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Current available jobs that best match nationals:
» 2017 Internship, Baseball Research and Development - Washington Nationals (Washington, DC)
» 2017 Internship, Community Relations - Washington Nationals (Washington, DC)
» 2017 Internship, New Media Production - Washington Nationals (Washington, DC)
» 2017 Internship, Promotions & Events - Washington Nationals (Washington, DC)
» 2017 Internship, Promotions & Events - Winterfest - Washington Nationals (Washington, DC)
» 2017 Internship, Security - Washington Nationals (Washington, DC)
» 2017 Internship, Ticket Operations - Washington Nationals (Washington, DC)
» 2017 Internship, Venue Services - Washington Nationals (Washington, DC)
» 50/50 Raffle Ticket Seller - Washington Nationals (Washington, DC)
» Account Executive, Group Sales - Washington Nationals (Washington, DC)
» Account Executive, Membership Sales - Washington Nationals (Washington, DC)
» Box Office Ticket Seller - Washington Nationals (Washington, DC)
» Coordinator, Digital Marketing - Washington Nationals (Washington, DC)
» Director, Client Retention - Washington Nationals (Washington, DC)
» Gameday Operations- Facility Attendant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Gameday Staff - Grounds Crew - Washington Nationals (Washington, DC)
» Guest Experience Representative - Washington Nationals (Washington, DC)
» Inside Sales Representative - Washington Nationals (Washington, DC)
» Job Fair - 2017 Part Time Seasonal Positions (February 22) - Washington Nationals (Washington, DC)
» Logistics Specialist - Washington Nationals (Washington, DC)
» Mascot - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)
» Motion Graphic Designer and Editor - Washington Nationals Baseball Club, LLC (Washington, DC)
» Retail Associate - Washington Nationals (Washington, DC)
» Retail Supervisor - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)
» Senior Director, Marketing & Advertising - Washington Nationals (Washington, DC)
» Special Police Officer - Washington Nationals (Washington, DC)
» Ticket Specialist - Washington Nationals Baseball Club (Washington, DC)
» Tour Guide - Washington Nationals (Washington, DC)
» YBA - Volunteer Coordinator - Washington Nationals Youth Baseball Academy (Washington, DC)
» Future Notification Only - MLB and its Teams (Various Locations, NA)




Internships: Any Internship
2017 Internship, Baseball Research and Development - Washington Nationals (Washington, DC)

Summary:

Contribute to Washington Nationals Baseball Operations for the 2017 season as one of our highly valued interns. We’re looking for dynamic individuals who can contribute immediately to our front office in Washington, DC by specializing in work related to Research and Development. This internship is for the 2017 season and typically spans from Opening Day to November 1st. Decisions regarding the position will not be made until the Fall and Winter of 2016.

The Research & Development internship includes an emphasis on computer programming and data analysis. The intern’s main responsibility will be to assist the R&D department with input, cleaning, and processing of baseball data into proprietary databases. There will also be assignments that require statistical analysis on large volumes of baseball-related data. Candidates must have significant experience with R and SQL, as well as an interest in publicly available sabermetrics research and data science. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Statistical modeling with baseball data
  • Data visualization 
  • Review of public research on baseball and data science 
  • Other duties as assigned

Requirements:
Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have recently graduated from an accredited college or university, or equivalent military experience. 
  • Pursuing a degree or received a degree in Computer Science, Statistics, or Mathematics preferred.
  • Experience with R and SQL required.
  • Available for the entire term of the Internship.
  • Authorized to work in the United States.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Highly motivated and excellent attention to detail
  • Demonstrated passion for baseball and baseball operations
  • Strong, confident communication skills including the ability to write clearly and effectively 
  • Ability to use time efficiently
  • Proficient in MS Office applications such as Excel and PowerPoint
  • Strong analytical skills
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have experience with R and SQL database?

2. Yes/No. Are you pursuing a degree or received a degree in Computer Science, Statistics or Mathematics?

3. Yes/No. Are you available to work a minimum of 34 hours per week between April 1 and November 1, 2017?

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Internships: Communications/Community Relations
2017 Internship, Community Relations - Washington Nationals (Washington, DC)

Summary:

Do you have an interest in community outreach? The Nationals are looking for an intern that is excited to learn more about various aspects of our community relations efforts.  This position is responsible for providing administrative and operational support to the Nationals Community Relations department. This internship will run for the duration of 30 weeks (approximately 6 months) mid-March through early October. This is a paid internship that will require approximately 34 hours a week, including nights and weekends based on the game schedule.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Assist with distribution of autographed memorabilia and tickets to community partners;
  • Coordinate the distribution and mailing of fan packs;
  • Receive and route incoming mail, phone, and e-mail requests, responding when appropriate;
  • Assist in the planning and execution of Community Relations events and programming;
  • Assist with gameday programming including meet and greets, VIP game-day experiences, pregame ceremonies, and in-game activations;
  • Join Community Relations staff in meetings with community and civic groups;
  • Manage and conduct inventory of storage areas, including autographed items and giveaway items;
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate (completed a minimum of one year) or graduate student of an accredited College or University, or a recent graduate; or equivalent military experience
  • Coursework in Sport Management or Community Outreach preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Internet Explorer) required.
  • Must have the ability to appropriately handle challenging situations and coordinate large groups of people with customer service in mind;
  • Must present self in a professional manner to interact with fans of all ages, sponsors, and game day guests, and on occasion, players and their families;
  • Ideal candidate will be a details-minded, energetic self-starter with an outgoing personality;
  • Must demonstrate consistent and punctual attendance and be available for the duration of the internship;
  • Interest in community relations work required;
  • Working knowledge of Major League Baseball required.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Internships: Any Internship
2017 Internship, New Media Production - Washington Nationals (Washington, DC)

Summary:

New Media Interns will work with the New Media Manager to learn new skills and receive valuable insight into the day-to-day workings of a sports new media department. S/he will also gain hands-on experience working game days, creating social media, organizing website and email plans, editing content and working in a fast paced environment.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: March to September

Essential Duties and Responsibilities:

  • Under guidance of New Media Manager, lay out social media schedule and create social media content.

  • Take pictures and use Photoshop to edit pictures and prepare them for posting.

  • Pull data from the Nationals digital outlets (Facebook, Twitter, Instagram, emails, etc.).

  • Assist with written and visual content across Nationals.com and related digital outlets.

  • Track social media trends to guide future posts.

  • Work with the entire Marketing Department as needed during events and promotions.

  • Other duties as assigned.

Requirements:
 

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Preferred areas of study include: Digital Marketing, Advertising, Communications, Journalism, Film or Creative Design.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent writing skills with copyediting experience required.

  • Familiarity with Facebook, Twitter, Instagram, Snapchat and other social platforms required.

  • Experience with social media measurement tools preferred.

  • Photography, Photoshop and photo editing experience preferred.

  • Experience in writing and visual storytelling a plus.

  • Experience in screenwriting, video production and video editing a plus.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  This position requires occasional weekend and/or evening work based upon the team's home game schedule.

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship

2. Yes/No. Are you available to work 34 hours per week starting in March through September, 2017

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Internships: Any Internship
2017 Internship, Promotions & Events - Washington Nationals (Washington, DC)

Summary:

The intern position is an integral part of the Promotions & Events department, as the individual to fill this role will be exposed to and relied upon to assist with a variety of game-day initiatives to include: Jr. Nationals Kids Club, Promotional Giveaways, Fan Appreciation, and numerous theme nights.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  January to October

Essential Duties and Responsibilities:

  • Assist in all promotional activities related to home games

  • Assist with organization and maintenance of promotional inventory for the Promotions and Events department 

  • Assisting in the distribution of promotional items on game-days

  • Assisting with the youth marketing initiatives including Jr. Nationals Kids Club and Kids Run The Bases.  Must be present for Sunday home games.

  • Serve as a liaison to fans at the Jr. Nationals Kids Club kiosk on Sunday home games

  • Assist in the procurement of tickets, credentials and parking for game-day requests

  • Performs other duties as assigned by the Manager, Promotions & Events

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as a under graduate or graduate student of an accredited College or University and have completed 1 semester, or a recent graduate within the last 6 months.

  • Experience in event planning is not required, but recommended.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent communication skills (via phone, e-mail, letters, etc.)

  • Positive and friendly personality

  • Ability to handle multiple projects simultaneously

  • Self-motivating - can maintain productivity with little supervision.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in January through October, 2017

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Internships: Any Internship
2017 Internship, Promotions & Events - Winterfest - Washington Nationals (Washington, DC)

Summary:

The intern position is an integral part of the Promotions & Special Events department, as the individual to fill this role will be exposed to and relied upon to assist with a variety of game-day initiatives to include: Jr. Nationals Kids Club, Promotional Giveaways, Fan Appreciation, and numerous theme nights. The Winterfest intern will also be heavily relied upon to assist with the planning and execution of the Nationals Winterfest in December 2017.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship:  June to January

Essential Duties and Responsibilities:

  • Assist in all promotional activities related to home games

  • Assist with organization and maintenance of promotional inventory for the Promotions and Events department

  • Assisting in the distribution of promotional items on game-days

  • Assisting with the youth marketing initiatives including Jr. Nationals Kids Club and Kids Run The Bases.  Must be present for Sunday home games.

  • Serve as a liaison to fans at the Jr. Nationals Kids Club table on Sunday home games

  • Assist in the procurement of tickets, credentials and parking for game-day requests

  • Assist with the execution of initial game-day marketing initiatives for Winterfest

  • Attend all meetings involving Winterfest to serve as primary note-taker for all items discussed  

  • Assist with the planning and implementation of Winterfest programming to include production scheduling, volunteer coordination, vendor procurement, etc.  

  • Performs other duties

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as a under graduate or graduate student of an accredited College or University and have completed 1 semester, or a recent graduate within the last 6 months.

  • Experience in events preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Strong organizational skills

  • Available for entire term of internship

  • Strong verbal and written communication skills

  • Positive attitude with dedication to a well-executed final product

  • Interest in event operations and management

  • Ability to work frequent nights and weekends

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in June through January, 2018

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Internships: Any Internship
2017 Internship, Security - Washington Nationals (Washington, DC)

Summary:

The Security Intern will be given the unique opportunity to learn new skills and gain valuable insight into the day-to-day workings of a Ballpark Operations Department.  They will be an integral gameday point-of-contact for a variety of inter-departmental and extra-departmental requests and support the entire department in the successful implementation and management of gameday operations and events.  The Security Intern will primarily support gameday operations and security needs within the department and will receive a diverse experience while also contributing greatly to the department’s effectiveness in running a world-class facility.

The Nationals are a military friendly organization actively recruiting veterans and spouses.

Duration of the internship: March to November


Essential Duties and Responsibilities:

  • Manage gameday credential and event requests.

  • Provide support in managing, and create reports for, ballpark transportation and parking program

  • Oversee gameday setups and activations.

  • Assist with all security and related requirements.

  • Manage special projects in support of the Security department.

  • Prepare and disseminate Manager on Duty lists to department heads.

  • Other duties as assigned.


Requirements: 
Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Experience with creating well-researched, data-driven and analytical reports

  • Strong organizational skills.

  • Requires working on weekends and evenings on a regular basis

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

     

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in March through October, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Ticket Operations - Washington Nationals (Washington, DC)

Summary:

The Intern will provide continuous coverage of service and support in all four box office locations and for preparation to begin and close each area on a daily basis.  Interns should assist the Ticket Operations Department in providing a wider more intensive service net for our external and internal customers.

The Intern will work closely with the Ticket Operations staff in the selling, printing, and mailing of group tickets, season tickets, and single game ticket requests.  The Intern will assist in the processing of internal CRM departmental requests and will be instrumental in the fulfillment of Nationals season ticket holder initiatives such as the Nationals Ticket Exchange Program.  Candidates should possess superior customer service skills and must work well in a fast paced environment. 

The Intern will be provided the opportunity to experience the daily and gameday functions of a MLB ticket operations department. Candidates must have prior customer service experience as well as be experienced with internet and web based browsers/searches, MS Office applications such as Excel, Word & Powerpoint, and have superior writing/reading comprehension.  Prior experience in the handling and reconciliation of cash is required. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Duration of Internship: February to October

Essential Duties and Responsibilities:

  • Assist in the processing, printing and distribution of season, group and individual game tickets and cards

  • Process ticket exchanges in accordance with the Nationals Season Ticket Holder Exchange policy

  • Service and interact with customers on a regular basis to help resolve ticketing questions and concerns    

  • Support in supervision of seasonal ticket seller staff

  • Assist in the generation of reports based on promotions, sales, inventory, etc.

  • Utilize automated ticketing system, Tickets.com ProVenue, to process all internal & external ticket requests

  • Assist in tracking and reporting discounts and total ticket numbers

  • Update policies and procedures manual and assist in special projects

  • Provide customer service support on gamedays in the Ticket Services lobby

  • Assist with administrative tasks for the department, i.e. CRM, data entry, updating spreadsheets, filling, faxing, general office work

  • Aid in the gameday preparation of the box offices including, outfitting supplies, stanchion setup, signage placement, etc.

  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate or graduate student of an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months.

  • Minimum cumulative grade point average of 3.0 on a 4.0 scale.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Desire and passion to work in sports and Ticket Operations.
  • Attention to detail including excellent time management and organizational skills.
  • Experience processing and handling cash and/or other payment methods.
  • Excellent organizational abilities to handle multiple tasks, establish priorities, and meet deadlines.
  • An effective communicator both orally and written with excellent interpersonal skills.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Powerpoint and the Internet
  • Strong ability to create and thrive in a team environment.
  • Prior experience in a customer service/retail environment.
  • Proficiency in typing.
  • Computerized ticketing experience, particularly in the Tickets.com Provenue operating system, is desired yet is not a prerequisite. 
  • Fluently bi-lingual in English and Spanish is a plus.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. In the space provided, let us know what you expect to learn from this internship.

2. Yes/No. Are you available to work 34 hours per week starting in February through October, 2017?

Apply for this position     |      Go back job listings


Internships: Any Internship
2017 Internship, Venue Services - Washington Nationals (Washington, DC)

Summary:

The Venue Service Intern will be given the unique opportunity to learn new skills and gain valuable insight into the day-to-day workings of a Ballpark Operations Department.  They will be an integral game day point-of-contact for a variety of inter-departmental and extra-departmental requests and support the entire department in the successful implementation and management of game day operations and events.  The Venue Services Intern will primarily support game day operations, ballpark operations operating systems, food & beverage, and parking & transportation management needs within the department and will receive a diverse experience while also contributing greatly to the department’s effectiveness in running a world-class facility. 

Duration: Internship begins in March and ends in September with an expected commitment of 30 hours per week.

Essential Duties and Responsibilities:

  • Provide support in managing, and create reports, for ballpark operations’ operating systems.
  • Oversee game day access control setup.
  • Provide support in managing, and create reports, for the ballpark’s parking & transportation program.
  • Manage game day parking & transportation requests.
  • Provide support in managing, and create reports, for the ballpark’s food & beverage services.
  • Assist with food service projects and new initiatives
  • Manage special projects in support of Ballpark Operations department
  • Administer the organization’s customer service inquiries pertaining to department specific topics.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Currently enrolled as an undergraduate (completed a minimum of two year) or graduate student of an accredited College or University or be a recent graduate (within no more than six months).

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Strong organizational skills.
  • Requires working on weekends and evenings on a regular basis
  • Experience with creating well-researched, data-driven and analytical reports

Physical/Environmental Requirements

  • Game day Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work from March to September, 2017 for 30 hours per week?

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Retail: Retail Sales Associate
50/50 Raffle Ticket Seller - Washington Nationals (Washington, DC)

Summary:

The Washington Nationals Dream Foundation’s 50/50 Raffle program is seeking 50/50 Raffle Ticket Sellers to sell 50/50 Raffle tickets at every Friday, Saturday and Sunday home game and other select 2017 Nationals home games from April until October. Qualified employees may also be eligible to work additional hours in other Nationals Guest Experience positions.  50/50 Raffle tickets are sold from gates open (2.5 hours before first pitch) until the middle of the 7th inning.

The 50/50 Raffle offers fans a chance to win big cash prizes while supporting Washington Nationals Dream Foundation 's cornerstone programs in the District of Columbia. One lucky fan with the winning ticket number could win 50% of the Raffle proceeds, while the other half of the proceeds benefits the Washington Nationals Youth Baseball Academy and Washington Nationals Dream Foundation initiatives that aim to serve District of Columbia residents.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Sell 50/50 Raffle tickets using a touch screen electronic system to Nationals Park guests
  • Spread awareness of the 50/50 Raffle and Washington Nationals Dream Foundation
  • Accurately handle large amounts of cash transactions and distribution of raffle tickets, which are reconciled after each shift
    • The 50/50 Raffle is a cash-only program
  • Approach guests pre-game and in-game with sales pitches, 50/50 Raffle information or Washington Nationals Dream Foundation information
  • Respond to questions guests may ask about the 50/50 Raffle or Washington Nationals Dream Foundation
  • Responsibly deposit cash each shift and return all deposit slips to the 50/50 Raffle Supervisor at the end of each shift
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Must have a High School Diploma/equivalent or equivalent military experience.

  • Prior cash handling experience preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be at least 18 years of age.

  • Must be detail oriented and have strong organizational skills.

  • Ability to interact positively with a large fan base and actively engage all guests.

  • Must be well spoken and confident in approaching all fans as potential ticket buyers and WNDF supporters.

  • Have strong interpersonal skills and able to provide excellent customer service and hospitality.

  • Maintain a professional appearance and grooming.

  • Nice, warm and courteous.

  • Able to stand for long periods of time. Walk long distances, and climb stairs.

  • Must be a team player who is able to work well in a fast paced environment

  • Must be prompt and arrive to work on time when scheduled.

  • Must have the ability to work evenings, weekends and holidays if necessary.

  • Interest in gaining knowledge within the sports industry preferred.

  • Interest in sports philanthropy or nonprofit fundraising preferred.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have cash handling experience?

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Sales & Marketing: Consumer Product Sales
Account Executive, Group Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Senior Manager of Group Sales, the Account Executive of Group Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company sales and retention programs through assigned duties to achieve optimum ticket sales volume and ensure the desired sales results while performing the following duties.
The Nationals are a military-friendly organization actively recruiting veterans and spouses.



Essential Duties and Responsibilities:

• Sells group tickets, party suites and hospitality areas in addition to creating and organizing theme nights.
• Sells suites (nightly rentals), premium seats (including Lexus Presidents Club and PNC Diamond Club), hospitality events, and season (including Full, Half, Partial and Mini plans)
• Prospects for new group and season ticket package clients.
• Attends/staffs numerous networking, marketing and community events.
• Coordinates and executes sales calls on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Attains individual and department sales goals as set by the Manager, Group Sales and Senior Director, Ticket Sales
• Conducts sales related activities in the field and the office as assigned.
• Maintains computerized records of all suite, premium seating, season ticket and group clients and prospects in company database (Microsoft CRM).
• Visits and hosts prospects and customers during home games.
• Submits planned activities on a daily basis prior to beginning sales day or leaving the office for outside sales calls.
• Identifies opportunities to up-sell current clients.
• Develops positive customer relations calling on all assigned accounts on a scheduled basis.
• Submits prompt accurate reports and maintains up-to-date, accurate account records.
• Maintains adequate, well-organized inventories of sales tools.
• Performs any other duties and responsibilities as assigned by the Manager, Group Sales and Director, Ticket Sales


Requirements:


Minimum Education and Experience Requirements

• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of two (2) years’ work experience in professional sports ticket sales and customer service.
• A minimum of two (2) years’ work experience specifically in professional sports season, group or suite sales.


Knowledge, Skills, and Abilities necessary to perform essential functions:

• Contacting qualified and unqualified sales leads for new group and season sales.
• Managing and servicing existing group accounts and season ticket package clients.
• Handling customer service and ticketing issues of assigned group customers and season ticket package clients.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to network with the region’s top decision makers.
• Ability to learn and master new software programs including Tickets.com and Microsoft CRM.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Oversees the development and sale of fully-integrated theme nights targeted at specific groups within the Washington market.
• Excellent oral communication and customer service problem solving skills.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Excellent verbal and written communication and presentation skills; Ability to interact with people of all different levels and backgrounds.
• Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate information upward.
• Understands need for data integrity and pays attention to maintaining accurate and timely data.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access. Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements:
• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Sales & Marketing: Consumer Product Sales
Account Executive, Membership Sales - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Ticket Sales, the Account Executive of Membership Sales’ responsibilities include the planning, organizing, directing, controlling and execution of the company's sales and retention initiatives. The goals of the position are to achieve optimum ticket sales volume, and ensure the desired sales results, while performing the following duties:

The Nationals are a military-friendly organization actively recruiting veterans and spouses.
 

Essential Duties and Responsibilities:


• Focus on increasing revenue and attendance through full menu selling opportunities, specializing in:
o NATS PLUS season ticket packages (full, half and partial plans).
o Group ticket sales (including theme nights and hospitality areas)
o Premium sales (including annual/nightly leases and club seating options)
• Renews and retains a specified listing of season ticket and group accounts on an annual basis.
• Coordinates and executes internal and external sales appointments on any and all potential customers through cold calling, prospecting and referrals from current customers.
• Creatively prospects for new business opportunities that will grow the Nationals season ticket and group client base.
• Attends/staffs numerous networking, marketing and community events within the DC Metro area.
• Attains individual and department sales goals as set by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.
• Maintains computerized records of all season ticket, group, and premium seating clients/prospects in company database (Microsoft CRM).
• Maintains a daily/weekly minimal outbound call volume.
• Visits and hosts prospects and customers during home games and specified Nationals sales events.
• Identifies opportunities to grow the current Nationals ticket base through up-selling and cross-selling.
• Provides A+ level customer service to all Nationals clients/prospects. Maintains and submits consistent and accurate personal sales pipeline and account status reports on a weekly basis.
• Performs any other duties and responsibilities as assigned by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations.


Minimum Education and Experience Requirements


• Bachelor’s degree in Business, Sports Management, Marketing or related field.
• A minimum of two (2) years work experience in a sales specific capacity, preferably for a professional sports ticket sales, group sales or premium sales department.
Knowledge, Skills, and Abilities necessary to perform essential functions
• Contacting qualified and unqualified sales leads for new season package, group events and premium opportunities.
• Managing and servicing existing and prospective accounts at an exemplary level.
• Ability to speak clearly and present sales materials in front of top executives, clients and large groups.
• Ability to network with the region’s top decision makers.
• Ability to manipulate and complete basic contract invoices, templates and outlines.
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the DC Metro area.
• Excellent problem solving and conflict resolution skills.
• Basic mathematical and writing skills.
• Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark.
• Must be able to work flexible hours including evenings, weekends and holidays as needed.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment
• Ability to manage and meet deadlines while working on several complex projects simultaneously.
• Computer proficiency and technical aptitude with the ability to master and utilize Tickets.com, Microsoft CRM, and full Microsoft Office suite.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements


• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Sales & Marketing: Ticket Operations
Box Office Ticket Seller - Washington Nationals (Washington, DC)

Summary

The Ticket Seller position is a seasonal position beginning in February and ending in early October.  The Ticket Seller is responsible for maximizing individual ticket sales and revenue using the ticketing software, in addition to delivering exceptional customer service at the ticket windows.  As a first point-of-contact for Nationals Park, it is critical that individuals are energetic and engaging and display a strong sales and service focus during all interactions.  The representative is responsible for processing single game and future event ticket sales, along with processing and distributing Will Call tickets to visiting patrons.  This position is also responsible for handling general customer service inquiries regarding policies, ballpark events, promotions and pricing.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities

  • Greet guests with energy, positivity, and enthusiasm, answering patron questions and directing them to all appropriate locations
  • Clearly demonstrate and communicate a strong knowledge of promotions, discounts and pricing, and ballpark policies and procedures, etc. 
  • Remain highly engaged and deliver exceptional customer service in resolving patron conflicts and complaints
  • Efficiently use the Tickets.com ticketing system to maximize ticket sales, print customer Will Call, and process requests for games, events, and parking at Nationals Park
  • Assist in daily box office upkeep and maintenance and setup and breakdown, including preparing outside stanchions for guest queuing
  • Handle cash and credit payments of ticket orders and balance all payments, receipts, and vouchers nightly
  • Other duties as assigned

Requirements

Minimum Education and Experience Requirements

  • Applicants must be 18+ years of age
  • High school diploma or equivalent required, or equivalent military experience.  College experience preferred,
  • Previous customer service and retail sales experience, including prior cash handling
  • Computerized ticketing experience preferred, particularly the Tickets.com operating system

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Exceptional communication, interpersonal and organizational skills with focus of delivering exceptional customer service
  • Demonstrate a strong work ethic with an innate sense of urgency and tenacity
  • Possess the ability to multi-task, problem solve, and learn quickly to efficiently handle and succeed in rapidly changing business conditions
  • Team oriented attitude, relationship building, professional demeanor and clean appearance
  • Possess strong computer skills and comprehension of basic mathematics
  • Available to work a variety of shifts including days, evenings, weekends, and holidays
  • Successfully pass a pre-employment screening including background checkFluently bi-lingual in English and Spanish is preferred
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a fast-paced, high-volume environment with large crowds.  Employee may work at heights and will be exposed to inclement weather of varying degrees.  The employee is regularly required to stand for long periods of time, walk long distances, climb up/down stairs, stoop, kneel, crouch or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work at least 80% of home games?

2. Yes/No. Do you have cash handling experience?

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Sales & Marketing: Marketing
Coordinator, Digital Marketing - Washington Nationals (Washington, DC)

Summary:

The Digital Marketing Coordinator is responsible for the scheduling, creation, execution and analysis of email marketing programs. This position will maintain the email marketing calendar and execute against it as scheduled. In addition, the

coordinator will work closely with all members of the marketing and ticket sales teams to increase sales through email marketing. The Coordinator will run email programs, oversee the maintenance of assets on the website and maintain the schedule for all owned channels.  This position will report to the Senior Director of Advertising.

The ideal candidate will be energetic, creative, enthusiastic, intelligent, analytical, and eager to take on responsibility and learn new skills.  She/he will enjoy working in a fast paced environment and creating an exciting, fun, teamwork-oriented environment. The candidate should be a quick learner with an open mind.  She/he will need to be capable of managing multiple projects working independently with a strong attention to detail.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Provide day-to-day management of nationals.com website by coordinating with copywriters and graphic artists; designing images, icons, banners, audio enhancements, etc.
  • Make certain that nationals.com webpages meet brand standards by checking link functionality, ensuring pages adhere to digital style guide, and staying current with changes,
  • Manage creation and development of email marketing campaigns, including template designs, calls-to-action, and content in a fast paced environment
  • Act as key Nationals liaison to Major League Baseball Advanced Media (MLBAM)
    • Disseminate messaging to/from appropriate internal stakeholders
    • Guide creation of custom landing pages and digital banners
    • Program and traffic digital assets from Nationals media partners
    • Write copy for email messages, webpages and digital ads
  • Proofread emails for clarity, grammar and spelling
  • Ensure email templates are mobile-friendly to optimize user experience
  • Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions.
  • Compile and analyze results for digital display ads and email messages to identify issues, trends, opportunities and ROI
  • Develop creative campaigns and manage execution for special initiatives such as annual All-Star voting, the All-Star Final Man Vote, Awards (Rookie of the Year, MVP, Cy Young, etc).
  • Maintain calendars for creative requests, email messages and event activations.
  • Maintain campaign schedules.
  • Manage promotional messaging requests and placements for nationals.com
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree or equivalent military experience and
  • Minimum of two years Advertising/Marketing experience is required

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must have be able to condense information into a readable format. 
  • Must have excellent communication and writing skills
  • Working knowledge of website analytics tools (Google Analytics, Hootsuite, etc.)
  • Technical expertise in Adobe Creative Suite (Photoshop, InDesign, Illustrator) along with demonstrable experience in graphic design
  • HTML coding ability & web design experience is advantageous
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Position may require occasional weekend and/or evening work.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years experience in Advertising/Marketing?

2. Yes/No. Do you have a full working knowledge of Adobe Creative Suite?

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Sales & Marketing: Client Retention/Customer Service
Director, Client Retention - Washington Nationals (Washington, DC)

Summary:

The Director, Client Retention is responsible for the satisfaction and retention of our Season Plan Holders. This role leads the Membership Service staff to deliver all service and event operation activities for our Members and Season Plan Holders. Continued touch-point campaigns that aide in the renewal of Season Plan Holder business is a primary standard of achievement in this position. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities 

  • Oversee the hiring, training and performance of the Ticket Services Department, which acts as the Club’s primary resource for Season Plan Holders.
  • Establish and implement levels of service and fulfillment specifically for all Season Plan Holders that sets the standard in MLB, professional sports in general and specifically within in the Washington, DC professional sports landscape.
  • Oversee the Ticket Services staff to maintain superior levels of customer service to all Nationals fans.
  • In conjunction with Vice President, Ticket Sales & Membership Services, coordinate and execute the annual renewal and relocation campaigns while maximizing customer retention and revenue generation.
  • Oversee development, implementation and growth of the NATS PLUS Membership program, Nationals Red Carpet Rewards Program and other Season Plan Holder-centric campaigns.
  • Facilitate Ticket Service improved touch-points – including e-mails, updates, newsletters and promotions.
  • Develop value-added programs and benefits for the Club’s range of Season Plan Holders.  
  • Oversee and schedule comprehensive office and in-game schedules of Season Ticket Service staff.
  • Act as liaison between Ticket Sales, Ticket Services and Ticket Operations department.
  • Manage and adhere to department’s budget items related to Season Plan Holder service.
  • In conjunction with Premium Sales & Service, work closely and help coordinate renewal, extension, new business development sales and service initiatives including events, receptions, trips and on–field experiences.
  • In conjunction with Marketing, help coordinate all events pertaining to ticket purchasers – including NatsFest, Member Appreciation Day, Promo Giveaways, etc.
  • In conjunction with Marketing, help coordinate all research pertaining to ticket purchasers – particularly season ticket holders, including surveys and focus groups.
  • Maintain accurate reports regarding renewals, upgrades, appointments and account maintenance.
  • Assist the Vice President, Ticket Sales & Membership Services with the development of sales reporting, bonus and commission structure.
  • Responsible for game night staffing and prospecting events to elicit corporate and non-corporate prospects.
  • Actively support the Sr. Director, Ticket Sales on full time Account Executive sales staff event management – Internal / External (i.e. networking events, annual dinners, awards ceremonies, etc…)
  • Actively collaborate with the Sr. Director, Ticket Sales and Vice President, Ticket Sales & Membership Services on full time Account Executive staff sales and commission reporting.
  • Collaborate with the Sr. Director of Ticket Sales and Vice President, Ticket Sales & Membership Services on developing sales contests.  The incumbent is responsible for implementing the program and monitors the results of the full time Account Executive staff’s sales reports.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s Degree or equivalent military experience
  • Minimum of 4 years client management or customer service experience. 
  • Minimum of 5 years industry related experience.
  • Minimum of 3 years experience leading teams.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent verbal and written communications skills.
  • Must be able to take initiative, be highly organized and detailed oriented.
  • The ability to work independently and to manage priorities is also a must.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 5 years experience in sports?

2. Yes/No. Do you have a minimum of 4 years experience in client management or customer service?

3. Yes/No. Do you have a minimum of 3 years experience leading and supervising teams?

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Facility Operations/Security: Event Guest Relations
Gameday Operations- Facility Attendant - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Gameday Operations Staff /Usher
Department: Stadium Operations
Classification: Part-Time, Seasonal, Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

As a frontline representative, you will have the opportunity to assist guests by offering directions and sharing information. Your job will be to keep our fans safe while still maintaining a fun and friendly atmosphere as we strive to deliver enjoyable guest experiences combined with the best entertainment value available. You will be an essential part of the game experience and help build memories that last a lifetime.

Essential Duties/Job Requirements:
• Help the Ballpark at Palm Beaches stay “game-ready” by fulfilling your assigned game day duties (this includes reporting any issues to your supervisor).
• Welcome fans with a great smile and a helpful attitude.
• Advise Management of all activities that would be deemed of interest, importance and/or concern regarding property or any activity on or around the Ballpark of the Palm Beaches.
• Review credentials to ensure that customers are being directed to the appropriate areas of the facility.
• Assist all fans/guests exiting elevators and escalators.
• Able to follow directions and work well within team setting.
• Assist and be a resource to all fans.
• Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.
• Stay up-to-date on safety and security for all that enter the ballpark.
• Able to take initiative and/or work in a team setting.
• Assist admission, guest services and/or other departments as needed to support all customers.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Qualifications:
• Experience in a hospitality or entertainment environment is preferred.
• A passion for working with and helping people.
• Ability to maintain a positive attitude while handling difficult situations.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

Physical Requirements of the Job:
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.
• Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 
• May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 25lbs on occasion.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Facility Operations/Security: Game Day/Event Staff
Gameday Staff - Grounds Crew - Washington Nationals (Washington, DC)

Summary:

Reporting to the Director of Field Operations, the Gameday Grounds Crew assists in all game day duties that directly relate to field preparation; pre and post-game.  This position is part time which requires staff to report 2 hours prior to game and remain up to 1 hour post-game.  Weather may offer opportunities for employees to report earlier than the required time as well as extend their shift post-game.  Employees can expect to work in adverse weather conditions and should be aware of those dangers prior to applying.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • During inclement weather, responsible for safely covering the field with the Field Tarp.
  • Batting practice set-up and breakdown.
  • Pre-game and post-game field preparations, duties assigned per game.
  • In-game dragging of the infield clay surface.
  • On field litter removal during game.
  • Assist in maintaining a well-organized, clean, professional looking shop and break room area.
  • Perform any other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High school diploma/equivalent or equivalent military experience.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Must be 18 years or older.
  • Ability to lift, carry, and transport up to 50 lbs.
  • Available to work days, nights, holidays, weekends, overtime if necessary.
  • Ability to work in a professional, team atmosphere.
  • Ability to meet deadlines under pressure and/or frequently deal with a rapidly changing work schedule and environment throughout shift.
  • Move quickly under unpredictable situations.
  • Ability to learn while on-the-job.
  • Must be available 50% of home games.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Grounds: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.  The job is not considered dangerous; however, groundskeeping employees working with tools and machines, can be injured if they use them carelessly.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work 50% of the remaining home games?

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Facility Operations/Security: Usher/Ticket Taker
Guest Experience Representative - Washington Nationals (Washington, DC)

Summary:

A candidate for this position promotes positive and professional image at all times. This individual is responsible for providing world class customer service and hospitality to all guest entering Nationals Park. This individual understands that they have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding my company policies.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.


Essential Duties and Responsibilities:

• Meet and greet all guests entering Nationals Park, check for valid tickets when necessary.
• Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitality.
• Assist guests by providing accurate directions to seating section and key attractions within Nationals Park and surrounding areas i.e. parking lots and Metro.
• Establish and maintain cooperative relationship with those contacted in the course of work.
• Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff.
• Retain an extensive knowledge of the team, Nationals Park layout, seating Sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures.
• Enforce venue, team and league rules, regulations and policies.
• Provide immediate assistance to and emergency notification of guests in the event of an accident or injury.
• In the event of an emergency, assist in evacuating Nationals Park, while maintaining a calm, professional demeanor.
• Monitor all public areas to maintain order and safety.
• Perform daily safety and security checks within assigned area as well as throughout the stadium; report all substandard or inadequate findings to supervisory staff.
• Cohesively work in conjunction with other departments, including Metropolitan Police Department, security, food service, box office, retail, parking, custodial/housekeeping, and maintenance.
• Perform additional functions and activities as directed by the Sr. Manager, Guest Services.


Requirements:

Minimum education and experience requirements
• High School Diploma or GED preferred.
• Previous experience in venue events.
• Previous experience in a customer service role.
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Access.

Knowledge, skills, and abilities necessary to perform essential functions
• Nice, warm and courteous.
• Have strong interpersonal skills and able to provide excellent customer service and hospitality.
• Communicate articulately.
• Maintain a professional appearance and grooming.
• Able to stand for long periods of time. Walk long distances, and climb stairs.
• Must be a team player who is able to work well in a fast paced environment.
• Available to work 80% of all Nationals home games
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.


Physical/Environmental Requirements

• Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to report to work 3 hours prior to the start of the game?

2. Yes/No - Are you available to work 80% of all the remaining Nationals home games?

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Sales & Marketing: Ticket Sales
Inside Sales Representative - Washington Nationals (Washington, DC)

Summary:

Reporting to Manager of Sales Development, the Inside Sales Representative participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry.

The Washington Nationals are seeking motivated and driven individuals to join the Nationals Inside Sales Department. These individuals will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual’s career growth as a full menu sports sales representative.  Day to day leadership is provided by the Manager of Sales Development.

This position starts in February, 2017 and is a commission driven, part-time position.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

Ticket Sales and Service

  • Sell new full season tickets, partial season tickets, group tickets, and premium seats including nightly suites.
  • Establishes relationships by making outbound phone calls, setting face to face appointments, and booking ballpark tours to current and prospective clients.
  • Meet or exceed daily outbound call volume as set by Manager, Sales Development.
  • Work games, nights, weekends, and holidays as assigned.
  • Meets or exceeds weekly and monthly sales goals.
  • Provides excellent customer service at all times on the phone and in person at Nationals Park
  • Present self in professional manner, and show ability to interact with all levels of the organization.
  • Actively assists customer service efforts by emailing and mailing invoices, tickets, or promotion materials to current and prospective clients.
  • Display high level of integrity, positivity, and accountability in all aspects of the job.

Maintain Accurate Records                                                                       

  • Maintains computerized records of all season ticket customers and prospective clients with our CRM system.

Thrive in a Team Setting

  • Must be team-orientated, and able to work well in team environment.
  • Performs gameday duties such as visiting clients, providing customer service at the sales table, or answering inbound phone calls.
  • Actively assists with non-game events, such as NatsFest, Picnic at the Park, Select-A-Seat.
  • Represents the Washington Nationals organization at offsite community events promoting Nationals ticket opportunities.
  • Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree or equivalent military experience
  • Sales Experience preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Attention to detail including excellent time management and organizational skills.
  • Highly proficient in the following software programs: (Word, /Excel/PowerPoint, databases).
  • Strong communication skills as well as very strong interpersonal skills.
  • Demonstrate ability to deliver effective results and meet tight deadlines in a sales environment.
  • Strong work ethic and passion to build a career in professional sports sales.
  • This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different aspects of the ballpark.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Gameday:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please explain what you hope to receive out of this position in the space below...

2. Yes/No. Do you have any prior Sales experience? If yes, please explain in the space provided.

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*Job/Career Fairs: Job/Career Fair
Job Fair - 2017 Part Time Seasonal Positions (February 22) - Washington Nationals (Washington, DC)

The Nationals and our ballpark partners are hiring part-time seasonal positions for the upcoming 2017 Season and holding a job fair at Nationals Park on Wednesday, February 22nd starting at Noon.  We are seeking friendly, energetic and responsible individuals for Guest Experience, Retail, Box Office, Grounds, 50/50 Raffle Sales, Concession Stands, and Event Security to join our team focused on providing world-class service to our guests and fans.  

Details will be emailed out to those who apply to this posting prior to the event.

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work 80% of the home games this season?

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Facility Operations/Security: Maintenance
Logistics Specialist - Washington Nationals (Washington, DC)

Summary:

Reporting to the Manager, Ballpark Operations, the Logistics Specialist engages in various types of duties for game-day and non-game-day events. Responsible for, carrying out assigned work.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

 Essential Duties and Responsibilities:

  • Responsible for set up and breakdown of all games, meetings, functions and events (ex. Maneuvering and lifting tables, chairs, risers, tents, gates, barriers and bicycle racks).
  • Places carpets down prior to game, checks the First Aid locations for water and ice, sets up bike racks throughout the park as needed, changes the lineup card and changes the standings flags as well as takes game day call on game days.
  • Repairs problems with the Gem carts, turnstiles, and all the flag poles/flags in the park.
  • Responsible for the installation, removal, or repair of the new sails on Scoreboard Walk.
  • Operates heavy equipment (forklifts, scissor lifts, tug, boom lift, bobcat, etc.) under OSHA specifications and apply as needed per type equipment operation.
  • Performs heavy lifting and usage of equipment when necessary.
  • Maneuvers office furniture in addition to performing work orders.
  • Responsible for snow and ice removal from the sidewalks and parking lots during the winter months.
  • Assists other departments as needed, including changing air filters in the various air handlers with the HVAC department, installing large TVs with the AV department, building new walls with the carpentry department, pulling wire with the electrical department, and painting bollards with the painting department.
  • Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • High school diploma or equivalent GED.
  • Minimum of 2 years of related experience in construction or general labor.
  • Valid driver’s license.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to use heavy equipment such as forklifts, scissor lifts, tug, boom lift, bobcat. Certification preferred.
  • Work effectively under pressure in meeting deadlines.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with staff, contractors and facility users.
  • Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended workdays and extended number of consecutive days.
  • Ability and eagerness to work in a team-oriented maintenance department where daily work activities will include tasks both within and outside of specific trade disciplines.

Physical/Environmental Requirements

  • Maintenance: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Worker will be subject to inside and outside environmental conditions, extreme heat, extreme cold, noise, hazards and atmospheric conditions (fumes, odor, dust, mists, gases or poor ventilation).
  • Game-day: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have a minimum of 2 years related experience in construction or general labor?

2. Yes/ No. Do you possess a valid, unexpired driver's license?

3. Yes/ No.Are you able to work a flexible schedule as needed?

4. Yes/ No. Do you have experience in operating heavy equipment (forklifts, scissor lifts, tug, boom lift, bobcat, etc.) ?

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Sales & Marketing: Mascot
Mascot - Ballpark of the Palm Beaches - Washington Nationals (West Palm Beach, FL)

Summary: 

Provide entertainment as a mascot during Nationals Spring Training games at the Ballpark of the Palm Beaches. The mascot will work all Nationals home games meet and greet fans and may take pictures with fans to enhance all-around game experience. 

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities: 
• Must be passionate about baseball. 
• Take on the persona of the mascot you encompass. 
• Interact with fans during games. 
• Must perform at every home game and other events as needed. 
• Other duties as assigned. 

Requirements: 
Minimum Education and Experience Requirements 
• High School Diploma or GED required. 
• Previous mascot experience is preferred, but not required.

Knowledge, Skills, and Abilities necessary to perform essential functions: 
• Must be reliable and able to arrive at the Ballpark of the Palm Beaches at least 90 minutes prior to gametime. 
• Must be able to work all of the Nationals Spring Training home games in 2017. 
• Must be able to take part in the annual tryout (tryouts are by invitation only). 
• Must be between 5'7" and 6'6" in height. 
• Ability to run and perform in a 50 pound costume. 
• Ability to properly function in while wearing a 50 pound costume. 
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements 
• Gameday Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Broadcast: Broadcast Production
Motion Graphic Designer and Editor - Washington Nationals Baseball Club, LLC (Washington, DC)

Summary:

Reporting to the Director, Production & Operations, the Motion Graphic Designer and Editor is responsible for producing and distributing audio/visual content in a wide array of mediums for the Scoreboard Production Department.  This position creates audio/visual content including in-park content, commercials, PSAs, rich media, social media, promotions, etc.

 Essential Duties and Responsibilities:

  • Produce, edit and deliver creative audio/visual content for game day and non-game day projects including but not limited to pump videos, interviews, highlights, commercials, etc.
  • Produce, edit and deliver creative broadcast quality audio/visual content through TV and Radio Broadcast Affiliates, nationals.com, MLBAM, MLB Network and all other Nationals broadcasting, web and rich media as well as video duplications in multiple formats.
  • Produce, edit and deliver long and short form audio/visual projects.
  • Produce field and studio shoots.
  • Produce, edit and deliver audio/visual content to internal departments.
  • Assist with the development of new and innovative fan entertainment concepts.
  • Ensure Nationals branding is implemented in all audio/visual productions.
  • Operate game day production equipment as needed.
  • Travel to Spring Training for up to 2 weeks to obtain seasonal content.
  • Assist the Director, Production & Operations in any projects outside of essential duties as needed.
  • Work with upper management and other department staff as requested
  • Train and work with interns and freelance staff as needed
  • Work with outside Branding and Production companies as requested
  • Other creative duties as assigned.

Requirements:

Minimum Education and Experience Requirements

  • Bachelor’s degree in a related field of study.
  • Minimum of 4 years of experience with non-linear editing systems (Premiere), motion graphics programs (After Effects), DVD creation programs, graphics programs (Photoshop, Illustrator), professional video cameras, and professional lighting, grip and audio equipment.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Ability to produce and create new and exciting video and graphical content.
  • Ability to give and receive constructive criticism on their creative work.
  • Ability to work in fast-paced environment and meet tight deadlines.
  • Ability to handle numerous tasks simultaneously.
  • Ability to work independently.
  • Must be able to work in a team-oriented environment.
  • Must possess strong decision-making skills and be very detail oriented.
  • Must be Mac savvy.
  • Must be knowledgeable of the Nationals schedule, players, baseball statistics, rules and records.
  • Must possess interpersonal communication skills (oral and written).
  • Must be able to work ALL home games.
  • Must be able to work the extended hours of game days and specials events as scheduled.
  • Must be comfortable interacting with high profile clients.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Preferred:

  • Professional baseball and/or other professional sports production experience.
  • Experience with 3D software.
  • Experience with interchangeable lens cameras and advanced camera support systems.
  • Experience with control room equipment
    • File Based Slow Motion Video Players (EVS)
    • Character Generators (Chyron)
    • Clip Players (Click Effects)
    • Statistics Programs (ScorePad)
    • Routing Systems
    • Video Shading

Physical/Environmental Requirements

  • Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work.
  • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
  • Must be able to work at computer monitors for extended periods of time.
  • Occasional domestic travel will be required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please include a link to your demo reel in the space provided.

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Retail: Retail Sales Associate
Retail Associate - Washington Nationals (Washington, DC)

https://recruiting.ultipro.com/MON1001/JobBoard/0ed4fc6a-fdb9-2188-7d7e-c0ace225afcf/?q=&o=postedDateDesc
 

Summary:

The Retail Sales Associate delivers an exceptional fan experience at Nationals Park by achieving goals related to sales, customer service, inventory maintenance, merchandising and loss prevention.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Responsibilities include but are not limited to:

•Sell merchandise to fans and customers utilizing Point of Sale (POS) registers.
•Adhere to strict cash management and handling policies and procedures.
•Achieve sales productivity and incentive goals.
•Provide outstanding Guest Experiencescustomer service.
•Accurately check-in and process new merchandise. (count, hang, ticket, organize, etc)
•Merchandise products in a professional and organized manner.
•Process markdowns and ticket products as directed.
•Accurately sign and identify products being displayed and sold.
•Participate in physical inventories and periodic cycle counts.
•Accurately account for documents and various media in an organized manner.
•Maintain daily detailed communications with team leader.
•Execute internal product transfers as directed.
•Accurately maintain retail supply and signage inventories.
•Organize and preserve retail fixture inventories.
•Participate in set-up and tear-down of fixtures and stands for events and games.
•Maintain a clean and organized selling location.
•Provide assistance and training for other team members when needed.
•Assist the Stand Supervisors or General Manager with coordination and execution of special projects as directed.
•Assure protection of company assets while adhering to corporate retail loss prevention policies and procedures.
•Perform other duties as assigned.


REQUIREMENTS:

Minimum Education and Experience Requirements

•High School Diploma/equivalent or equivalent military experience
•At least two years of retail sales experience. Preferred in a sports and entertainment concession environment.


Knowledge, Skills, and Abilities necessary to perform essential functions

•Must be able to work 80% of the game days and events at Nationals Park during the season.
•Detail oriented with strong organizational skills.
•Positive attitude and strong work ethic is a must.
•Excellent Communication Skills.
•Ability to work independently and responsibly in a fast paced environment.
•Computer knowledge and/or experience including but not limited to retail point of sale registers.
•Ability to work flexible and/or extended hours based upon business needs.


Physical/Environmental Requirements

•Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work at least 80% of all Nationals home games?

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Retail: Retail Management
Retail Supervisor - Houston Astros/Washington Nationals- The Ballpark of the Palm Beaches (West Palm Beach, FL)

Title:  Retail Supervisor
Department: Stadium Operations 
Classification: Part-Time, Seasonal, Non-Exempt

Ballpark of the Palm Beaches is the future Spring Training home to the Houston Astros and Washington Nationals.  This two-team location will be a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  This position oversees store operations and provides direction to retail associated in accordance with Company’s customer service standards and applicable operational standards.

Essential Duties/Job Requirements:
• Supervises retail associates; completes store operational needs by assigning employees and following up on work results.
• Trains to, and maintains retail standards, policies and procedures.
• Opens and closes retail location as directed by management.
• Assists retail management with the daily cash procedures and operations.
• Monitors store floor, assist with guests needs and requests both on the floor and at the cashier area.
• Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
• Ensures integrity of physical inventory and par levels.
• Maintains cleanliness and safety standards throughout the retail shops.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
• Other duties as assigned.

Qualifications:
• High school diploma or GED required. 
• Minimum one-year experience in a customer service and/or retail environment preferred.
• Experience managing employees in a customer service and/or retail environment preferred.
• Minimum one-year experience in a customer service and/or retail environment preferred.
• Previous experience in cash handling required.
• Previous experience with operating point-of-sale required.
• Attention to detail.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Basic math skills; ability to accurately handle money and count change.
• Professionalism.
• A positive attitude.
• Ability to work independently and as a team member.
• Willingness to aggressively sell assigned items.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Bilingual is a plus.

Physical Requirements of the Job:
• Ability to stand for entire length of shift.
• Ability to perform physical tasks: bend, squat, kneel, twist, climb up/down flights of stairs, walk on uneven ground.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to lift up to 25lbs. on a regular and continuing basis.
• Majority of time spent in indoor, climate-controlled environment of retail store.
• Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.

Note: This position was originally posted on the Houston Astros employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Astros employment site.


Sales & Marketing: Marketing
Senior Director, Marketing & Advertising - Washington Nationals (Washington, DC)

Summary:

The Senior Director of Digital Media and Advertising will lead the multi-channel media strategy and is the go-to expert for planning, building and executing year-round media plans. He/she will oversee all paid and owned channels, media partnerships and social media strategies. The Senior Director will be an experienced advertising executive with direct experience working within, or with top-tier advertising agencies and have deep experience in planning and executing print, OOH, social media, TV, Radio and digital media campaigns.


Essential Duties and Responsibilities:

• Leading the implementation process for all media campaigns, including outlining the strategy and key objectives, implementing conversion and tracking tags that line up with key objectives, collaborating with the creative director to tell the advertiser’s story, working with product specialists to traffic ads, communicating relevant partners
• Collaborating with cross functional internal teams, agency teams, MLBAM and external marketing partners
• Managing the overall success of Washington Nationals advertising campaigns
• Working closely with the creative team on the creation, testing and optimization of media assets and targets
• Ensuring owned channels are fully optimized to support brand and promotions strategies
• Supporting the strategic promotions approach to drive incremental ticket sales. Align closely with strategy and ticketing teams.
• Overseeing owned channel initiatives including Nationals.com, email, database, social networking and other interactive New Media initiatives.
• Lead the day- to- day management of external agencies and internal teams. Manage promotional campaign requests, briefing process, facilitate meetings, manage timelines, execute deliverables, and maintain budgets.
• Provide weekly updates on advertising campaign, timelines, creative, and advise on integrating key themes and graphic standards into various promotional campaigns; ensure creative campaigns are on-strategy and consistent with the brand platform.
• Work closely with the appropriate Baseball Operations, Communications, and Revenue departments, as he/she drives the development of marketing and team content for distribution via various Nationals outlets including, but not limited to: nationals.com, blogs, third-party websites, social media
• Manage any digital marketing initiatives with clearly defined business-oriented metrics
• Estimate expenditures expected and stay within budget
• Brainstorm & develop innovative solutions to solve dilemmas
• Manage production of advertising messages with Creative Services and Production teams
• Manage media placement with media buyer and work on promotional added value to team
• Provides a schedule of shows, advertisements and promotional material for all radio game broadcasts and ancillary programming
• Oversee trafficking of promotional drops, items and logos to television, radio, print, digital partners.
• Identify key trends and takeaways for the organization to then integrate into sales and marketing campaigns.
• Oversee all online ad tracking mechanisms (pixels, tags, etc.) and act as primary liaison with MLBAM and media agency to ensure compliance and tracking consistency.
• Determine key metrics, analyses and ROI of all ad campaigns
• Manage trade agreement ticketing requests and advertising trafficking with trade partners, agency and ticket operations teams.
• Prepare and negotiate advertising and sales contracts
• Oversee quality assurance process for Nationals.com and owned channel sites

Requirements


Minimum Education and Experience Requirements:

• Bachelor’s degree in Advertising or equivalent military experience
• A minimum of 7 years Advertising/Marketing experience is required
Knowledge, Skills, and Abilities necessary to perform essential functions:
• Excellent written and verbal communication skills
• Must possess strong organizational skills and detail oriented
• Capable of handling multi-task responsibilities and demands
• Exceptional organizational and project management skills are required.
• Ability to work effectively in a high pressure environment without direct supervision is essential
• Microsoft Office applications, including Word, Excel, and Outlook is needed
• Some travel and gameday responsibilities.
• Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
 

Physical/Environmental Requirements

• Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
• Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 7 years experience in Marketing or Advertising?

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Facility Operations/Security: Security
Special Police Officer - Washington Nationals (Washington, DC)

Summary 
 
Reporting to the Manager of Security, the Special Police Officer, licensed with the Security Officer Management Branch, provides a safe and pleasant environment for all visitors, guests and employees to the property. Special Police Officer performs protective and enforcement functions when coping with undesired behavior, disturbance, crime, threats of life and property. In all situations, the Officers perform their duties in a courteous, professional and restrained manner, through legal methods approved and in compliance with provisions of the District of Columbia Code, Sections 4-114 and 4-115 and company policies.

This is a full-time, year round position and is designated as an “essential employee.” As such, the Special Police Officer may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage. 
 

Essential Duties and Responsibilities:


•Performs duties in a respectful, professional and dignified manner ensuring compliance with established standards.
•Conducts the required patrols as outlined by your Post Instructions and Supervisor Informational Updates in a manner that is investigative, complete, competent and dedicated to the standards of the company.
•Responsible for maintaining order on the property, utilizing the respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees and unknown individuals.
•Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods outlined in the provided policies and procedures. Take recommended action to deal with undesired conduct and law violations in compliance with established policy; make no mistaken accusations.
•Prepared to take immediate and appropriate action in responding to emergencies, situations and events as situations dictate.
•Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken and investigative findings.
•Advise the Supervisor, On-Duty-Manager of all activities that would be of interest, importance or concern regarding the property or any activity at the Stadium.
•Complete all duties as otherwise assigned in a timely and professional manner.



Requirements:

Minimum Education and Experience Requirements

•High school diploma; Associates degree (A.A.) or equivalent from two-year College or technical school preferred.
•Two years related experience and/or training.
•Must possess SOMB Special Police Officer license.
•Must be a U.S Citizen.
•Must be at least twenty-one (21) years of age.

Knowledge, Skills, and Abilities necessary to perform essential functions

•Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results and consistently meet tight deadlines and targets.
•Understands the need for data integrity and pays attention to maintaining accurate and timely data.
•An effective communicator orally and written with excellent interpersonal skills.
•Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet manipulation.
•Competent keyboard skills to produce accurate and well presented documents.
•Ability to operate under pressure.
•Must be able to work flexible hours including evenings, weekends and holidays as needed
•Strong ability to create and thrive in a team environment.
•Attention to detail including excellent time management and organizational skills.
•Strong work ethic and a desire to build a career in professional sports.
•Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
•Knowledge of MLB Security policies and procedures preferred.


Physical/Environmental Requirements

•Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 2 years experience in Security?

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Sales & Marketing: Ticket Sales
Ticket Specialist - Washington Nationals Baseball Club (Washington, DC)

Summary:

The Ticket Specialist position will work in conjunction with the Ticket Services and Ticket Operations staff with a focus on the continued success of the Virtual Ticketing program. The primary responsibilities of the position includes: identifying and resolving season plan holder card issues at the ballpark gates, servicing season plan holders at the Season Plan Holder Lounge, providing tutorials for new Season Plan Holders on how to use their cards and the online portal, and assisting with the Nationals eCash program. Additionally, the position supports elements of the Nationals online loyalty program (Red Carpet Rewards) and is expected to participate in training that will enable knowledgeable interfacing with the Nationals ticketing platforms (i.e. ProVenue) tied to selling, exchanging and upgrading tickets.

The Ticket Specialist has the opportunity to learn more about the business operations of a baseball team including sales, service and direct marketing efforts aimed at driving attendance and providing added-value to season plan holders. The individual should be tech-savvy and experienced with Microsoft Excel and tablet technology (i.e. iPad). The Ticket Specialist is expected to work Nationals home games and special events. The ideal candidate is passionate about the sports, service and sales industry.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Provide gameday support and expertise for season plan holder card issues and inquiries:
    • Act as the first line of customer service at the gates for season plan holders experiencing issues with virtual ticketing.
    • Provide customer service at the Season Ticket Services location related to issues including, but not limited to, ticketing, campaign manager offers and e-cash.
  • Supporting the facilitation of experiential-based auction winners
  • Other duties as assigned

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or equivalent military experience.
  • A minimum of 1 year experience in customer service.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Excellent customer service skills.
  • Candidate must be sufficient in Microsoft Excel and tablet technology (i.e. iPad).
  • Able to work nights, holidays, and weekends, including Nationals home games with additional hours included for office work.
  • Must be able to address and solve problems quickly and effectively.
  • Punctual and reliable attendance.
  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Do you have one year of customer service expierence? If yes, please explain.

2. Yes/No. Are you available to work for 80% of Nationals home games?

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Facility Operations/Security: Event Guest Relations
Tour Guide - Washington Nationals (Washington, DC)

Summary:


Washington Nationals Tour Program offers a behind the scenes experience of the Nationals Ballpark, home to the Washington Nationals. All proceeds from the tours benefit the Dream Foundation, a non-profit that is committed to improving the lives of children and teens in the Washington, D.C. region by supporting initiatives focused on academics, the arts, nutrition and sports. Nationals Park will offer ballpark tours to public and private groups on game days as well as non-game days. We offer tours to all groups! This position will report to the Manager, Guest Experience in acting as a stadium tour guide for public and private tours. In addition, the position requirements will include on-site customer service, crowd management and in-depth ballpark knowledge.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Responsible for guiding groups through the stadium, imparting knowledge of the Nationals, including their history, information on the new stadium, and the history of baseball; 
  • Responsible for setting up and breaking down for assigned tours
  • Responsible for staying up to date on Nationals baseball information, stadium information, and completing a training course prior to your start date;
  • Assist the Manager of Guest Experience with tour participant feedback and customer service initiatives.
  • Responsible for maintaining ongoing communications and building strong relationships with clients, and other members of Nationals’ staff and management;
  • Perform any other duties as assigned by the Manager of Guest Experience and/or the Director of Guest Experience and/or the Events Manager.

Requirements:

Minimum Education and Experience Requirements

  • High School Diploma or equivalent or equivalent military experience.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Knowledge of baseball, Washington, DC, the Nationals and the stadium.

  • Specific experience working with the public.

  • Public speaking experience is a plus.

  • Uphold Core Values: Excellence, Performance, and Accountability.  These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

  • Gameday Seasonal:  Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights.  Employee will be exposed to inclement weather of varying degrees.  While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

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Administration/General Management: Administrative/Executive Assistant
YBA - Volunteer Coordinator - Washington Nationals Youth Baseball Academy (Washington, DC)

Summary: 

The Academy Volunteer Coordinator is responsible for managing volunteer recruitment orientation, and enrollment process, as well as supporting Academy programs, staff, and activities as it relates to volunteers and mentors. The Academy Volunteer Coordinator is responsible for volunteer placement, managing documentation, and volunteer placement. This is a paid, part-time position.

The Academy Volunteer Coordinator is expected to be at the Academy for afterschool programming during the hours of 2:00pm and 8:00pm on Tuesdays, Wednesdays and Thursdays during programming, and from 11:00am-5:00pm on non-programming days. The Academy Volunteer Coordinator will also be expected to attend mandatory training and professional development programs provided by the Academy.

The Volunteer Coordinator is expected to be at the Academy for summer programming during the hours of 7:30am to 4:30pm Monday through Friday and will attend all summer academy field-trips. The Coordinator will also be expected to attend mandatory training and professional development programs provided by the Academy.

The Nationals are a military-friendly organization actively recruiting veterans and spouses. 

Essential Duties and Responsibilities: 

  • Interviews, orients, trains, and monitors volunteers. Stays in contact with assigned volunteers to maintain enthusiasm, fulfillment, and retention with a heavy emphasis on follow-up communication. 
  • Assist the Manager of Curriculum and Instruction with the overall maintenance and operation of the volunteering program. 
  • Communicate with and orient potential/new mentors and volunteers throughout the year across academic and athletic programs. 
  • Maintain an up-to-date knowledge of the Academy’s strategic plan and goals in order to identify new opportunities for volunteer collaboration. 
  • Oversee the setup and teardown of mentoring time during programming including taking attendance and preparing/distributing materials for programming time. 
  • Reaching out to mentors and volunteers regularly regarding updates and additional volunteer opportunities. 
  • Participate in mentor and volunteer recruitment events. 
  • Plan and execute activities and events for mentor and volunteer appreciation. 
  • Other duties as assigned. 

Requirements: 
Minimum Education and Experience Requirements 

  • High school diploma or equivalent military experience 
  • Minimum of 1 year relevant youth development experience. 

Knowledge, Skills, and Abilities necessary to perform essential functions 

  • Ability to be prepared and organized for every program day 
  • Ability to communicate with potential volunteers and present on aspects of the Academy as it relates to volunteering. 
  • Ability to keep track of documents and communication logs. 
  • Advanced knowledge of volunteer recruitment and management strategies. 
  • Demonstrated experience and emotional commitment to working with youth and families in a low-income, urban community 
  • Commitment to achieving the articulated objectives of the Academy for scholar-athletes, staff, and the community at-large 
  • Demonstrated leadership and motivational skills 
  • Strong written and verbal communication skills 
  • Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together. 

Physical/Environmental Requirements 

  • Field: The work environment characteristics described here are representative of those a volunteer coordinator encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • The Summer Academy Enrichment Coordinator will be subject to inside and outside environmental conditions and will be exposed to inclement weather of varying degrees. Job requires the Volunteer Coordinator to function in a high activity sports venue. While performing the duties of this job, the Academy Volunteer Coordinator is regularly required to stand for long periods of time, run, jump, and climb up/down stairs.

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