest in event operations and management

  • Ability to work frequent nights and weekends

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in June through January, 2018

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Internships: Any Internship
2017 Internship, Retail Operations - Washington Nationals (Washington, DC)

Summary:

This internship, reporting to the General Manager, Retail, is responsible for supporting end-to-end retail operations, including supporting scheduling, receiving, transfers, store support, and visual merchandising. The position will also gain insight into the planning and forecasting involved in a comprehensive, first-class retail operation.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to November

Essential Duties and Responsibilities:

  • Assist Retail Team with daily operations support in retail locations
  • Assist Operations Manager with staff scheduling
  • Assist customers in all retail locations
  • Prepare and participate in Staff Orientation and Training
  • Assist with daily reconciliations, deposits and cash handling
  • Participate in hiring and interviewing process for Event Staff
  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have recently graduated from an accredited college or university, or equivalent military experience.
  • Pursuing a degree or received a degree in Business or Retail preferred.
  • Experience with Retail Pro Software preferred
  • Retail experience preferred, but not required

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Engaging personality with strong verbal and written communication skills
  • Self-motivated, organized, and detail oriented
  • Works well in a fast paced team environment
  • Multi-tasker, proactively seeks out opportunities to support the team
  • Available for the entire term of the Internship.
  • Knowledge of basic computer skills (Microsoft Office: Word, Excel, PowerPoint, etc.)
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through November, 2017

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Internships: Any Internship
2017 Internship, Security - Washington Nationals (Washington, DC)

Summary:

The Security Intern will be given the unique opportunity to learn new skills and gain valuable insight into the day-to-day workings of a Ballpark Operations Department.  They will be an integral gameday point-of-contact for a variety of inter-departmental and extra-departmental requests and support the entire department in the successful implementation and management of gameday operations and events.  The Security Intern will primarily support gameday operations, security, and parking management needs within the department and will receive a diverse experience while also contributing greatly to the department’s effectiveness in running a world-class facility.

The Nationals are a military friendly organization actively recruiting veterans and spouses.

Duration of the internship: March to November


Essential Duties and Responsibilities:

  • Manage gameday credential and event requests.

  • Provide support in managing, and create reports for, ballpark transportation and parking program

  • Oversee gameday setups and activations.

  • Assist with all security and related requirements.

  • Manage special projects in support of the Security department

  • Maintain parking and transportation pages on team website and administer the organization’s customer service inquiries pertaining to those topics

  • Other duties as assigned.


Requirements: 
Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Experience with creating well-researched, data-driven and analytical reports

  • Strong organizational skills.

  • Requires working on weekends and evenings on a regular basis

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017?

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Internships: Any Internship
2017 Internship, Ticket Operations - Washington Nationals (Washington, DC)

Summary:

The Intern will provide continuous coverage of service and support in all four box office locations and for preparation to begin and close each area on a daily basis.  Interns should assist the Ticket Operations Department in providing a wider more intensive service net for our external and internal customers.

The Intern will work closely with the Ticket Operations staff in the selling, printing, and mailing of group tickets, season tickets, and single game ticket requests.  The Intern will assist in the processing of internal CRM departmental requests and will be instrumental in the fulfillment of Nationals season ticket holder initiatives such as the Nationals Ticket Exchange Program.  Candidates should possess superior customer service skills and must work well in a fast paced environment. 

The Intern will be provided the opportunity to experience the daily and gameday functions of a MLB ticket operations department. Candidates must have prior customer service experience as well as be experienced with internet and web based browsers/searches, MS Office applications such as Excel, Word & Powerpoint, and have superior writing/reading comprehension.  Prior experience in the handling and reconciliation of cash is required. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: February to October

Essential Duties and Responsibilities:

  • Assist in the processing, printing and distribution of season, group and individual game tickets and cards

  • Process ticket exchanges in accordance with the Nationals Season Ticket Holder Exchange policy

  • Service and interact with customers on a regular basis to help resolve ticketing questions and concerns    

  • Support in supervision of seasonal ticket seller staff

  • Assist in the generation of reports based on promotions, sales, inventory, etc.

  • Utilize automated ticketing system, Tickets.com ProVenue, to process all internal & external ticket requests

  • Assist in tracking and reporting discounts and total ticket numbers

  • Update policies and procedures manual and assist in special projects

  • Provide customer service support on gamedays in the Ticket Services lobby

  • Assist with administrative tasks for the department, i.e. CRM, data entry, updating spreadsheets, filling, faxing, general office work

  • Aid in the gameday preparation of the box offices including, outfitting supplies, stanchion setup, signage placement, etc.

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Minimum cumulative grade point average of 3.0 on a 4.0 scale.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Desire and passion to work in sports and Ticket Operations.
  • Attention to detail including excellent time management and organizational skills.
  • Experience processing and handling cash and/or other payment methods.
  • Excellent organizational abilities to handle multiple tasks, establish priorities, and meet deadlines.
  • An effective communicator both orally and written with excellent interpersonal skills.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Powerpoint and the Internet
  • Strong ability to create and thrive in a team environment.
  • Prior experience in a customer service/retail environment.
  • Proficiency in typing.
  • Computerized ticketing experience, particularly in the Tickets.com Provenue operating system, is desired yet is not a prerequisite. 
  • Fluently bi-lingual in English and Spanish is a plus.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in February through October, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Ticket Sales & Services - Washington Nationals (Washington, DC)

Summary:

The Intern, Ticket Sales & Services will assist with the continued success of the Ticket Sales & Services Department of the Washington Nationals Baseball Club. The primary responsibilities of this position include: assisting management in the creation and implementation of NATS PLUS Membership sales/service events; fulfilling benefits/experiences related to the NATS PLUS Membership program, Group Sales initiatives, Red Carpet Rewards program, and Ticket Exchange program; and serving as a frontline customer service presence to Season Plan Holders, Group Buyers and single event attendees. The Intern, Ticket Sales & Services will have the opportunity to learn the daily business operations of a baseball team, including all special programs and initiatives created to drive revenue, attendance and customer loyalty.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  March to October

Essential Duties and Responsibilities:

  • Provide gameday support for NATS PLUS Membership benefit initiatives

    • Act as a frontline representative for the Ticket Sales & Services department

    • Provide outstanding customer service and broad knowledge to Plan Holders

    • Assist with fulfillment of various Membership benefits

  • Support the facilitation of experiential-based auction winners

  • Assist Group Sales with theme night initiatives (Ladies Night, Scout Day, Camp Day, Weather Day, etc.)

  • Assist with set-up and implementation of NATS PLUS Sales/Service Events (in stadium and out)

  • Assist with game day duties as needed

  • Assist with administrative tasks for the department/executive team (i.e. presentation creation, special projects, mailings, data entry, research, etc.)

  • Other duties as assigned

Requirements:
Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Minimum cumulative grade point average of 3.0 on a 4.0 scale.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Strong customer service, organizational, and time management skills are required, in order to best meet client needs, prioritize workload and meet deadlines.

  • Excellent written and verbal communication skills are needed.

  • Must be able to address and solve problems quickly and effectively.

  • Candidate must be sufficient in Microsoft Office (Excel, Word, PowerPoint and Outlook).

  • Must be available to work nights, holidays, and weekends for Nationals home games and sales/service events as needed, in addition to normal office hours.

  • Punctual and reliable attendance.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017?

Apply for this position     |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
50/50 Raffle Supervisor - Washington Nationals (Washington, DC)

Summary:

The Washington Nationals Dream Foundation is seeking a 50/50 Raffle Supervisor for the 2017 MLB season. The Supervisor will be responsible for overseeing the 50/50 Raffle and the 50/50 Raffle Ticket Seller team throughout the entire MLB season on every Friday, Saturday and Sunday home game and other select Nationals games. On non-Raffle days, the Supervisor will be responsible for preparing all post-Raffle reports, communicating across multiple departments, being the point of contact for 50/50 Raffle winners and creating new sales strategies and ways to enhance the Raffle.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.


Essential Duties and Responsibilities:

  • Oversee all technological aspects of the 50/50 Raffle before, during and after each 50/50 Raffle game.
  • Prepare all post-Raffle reports and collateral materials.
  • Patrol Raffle sales areas during the selling periods to ensure proper raffle sales.
  • Work closely with 50/50 Raffle Ticket Sellers by assigning selling locations, troubleshooting sales software on individual electronic devices, voiding tickets when necessary and assisting with preparing final deposit slips and sales reports.
  • Communicate effectively with multiple departments such as Finance, Scoreboard Production, Guest Experience and the Box Office, and with each 50/50 Raffle winner.
  • Assist Guest Experience with scheduling 50/50 Raffle Ticket Sellers as needed.
  • Track attendance of 50/50 Raffle Ticket Sellers and provide timely reports to the Dream Foundation.
  • Creatively enhance the 50/50 Raffle program with new sales strategies.
  • Oversee 50/50 Raffle supply inventory, reorder materials when necessary and keep 50/50 Raffle equipment and spaces clean.
  • Assist with interviewing potential 50/50 Raffle Ticket Sellers.
  • Other duties as assigned.
     

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience.
  • Minimum of one (1) years’ work experience in professional sports.
  • Pointstreak 50/50 software experience preferred.


Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent verbal and written communication skills.
  • Excellent customer service, problem solving and organization skills.
  • Able to operate and troubleshoot multiple types of electronic devices.
  • Must be detail oriented and a skilled multitasker.
  • Must work well in fast paced and high pressure environments.
  • Able to interact positively with a motivated, energetic sales team and clearly convey sellers’ staffing assignment areas, sales strategies and goals.
  • Strong ability to work well independently as well as with co-workers, supervisors, vendors, etc.
  • Ability to learn and master new software programs including, but not limited to, Pointstreak 50/50.
  • Proficient with all of Microsoft Office’s programs.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Sales & Marketing: Consumer Product Sales
Account Executive, Group Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Senior Manager of Group Sales, the Account Executive of Group Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company sales and retention programs through assigned duties to achieve optimum ticket sales volume and ensure the desired sales results while performing the following duties.
The Nationals are a military-friendly organization actively recruiting veterans and spouses.



Essential Duties and Responsibilities:

• Sells group tickets, party suites and hospitality areas in addition to creating and organizing theme nights.
• Sells suites (nightly rentals), premium seats (including Lexus Presidents Club and PNC Diamond Club), hospitality events, and season (including Full, Half, Partial and Mini plans)
• Prospects for new group and season ticket package clients.
• Attends/staffs numerous networking, marketing and community events.
• Coordinates and executes sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Attains individual and department sales goals as set by the Manager, Group Sales and Senior Director, Ticket Sales
• Conducts sales related activities in the field and the office as assigned.
• Maintains computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
• Visits and hosts prospects and customers during home games.
• Submits planned activities on a daily basis prior to beginning sales day or leaving the office for outside sales calls.
• Identifies opportunities to up-sell current clients.
• Develops positive customer relations calling on all assigned accounts on a scheduled basis.
• Submits prompt accurate reports and maintains up-to-date, accurate account records.
• Maintains adequate, well-organized inventories of sales tools.
• Performs any other duties and responsibilities as assigned by the Manager, Group Sales and Director, Ticket Sales


Requirements:


Minimum Education and Experience Requirements

• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of two (2) years’ work experience in professional sports ticket sales and customer service.
• A minimum of two (2) years’ work experience specifically in professional sports season, group or suite sales.


Knowledge, Skills, and Abilities necessary to perform essential functions:

• Contacting qualified and unqualified sales leads for new group and season sales.
• Managing and servicing existing group accounts and season ticket package clients.
• Handling customer service and ticketing issues of assigned group customers and season ticket package clients.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to network with the region’s top decision makers.
• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Oversees the development and sale of fully-integrated theme nights targeted at specific groups within the Washington market.
• Excellent oral communication and customer service problem solving skills.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Excellent verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
• Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
• Understands need for data integrity and pays attention to maintaining accurate and timely data.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access. Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements:
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Sales & Marketing: Consumer Product Sales
Account Executive, Membership Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Ticket Sales, the Account Executive of Membership Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company's sales and retention initiatives. The goals of the position are to achieve optimum ticket sales volume, and ensure the desired sales results, while performing the following duties:

The Nationals are a military-friendly organization actively recruiting veterans and spouses.
 

Essential Duties and Responsibilities:


• Focus on increasing revenue and attendance through full menu selling opportunities, specializing in:
o NATS PLUS season ticket packages (full, half and partial plans).
o Group ticket sales (including theme nights and hospitality areas)
o Premium sales (including annual/nightly leases and club seating options)
• Renews and retains a specified listing of season ticket and group accounts on an annual basis.
• Coordinates and executes internal and external sales appointments on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Creatively prospects for new business opportunities that will grow the Nationals season ticket and group client base.
• Attends/staffs numerous networking, marketing and community events within the DC Metro area.
• Attains individual and department sales goals as set by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.
• Maintains computerized records of all season ticket, group, and premium seating clients/prospects in company database (Microsoft CRM).
• Maintains a daily/weekly minimal outbound call volume.
• Visits and hosts prospects and customers during home games and specified Nationals sales events.
• Identifies opportunities to grow the current Nationals ticket base through up-selling and cross-selling.
• Provides A+ level customer service to all Nationals clients/prospects. Maintains and submits consistent and accurate personal sales pipeline and account status reports on a weekly basis.
• Performs any other duties and responsibilities as assigned by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.


Minimum Education and Experience Requirements


• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of two (2) years work experience in a sales specific capacity, preferably for a professional sports ticket sales, group sales or premium sales department.
Knowledge, Skills, and Abilities necessary to perform essential functions
• Contacting qualified and unqualified sales leads for new season package, group events and premium opportunities.
• Managing and servicing existing and prospective accounts at an exemplary level.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to network with the region’s top decision makers.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the DC Metro area.
• Excellent problem solving and conflict resolution skills.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Ability to manage and meet deadlines while working on several complex projects simultaneously.
• Computer proficiency and technical aptitude with the ability to master and utilize Tickets.com, Microsoft CRM, and full Microsoft Office suite.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements


• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Facility Operations/Security: Game Day/Event Staff
Ball Girl - Washington Nationals (Washington, DC)

Summary:

The Washington Nationals Ball Girls are a staple on the field. Ball Girls are responsible for fielding foul balls and giving them to Nationals fans. They also bring a pitcher's jacket from the bull pen to the dugout when a new pitcher enters the game. Ball Girls are the only people on the field for the entire game that aren't players or umpires.

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities:

  • Field foul balls and give them to Nationals fans (particularly kids)

  • Interact with the fans, near respective ball girl post (1B/3B)

  • Retrieve bullpen jackets when a new pitcher enters the game from your perspective side (1B/3B)

  • Other duties as assigned.


Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or GED required.

  • Previous organized softball experience preferred.

  • Must be at least 18 years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must have the physical ability to perform athletic activities in all weather conditions.

  • Must have strong communication skills, with a positive, energetic personality.

  • Must be knowledgeable about the game of baseball. Be able to avoid fair balls and field balls and know the difference between the two.

  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?

2. Yes/No. Do you have any previous organized softball experience?

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Administration/General Management: Administrative/Executive Assistant
Coordinator, Ballpark Enterprises - Washington Nationals (Washington, DC)

Summary:
Ballpark Enterprises is responsible for selling non-game day events at Nationals Park, including concerts, festivals, sporting events, and corporate events. The Coordinator of Ballpark Enterprises is the administrative, marketing, research, and analytical support for the department.

Essential Duties and Responsibilities:

Administrative:
• Obtain event leads from all inbound channels (website, voicemail, phone, other advertising platforms) and input leads into CRM in a timely manner
• Answer the Nationals Park Events line and Nationals Park Concerts line, answer questions or troubleshoot issues
• Process department paperwork: creating, scanning, and filing contracts, deposit forms, vouchers, purchase orders, final event specifications, and other documents
• Draft service contract deal sheets, route for internal approvals, and administer contracts as assigned
• Manage all department purchasing, shipping, and storage: office supplies, client gifts, marketing materials, etc.
• Book travel and file expense reports
• Assist in event operations as needed

Marketing:
• Manage content of and updates to nationals.com/events and Nationals Park social media channels
• Assist in promotion, communication, and customer service for concerts and other events
• Maintain marketing collateral inventory, and manage updates as needed
• Recommend events for photography; book photographers and prepare shot sheets
• Recommend advertising ideas and content; draft sales presentations
• Assist in client site visits and prospecting events

Research and Analytics:
• Stay abreast of industry trends and generate new ideas for full ballpark events
• Conduct market research for prospective events
• Analyze department net revenue per event and identify trends
• Use all department resources (CRM, Knowland, Cvent, etc.) to run reports and identify potential leads

Other duties as assigned

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s Degree in business, marketing, sports management, or other related field
• Minimum of 2 years administrative experience
• Prior experience in the events industry or entertainment industry preferred
• Prior experience in marketing preferred

Knowledge, Skills, and Abilities necessary to perform essential functions
• Excellent customer service skills
• Strong written and verbal communication skills
• Must be extremely organized with meticulous attention to detail and strong problem-solving skills
• Ability to build and maintain strong relationships with colleagues, customers, and vendors
• Ability to multi-task and set priorities to meet deadlines
• Creative mindset
• Basic analytical skills
• Proficient in Microsoft Office suite: Excel, PowerPoint, Word, Outlook
• Experience using Photoshop preferred
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Work will require weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years administrative experience?

2. Yes/No: Do you have prior experience in the events industry or entertainment industry?

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Retail: Warehouse Operations
Coordinator, Retail Warehouse - Washington Nationals (Washington, DC)

Summary:

Reporting to the General Manager of Retail, the Coordinator of Retail Warehouse is responsible for end-to-end management of receiving, logging, storing, and transferring retail merchandise.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

• Receives all Nationals merchandise shipments from the loading dock and mail room
• Manages the physical count process of the items once the item is received, to ensure the packing slip aligns to the contents of the box
• Logs the merchandise into Retail Pro inventory management system, ensuring the package aligns to the contents of the box and, thus, maintaining integrity of the on-hand inventory
• Designs a warehouse management process and storage plan to enable quick retrieval of merchandise during games
• Manages all transfers, ensure no item leaves the warehouse without being properly transferred to the appropriate store
• Manages physical inventory counts (occur three times annually) and cycle counts to ensure Retail Pro reflects accurate inventory levels at all times
• Assists General Manager, Retail, in other operational areas as needed
• Other duties as assigned.

Requirements:
Minimum Education and Experience Requirements
• Bachelor’s Degree or equivalent military experience and
• At least 2 years’ experience working in Retail.
• Previous cash handling experience required
• Experience with Retail Pro Software preferred

Knowledge, Skills, and Abilities necessary to perform essential functions
• Strong verbal and written communication skills – ability to communicate with staff and prepare written reports.
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
• Ability to handle multiple tasks simultaneously in fast-paced environment
• Strong attention to detail and strong ownership of the warehouse
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements
• Office: Working conditions are normal for an office environment. Position may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years experience working in Retail?

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Sales & Marketing: Ticket Sales
Gameday Operations- Box Office Ticket Seller - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Gameday Operations- Box Office Ticket Seller
Department: Stadium Operations  
Classification: Part-Time/Seasonal/Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver enjoyable guest experiences combined with the best entertainment value available.

Essential Duties/Job Requirements:
• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties while exhibiting exceptional customer service skills and a positive attitude.
• Answer questions concerning events, tickets, schedules and providing information concerning coming attractions.
• Selling, refunding, upgrading and exchanging multiple types of tickets.
• Collecting, accounting for and depositing all monies that have been received or generated.
• Collecting, validating and reporting all coupons, flyers, vouchers, gift cards and other material predicating offers of discounted and/or complimentary tickets.
• Complete and balance daily sales reports.
• Provide excellent customer service such as greeting, serving and thanking all of our loyal patrons.
• Determine entitlement to and distribute all Will Call tickets.
• Stay up-to-date on safety and security for all that enter the ballpark.
• Possess a high level of honesty and integrity.
• Able to follow directions and work well within team setting.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed. Game days could range from 3- 7 working hours.
• Tickets.com experience preferred.
• Other duties as assigned.

Qualifications:
• High school diploma or GED preferred.
• Must be customer-service oriented and have a fan-friendly attitude.
• Ability to figure simple mathematical problems.
• Ability to communicate effectively with staff and customers.
• Professionalism.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.
• Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 
• Specific vision abilities required by this job include close vision and distance vision.
• May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20lbs on occasion.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Facility Operations/Security: Event Guest Relations
Gameday Operations- Facility Attendant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Gameday Operations Staff /Usher
Department: Stadium Operations
Classification: Part-Time, Seasonal, Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

As a frontline representative, you will have the opportunity to assist guests by offering directions and sharing information. Your job will be to keep our fans safe while still maintaining a fun and friendly atmosphere as we strive to deliver enjoyable guest experiences combined with the best entertainment value available. You will be an essential part of the game experience and help build memories that last a lifetime.

Essential Duties/Job Requirements:
• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties (this includes reporting any issues to your supervisor).
• Welcome fans with a great smile and a helpful attitude.
• Advise Management of all activities that would be deemed of interest, importance and/or concern regarding property or any activity on or around the Ballpark of the Palm Beaches.
• Review credentials to ensure that customers are being directed to the appropriate areas of the facility.
• Assist all fans/guests exiting elevators and escalators.
• Able to follow directions and work well within team setting.
• Assist and be a resource to all fans.
• Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.
• Stay up-to-date on safety and security for all that enter the ballpark.
• Able to take initiative and/or work in a team setting.
• Assist admission, guest services and/or other departments as needed to support all customers.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Qualifications:
• Experience in a hospitality or entertainment environment is preferred.
• A passion for working with and helping people.
• Ability to maintain a positive attitude while handling difficult situations.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

Physical Requirements of the Job:
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.
• Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 
• May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 25lbs on occasion.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Sales & Marketing: Ticket Sales
Inside Sales Representative - Washington Nationals (Washington, DC)

Summary:

Reporting to Manager of Sales Development, the Inside Sales Representative participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry.

The Washington Nationals are seeking motivated and driven individuals to join the Nationals Inside Sales Department. These individuals will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual’s career growth as a full menu sports sales representative.  Day to day leadership is provided by the Manager of Sales Development.

This position starts in February, 2017 and is a commission driven, part-time position.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

Ticket Sales and Service

  • Sell new full season tickets, partial season tickets, group tickets, and premium seats including nightly suites.
  • Establishes relationships by making outbound phone calls, setting face to face appointments, and booking ballpark tours to current and prospective clients.
  • Meet or exceed daily outbound call volume as set by Manager, Sales Development.
  • Work games, nights, weekends, and holidays as assigned.
  • Meets or exceeds weekly and monthly sales goals.
  • Provides excellent customer service at all times on the phone and in person at Nationals Park
  • Present self in professional manner, and show ability to interact with all levels of the organization.
  • Actively assists customer service efforts by emailing and mailing invoices, tickets, or promotion materials to current and prospective clients.
  • Display high level of integrity, positivity, and accountability in all aspects of the job.

Maintain Accurate Records                                                                       

  • Maintains computerized records of all season ticket customers and prospective clients with our CRM system.

Thrive in a Team Setting

  • Must be team-orientated, and able to work well in team environment.
  • Performs gameday duties such as visiting clients, providing customer service at the sales table, or answering inbound phone calls.
  • Actively assists with non-game events, such as NatsFest, Picnic at the Park, Select-A-Seat.
  • Represents the Washington Nationals organization at offsite community events promoting Nationals ticket opportunities.
  • Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience
  • Sales Experience preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Attention to detail including excellent time management and organizational skills.
  • Highly proficient in the following software programs: (Word, /Excel/PowerPoint, databases).
  • Strong communication skills as well as very strong interpersonal skills.
  • Demonstrate ability to deliver effective results and meet tight deadlines in a sales environment.
  • Strong work ethic and passion to build a career in professional sports sales.
  • This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different aspects of the ballpark.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please explain what you hope to receive out of this position in the space below...

2. Yes/No. Do you have any prior Sales experience? If yes, please explain in the space provided.

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Facility Operations/Security: Game Day/Event Staff
NatPack - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)

Summary:
 

Reporting to the Director of Entertainment, the Washington Nationals are seeking fan-interactive and energetic team to work all Washington Nationals Spring Training home games at Ballpark of the West Palms and potential outside appearances. They are responsible for the implementation of fan interaction, in-game sponsorship activation, in-game entertainment, and brand marketing. They display a friendly, enthusiastic, positive, energetic, professional and outgoing attitude to Nats’ fans at games and off-site appearances. NatPack members must be available for the entire spring training season and off season appearances as needed.

No candidate may presently be affiliated with or be a representative of any other semi-professional or professional athletic franchise.

The Nationals are a military-friendly organization actively recruiting veterans and spouses
 

Essential Duties and Responsibilities:

  • Game operations responsibilities include: in-game promotions, escorting mascot, communicating and assisting with in-game host, prepping for gameday, keeping uniform in pristine condition, keeping the room clean and organized, assisting fans as needed/requested, etc.
  • Interacting, motivating and energizing Nats’ fans at all designated Nationals home games and Nationals events.
  • Increasing interest and excitement of the Nationals through the distribution of in-game promotional materials and branding activities.
  • Assisting in keeping all equipment organized, in good condition and stored appropriately after each game.
  • Acting as supporting staff for Festivals, Special Events, Ticket Sales, Corporate Sales, Ballpark Enterprises as assigned in order to promote ticket sales, as well as the Nationals brand.
  • Other duties as assigned.


Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or GED required.
  • A minimum of 1 year experience in entertainment/promotions and performing in front of and entertaining large crowds.
  • Must be 18 years or older.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be reliable and able to arrive at Ballpark of the West Palms at least 90 minutes prior to gametime.
  • Must be available to work at all of the 2017 Nationals spring training home games and outside appearances as needed, including days, nights, weekends and holidays.
  • Must be courteous and have good listening and multi-tasking skills.
  • NatPack must display professionalism whenever they are wearing the NatPack uniform, as they are brand ambassadors for the entire Washington Nationals organization.
  • Strong ability to work well with co-workers and supervisors in a team environment and professional manner.
  • Must have reliable transportation and live in or close to the West Palm Beach, FL area.
  • Knowledge of baseball is preferred.
  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in the West Palm Beach area?

2. Yes/No. Do you have a minimum of 1 year experience in entertainment/promotions and performing in front of and entertaining large crowds?

3. Yes/No. Are you able to work all Nationals Spring Training home games?

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Facility Operations/Security: Game Day/Event Staff
NatPack - Washington Nationals (Washington, DC)

Summary:
 

Reporting to the Director of Entertainment, the Washington Nationals part-time, seasonal Entertainment Crew, called “NatPack” is a fan-interactive and energetic team that works all Washington Nationals home games at Nationals Park and many outside appearances. They are responsible for the implementation of fan interaction, in-game sponsorship activation, in-game entertainment, and brand marketing. They display a friendly, enthusiastic, positive, energetic, professional and outgoing attitude to Nats’ fans at games and off-site appearances. NatPack members must be available for the entire baseball season and off season appearances as needed.

No candidate may presently be affiliated with or be a representative of any other semi-professional or professional athletic franchise.

The Nationals are a military-friendly organization actively recruiting veterans and spouses
 

Essential Duties and Responsibilities:

  • Game operations responsibilities include: in-game promotions, escorting mascot, communicating and assisting with in-game host, prepping for gameday, keeping uniform in pristine condition, keeping the Nat Pack room clean and organized, assisting fans as needed/requested, etc.

  • Interacting, motivating and energizing Nats’ fans at all designated Nationals home games and Nationals events.

  • Increasing interest and excitement of the Nationals through the distribution of in-game promotional materials and branding activities.

  • Assisting in keeping all equipment organized, in good condition and stored appropriately after each game.

  • Acting as supporting staff for Festivals, Special Events, Ticket Sales, Corporate Sales, Ballpark Enterprises as assigned in order to promote ticket sales, as well as the Nationals brand.

  • Other duties as assigned.


Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or GED required.

  • A minimum of 1 year experience in entertainment/promotions and performing in front of and entertaining large crowds.

  • Must be 18 years or older.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be reliable and able to arrive at Nationals Park at least 90 minutes prior to gametimes.

  • Must be available to work at least 50% of all 2017 Nationals home games
  • Must be courteous and have good listening and multi-tasking skills.

  • Nat Pack must display professionalism whenever they are wearing the Nat Pack uniform, as they are brand ambassadors for the entire Washington Nationals organization.

  • Strong ability to work well with co-workers and supervisors in a team environment and professional manner.

  • Must be available to work during all Nationals home games and outside appearances as needed, including days, nights, weekends and holidays.

  • Must have reliable transportation and live in or close to the Washington, DC metro area.

  • Knowledge of baseball is preferred.

  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?

2. Yes/No. Do you have a minimum of 1 year experience in entertainment/promotions and performing in front of and entertaining large crowds?

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Administration/General Management: Administrative/Executive Assistant
PT- Administrative Assistant- Accounting - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

This is a part-time, seasonal position.

Department: Accounting
Supervisor: Director, Accounting
Classification: Part-Time, Seasonal, Non-Exempt

This Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.This position is responsible for providing direct support to the Director of Accounting handling day-to-day administrative and clerical support.

Essential Duties/Job Requirements:
• Provide support and work closely with Director of Accounting.
• Ability to prepare monthly bank reconciliations.
• Experience paying bills through an accounting software package.
• Answer, screen and direct calls; handle routine inquiries.
• Perform general administrative functions to include: filing, drafting correspondence, ordering office supplies, mail,
• Schedule appointments/maintain calendar for senior management.
• Coordinate various ancillary services for HW Spring Training Complex, LLC.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Qualifications:
• High school diploma or GED required.
• Minimum one-year experience performing Accounting bookkeeping/clerical work.
• Strong working knowledge of QuickBooks Accounting Software.
• Ability to maintain complete confidentiality and discretion in business relationships and exercise sound judgment.
• Well-developed interpersonal skills; professionalism.
• Exceptional attention to detail.
• Able to handle multiple tasks simultaneously in fast-paced environment while meeting tight deadlines.
• Strong working knowledge of Microsoft Office.
• Ability to work independently and as a team member.
• Must be reliable and exhibit commitment to meeting the work schedule; including nights, weekends and holidays as needed.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to sit/stand for extended periods of time. 
• Ability to reach for specific work objects within the local work area.
• Specific vision abilities required by this job include close and focused vision.
• Majority of time spent in indoor, climate-controlled office environment.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Facility Operations/Security: Game Day/Event Staff
Racing Presidents - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)

Summary:

The Racing Presidents have been a mainstay at Nationals games for the last 11 seasons. Originally a scoreboard video feature, the Presidents came "to life" in 2006. They are regularly featured on ESPN and have garnered the IDEA Conference “Best Interactive Feature” Award and GameOps.com "Best OF On-Field Promotion" award on multiple occasions. The Racing Presidents not only race in the mid-4th inning, but also greet fans at the gates before home games and Meet and Greet with the fans after race until the bottom of the 5th inning in the GEICO photo area.

The Nationals are a military-friendly organization actively recruiting veterans and spouses


Essential Duties and Responsibilities: 

  • Take on the persona of the Racing President you encompass.
  • Interact with fans during pre-game.
  • Race in the mid-4th President's Race.
  • Participate in a photo station following the end of the race until bottom of the 5th inning.
  • Take part in the 7th Inning Stretch.
  • Take part in outside appearances as needed.
  • Other duties as assigned.


Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or GED required.
  • Previous mascot experience is preferred, but not required.
  • Must be at least 18 years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be reliable and able to arrive at Park of the West Palms at least 90 minutes prior to gametime.
  • Must be able to work all of the Nationals Spring Training home games in 2017.
  • Must be able to take part in the annual tryout (tryouts are by invitation only).
  • Must be between 5'7" and 6'6" in height.
  • Ability to run from centerfield to first base (approximately 200 yards) in a 50 pound costume.
  • Ability to properly function in while wearing a 50 pound costume.
  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in the West Palm Beach, FL area?

2. Yes/No. Do you have any previous mascot experience? If yes, please explain.

3. Yes/No. Are you able to properly function while wearing a 50 pound costume?

4. Yes/No. Are you able to work all Nationals Spring Training home games?

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Facility Operations/Security: Game Day/Event Staff
Racing Presidents - Washington Nationals (Washington, DC)

Summary:

The Racing Presidents have been a mainstay at Nationals games for the last 11 seasons. Originally a scoreboard video feature, the Presidents came "to life" in 2006. They are regularly featured on ESPN and have garnered the IDEA Conference “Best Interactive Feature” Award and GameOps.com "Best OF On-Field Promotion" award on multiple occasions. The Racing Presidents not only race in the mid-4th inning, but also greet fans at the gates before home games and Meet and Greet with the fans after race until the bottom of the 5th inning in the GEICO photo area.

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities: 

  • Take on the persona of the Racing President you encompass.

  • Interact with fans during pre-game.

  • Race in the mid-4th President's Race.

  • Participate in the GEICO photo station following the end of the race until bottom of the 5th inning.

  • Take part in the 7th Inning Stretch.

  • Take part in outside appearances as needed.

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or GED required.

  • Previous mascot experience is preferred, but not required.

  • Must be at least 18 years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be reliable and able to arrive at Nationals Park at least 90 minutes prior to gametimes.

  • Must be able to work at least 40% of the Nationals home games in 2017.
  • Must be able to take part in the annual tryout (tryouts are by invitation only).

  • Must be between 5'7" and 6'6" in height.

  • Ability to run from centerfield to first base (approximately 200 yards) in a 50 pound costume.

  • Ability to properly function in while wearing a 50 pound costume.

  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you live in DC, Maryland, or Virginia?

2. Yes/No. Do you have any previous mascot experience? If yes, please explain.

3. Yes/No. Are you able to properly function while wearing a 50 pound costume?

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Retail: Retail Sales Associate
Retail Associate - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Retail Associate
Department: Stadium Operations  
Classification: Part-Time, Seasonal, Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality to sell retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards. 

Essential Duties/Job Requirements:
• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties.
• Stay up-to-date on safety and security for all that enter the ballpark.
• Greets and acknowledges guests.
• Answers guests’ questions and assists them whenever possible.
• Recommends, selects and helps locate or obtain merchandise for guests.
• Processes sale with appropriate point of sale system, accepts payments, counts change and bags merchandise.
• Follows all register procedures and handles cash accordingly.
• Exchanges merchandise for guests and processes returns, with approval of supervisor.
• Maintains records related to sales.
• Ensures that all merchandise is correctly labeled and displayed.
• Routinely stocks merchandise and faces items on shelves.
• Verifies amount of bank at beginning and end of each shift.
• Maintains a clean and organized store or stand.
• Maintains orderly back-stock and knows where goods are to be found.
• Set aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworm or damaged merchandise.
• Watches for and recognizes security risks and thefts and reports to security and management.
• Completes all related close-out paperwork.
• Possess a high level of honesty and integrity.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Non-Essential Job Functions:
• Conducts inventory, as directed by supervisor/manager.
• Assists with loading and unloading of merchandise.

Qualifications:
• High school diploma or GED required.
• Previous experience in retail or customer service environment preferred.
• Previous experience in cash handling preferred.
• Previous experience with operating point-of-sale preferred.
• Basic math skills; ability to accurately handle money and count change.
• Attention to detail.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Professionalism.
• A positive attitude.
• Demonstrated ability to thrive in a team setting.
• Willingness to aggressively sell assigned items.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to stand for entire length of shift.
• Ability to perform physical tasks: bend, squat, kneel, twist, climb up/down flights of stairs, walk on uneven ground.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to lift up to 25lbs. on a regular and continuing basis.
• Majority of time spent in indoor, climate-controlled environment of retail store.
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Retail: Retail Management
Retail Supervisor - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Retail Supervisor
Department: Stadium Operations 
Classification: Part-Time, Seasonal, Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  This position oversees store operations and provides direction to retail associated in accordance with Company’s customer service standards and applicable operational standards.

Essential Duties/Job Requirements:
• Supervises retail associates; completes store operational needs by assigning employees and following up on work results.
• Trains to, and maintains retail standards, policies and procedures.
• Opens and closes retail location as directed by management.
• Assists retail management with the daily cash procedures and operations.
• Monitors store floor, assist with guests needs and requests both on the floor and at the cashier area.
• Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
• Ensures integrity of physical inventory and par levels.
• Maintains cleanliness and safety standards throughout the retail shops.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Qualifications:
• High school diploma or GED required. 
• Minimum one-year experience in a customer service and/or retail environment preferred.
• Experience managing employees in a customer service and/or retail environment preferred.
• Minimum one-year experience in a customer service and/or retail environment preferred.
• Previous experience in cash handling required.
• Previous experience with operating point-of-sale required.
• Attention to detail.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Basic math skills; ability to accurately handle money and count change.
• Professionalism.
• A positive attitude.
• Ability to work independently and as a team member.
• Willingness to aggressively sell assigned items.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to stand for entire length of shift.
• Ability to perform physical tasks: bend, squat, kneel, twist, climb up/down flights of stairs, walk on uneven ground.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to lift up to 25lbs. on a regular and continuing basis.
• Majority of time spent in indoor, climate-controlled environment of retail store.
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Sales & Marketing: Marketing
Senior Director, Marketing & Advertising - Washington Nationals (Washington, DC)

Summary:

The Senior Director of Digital Media and Advertising will lead the multi-channel media strategy and is the go-to expert for planning, building and executing year-round media plans. He/she will oversee all paid and owned channels, media partnerships and social media strategies. The Senior Director will be an experienced advertising executive with direct experience working within, or with top-tier advertising agencies and have deep experience in planning and executing print, OOH, social media, TV, Radio and digital media campaigns.


Essential Duties and Responsibilities:

• Leading the implementation process for all media campaigns, including outlining the strategy and key objectives, implementing conversion and tracking tags that line up with key objectives, collaborating with the creative director to tell the advertiser’s story, working with product specialists to traffic ads, communicating relevant partners
• Collaborating with cross functional internal teams, agency teams, MLBAM and external marketing partners
• Managing the overall success of Washington Nationals advertising campaigns
• Working closely with the creative team on the creation, testing and optimization of media assets and targets
• Ensuring owned channels are fully optimized to support brand and promotions strategies
• Supporting the strategic promotions approach to drive incremental ticket sales. Align closely with strategy and ticketing teams.
• Overseeing owned channel initiatives including Nationals.com, email, database, social networking and other interactive New Media initiatives.
• Lead the day- to- day management of external agencies and internal teams. Manage promotional campaign requests, briefing process, facilitate meetings, manage timelines, execute deliverables, and maintain budgets.
• Provide weekly updates on advertising campaign, timelines, creative, and advise on integrating key themes and graphic standards into various promotional campaigns; ensure creative campaigns are on-strategy and consistent with the brand platform.
• Work closely with the appropriate Baseball Operations, Communications, and Revenue departments, as he/she drives the development of marketing and team content for distribution via various Nationals outlets including, but not limited to: nationals.com, blogs, third-party websites, social media
• Manage any digital marketing initiatives with clearly defined business-oriented metrics
• Estimate expenditures expected and stay within budget
• Brainstorm & develop innovative solutions to solve dilemmas
• Manage production of advertising messages with Creative Services and Production teams
• Manage media placement with media buyer and work on promotional added value to team
• Provides a schedule of shows, advertisements and promotional material for all radio game broadcasts and ancillary programming
• Oversee trafficking of promotional drops, items and logos to television, radio, print, digital partners.
• Identify key trends and takeaways for the organization to then integrate into sales and marketing campaigns.
• Oversee all online ad tracking mechanisms (pixels, tags, etc.) and act as primary liaison with MLBAM and media agency to ensure compliance and tracking consistency.
• Determine key metrics, analyses and ROI of all ad campaigns
• Manage trade agreement ticketing requests and advertising trafficking with trade partners, agency and ticket operations teams.
• Prepare and negotiate advertising and sales contracts
• Oversee quality assurance process for Nationals.com and owned channel sites

Requirements


Minimum Education and Experience Requirements:

• Bachelor’s degree in Advertising or equivalent military experience
• A minimum of 7 years Advertising/Marketing experience is required
Knowledge, Skills, and Abilities necessary to perform essential functions:
• Excellent written and verbal communication skills
• Must possess strong organizational skills and detail oriented
• Capable of handling multi-task responsibilities and demands
• Exceptional organizational and project management skills are required.
• Ability to work effectively in a high pressure environment without direct supervision is essential
• Microsoft Office applications, including Word, Excel, and Outlook is needed
• Some travel and gameday responsibilities.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
 

Physical/Environmental Requirements

• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 7 years experience in Marketing or Advertising?

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Sales & Marketing: Ticket Sales
Senior Ticket Specialist - Washington Nationals Baseball Club (Washington, DC)

Summary:

The Senior Ticket Specialist position will work in conjunction with the Ticket Services and Ticket Operations staff with a focus on the continued success of the Virtual Ticketing program, customer services initiatives and retention of Partial Season Plans.

The primary responsibilities of the position will includes answering inbound calls from Partial Season Plan Holders and ginle game ticket buyers (approx.. 40-50 per day), providing superior customer service as well as general information. The position is responsible for upgrades and renewals of current Partial Season Plan Holders and required to use CRM to notate accounts. Additionally, the position supports elements of the Nationals online loyalty program (Red Carpet Rewards) and be expected to participate in training that will enable knowledgeable interfacing with the Nationals ticketing platforms (i.e. ProVenue) tied to selling, exchanging and upgrading tickets as well as training on Season Plan products and benefits.

The position includes game day responsibilities such as: acting as a shift manager for Ticket Specialists, identifying and resolving season plan holder card issues at the ballpark gates, servicing season plan holders at the Season Plan Holder Lounge, printing and delivery of new cards, providing tutorials for new Season Plan Holders on how to use their cards and the online system, assisting with the Nationals eCash program, working special events and answering inbound phone calls.

The Senior Ticket Specialist has the opportunity to learn more about the business operations of a baseball team including sales, service and direct marketing efforts aimed at driving attendance and providing added-value to season plan holders. The individual should be tech-savvy and experienced with Microsoft Excel and tablet technology (i.e. iPad). The Senior Ticket Specialists is expected to work some Nationals home games and hours being for office work for a total of 32 hours per week. The ideal candidate has previous customer service experience, is a motivated self-starter who can accomplish tasks unsupervised, excels in a team environment and is passionate about the sports, service and sales industry.

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities:

  • Answer 40-50 inbound calls per day

  • Provide information and exceptional customer service that is geared towards the retention of Partial Plan Holders year over year

  • Provide gameday support and expertise for season plan holder card issues and inquiries:

    • Act as the first line of customer service at the gates for season plan holders experiencing issues with virtual ticketing.

    • Provide customer service at the Season Ticket Services location related to issues including, but not limited to, ticketing, campaign manager offers and e-cash.

  • Assist with the fulfillment of printing and mailing of new cards and replacement cards to Season Plan Holders and their partners.

  • Process Season Plan Holder ticket exchange requests

  • Support elements of the Red Carpet Rewards Program including:

    • Proficient use of the back-end systems tied to loyalty program

    • Supporting the facilitation of experiential-based auction winners

  • Other duties as assigned

Requirements:

  • Minimum Education and Experience Requirements

  • Undergraduate degree from an accredited four-year college/university

  • A minimum of 1 year experience in customer service.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Candidate must be sufficient in Microsoft Excel and tablet technology (i.e. iPad).

  • Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet strict deadlines with effective results.  Ability to thrive under pressure.

  • Able to work nights, holidays, and weekends, including Nationals home games with additional hours included for office work.

  • Must be able to address and solve problems quickly and effectively.

  • Punctual and reliable attendance.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have one year of customer service expierence? If yes, please explain.

2. Yes/No. Are you available to work for 80% of Nationals home games?

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Facility Operations/Security: Security
Special Police Officer - Washington Nationals (Washington, DC)

Summary 
 
Reporting to the Manager of Security, the Special Police Officer, licensed with the Security Officer Management Branch, provides a safe and pleasant environment for all visitors, guests and employees to the property. Special Police Officer performs protective and enforcement functions when coping with undesired behavior, disturbance, crime, threats of life and property. In all situations, the Officers perform their duties in a courteous, professional and restrained manner, through legal methods approved and in compliance with provisions of the District of Columbia Code, Sections 4-114 and 4-115 and company policies.

This is a full-time, year round position and is designated as an “essential employee.” As such, the Special Police Officer may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage. 
 

Essential Duties and Responsibilities:


•Performs duties in a respectful, professional and dignified manner ensuring compliance with established standards.
•Conducts the required patrols as outlined by your Post Instructions and Supervisor Informational Updates in a manner that is investigative, complete, competent and dedicated to the standards of the company.
•Responsible for maintaining order on the property, utilizing the respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees and unknown individuals.
•Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods outlined in the provided policies and procedures. Take recommended action to deal with undesired conduct and law violations in compliance with established policy; make no mistaken accusations.
•Prepared to take immediate and appropriate action in responding to emergencies, situations and events as situations dictate.
•Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken and investigative findings.
•Advise the Supervisor, On-Duty-Manager of all activities that would be of interest, importance or concern regarding the property or any activity at the Stadium.
•Complete all duties as otherwise assigned in a timely and professional manner.



Requirements:

Minimum Education and Experience Requirements

•High school diploma; Associates degree (A.A.) or equivalent from two-year College or technical school preferred.
•Two years related experience and/or training.
•Must possess SOMB Special Police Officer license.
•Must be a U.S Citizen.
•Must be at least twenty-one (21) years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

•Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results and consistently meet tight deadlines and targets.
•Understands the need for data integrity and pays attention to maintaining accurate and timely data.
•An effective communicator orally and written with excellent interpersonal skills.
•Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
•Competent keyboard skills to produce accurate and well presented documents.
•Ability to operate under pressure.
•Must be able to work flexible hours including evenings, weekends and holidays as needed
•Strong ability to create and thrive in a team environment.
•Attention to detail including excellent time management and organizational skills.
•Strong work ethic and a desire to build a career in professional sports.
•Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
•Knowledge of MLB Security policies and procedures preferred.


Physical/Environmental Requirements

•Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 2 years experience in Security?

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Facility Operations/Security: Game Day/Event Staff
Street Team - Washington Nationals (West Palm Beach, FL)

Summary:

We are looking for friendly, energetic individuals who are interested in sports marketing and getting their foot in the door for this brand new position. The Street Team assists in the execution of all Nationals community events.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Assist in the execution of Washington Nationals community events.

  • Play games, operate inflatable and interact with youth.

  • Setup Washington Nationals community displays at regional events.

  • Properly communicate with event patrons with the knowledge of our latest sales and promotions.

  • Maintain marketing vehicle, record inventory and collect data.

  • Assist in the development, coordination, and execution of Brand Marketing initiatives.

  • Work closely and communicate efficiently with marketing and ballpark staff.

  • Represent the Nationals and Nationals sponsors in a positive manner.

  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High School Degree or equivalent military experience.

  • Students currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Previous marketing/promotional/entertainment experience for a college, professional sports team or brand entity is preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Outgoing personality is a MUST! We want highly energetic, enthusiastic people to promote the Nationals within the ballpark and in the community.

  • Ability to be a team player.
  • Reliable, punctual and professional attitude.
  • Strong organizational skills with ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Ability to work a flexible schedule including mid-week afternoons, nights and weekends.
  • A strong passion for Washington D.C. and Nationals baseball!
  • Bilingual preferred but not required.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Job requires employee to perform some of their work outdoors in all kinds of weather. The employee works remotely and may be required to travel more than 50% of the time.  This position may be required to drive for an extended period of time.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know if you have any grassroots marketing experience.

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Facility Operations/Security: Event Guest Relations
Supervisor, Guest Experience - Washington Nationals (Washington, DC)

Summary:

Do you consider yourself a leader? Are you a team player?  Do you have a passion for providing exceptional customer service?

A candidate for this position promotes positive and professional image at all times. This individual is responsible for closely supervising Guest Experience staff members who are providing world class customer service and hospitality to all guests entering Nationals Park. This individual understands that they have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding my company policies.

 

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities:

  • Manage Guest Experience Game Day Staff on specified team.
    • Ensure all staff on team is at their post on time, in uniform.
    • Conduct pre-shift meeting prior to every event with team ensuring all pertinent information is distributed.
  • Meet and greet all guests entering Nationals Park, check for valid tickets when necessary.
  • Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitality.
  • Assist guests by providing accurate directions to seating section and key attractions within Nationals Park and surrounding areas i.e. parking lots and Metro.
  • Establish and maintain cooperative relationship with those contacted in the course of work.
  • Receive and quickly act upon requests or complaints from guests; refer serious problems to management.
  • Retain an extensive knowledge of the team, Nationals Park layout, seating Sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures.
  • Enforce venue, team and league rules, regulations and policies.
  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury.
  • In the event of an emergency, assist in evacuating Nationals Park, while maintaining a calm, professional demeanor.
  • Monitor all public areas to maintain order and safety.
  • Perform daily safety and security checks within assigned area as well as throughout the stadium; report all substandard or inadequate findings to supervisory staff.
  • Cohesively work in conjunction with other departments, including Metropolitan Police Department, security, food service, box office, retail, parking, custodial/housekeeping, and maintenance. Develop relationships with partner company supervisors within your area of responsibility.

Supervisory

  • Manage all direct reports and ensure that all duties assigned to them are properly handled. Ensure that all reports are “Coached for Success” as needed to maintain the highest level of staff possible.
  • Conduct mid season Employee Evaluations for all team members; work with Manager of Guest Experience to ensure all documentation is properly filed.
  • Perform additional functions and activities as directed by the Manager, Guest Experience.

Administrative

  • Assist with recruiting, hiring, and training of event staff.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High School Degree or equivalent military experience and

  • Previous experience supervising multiple staff in a customer service role.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to interact well with fellow employees and the general public.
  • Effective verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
  • Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access preferred.
  • Understands need for data integrity and pays attention to maintaining accurate and timely data.
  • Proven ability to lead effectively in a team environment with employees.
  • Nice, warm and courteous.
  • Have strong interpersonal skills and able to provide excellent customer service and hospitality.
  • Maintain a professional appearance and grooming.
  • Able to stand for long periods of time, walk long distances, and climb stairs.
  • Must be a team player who is able to work well in a fast paced environment
  • Available to work 90% of all Nationals home games
  • Available to work large non-baseball events throughout the year as needed.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.


 

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Sales & Marketing: Ticket Operations
Ticket Office Assistant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Summary:

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver enjoyable guest experiences combined with the best entertainment value available.

**This is a part-time/seasonal position.**

Essential Duties and Responsibilities:

• Responsible for assisting in all areas of ticketing operations, box office operations, and season ticket holder services for Spring Training
• Answer all incoming phone calls to the ticket extension and return voicemails
• Process all completed new and renewal season ticket orders in tickets.com
• Gain experience by making outbound sales calls
• Assist with any ticket requests, relocation requests, or customer service issues
• Assist in the execution of printing and mailing season ticket orders
• Work either ticket sales window, will call window, or advanced sales window during games
• Provide exceptional customer service to all customers
• Assist in the processing of group ticket orders
• Other duties as assigned by the Director of Ticket Operations
• Tickets.com experience preferred


Requirements:

Minimum Education and Experience Requirements:
• Must have previous knowledge of ticket services and processing systems
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed. 

Knowledge, Skills, and Abilities necessary to perform essential functions:
• Highly motivated and excellent attention to detail
• Strong, confident communication skills including the ability to write clearly and effectively
• Ability to use time efficiently
• Candidates should be highly motivated and available to work long hours.
• Must demonstrate ability to be resourceful and dependable
• Provide strong and respectful customer service skills at all times

Physical/Environmental Requirements:
• Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
• Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Facility Operations/Security: Event Guest Relations
Tour Guide - Washington Nationals (Washington, DC)

Summary:


Washington Nationals Tour Program offers a behind the scenes experience of the Nationals Ballpark, home to the Washington Nationals. All proceeds from the tours benefit the Dream Foundation, a non-profit that is committed to improving the lives of children and teens in the Washington, D.C. region by supporting initiatives focused on academics, the arts, nutrition and sports. Nationals Park will offer ballpark tours to public and private groups on game days as well as non-game days. We offer tours to all groups! This position will report to the Manager, Guest Experience in acting as a stadium tour guide for public and private tours. In addition, the position requirements will include on-site customer service, crowd management and in-depth ballpark knowledge.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Responsible for guiding groups through the stadium, imparting knowledge of the Nationals, including their history, information on the new stadium, and the history of baseball; 
  • Responsible for setting up and breaking down for assigned tours
  • Responsible for staying up to date on Nationals baseball information, stadium information, and completing a training course prior to your start date;
  • Assist the Manager of Guest Experience with tour participant feedback and customer service initiatives.
  • Responsible for maintaining ongoing communications and building strong relationships with clients, and other members of Nationals’ staff and management;
  • Perform any other duties as assigned by the Manager of Guest Experience and/or the Director of Guest Experience and/or the Events Manager.

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or equivalent or equivalent military experience.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Knowledge of baseball, Washington, DC, the Nationals and the stadium.

  • Specific experience working with the public.

  • Public speaking experience is a plus.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Internships: Any Internship
YBA - Intern, Development - Washington Nationals (Washington, DC)

Summary:

The Nationals Youth Baseball Academy is a 501(c)3 organization that uses the sports of baseball and softball to foster character development, academic achievement and improved health among youth from underserved communities in Washington DC. The Academy seeks a dedicated intern to assist with the continued build out of its development operations.

The right candidate will have an interest in advancement, non-profit management, project design and proposal / grant writing, and prospect research, outreach and communications. As the Academy is a relatively new venture, so too are the development operations of the Academy -- the intern will be part of a team putting together new systems, processes and policies that enhance the ability of the Academy to communicate its story to potential supporters and secure resources in support of its mission.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Maintenance of a prospect management database, including tracking outreach / communication to existing and potential funders.
  • Prospect research, including use of a robust research tool to help identify new sources of support; design and execute strategies to introduce the work of the Academy to these funders.
  • Generating letters, newsletters, updates, etc for supporter audiences and assist with distribution of those communication to key audiences.
  • Assist with gift processing, including recording, receipting and acknowledgement.
  • Numerous other duties as assigned.

Minimum Education and Experience Requirements:

  • Currently enrolled as an under graduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months. Or equivalent military experience
  • Minimum cumulative grade point average of 3.0 on a 4.0 scale.
  • Successfully pass a Background Investigation.
  • Available for the entire term of the Internship.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Experience working in an office setting, ideally for small or non-profit organization
  • Experience with fundraising efforts in some capacity – drives, events, campaigns, etc;
  • Excellent organizational skills; solid writing skills and enjoyment of creative writing and marketing;
  • Willingness to work as a team player and tackle with enthusiasm even menial or mundane tasks;
  • Interest in organizations focused on youth / community development;
  • High level of competence in Excel and/or experience working with databases.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.
  • More About the Academy: Children in many parts of Washington, D.C. face academic and social challenges that profoundly hinder their development and minimize their potential to succeed. Poverty, low academic achievement, poor health, obesity, exposure to anti-social influences and a lack of exposure to perspectives and influences outside of their immediate neighborhoods all combine to limit their opportunities. The challenges they face are complex, systemic and intertwined – but the effects of those challenges for children in neighborhoods east of the Anacostia River are stark:
  • Less than 30% of elementary school students achieve passable test scores in math and reading.
  • More than 40% of young people under the age of 18 in DC’s Ward’s 7 & 8 are obese and access to healthy eating options is severely limited for all children and families.
  • Nearly 60% of students drop out of high school before graduation, mostly before the tenth grade.
  • The Washington Nationals Youth Baseball Academy (Academy) is a 501(c)(3) nonprofit organization that was developed to address these challenges head-on. The mission of the Academy is to use baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among youth from at-risk communities in Washington, D.C.
  • Operating out of a state of the art, nine-acre education and recreation campus in Ward 7’s Fort Dupont Park, the Academy offers an enduring environment for children to receive high quality, holistic youth development programming. The facility at the Academy features an 18,000 sq. ft. education center complete with 7 classrooms, a full teaching kitchen, and multi-purpose training/education space, as well as grounds that include 3 baseball/softball diamonds and a teaching garden.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you currently enrolled as an undergraduate or graduate student of an accredited university or have you graduated within the last 6 months?

2. Yes/No. Do you have experience working with a non-profit?

3. Yes/No. Do you have experience with any of the following activities: project design and proposal/grant writing, prospect research, and outreach and communications? Please explain.

4. Yes/No. Do you live in DC, MD, or VA?

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Apply for Future Notification Only: Future Notification
Future Notification Only - MLB and its Teams (Various Locations, NA)

If you would like to be notified of positions in the future with MLB teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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