Sales & Marketing: Ticket Sales
Ticket Specialist - Washington Nationals Baseball Club (Washington, DC)
The Ticket Specialist position will work in conjunction with the Ticket Services and Ticket Operations staff with a focus on the continued success of the Virtual Ticketing program. The primary responsibilities of the position includes: identifying and resolving season plan holder card issues at the ballpark gates, servicing season plan holders at the Season Plan Holder Lounge, providing tutorials for new Season Plan Holders on how to use their cards and the online portal, and assisting with the Nationals eCash program. Additionally, the position supports elements of the Nationals online loyalty program (Red Carpet Rewards) and is expected to participate in training that will enable knowledgeable interfacing with the Nationals ticketing platforms (i.e. ProVenue) tied to selling, exchanging and upgrading tickets.
The Ticket Specialist has the opportunity to learn more about the business operations of a baseball team including sales, service and direct marketing efforts aimed at driving attendance and providing added-value to season plan holders. The individual should be tech-savvy and experienced with Microsoft Excel and tablet technology (i.e. iPad). The Ticket Specialist is expected to work Nationals home games and special events. The ideal candidate is passionate about the sports, service and sales industry.
The Nationals are a military-friendly organization actively recruiting veterans and spouses.
Essential Duties and Responsibilities:
Minimum Education and Experience Requirements
Knowledge, Skills, and Abilities necessary to perform essential functions
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