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Sales & Marketing: Ticket Operations
Advance Box Office Ticket Seller, Part-Time - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking a seasonal, hourly Part-Time Advance Box Office Ticket Seller in Oakland CA.  This position will report directly to the Box Office Coordinator and will be responsible for, but not limited to the following:

• Ticket Seller will perform work on a computerized ticketing sales software to sell tickets and provide customer service to walk up customers at O.co Coliseum Stadium in Oakland CA.
• On the computer, the seller must be able to find events, find tickets within the events, process any applicable discounts, process payment for the tickets, and print the tickets.  The seller may also be required to look up or enter patron information to the ticketing system.
• Ticket Seller is also responsible for printing tickets purchased on line or over the telephone and set up for ‘will call pick up’ in the ticketing system.
• For customer service purposes, seller may be required to exchange seats in the ticketing system.
• Ticket Seller will sign out a change bank at the beginning of each daily shift, and must balance all payments for tickets sold during the shift and return the amount of the change bank at the end of each shift.
• Ticket Seller will be responsible for maintaining the security of their ticketing system computer login and daily cash drawer.
• Ticket Seller at all times will provide superior customer service to Oakland A’s patrons in person at the A’s Box Office, and anywhere the seller is in uniform on property.
• Ticket seller will be required to learn the seating configuration of the stadium and the location of various amenities in O.co Coliseum, and all company policies related to single ticket offers.
• Ticket Seller may be required to direct game day lines and flow of people between box office windows or automated kiosks and entry gates.
• Ticket Seller will gain knowledge and understanding of the Oakland A’s organization goals in order to best assist A’s patrons and A’s company employees.
• Ticket Seller may be required to suggest to customers, or ‘upsell’, various ticket upgrades, sections within a game, or offers in other games.
• Seller will provide overall Ticket Operations and Ticket Services assistance as needed.
• All other duties as assigned

Qualifications/Requirements:

• Ability to perform work in a fast-paced sales environment
• Excellent verbal communication and interpersonal skills
• Previous customer service experience, especially in person retail sales
• Strong organizational skills and attention to detail
• Candidates must be enthusiastic with a strong work ethic
• Demonstrated computer proficiency
• Ability to work flexible hour including nights, weekends and holidays

The Oakland A’s are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you live in or near the Oakland, CA area?

2. Yes/No: Are you available to work various nights, weekends, and holidays to support key advertising and social media initiatives at games and other related events?

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Sales & Marketing: Mascot
Hall of Fame Racing Mascot - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking part-time, seasonal employees to perform as the Hall of Fame Racing Mascots during the 2015 season.  The racing mascots will interact and take photos with fans, and run in the Hall of Fame Mascot race during the game.  They must always display a high energy, enthusiastic, professional, and friendly attitude to A’s fans at games and outside appearances. 

Duties and Responsibilities Include (but not limited to):
• Provide entertainment to fans during Hall of Fame race and other game day features.
• Assist with Special Events department promotions team, mascot, kids club program and other game day promotions as needed.
• Act as mascot escort when not in costume to protect performers and facilitate fan interaction
• Make outside appearances as requested throughout the season
• Act as supporting staff for the Special Events, Ticket Sales, and Corporate Sales departments.
• Other duties as assigned by the Oakland A’s.

Qualifications:
• Prior experience in promotions, performing in costume and customer service preferred.
• Must be comfortable performing and interacting with fans in front of large crowds and on camera.
• Must be reliable, punctual, courteous, have good listening skills and ability to multi-task.
• Must have high energy, enthusiasm and excitement to promote the A’s brand.
• Must have strong ability to work well with all employees in a team environment.
• Must have ability to run a minimum of 250 yards in a 50 pound costume. Running skills will be tested.
• Must have ability to perform and entertain while wearing a 50 pound costume for extended periods of time.
• Must be able to lift and carry items up to 50lbs.
• Must be available to work during all A’s home games and outside appearances as needed, including days, nights, weekends and holidays, throughout the 2015 baseball season.
• Must have reliable transportation and live in or close to the Oakland area.
• Applicants must be 18 years or older. 

NO PHONE CALLS PLEASE. The Oakland A’s are an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have permanent housing in or near the Oakland, CA area?

2. Yes/No: Are you able to work a flexible schedule, including week days, nights, weekends and holidays?

3. Yes/No: Do you have any previous mascot experience? If yes, Please explain.

4. Yes/No: Are you able to properly function while wearing a 50 pound costume?

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Internet/New Media: Audio/Video Editing and Production
Production Assistants, Part-Time - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking Production Assistants for the Video Production/Scoreboard Operations Department for the 2015 season.  The Production Assistants primary responsibilities will be assisting and providing production support.

This will allow the persons hired an opportunity to gain valuable and unique work experience.  Production Assistants are paid by the hour and will work a maximum of 6 hours per shift.  There are eight positions available from April through October.

To be an eligible Diamond Vision Production Assistant, you must meet the minimum requirements:

• Available for personal interview prior to the final decision
• Available for the entire duration needed by the Video Production Department
• Flexible schedule that allows for the possibility of working any combination of days evenings, weekends and holidays.
• Will follow the schedule set by the department and baseball schedule.  This will require working home games and, on occasion, helping out with various tasks when the team is on the road.

Primary responsibilities will include but are not limited to the following:

• Execute the Video Production department’s production needs.
• Assist with pre-game location shoots, live field production, equipment setup, cable pulling, graphics input, in-game tape operation and statistic coordination.
• Linear and non-linear editing.
• Assist on field camera operators and in the out-of-town scoreboard
• Create Scoreboard Messages and display scoreboard messages.
• Gather lineups, game notes, and statistics from the press box.
• Assist Character Generator operator with data input.
• Monitor satellite games and record highlights.
• Generate file based video, links for emailing duplications.
• Train on various production devices such as, slo-motion server, clip playback server, character generator, XDcam record/playback and hand held cameras.

Requirements:

• Available to work 15-30 hours per week.
• Experience in studio or remote video production preferred.
• Knowledge of Avid editing software a plus.
• Knowledge of frame syncs, waveform and vectorscopes a plus.
• Knowledge of video and audio patching a plus.
• Must be detail-oriented with excellent written and verbal skills.
• Self-starter and the ability to prioritize responsibilities.
• Lifting and carrying objects weighing up to 50 lbs. may be required.

All cover letters and resumes must be received no later than Sunday, February 8th 2015

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Sales & Marketing: Marketing
Promotions Crew, Part-Time - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking a part-time, seasonal Promotions Crew, called “The Herd”.  The Oakland A’s Promotions Crew is a fan-interactive and energetic team that will work the majority of 2015 Oakland A’s home games at the Coliseum.  They are responsible for the implementation of fan interaction, sponsorship activation, in-game entertainment, and brand marketing.  They must always display a high energy, enthusiastic, professional, and friendly attitude to A’s fans at games and outside appearances. 

Duties and Responsibilities:
• Interact with fans throughout the game to promote the A’s brand and our corporate partners.
• Represent the team in a positive, enthusiastic, and professional manner.
• Game operation responsibilities include, but not limited to: motivate and energize A’s fans, execute in-game promotions, assist team mascot, interact with A’s in-game host for promotions, work at kids club booth, etc.
• Maintain all game day and event equipment, keeping it organized, in good condition, and properly stored after each game and event.
• Perform as Hall of Fame Racing mascots if needed.
• Act as supporting staff for the Special Events, Ticket Sales, and Corporate Sales departments.
• Other duties as assigned by the Oakland A’s.

Qualifications:
• Prior experience in promotions, marketing, sales and customer service preferred.
• Must be comfortable performing and interacting with fans on camera in front of large crowds.
• Must be reliable, punctual, courteous, and have good listening and multi-tasking skills.
• Must have high energy, be enthusiastic, and excited to promote the A’s brand.
• Must have strong ability to work well with co-workers and supervisors in a team environment.
• Must have the physical ability to perform athletic activities, including running, dancing and performing in costume for extended periods of time in all weather conditions.
• Must be able to lift and carry items up to 50lbs.
• Must be available to work during all A’s home games and outside appearances as needed, including days, nights, weekends and holidays, throughout the 2015 baseball season.
• Must have reliable transportation and live in or close to the Oakland area.
• Knowledge of baseball is preferred.
• Applicants must be 18 years or older. 

NO PHONE CALLS PLEASE. The Oakland A’s are an Equal Opportunity Employer
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have permanent housing in or near the Oakland, CA area.

2. Yes/No: I am able to work a flexible schedule, including week days, nights, weekends, and holidays.

3. Please explain why you would be a good member of the Oakland A's Promo Crew.

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Facility Operations/Security: Game Day/Event Staff
Stadium Set-Up Crew, Part-Time - Oakland Athletics (Oakland, CA)

The Oakland Athletics Stadium Operations Department has a part-time position opening for Stadium Set-Up Crew Member. This is a part-time gameday position that will report directly to the Stadium Operations Manager. The Stadium Set-Up Crew Member will be responsible for, but not limited to the following:


Duties/Expectations:

  • Prepare, distribute, and collect Walk Through Metal Detector equipment
  • Set-Up barricades throughout the O.co Coliseum
  • Distribute and collect game day radios and clipboards
  • Unlock stadium gates and doors located around the facility
  • Deliver A’s signage throughout the facility
  • Assist with clientele party event set-up and breakdown when needed
  • Set-up computers in the Security/First Aid offices
  • Replace missing signage, inspect elevators and emergency exits
  • Breakdown A-frame signage, security search boxes, and various equipment at entry gates
  • Assist with stadium changeover setup and breakdown
  • Understanding of the O.co  Coliseum layout (including stadium seating sections, luxury box locations, clubs, auxiliary areas, ramps, perimeter parking, and stadium services locations)


Qualifications/Requirements:

  • Candidate must be available to work non-traditional hours (various nights, early mornings, weekends, and holidays)
  • Must be available to work outdoors for prolonged periods
  • Ability to drive equipment cart and work in a fast-paced environment
  • Self-starter with the ability to prioritize and be efficient
  • Excellent customer service, interpersonal and problem solving skills
  • Lifting objects weighing up to 50lbs (boxes, tables, chairs, barricades, signage, etc.)
  • Previous sports experience with event set-up/breakdown preferred


Interested applicants must submit resumes of interest no later than Thursday, January 29, 2015.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have permanent housing in or near the Oakland, CA area?

2. Yes/No: Are you able to work non-traditional hours (various nights, early mornings, weekends and holidays)?

3. Yes/No: Are you able to lift objects weighing up to 50lbs?

4. Yes/No: Are you available to work 70% of the home games?

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Facility Operations/Security: Usher/Ticket Taker
Ticket Taker Supervisor, Part-Time - Oakland Athletics (Oakland, CA)

The Oakland Athletics Stadium Operations Department has a part-time position opening for Ticket Taker Supervisor. This is a part-time gameday position that will report directly to the Stadium Operations Manager. The Ticket Taker Supervisor will be responsible for, but not limited to the following:


Duties/Expectations:

  • Record and update turnstile readings
  • Distribute Oakland A’s equipment (ticket scanners/printers) to ticket takers before gate openings
  • Review operational game notes and conduct ticket taker briefings
  • Deploy ticket takers to respective positions throughout stadium
  • Monitor ticket taking operations throughout stadium
  • Troubleshoot any technical issues with equipment (in conjunction with Tickets.com technician on site)
  • Assist staffing account manager with HR issues involving ticket takers
  • Reconcile turnstile readings with ticket scanning software results
  • Data entry related to ticket taking operations
  • Enforce customer service standards with ticket taker staff
  • Help execute emergency evacuation procedures if necessary
  • Understanding of the O.co  Coliseum layout (including stadium seating sections, luxury box locations, clubs, auxiliary areas, ramps, perimeter parking, and stadium services locations)


Qualifications/Requirements:

  • BA or BS college degree (or in progress) preferred
  • Candidate must be available to work non-traditional hours (various nights, early mornings,  weekends, and holidays)
  • Experience with ticketing software programs/equipment and supervisory experience preferred
  • Previous customer service, hospitality, and problem solving skills preferred
  • Detail oriented individual with excellent written and verbal communication skills
  • Ability to work in a fast-paced environment

Interested applicants must submit resumes of interest no later than Thursday, January 29, 2015

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have permanent housing in or near the Oakland, CA area?

2. Yes/No: Are you able to work non-traditional hours (various nights, early mornings, weekends and holidays)?

3. Yes/No: Are you available to work 70% of the home games?

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Apply for Future Notification Only: Future Notification
Future Notification Only - MLB and its Teams (Various Locations, NA)

If you would like to be notified of positions in the future with MLB teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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