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Communications: Community Relations
50/50 Raffle Team Member - Oakland Athletics (Oakland, CA)

50/50 Raffle Team Member

Department: Community Relations   

Reports to: 50/50 Raffle and Jersey Program Coordinator  

Job Classification: Nonexempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics Community Fund, a 501(c)(3) nonprofit organization, is looking for dependable, enthusiastic, highly-motivated, and hard-working individuals to sell 50/50 Raffle tickets during 40 predetermined Athletics home games during the 2017 season.
Raffle tickets will be sold from the time gates open (2 hours before first pitch) until the end of the 6th inning. 50/50 Raffle Team Members must be available 30 minutes before gates open and until after the Raffle closes. Proceeds from the raffle will benefit the A’s Community Fund’s charitable programs. 


Responsibilities:

• Effectively communicate and educate fans about the 50/50 Raffle and A’s Community Fund
• Encourage fans to purchase raffle tickets
• Facilitate raffle ticket sales via electronic handheld device
• Patrol assigned area during the games to promote raffle sales
• Reconcile tickets sold and cash received after each raffle
• Answer questions regarding the 50/50 Raffle and the Athletics Community Fund
• Perform other duties as assigned


Qualifications/Requirements:

• Excellent cash handling and customer service skills
• Comfortable approaching people and selling in front of crowds
• Understand the timing, etiquette and pace of baseball
• Comfortable using technology
• Detail oriented with the ability to work efficiently in a high-stress environment
• Must be able to walk long distances, and climb up/down stadium seating and stand for long periods of time
• Must be 18 years of age or older by first day of employment
• Available to work part time April through October, with the possibility of post season games
• Must be available for a minimum of 75% of the games selected
• Ability to work flexible hours including nights, weekends,  holidays, game day duties, and off-site events on non-game days


The Oakland A’s are an Equal Opportunity Employer.

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Retail: Retail Sales Associate
Authentication Associate - Part Time - Oakland Athletics (Oakland, CA)

Authentication Associate 

Department: Authentication

Reports to: Authentication Manager

Job Classification:  Nonexempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking a Part-Time Authentication Associates. The position reports directly to the Manager of Authentication. This position will be responsible for running the cashier station for all in-game sales of authenticated merchandise at the Oakland Coliseum.

Responsibilities:
 
• Ensure that all merchandise is properly displayed prior to gates opening for each game
• Maintain a clean and organized area
• Provide information to fans that may have questions about game-used and autographed memorabilia
• Handle transactions and turn in all money, credit cards receipts and sales reports at the conclusion of the game
• Put all products away after the conclusion of the game
• Maintain a professional appearance at all times 
• Perform other duties as assigned


Qualifications/Requirements:

• Knowledge of past and current Oakland Athletics players as well as other players around Major League Baseball is required
• Previous sales and customer service experience is a plus
• Must be outgoing, friendly and the ability to work with others
• Must be able to stand for long periods of time and left up to 30lbs
• Available to work all Oakland Athletics home games, including mid-week afternoons, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you available to work various nights, weekends, and holidays?

2. Yes/No: Are you familiar with the Oakland A's current and former players?

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Communications: Community Relations
Community Relations Assistant - Oakland Athletics (Oakland, CA)

The Oakland Athletics are currently seeking a Full-Time Community Relations Assistant. This position will report directly to the Director of Community Relations.

 Responsibilities:

  •  Respond and oversee all donations requests (on average 300 responses per month) and promotional/fan mail requests by email, mail, phone and fax.  Prepare written and verbal correspondences as needed.
  • Responsible for all processing and redeeming of community issued certificates.
  • Responsible for administrative duties and ticket distribution for the following seasonal community programs: Little A’s, Science of the Game, Senior Days, Fitness Sluggers, and A It Forward.
  • Set up and oversee table on Little A’s dates for distribution of  souvenirs to participants.
  • Coordinate scoreboard messages for sponsor fulfillment of community programs: Little A’s, Science of the Game, Senior Days, and A It Forward.
  • Assist in the coordination of community events and fundraisers: Fan Fest, Reunions, A’s Community Fund Golf Classic, A’s Bowling Bash, Community Holiday Party, Root Beer Float Day, Breast Cancer Awareness Day, school visits and Energize Your Field dedication event.
  • Manage the the contact list of breast cancer survivors for the annual Breast Cancer Awareness Day and handle all questions/concerns from survivors.
  • Assist in the application process for the B.A.A.S.S.T and Bill King Scholarships.
  • Contributing Writer for the A’s Magazine to highlight A’s Community Fund events and programs.
  • Provide support to 50/50 Raffle reconciliation (seasonal when needed)
  • Assist in the various game day activities as needed or requested by supervisor.

 Qualifications/Requirements

  • Previous community involvement and event planning experience strongly desired
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, ACT, and Outlook)
  • Strong Oral and Written communication skills
  • Detail oriented with the ability to prioritize and work independently
  • Ability to work under pressure in a fast paced environment
  • Must be able to work non-traditional business hours including nights, weekends and holidays

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Facility Operations/Security: Game Day/Event Staff
Guest Services Ambassador, Part-Time - Oakland Athletics (Oakland, CA)

Guest Services Ambassadors

Department: Stadium Operations   

Reports to: Guest Services Manager 

Job Classification:  Non-exempt; Part Time Hourly (Seasonal)

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking Guest Services Ambassadors. This position will report directly to the Guest Services Manager. The Guest Services Ambassadors are responsible for: welcoming our guests to the Oakland-Alameda County Coliseum, checking tickets in the seating sections, assisting our fans with any questions/concerns and offering exceptional customer service.

Responsibilities:
 
• Greet and direct guests at the Oakland-Alameda County Coliseum
• Assist with crowd control and ingress at entry gates
• Aid guests in finding their assigned seating location
• Manage assigned seating section to maintain order and offer exceptional customer service
• Respond to customer inquiries, suggestions and complaints
• Offer special accommodations and assistance for guests as needed
• Help with giveaway line control and distribution
• Identify and quickly respond to emergencies according to appropriate procedures
• Perform duties necessary to ensure a safe and enjoyable event experience
• Develop full knowledge of the Oakland Athletics ticket and stadium policies
• Have full knowledge of the Oakland-Alameda County Coliseum procedures and layout


Qualifications/Requirements:

• Must be able to stand and walk for a minimum of 6 hours
• Ability to navigate a variety of floor surfaces and areas including, but not limited to: stairs, escalators, carpet, concrete, grass and dirt
• Lifting objects weighing up to 40lbs. may be required
• Ability to work in a variety of environments including, but not limited to: heat, rain, sun, around crowds, loud noises, flashing lights and darkened corridors
• Excellent customer service, interpersonal and problem solving skills
• Detail oriented individual with excellent written and verbal skills
• Must be able to work a minimum of 30% of A’s home games each month
• Ability to work flexible hours including nights, weekends and holidays

The Oakland A’s are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to lift objects weighing up to 40lbs?

2. Yes/No: Are you able to work non-traditional hours (various nights, early mornings, weekends and holidays)?

3. Yes/No: Are you able to work in a variety of environments including large crowds?

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Facility Operations/Security: Security
Incident Tracking Analyst - Oakland Athletics (Oakland, CA)

Incident Tracking Analyst  

Department: Stadium Operations  

Reports to: Senior Director of Stadium Operations     

Job Classification: Nonexempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking a Part-Time Incident Tracking Analyst. This position will report directly to the Senior Director of Stadium Operations.

Responsibilities:

• Document incidents into ISS 24/7 Software Program (Command Post/Security Office) 
• Respond to Text 2 ISSUE system in ISS 24/7 Software
• Coordination of the opening and closing of the stadium via radio, camera checks, notes function in ISS 24/7 Software
• Confirm arrival and position of Emergency Services Staff (OPD, Paramedics Plus)
• Contact emergency services (i.e. OPD, CHP, AMR, OFD) to respond to emergencies during the game
• Dispatch appropriate security, guest services, disability services, maintenance, engineering, stagehands, food and beverage staff, and management staff to resolve and respond to issues during the game
• Monitor seating area for the following: outside alcohol, impaired guests, inappropriate banners or signs, slips and falls, rowdy/unruly behavior, fights, illegal throwing of objects, alcohol policy infractions, staff performance, etc.
• Help execute emergency evacuation procedures if necessary
• Assist in the completion of Incident Reports from stadium staff in the Security Office
• Act as a Mobile Analyst to assist with report documentation throughout the stadium
• Monitor Social Media Software for potential issues near the stadium
• Understanding of the Oakland Alameda County Coliseum layout (including stadium seating sections, premium seating locations, clubs, auxiliary areas, ramps, perimeter parking, and stadium services locations) and policies/procedures/City Ordinances
• Perform other duties as assigned

Qualifications/Requirements:

• BA or BS college degree preferred
• 1-3 years event management experience preferred
• Excellent customer service, interpersonal and problem solving skills
• Detail oriented individual with excellent written and verbal communication skills
• Self-starter with ability to prioritize and be efficient with multiple projects in a fast paced environment
• Demonstrated computer and tablet proficiency
• Computer proficiency in ISS 24/7 Software Program a plus, but not essential
• Ability to work flexible hours including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work non-traditional hours (nights/weekends/holidays)?

2. Yes/No: Do you have experience working with software and/or tablet based applications?

3. Yes/No: Do you live in the Bay Area?

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Facility Operations/Security: Game Day/Event Staff
Stadium Operations Events Staff - Oakland Athletics (Oakland, CA)

Stadium Operations Event Staff

Department: Stadium Operations 

Reports to: Senior Manager, Stadium Operations Events

Job Classification:  Nonexempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are seeking part-time Stadium Operations Events Staff for the upcoming baseball season. 

Responsibilities:
 
• Work home games when needed as Stadium Operations Events Staff
• Participate in the set-up and breakdown of all events. This may include cleaning, lifting and/or moving tables and chairs
• Greet guests and monitor and control access into Event Areas
• Engage and interact with clients, fans, and stadium staff
• Understand the Athletics standards of customer service; perform tasks, and assist clients with questions and/or inquiries
• Have a full knowledge of the Athletics stadium and ticket policies
• Have full knowledge of the Coliseum
• Perform other duties as assigned

Qualifications/Requirements:

• 1 to 2 years previous experience working in a customer service environment preferred
• Excellent customer service and problem solving skills
• High energy, detail-oriented and hardworking individual
• Self-starter with strong communication and interpersonal skills
• Ability to thoroughly complete tasks and assignments in a fast-paced environment
• Must be available non-traditional hours (various early mornings, nights, weekends, holidays)
• Must be able to perform the following physical requirements:
      o Pushing, Pulling, carrying and lifting up to 30 lbs
      o Ability to stand for long periods of time 

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Sales & Marketing: Ticket Sales
Ticket Sales Coordinator - Oakland Athletics (Oakland, CA)

Ticket Sales Coordinator  

Department: Ticket Sales  

Reports to: Group Sales Manager

Job Classification:  Nonexempt

City/State: Oakland, CA       
 

Description:                   

The Oakland Athletics are currently seeking a Part-Time Ticket Sales Coordinator. This position will report directly to the Senior Director of Ticket Sales. The Ticket Sales Coordinator is responsible for supporting the Ticket Sales Department in various capacities in the office and on game days.

Responsibilities:
 
• Communicating with clients before, during, and after Ticket Sales events and programs, such as group theme days, group jersey days, the National Anthem program, and client reward events
• Ensuring repeat business by providing superior customer service to clients, both over the phone and via email, as well as on game days
• Providing administrative support such as coordinating mailings and data-basing
• Assisting on call campaigns as needed
• Representing the A’s at off-site events
• Compliance with CRM, including properly documenting activities, touch points, rewards/gifts, etc
• Compliance with department policies and guidelines
• Perform other duties as assigned


Qualifications/Requirements:

• Minimum of a 4-year Bachelor’s degree or educational equivalent required
• Previous sales experience preferred
• Proficiency with Microsoft (Excel, PowerPoint, and Word)
• Provide excellent customer service experience
• Strong organizational skills and attention to detail
• Detailed-oriented individual with excellent  written and verbal skills
• Candidates must be enthusiastic with a strong work ethic and desire to work in a professional ticket sales environment
• Motivated and outgoing individual with ability to prioritize assigned duties and maintain efficiency
• Ability to work flexible hour including nights, weekends and holidays
• Available for all 81 A’s home games
• This seasonal position will start in March and conclude at the end of the season averaging 20-28 hours per week

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you available to work on average 20-28 hours a week?

2. Yes/No: Are you available to work the entire duration of the position, beginning in March?

3. Yes/No: Do you have a 4-year Bachelor's degree or educational equivalent?

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Baseball Operations: Media/Video Production
TrackMan Operator - Tennessee - Oakland Althetics (Nashville, TN)

TrackMan Operator  

Department: Baseball Operations

Reports to: Scouting Assistant      

Job Classification: Nonexempt

City/State: Nashville, Tennessee     
                    

Description:

The Oakland Athletics are currently seeking a part-time TrackMan Operator in Nashville, Tennessee. This position will report directly to the Scouting Assistant. Eligible candidates must be available to work every home game between the dates of 4/3 - 9/12/17 including nights, weekends and holidays.

Responsibilities:

• Track and register pitch and play outcomes during the course of the game
• Review pitch/ game data for any errors at conclusion of game and upload data to TrackMan System
• Communicate with TrackMan support and Oakland Athletics front office about technical issues operating the TrackMan System
• Perform other duties as assigned

Qualifications/Requirements:

• TrackMan Operator must arrive 1 hour prior to game
• Local candidates preferred 
• Excellent verbal communication and problem solve IT or other Technical issues
• Proficient in Microsoft Office (Word, Excel, and Powerpoint) and Internet Explorer
• Strong organizational skills and attention to detail
• Prior experience with TrackMan or other computerized scoring software is preferred, but not required 
•  Ability to work flexible hours  including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: 1. Do you currently live within commuting distance of the Nashville, Tennessee area?

2. Yes/No: 2. Do you have previous experience operating TrackMan or any other computerized scoring software?

3. Why are you a good fit for this position?

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Finance: Accounting/Finance other
Vault Auditor - Part-Time - Oakland Athletics (Oakland, CA)

Vault Auditor 

Department: Finance  

Reports to: Ticket Office Accountant 

Job Classification:  Nonexempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking a Part-Time Vault Auditor. This position will report directly to the Ticket Office Accountant. The Vault Auditor is responsible for preparing and assisting in banks distribution for different departments during games.

Responsibilities:
 
• Manage all ancillary banks used in the stadium on game days
• Assist with Cash vault management, make sure actual vault count matches the GL
• Prepare all Ticket Office deposits, Vault reductions and additions
• Conduct the check-in and check-in process for all Ticket Sellers, making sure their cash reconciles to the ProVenue report, and verify cash for ticket sellers if any discrepancies in their starting bank
• Prepare all cash banks for Ticket sellers, Ticket Services and A’s sellers
• Pull banks for disbursal to sellers, and assist with signing sellers’ banks in and out
• Make daily deposits, complete deposit slips, and log bank book
• Cash checks and make change for parking, employees, and ticket sellers as needed
• Works various Oakland Athletics’ events such as Fan Fest, Root Beer Float Day, Breast Cancer Awareness Day and Golf Tournament
• Perform other duties as assigned

Qualifications/Requirements:

• B.A. or B.S. preferred, with background in finance, banking, or related field.
• 1-3 years’ work experience preferred in related field
• Must have experience and knowledge of cash management a must
• Must have strong project management skills and ability to multi-task with great attention to detail in a deadline-driven, fast-paced environment
• Proficient in Microsoft Office (Word, Excel) preferred, though not required
• Strong organizational skills and attention to detail
• Ability to perform in a fast paced environment
• Candidates must be enthusiastic with a strong work ethic, knowledge of sports and desire to work in sports
• Ability to work flexible hours including nights, weekends, holidays and other related events


The deadline to submit your cover letter and resume is Friday, February 24, 2017.

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Broadcast: Producer
Video Producer - Oakland Athletics (Oakland, CA)

Video Producer

Department: A’s Productions

Reports to: Director, Game Entertainment & Video Production

Job Classification:  Exempt

City/State: Oakland, CA       
                    

Description:

The Oakland Athletics are currently seeking a Full-Time Video Producer. This position will report directly to the Director, Game Entertainment & Video Production. The Video Producer’s main responsibility will be to handle all of the A’s Productions department videography needs.

Responsibilities:
 
• Be the main shooter for all Athletics team videos, including; A’s commercials, community events, marketing requirements, sit-down interviews and all other team video projects
• Edit videos and features for TV broadcasts, web and in-stadium
• Manage and log all media from these shoots
•Transports, sets up, and operates various production equipment including cameras, audio recorders, lighting equipment and microphones for location and studio production

Qualifications/Requirements:

• Experience in live and pre-production shoots
• Experience in lighting, both sit-down and live shoots
• Sports experience a huge plus
• Linear editing knowledge, preferably AVID and After Effects
• Ability to work with others in a group setting, and as a self-starter
• Must be able to lifting and carrying objects weighing up to 50 lbs.
• Ability to work flexible hour including nights, weekends and holidays

All cover letters and resumes must be received no later than February 22, 2017. Must include a link to a reel to be considered.


The Oakland A’s are an Equal Opportunity Employer.

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Apply for Future Notification Only: Future Notification
Future Notification Only - MLB and its Teams (Various Locations, NA)

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