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Sales & Marketing: Event Operations/Management
Senior Manager, Event Services - San Francisco Giants (San Francisco, CA)

Position: Senior Manager, Event Services

Reports to: Vice President, Event Strategy & Services

Status: Full time; Exempt

Position Summary:

The Senior Manager of Event Services is a senior level role within the Event Strategy and Services department. Primary responsible is overseeing the consistency and quality of non-baseball events.

Position Responsibilities:

  • Oversee the event management processes to ensure the department is operating at a high standard and investing as necessary in products/technologies that will benefit the business
  • Directly manage the event services team including hiring, training and assigning events.
  • Coordinate the logistical operations of event load-in, set-up and load-out for non-baseball ?events, including working with Facilities, Bon Appetit and other departments
  • Collaborate with the Giants Enterprises Client Services team to ensure that the clients’ needs ?and expectations are met and exceeded
  • Monitor and cultivate vendor/supplier relationships to ensure that they efficiently and ?effectively provide needed goods and services within budget and at preferred prices
  • Oversee timely submission of required permits for all non-baseball events
  • Partner with Ballpark Operations and departments to ensure adherence to SOP and Ballpark ?Standard; ensure proper security and emergency protocols are in place for all non-baseball events
  • Serve as a resource to other departments within organization for any event related activity. ?Includes assistance in department off-site coordination, event layout assistance, site visits, etc.
  • Ensure that the SOP and Ballpark standard are updated, in collaboration with Ballpark ?Operations and Giants Enterprises, annually
  • Develop a good understanding of staffing expenses and for identifying revenue generating ?opportunities/expense savings as it relates to event resources and operations
  • Research, review and recommend equipment, materials and supplies required for high quality ?event production ?

Knowledge and Skills Required:

  • Candidate must have a minimum of 5-7 years relative experience working within event management/operations.
  • Degree in marketing, operations, construction management, or project management preferred
  • Comprehensive knowledge of Tripleseat and Social Tables preferred
  • Must be able to work efficiently and independently in a fast paced environment.
  • Proven organizational skills with the ability to prioritize and effectively communicate multiple ?ongoing projects without missing details.
  • Effective interpersonal skills with the ability to communicate comfortably and professionally.
  • Positive attitude, be a quick learner, a good listener, be committed to excellence and an “out of ?the box” thinker.
  • Ability to work non-traditional hours. 

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