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Sales & Marketing: Ticket Marketing
Ticket Operations Internship - Cincinnati Reds (Cincinnati, Oh)

Department:Ticket Operations

Job Title:Ticket Operations Internship

Reports To:Senior Director of Ticket Operations

FLSA:Hourly, Non-Exempt

Job Purpose:Assist the Ticket Operations department during the 2017 season.

Essential Duties and Responsibilities

  • Answer incoming phone calls and e-mails
  • Sort and open mail
  • Process ticket orders for single, season and group tickets
  • Ticket window sales
  • Ticket Will Call
  • Data entry
  • Responsible for selling and printing of tickets on computerized ticketing system
  • General office duties, as assigned

Knowledge, Skills and Abilities:

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Strong attention to detail and the ability to learn quickly in a fast-paced environment
  • Experience using Microsoft Office (Word, Excel, Outlook) and internet applications. Microsoft Excel experience preferred.
  • Ticket experience, specifically with preferred.
  • Flexibility in scheduling is required and will involve some evenings, weekends and holidays.

Physical Demands:

  • While performing the duties of this job, the employee is required to sit; use hands; reach with hands and arms; talk or hear; occasionally lift.

 Work Environment:

  • Work is normally performed in a typical interior/office work environment however employee may have “game-day” responsibilities where the employee may be exposed to weather conditions prevalent at the time.
  • Hours may include nights, weekends and holidays.

Please Note:

  • This is a seasonal, internship opportunity and no benefits will be provided.
  • Internships are paid at minimum wage according to state law.


  • Adhere to Cincinnati Reds organization policies and procedures
  • Act as a role model within and outside the Cincinnati Reds organization
  • Performs duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet department productivity standards

Equal Opportunity Statement:

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.


The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above are, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Note: when you apply for this job online, you will be required to answer the following questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have an available schedule that will allow the ability to work part time including nights, weekends and holidays during the time period of April 2017– October 2017?
2. Do you have previous ticketing experience?

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